Stuart Low Trust – Operations and Communications Manager (28 hours per week)

Stuart Low Trust (SLT) is a well-established, multi-award winning charity based in Islington, London. Through social activities we bring people together for better health and wellbeing. Many of our participants have a history of mental ill health, poverty and social isolation. Islington has an above average suicide rate, with the highest numbers of severe mental health and depression in London.

SLT is looking for an experienced, enthusiastic and highly motivated Operations and Communications Manager to join its small team. This role is an exciting opportunity as SLT progresses on its ambitious 3 - 5 year Business Plan and is integral in setting up, implementing and managing new innovative services and partnership working which will increase our output and double our income. 

We seek a dynamic and motivated candidate with fantastic organisational, digital and creative thinking skills; who will thrive on this challenge. Successful and substantial management experience with the ability to turn plans into reality are key. If you have the skills and knowledge detailed below, with a proven track record within a charity or social care setting then this could be the role for you.

SLT is offering a salary of £30,000 per annum (pro rata), flexible working, excellent holiday entitlement and a contributory occupational pension scheme. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Deadline for applications: 5m on Friday 9th October 2020

Interview date: Saturday 17th October 2020

Start: December 2020/January 2021

We are looking to appoint a highly motivated individual to lead and develop this well-established and highly respected local charity situated in North Nottinghamshire. The ideal candidate will possess excellent communication skills, have a management background, be passionate, creative and committed to the work of the charity.  Recently the charity has completed a major build and refurbishment project at the Hospice. This now presents a unique and exciting opportunity for the successful candidate to work with the board to develop the role of the charity to meet the challenges ahead and support the provision of palliative care for the future.

Main purpose of the role:

• To lead the charity with innovation, motivation and inspiration

• To achieve the strategic objectives and business plan set by the board of trustees.

• Work closely with all stakeholders to develop and deliver excellence in all aspects of the work of the charity

• Promote and enhance the values and reputation of the charity within the community

• Ensure that the charity fulfils its legal, statutory and regulatory responsibility

Principal duties and responsibilities

• Work closely with the board of trustees to develop and deliver the operating strategy and business objectives in order to manage the charity effectively.

• Positively lead and manage fund raising and social media opportunities raising the profile of the charity within the community

• Lead, manage and develop the team of staff and volunteers.

• Prepare and deliver the financial and legal objectives of the charity

• Effectively liaise with stakeholders in all aspects of the work of the charity.

• Manage the estate of the charity, including the hospice building, shops and office

The role is about being a visible part of the day to day running of the charity, getting involved, supporting the staff and volunteers and making a difference. 

Bassetlaw Hospice is committed to promoting equality and diversity within the organisation.

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract with potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

We also have a vacancy for a:

Thinking Space Facilitator:  £60 - £65 per hour depending on experience

Start in September 2020 - Bi-weekly Sessions - 1 Year Contract

The Claudia Jones Organisation and the Tavistock & Portman NHS Foundation Trust is seeking a Facilitator for their therapeutic Thinking Space group for women of African and Caribbean heritage who have experienced trauma.

HOW TO APPLY

Please email a CV and cover letter with the Subject: Operations Manager. The cover letter should detail where you saw the role advertised, how you meet the person specification and why you are interested in the role in no more than 2 sides of A4.

If you wish to express an interest in the Facilitator’s Role, please send an email to address in this job advert  for job description and specification.

Please write the Name of the Post in the Subject Line of Your Email.

We will close the applications as soon as we have received sufficient applications.

An enhanced DBS disclosure is a requirement for all post and 2 references.

Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). All posts are subject to an enhanced vetting and barring check. No agencies please.

JOB DESCRIPTION

OPERATIONS MANAGER

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract – Potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

OUR BACKGROUND Claudia Jones Organisation (CJO) is one of the few African Caribbean Women and Families organisations in London. Founded in 1982 at the request of Caribbean women, CJO delivers family centred services for women with children age 0-17, gender-based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families. CJO is committed to a culture of bold leadership, innovation in all aspects of our work, partnerships and most crucially, accountability to those we serve.

