Business Analyst Jobs

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We would love to hear from you if you are an experienced and detail driven Business Analyst looking to join our project team on fixed-term basis to support our Dynamics 365 Project Manager to deliver our Migration Project.

In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

The Reporting Analyst will work closely with internal stakeholders & senior management to understand their requirements and assist them in getting the most out of Power BI so that they can measure the impact of their activities and drive organisational strategy. The role will allow the postholder to create bespoke data sets, advise internal stakeholders on structuring reports effectively, and ensure data accuracy and compliance. They will also drive best practise around Power BI, facilitate easy access to reports, train & empower stakeholders in the use Power BI, and collaborates with the Data Hub team to optimise data flow into the Power BI ecosystem.

Data Analyst

Fundraising department

Education based nonprofit

Temporary, 3 months +

£21.00 - £23.62 PAYE, plus holiday pay

Hybrid, 2 days in London office, 3 days remote

Interviews 16th December

Start in early January

The Data Reporting Analyst is to work within the Data Team, taking data from multiple sources and turning them into digestible reports, dashboards and analysis. Your role will be focused on transforming source data, building reports and dashboards within Power BI and Microsoft Dynamics in line with requirements of your colleagues, ensuring you are able to communicate all data and insights in a clear and digestible ways to a range of stakeholders. You will deliver insight to the performance of fundraising and engagement, providing teams with the information they need to continuously improve their work and targets. This is a collaborative job role, where you will work with other teams, and with partner organisations, on new fundraising projects and initiatives to ensure their future reporting requirements can be met.

Key skills required:

• Knowledge of data insight, analysis and reporting techniques
• Significant experience of working with a fundraising CRM in a technical, database management or report writing capacity
• Experience of building reports and dashboards using Power BI or other data visualisation tools
• Experience of managing conflicting deadlines and multiple priorities
• Experience of writing queries in SQL would be a distinct advantage, as would knowledge of Power Query
• Experience of working with Microsoft Dynamics, including the building of dashboards
• Experience of manipulating and/ or importing large or complex datasets

If you have Power BI and Microsoft Dynamics experience, in a nonprofit then I would love to hear from you. Please send your CV across without delay.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you a fully qualified or part-qualified accountant with excellent analytical skills, impeccable attention to detail and a high level of numeracy and intermediate Excel skills?  Looking for an exciting and highly rewarding new opportunity? If so, join Shelter as our Finance Analyst and you could soon be providing quality support to our high-performing Financial Planning and Analysis Team.

About the role

Key responsibilities and outcomes of the role are: 

• Improved financial insight and analysis provided to organisational budget holders within the HSBC project, which enables effective financial decision making and management of business performance by budget holders.

• Through training, education and ad hoc support, HSBC project budget holders are empowered to engage effectively with financial planning (e.g. budgeting and forecasting). 

• Supporting effective review of amendments and changes to the HSBC project. Ensuring that management receive accurate reliable and timely information to enable decision making related to restricted funded projects.

About you

You will be qualified (or part qualified) in accountancy. Alongside great analytical skills and strong skills in numeracy and Excel, we'll need you to be able to vary your communication style to suit non-finance stakeholders when reporting on your work. Previous experience of working with an accounting software (e.g. Unit 4) is desirable, but not required. 

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our Finance Department works as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone. This role sits within the Financial Planning and Analysis team. We support the charity through financial reporting, analysis, and expert advice, and enable collaboration to support managers and leadership in making effective business decisions.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Reporting and Insight Analyst

PRS00409

£45,700 - £55,240 per annum

London campuses

Full time - Fixed term (12 months)

About the role

If you are a database reporting expert and can deliver reports, mailing files and insight to a range of stakeholders, the Reporting and Insight Analyst role may be for you. Advancement seeks an enthusiastic and proactive collaborator to report on and analyse Imperial’s alumni, prospect and donor data. You will work extensively on our Alumni and Fundraising database, with responsibility for maintaining and developing our Power BI data models, as well as delivering reports, mailing files and other data solutions that are essential to the activities of our division.

What you would be doing

You will be supporting teams across our division with their data needs. This will include designing segmentation plans for communications, delivering mailing files and event guestlists, all of which are vital to the daily activities of our fundraising, alumni relations and events teams. Using your excellent database knowledge and technical skills, particularly with Excel, manipulating these large datasets will be second nature to you, and your solid understanding of data protection means we stay GDPR compliant throughout the process. 

