Business Infrastructure Manager Jobs

We are seeking a Head of IT to lead the technical delivery in support of our IT strategy. This is a new role and will be our first standalone IT member of staff. You will shape the IT support and infrastructure for the charity, deliver an excellent day to day service, manage the relationship with our Managed Service Provider (MSP), take responsibility for cyber security and training and, alongside project teams, support the implementation of new technology to the service.

You will have strong people skills and be able to form effective working relationships with colleagues across the charity in order to deliver an excellent IT service. You will have a hands-on approach and enjoy working in partnership with a range of people. You will also have good knowledge and experience of IT infrastructure including Azure.

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

The role is offered on a full time, permanent basis. LAA offers a hybrid working arrangement, with time spent at our offices and at home.

If you think this role is for you, apply today or contact us for an informal discussion.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Engagement Manager

12 Month Contract
Job Ref: V501
Hours: 28 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Suffolk area)
Closing date: 13th May 2024  
Interview date and Location: W/c 13th May, Microsoft Teams

Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Role Purpose

Volunteering Matters is recruiting an Engagement Manager to join their Youth Social Action Team (YSA) in Ipswich. This is an exciting opportunity to work on the new National Citizenship Service (NCS) programme, contributing to the positive development of young people across Suffolk. As part of the #iWill Movement, this role involves coordinating youth social action initiatives in collaboration with various stakeholders and empowering young people to shape their communities.

This is a Hybrid role, working from home as well as across Suffolk. The successful applicant will become part of our dynamic Youth Social Action Team and will be part of shaping our vision in embedding #iWill movement and Volunteering Matters values across Suffolk, championing the voices of all young people. This unique opportunity would best suit a person who is adaptable, creative, driven, reflective and able to self-manage their own workload and volunteer team. 

 Key Duties

• Recruit and train volunteers to support with planning, advertising, and delivery of NCS package.
• Manage and facilitate 12-week and bespoke NCS programs, offering unique experiences to young people aged 16-17.
• Ensuring innovative and creative approaches to keep young participants invested in the program.
• Mobilize young people into numerous opportunities, fostering their development and employability readiness.
• Ensure that safe practice and our commitment to safeguarding young people is embedded and adhered to, throughout all our program delivery.
• Demonstrate a commitment to empowerment and equity for young people by elevating young people's voices across Suffolk and encourage their active involvement in shaping services.
• Work closely with Arts and Heritage sector to celebrate and platform young people's passion for change.
• Support the recruitment and scope of our NCS package, by actively recruiting schools and colleges to engage their students in our programs.
• Build and maintain strong, long-lasting partnerships with education institutions, local businesses, funders, families, care institutions, and other organizations supporting youth empowerment.
• Collaborate with these stakeholders to create opportunities for young people traditionally excluded from such programs.

Requirements:

· Embrace diversity and promote inclusivity throughout program activities.

· Understand the importance of working together with your team  to reduce barriers that can impact young people’s learning.

· Demonstrate a sound understanding of safeguarding principles and ensure the safety and well-being of all participants, staff, and volunteers.

· Maintain accurate records of program activities and participant progress.

· Submit regular stats, case studies and updates to relevant team members or stakeholders.

· Demonstrated experience in managing youth-focused programs or initiatives.

· Familiarity with National Citizenship Service (NCS) programs or similar youth engagement projects is an advantage.

· Knowledge of safeguarding, diversity, and equality principles.

· Innovative and creative mindset to deliver engaging programme experiences.

· Proven ability to build and maintain partnerships with stakeholders.

· Passionate about empowering young people and promoting equity throughout delivery.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Location

This role is flexible and will be homebased and/or office based or a mixture of both. Working patterns will be agreed with your line manager upon commencement of the role. The role will require travel into, throughout London regularly.  The postholder will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Senior Project Manager - Minsmere Mitigation
Reference: APR20248817
Location: Minsmere
Salary: £38,389.00 - £41,212.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Duration: 36 months

This is a fixed-term, full-time contract for 36 months for 37.5 hours per week.  The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

We are looking for an energetic, insightful and organised person to help us deliver a resilience project to mitigate the impacts of the Sizewell C development on the visitor experience at RSPB Minsmere.

What’s the role about?

This is a stimulating role which represents an important opportunity to make a significant and direct contribution to enhancing the visitor infrastructure at a flagship RSPB reserve and a key visitor destination on the Suffolk Coast. We’re looking for someone with an understanding of how to prioritise, plan and deliver visitor infrastructure projects.