Our National Lottery Community Fund project builds on our earlier Hackney Women’s Haven partnership services that sought to foster women’s freedom from violence, discrimination, and exclusion, supporting women to stay safe and make positive changes to their lives. The focus of our work under this role will be to foster a therapeutic approach to providing a cohesive specialist support service for African Caribbean heritage women and families. This will include working within CJO’s Community-based Approach to Wellbeing through Specialist women and families service by us and for us.

PURPOSE This is a key role in the Senior Management Team, responsible for ensuring that the Central Services of the charity meets the strategic objectives and values of the Organisation.  This role deputises for the Executive Director.  In collaboration with the Director, the Operations Manager is responsible for overseeing an ambitious fundraising strategy, as well as managing the HR, payroll, and finance functions. You will ensure organisational effectiveness jointly with the Director by providing leadership for the organisation's operational planning, working closely with other Senior Managers, staff and volunteer team, contributing to the development and implementation of organisational strategies, policies and practices in accordance with CJO’s overall strategy. This position is key in supporting the Board of Trustees, clinical, administrative staff, volunteers and, centrally, in ensuring service users are welcomed and related to consistently in a warm and respectful manner.

Duties and responsibilities:

Operations:  Counselling/Therapeutic, Casework and Administrative Work:

• To ensure effective systems are in place to manage the processes of the referral, assessment, and on-going support for service users to ensure ongoing communication with and between referrers, service users, support staff and therapists.
• To ensure that the organisation is compliant with Data Protection Regulations, acting as the Data Protection Officer for CJO and supporting staff and volunteers in maintaining the security and confidentiality of service users, members, and volunteers.
• To support all staff and volunteers in carrying out the essential administrative tasks needed for the governance and smooth running of the CJO including supporting attendance for individual and group sessions, particularly bearing in mind that the majority of staff and volunteers are part-time, sessional or voluntary and have a variety of other commitments outside of CJO.
• To ensure that CJO staff and volunteers are informed of and put into practice the charity’s policies for the safeguarding of children and vulnerable adults, health and safety, risk management and equality and diversity.
• To co-ordinate the regular therapeutic group meetings for staff, volunteers and service users held regularly.
• To facilitate communications with service users, staff, trustees, and outside agencies in the network around existing and new partnerships including lawyers, clinical agencies, social services and education departments, community organisations, and funders.
• To liaise with staff and agencies with regards to specialist reports and letters for the different stages of support to ensure the timely submission of high-quality reports in line with deadlines provided by funders, lawyers, statutory agencies, and others.
• To manage the facilities of the organisation and its cleaning and hall/room hiring.

Financial Administration and Management:

• Working with the Finance Assistant and Management Accountant to ensure the timely delivery of regular, accurate financial reporting information and financial forecasts in the most effective form for the trustees, finance committee and staff.
• In conjunction with the Management Accountant and Consultant Fundraiser, to co-ordinate the annual budgeting, financial planning, and fundraising processes with the Director.
• To ensure the effective operation of the centre’s financial management and reporting systems, maintaining up-to-date and accurate financial administration records, including clear records of all cash expenditure.
• To oversee monthly and quarterly assessments and forecasts of the organisation’s financial performance against budget, financial and operational goals.
• To reconcile monthly financial activity, consistently monitoring organisational cashflow.
• To manage day-to-day processing of accounts receivable and payable, ensuring invoices for work carried out by staff are raised and purchase invoices are paid in a timely manner.
• To coordinate all withdrawals, deposits, and any communication with the bank, as required.
• To work with the Management Accountant in the preparation of information for the annual audit and its submission to Auditors.
• To fulfil all HMRC related requirements in conjunction with the Management Accountant.
• To keep records for the purpose of claiming Gift Aid.

