Do you want to help build a world where everyone feels part of a community? 

Do you have experience in administrative, customer-facing roles?

Are you an organised, detail-oriented person?

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for a community administrator with strong communication and interpersonal skills, excellent attention to detail and experience in customer service or other customer- or client-facing roles. The community administrator works closely with the Delivery Manager and our service delivery teams to ensure our community centre is a well-used resource.  

This part-time post plays a vital role in providing administrative assistance regarding our venue bookings, record keeping, key holding and facilities use. It is an exciting opportunity to support us to deliver our strategy by maintaining strong positive relationships with the community we support and wider partners in the area. This post will act as point of contact for venue hire queries as well as coordinate the out-of-hours cleaning and keyholding.

Therefore, the successful candidate will have experience in administration and record-keeping. If you are organised, personable and able to multi-task, this is a fantastic opportunity for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 134 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.  We are at an exciting stage of development. Our income has grown substantially in recent years and this growth has enabled us to develop our programmes and activities to reduce loneliness and social isolation in the local community by supporting more older adults, children and families.

The role

In this role, your responsibilities will include:

• Venue bookings administrator, communicating and managing hirings
• Records keeping, including basic finance tasks
• General point of contact regarding building use, monitoring and responding to queries
• Line managing the two cleaning / keyholding sessional workers
• Some out-of-hours opening/closing of the building (by arrangement)
• Marketing and outreach, including social media and our wordpress website

About you

You are passionate about the power of community to connect and support people, and you like to work in collaboration with others.  You are methodical with demonstrable experience in administration or a customer-facing role, particularly able to show administrative experience including managing records or database entries. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. 

About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email:  recruitment @ timeandtalents . org . uk  (without the spaces) with your phone number and a suitable time for us to call.

The closing date is 09.00 on Monday 15th November; interviews the weeks commencing 22nd and 29th November

TO APPLY: All applications to be submitted online via CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore while interviews are planned to be in-person, they will be conducted remotely by video if necessary.

Estates and Buildings Assistant

Permanent

NJC point 11 - £21,748 per annum

37.5 hours per week

Leeds

Ref: INSDP670618

If you want to work in an environment where everyone matters, keep reading…

We have an exciting opportunity to join our Facilities team as Estates and Building Assistant!

As Estates and Buildings Assistant you will be responsible for providing assistance and support to the Estates and Health and Safety Manager with premises management, practical health and safety, utilities, services, relocation and refurbishment of offices and all associated administration.

For this role you will need to be good with people and have the ability to manage standards. In addition, you will be able to confidently provide strategic support and guidance to the sites to meet health and safety requirements and legal standards.

A typical week will include on average 3 days on sites and 2 days of administration work and liaising with external partners and stakeholders.

The role involves working at all Inspire North and associated companies’ sites across Yorkshire and Northeast therefore you MUST hold a current, driving licence and have access to a car each working day.

If you think you can do a remarkable job for us, then we'd love to hear from you! Please click here to apply.

Closing Date 23:59 Sunday 14th November 2021

Interviews 2nd December 2021

This role is working for Inspire North, parent company to Community Links and Foundation. 

We aim for our workforce to reflect the diverse and exciting region we serve.

Regenerate is looking to recruit a highly organised, efficient and focused grants manager. The position requires someone with an attention to detail and ability to prioritize and multitask effectively. It requires an ability to think creatively and efficiently deliver applications and reports, keeping to strict deadlines.

The role is about securing funding through applications to Trusts and Grant giving bodies. To do this, you must be able to understand the impact of Regenerate’s work and creatively demonstrate its worth to a variety of current and potential stakeholders. You must also be able to accurately keep records and ensure data on applications, reports and other fundraising sources is well managed. In addition, you may be required to support the other areas of fundraising.

Regenerate is a youth charity established to work with young people who live on housing estates in Roehampton and Putney and surrounding areas.

Regenerate inspires and supports young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good.

Its vision is to create opportunities for young people to thrive.

As Garden Development Manager, you’ll run Share Nurseries, our social enterprise that grows and sells plants to the public, and make sure it provides high-quality work experience for our horticulture students. You’ll maximise the huge potential to grow and develop the nurseries, bringing your passion, creative flair, and commercial sense.