We need someone who is highly organised and has a good attention to detail. This role requires a collaborative approach, which combines the ability to adapt to changing priorities and work under pressure, while working under your own initiative to achieve results to tight deadlines.

Minsmere is one of the most famous bird reserves in the UK and one of RSPB’s most popular reserves. The reserve borders the Sizewell Estate where SZC Co plans to build a new nuclear power station, Sizewell C. The RSPB led a campaign against the potential threats of the Sizewell C development called LoveMinsmere, bringing people together to demonstrate the value of and concern for the reserve and its wildlife.

In July 2022, the UK government approved the application to build Sizewell C, after a lengthy planning process and Examination. As part of the approval, a Resilience Fund was set up for mitigation of the impacts on visitors to RSPB Minsmere.

These impacts will begin as soon as works commence and last for the construction period (currently estimated to last 12 years). This project will enable RSPB Minsmere to maintain a great visitor experience despite these changes. 

The Senior Project Manager will manage a series of infrastructure projects funded by the Resilience Fund. Initially, they will work with the Minsmere team to develop a costed programme of works with agreed priority projects. They’ll then manage consultants and contractors to deliver that plan on the ground.

About the project

Vision: RSPB Minsmere offers an exceptional visitor experience despite the Sizewell C construction works.
Objectives: By Feb 2027, RSPB Minsmere has improved infrastructure that enhances the visitor experience and mitigates the impacts of Sizewell C on the visitor experience.
Outcomes: Maintained quality of visitor experience, retaining the reserve’s income levels.
Outputs (To be kept under review as the project develops):

New visitor infrastructure, likely to include a redeveloped toilet block, car park improvements and play area among other items. Including all designs and consents. 

Consolidation and improved interpretation of Leiston Abbey (first site) as outlined in the Deed of Obligation and improvements to physical access to the site.

Infrastructure enhanced to allow enhanced reserve events programme.

The postholder will be required to work with the following key internal stakeholders:

• Staff and volunteers at RSPB Minsmere
• Communications Officer/Manager
• Rural Surveyor
• Building Surveyor
• Reserves Archaeologist
• Ecology
• Finance
• Fundraising
• Project Management (dotted line report)

What we need from you

The Senior Project Manager will lead on the following activities:

• Convening groups of stakeholders and leading sessions to develop the mitigation programme of works.
• Communicating with RSPB colleagues and key stakeholders regularly to report on project progress.
• Managing risks, issues and change as required.
• Producing of a costed programme of works, supported by quotes and/or evidence from similar projects.
• Procuring and managing consultants and contractors to design and deliver the chosen projects.
• Ensuring that consents are in place for all works within the programme
• Working with colleagues to ensure the project programme is reviewed for other opportunities to seek potential funders – to maximise delivery.
• Working to the Resilience Fund budget, including expenditure reporting as required
• Ensuring that all financial records are kept to enable annual financial statements to be produced and to satisfy external audit requirements.

We are looking for somebody with:

Essential skills, knowledge and experience

• Leadership ability
• Flexibility and ability to manage change
• Problem solving skills and ability to find solutions
• Proven time management and organisational skills
• Logical and methodical in approach
• An able communicator
• Experience of successful working with a range of contractors
• Experience of standard Project Management approaches
• Experience of working with and influencing multi-disciplinary teams
• Experience of cost and budget management, working with projects with costs of at least £250k.

Desirable skills, knowledge and experience

• Experience of working with external stakeholders
• Experience of complex projects
• Experience of construction project management
• Experience/understanding of nature reserve operations and managing visitor infrastructure.

Closing date: 23:59, Fri, 24th May 2024

We are looking to conduct interviews for this position from 3 June 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To achieve our vision of creating a world richer in nature, we need more diverse people on nature’s side.

No agencies please.

Salary: £37,181 per annum pro rata

Location: Flexible working within the Leeds area with potential to work from First Direct Head Office

Contract: Fixed Term for 12 months

Hours: 30 hours per week (0.8 FTE)

Closing date: 22nd May 2024 at 11:30pm

*Please note, this role is being advertised as a Corporate Volunteering Manager, however on appointment your title will be Corporate Volunteering Development Manager

Do you have proven experience of leading the development of volunteering programmes plus an excellent understanding of what makes a quality volunteer journey? Then join Shelter as Corporate Volunteering Manager and you could soon be playing a pivotal role at the heart of our Volunteering team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. We support the mobilisation of volunteers to deliver Shelter’s strategic priorities and provide the infrastructure and insight that enables that mobilisation.