You will also be responsible for maintaining and developing all database reports which are run primarily in Power BI. Your duties will include developing and updating our data models, maintaining existing reports, delivering training sessions as well as leading projects to create and roll out new reports. 

In Advancement we need to draw on a lot of insight into our alumni and supporters to plan our activity and more effectively and efficiently serve our community. You will be called upon to perform a wide range of insight projects to ensure we are using data to drive everything we do. 

With a diverse range or regular and ad hoc tasks often competing for your attention, you will need to keep a good track of your own workload to ensure it is all delivered to a high standard and on time, keeping your line manager and other stakeholders updated as you do. 

What we are looking for

· A thorough understanding of complex relational databases such as Raiser’s Edge 

· A clear communicator who can understand requirements from a range of teams and translate them into deliverable reports and data solutions.  

· A proactive and open approach to problem solving and continuous improvement 

· Excellent attention to detail 

What we can offer you

· The opportunity to contribute to the transformative CRM implementation project to replace Raiser’s Edge and to play a key role in embedding the new system 

· The opportunity to participate in the next phase of alumni relations and philanthropy at Imperial, as we embark on a comprehensive campaign 

· The opportunity to continue your career at a world-leading institution 

· Sector-leading salary and remuneration package (including 39 days off a year) 

Further information

This is a full-time, fixed term role. It is currently based at the South Kensington campus but could be expected to move to the White City campus in mid-2025. Hybrid working will be considered for this role; see Imperial’s Work Location Framework for further information.

Closing date: 15th December 2024

Salary: £30,000 - £35,000
Contract: Full-time, permanent 
Location: West London office – 2 day pw
Closing date: 9th January 2025
Benefits: 26 days annual leave plus bank holidays, cycle to work scheme, healthcare cash plan.

We have a great opportunity for a Data and Impact Analyst to join a dynamic charity supporting those facing food poverty. Joining the charity at an exciting time, the Data and Impact analyst role will support the build, launch and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.

As part of this interesting role, you will use the database systems to provide financial analysis and produce reports to support other departments with their data needs.

To be successful as the Data & Impact Analyst you will need:
•  Highly Proficient in IT software/digital technologies such as Power BI
•  Excellent data reporting and analytics skills and ability to perform financial analysis tasks 
•  Ability to identify trends and patterns in data sets 

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Financial Planning & Analysis Systems Manager (Permanent)

Location: North West Based (Hybrid) Will consider remote based from UK.

Starting salary for this position is £40,416 per annum (plus contributory pension)

 

 

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

 

About the role:

 

The Financial Planning & Analysis (FP&A) Systems Manager will support the Head of FP&A to ensure Finance has fit for purpose global finance systems that strengthen business partnering, minimise manual input and the risk for errors and optimise overall output of financial data. This role will be responsible for managing the delivery of new initiatives and systems, engaging in all aspects of the process from design to roll-out.

This role will also support the Head of FP&A with all elements of financial planning & analysis, including review and challenge of business plans, analysis of variances, maintenance of financial reporting templates and KPIs, and production of financial reports to monitor and assess organisational financial health.

About you:

We are looking for:

· Proven experience in supporting the development of integrated financial forecasting systems

· Proven experience in reviewing processes and procedures, proposing improvements and engaging with stakeholders

· Financial management and management accounting experience in a data-driven, commercial or NGO environment

You will demonstrate strong interpersonal skills and ability to establish effective working relationships at all levels externally and internally. You will have exceptional analytical skills, including interpreting complex financial data and communicate findings clearly to both finance and non-finance personnel. You will be skilled in proactive problem-solving, and have an innovative and solution-oriented approach.

 

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 19th December 2024. 

Please note that applications will be reviewed on a rolling basis and interviews may take place before the closing date. Early applications are therefore encouraged.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. 

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.

The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.

The Role:

Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function). 

This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding.  It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems. 

The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.

Contract: Permanent, Part Time.

Working Hours: Hours 22.5 a week.  Office Based.  Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.

Location: Bessemer Park, Herne Hill, London. SE24 0HG

Salary: Up to £60,000 per annum Pro Rata, DOE.

Key Responsibilities Include:

Commercial & Business Development:

· Own our commercial relationships with the Ministry of Justice and other major customers.

· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers,              and Private Sector companies working in our field.

