Business development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Reports: Estates Manager, Operational Finance Lead, Strategic Finance Lead
Main duties and responsibilities:
· Directly assist the Chief Executive and the Board on all strategic and tactical financial matters
· Discharge strategic financial management and financial control to ensure the long-term financial viability of the Hospice Ltd and Hospice Trading Ltd
· As a member of Executive Team to work in partnership with the Board to execute the charity strategy
· Clear empowering leadership to ensure effective management, organisation, and delivery of objectives
· Close and effective partnership working with the Charity Treasurer
· Accountable for the effective working of the Finance and Resources committee and Capital planning group with high calibre support to committee chairs, our Treasurer and Deputy Chair of the Board respectively
· Executive attendance and effective contribution at Board, Income Generation Committee, Finance and Resources Committee and the Annual General Meeting
· Accountability for digital capability of the Charity to sustain pace and productivity across the organisation
· Overall accountability for the capital programme
· Director representative on the Hospice Lottery Partnership Board
· Accountability for the SIRO, SORP and Charity Commission Guidance and corporate governance with specific reference to financial company secretary functions
· Accountability for the collection and processing of financial data to ensure decisions and strategy are informed by accurate integrated information and analysis
· Ensure accrual accounting is central to the Trust’s finance systems to provide an accurate financial picture
· Oversee the financial management and accounting systems and be accountable for all finance and finance-related administration systems
*The Hospice of St Francis supports flexible working, paid carers leave and jobshare
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Seek out methods and practices to minimise financial risk, cyber security breach and fraud
· Support the Board of Trustees in the discharge of their responsibilities for reserves
· Accountability for the three year rolling financial plan of the Charity
· Manage the cash flow of the Charity, ensuring the Charity meets its liabilities as they fall due and implement the Trust’s Savings and Investment Policy and Financial Free Reserves policy.
· Co-ordinate the Charity’s insurance requirements, liaising with insurance brokers to ensure adequate insurance cover is maintained and ensure claims are dealt with
· Accountability for performance to contract and contract review with our external ICT providers
· Overall accountability for the hard and soft facilities annual plan and health and safety compliance supported by the Head of Operations
· Support the implementation of EPOS and accurate and timely financial information on trading
· Undertake benchmarking exercises from time to time to assess value for money.
· Disaster prevention planning, review and implement the Charity Business Continuity Plan
· Excellent analytical and numeracy skills with accuracy and consistency
· Skilled in evaluating performance to contract, constructing tender processes and executing them effectively
· Strategic and operational risk management
· Prepare and monitor financial reports with explanation of variances, including management accounts and cash flow forecasts
· Develop our commercial portfolio, including competitor analysis for market entry
· Train and supervise staff to support assurance of adherence to the charity finance policy and procedure
· Complete the statutory year-end accounts; manage the audit for the Charity and its trading subsidiary
· Reconcile and submit the Charity’s Annual Partial Exemption Special Method for VAT recovery
· Report to the Trust’s Leadership Team and Board on financial matters including explanation of variances, and the financial position of the Trust and its subsidiary and on any issues requiring action.
· Ensure rapid counting, receipt and banking of donations to minimise the differences in reporting between two different systems (access dimensions and donorflex) ensuring the Joint Directors of Fundraising and Income Generation Committee have timely and accurate information
· Co-ordinate the Board’s Finance & Resources committee; agenda, meeting dates, and review of relevant financial policies and the annual audit of accounts
· Lead budget and forecasting processes, develop, maintain and update effective procedures and standards on budget, financial control and productivity.
· Advise and assist Department Heads and budget holders
· Bank reconciliation, Quarterly VAT Submission (Making Tax Digital),
· Month-End and Year-End Process
· Model the impact of planned pay awards with accountability for annual adjustments
· Monthly payroll changes to external Payroll advisors; Auto-enrolment Pension submission and PAYE
Qualifications, Skills, Experience, Knowledge & Approach
· Qualified ACA or ACCA accountant
· 10 years’ experience in all aspects of accounting/finance for medium sized organisations
· Excellent current knowledge of PAYE and VAT
· Management responsibility for a finance team
· Oversight of IT functions
· Completion of accounts and audit information packs and resolution of issues as specified by the Auditors
· Presenting and interpreting financial information to a range of stakeholders
· Effective financial management and control through delegated budget holders
· Leadership of productivity &/or efficiency programmes
· Commercial experience at a senior level
· Skilled in being able to quickly establish effective relationships at all levels (internal and external) with gravitas and strength.