This isn’t your everyday garden centre job. The Share garden is a beautiful hidden urban oasis, home also to our training programmes helping disabled people gain horticulture qualifications and enjoy the therapeutic benefits of gardening. 

About Us

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs live more independently. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

About the role

You’ll deliver our ambitions plans for the garden, help us manage our resources and think about how we can engage with the public and local organisations. You’ll bring our teaching and social enterprise activities together in new and interesting ways.

Main responsibilities:

• You’ll work closely with our Head of Training to oversee and guide our educational and therapeutic gardening activities
• You’ll put Share Nurseries on the map, helping it become the garden centre of choice for our local community
• You’ll seek out and develop new opportunities to collaborate with other horticultural and environmental organisations, developing projects outside the garden
• You’ll use your vision to help shape our future and be a part of our exciting plans for growth as we redevelop the site

Your passion for social and therapeutic horticulture is plain to see. You truly understand how gardening has the power to improve physical and mental health, how it can help everyone, regardless of disability, age, or anything else. 

Who we’re looking for

• You have excellent gardening knowledge and have worked in a community garden or similar setting before
• You have the drive and ambition to take our social enterprise to new heights, bringing fresh perspectives so we can keep providing first-class training to help people move towards employment
• You’re hands-on, driven to provide excellent customer service and care
• You’re a brilliant communicator and an inspiring leader, able to motivate others and help them reach their goals
• Most importantly, you understand people, you love working with diverse groups and you enjoy helping others thrive

For a full job description and person specification, please visit our website 

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

To apply please visit our website

You can also download and complete the application form below, and send it to us via email.

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please get in touch

Supporter Care and Database Manager

Full Time- 37.5 hours per week

Set in beautiful, landscaped gardens, Katharine House Hospice couldn’t keep making such a difference in our local community without experienced and dedicated staff and volunteers.

All staff benefit from:

• generous holiday entitlement of 27 days per year, plus bank holidays
• a contributory pension scheme
• opportunities for training and development
• free on-site parking.

Working together with the fundraising, marketing and retail teams, you will have excellent interpersonal skills with experience in managing a supporter/customer care function. You will ensure excellent supporter administration processes and procedures are in place to ensure timely donation handling and thanking, and the accurate management of lottery, gift aid and direct debit administration and reporting.

This role is also responsible for the management and care of the fundraising database and data reporting requirements by charity colleagues and will lead on ensuring high quality supporter care is provided to our voluntary income supporter audiences.

If you are a strong team worker with an ability to motivate others, please apply today.

How to Apply

Please go to our website to download the job description and equality and diversity form and apply with CV and supporting statement of no more than one side A4 outlining your motivations and suitability for the role, and how your experience meets the role requirements.

JOB RESPONSIBILITIES

• Play a proactive role as part of the fundraising management team. Contribute to the overall income generation strategy, to develop and deliver a coherent and compelling supporter care and database strategy. Deliver operational plans and budgets to ensure outstanding supporter care to supporters.
• Manage and motivate the supporter care and database team, identifying and resolving operational issues and taking responsibility for staff performance, setting priorities, and managing performance through the development of work plans and 1:1’s.
• Build an internal culture focused on supporter experience to increase the lifetime value and retention, delivering effective stewardship to aid in the acquisition, retention and development of Katharine House supporters.
• Work with the Supporter Care and Database Manager to ensure efficient supporter engagement procedures and processes, making effective use of the CRM database.
• Ensure the Supporter Care team are the first point of contact for our community, dealing with donations and all types of query.
• Ensure accurate and timely donation and gift aid processing, ensuring delivery of SLA’s.
• To develop and improve our supporter communications via process improvements and training
• Lead on lottery administration, ensuring weekly draws and gaming board administration are accurately completed, and processes for new and lapsed players are well managed.
• Working together with the Supporter Engagement Manager, ensure legacy estates are administered with timely correspondence to executors to receive legacy income.
• Ensure excellent data management and reporting, keeping the fundraising managers and SLT updated on supporter analytics, data reporting, new trends, processes and technologies.
• Working with the Senior Database Officer provide timely data selections for fundraising and marketing purposes.
• Working together with the Finance Department, produce income reports and ensure figures balance between the CRM database and financial systems.
• Working together with the Supporter and Community Engagement Managers and Retail Manager to promote and develop the Gift Aid scheme to maximise claims and ensure the hospice adheres to HMRC requirements

