Business Finance Manager Jobs in Woking, Surrey
Are you proactive, highly organised and an excellent communicator? Do you want to use your skills to help drive progressive change? We’re a fast-paced and friendly employee-owned digital agency that works a four-day week, and we’d love to hear from you.
The role
As Forward Action’s Partnerships Officer, you’ll support the Partnerships Director to build and maintain strong relationships with our partners, so we can help them achieve change on everything from climate change to refugee rights.
In this fast-paced role, you’ll manage the administration side of our partnerships, from initial contact and briefing, through proposal management, all the way to issuing contracts and drafting scopes. You’ll work across multiple projects and deadlines, managing processes, organising meetings, following up action points, and keeping accurate partnership records.
You’ll champion the partner experience and ensure we always deliver value. This includes meeting with organisations to explore their goals, and briefing colleagues on new partners’ needs. You’ll also lead on our marketing and webinar programme, coordinating plans and working with colleagues and freelancers to deliver outstanding content.
This is a busy role with lots of opportunities to learn new skills, and you’ll be supported by a kind, open and inclusive team. We prioritise work/life balance, offering flexible working and a four-day week. As a Forward Action employee, you’ll co-own the company and share in its success.
About you
You’ll have experience as an account manager or another relationship-based role in fundraising, events, sales or marketing. You might have worked in an agency or the NGO sector, but this isn’t essential.
You’ll be highly organised, thrive on working quickly and efficiently, and have a sharp eye for detail. You’ll also be proactive, process driven, and an excellent problem solver who’s always keen to improve the way we do things. And as the first point of contact for many of our partners, you’ll be a great communicator who’s brilliant at building relationships.
Crucially, you’ll be excited by the work we do and passionate about your role in helping our partners deliver real world change.
As a mission-led organisation, we exist to try to make the world a fairer, more equitable place. That includes working to build a truly diverse, inclusive workplace and sector. We are therefore particularly keen to receive applications from communities that experience discrimination, for example on the basis of race, disability, socio-economic status or gender identity.
We believe in principles of anti-oppression and are proud to be undertaking a review of our policies, practices and processes to ensure we’re embedding them internally, as well as in our work with partners.
Benefits and location
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Contract: This is a permanent full time posiiton
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Hours: We work a 4-day week: 30 hours, Monday to Thursday
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Location: Remote in the UK, or from our London office. In-person meetings in London 1-2 times a month.
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Other benefits: 5 weeks’ holiday plus Christmas break, generous parental leave and a good work-life balance. Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website
Who we are
Forward Action is an employee-owned agency that helps partners achieve progressive change by using digital tools to unlock people power. We do everything from developing strategies and building movement stories to setting up landing pages, running ads and much more.
Our work enables organisations to deliver phenomenal impact. We’ve raised millions with Refuge, helped Dignity in Dying influence a crucial vote in the House of Lords, and worked with Freedom From Torture to inspire action to stop the Rwanda deportations.
Read more about who we are, what we do and the values that drive us on our website
The client requests no contact from agencies or media sales.
About Cycling UK
Cycling UK promotes and encourages people to get into cycling; from cutting pollution, to making us healthier happier, Cycling UK are passionate about the benefits cycling offers to people and the planet. Following the launch of a brand new strategy in April 2024, they are seeking a Head of Strategic Financial Planning & Control to support in the continued growth of the charity.
Cycling UK works to campaign for cycling-friendly policies, advocating for cyclists’ voices on issues such as safety, active travel schemes and funding, the benefits of cycling on the environment, and much more. Cycling UK are also passionate about enabling cycling for all, running critical programmes to address the barriers to cycling people can face, to ensure cycling is inclusive and accessible to all.
During the last 5 years Cycling UK has experienced significant growth and development as cycling has assumed a greater role within the active travel sector and the post-pandemic recovery. As part of the next phase of implementing a new organisational strategy with a view to further growth, Cycling UK are looking for a finance leader to support in day to day running of our finances as well as driving longer-term transformation and strategic ambitions.