We’re a fast-moving team, working to support corporate volunteering operations and develop innovative ways to involve corporate volunteers that allows us to tap into their skills, expertise and time.

Corporate Volunteering is key to helping us win and maintain high value partnerships. We have successfully developed and extended long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. These partnerships are an essential part of Shelter’s income and we work closely with the Corporate Partnerships Team to do this.

About the role

This is an exciting role within the Volunteering Team. You’ll have responsibility for designing and piloting Shelter’s financial resilience volunteer programme in Leeds as well as supporting our nationwide volunteering programme. We’ll rely on you to use best practice volunteer management to design and pilot volunteering journeys from attraction, recruitment and training all the way through to ongoing support and exit. You’ll also be leading on evaluating the pilot and adapting our approaches based on learnings. The role involves collaborating with key stakeholders not only across Shelter but with our financial corporate partners to implement a volunteer programme that equips our volunteers to deliver their roles independently, whilst also having the biggest impact. Monitoring the contribution of volunteering activity, you’ll ensure our volunteers are recognised, celebrated, and feel valued for the part they play.

You will work closely with colleagues throughout our Volunteering Team to implement Shelter’s volunteering strategy   and contribute to a consistent and quality experience for our Volunteer’s by developing new resources and processes that we can implement on a national scale. Working with the Corporate Volunteering Administrator, you’ll help utilise the volunteer database and report on data to evidence impact.  And where relevant, you’ll seek to build co-production into ways of working so that people with lived experience of homelessness and bad housing are at the heart of what we do.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

With experience of leading the successful development of volunteering projects and solid volunteer management experience, you will be passionate about volunteering, with an excellent understanding of what makes a quality volunteer experience. You will have demonstrable experience of applying best practice principles to volunteering, to succeed, you’ll need experience of using innovative approaches to planning new volunteering activities and the processes that support them.

You’ll be capable of managing multiple projects simultaneously, including identifying conflicting demands and establishing clear priorities to meet agreed objectives. Your great communication skills include an ability to influence and negotiate with a variety of stakeholders at all levels. What’s more, you’ll be confident creating and delivering high-quality presentations both online and in-person. You’ll be experienced in managing the specific approaches needed when involving corporate volunteers as opposed to non-corporate volunteers.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Kingston Voluntary Action (KVA) is a long-established and well-respected infrastructure support organisation for the voluntary and community sector in Kingston. We have grown in the last few years in the number and variety of projects as well as the number of team members. KVA is in its second year of delivering the Infrastructure Support Contract awarded by the Royal Borough of Kingston.

Together with our VCSE Sector Development Manager, internal team and external partners, you will ensure that KVA offers an ambitious and innovative capacity building programme for Kingston community and voluntary sector organisations.

We are looking for an experienced capacity building officer with a wide skillset and a track record of achieving outcomes for local communities by undertaking hands-on work with VCSE organisations of all sizes and structures, including, but not limited to support with fundraising, ability to better demonstrate their impact, develop policies and procedures and set up and run a charity or community organisation.

You will have a problem-solving approach, with patience, good listening skills, but also ability to be a critical friend when needed.

KVA is an expanding, ambitious team with a great working culture. We offer 27 days of annual leave, plus Bank Holidays, salary sacrifice scheme and hybrid working.

About the World Green Building Council

The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.

Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:

● Address whole-life carbon emissions of existing and new buildings

● Enable resilient, healthy, equitable, and inclusive places

● Secure regenerative, resource-efficient, and waste-free infrastructure

We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).

The Role:

The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.

The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.

Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.

Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.

The Partner Engagement Lead will report to the Director of Programmes Strategy.

Key responsibilities include but are not limited to:

1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.

2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.

3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.

4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.

5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.

6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.

Skills, Experience & Education:  

1. Communication and Engagement:

1. Effective communication and interpersonal skills.
2. Stakeholder engagement through active listening, empathy, and clear articulation.
3. Ability to diplomatically resolve conflict and manage sensitive situations.
4. Confident communication in external situations, including pitch meetings or external events.

2. Account Management:

a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.

b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.

3. Reporting and Budget Oversight:

1. A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
2. Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
3. Accurate reporting for all strategic analysis, including budget and grant reporting.