Team Working

• Support the fundraising team as an effective team member, contributing to development through collaboration and proactively participating in progress reviews, team meetings and team building.
• Promote and contribute to a co-operative working ethos with other KHH teams to maximise effective working throughout the charity and across the hospice.
• Participate in promoting and developing the work of KHH through effective marketing of the vision and ideals of the organisation to external audiences.

Other Responsibilities

• Safeguarding is everyone’s responsibility. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an employee, you are expected to follow the hospice’s Safeguarding Policies and report any concerns in accordance with those policies.
• Keep up to date with sector trends and feed this into team planning.
• Maintain confidentiality and data protection regarding all personal information and hospice activity.
• Grow knowledge and maintain awareness of sector trends, ensure best practice and adherence to relevant fundraising and marketing codes of practice and legislation, including GDPR.
• Undertake other tasks reasonably requested by your line manager, as appropriate.

Asset Management Surveyor

You will join our client as an Asset Management Surveyor. The purpose of this role is to assist with their asset management function within Estates Services.

Asset Management Surveyor Responsibilities:

You will support the Asset Manager on operational and community property asset use and optimisation, devolution of assets to bodies such as local Parish Councils, transfer of assets and community asset matters as well as repurposing and regeneration projects and support on procuring portfolio-wide Red Book valuations and Reinstatement Cost Assessments.

To lead and deliver on specific priority projects and business objectives within the asset management function and to act in a support capacity for priority projects in the wider service, where required.

In addition to the asset management aspects of the role (approx. 80%) the role holder will provide a general estates surveying function (approximately 20%), in conjunction with the other surveyors and officers within Estate Services; thus providing a flexible resource pool in order to respond to demands and provide high levels of customer service.

Asset Management Surveyor Requirements:

The post would suit an experienced RICS qualified surveyor with asset management experience within a local authority setting. The recruitment process will be looking for candidates to demonstrate a track record of proving effective expert support, advice and input to a range of cases. The successful candidate will have experience of financial management as well as procurement and contract management.

This post is subject to a Basic Disclosure Check.

Location: St Albans, Hertfordshire
Contract Type: Permanent
Hours: Full Time
Salary: £39,516 - £43,447 per year (plus car allowance), plus up to 18.5% employer pension contribution
Benefits: Our client offers a competitive package which also includes up to 29.5 days annual leave, pension scheme, reimbursement of professional fees, access to parking, training and development opportunities, flexible working options (including homeworking), leisure and travel discounts and a number of other benefits.

Closing date for applications: 1st November 2021
Interviews are scheduled for w/c: 8th November 2021

You may have experience of the following: Asset Manager, Social Housing, Asset Management Surveyor, RICS, CIOB, Asset Management, Building, Construction, Contract Management, Surveying, Asset Surveyor, Property Management, Housing Association, etc.

Ref: 103 822

We have a vacancy for a Team Administrator with specialism in Governance to join us on a full time permanent basis.

The role of Team Administrator – Governance is designed to provide professional and high-quality support to our nine key governance forums and trustee meetings.

The role includes organising meetings, issuing meeting invites and being the point of contact for queries from external stakeholders/partners. A large proportion of the job is taking and drafting minutes, reviewing  the drafts with the Chair of the respective governance meeting, distributing the minutes to governance meeting members / trustees and following up on key actions arising in readiness for the subsequent meeting.

Another important aspect of this specialism is to act as the point of contact for our key stakeholders and trustees including head teachers and governors of our Church schools and representative of our multi-academy trusts.

It should be noted that many of the meetings take place outside of normal office hours, so some flexibility will be required for evening or very occasional weekend meetings.

We welcome applications from all suitable candidates including those independent of the church, and for clarification, this role does not carry a Genuine Occupational Requirement to be a Christian or person of faith.

