Building operations manager jobs

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Operations Manager, you will lead and manage the delivery of victim services in Hampshire & Isle of Wight

You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities

As an Operations Manager you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

About You

We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Ability to build strong relationships with partner agencies

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne

We’re excited to welcome a new Visitor Services Manager at our East Midlands location.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.

Role Overview 

The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.

As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.

A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.

The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.

Key Responsibilities

• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.
• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.

About you

You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.

Skills & Qualifications

• Educated to degree level or equivalent
• Knowledge/experience of customer care and visitor services preferably in a museum context
• Knowledge / experience of managing staff rotas over two sites
• Successful track record in recruiting and developing volunteers
• Knowledge of heritage and interpretation issues
• Experience of managing staff and dealing with customers
• Excellent Communication and interpersonal skills
• Considerable people management and hands-on team leading experience including managing volunteers
• Proven experience of planning operations & staffing in a visitor-based attraction
• Ability to work in partnership with internal and external staff and organisations.
• Experience of managing budgets.
• Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
• Able to creatively & innovatively develop solutions to obstacles and challenges
• Ability to Travel between sites
• Demonstrate an interest and competency in effective museum management.
• The successful candidate will require a DBS check

What We Offer 

We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.

At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.

​We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.

​If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.

​This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.

​In this varied and high-profile role, you will be:

• ​Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
• ​Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
• ​Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
• ​Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
• ​Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
• ​Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
• ​Managing project budgets, resources and supplier relationships to ensure value for money and compliance
• ​Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
• ​Representing our work confidently in presentations, reviews, events and partner forums

This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.

Our ideal candidate:

​You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.

• ​Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
• ​A strong understanding of project governance, assurance, risk management and portfolio delivery
• ​Experience working with partners, community organisations or suppliers, building trusted, productive relationships
• ​Confidence managing budgets, financial planning and value‑for‑money decisions within projects
• ​Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
• ​Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
• ​A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
• ​A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
• Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.

​Why join Community Integrated Care?

• Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
• Work on ambitious partnerships and campaigns that genuinely change lives
• Enjoy flexible and hybrid working arrangements
• Access learning, development and progression opportunities in a supportive, values‑led culture
• Be trusted to lead, influence and shape work that has a lasting legacy 

Ready to make a difference?

​If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.

​Apply now and help us turn partnerships into progress, and ambition into impact.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Campaigns and Public Affairs Manager role

In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.

The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.

You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.

This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.  

Hours: Full-time, 35 hours per week.

Location: Hybrid working, with at least one day per week at our London office.

About you

Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.

The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.

An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.

Benefits

In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.

How to apply

For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 13 May 2026.

First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.

Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.

We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned.

To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others.

A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.

Are you passionate about using competitions to generate income?
We’re looking for a dog loving fundraiser to be our expert in the growing and exciting realm of prize led fundraising, tapping into new audiences who are looking to contribute to our mission through lotteries, raffles and other prize led value exchange opportunities.

What does this role do?
As Prize Led Programme Manager, you will:

• be responsible for the smooth running of the programme, working closely with external agencies to deliver of lotteries and raffles,
• develop and grow the programme, bringing new ideas from conceptualisation to launch, ensuring we continue to innovate and grow our income through prize led activity.
• work closely with external and internal stakeholders to ensure all programmes are effective and compliant with Gambling Commission regulations,
• coach and manage the Prize Led Campaign Manager, supporting them to deliver high quality work. 

Interviews for this role are provisionally scheduled for week commencing 18th May 2026 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience in prize led fundraising, specifically either lotteries or raffles, and confidence navigating Gambling Commission regulation in this area. We’re looking for someone who can expand and grow our programme, so our ideal candidate will be creative and curious, always looking for innovative ways to diversify these income streams through a supporter led approach. You’ll enjoy working with various teams across the charity and externally, being approachable and working together with other teams to deliver excellent programmes to raise as much money as possible for the dogs in our care, and the best experience for our supporters. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About the role

Imperial College Union is seeking a Building Co-ordinator to play a central role in the day-to-day operation of the Beit Building, one of the Union’s most active and diverse spaces. This is a hands‑on operational role that sits at the heart of student life, ensuring that the building is safe, welcoming and ready to support a wide range of student, staff and commercial activity.