· Skilled in implementing system and business change
· Business continuity planning skills
· Superior attention to detail, even when working under pressure
· Highly competent use of Microsoft Office 365 Suite with particular expertise in Excel
· Charity Finance and Governance
· Excellent current working knowledge of accounting systems and payroll systems including Access Dimensions
· Excellent understanding of unconscious bias in your own practice
· Data protection, Information Governance and GDPR
Key Accountabilities, Responsibilities & Tasks
Communication
Creative and approachable leader with gravitas who communicates clearly with colleagues
· The ability to inspire others – direct reports, at executive team, the wider organisation Board, committee and with supporters, donors and stakeholders
· Diplomatic, persuasive with excellent negotiation skills
· The ability to speak more than one language relevant to the population served
Internal & External Contacts
·
Decision Making
· Solution focused approach, be ready to listen to others’ ideas and share our vision for what it means to be Outstanding
· Able to get ideas across quickly and effectively and gain relevant buy-in and support
· High level organisational and planning skills
· Solution focussed approach
· High level of personal integrity and honesty
· Positivity and highly self-motivated
· Effective team player
Mental and Physical Consideration. Working Conditions & Environment
· Commitment to the aims and ethos of the Hospice
· Strong facilitation skills - able to lead a team through effective idea generation to collation of output from group work
· Critical thinking and analytical skills
· The ability to work from different locations
· Continually strive to improve the business
· Development of others to succeed
· Keen to develop self within role
Health & Safety
· Understand and comply with all Health and Safety, Fire and Infection Control regulations
· Complete all mandatory training and ensure compliance of direct reports and contractors
Safeguarding
· Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
LOOKING FOR A KNOWLEDGEABLE DATA ANALYST/STATISTICAL RESEARCHER TO JOIN THE TEAM
About the Department/Role
Data Services is part of the Central Services of the Church of England, providing statistical information, analysis, research and consultancy. The team works collaboratively with the NCIs, dioceses and parishes collecting and assembling data to support the Church’s missional, pastoral and operational activities through high-quality information and analysis. This is used locally, at parish, diocesan and national levels, involving the Team in a wide range of customer contacts and interfaces
The Data Services Team works to promote data collection that is efficient and effective, producing high-quality services and deliverables geared to a varied range of customer needs. Within the Team, the Data and Analysis unit leads on carrying out data collection and analysis and establishing best practice for research and use of data. It acts as the professional centre of excellence to inform and assist operational and development work within the Team, the NCIs, and the wider Church of England.
What you'll be doing
The purpose of this role is to support the mission of the Church of England by ensuring that high quality data are collected, made available, and appropriately used in decision-making at local, regional, and national level. This analyst role also carries an emphasis on supporting the Church of England to achieve net zero carbon by 2030. 50% of the role will support the Net Zero programme by running the Energy Footprint tool, working with Dioceses and Churches to collect energy data, analysing the resulting dataset and reporting to assist with tracking the important progress of this work.
Main Duties and Responsibilities
- Working with data received from churches, parishes, dioceses, and cathedrals to ensure best possible quality in terms of consistency, timeliness and accuracy, including undertaking an appropriate share of routine validation and processing.
- Analysing data, and preparing reports for publication of statistics relating to church attendance, parish finances, ministry, cathedrals, parish census and deprivation, and other agreed Business as Usual (BAU) deliverables.
- Overseeing the Energy Footprint Tool, including leading on question design, data analysis, and reporting
- Responding to queries regarding the Energy Footprint Tool from diocesan colleagues
- Producing analysis and reports to aid Net Zero decision making
- Working with key stakeholders to review and improve data collection processes and ensuring these are accurately documented, tested and implemented.
- Providing professional expertise and support to colleagues leading other work within the Data Services Team.
- Providing analysis, insight and statistical advice in response to NCIs’, Synodical, Parliamentary and official enquiries and working parties, including the drafting of responses and material for publication.