To the successful candidate, we offer a salary which is competitive within the charity sector, a very generous non-contributory pension scheme, and a modern open plan office environment with free onsite parking for when you are not working flexibly from home.

If you feel excited about being part of this team, have extensive administration experience (particularly in detailed and accurate minute taking), work with an efficient and organised style delivering a confidential and professional service, we would very much welcome an application from you.

The full role details including job description and person specification can be found in the attached application pack. There is also contact details for the line manager of the role, Mia Elliott, Office & Facilities Manager, who would be delighted to answer any questions you may have.

Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements.

The closing date for receipt of applications is Midnight on 31 October 2021 and the application should be sent by email - details of the address are in the pack and at the end of the application form.

We look forward to hearing from you!

You will lead the Community Champions project which builds on the strengths, skills and knowledge of local communities, by recruiting local people as volunteers to tackle inequalities, improve health and wellbeing and address local issues of concern.

You will recruit, coordinate and support local volunteers to undertake the following activities:

• Insight gathering: on health and wellbeing issues to help the council and partners understand deep-rooted attitudes, behaviours and perceptions. These activities will engage local residents in the project and highlight priority areas for action in each location.

• Signposting: raising awareness of health and wellbeing services and signposting where appropriate.

• Organise regular activities for local residents, based on broad health and wellbeing priorities identified by local residents. 

SHAK is a beneficiary led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation. 

Our Mission is to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence. 

Our Vision is of a place where everyone can live, learn and grow together. 

We are currently looking for a full-time Project Coordinator to oversee our projects in the London borough of Westminster. This role is based both ‘on the ground’ and with associated admin to be done from home or the office. Reading sessions with families are conducted on doorsteps instead of in families’ homes for the time being. 

For the first 6-12 months you will be on the ground running projects. As Doorstep Library expands, you will transition away from running the projects on a weekly basis to focus on setting up new ones. There will still be plenty of opportunity to be on the ground reading with families.

You will be truly passionate about the work that we do to support children and families and you will have outstanding interpersonal skills to build relationships with both our dedicated volunteers and the whole family. You will inspire a love of reading in the children we visit, and be a friendly face for their parents/carers, providing support and information where needed. Seeing so many excited faces when you turn up at the door makes this a very rewarding role!

Legacies make up over fifty percent of the Charity’s annual income so building long lasting relationships is crucial to the continuation of our great work in equine rescue and welfare. To help ensure long term sustainability for the charity and its equines, we are seeking a confident and organised Administrator to proactively support the busy legacy team with a varied and increasing caseload.

We would most like to hear from highly literate and numerate candidates with relevant qualifications and at least 3 years prior experience of legal or similar administration. As such candidates should be able to demonstrate exceptional communicational skills, high accuracy and attention to detail together with the ability to adapt to changing priorities in a professional environment.

This is a great time to join our growing charity and as such we are able to offer:

• A competitive salary of £10,800 - £12,000 per annum (based on 20 hours per week), dependent on and subject to annual review
• An attractive benefits package with plenty of extra holiday options including Birthday Leave as well as free access to various health and wellbeing benefits
• A permanent position, subject to completion of a probationary period with plenty of training and development opportunities
• A caring and inclusive community and healthy work/life balance working part time, approximately, 16-20 hours per week
• A calming and beautiful environment to work in with excellent on site facilities 
• A job to be proud of; working for one of the largest equine rescue and welfare charities in the UK

TO APPLY and for more information about the role, please visit bransbyhorses/jobs.

We are continuing to work with a small Exeter based charity, Balloons, who work hard to support children and young people (C&YP) affected by bereavement in the Exeter, Mid and East Devon areas.  The charity is now ready to appoint their second Chief Executive Officer on the retirement of the incumbent CEO Sara Bennett, to enable them to grow and develop their services further to continue to reach those C&YP who need them. We had hoped to attract candidates who could offer qualifications and experience in counselling/therapy but now realise we need to be throw our net a bit wider and are keen to hear from candidates who can offer leadership experience gained within an organisation that supports children and young people. 

