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A little bit about the role 

Contract: Full-time, permanent

Location: Hybrid, 2 days a week expected in our London office.

Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense.

Please note this ad will close at 9am on Thursday 5 November.

The Data Governance and Business Intelligence Lead will establish and lead Frontline’s data governance and business intelligence capability, ensuring data is accurate, trusted and used effectively across the organisation. The role will be responsible for developing reporting standards, governance processes and scalable business intelligence solutions that support operational delivery, performance monitoring, evaluation and strategic decision-making.

Working closely with Evaluation, Programme Management, Salesforce and Operations colleagues, the postholder will establish reporting standards, data governance processes and scalable business intelligence solutions that provide trusted and actionable insights across the organisation. They will play a key role in shaping how Frontline manages and uses data, creating the foundations for informed decision-making, continuous improvement and future growth.

The role will also lead the development of a newly established Data and Business Intelligence function, including line management of a Data Officer. The postholder will build organisational capability in data governance and reporting, improve data quality and consistency, and establish sustainable processes that support Frontline’s future growth.

Some key responsibilities of the role include:

• Design and maintain data systems, models and integrations, using tools such as SQL and DAX to optimise data flows, automate reporting and improve efficiency
• Lead data governance, quality and reporting practices ensuring accurate, consistent and reliable data that supports operational delivery, evaluation and decision-making
• Build organisational data capability and drive continuous improvement, through leadership, governance standards, process development and the adoption of automation, AI and emerging technologies

Please see the job packs for a full list of responsibilities.

A little bit about you 

We’re looking for a collaborative and analytically minded data professional with significant experience in business intelligence and strong Power BI, SQL and data governance expertise. Comfortable engaging with a range of stakeholders, you will be able to translate business needs into actionable insights, explain technical concepts clearly and build strong working relationships across the organisation. You will be proactive in driving improvements to data quality, governance and reporting practices with a passion for automation, innovation and continuous improvement. Strong problem-solving skills, attention to detail and experience supporting large-scale programmes and colleague development will help you thrive in this role.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

For further information about this role, please contact Francesca Waters, Interim Programme Operations Director (see job pack for contact details)