Human Resources and Support:

• To work with the Director, staff, and volunteers to create an environment in which all service users, staff, volunteers, and visitors are appropriately welcomed and supported in a respectful, open, and warm manner.
• In consultation with the Director and Board of Trustees, to develop policies and procedures in volunteer and staff management, ensuring staff and volunteers are fully aware of and trained in these practices and in CJO’s organisational values.
• To manage and supervise the work of the Reception Admin Assistant, Finance Admin, Facilities worker, and admin volunteers.
• To manage the recruitment process for new staff and volunteers including assisting in the preparation of job descriptions, advertising roles, the organisation of and participation in interviews, follow up on references and carrying out DBS checks, organising contracts, assisting in the production of induction materials and ensuring that a proper induction takes place.
• To maintain personnel and employment records, as required by law.
• To co-ordinate training for staff and volunteers in consultation with the Director, other Managers, and staff/volunteer team.
• To develop and implement a mentoring scheme for CJO.
• To be attuned to the needs of the community, dropping into CJO, providing assistance and support as required or signposting to other members of staff, as necessary.
• To provide guidance to other staff in the short-term absence of other senior staff (sickness/annual leave/training).

Fundraising:

• To work with the Director and Consultant Fundraiser to ensure that the CJO has an ambitious and effective fundraising strategy, working to diversify the charity’s funding streams.
• To work in conjunction with the Consultant Fundraiser in the preparation of high-quality detailed bids for capital and revenue funds from relevant donors based on detailed information about.
• To schedule and coordinate the receipt of grant payments and to work with the team to prepare comprehensive grant reports to all trusts and foundations in line with the donors reporting requirements.

• To carry out administration required for receipt of all donations including standing orders and CAF cheques and overseeing the upkeep of the beneficiary, donor, and funder database in line with GDPR and Data Protection Procedures.
• To work with the Consultant Fundraiser, Admin finance in the development of a major individual donor programme.

• To communicate with relevant grant managers, keeping them up to date with organisational developments, events, and activities.
• To foster an open, involved, and authentic communication with donors, encouraging donors to visit CJO.

Organisational Effectiveness:

• To coordinate the annual monitoring and evaluation process in consultation with the Director and the external evaluation team.
• To work with the Director to ensure that CJO complies in all its roles and activities with all relevant legislation, including that applicable to Charities and Companies.  This task also encompasses taking the minutes of Trustees and Finance Committee Meetings, keeping company records up to date at both Companies House and the Charity Commission, ensuring all company records are clear and up-to-date to enable smooth filing of Annual Reports and Reviews each year.
• To liaise with the landlord and CJO’s Trustees in relation to premises management including renewing building usage and organising repairs, additional room hire, etc, as necessary.
• To increase the effectiveness and efficiency of CJO’s operations through reviewing and developing initiatives to improve each function - HR, IT, Finance, Fundraising, Administration, staff support as necessary

Risk Management:

• To work with the Director, Service Manager and Clinical Lead and Trustees in the development, implementation, review and maintenance of Baobab’s risk management matrix, particularly as it relates to risks for service users and young people of suicide, aggressive behaviour and deterioration in mental health.
• To ensure statutory compliance with Health and Safety and other relevant legislation, conducting risk assessments, monitoring performance, and reviewing procedures.
• To ensure the correct organisational insurance policies are in place.

Public Events:

• In consultation with the Director to plan, implement, monitor and evaluate a broad range of public events (such as regular ‘The AGM, Black History Quiz, International Women’s Day, CJO  Talks’ Seminar series) and training activities related to the needs of our service users.  
• Assist in preparation of materials for teaching and training sessions for professionals in the networks around our service provision.

Other duties

• To undertake other duties which may be regarded within the nature of the post, in discussion with the Director.
• To engage in regular managerial supervision with the Director.
• To participate in training and CPD

PERSON SPECIFICATION

Specification

Essential

Desirable

Qualifications,

Education & Training

Education to degree level or equivalent professional experience

Knowledge of a range of computer packages (e.g. Word, Excel, PowerPoint, Outlook, and accounting software).

Knowledge of data protection legislation.

Management accounting

Experience

At least 5 years office and/or operations management experience in a small organisation.