We are looking for someone who can lead the charity into the future, using their expertise and knowledge to drive, innovate and enhance the business of Balloons. Applicants will have previous strategic management experience and be effective operationally. They may have some knowledge and experience of the delivery of psychological wellbeing services. Interested applicants should bear in mind the small size of the charity.

More specifically we are seeking:

• Degree level education and maybe a relevant qualification in clinical or therapeutic practice, as well as a business, management, or leadership qualification.
• Able to demonstrate successful leadership of a non-profit organisation.
• Innovation, vision, and strategic thinking skills.
• Exceptional people management skills.
• A track record in developing and delivering fundraising strategies.
• Financial acumen.
• Previous experience of working with a voluntary board of trustees.
• Previous experience of leading an organisation which uses volunteers.
• Knowledge and experience of psychological wellbeing and safeguarding processes when working with C&YP.
• A genuine interest in this area of work.

Key responsibilities will include:

• Work with the Board of Trustees to ensure that a long-term strategy is in place for financial and operational security, and that the charity is fully compliant with all relevant legislation.
• Develop income generation strategies to maintain and enhance the level of funding available to the charity.
• Have responsibility for day-to-day financial management of the charity.
• Work with the clinical management team to ensure that effective processes are in place so that the charity remains responsive to the needs of grieving C&YP
• Lead, manage and support the staff team to maximise their personal contributions.
• Maintain effective networks with all principal supporters and stakeholders.
• Seek opportunities to expand and promote the role of the charity.
• Oversee the use of digital technology.

This is a wonderful opportunity to join a well-respected charity delivering meaningful and valued services to C&YP, and to lead a small staff team to ensure they continue to grow and flourish both as part of the organisation and individually. 

If you would like to play a key role in the future of Balloons, please see the recruitment process in the attached Information Pack

We are a 'flexible working' employer with a passion for safeguarding. We welcome applications from candidates independent of the church, as this role does not carry a Genuine Occupational Requirement to be a Christian or person of faith.

A small but passionate team who believe that safeguarding is everyone’s responsibility and is at the heart of all that we do.  We are on a journey, taking all possible steps to ensure that our churches and worshipping communities are truly a place where all are safe and can flourish. 

The Diocesan Safeguarding team, play a key role in promoting a culture of safeguarding across the Diocese of Guildford through communications, management of incidents and cases, training and DBS activity. 

The primary purpose of the Safeguarding Caseworker role is to assist the safeguarding case work in parishes and safeguarding agreement reviews as directed by the Diocesan Safeguarding Advisor. Casework will often involve investigation and on occasions the interview of complainants and respondents. The role also includes providing advice and assistance to parishes on safeguarding issues, cases and incidents, ensuring that all advice is in line with the law, government guidance and the Church of England safeguarding policies and practice guidance. For this reason, we are particularly keen to meet with you if you are an omnicompetent applicant with broad experience including exposure to working with victims/ survivors and with those whose behaviours pose a risk.

The role is a busy and varied one, in which every day is different. It is for 21 - 28 hours per week (negotiable) with some out of hours support and will require travelling around the diocese to support parishes and their teams. We have a flexible working policy and can accommodate home working for a proportion of the week.

The salary is £33 – 35K per annum full time equivalent, and there is a very generous non-contributory pension scheme.

The full details including job description and person specification can be found in the application pack on our website, and for an informal discussion about this role, please do not hesitate to contact Jane Huttly, Safeguarding Manager whose details can be found in the application pack. 

Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements.

The closing date for receipt of applications is Midnight on 31 October 2021 for full details of where to pick up the application form and where to send it into, please follow the link to our website.

Company Secretary and Administrative Officer

Our Company Secretary and Administrative Officer will ensure the smooth and proper legal functioning and administration of the Crystal Palace Park Trust, making sure that necessary reporting is carried out, in particular to ensure proper compliance with Companies House and Charitable Commission requirements. The post will also  manage the Trust’s essential databases and policy documents and keep records and minutes of Trust meetings.