Working closely with the Head of Commercial Services, Duty Managers and a wide network of internal and external stakeholders, the Building Co-ordinator will ensure that building activity runs smoothly from first enquiry through to delivery. This role also leads the Welcome Desk function, providing a consistently high standard of service and information to all building users.

The post is offered on a full-time, permanent basis, working a 35-hour week across any five days out of seven, including some evenings and weekends in line with operational needs.

What you would be doing

You will coordinate the day-to-day operation of the Beit Building, ensuring all spaces are safe, well presented and available to support student, staff and commercial activity. As the first point of contact through the Welcome Desk, you will provide clear information and high‑quality customer service, while maintaining oversight of access systems, key control and building security. You will carry out regular building checks and ensure that any issues are promptly reported and followed up.

You will manage and coordinate bookings across the building, using the digital room booking system to ensure effective use of space. This will involve liaising with internal and external clients to confirm booking details, coordinating room set‑ups and pack‑downs, and supporting Duty Managers with smooth event handovers when required.

You will lead and support the student Welcome Desk team, including recruitment, training and day‑to‑day coordination, helping to create a welcoming and inclusive environment. You will also work closely with the Health, Safety and Facilities Manager and College Estates to support compliance, report maintenance issues and contribute to improvements in building operations and user guidance.

Please see Job description for full outline of duties. 

What we are looking for

We are looking for a proactive and organised individual with experience coordinating building or operational services in a customer-focused environment. You will have experience supervising staff or volunteers and be confident managing multiple priorities in a busy setting.

You will bring a strong understanding of building operations, space management and health and safety expectations within a large, multi-use environment. Excellent communication skills and a collaborative approach are essential, as the role works across a wide range of teams and stakeholders.

You will be comfortable using digital booking and reporting systems, have a strong commitment to equality, diversity and inclusion, and be motivated by supporting a positive experience for students and visitors. Experience of working in a Students’ Union or higher education environment, or familiarity with room booking systems, would be an advantage.

Please see Person Specification in Job Description for full outline of duties.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page (see website for details).

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (see website for details).

Closing date: 25 May 2026

Interviews expected to take place week commencing 8/15 June 2026

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Ascension is a truly special place to be. We are a thriving Anglican church community in South West London. Our mission is to share the love of God in everything we do - from our vibrant Sunday mornings including Bubble Church - a service for young families that started at Ascension and is being rolled out nationally across the Church of England, to our café Parish Coffee which is open during the week and hosts a refugee drop-in, debt advice service and various community groups.

As our Operations Manager, you will be the operational backbone of the church. While our clergy and ministry leaders focus on the frontline, you will be the one ensuring the infrastructure is robust enough to support our mission. 

This is a senior leadership position within our staff team. You won’t just be managing tasks; you will be a key partner to me and the wider team, helping us refine our processes and manage our resources, to ensure we continue to thrive.

Whether managing finances, overseeing building projects, or navigating complex negotiations, every task you undertake serves our mission to share God’s love.

We are looking for a self-starter, and a passionate disciple of Jesus who is ready to use their professional gifts for the kingdom. We hope this pack gives you a sense of the exciting journey we are on and look forward to hearing from you

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.

The role

As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.

The focus of the role includes:

• Building high quality, financially sustainable and well-led housing communities
• Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
• Managing community managers and building relationships for collaborative impact with internal and external stakeholders
• Building a model of support for housing to increase best practice and consistency
• Creating partnerships with other organisations to enable the delivery of support
• Contributing to a hard-working, open and transparent culture which supports continuous improvement
• Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
• Experience of managing people, providing leadership and empowering development to a team delivering housing support
• Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
• Proven ability to manage multiple priorities and find solutions to operational challenges
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.