Experience of managing a team

Experience of financial administration such as petty cash handling, issuing, and paying invoices, book-keeping using accounting software, financial management information, Website

Experience of GBV services and women only services in the BAME voluntary sector.

Experience of setting up and maintaining office systems

Facilities management experience

Project management experience

Experience of setting and working to targets, budgets, and deadlines

Experience of developing funding bids

Experience of producing reports of organisational outcomes, outputs, and financial activity.

Experience of identifying opportunities, planning new activities, and managing change.

Experience of working in a BAME organisation/ service which promotes the rights of vulnerable women and families with multiple disadvantages.

Experience of asylum seeking or refugee issues

Experience of working within a women and families services children, adolescents, and young adults with mental health problems

Event management experience

Experience of editing documents and preparing publications

Skills, Attributes & Competencies

A very high level of self-management with ability to manage own workload, time and prioritise effectively with competing deadlines

Excellent organisational skills and the ability to multitask

Achievement orientation

Analytical thinking with the ability to examine what lies under the surface, anticipate what is needed together

High level of accuracy and attention to detail

High level of numeracy

Ability to multitask in the face of multiple demands

Ability to use initiative and be creative in the face of problems

Excellent interpersonal skills with adults, children, young people, staff, and visitors and a warm, interested and involved manner while maintaining professional boundaries

High levels of sensitivity, emotional intelligence, and resilience

Ability to work as a member of a team, seeking support from colleagues as appropriate

Commitment, Values & Motivation

To work in ways that promote a multicultural, multi faith environment with a genuine commitment to equal opportunities

To inform oneself about the external political environment towards African heritage communities and the different contexts that, young people, women girls, and families life situations which they find themselves in the UK.

To work in ways that promote human rights

To understand and work towards meeting the diverse needs of the African Heritage community who have experienced violence and who consequently function in unstable and chaotic ways.

To work in a therapeutic community

To want to make a difference in the lives of those who access our services.

​

This is an exciting opportunity to join an organisation focused on protecting the public through efficient regulation and a culture of continuous improvement. Working as part of the Fitness to Practise management team, you will lead on business improvement projects to enhance the efficiency and quality of our processes, procedures and decisions.

You will join us at an exciting time as we develop our work practice improvement programme, establish an agile change management model for the team, and cultivate a human centred approach to regulation, as we strive to fulfil our ambition to become a beacon of good practice.

Your role will be to:

• Lead improvement projects within the Fitness to Practice department, undertaking root cause analysis and impact analysis to deliver and embed sustained, evidence-based changes.
• Be proactive in identifying and making a case for appropriate improvements to meet challenges head on.
• Work collaboratively with other Operational Managers and colleagues across the organisation to deliver the department’s strategic objectives and priorities, actively engaging with others to develop and embed robust and effective change.
• Ensure the team have the skills and capabilities required to deliver high quality service outputs, fostering a learning and development culture.
• Utilise quality assurance strategies to identify, develop and share best practice, ensuring that recommendations and learning from audits, reviews and other feedback is taken forward and embedded in the department.
• Be a role model for the department’s commitment to embrace change and different ways of working.

You will have excellent communication skills, be Lean Six Sigma qualified and have experience of managing teams in delivering time and quality critical business processes. You will also have experience of working within healthcare, professional regulation or other regulatory environments.

The people we work with are central to helping us achieve effective and efficient regulation and in return we offer our employees generous benefits. As a member of the team you will have access to wide range of employee schemes and benefits including:  

• 30 days annual leave plus discretionary days at Christmas
• Interest free season ticket loan  
• Cycle to work scheme
• 7% employer contribution pension  
• Employee discounts on gym membership and a broad range of retail outlets
• Flexible working options
• Employee Assistance Programme (EAP)
• 24/7 Virtual GP

Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience, and career. 

You can find out more about our benefits on our website

Closing Date: Monday 12 October (applications closed at 1pm)

Interview Date: w/c 26 October

Further information on this role is detailed in the job description and person specification.

Please note that due to the current situation with Covid-19 the post holder maybe required to work remotely at the beginning of their employment.