The successful candidate will report to our Chief Executive Officer (CEO) and will make sure the Trust’s governance and administration are managed legally, smoothly and efficiently. The Trust is a new start up charity and the role will require a willingness to engage at all levels and the enthusiasm to drive the business forward in a flexible manner.

If you are a graduate with excellent writing and communications skills, are well organised, tech savvy, numerate and want to be part of an exciting new charity, focused on benefiting the local community and an historic park, this is a brilliant opportunity to utilise your expertise and knowledge, and we are interested in hearing from you.

The deadline for applications is 5:00pm on 15 November 2021.

Full details of required experience, skills, and full remit of this role are in the Recruitment Pack PDF below. Please note covering letters and generic applications will not be reviewed.

Looking for the next step in your career progression and the opportunity to work for a dynamic charity that shapes young people's lives, boosts social mobility, and strengthens society?

Love setting up the right data sets and reports for audiences to support email campaigns and insightful analytics? 

Have a knack for learning new backend systems in CRMs and CMS to strengthen usage?

This role is ideal for anyone who has helped administer a Salesforce system or has spent significant time configuring databases (CRMs) to support a small team. We are looking for someone technically minded and well organised with familiarity in managing systems configuration and set-up --but also wants to take the next step in their career. Over time it's a great role for someone looking for scope to increasingly help shape strong data and systems practices with an organisation. 

About Us

Young Citizens is an education charity working in primary and secondary schools to help educate, inspire and motivate the active citizens of tomorrow. Since 1989 Young Citizens (formerly known as the Citizenship Foundation), has helped millions of young people understand society’s democratic structures, and the rights and responsibilities of its citizens by running a range of programmes and experiences for young people, with the help of thousands of volunteers. We have a newly appointed CEO and growing remit to work with national partners to influence how we support young people as thriving, empowered young citizens. By joining Young Citizens you will be joining a team that is friendly, collaborative, and driven in producing amazing impact for young people through high-quality work with our corporate, foundation, and schools partners.

The Role 

The role of the Data Systems Coordinator will be to oversee the administration, support, maintenance and development of our digital estate, so that it provides the information we need to design and deliver our programmes. You will provide reporting and database support, keep our digital services well-managed and use a range of tools including Salesforce to lead orchestration across marketing automation software and websites. This includes technical comfort, to either quickly learn or have the ability to set up workflows and integrations that meet our delivery cycle needs. Working across the organisation you will ensure our digital platforms are continually refined and improved to meet the needs of the organisation by understanding how systems support and intersect with their delivery work.

This will include responsibility for monitoring developments and transactions on the various e-commerce platforms, the CRM system (Salesforce), the accountancy software (Aqilla) and Marketing Automation (CommuniGator/Spotler) platform to ensure data is successfully managed to provide business benefits to the Charity.

About You

The ideal candidate will have relevant experience in system configuration and setup, so as to understand its constraints and opportunities. We offer inductions into our systems and extra Salesforce training is available, but being already systems savvy, with comfort working through the backend of our platforms and basic understanding of system protocols will be necessary to upskill quickly.

Excellent communications skills are essential. This will be a busy and demanding but also rewarding role where you will balance a number of items and day-to-day operational tasks.

*Please note for a more experienced administrator we would consider remote working.*

For more information on the essential experience and how to apply please download the Recruitment Pack to find out more.

How to Apply

• For full details please be sure to see the Recruitment Pack that includes details of what to include in your application. Please note applications not following our requested format will not be reviewed (CV and personal statement answering 3 questions outlined in the recruitment pack).
   
• Closing date for applications: 11 PM Sunday 31st October 2021 - please note applications will be reviewed on a rolling basis, please do not wait to apply.
   
• All candidates must have the existing right to work in the UK.

If you would like to informally discuss this opportunity or have any issues with your application please contact our Recruitment email address as listed in the Recruitment Pack.

If you have not heard from us within 7 working days after the closing date, it means your application was not shortlisted on this occasion. We apologise in advance due to the volume of applications we cannot provide individual feedback on unsuccessful applications.

Please note that Young Citizens is committed to safeguarding and promoting the welfare of the children and young people that we work with and we expect all staff and volunteers to share this commitment. A background or DBS check may be required for any eventual appointment.