Building operations manager jobs

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.

The role

As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.

The focus of the role includes:

• Building high quality, financially sustainable and well-led housing communities
• Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
• Managing community managers and building relationships for collaborative impact with internal and external stakeholders
• Building a model of support for housing to increase best practice and consistency
• Creating partnerships with other organisations to enable the delivery of support
• Contributing to a hard-working, open and transparent culture which supports continuous improvement
• Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
• Experience of managing people, providing leadership and empowering development to a team delivering housing support
• Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
• Proven ability to manage multiple priorities and find solutions to operational challenges
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.

The Operations and Development Manager is a senior leadership role at AALT, responsible for ensuring the organisation’s operational effectiveness, financial stability, and long-term sustainability.

They will join at a pivotal and exciting moment for the organisation, as AALT prepares to open the Anti-Apartheid Legacy Centre (AALC) at Penton Street and transition into a newly restored and developed building, establishing operations and embedding a resilient and ambitious model for the future.

Working in close collaboration with the Director, the postholder will have strategic oversight of finance, HR, governance, fundraising, and day-to-day operations, while also taking direct responsibility for delivering key operational, financial, and income-generating activity.

This is a hands-on leadership role requiring both strategic oversight and active delivery. The postholder will lead on financial and operational management, co-develop and drive fundraising activity, and ensure that the organisation’s systems, processes, and resources are robust, effective, and fit for purpose.

The role will also take responsibility for venue management during the early stages of the AALC opening, before transitioning to line management of dedicated venue staff as the organisation grows.

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Why choose a career at the Together Trust charity? Find out from your potential future colleagues!

 Location: Hybrid working – home and Cheadle (Stockport) with some occasional travel to services in the Greater Manchester area

Salary: £43,150 with incremental pay increases every two years

Hours: 37.5 hours per week

Contract: Permanent

About the role

As one of the UK's best employers, we are looking for an experienced and values- driven Recruitment Manager to lead the Together Trust’s talent acquisition strategy and end-to-end recruitment lifecycle. This is a key leadership role within the People, Culture and Digital  team ensuring we recruit the right people, in the right place, at the right time – while delivering an inclusive, compliant and high-quality candidate experience.

Reporting to the Head of Workforce Analytics & Operations, you’ll combine strategic thinking with hands-on leadership, using data and insight to continuously improve recruitment outcomes across a diverse and purpose-led organisation.

What you’ll do

• Lead the development and delivery of Together Trust’s talent acquisition strategy
• Contribute up to date recruitment expertise and insights to the Trust-wide strategic workforce planning
• Manage and support a busy central recruitment team, role-modelling compassionate and inclusive leadership.
• Manage internal and external stakeholder relationships seeking to understand their requirements
• Drive inclusive recruitment practices and remove barriers for candidates wherever possible.
• Be confident and capable in using data, benchmarking and workforce insights to inform decisions

 What We're Looking For:

• CIPD Level 5 and degree level qualification
• Confident using recruitment and workforce data to inform decisions
• Strong knowledge of recruitment systems, compliance and employment law
• Proven experience managing a busy and passionate team
• Advanced literacy and ICT Skills (ATS, Excel, SharePoint)

Why Join us?

• Annual Leave 27 day holiday plus bank holidays rising to 30 after 5 years, 33 days after 10 years
• Comprehensive training and development opportunities,
• Wellbeing support including Mental Health First Aiders, opportunities to work from home, and free weekly yoga sessions  in person or online
• Inclusive networks for colleagues to join if they’d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together).
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, shared parental leave and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc and cycle to work scheme
• Eligibility to apply for Blue Light card
• Refer a friend scheme -be rewarded for recommending a friend to work with us
• Long service awards including cash gifts and extra holiday.
• Access to our Employee Assistance Programme for you and adults at your home.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our colleagues, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Interviews will be held on 21 May 2026.  

We reserve the right to close this vacancy early if we receive sufficient applications.  

 Applications are encouraged from all inclusive of age, disability, marriage or civil partnership, pregnancy and maternity, religion and belief, race, sex, sexual orientation, trans status and socio-economic background. We are committed to making reasonable adjustments for people with disabilities. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
 

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
 

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
 

A full description of responsibilities can be found in the job description.
 

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
 

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
 

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS
 

 How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.
 

Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
 

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Help shape the future of compassionate care

At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.