4. Collaborative working:

1. Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
2. Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
3. Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.

The ideal candidate is:

● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners

● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal

● An enthusiastic learner – willing to take on new challenges and tackle complex topics

● A creative mind – will innovate with approaches and engagement techniques

● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery

We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.

Role: CRM & Systems Administrator
Reporting to: Project Manager, Director’s Office
Purpose of job: To work with the Partnerships and Philanthropy/Fundraising, Finance and across all Foundling Museum teams by providing excellent CRM & systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include managing and maintaining a CRM database of contacts, digital systems, records management, general administrative duties, HR and IT support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£26,000-£28,000pa depending on experience

Who we are looking for:
Are you fascinated by data with an excellent grasp on IT and digital systems? 
Are you interested in the role digital systems play in how arts organisations and cultural projects are managed? 
Are you looking to take the next step in your arts administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of CRM & Systems Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM in 2023.
This new role is essential to the success of Philanthropy and Partnerships, Director’s Office and the whole team, in providing effective research and administration support. The CRM & Systems Administrator will provide support across all fundraising areas including individual giving, corporate sponsorship and trusts and foundations as well as playing a vital role in keeping all Museum systems working effectively.
This includes processing donations and gift aid and maintaining records on the CRM. You will work as a key part of the Philanthropy and Partnerships team to help implement the Philanthropy and Partnerships strategy and streamline all CRM and supporter processes.
This is an exciting opportunity for a highly organised individual with a flair for collaborative working and information management who is looking to expand their administration skillset and make a tangible impact on our work, in particular supporter relationship management.
Critical to this role and the ongoing project of managing information, income generation and communications, will be the collection, management and sharing of data within our data and digital eco-systems.

Key objectives in first 6 months:

• Completed the migration of supporter data to Beacon CRM, working closely with the Project Manager: Director’s Office to ensure that data is managed in the most effective way to aid relationship management and income generation going forward
• Planned a phased migration of day-to-day organisational information into SharePoint over 12months to ensure effective working practices across the organisation
• Supported all staff with records management and general administration
• Supported the HR Manager with timely and efficient HR administration including inductions, off-boarding, staff training & events
   

Key responsibilities:
CRM Administration & Finance Processes

• Maintain and regularly update the CRM system by logging all applications made and pending, prospects, funding received, reporting deadlines, reports, thank you letters and all other supporter correspondence
• Process donations, pledges and ticket payments from individuals, organisations and trusts and foundations, ensuring gift acknowledgements on CRM are up-to-date and any information related to gifts, grants and donations received is captured accurately and consistently
• Day-to-day administration of the Museum’s Friends, patrons and corporate sponsorship schemes and 1700 Clubs, as directed by the Philanthropy and Partnerships team
• Support the maintenance of accurate financial records of funded projects
• Support the Finance team with Gift Aid administration as required

Data & Insights

• Assist in data capture and gathering, including statistics or insight to support reporting, business cases, reports and funding bids
• Research trusts, businesses, and individuals with a view to identifying potential supporters and maintaining an up-to-date and accurate records of such contacts, updating the team, CRM and prospect pipelines on changes to information
• Ensure that strict confidentiality and GDPR legislation and guidance is adhered to in all aspects of recording data and sharing information in research profiles
• Work with internal teams to appropriately segment and steward new contacts through the CRM, including making data selections for email marketing campaigns.
• Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
• Help to ensure income from visitors is maximised via Goodbox, Beacon, on-site signage and communications etc, and, with support from the Visitor Engagement, Commercial & Operations & Communications teams, move every customer on to their next step of supporter journey, evaluating touch points and messaging both onsite and online

Organisational Infrastructure

• Schedule priority internal meetings, including all-staff meetings, diary meetings and training sessions
• Support Project Manager: Director’s Office with Leadership & Governance, including setting up and scheduling of Trustee meetings, ensuring hybrid options are delivered, catering etc
• Arrange staff away-days, outings and celebrations
• Deliver general administrative support to SMT and colleagues as required, including basic IT support and HR admin, as directed by the HR Manager
• Manage the ordering of office items, including stationary and support users with IT inductions, including DSE requirements and checklists
• Work the Project Manager: Director’s Office, and with all departments to understand and map requirements for an integrated digital infrastructure framework
• Work with all departments to ensure that digital assets are stored according to data retention and records management best practice guidelines
• Work with the Director of Commercial & Operations, the IT Working Group and IT Support contract via Cara Networks to support the smooth migration of data currently stored on shared physical drives, to SharePoint and other digital platforms, through a phased transition process
• Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins and taking responsibility for suspending user accounts when staff leave

Other

• To perform any other tasks as reasonably requested by the Directors, Project Manager: Director’s Office and Philanthropy and Partnerships team.