The Role
Reporting into the Chief Operating Officer, the Head of Strategic Financial Planning & Control is a pivotal position within the Cycling UK team. Working as part of the leadership team within Cycling UK, this is an important role in leading the finance team and working to enhance the organisation’s longer-term strategic vision.
- Line management of the finance team members (4 reports) including supporting the development of all direct reports;
- Leading the preparation and implementation of a multi-year plan and annual budget aligned with our business planning and programme management processes;
- Lead budget and forecast reviews at appropriate intervals in the financial year to ensure accurate and timely forecasts of income and expenditure;
- Collaborating with the Chief Operating Officer, Senior leadership team and Heads of department to develop and embed a robust finance strategy which supports the delivery of our organisational strategy and aligns with our growth aspirations;
- Develop and maintain an effective system of financial controls that ensure the safeguarding of charity assets and the reliability of the financial statements;
- Lead the preparation and production of the annual report and accounts;
- Oversight for all accounts payable and accounts receivable processes and ledgers;
What’s in it for you?
- Salary £51,000 - £57,000 per annum
- Hybrid working: 1-2 days per week in Guildford or London office
- Annual leave of 25 days + Additional Christmas leave + Bank holidays. There are also options to buy an additional week’s leave.
- Parental leave of 12 weeks of full pay followed by subsequent enhanced rate.
- Enhanced sick pay & sabbatical leave options.
- Access for all staff to an extensive Employee Assistance Programme
- Flexible working arrangements on offer including the possibility to work condensed or 0.8 hours (please enquire for further details)
Your Background:
You will be CCAB qualified or equivalent
You will have previous staff management experience
You will have natural strengths in finance business partnering, being able to communicate financial matters to non-finance stakeholders
You will be self-motivated and ambitious, passionate about supporting in Cycling UK’s growth
Prior experience in the not-for-profit sector is desirable though not essential.
Please note that Cycling UK are open to candidates who are looking for a ‘step up’ into a Head of Finance role, as such applications from candidates who do not have all the experience displayed in the role profile are very much encouraged to apply.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.
You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.
This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.
About the role
- Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
- Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
- Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
- Line manage the new Trusts and Institutional Funding Executive providing professional development and support.
About you
- Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
- Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
- Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
- Line management or leadership experience.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a key new role in the Grants, Community and Corporate Partnerships Unit to help maximise corporate and community partnership opportunities and help scale up this growing income stream for future years. This locally based role will support current partnerships (including golf clubs, churches, schools and local corporates) as well as scoping new opportunities across Surrey. Representing Eikon in person at events, meetings, exhibitions as well event coordination are important components of this the role. We are a diverse, highly experienced team who share a passion to support the wellbeing and mental health of young people across Surrey.
Responsibilities
1. Account Management
- Day to day/ support account management of select corporate and community partnerships. This will be agreed with their manager per partnership (who will retain leadership), but could include:
- General stewardship including thanking and recording information on our CRM database (Donorfy) and shared drives.
- Representing the unit at local level events and/ or delivering marketing materials to community partners.
- Regular communication including calls, meetings and sharing reports, presentations and other updates
- Being key relationship holder for select local corporate partnerships and community groups such as primary schools, churches, supermarkets, amateur sports clubs
- Database admin including checking opportunity pipelines and reporting requirements
- Supporting individuals from companies or community groups to fundraise for us
2. Income generation
- Mapping (desktop research) of corporate and community opportunities across Surrey to support unit’s business development plans
- Management of a pipeline of golf clubs, making timely approaches to help the unit secure new captains’ charities
- Support role on larger corporate and community partnership pitches.
3. Event support
- Event management and/ or support for events across the unit.
- Represent Eikon at local external events such as conferences, expos, fetes and fairs.
- Actively seeking prize donations for auctions, raffles and events
- Attending community led fundraising events such as quizzes or mufti days run by corporate & community organisations.
4. Marketing, Communications and relationships
- Support and liaise with the Marketing and Communications team to deliver relevant and effective content and materials as well as maximising social media opportunities for corporate and community groups
- Coordinate bespoke mass communications to corporate and community groups e.g. appeals, reports and updates.