We are now looking for an exceptional Individual Giving Manager to join our Fundraising  and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.

In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission. 

We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.

Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.

This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: We interview on a rolling basis and will close the role early if we find the right candidate

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

Data Services Manager

Permanent

Salary: £44,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.

Closing date: 5pm, Friday 29th May 2026

First Interviews: Tuesday 9th June 2026

Second interviews: Tuesday 16th June 2026

An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. 

We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people. 

The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

Fundraising Manager

Location: York or Burgess Hill / Hybrid

Salary: £42,000 - £45,000 per annum DOE

Hours: 35hrs per week

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE:

 We are seeking an experienced and strategic Fundraising Manager to lead and grow a diverse income portfolio across multiple fundraising disciplines.

This is a leadership role responsible for contributing to and delivering a national fundraising strategy aligned to Brainkind’s organisational priorities, financial sustainability goals, and growth ambitions.

The postholder will manage and develop a small fundraising team, embed high-performance standards, and drive income generation across statutory trusts and foundations, major donors, corporate partnerships, community fundraising, events, and individual giving.

 MAIN TASKS AND RESPONSIBILITIES:

Strategic Leadership

• Contribute to, develop and deliver a multi-year fundraising strategy to achieve sustainable income growth.
• Set and manage annual income targets exceeding £500k to £1m.
• Identify new income streams aligned to Brainkind’s service model and expansion priorities.
• Work closely with senior leadership to align fundraising with operational and strategic objectives.

Income Generation (All Disciplines)

Lead and oversee income generation across:

• Trusts & Foundations – Develop compelling proposals for health, social care and rehabilitation funding.
• Corporate Partnerships – Secure and manage mutually beneficial local partnerships.
• Community & Events Fundraising – Grow supporter-led activity nationally.
• Individual Giving & Digital Campaigns – Strengthen acquisition, retention and legacy programmes.
• Statutory & Health Sector Funding (where applicable outside commissioned services).

Team Management

• Line manage, coach and develop a small fundraising team.
• Foster a high-performance, collaborative culture.
• Set KPIs and ensure strong pipeline management and reporting.

Relationship & Stakeholder Management

• Act as an ambassador for Brainkind externally.
• Build strong internal relationships with operations, clinical teams, finance, and communications to gather impact data and case studies.
• Work closely with marketing/communications to strengthen brand-led fundraising campaigns.

Governance & Compliance

• Ensure compliance with fundraising regulations and best practice (e.g. Fundraising Regulator, GDPR).
• Monitor ROI and cost-effectiveness across fundraising activities.

ABOUT YOU:

• Knowledge of a broad range of fundraising and charity sector activities.
• Knowledge of legal obligations for fundraising activities and all internal procedures and regulations and adherence to best practices, as defined by the organisation and Institute of Fundraising Code of Practice & Fundraising Regulator
• Proven track record of achieving and exceeding fundraising income targets at £500k+ level (or comparable scale).
• Experience in managing successful campaigns, both digitally and within the community.
• Strategic thinker with the ability to analyse data and manager performance pipelines.
• Be able to research, identify and build on opportunities for fundraising initiatives.
• Creative and innovative.

REWARDS:

You can look forward to excellent benefits including:

• A competitive salary of £42,000 - £45,000 per annum DOE
• 38 days annual leave (inclusive of bank holidays) (pro rata)
• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Main Duties

 Buildings and Facilities Management

• Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients. 
• Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards. 
• Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests. 

Health and Safety 

• Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
• Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm. 
• Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.

Relationship Management (Contractors and Suppliers) 

•  Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly. 
• Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery. Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.

Teamwork and Line Management 

• Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
• Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements. 

Financial 

• Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances. 
• Support business planning through accurate forecasting and long-term planning of major financial spending.
• Ensure value for money and effective financial control across all areas of responsibility. 

General Responsibilities 

• Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs. 
• Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage.
• Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity. 
• To participate in meetings, training and other events as required. 
• Undertake any other duties that may be required which are commensurate with the role. 

Desired Experience

• E1 Proven experience in leading a Buildings and Facilities Management function, including effective management of external contractors. 
• E2 Experience of developing and getting the best from a small team.  
• E3 Experience of effectively managing budgets.  
• E4 Experience of playing leading role in major projects as well as day to day operations.

Desired Knowledge

• K1 Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.  
• K2 Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).