Visitor Experience Manager

Location: Painswick, Gloucestershire (GL6 6TH)

Hours: 32hrs per week (over 4 days)

Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?

The location

Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.

Role summary

We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.

You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.

Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.

With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).

You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.

You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.

Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.

• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.

• Experience of establishing and leading a culture of exceptional customer service.

• Experience of running high-quality, profitable events.

• Team management and leadership skills including coaching, development, motivation, and communication.

• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.

• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.

• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.

• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.

• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.

• Great IT skills including with Microsoft Office.

• First aid qualification (or willingness to learn).

What we offer

As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements. 

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs. 

About the role

This is a hands-on leadership role where you will:

• Lead and manage a team including a Team Leader and Support Workers
• Ensure safe staffing levels and effective rota management
• Oversee safeguarding, risk management, and incident response
• Drive high standards of service delivery and resident support
• Build strong relationships with local authorities and partner agencies
• Ensure compliance with health and safety, including fire safety and building standards
• Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

About you

We are looking for someone who:

• Has experience working with people experiencing homelessness or complex needs
• Has managed or supervised staff in a supported housing, hostel, or similar setting
• Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
• Can lead and motivate a team in a fast-paced environment
• Is confident managing complex and high-risk situations
• Has excellent communication and organisational skills

Why join us

At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Your benefits

• Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4x salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

The Role

This is a unique opportunity to join Bemorefab Children's Cancer Charity at a genuinely exciting stage in our growth. Our core team is hands-on and close-knit, and the person who takes this role will have real influence over how the charity develops.

The primary purpose of the role is to grow and diversify our income, working towards an annual fundraising target of well over £300,000. You will lead on public and community fundraising, corporate partnerships, events, grant applications, digital giving, and donor stewardship, building systems and relationships that will sustain the charity for years to come.

We run high-profile events including our flagship Have Happy Days Gala, Corporate Golf Day, Santa Fun Run and race days. You will play a central role in coordinating these and developing new fundraising activity alongside them.

As the charity grows, this role will grow with it. You may take on line management of additional fundraising staff as the team expands, and you will play an active role in supporting and coordinating our volunteers.

In year one, we would want you to have built a strong corporate pipeline, established a working CRM and stewardship process, submitted a meaningful portfolio of grant applications, and contributed to events that raise the profile and income of the charity. We are looking for someone who can hit the ground running and help shape what comes next.

Key Responsibilities

Fundraising Strategy and Income Generation

• Develop and deliver a fundraising plan aligned with the charity's growth aims.

• Lead on community and public fundraising activity, including supporter-led fundraising, challenges, campaigns and events.

• Identify and cultivate new income opportunities across individual giving, regular giving and appeals.

• Develop and grow our online and digital fundraising presence, including donation campaigns, social media appeals and crowdfunding.

Corporate Partnerships

• Research, identify and approach prospective corporate partners.

• Develop tailored partnership proposals and stewardship plans.

• Maintain strong, positive relationships to encourage long-term support and explore matched giving, charity of the year and sponsorship opportunities.

Grants and Trusts

• Research and identify suitable grant and trust opportunities.

• Prepare, write and submit high-quality funding applications.

• Maintain a pipeline of upcoming deadlines and reporting requirements.

Events and Supporter Engagement

• Plan, coordinate and support fundraising events, including large-scale flagship events and community fundraising activity.

• Represent the charity at community events, networking opportunities and meetings.

• Engage, support and coordinate volunteers, fundraisers and ambassadors.

People and Team

• Work collaboratively with the CEO and Office and Development Manager to support strategic planning and organisational development.

• As the charity grows, provide line management to any additional fundraising staff who join the team.

• Contribute to wider charity activity, remaining flexible and adaptable as the role and charity evolve.