Person specification
Essential:

• Excellent administration and analytical skills
• Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
• Experience working with not-for-profit databases, such as Beacon CRM
• The ability to also work independently and take initiative within a small team and support colleagues, even under pressure
• Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
• Excellent IT skills including in depth knowledge of CRM, Microsoft 365, SharePoint, and other cloud based digital systems
• An enjoyment of and willingness to engage with a wide variety of people and organisations
• Able to act with discretion and maintain professional confidentiality at all times
• A commitment to excellence and professionalism
• · Appreciation of and support for the aims, values and ethos of The Foundling Museum
• A right to work in the UK

Desirable:

•  An interest in and engagement with the work and ethos of the Museum
•  An interest in and engagement with the arts, heritage and/or music
•  Experience of working in a fundraising environment
   

Interview timetable & how to apply
Closing date: Thursday 23 May at 10am
First interview date: Thursday 6 June 2024
Second interview date for shortlisted candidates: Thursday 13 June TBC
 

To apply please click on the apply button at the bottom of the screen, you will be taken to our website and then on to our application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application.

Are you passionate about the power of Museums, Heritage, and Culture to improve lives? Would you like to be involved in one of the biggest new Museum projects in the UK in a World Heritage City?

The Philanthropy & Trusts Lead will steer the capital campaign fundraising strategy for the Fashion Museum, Bath, and its ambitious transformation project to create a major new cultural institution with international significance in the City of Bath.

They will focus on high-net-worth individual donors, trusts and foundations, and public sector sources alongside devising a strategy to convert capital contributors to long-term revenue support post-campaign.  They will also work closely with the fundraising team to devise capital and revenue campaigns to deliver income growth for Bath and North East Somerset’s wider heritage portfolio including the internationally renowned Roman Baths and Victoria Art Gallery.

The role will manage and motivate a small fundraising team to deliver ambitious income growth targets and work collaboratively with Bath Heritage Service’s senior leadership team, trustees of the charities that support the Services, and other key stakeholders.

If you are a strategic team leader with significant senior management experience in a fundraising environment and within the cultural, heritage or charitable sectors, then we’d love to hear from you.

For a job description, person specification, and details on how to apply, please visit our website. 

What we offer:

Bath and North East Somerset is a great place to live and work. The city of Bath has a dual World Heritage Site designation and is regularly voted as one of the best places to visit, work and live in the UK. We have a stunning blend of unique countryside and rural character, villages, towns, and cities on our doorstep.

Your main place of work will be in Bath, easily accessible via public transport, with a train station with direct connections to London and Bristol and a well-connected walking, wheeling and cycling network.

We offer a wide range of benefits, and the flexibility to enjoy a great work/life balance. These include:

· A competitive salary package

· A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements

· A generous holiday allowance and special leave provisions

· The Local Government Pension Scheme

· A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home

· Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development

· Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions within B&NES

Interested to find out more?

If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Charlotte Somers, Head of Fundraising, Marketing and Supporter Development via email. 

Thurrock CVS are passionate about supporting, developing and promoting the Voluntary, Community, Faith and Social Enterprise Sector, and recognise that as a sector, we are better together.

We are looking for someone who can take a lead in supporting three of the four key functions of infrastructure and includes leadership & advocacy, partnerships & collaborations and capacity building for the sector.  These characterise the role of Thurrock CVS and help to support and strengthen locally based voluntary, community, faith and social enterprise organisations and showcase the strength and worth of the sector.

In addition to the support to the sector, you will manage a fund developed to support the sector, overseeing the administration and governance of the fund, and supporting a wider team in building relationships with businesses to drive the social responsibility agenda.

We are looking for someone with experience of working and developing the VCFSE sector, including organisational structures such as in incorporated charities, CIC’s etc, training, funding advice, policy guidance and general support around funding and grant applications

This is a demanding role and requires someone with tenacity and a real interest in people and social action. Superb communication skills are a must, at all levels, as well as a good understanding of an organisations development and structure.