The HCPC welcomes applicants from all sections of the community and we promote equality of opportunity, diversity and inclusion.

Role description:

We are looking for an enthusiastic and self-motivated Operations Manager who has attention to detail and great project management skills.  Managing and ensuring our IT, HR, Database functions run well and ensuring all aspects or reporting are readily available to staff and Trustees. The post holder would be expected to work from the office and during COVID from home as agreed. The role will also include the supervising of IT Administrator and relationship building and development with our church partners and key stakeholders.

Main role responsibilities

Office Management

• Ensuring the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff.
• Organising meetings and managing databases
• Booking transport and accommodation
• Organising charity events or conferences
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports (Annual Report, Board Reports, NOMR)
• Supervising and monitoring the work of administrative staff
• Managing office budgets
• liaising with staff, suppliers and clients
• Implementing and maintaining procedures/office administrative systems
• Delegating tasks to junior employees
• Organising induction programmes for new employees
• Ensuring that all policies are updated on our board circle
• Ensure the health and safety of Oxhill Hub.
• Using a range of software packages
• Attending meetings with senior management
• Assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on.
• Oxhill Hub Bookings (“meet & greet”).
• Designated Safeguarding Officer (Training to be provided).

Operations (with Support of IT Administrator)

• Maintaining all databases, files and ensuring all operations run smoothly.
• Ensure inter-department integration flows
• Monitor and manage the integrity of our IT (for example Microsoft Office, Office 365, Zoho Expenses, Donor Perfect) and also be our Data Controller (GDPR complaints/queries go to) - Sage Accounts will be monitored by the CEO)
• Ensuring Office 365 user security, permissions at top level are accurate to allow correct and appropriate visibility, as is necessary and in compliance with GDPR
• Manage IT contracts
• Investigating new IT initiatives that enhance the charities work and supporting all departments to utilize well
• Collation and production of all KPIs for the board, monthly reports from all departments and annual report
• Become proficient in Donor Perfect (DP) & Weblink forms layout management to ensure all relevant information is captured correctly that affects all departments hearing and assisting staff to achieve best utilization of DP
• Design and setup appropriate reporting as required by departments in Donor Perfect
• Ultimate responsibility for HR overall compliance and current legislation
• Maintain and Manage a robust “Help” arm for staff
• Regularly monitor and review the quality of our provision;
• Undertake administrative tasks, maintain effective recording systems and respond to queries;
• Act as an advocate for young people's interests;
• Train other Hub leaders and volunteers in churches, community groups and schools around best practice and our YLP Model.
• Other tasks as your line manager requests
• Grants & Partner bids applications submission & monitoring / coordination.

Initially, with the currently COVID19 restrictions, this role will be home-based. Nevertheless, applicants must live in travelling distance from our office in Oxhill.

In the light of our Christian ethos and purpose, we reserve the right to recruit Christians where there is a genuine occupational requirement (GOR) to do so.

This is new role arising as a consequence of a re-organisation designed to maximise the number of people who can be supported using the current resources and as such this role provides an exciting opportunity to be part of the expansion in the scope of services in line with the strategic objectives.

The two charities, TaxAid and Tax Help for Older People provide support to people with tax problems when they cannot get the help they need from HMRC and cannot afford professional services.  They help over 17000 people a year delivering advice on several helplines or by email and following up more complex cases by casework undertaken by both staff and volunteers.  Those helped are on low incomes or otherwise vulnerable and are often disadvantaged by literacy or numeracy issues, mental or physical health issues, or are experiencing a family crisis or homelessness.  Often they have tax debt as a consequence of not being engaged with HMRC for a number of years or older taxpayers may be experiencing a bereavement or change in circumstances.

This is a challenging opportunity for an experienced leader who has strong interpersonal skills and is able to support and motivate staff as well as develop relationships with external stakeholders as the charity expands it services and seeks to develop relationships with new corporate partners.

The ideal candidate will have call centre management experience as a key element of this role is to have management responsibility for the helplines operated at the charities.  In addition project management experience would be useful.