• Carry out any reasonable duties required to support the charity's growth and operations.

Data, CRM and Donor Stewardship

• Establish and manage a CRM system to track donors, supporters and income streams.

• Ensure all fundraising data is recorded accurately and in line with GDPR.

• Deliver high-quality, personalised stewardship to nurture long-term relationships and increase donor retention.

• Monitor income against targets and produce regular performance reports with insights and recommendations.

• Prepare fundraising reports for the CEO and Trustees as required.

About You

You will be someone who thrives in a role where you can build, shape and develop fundraising from the ground up. You will be proactive, self-driven and confident managing multiple income streams at once. You will care about the cause and be motivated by the idea that your work directly determines how many families we can reach and support.

Essential

• Strong relationship-building skills and a warm, confident communication style.

• Excellent written communication skills, particularly for proposals, pitches or cases for support.

• Highly organised with strong planning and data management abilities.

• Demonstrable experience generating income, securing partnerships or winning new business (charity fundraising, sales, business development or similar).

Desirable

• Experience working in a fundraising role within the charity sector.

• Experience working in a small or growing organisation.

• Experience implementing or managing a CRM system.

• Confidence with digital fundraising, social media campaigns or online giving platforms.

• Full driving licence or ability to travel occasionally as needed.

• Comfortable presenting to groups, partners and supporters.

Why Join Us?

Bemorefab CCC is a charity with big ambitions. We have a story that moves people, a community that rallies behind us, and a founding team that is deeply committed to making this work. Florence's Pride of Britain Award brought us national attention and demand for our services is growing fast. We want to ensure that we can help every child and family that needs our support.

This is a role where you will genuinely matter. The need for what we do is only increasing, and we are determined to grow to meet it. You will help shape how we do that, which families we can reach, and what this charity looks like in the years ahead. There is real space here for someone with ambition, creativity and heart.

• Be part of a growing charity with the potential to support every child and family that needs us.

• Work directly with the CEO and have real influence over strategy.

• A role that will grow with you, including the opportunity to lead and develop a team as the charity expands.

• Genuine space for professional development as the charity expands.

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Are you ready to guide and inspire a skilled team delivering life changing mental health and wellbeing support to children, young people and families? 

This is your opportunity to play a pivotal role in shaping the future of our amazing Central and West Lancashire Mental Health Support Team (MHST).

You will work closely with the Service Manager to lead high quality services that deliver on our promises and make a real difference in schools, communities and family homes. This is a role where every decision you make can create lasting change, from setting service priorities and building strong partnerships to ensuring safe, effective and compassionate care for the people we support.

You will take responsibility for service performance, staff leadership, safeguarding, contract management, risk management and building meaningful relationships with partner organisations.

With the freedom to innovate and the support of a dedicated leadership team, you will ensure our services not only meet but exceed expectations.

Doing the best we can do can go a long way in building brighter futures for children, young people and their families, we need your help to make this happen!

Please note - this role is expected to start in September 2026
 

We are looking for someone who brings proven leadership experience in mental health or community services, with the confidence to manage contracts, people, performance and change whilst ensuring that values lie at the heart of everything they do. You will need:

• Experience of leading services delivering evidence based interventions for children and young people
• Strong skills in contract, risk and performance management
• Ability to build and sustain effective partnerships
• Understanding of safeguarding, governance and quality assurance
• Experience in managing teams with varied professional backgrounds

It would be great if you also bring experience of working in education settings, developing/implementing new services or delivering training. More than anything, you will be driven by the belief that every child and young person deserves to feel safe, heard, supported and valued.

If this opportunity sounds like something you`d grab with both hands…we`d like to hear from you!

 

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme and OH service
• Enhanced sick pay
• Excellent learning & development opportunities and career progression
• Annual salary review

Help us to make a positive change to the lives of children and young people!

Closing Date: 17.05.2026

Interview Date: 03.06.2026