Please apply via our website by submitting our application form. CVs will not be accepted. Closing date for applications is 15th May 2024. 

Are you an experienced, strategic leader who wants to make a difference in communities? Have you got the strategic insights and ability to implement change? If so, take a look at our Deputy CEO role. This is an exciting role at the interface of local and national – supporting local infrastructure organisations, and providing a voice to influence on the national stage. This is a challenging and interesting role at the heart of social action and resilient communities.

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NAVCA is the umbrella body for local voluntary sector support organisations. We support a thriving local voluntary sector, so that anyone who wants to volunteer, or start a community group has good, local advice and support.  As a small energetic team, we work collaboratively and flexibly, supporting each other as well as our members.

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We are seeking a proactive, motivated and solution-focused leader with a track record of developing and delivering across a broad portfolio, who makes strong connections and relationships within, and between, organisations across sectors. Our new Deputy CEO will have excellent insights into local infrastructure organisations, and provide vision, strategic direction and leadership to challenge, develop and support them to thrive. You will have oversight of our operations and member support – including developing a suite of products for our member offer, overseeing grant dissemination, with knowledge and understanding of quality assurance and accreditation systems. You will also be responsible for developing and seeking out income opportunities from a wide range of sources.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.

The important stuff 

Salary: from £70,000 with significant flexibility

Contract: Interim

Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.

Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager

Closing date: Friday 17th May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: We anticipate interviews to commence from w/c 6th May. 

Application Pack: Have a look at our application pack for more information.

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
• Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
• Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
• Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
• Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
• Strong proven leadership skills and the ability to relate confidently to a range of audiences
• Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams

Key Responsibilities
 

Strategy Development and Implementation

• Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
• Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
• Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.

Finance

• Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
• Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning

Oversight of Governance, Risk and Opportunity

• Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
• Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
• Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.

Active Participation in and Support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Role outline: Managing the deployment and maintenance of Repowering’s low-carbon infrastructure, leading the Community Retrofit team 

Contract: Full-time role with probation period of 3 months.

Salary: £49-55k

Location: Primarily Repowering London’s office in Brixton, with option of partial working from home. Minimum of 3 days per week must be spent in the Repowering London office. Support will be provided for remote/home working if you need it. 

Application process: CV, cover letter and interview. 

Closing date:  24/5/24 

About the role:

We are looking for an experienced and self-motivated person with experience of low carbon retrofit, asset management, and business development to join Repowering London’s growing team. You will be a core part of our mission to tackle climate change and move towards a more inclusive and sustainable future. 

This will be a high-profile role within the executive team of a nationally significant social enterprise that is at the leading edge of urban community energy, with significant ambitions for scale and impact. You will work alongside the Executive Team with shared responsibility for setting and realising the organisation’s goals, strategic priorities, and business plan. 

Community Retrofit is a place-based approach to decarbonisation and community development, that creates low-carbon infrastructure, which is technically integrated at a local level, and provides direct benefits to local communities, for example through community ownership, affordable energy supply, or high-quality jobs.

You will be responsible for leading the Community Retrofit team. The team currently encompasses seven staff working across domestic and non-domestic:

• Rooftop solar installations

• Communal heat networks 

• Retrofit assessment and coordination 

• Data collection and analysis 

• Asset management 

Rooftop solar is the most established asset type deployed by Repowering, with installations dating to 2013. Retrofit assessment and coordination services started in 2023, and communal heat network investments are expected in 2025.

You will be responsible for ensuring high quality installations of low carbon assets that perform as forecast.

You will lead the development of improvements to our processes for evaluating potential sites and deploying and maintaining low carbon assets and retrofit measures. 

The role will require ongoing refinement of Repowering’s community retrofit offer to community groups, building owners and public bodies such as Local Authorities, and support the growth of long-term partnerships with our stakeholders, including supply chain partners.

In particular, working with the Repowering executive team you will support the incubation of a suite of a finance offers that allow a wider range of households, businesses and communities to participate in community retrofit. 

You will also support Repowering’s work to increase employment opportunities for young people in the low carbon sector, through how we structure our procurement for installations and by the training programmes we run in-house and with partners.

The Community Retrofit Team is one of Repowering’s four key teams, which include Communities, Energy Supply, and Core Operations. Each of these teams supports the work of the others and ongoing coordination and communication will be an important part of the role to maximise the opportunities for learning and innovation across the organisation.

About Repowering London 

Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.  

We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.

Our clean energy local ownership model is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.   

Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, inequality and fuel poverty a thing of the past. 

As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development. 

Person specification 

The right candidate will have a high level of technical due diligence, project management and business development experience, with a track record in leading successful teams. This is particularly important as Repowering London is in a growth phase and is expected to expand significantly in the coming years. You will be comfortable working collaboratively and managing a number of staff and external contractors, as well as building and maintaining relationships with key stakeholders. 

As this role is at the most senior level of the organisation, it provides an opportunity to shape business development and long-term strategy. Experience of commercial service delivery will be key to creating a sustainable platform for Community Retrofit. 

For this role, we will be looking for and assessing candidates on the following:

• Exceptional leadership skills to lead a growing team and manage a portfolio of projects 

• Experience of asset deployment and maintenance in the construction, retrofit or renewable energy sectors

• Track record of developing and growing a commercial service or product 

• Formal training in engineering, architecture or quantity surveying

• Experience of managing multi-partner projects, that may include academia, technical experts, contractors and local government 

• Analytical skills to interpret data and financial models

• Excellent written and oral communications skills and confidence in presenting to a wide range of audiences 

• Interest in community retrofit as a concept and strategy 

• Capacity to self-reflect on performance, proactively problem-solve and welcome feedback on performance 

The following are not essential for the role but would be good to have: 

• Experience of publicly funded grant schemes or loan finance 

• Experience of energy services and supply contracts 

• Experience of customer journey development, using digital platforms 

• Understanding of PAS2035 requirements

• Experience of building energy modelling, such as SAP or PHPP 

• Accreditation as a retrofit coordinator or assessor 

• Familiarity with Notion, MS Project or other collaborative project management tools 

Repowering London’s Employee Value Proposition 

 At Repowering London we want everyone to feel valued and have the opportunity to develop your skills and experience.  We offer support and work-based training to support you in your role.

Skills development is not just limited to your role at Repowering London and as an organisation we want to support employees to pursue opportunities outside of work which will broaden skills and networks.

Our team is diverse, and we recognise that everyone has responsibilities and interests outside of work, whether it is caring for family, studying, volunteering or taking time out. Repowering London want to support employees and give them the time to spend time on the things that are important to them.  Our Flexi Time Policy and Volunteering Policy provide scope for ad hoc, short-term arrangements, and our Unpaid Leave Policy provides an option for those who need to take time away from work for an extended period.

Repowering London is committed to providing equal opportunities for all applicants regardless of their background. We value diversity whilst recognising that accessing employment has different challenges for different people. We encourage applications from Black, Asian and minority ethnic people; people who identify as having a disability; people from the LGBT+ community; and people who identify as working class (or have done in the past). If you would like to have an informal chat before applying, please get in touch – we would be very happy to talk to you. 

Chief Operating Officer

We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.

Salary: £65,000 - £75,000 per annum

Location: Central London, WC2A 3PE/Hybrid

Hours: Full time

Contract: Permanent

The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.

About the Role

Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.

The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.

Key responsibilities include:

· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan

· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team

· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose

· Ensuring effective governance and regulatory compliance

About You

We are looking for:

· Experience of leading a finance function in a charity, as part of a leadership team

· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities

· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)

As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.

About Us

BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People is supporting BAUS in the recruitment of this role.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:

· Why are you interested in the COO role, and why BAUS?

· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

We’re looking for a Fundraising Officer to join our small and friendly team at our head office in Rugby, working with our Income Generation Manager to ensure our income meets the increasing demands for our services.

You will lead on developing and supporting trust, grant, commissioned and community fundraising activities, including researching fundraising opportunities and writing grant applications, working in collaboration with the Income Generation Manager.  Supporting our amazing community fundraisers is an important element of the role, providing fundraising newsletters, updates and maintaining our fundraising webpages.

You will ideally have previous experience of working in the voluntary sector and experience of developing funding applications and building relationships with donors and fundraisers, but please don’t be put off applying if you don’t meet all these requirements.  The right candidate will have the ability to communicate effectively in a friendly and professional manner, with excellent IT skills. 

You will be required to undergo DBS clearance to work at The Survivors Trust.

Full-time - 35 hours per week, flexible working hours

Annual leave and benefits:

· 28 days leave, not including bank holidays

· Pension scheme with employer contributions of 6%

· 24/7 Employee Assistance Programme

· In-house training provided

Closing date: 13th May 2024

First interview date: 24th May 2024