- Assisting, advising and providing professional support for the creation and development of resources that will help churches, parishes and dioceses better understand and engage with their data.
- Helping to organise and contribute to Data Services events and activities, including those for diocesan and NCI colleagues and members of General Synod.
Essential
Skills/Aptitudes:
- Numeracy
- Analytical skills and the ability to check and analyse numerical information appropriately
- Demonstrable ability to use specialist statistical software such as R
- Research skills and knowledge of quantitative research methods demonstrated through professional experience and/or a good degree or equivalent involving a substantial quantitative element
- Understanding customer needs, identifying and delivering solutions, and building customer relationships
Knowledge/Experience:
- Data collection and survey design
- Working with complex data sets, including checking and correcting errors in large datasets, carrying out data analysis, and writing reports
- Using Excel and its statistical functionality to an advanced level
- Providing data, analysis, and interpretation to meet customer requirements
- Ability to explain clearly numerical concepts and findings to expert and non-expert audiences
- Effective oral and written communication of data analysis, methodology, and results
- Knowledge of a range of data analysis techniques and when they should be used
Personal Attributes:
- Excellent attention to detail
- Willingness to learn new software and techniques
- Comfortable working independently and in collaboration
- Ability to follow established processes and contribute to the design of new approaches
- Self-motivated and able to plan and deliver several concurrent tasks to meet deadlines
- Ability to manage working relationships effectively, with people with a wide range of roles and experience
- Flexibility and a capacity to manage change
- Sympathy with the aims and practices of the Church of England
Desirable
Skills/Aptitudes:
- Working with mapping software, such as ArcGIS or MapInfo
- Use of databases, for example Microsoft Access
Knowledge/Experience:
- Knowledge of qualitative research methods
- Knowledge of using internet-based tools to design and deliver surveys
- Knowledge of Church of England structures and ministry as context for work of the Team
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The client requests no contact from agencies or media sales.
Location: hybrid working - a minimum of two days per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.
As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship through various means of communication outlets to motivate, recognise and reward supports to encourage their long-term support.
You will be responsible for coordinating fundraising resources, preparing fundraising materials ahead of race day events and ensuring that post-campaign data is utilised efficiently in order to thank supporters appropriately. Additionally, you will oversee administrative processes for the team including data entry, monitoring new supporters and updating projects plans.
To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Sense.
We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact.
About the role
As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level.
You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation.
This is a hybrid role based from either Birmingham or London, with frequent travel.
What you'll do
- Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
- Oversee impact measurement and risk management, enabling evidence-led decision-making.
- Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
- Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
- Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
- Manage internal audit via external providers, ensuring assurance and continuous improvement.
- Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
- Drive inclusion, equity and sustainability throughout the organisation’s leadership approach.
About you
We’re looking for an experienced, values-driven leader who is:
- Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
- Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
- Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
- Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
- Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
- Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time.
Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values
Luminary Bakery is an award-winning social enterprise and artisan bakery, empowering women through training, employment and community. Our products – cakes, pastries and celebration bakes – combine exceptional quality with a powerful story in every bite.
We are entering an exciting phase of growth and are looking for a driven Sales Consultant to lead our revenue strategy, unlock the potential of our incredible client list and develop new opportunities that generate sustainable income to support our mission.
About the Role
This is an independent, target-driven role where you’ll take full ownership of sales – but you won’t be working in isolation. This is a key position for someone who thrives on sales, relationship-building and growth.
You will take ownership of outbound sales, and proactively seek opportunities across B2B, B2C and corporate growth (standing orders, wholesale and weddings), and work to ensure our pipeline is always full and well nurtured.
This is not a passive sales role—it's about being out there, finding leads, closing deals and growing accounts.
Key Responsibilities
Outbound Sales & Business Development
- Identify and secure new B2B, wholesale, corporate and wedding clients.
- Unlock the potential of our existing client list through strategic outreach.
- Drive proactive lead generation, including cold calling, networking and LinkedIn outreach.
- Build and maintain a robust pipeline of leads, converting them into long-term contracts.
- Attend tastings, sales meetings, and events to pitch Luminary’s offering and communicate our social impact.
- Keep CRM records up to date to track opportunities, conversations and progress.