· Collaborate with our bid and business development team and with our marketing team on fundraising. 

· Take the lead on major new grant funding applications.

· Review and develop operational processes to improve performance and maximise growth working closely with the                Head of Finance, Director of Operations and MD Clink Events.

· Work together with relevant internal departments to develop accurate and consistent bids.

· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.

Business Management:

· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.

· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.

· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).

· Oversee all business accounts and contracts.

· Implement systems and processes to ensure all contracts are managed and renewed including competitive re-                      tendering as appropriate.

· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.

Experience & Background Required:

We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.

It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.

You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.

Personal Attributes:

· Highly financially and IT literate.

· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.

· Excellent organisational skills to balance and prioritise their workload and meet deadlines.

· Knowledge of project management and risk management.

· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all                Board & Management Accounting and a Data Analyst who leads performance reporting).

· Knowledge of relevant legislation & regulations and industry insights/trends.

· Strong strategic and negotiation skills to make sound commercial decisions.

· A compelling and engaging communicator, who is professional and able to influence and present well internally and             externally.

· Shows genuine empathy and belief in the values and objectives of The Clink Charity.

Preferred but not essential

Project Management Qualification (Prince 2 or similar)

CIPS (Chartered Institute of Procurement & Supply)

Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders

To apply, please follow the link and upload your CV.

Senior Finance Manager (Fields In Trust)

Location: West London/Hybrid
Job Type: Full time (potential for reduced hours)
Contract Type: Permanent
Salary: £55,000 per annum

An excellent hands-on business partnering opportunity to make your mark in shaping our strategy, advising our Trustee Board and, drive business disciplines and efficiencies

About Us

Fields in Trust is the charity that protects the future of our parks, playgrounds, sports fields and green spaces.

This includes lobbying policymakers and helping to provide legal protection so that these spaces cannot be sold. It involves working side-by-side with landowners to create solutions to enhance spaces for the benefit of local people and the environment and crucially, providing ongoing stewardship for the 3,000 spaces protected in perpetuity over the last 100 years.

We are a small team of experts with a massive reach across the country and our impact is truly long-term.
It is a critical time for the charity as it focuses on the transformation needed to deliver its new strategy and refreshed mission to raise awareness of the value of green spaces, champion the best ways to protect them for the future and drive systemic change.

Aligned with this new chapter is the celebration of the charity’s centenary in 2025 and the opportunity to maximise the potential of this significant year.

The role

We are a small, focused charity where you will provide financial advice and insight to the Chief Executive, Senior Management Team and Trustees, and where you will be at the heart of our financial and strategic decision-making as we move into the next phase of our strategic plans.

Essentially, you will be the Finance function, able to call on external support where needed, but tasked with building on the new systems (Xero) and automation to drive simplification and improved process effectiveness across finance and the charity’s business disciplines and operations.

Responsibilities will range from the hands on/practical to the strategic; they will span all aspects of financial control, recording and reporting including some data entry/monitoring to developing robust financial plans, appraisals, reports and forecasts. You will be an active member of the management team contributing to all aspects of business management helping to embed a culture of business discipline and efficiencies.

Person Specification

• Professionally qualified (ACCA/CIMA) or, qualified by experience, with an in depth understanding of business/financial management and reporting in a not for profit setting.
• Knowledge of the financial requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies.
• Solid experience with core finance operations; procure to pay, sales to collections, payroll, treasury, cash flow management, VAT and statutory reporting.
• Experienced in preparing financial plans and budgets against which performance can be assessed and in supporting business development and growth with costed and financially sustainable modelling
• Self-starter, able to work under own initiative and organise own time to manage multiple priorities and meet deadlines.
• Flexible, able to operate independently while collaborating effectively with colleagues to support and influence non-financial colleagues them with practical financial insights and guidance.
• Highly numerate with advanced Excel skills. Experience with Xero (or similar cloud-based system) an advantage
• Strong problem-solving and communication skills
• Commitment to maintaining confidentiality and integrity in financial matters.

Diversity and inclusion

Fields in Trust is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people and communities we support. It is important that the Fields in Trust are representative of these communities, and we warmly welcome applications from all suitably qualified candidates.

How to apply

Eastside People is supporting Fields in Trust in the recruitment of this roles.

Please apply by submitting your CV and a cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following (max 2 pages):

• Why are you interested in the Senior Finance Manager role, and why Fields In Trust?
• How can you contribute to Fields in Trust in this role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
• How will you go about marrying the strategic elements of this role with the day to day requirements?

The closing date for applications is Thursday December 19 2024. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Fields in Trust on January 7th or January 9th 2025.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are the only charity in the UK working to protect parks and green spaces for good. Because once lost, they're lost forever. Together, we work to harness the power of parks and green spaces for a happier, healthier, and greener future for everyone.

You may have experience in the following: Financial Controller, Finance Manager, Senior Financial Analyst, Charity Finance Manager, Head of Finance, Non-Profit Finance Manager, Accounting Manager, Business Partnering Manager, Treasury Manager, Finance Operations Manager, Strategic Finance Partner, Financial Planning and Analysis Manager, etc.

REF-218 461

I have a fantastic opportunity for a Senior Designer who is available to start a 12 month FTC in January 2025. You will join a community led, health and social care charity in North West London. This is a key role in the charity’s fast paced Marketing and Communications team.

The Senior Designer will report into the Design Studio Manager, whilst also working very closely to support the Head of Communications and PR and the Digital Marketing Manager along with other colleagues in the team. You will be delivering against print and digital briefs from a wide range of stakeholders across the organisation, which will range from campaign and collateral briefs to design assets needed to promote and support events. This role would suit someone who is experienced and passionate about both design in print and digital.

Essential skills and experience for this role include:

• Working experience of QuarkXPress, in- design Adobe Photoshop and Illustrator (Essential)
• HNC/HND or BA in graphic design or similar
• Established experience in print and digital design
• Some experience in digital marketing or content production for social media
• Experience of creating films and animation films
• Experience of creating digital marketing e-shots

If this sounds like you- please get in touch!

• Location- Barnet, North West London. 2 days in the office, 3 days from home.
• Salary £36,500- £40,500 (experience dependent).
• Great range of benefits, such as Free fresh lunches in the office, and 2pm Friday finish 6 months of the year.
• 12 month Fixed term contract, to start in January.
• Full-time hours.

Closing date- ROLLING. Please apply now to avoid disappointment. The charity is hoping to interview w/c 16^th December.

Applications will be reviewed on a rolling basis, so please get in touch today for more information on this great opportunity!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary up to £43,316 depending on experience

37.5 hours per week

Location: Stevenage Office with Hybrid working, Carers in Essex and Peterborough

We have a fantastic opportunity to join our team and a growing fostering service in the Eastern Region where you will be able to contribute to achieving positive results for young people.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the Role

As a Supervising Social Worker, you will contribute to the growth and development of St Christopher’s fostering services by playing a key role in the recruitment, training and assessment of foster carers and by building positive relationships with referring authorities and other professionals.

Applicants should have:

• CQSW, DipSW, BA Social Work or equivalent professional qualification, and registration with the Health and Care Professions Care Council (HCPC).
• Experience of working in fostering or adoption.
• Knowledge of relevant child care legislation.
• Ability to manage your caseload effectively and to plan and priorities work to meet deadlines.
• Excellent communication, motivation and team work skills.
• Ability to travel independently to all areas required by job responsibilities.
• Passion for building brighter futures for vulnerable young people and delivering the highest quality services possible.

What you should expect from us

• Salary up to £43,316 depending on experience.
• Competitive pay and reward structure offering salary progression based on performance.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

Closing date: 19th December 2024

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the closing date.

Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. 

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project delivers these three services. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups. 

About the role

In this exciting new role as Impact and Involvement Manager (Healthwatch) for The Advocacy Project you will  play a central role in shaping the strategic and operational management of our Healthwatch services and in turn the wider organisation. . This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality. 

You will also work across The Advocacy Project , alongside our teams and wider partners, to support effective data capture, outcome tracking, evaluation and impact reporting. This role will play a key role in reinforcing The Advocacy Project's commitment to service improvement and stakeholder engagement. You’ll have an opportunity to develop the role in line with our ambitious vision, making sure all residents and users ’ views, including the most marginalised, are at the heart of developing both our and health and care services.

Key outcomes

 Engaging and working with local diverse voluntary and community groups

 Working with local health and social care services (adults and children)

 Engaging with local residents from all backgrounds, including seldom-heard groups

 Implementing and championing an effective outcome and impact  measurement framework. 

We’re embedding user engagement and community development at the heart of all our work, empowering user voices and improving access to health services, with a particular focus on the most disadvantaged and hardest to reach groups.

Key responsibilities

 Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.

 Provide strategic management for effective, inclusive and high quality local Healthwatch.

 Line management of HW managers in each borough. 

 Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment.

 Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.

 Facilitate the ability of The Advocacy Project to improve health and social care underpinned by robust intelligence gathering arrangements. Stay abreast of opportunities for The Advocacy Project to influence health and social care strategy or delivery, and ensure that we have the data and knowledge to do this effectively. 

 Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.

 Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.

 Develop effective partnerships with key staff in health and social care services.

 Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners. Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance. Ensure that project plans and intended outcomes are clearly communicated to key stakeholders. 

 Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Health watch service is achieving outcomes and impact, and meeting key performance indicators. 

 Share best practice across all Advocacy Project workstreams supporting local managers to deliver effective data capture, outcome tracking, evaluation and impact reporting, reinforcing The Advocacy Project's commitment to service improvement and stakeholder engagement.

 Ensure that lived experience and service user involvement is embedded in all evaluation.

 Provide reports to key stakeholders, including The Advocacy Project Trustees,  commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact. 

 Develop effective partnerships with key staff in health and social care services.

 Identify funding opportunities and work with The Head of Business Development to support funding bids. 

 Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects. 

 Work with the Communications leads to ensure that the impact and outcomes of our services are clearly communicated with all stakeholders, including professional partners and members of the public

 Work with key staff to ensure timely, accurate and high-quality reports and presentations to commissioners and stakeholders. 

 Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

 support the leadership team in shifting the culture to be focused on impact, equipping colleagues with the tools and knowledge to understand and communicate our impact effectively and consistently.

General responsibilities 

 Participate in team meetings, training and organisational development.

 Contribute to monitoring reports.

 Keep to our policies, including health & safety, safeguarding and risk regulations.

 Work to our mission, vision, and values.

 Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

 Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch. 

 Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.

 Through understanding of and experience of implementing outcome and impact measurement tools.

 A working knowledge and understanding of different evaluation approaches

 Extensive experience of working with diverse communities and tackling discrimination and inequality.

 Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.

 Management experience including managing, developing and motivating a staff team.

 Experience of contract management and compliance.

 Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.

 Excellent organisational  skills; ability to work on own initiative and plan and prioritise own workload.

 Experience of managing a budget.

 Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.

 Willingness to attend further training as appropriate and to adopt new procedures.

 Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

 Evidence of ongoing personal development and training related to the role.

 Understanding of the public health challenges in, Westminster, RBKC and Brent.

 Experience of working with senior managers in public sector bodies.

 Experience of developing a new service.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer. 

 

About Woman’s Trust

Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.

About the role

This is a newly created position at Woman’s Trust, reflecting the critical need for impactful insights and evaluation of our services. The Data Insights Manager will lead, motivate, and develop an efficient and dynamic insights team and will strategically work with the Service Delivery team to turn the data collected by Woman’s Trust into actionable insights, so that we can better support the women accessing our services.

This role will be responsible for the smooth running and development of reporting and analysis tools across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision making.

To ensure that Woman’s Trust is feeding data learnings into our organisational development and service reviews, the Data Insight Manager will ensure the team are asking the right questions, pick out trends in the data with distinct themes, challenge our staff to collect and report accurate data and help to evolve our data practices. The Data Insight Manager will create ways in which Woman’s Trust can utilise its data to improve and expand our services as well as undertaking relevant ad hoc research projects, both internal and external, to ensure Woman’s Trust is seen as a leader in its field in producing sector relevant reports, presentations and papers.

The Data Insight Manager will take ownership of concisely communicating insights from our data and research to both internal and external stakeholders in innovative and engaging ways. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (4 days).

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

Benefits 

• Flexible working
• 25 days' holiday (up to 5 days' maximum accrued after 5 year of service)
• Cycle to work scheme
• 3% pension contribution
• Employee Assistance Program (EAP)

The application pack including the job description and person specification can be downloaded below or from our website. 

To apply, please send your CV and a personal statement. 

In your email, please provide us with the details of two referees. We require their name, contact information (including email), and relationship to you. One of these should be from a current or previous employer. Referees will not be contacted until an offer of employment is made.

Closing date: 23:59 on 7th January 2025, however applications will be processed on a regular basis and successful candidates will be invited to an interview. 

Interviews will be held w/c 13th January 2025.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies.