Business Area Manager Jobs in City Of London, England

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Coordinators are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals.

In addition to creating mentoring relationships, as a Mentoring Coordinator you will support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

Mentoring Coordinators will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions.

Person specification

We are looking for someone who:

* Has a passion for our cause.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the UK face today.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

We have aligned our Technology Services team with our Business Intelligence and Digital Channel teams. The post holder will have a key role in leading our technical and digital strategies, overseeing technical operations, maintaining a suitable and efficient infrastructure and overseeing technical operations for our corporate and retail areas.

Permanent, 35 hours per week

Location: Here East or Leeds office with flexibility to work from the office and from home. 

The role 

he post holder will be responsible for overseeing our technology systems, ensuring that they align with business objectives, meet digital, cyber standards, and help drive innovation and productivity in our digital landscape.

As the Head of Digital and Technical Operations you will:

• Lead our digital transformation agenda, ensuring the delivery of an innovative and accessible digital infrastructure. 
• Lead a multi-disciplinary team with empathy and be committed to helping others to achieve their best. 
• Is trustworthy and committed to building the team. 
• Encourages and role model a fail fast, learn fast culture 
• Reaches across teams and organisations to build connections to support our work and develop our digital capabilities. 
• Works tirelessly to remove obstacles that get in the way of co-production and celebrates every win no matter how small or large 

About you

To be successful in this role we are looking for someone who has: 

• Proven ability to develop and deliver complex digital, data and technology projects and programmes. 
• Experience in managing high-performing technical teams in a corporate and operational environment. 
• Experience in managing an IT service desk function
• Excellent communication skills with people and teams at all levels 
• Work with and manage multiple suppliers, ensuring that the organisation is getting the best value and developing strong positive partnerships. 
• Manage IT budgets and work closely with teams to ensure progress on projects is maintained appropriately.
• Be able to identify and plan what the future needs are for the organisation from a digital and technical perspective.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Rethink Mental Illness is seeking a part-time Head of Strategic Partnerships and Alliances, to deliver strong collaborative operational leadership to the evolving VCFSE alliance programme in the London borough of Tower Hamlets.

Background

In 2019 NHS England set out a bold and radical redesign of community mental health services through the publication of the community mental health framework for adults and older adults. In response, Rethink Mental Illness published Communities that Care: a blueprint for supporting people severely affected by mental illness in their communities.

We believe that to really transform previously broken and fragmented systems of mental health support, communities and organisations must come together in the spirit of collaboration.

This cannot be delivered by any one organisation on their own. Supporting local systems to work more effectively together through partnerships and alliances is a key component of our five-year strategy.

The work of our Strategic Partnerships & Alliances Division is critical in achieving this objective.  The division includes the local teams providing alliance leadership, participation, delivery and infrastructure support. We bring together expertise from across the charity - on co-production, community engagement, alliance building, infrastructure and corporate resources.

This specialist support interfaces with place-based partnership and alliance teams who are working with local VCFSE groups, charities, community organisations, citizens, NHS and social care, in places around England to transform community mental health services and build communities that care around people affected by mental illness.

Tower Hamlets VCFSE Alliance - the journey so far…..

For the past three years the development of a mental health VCFSE alliance in Tower Hamlets has been enabled by a grant Rethink Mental Illness received from the Charities Aid Foundation (CAF).

This grant enabled Rethink to focus on supporting alliance development in four places in England, including Tower Hamlets.  The Alliance has now secured funding from East London NHS Foundation Trust to further develop the alliance structure and infrastructure, to enable the alliance to thrive and to move into the next phase of development and delivery, with a focus on:

1. Further alliance building
2. Partnership working
3. Co-production
4. Community leadership
5. Sustainable funding
6. Addressing inequalities
7. Workforce sustainability

About the role:

As Head of Strategic Partnerships and Alliances you will work with leaders across the partner organisations of the Tower Hamlets Mental Health Alliance to enable the realisation of the Alliance’s objectives across all these areas.