Account Growth & Relationship Management
- Strengthen and expand relationships with high-value clients and key accounts.
- Spot and pursue upselling opportunities (e.g. regular standing orders, bespoke gifting, seasonal campaigns)
- Collaborate with production, fulfilment and packaging teams to ensure flawless delivery
Sales Strategy & Performance Tracking
- Lead on setting and delivering monthly, quarterly, and annual sales targets.
- Report regularly to the Managing Director on sales performance and pipeline health
- Use customer feedback and sales data to refine and improve sales strategy
Weddings & Corporate Events
- Respond to wedding and corporate event enquiries and develop new outbound opportunities.
- Build relationships with venues, planners and corporate gifting contacts.
- Prepare tailored proposals, quotations and tasting sessions for high-value prospects.
- Develop and implement initiatives to increase wedding cake sales
About You
- Proven track record in B2B or high-end food/hospitality sales
- Commercially driven with a “hunter” mindset – you thrive on securing and growing business.
- Strong network and understanding of Contract Catering
- Strong networking skills and confidence in both face-to-face and virtual meetings.
- Passion for food, social enterprise, and creating positive impact.
- Self-starter who can work independently, while collaborating effectively across teams.
- Skilled at building relationships across multiple sectors and seniority levels.
- Comfortable working in a fast-paced, evolving environment.
Desirable
- Experience in event/wedding sales or working with luxury/corporate clients
- Experience with CRM systems (Capsule CRM) and Excel/sales dashboards
- Understanding of food production or social enterprise business models
Package
- Salary: £42,000 per annum (0.4 FTE), pro rata
- 21 days annual leave + bank holidays (pro rata)
- Free barista coffee when working on-site, staff discount on Luminary food when working on-site, staff discount on Luminary product online
- Be part of a supportive, purpose-driven team changing lives through baking
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 7:15am
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7:00pm to 8:15am (driver)
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9:45pm to 7:15am
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9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
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Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
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Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
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Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
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Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
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Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
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Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
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Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
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Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
eCommerce Assistant
Manse Lane Warehouse, Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our eCommerce Assistant, reporting to the eCommerce Officer, you will play a key role in supporting the day-to-day trading activity of our eCommerce Team. Your focus will be on helping us meet our online sales targets by efficiently listing products and ensuring orders are shipped promptly to our customers. You will also help us to make the most of our premium warehousing space, by keeping our listed products stored in the best possible locations for easy access and smooth operations.
As eCommerce Assistant you will have a passion for generating income for the charity, and a relentless commitment to delivering and exceeding targets to generate income for funding life-saving research.
Specifically, you will:
E-commerce
• Set up warehouse locations for our new goods and products to support sales on our Shopify platform, ensuring they are set up correctly to maintain inventory.
• Support the eCommerce and Product Manager to identify opportunities to improve procedures and systems and support our volunteers with any changes to ways of working.
• Identify innovative new online trading and business opportunities to increase income, ensuring that these are raised with your line manager.
• Ensure all customers are communicated to effectively, and all posting and packaging is completed within prescribed timescales.
• Using ListingMonsterAI, produce listings for our eBay shop, ensuring that your KPIs are met.
• List appropriate items for sale on our Depop and Vinted channels, using your experience and training to establish what items will resonate with the demographics on those platforms.
People management
• Support our team of well-trained volunteers to ensure that they are operating in line with the expectations of the Yorkshire Cancer Research eCommerce team.
• Play a part in the wider eCommerce team and work to ensure that targets are met across the whole function, providing support to peers and managers, as and when required.
Financials
• Deliver the eCommerce budgets and KPIs.
• Consistently deliver the listing targets to ensure that there is a constant flow of new products online to drive interest and maintain the eBay algorithm
Strategic
• Ensure that listings generate brand awareness through adhering to brand guidelines.
• Work with colleagues to monitor supporter journeys for online shop customers.
Relationships
• Create an environment of continued volunteer engagement.
• Professionally represent Yorkshire Cancer Research as an ambassador in working relationships with external partners.
• Champion and role model excellence in customer and supporter experience and engagement within your team.
About You
To be considered for this role, you will need:
· To be educated to GCSE or equivalent level qualification.
· To have a proven track record in, or passion for, eCommerce.
· To have a full UK driving licence, access to own vehicle and ability to travel across Yorkshire.
· To have experience of sales target delivery.
· To have experience of identifying process inefficiencies.
· To have a good understanding of eCommerce platforms including, but not limited to, eBay, Depop, Vinted and Shopify.
· To be familiar with eBay's policies.
· To be able to work at pace.
· To be able to communicate effectively at all levels with internal and external stakeholders.
· To have excellent organisation skills and ability to plan and manage priorities.
· To be able to work independently and as part of a team.
· To have the ability to understand and analyse sales figures.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 24 September 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 7:15am
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7:00pm to 8:15am (driver)
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9:45pm to 7:15am
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9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
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Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
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Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
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Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
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Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
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Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
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Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
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Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
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Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.
You will be responsible for overseeing and managing the day to day legal affairs of the organisation.
Key Responsibilities include:
- Identify legal risk and propose mitigations and solutions.
- Proactively identifying issues and resolving problems efficiently.
- Providing guidance and advice to colleagues
- Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
- Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
- Ensure that internal legal processes run smoothly
- Make sound, timely decisions that support sustainable, long-term strategic outcomes.
This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.
For more information, please download the Job Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Location: Flexible with two days every fortnight in the Oxford Office
Department: Fundraising
Salary: £33,000 - £35,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Events Community Fundraiser will lead the development and delivery of RABI’s community events programme, working closely with volunteers, regional supporters, and local stakeholders. This pivotal role focuses on organising and supporting fundraising events that unite our community while driving vital income generation. The Events Community Fundraiser will not manage every community fundraising event directly, but will provide the necessary support, training and guidance to ensure volunteers and local teams are equipped to execute fundraising activities successfully.
As a key player in our community-focused fundraising efforts, the Events Community Fundraiser will be at the forefront of fostering regional engagement and support for our committees and community groups, ensuring the continued success and growth of RABI’s fundraising events portfolio. This role will also be responsible for identifying and scaling key events that have the potential to be rolled out nationally, expanding RABI’s reach and impact across a broader geographic area.
With a strong emphasis on relationship management and supporter stewardship, the Events Community Fundraiser will spearhead the growth of community-led fundraising initiatives, ensuring that both supporters and volunteers (committee and non-committee) feel valued and empowered. Supported by both centralised and regional teams, this role will play an instrumental part in helping RABI achieve its ambitious five-year fundraising goal of £10 million.
KEY RESPONSIBILITIES:
- Event Planning and Coordination: Organise and manage a wide range of community fundraising events (e.g. agriculture shows, supporter-led, community and corporate) from concept to execution, ensuring every event is well-planned and runs smoothly.
- Community Engagement: Develop relationships with local community groups, businesses and individuals to foster collaboration and secure event participation. Act as the main point of contact for community stakeholders and partners.
- Promotion and Marketing: Work with the Marketing and Communications team to help create event marketing materials to promote events and drive participation.
- Fundraising Strategy: Set and achieve fundraising targets for each event. Identify new opportunities for fundraising through events and provide recommendations for improving event-related fundraising efforts.
- Volunteer Management: Support volunteers with event planning, logistics and on-the-day activities, ensuring a smooth and efficient operation.
- Budget Management: Develop and manage event budgets, ensuring that expenses are controlled and fundraising goals are met. Monitor event spending and provide regular budget reports.
- Donor and Sponsor Stewardship: Cultivate relationships with donors and sponsors, ensuring they are properly acknowledged and thanked for their contributions.
- On-the-Day Event Management: Oversee the event on the day to ensure smooth execution, including coordinating logistics, managing staff and volunteers and troubleshooting any issues that arise.
- Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
- Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts with RABI’s overall purpose and goals.
- Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
- Systems: Effectively use RABI’s CRM (Microsoft Dynamics) to track donor engagement, segment audiences and identify growth opportunities.
PERSON SPECIFICATION:
Essential:
- Proven experience in community fundraising, regional fundraising or events within the charity sector.
- A track record of delivering successful community fundraising events.
- Excellent relationship-building skills, equipped with the skills to engage and inspire a wide range of supporters, stakeholders and volunteers.
- Financial awareness and planning with the ability to develop and manage project-level budgets.
- Strong project management and organisational skills, capable of managing multiple fundraising activities simultaneously.
- Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
- Understanding of fundraising regulations, GDPR and best practices in community fundraising.
- A self-motivated, proactive and results-driven approach to work with the ability to work independently and as part of a team.
- Creative and proactive approach to problem-solving and idea generation.
- Empathy with the farming community and an understanding of the challenges faced in rural life.
Desirable:
- Experience working in a charity focused on rural, agricultural or community-based initiatives.
- A full UK driving licence, as travel within England and Wales will be required.
- Knowledge of agriculture and the farming sector, with an ability to tailor fundraising approaches accordingly.
- This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
REF-223 994
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is excited to be working with one of our favourite international development charity clients as they search for a Supporter Data Strategy Lead to support them for an exciting 4-month contract.
My client is a respected charity, looking for an experienced Supporter Data Strategy Lead to join on an interim basis during a critical phase of supporter engagement and CRM transformation. This role offers the opportunity to shape how data is used across supporter journeys, drive strategic insight, and lead improvements in process, segmentation, and automation.
Key Responsibilities:
- Develop a Supporter Data Strategy aligned to the organisation’s wider goals
- Design engagement scoring models and behavioural segmentation approaches
- Recommend and implement smart tools (e.g. AI automation) to reduce manual workload
- Review existing tech stack and improve supporter journey efficiency
- Deliver insight and reporting using Power BI for fundraising and marketing teams
- Oversee data governance, cleansing, and consent management processes
- Lead a high-performing data function and collaborate cross-functionally
- Act as a strategic lead on CRM transformation (Salesforce and/or Microsoft Dynamics)
Person specification:
- Someone with strong experience in data strategy within a supporter or customer-focused setting, excellent understanding of CRM systems, and a proven ability to communicate insight in a clear and engaging way.
What’s on offer
- A salary of £58,000 on a day rate for the successful candidate.
- A flexible hybrid working pattern is on offer with 1 day per-week in the organisation’s London-based office.
- An initial 4-month contract in a fantastic organisation.
Interested?
To apply, please submit your CV via our website demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process
Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability. You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.
We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values. We also need that person to understand the demands of running a small organisation and the importance of partnership working. No day is the same and flexibility and adaptability are essential!
For instructions on requesting an application pack please visit our website.
Closing date Wednesday 17th September 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; MIDNIGHT on 3 October 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please call visit our website.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.
Job Description
The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.
*This role requires access to a car, and a full current driving licence.
About You
Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
Honest and reliable, with a creative and flexible approach to all aspects of work.
Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
Experience of using recording and data collation systems.
Main Duties and Accountabilities
Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
click here for the full Job description
Qualifications
Good ICT skills, with experience of using data recording and data collation systems.
Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.
Additional information
Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows
*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process. Please follow the application link if you would like to find out more about this support. This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here.
The client requests no contact from agencies or media sales.
Hours: Full time 37.5 hours per week or part time 30 hours per week
Salary: £30,371 - £39,716 (pro rata for part time working)
Contract: Permanent (hybrid working)
Area of work: Predominantly in the west of our area (may be required to assist across other parts of the South East).
Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring rare chalk streams, and other river habitats.
About the Role
SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.
This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.
About you
For this role we are looking for someone who is:
- A self starter who is able to research, approach and secure funds for developing your programme of delivery.
- Enjoys and has a demonstrable experience writing, organising and managing a programme for volunteers and communities.
- Enjoys seeking out new opportunities and funding as well as keeping your existing volunteers engaged.
- A people person, who is able to plan, organise and multi task. You can think on your feet whilst being adaptable to varying situations, always remaining calm.
- Deeply passion and understanding of our natural environment and enjoy outdoor activities.
About us
Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.
Please visit our website for more information.
How to apply:
You will need to email the following documents in (details are on our website) :
- Your CV
- a completed SERT Application for Employment - please specify if you are interested in full-time or part-time working.
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 21st September 2025. We reserve the right to close the recruitment early.
Interviews will be potentially w.c. 29th September 2025.
If you would like to discuss the position please visit our website for more information on how to do this.
Please note: All applicants must have the right to work in the UK. We do not have a sponsorship licence for overseas applicants.
All applicants must have a full driving licence and access to a vehicle.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.