5. Strategy
- Contribute to Development Team strategies, annual plans and budgets
6. Staff management
- Take part in regular supervision and team meetings.
- No line management requirement
7. Quality and standards
- Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
- Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
- Prepare relevant Partnership Agreements and Commercial Participator Agreements.
- Carry out risk assessments for all activities for which you are responsible.
- Carry out required due diligence on new corporate opportunities and ensure the company’s values do not conflict with the values or ethical policy of the charity.
8. Finance and resources.
- Operate within organisational approved budgets, policies and procedures.
9. Other responsibilities
- Keep abreast of sector trends and opportunities.
The client requests no contact from agencies or media sales.
Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.
Director of Income Generation
37 hours per week
Salary £70k to £75k per annum WTE based on 37 hours a week
An opportunity has arisen to join Phyllis Tuckwell Hospice as our new Director of Income Generation. Reporting to the Chief Executive you will lead a dynamic and committed team to achieve ambitious income generation targets. You will sustain and further develop a balanced, and diverse income generation portfolio, focusing on maximising income and growing enduring relationships with supporters and customers across our region.
This is an exciting time to join Phyllis Tuckwell with the successful candidate having the opportunity to plan and implement the final stage of our £6 million appeal to build a new hospice.
The successful candidate will:
- Be a member of the Senior Leadership Team, responsible for developing and implementing strategic initiatives to generate income and raise awareness of the Hospice mission and services.
- Provide direction, expertise, guidance, vision and leadership to all teams on income generation activities in a way that enables the teams to own the delivery of the IG strategy and plans.
- Sustain and develop a balanced, and diverse income generation portfolio, focusing on maximising income and developing enduring relationships with supporters and customers across our region.
Our benefits include:
- 6 weeks paid holiday plus public holidays
- Hybrid / Flexible Working
- Group Self Invested Personal Pension (matched contributions up to 7.5%)
- Excellent education and training
- Employee Assistance Programme
- Health Cash Plan Scheme
- Blue Light Card
- Staff Benefit Voucher Scheme
- A motivated and compassionate team whose passion is to make a difference
Further information can be obtained from Sarah Church, Chief Executive Officer.
Closing date for receipt of completed applications: Thursday 30th May 2024
Interviews to be held: Friday 14th June or Thursday 20th June 2024
This post is subject to a Disclosure and Barring Service check.
Phyllis Tuckwell is an Equal Opportunities employer. We are committed to promoting a diverse and inclusive culture and welcome applications from all sections of the community.
Phyllis Tuckwell, Waverley Lane, Farnham, Surrey GU9 8BL.
NO MEDIA OR AGENCIES
The client requests no contact from agencies or media sales.
Are you a talented experienced HR professional keen to join a growing organisation that makes a big impact on the lives of people in need of advice. Charity People is delighted to be partnering with AdviceUK at a time of investment in their team, and is recruiting for a HR Business Partner.
In this brand-new role as HR Partner you will work closely with the Head of Finance and People to support the charity's people and culture function. This is a pivotal role to support the Advice UK's team through the provision of a high-level HR service, operating as a partner guiding the charity through re-structures and overall organisational change as it welcomes new colleagues into the organisation and develops its first dedicated HR service.
Salary: £32, 528- £34, 175 Pro Rata- plus Regional Weighting (up to £4,454 in London)
Contract: Part Time: 21 hours per week (0.6 FT), Permanent
Location: Remote home based role with a small amount of travel, we encourage applicants from across the UK
Key responsibilities within this role will be as follows:
* Provide proactive HR support, advice, and guidance to leaders, managers, and staff.
* Manage HR policies and processes, including performance management, learning/development, absence management, and onboarding/offboarding.
* Develop a people and culture strategy to support AdviceUK's strategic objectives and manage its implementation.
* Establish and manage a Staff Forum for staff engagement and feedback.
* Review HR policies and procedures regularly to ensure compliance with legal requirements
* Focus on making AdviceUK an inclusive, equal opportunities employer through HR policies and procedures.
* Lead the development and delivery of an organizational learning and development plan.
* Retain Investors in People accreditation and embed its benefits into AdviceUK.
* Undertake regular benchmarking and seek staff feedback on benefits.
* Support employee well-being and promote staff well-being services.
We'd love to hear from you if you feel you have the following skills and experience:
The successful candidate will be a seasoned HR professional, ideally experienced in a similar role within a non-for-profit organisation. Committed to continuous improvement in HR support, ensuring it is good practice and tailored to the needs of a small charity e.g., business transformation, process improvement, organisational change. You will be commited to social justice, equality, diversity and inclusion. CIPD qualified or working towards your qualification
If you're as excited by this opportunity as we are, then we'd love to hear from you. Please send a copy of your profile or CV to Kate at Charity People as the first step.
Deadline: Wednesday 12th June at 12noon.
Interview dates: Friday 21st June- In person at Advice UK offices (including a short presentation).
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
As an integral member of the Marketing and Admissions team, you will help support ticketing set up, booking enquiries and reporting that help to deliver excellent customer service, event sales and drive admissions to this Arts and Crafts gem in Compton, Surrey.
Working collaboratively with the Head of Marketing and Admissions as well as the public facing teams, you will support creative tactics to drive sales online, help to manage group bookings, and understand customer needs to help develop the functionality of our systems. This role is critical to the continued success of the organisation’s exciting programme of events and exhibitions.
Organisation, teamwork and attention to detail are key to success in this position.
For full details and how to apply please visit our website.
Closing date: Monday 17 June at 5pm
Interviews: Friday 28 June
Watts Gallery Trust is committed to providing equality of opportunity for all staff and welcomes applications from all individuals for advertised jobs that match their skills and interests. We welcome applications from all sections of the community. We particularly encourage applications from Black, Asian and minority ethnic candidates, and from disabled candidates, as these groups are under-represented within the Arts field and at Watts Gallery Trust.
The client requests no contact from agencies or media sales.
We are seeking an experienced community engagement professional with a demonstrable track record of team leadership, inspiring education and engagement outcomes and successful grant fundraising.
The Head of Engagement will provide maternity cover for approximately 13 months and work as part of the Senior Leadership Team at SERT to drive how we influence, engage and empower people and communities to value and protect rivers in the South East.
You will bring passion for our cause and demonstrable experience in delivering inspiring outcomes from education and engagement projects and programmes. You will drive the further development of our Engagement Strategy with innovation and creativity, securing external funding to deliver against the Trust’s strategy and ambition.
Interviews to be held week commencing 3rd June 2024.
The client requests no contact from agencies or media sales.
Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics.
We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration.
The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential.
Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation.
We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.
Closing Date: 5pm on 21st May Interviews: 24th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Home or office (Scunthorpe, North Lincolnshire) working available. This role is available fully remotely.
Hours of work: This role is offered between 15 and 36.25 hours per week. This will be discussed with candidates at the interview.
Contract: This is a temporary position. Because of the uncertainty of the availability of funding, the Company cannot at this stage confirm exactly how long this will be for and cannot guarantee you any minimum or maximum period of employment.
*Candidates should be able to start as soon as possible and no later than 29 May 2024
About the role
The Welfare Scheme Assessor will be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done.
You’ll be an important and valued member of the team and, with the support of North Lincolnshire Citizens Advice, will be responsible for ensuring client focused outcomes are met in a pressurised environment.
You’ll be the first point of contact for residents applying for support from the welfare assistance scheme. You’ll offer applicants a holistic assessment designed to maximise household income, reduce expenditure and build greater financial wellbeing.
You’ll enable people to move as quickly as possible to problem resolution and to manage their essential needs so they are less likely to fall into debt and manage cost of living increases.
You’ll be responsible for making decisions on applications for financially based welfare support and will administer funds to households who would otherwise struggle to buy food or pay essential utility bills or meet other essential living costs.
You’ll enable people to take control of their financial wellbeing and signpost them to local statutory services and community groups that provide practical, social and emotional support.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
How to apply:
The recruitment process and how to apply You should submit:
- A CV no longer than two pages
- Cover letter detailing how your skills and experience will help you in the role.
Applicants will be assessed and interviews offered on a rolling basis.