You will provide a facilitation and coordination function to the alliance, including elements of quality assurance & compliance, commissioner interface and relationships, reporting and due diligence. You will maintain and develop purposeful and managed partner relationships across all existing Alliance members and nurture growth and inclusion of other VCSE organisations across Tower Hamlets.

You will work with the following people and teams:

· Tower Hamlets Partnership Board

· Tower Hamlets VCSE Mental Health Alliance

· NHS Northeast London ICB

· East London NHS Foundation Trust

· Tower Hamlets Council

· Alliance co-production lead (employed by alliance partner organisation)

· Rethink Head of coproduction

· Experts by Experience

· Rethink Strategic Partnerships and Alliances division

· Rethink Place Based Delivery division

· Rethink central alliance support team

· Other associated Rethink departments as required

For full details about the role, please refer to the Job Description in the documents section below.

About you:

You will have a strong experience and background in contract management, project mobilisation across complex workstreams and compliance.  With proven experience in managing and maintaining strong working partner relationships in a complex and nuanced VCFSE environment is essential, including:

• Understanding of the ambitions of the NHS community mental health frameworw
• Knowledge and understanding of Tower Hamlets Mental Health sector and VCFSE sector
• A commitment to listen and to build relationships across difference
• A strong understanding and commitment to anti-racism and exploring anti-racism practice
• Ability to lead and manage teams
• Ability to oversee and manage complex budgets across multiple organisations
• Ability to deal with stressful situations in a calm manner
• Strong systems and process-based approach to drive quality assurance and performance measures
• An eye for detail and an ability to interpret and present business intelligence/data at an elevated level, in a wide variety of reporting formats
• Understanding and experience of working with people who use mental health services and delivering strong coproduced communications work. 
• Working knowledge of coproduction and coproduction practice

Working arrangements:

This is a part-time role for 23 hours per week (worked between 09:00 and 17:00 Monday to Friday).  The post holder will work flexibly as required by the needs of the alliance projects. 

The base salary is £45,284 (pro rata) – actual salary for 23 hours is £29,758.06 per annum.

For post holders living or based in Greater London, £3,000 (pro rata) per annum London Allowance applies.  Actual amount for 23 hours per week is £1,971.43 per annum.

The role is home-based with access to our Head office hub in Vauxhall for the purpose of internal meetings, collaboration, or occasional hot desking.

The post holder will frequently attend meetings within the borough of Tower Hamlets.

Selection process and timescales

Closing date for applications is Midday on 10 June 2024 (We reserve the right to close earlier, if sufficient suitable responses are received)

Competency based interviews will be held on 17 and 18 June 2024. These will be held via video call on Microsoft Teams.

The selection process will include delivering a short presentation. For those invited to interview, a presentation brief will be provided in advance.

• Are you an experienced corporate fundraiser with an interest in working within a mission driven organisation transforming lives through STEM education?
• Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?

STEM Learning is looking for an experienced Head of Fundraising to drive new donor engagement and secure sustainable, multi-year funding.

If you are seeking a dynamic and engaging role which offers you the chance to play a pivotal role within a highly purpose driven business, then this could be the job for you.

 About Us

At STEM Learning, we believe that every young person deserves access to quality STEM education, regardless of their background. Our vision? To empower students with the skills and knowledge they need to thrive. Here’s how we do it:

• Professional Development: We provide subject-specific training for teachers and educators in Science and Computer Science.
• Resources: Our quality-assured materials enhance teaching and learning.
• Destination STEM: A world of student-facing experiences awaits!
• STEM Ambassadors: Imagine 30,000 volunteers from 7,500 employers inspiring the next generation. That’s us!

The Role

You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships. With experience of applying to corporates, trusts, and foundations to secure 6+ figure donations over multiple years, you will be comfortable developing a strong pipeline of new business to meet income targets. This role will identify and cultivate new business and relationships to advance the mission and goals of STEM Learning. 

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

 To be successful as Head of Fundraising:

• You will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of STEM Learning.
• Adaptable and agile, you may already have an existing range of investor contacts and will be required to develop external relationships with institutional investors and High Net Worth individuals.
• Confident and communicative, you possess exceptional interpersonal and presentation skills – feeling at ease in presenting to a range of audiences made up of C-level executives, decision makers and High Net Worth Individuals. You must be comfortable ‘making the ask’.
• You will have strong networking skills at events and conferences - gaining insights into market trends and opportunities, helping you to develop a full understanding of the investment landscape and constantly seek out ways to grow our business.
• You will be able manage multiple priorities and influence others and demonstrate your knowledge of the business and its strategic priorities to achieve our goals.
• You will be comfortable delivering at pace with the ability to manage your work in a fast-moving environment whilst prioritising your tasks effectively to maintain momentum.

Our Benefits

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric car scheme, health cash back plans; free eye tests; discounted vouchers and much more

 Next Steps

Closing date for applications: 09:00, Monday 10 June 2024

 To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Location - Home-based with some travel to office based in Birmingham and across the UK.

Are you passionate about improving the lives of those experiencing homelessness and social exclusion? Join homelessness charity Emmaus UK as our new Director of Partnerships and Federation Development.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the Role

As a critical member of the strategic leadership team (SLT) for Emmaus UK, the Director of Partnerships and Federation Development will take lead responsibility for ensuring the provision of high-quality support, advice, capacity building and grant-making for federation members in the UK.

The postholder will play a key role in the development of national strategic partnerships and will collaborate with federation members to ensure that federation strategic priorities are delivered and that our colleagues across the federation are able to do their very best work supporting people to overcome homelessness and poverty.

The role will also ensure effective programme and project management of directorate projects and work to embed cross-directorate working and co-operation.

If you are interested in the role, please submit a completed Application Form and the Equality & Diversity Form using the Application Pack for guidance.

Emmaus UK is a secular organisation, committed to equality and inclusion and welcomes applicants from all backgrounds.

The deadline for applications is 9am on Monday 17th June 2024. Please email application to us. (email address is in the application pack) 

Those shortlisted will be invited to an interview conducted via Microsoft Teams, on Tuesday 2nd July and Wednesday 3rd July 2024.

If you would like to arrange an informal discussion about the role, please email us. 

An Emmaus UK organogram is available on request.

A fantastic opportunity has arisen for a full time, permanent Multimedia Content Producer to join the Marketing Communications team at SSAFA, the Armed Forces charity. This role will support the Senior Creative Lead & Design Manager and Head of Marketing & Brand to create, commission and produce a wide variety of creative marketing materials, focusing on photography and video assets. 

You will work across all areas of SSAFA, so your creative talents will help raise awareness of crucial services, recruit volunteers, support fundraising initiatives and promote understanding of SSAFA’s work, this will allow you the ability to flex your content production skills to different audience types and a wide range of outputs. You will work from creative concept to asset completion and be able to lead on the development of our video strategy and planning. This is a new role within the organisation so you will have the exciting opportunity to shape the future direction of multimedia content, in particular focusing on video content strategy. 

You will have access to the full Adobe Creative Cloud suite of software, and actively encouraged to develop your skills and proficiency in areas you may not have experienced, some skill in using other Adobe products such as InDesign is desirable, but not essential. 

We are looking for someone with an exceptional eye for detail, bags of initiative, creativity and innovation. This role will offer plenty of variety - no two days will be the same - but you will need to juggle different creative projects, be able to prioritise, communicate effectively and work collaboratively. 

About the team 

You will be joining a well-established team of marcomms professionals, ranging from Designers to Case Study Managers. You will have plenty of opportunity to interact with photo/video freelancers as well as other internal departments, such as Fundraising or members of the volunteer network. 

About you 

To hit the ground running and carry out this role successfully you will have:

• A portfolio of video or photographic projects demonstrating; creative concept development, collaboration others/colleagues to produce creative assets. 
• Demonstratable experience of planning and managing a pipeline of photo, video or audio assets, and working collaboratively and effectively to achieve engaging content that supports SSAFA achieving its KPIs.
• Demonstrable experience of organising a photo/video shoot, including briefing photographers, videographers or others. 
• Demonstrable experience of creating compelling multimedia content that drives an emotional connection with the audience. You may have undertaken parts of this process such as crafting a storyboard and briefing the delivery, or you may have taken video footage to edit varying assets. 
• Experience working with a marketing or communications team to support the creation and delivery of digital assets for active TikTok, Instagram, Facebook, LinkedIn and Twitter social media accounts, including knowledge of different digital and social media advertising format would be advantageous. 
• Excellent skills in Premiere Pro (or similar) 
• Some skill in other creative tools such as Adobe InDesign, Illustrator and Photoshop. would be advantageous.
• Effective time management skills with the ability to prioritise and work to tight deadlines as needed. 
• Experience of working in a commercial, public or not-for-profit organisation would be beneficial. 

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 23 June 2024.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews:  W/C 01 July 2024

Knowledge Management and Learning Senior Advisor

Contract type: Permanent, Full time

Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Ethiopia, Kenya, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia

For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £48,314 - £50,729 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.

About WaterAid:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD).

IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.

About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications.

The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:

Co-lead Programme Learning and knowledge management (approximately 50% of time)

• Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
• Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
• Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
• Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).

Develop and promote effective Information Management (approximately 20%)

• Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
• Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
• Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.

Lead the development of programme guidance and standards (approximately 10%)

• Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
• Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.

Support Programme Capacity Development (approximately 5% of time)

• Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
• Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.

Support fundraising, external engagement, and communications (approximately 5% of time)

• Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.

Contribute to team processes (approximately 10% of time)

• Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
• Support PSK annual planning, budgeting, and reporting processes

About You:

• Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
• Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
• Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
• Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
• Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
• Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
• Experience of developing and maintaining comprehensive and accessible knowledge libraries.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.

Although not essential, we also prefer you to have:

• Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
• Experience with information and nurturing of virtual communities of practices and networks.
• Experience in planning, monitoring and evaluating programmes of work.
• Experience in conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Closing date: Applications will close one minute before midnight (UK time) on 9th June 2024. Availability for interview is required in the week of 24th June 2024 (first round) and in the week of 8th July 2024 (second round). The first round of interviews will be conducted online using Microsoft Teams.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:

1. Item 1: Your Cover Letter
2. Item 2: Your CV
3. Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.

• Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
• Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
• Q3. How do you ensure effective knowledge sharing and retention within an organisation?

Please indicate your location and the right-to-work eligibility in your Cover letter.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Closing Date: 13 June 2024

Ref 6722

Save the Children UK has an exciting opportunity for a Digital Learning Advisor to join our Humanitarian Leadership Academy (HLA) to support the design and development of technology-based learning solutions and resources that enable the successful delivery of specialist training courses across the Save the Children and the humanitarian sector. 

About Us

The Humanitarian Leadership Academy (HLA), as part of SCUK's humanitarian department, provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector.

The HLA's mission is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector. Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance - a key area to ensure the sector is able to respond effectively and efficiently to crises.

The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.

About the role

This role will be part of the Programmes and Learning team which is responsible for designing, managing and delivering locally led learning solutions and build a network of regional centres that can together create lasting change in the humanitarian system.

The purpose of this role is to work alongside digital and learning specialists to enable the development and delivery of an integrated and impactful digital learning solutions and support the maintenance of a portfolio of locally-led digital learning programmes.

The post holder will need to stay abreast of digital tools that meet the demand and needs of individuals, organisations and the wider humanitarian sector.

In this role, you will: 

• Work alongside Digital Learning Specialists, Learning Specialists and Regional teams to
  design and develop quality online courses, blended learning programmes and other 
  resources for the HLA and partners.
• Support Save the Children staff and external partners with digital delivery and the 
  facilitation of blended courses.
• Support learners, HLA staff and partners with day-to-day enquiries related to the 
  digital learning portfolio.
• Support the localisation of learning resources, including administrating the translation
  of resources.
• Support the creation of digital assets – including courses, e-learning modules, 
  animations, videos, graphic resources – using a range of specialist software tools.
• Help train staff within the HLA and Save the Children on digital learning tools.
• Work with the Platform team to help maintain learning hubs and sites created for 
  partners on the learning management system and other platforms.
• Work with Research, Evidence and MEAL colleagues to help staff follow processes for 
  digital data collection and analysis.
• Work with the Business Development and Operations to monitor digital activities 
  related to consultancies.
• Keep up to date with emerging technologies and pedagogical theories to ensure the 
  HLA digital offer remains relevant and impactful.
• Embed the team culture and develop strong ways of working within the team and 
  ensure clear and accountable governance mechanisms are in place.

About you

The ideal candidate will have experience supporting the development and delivery of digital learning in a charitable, educational, or humanitarian context. You'll be confident supporting stakeholders at all levels of digital literacy.

You will have some prior knowledge of the use of specialist learning technology software and platforms with a strong desire to develop their expertise. This is a great role for someone who wants to become a specialist in digital learning design, development and delivery within the humanitarian sector.

It is important that you have:

• Demonstrable experience designing, developing and facilitating digital learning resources within a creative team.
• Experience coordinating courses on Learning Management Systems (LMS) and Virtual Learning Environments (VLE), ideally Moodle and/or Totora.
• Confidence with collaborating with stakeholders of all levels on digital projects and experience of digital training.
• Knowledge of instructional design, with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners.
• Knowledge of how e-learning authoring tools can develop engaging learning and experiences (Articulate Storyline, Articulate Rise, Adobe Captivate, Elucidat, Gomo, Evolve, Adapt).
• Understanding of the use of various webinar (Blackboard Collaborate, Zoom) and blended learning tools (Nearpod, Padlet, Mentimeter, Mural) to help support the remote delivery of technical training.
• Understanding of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere) to produce professional graphics, documents, videos and digital assets.
• Awareness of appropriate data analytics and reporting methods for digital learning.
• Confident in the use of the Microsoft Office Suite for producing documentation and collaboration, including experience using Microsoft Teams and Sharepoint.
• Desirable to have knowledge of and/or previous experience working in the humanitarian sector.
• Creative and innovative individual with strong analytical and technical abilities.
• An organised and thorough approach to planning and managing own workload with the ability to use own initiative to meet deadlines on competing priorities and drive results.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About Poetic Unity

Poetic Unity is a Brixton based charity founded in 2015 that provides support and services for children and young people aged 10-30 years old across the UK. Our vision is to help young people find their voice, feel valued in society and to empower them to reach their highest potential. We use poetry as a tool to support young people's mental health, education, personal development, physical health, and community cohesion.

• 1,421 services provided across the UK to date
• 40,000 children and young people supported 

The Role:

As the Chief Operating Officer, you will play a critical role in helping shape the future of our organisation, driving operational excellence, fostering innovation, and advancing our commitment to social justice and community empowerment. We are excited to welcome a dynamic and visionary leader to work with our CEO, sharing a passion for youth development and ready to make a meaningful impact in the lives of young people. If you are driven by purpose, thrive in a collaborative environment, and are eager to be part of a mission-driven team, we invite you to explore this opportunity further!

Position: Chief Operating Officer

Responsible to: Chief Executive

Location: Office based in Brixton, London. 

Hours: 35 hours per week (full-time), due to the nature of our work regular evening and weekend work will be required with this role.

Salary: £40,000 per annum

Contract type: 3 years, fixed term (extension subject to performance and securing funding.)

Key Areas of Responsibility:

Strategic Planning

Development and Management

Financial Management

Stakeholder Engagement

Team Leadership and Development

Risk Management and Compliance

Person Specification:

- Experience in senior management roles, preferably within the charity sector.

- Demonstrated success in developing and implementing strategic plans to achieve organisational goals and objectives.

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation.

- Experience in financial management, budgeting, and revenue generation. Including proven success in grant writing, fundraising, and partnership development.

- Strong background in operational management, including process improvement, organisational development, and risk management.

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels.

Skills and Abilities:

Excellent leadership and team management skills, exceptional communication and interpersonal skills, proven ability to manage multiple tasks with high level of integrity, professionalism and resilience. 

Personal Attributes:

Passion for youth empowerment and social change, with a deep commitment to Poetic Unity's mission and values. Empathetic and compassionate approach with understanding of young people's needs. Self-motivated and proactive with a strong sense of initiative and a willingness to take ownership of tasks and projects.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, as an organisation that predominantly supports young Black people, the trustees are encouraging applications from candidates that are of Black or Black mixed heritage. 

How to Apply?

To apply go to our website

Deadline to apply: 6pm on Monday 17th June 2024

Who we are:

 Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

Summary of Role:

Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.

About the Role:

1. Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
2. Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
3. Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid. 
4. Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
5. Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
6. Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.

About You:

1. Proven experience in a leadership role within the non-profit sector, preferably in an international context.
2. Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
3. Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
4. Experience in managing diverse teams and complex projects across multiple countries and contexts.
5. Proven experience in change management and driving organisational development initiatives.
6. Proven financial management skills, including budgeting, forecasting, and reporting.

Why You Should Apply:

Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.

Benefits you will enjoy if you work for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working (working in office 2 days a week)
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

An opportunity to join an enthusiastic team to play a pivotal role in implementing HR systems, fostering a positive workplace culture, promoting diversity and inclusion, and supporting the professional development of our staff.  The successful candidate will have a background in delivering the whole employment life-cycle processes, and will report to and support the Director of Operations in delivering systems and administration that help the organisation to operate more consistently.

An ideal role for an experienced People & Culture or HR Officer who is driven to get the job done using collaboration across the organisation, and make an impact working with community managers and the senior leadership team to make Keychange an even better place to work.

Key Responsibilities:

• Develop and implement HR policies and procedures in compliance with UK employment law and best practices.
• Oversee the recruitment and selection process, including job postings, candidate screening, and interviews.
• Coordinate employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing staff members.
• Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
• Communicate the employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Maintain accurate HR records and ensure data confidentiality and compliance with GDPR regulations.
• Collaborate with managers to identify staffing needs and develop workforce planning strategies.
• Monitor and evaluate HR metrics, such as turnover rates, employee engagement scores, and diversity metrics, to identify areas for improvement and inform decision-making.
• Stay informed about current HR trends and best practices and make recommendations for continuous improvement.

This role is 0.5-0.6 FTE with options for flexible and hybrid working.  Working hours will be discussed with the successful candidate to ensure a mutually beneficial working pattern

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Director of Service Transformation 

Employer - Kids 

Location – Remote work involving regular travel within England

Salary - c.£70,000

Hours - 36 hours per week (Flexible hours considered)

At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.

As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support. 

What you will be doing as the Director of Service Transformation:

• Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families. 
• Lead the design, development and sales of innovative new service models and the scaling of existing services.
• Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids. 
• Ensure the quality and safe delivery of all Kids’ services. 
• Ensure effective budget management underpins service development and delivery.  Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability. 
• Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
• Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best. 
• Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery. 
• Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families. 

Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.

Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?

Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation. 

The Good stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Job Purpose

As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.

Scope of Role

The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:

1. One-on-One Debt Advice and Money Coaching Sessions:

   • Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
   • Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
   • Research and explore options and implications, enabling informed decision-making.
   • Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
   • Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.

2. Financial Capability Workshops:

   • Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.

3. Detailed Case Records:

   • Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
   • Timely documentation of all case-related activities.

4. Collaboration and Referrals:

   • Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
   • Refer complex cases to senior advisors or the Quality Assurance Team as needed.

5. Key Working Relationships:

   • NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
   • Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
   • Debt Advice Team: Collaborate with team members to share best practices and resources.
   • Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
   • Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice:

   • Provide personalized debt and money coaching advice across channels.
   • Empower clients to make informed decisions.
   • Maximize income opportunities for clients.
   • Deliver financial capability workshops.

2. Detailed Case Records:

   • Maintain accurate case records.
   • Ensure compliance with auditing and quality standards.

3. Up-to-Date Training:

   • Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
   • Maintain a record of all training sessions.

4. Teamwork and Collaboration:

   • Work to an agreed work-plan, meeting targets and milestones.
   • Be an active team member, identifying development opportunities.
   • Demonstrate financial efficiency and value for money.
   • Comply with Toynbee Hall policies and procedures, including health and safety.

5. Other:

   • Travel across London and occasionally the UK as required.
   • Undertake additional tasks delegated by DFA Management.

Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.

Team background

The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.

In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.