This is a joint role across two charities, with an office in both  London and Bridport, Dorset.  The role can be undertaken at either location or can be home based.

To apply please send your CV and a covering letter. 

Closing date: 11.30pm on 21st October 2020

As Operations Manager you will manage the Carer Support Team and assist the CEO with the management of Human Resources including, recruitment, supervision and staff development, performance and discipline. The role also includes but is not limited to help with monitoring budgets and spending, premises management, IT systems management, working with support team to provide carers services, maintenance of an effective client management system and ensuring maintenance of GDPR compliance. 

We are looking for an Office Manager to be the key person of the organisation's central operations, providing an effective administrative support function at our offices. You will need to be proactive, systematic and solutions focused, have two years administrative experience, be literate, numerate and have good IT skills and the ability to provide a high quality,professional service to our clients and the beneficiaries we support. Excellent communication and negotiation skills, a willingness to explore new ideas and approaches, learn new skills and take on new challenges is essential. Experience of working in a growing charity or income-generating organisation in the sector, and direct exposure to and knowledge of the needs of the Latin American communities and the charity sector will be distinct advantages.

The post is part-time, 28 hours per week over four days. Flexible working arrangements may be available and you will occasionally be available on evenings or weekends.

How to apply

If you are interested in joining our team, please visit the Job vacancies section on our website and submit your completed application and monitoring forms by the 6th of October 2020.

Interviews will be held on Thursday 15th of October 2020

We may receive a large number of applications and unfortunately we may not be able to reply to everyone. If you do not hear from us five days after the deadline, please assume you have not been shortlisted. We wish you good luck.

We welcome applicants for all age groups, backgrounds and genders. We are a London Living Wage Employer.

The post holder will work closely with the Director in managing the operations of the Baobab Centre including responsibility for maintaining and generating income, leading the financial management of the organisation and managing Human Resources, Health and Safety and all operations in relation to the smooth running of the Centre. We’re looking for an exceptional candidate who can commit to working with a very diverse group of young people (including some very troubled young people) and staff as a senior member of staff and who has particular strengths in relation to developing strong, warm and open relationships with all members of the Community.

Hours: Full time (35 hours per week)

Key relationships: Director, all staff and volunteers, Baobab young people, Trustees, Consultant Fundraiser, Management Accountant

Responsible for: Administrators x 3 (Fundraising, Finance, Clinical), Fundraising Officer, Office volunteers

Responsible to: Director

Key Responsibilities of this Role:

1. Lead the Financial Management of Baobab including developing budgets, working with the management accountant to produce accurate management accounts, and convening a regular meeting of the finance committee.
2. Lead in the Management and Operationalising of Baobab Fundraising and the relationships with Trusts and Major Donors in collaboration with Director and Fund-Raising Team.
3. Ensuring Baobab is a friendly, functional, warm and safe place to be through good management of the premises where Baobab is based.
4. Responsibility for all elements of Health and Safety for staff and young people.
5. Responsibility for Human Resource functions.
6. Manage all organisational systems including online filing systems and ensuring they are easily accessible and well-functioning for all staff (Some clinical staff will need support in accessing and using the online record system).

Please see full Job Description and Specification in the link below. To apply by filling in our Application Form and returning it to us by middnight on Sunday 4th October 2020.

An exciting new opportunity to train and build the capacity of Churches and Christian organisations, for the right candidate with strong communication skills, passion for learning, adaptable and has experiences of working with churches from a variety of Church traditions. 

Role description:

We are looking for an enthusiastic and self-motivated Training Manager who has attention to detail and excellent training and development skills. The role will also provide advice, capacity building and organisational development support to existing and new Christian voluntary and community organisations. This post aims to enable and become part of Nicodemus’s organisational development team that supports Christian Voluntary & Community Sector to meet the needs of vulnerable communities. This includes:

1. Fundraising for capacity building support that Nicodemus can provide to the sector.
2. To lead the development and delivery of a comprehensive, high-quality accredited training with a focus on voluntary sector management.
3. To lead the development of Nicodemus organisational support offer to meet the needs of medium and small organisations.
4. Using mechanisms to understand the diverse and changing needs of medium and small organisations.
5. Provide one-to-one support to Christian community groups and voluntary sector organisations. Ensuring that organisational development support is structured and transformational and focused on leadership, governance, quality of services and outcomes.
6. To lead partnership management and communication with all our partners.
7. Use database to develop an approach which strategically targets capacity building support using knowledge and data to prioritise resources within the sector.
8. Lead and implement the accreditation of all our training programmes

Main role responsibilities

The Training Manager will:

• Work with the organisational development team to implement Nicodemus Training, Development and Consultancy strategy.
• Provide one-to-one support to community groups and voluntary sector organisations. Ensuring that organisational development support is structured and transformational and focused on leadership, governance, quality of services, outcomes and income generation.
• Gather evidence about the needs of the local voluntary sector and grassroots community groups; put together a plan on how to support these community groups to become sustainable, ‘commission ready’ and/or be part of bidding consortia.
• Develop, with the Development and Delivery Manager, a training plan that underpins the support we can offer to organisations, with training developed and delivered by you as well as external trainers.
• Support the Development and Delivery Manager in the capacity building work with church partners and community groups, ensuring we can provide bespoke support to the organisations but also that we utilise the learning from the programme to develop plans and bids for longer-term support for our work.
• Ensure that all programmes have robust monitoring and evaluation in place utilising our database to ensure shared systems as much as possible.
• Monitor the funding landscape to ensure that relevant funding opportunities from trusts & foundations, public services (national, regional and local) are maximised and private/corporate sector sources.
• Work with the fundraising team to ensure we are aware of organisational support and funding opportunities.

The Head of Operations will oversee the day-to-day running of the operational arm of Reprieve and assist with the international operations of Reprieve’s sister organisation, Reprieve US. 

They will be responsible for assisting with planning, implementing, overseeing, and evaluating the systems, processes and relationships that enable caseworkers, Fellows, and consultants to do the challenging work that they do as efficiently, safely and effectively as possible. They will help devise creative solutions that build a flexible and supportive environment in which staff can carry out their work.

The Head of Operations will work closely with and supervise the work of the Operations Officer and the International Operations and Finance Officer. Reporting to the Director of Operations, they will provide support to the Executive Director and Deputy Directors who make up the Senior Management Team, as well as broader staff, Fellows and consultants who are part of the Casework Team at Reprieve. 

You will be someone whom colleagues and external stakeholders feel confident to approach with questions about human resources, trip planning logistics and security, third party relationships, insurance, cybersecurity and information technology infrastructure, and much more. Even if you don’t always know the answer, you will be capable of proactively obtaining it from the Senior Management Team, one of our many pro bono partners, partner organisations, contractors, regulatory bodies, and friendly experts.

You are a positive person with a can do attitude, a minimum of three years of operations or project management experience, experience of managing or supervising individuals and teams, a great ability to multitask, a willingness to muck in on all tasks big and small, humility and a passion for ensuring the efficient running and continuous improvement of Reprieve’s operations.

This is an office-based role, however given current restrictions as a result of the coronavirus you may be required to work from home in line with government advice. The situation will remain under review and we will continue to be guided by government advice in these uncertain times. You will also be available outside of office hours in the event of an emergency, for example an urgent travel or security situation affecting our personnel.

For full details please see the job description.

Community Engagement Manager

£34,000 per annum

Full time, home-based, office based in Ladbroke Grove, W10

Health and social care are never far from the news and have an impact on all of us. Joining Healthwatch Central West London will give you the opportunity to work as part of a skilled and knowledgeable team working to make the voices of patients and service users heard.

Healthwatch uses evidence from local communities to shape or challenge how the provision of health and social care is planned and delivered across the Royal Borough of Kensington and Chelsea, the City of Westminster and Hammersmith and Fulham borough. It is a busy time in these boroughs, but there are opportunities to make a difference.

About us

• Healthwatch Central West London is an independent charity and membership organisation working to ensure local people’s voices count when it comes to shaping and improving local health and care services.
• We work with and support people and organisations in the London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
• We also provide information to help people access and make choices about their health and wellbeing services.
• Our work is coordinated by three borough-based groups with support from a small staff team who are passionate and dedicated to their work.
• We are funded by the three local authorities in the three boroughs with a seat at the table of the local Overview and Scrutiny Committees and Health and Wellbeing Boards.

We are looking to recruit a Community Engagement Manager who will have the exciting opportunity to identify and develop new opportunities, help with delivering current projects and generally be involved in the day-to-day management of the contracts.

You will be line managing people from the team who are delivering projects. You do not necessarily need to have a management experience but be enthusiastic to learn. We are happy to send you on a training and support you.

We are looking for strategic thinkers who are comfortable taking the role of ‘critical friend’ and developing positive solutions, enjoy public engagement, and have a positive and can-do attitude. The ideal candidates will have experience in the health and social care sector.

We are looking to appoint as soon as possible.

We offer generous annual leave, flexible working hours and other benefits such as 5% pension scheme.

In light of the COVID-19 outbreak, and to ensure the health and wellbeing of everyone who works for Healthwatch CWL and their families we have put in place a new working arrangement – remote working from home - to reflect what is a rapidly changing situation.

To apply for this role, please submit a CV and a covering letter addressing how you meet the person specification.

Applications without covering letter will not be considered. Previous candidates need not apply.

If you have any questions, please do not hesitate to contact us.

The deadline for applications is end of 8th October 2020.

Please note that this role may requires a DBS check.

Healthwatch CWL is a member of the Disability Confident employer scheme.

Are you passionate about church planting? Are you committed to excellence in charity and church operations? If you are, we would love to hear from you!

As Operations Manager you will be responsible for ensuring the smooth running of all operational activities at Christ Church Feltham. This includes managing the building & facilities, ensuring policies & procedures are fully compliant and enforced, managing the church office, managing the overall CCF budget and Operations Budget, along with overseeing our HR and IT processes and systems.

You will also have the opportunity to oversee and attend Christ Church’s attendance at FOCUS 2021, the HTB Network’s summer festival.

Christ Church Feltham is an exciting and challenging place to work and is full of variety. We aim for a 'can do' environment where innovation and creativity are encouraged within the context of the team – this has really come to the fore as we navigated all the ramifications COVID-19 has had on the church.

We are looking for someone to take on this role whilst our current Operations Manager is on maternity leave.

If the Job Description and Person Specification matches your interests and experience, we welcome your application!

Could you thrive working in a start-up phase? Do you have a global mindset?

Prospectus is delighted to be working with a progressive and proactive foundation that aims to tackle the global climate emergency. They are looking for their new Operations Associate to play a pivotal role in building out systems, structure and approaches to maintain impact at scale. Our client is committed to being a diverse and inclusive place of work and welcomes applications from all backgrounds.

The Operations Associate will work closely with the COO, Co-Directors and key support teams from the parent company to understand and develop a robust architecture to support an ambitious grants portfolio. To achieve success they will work across grants systems, finance and reporting, contracts and legal and ensure that there are lower barriers to the free movement of funds to the world changing initiatives they support. They will work to improve the grant cycle, increasing efficiencies in how information is tracked and reported for Finance at the same time as providing reassurance and process to the oversight of contracts and compliance with obligations such as GDPR. The role does not require a Finance or Legal professional, more someone who can facilitate the smooth workings of a rapidly growing organisation, both at the strategic and day to day levels.

The right candidate will be comfortable working in a shallow hierarchy, taking responsibility for their areas but thriving in the support of others as the organisation starts up. With an exemplary track record of working in Operations, they will have demonstrable technical skills spanning finance or grants management, data and databases and outstanding attention to detail for the contract review. The post requires not just incredible organisational skills, but the ability to work in ambiguity and create positive improvements to structure and ways of working. The organisation is looking for someone with a global mindset with a strong empathy to what a valuable role this will be in facilitating their objective of tackling the global climate emergency.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply.