Business lead jobs

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

​Location:  Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.

This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.

What you’ll be doing:

• Design and improve services using a person-centred approach and real-world user insights
• Work with the Insight & Impact team to understand user needs, and map full user journeys
• Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
• Support and facilitate prototyping, testing, and piloting of new and existing services
• Use feedback and data to drive continuous improvement
• Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
• Help deliver smooth rollouts by supporting staff and volunteers through training and change

About you

You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.

Skills and experience:

• Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
• Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
• Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
• Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
• Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
• Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

About the role:

To provide proactive and high-quality administrative support within the Membership Services Team. The role focuses on delivering excellent customer service, building strong relationships, and offering clear guidance to RDA’s Member Groups, RDA Approved Centres, volunteers, participants, and the general public.

Specific Responsibilities

Member network and external communication with RDA National Office:

• Act as the first point of contact for incoming calls to the RDA National Office, dealing with enquiries professionally and escalating when required.
• Manage shared email inboxes, responding promptly to queries and working with relevant teams to ensure follow-up.
• Monitor enquiries to identify trends and share insights to improve service and communications.

Provision of support to the Membership Services Manager for Membership matters. This will include, but is not limited to:

• Provision of guidance and support via calls and email to groups on operational matters including governance and health and safety (including first aid and risk assessments), directing to appropriate resources and self-service options. Highlight gaps and issues to the wider team.
• Administrative project support for ongoing initiatives and live projects.
• Maintenance and updating of the Salesforce Customer Relationship Management (CRM) system to ensure data integrity, accuracy, and confidentiality.
• Updating content on our internal network site (MyRDA) to ensure it is accurate and up to date, ensuring groups are signposted to relevant resources.
• Provision of administrative support to the team and wider Operations function, including coordination of training events, courses, and webinars—ensuring delegates are well-informed and receive the necessary resources.
• Supporting annual business-as-usual activities such as mail-outs and assisting member groups with membership fee and insurance processes, as well as the RDA annual returns process.
• Assisting with administrative processes related to the wider team’s operations, including onboarding of new groups and RDA Approved Centres, group closures or incorporations, royal visits, and national RDA events.
• Manage the RDA Group Orders system, including processing and dispatching orders, stock replenishment, liaising with suppliers, and maintaining website listings.
• Support the handling of complaints and concerns in line with the RDA Complaints Policy & Procedure, escalating to relevant team members where appropriate.

Be proactive in communicating with RDA Groups and the wider network by:

• Listening and responding to concerns of groups
• Promoting and celebrating group achievements and milestones
• Clarifying the support provided by RDA National Office to groups
• Visiting groups to observe good practice, and sharing this across the network

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

5 days a week (together with up to 8 Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

As a Development Officer, you will have the opportunity to work right across a range of Christian denominations, engaging with the community, and working with statutory bodies, local government, educational establishments, stakeholders in the local community and the night time economy as well as the voluntary sector.

We are looking for a dynamic individual with great interpersonal skills. You will be outward facing and need to be able to develop strong working relationships with people. A clear and effective communicator,you will also show a willingness to learn and grow with the role and the organisation.

The purpose of the role is to work with AT Senior Management in the development and delivery of the wide-ranging projects of AT. Being a decisive, independent thinker, possessing a strong work ethic and having the ability to work as part of a team are important elements of this role. You will also be asked to meet with existing stakeholders and initiatives, as well as exploring new opportunities to help grow and develop our reach to communities that are in need of support.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.

We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.

About us

The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.

The role

The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.

The key responsibilities of the role are:

• Providing the accounting and financial management function for the charity.
• Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
• Managing the human resource function.
• Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.

 About you

To apply, you'll need to be able to clearly demonstrate:

• An understanding of the charity regulatory environment.
• Financial management and accounting experience.
• Experience in using accounting software.
• Good communication skills, including excellent report-writing skills.
• A high level of competency in Word, Excel and PowerPoint.
• An ability to work remotely under own initiative and manage time effectively.
• Committed to equality, diversity and inclusion.

Location

Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.

Benefits

We are committed to providing our employees with a supportive and engaging environment. We offer:-

• Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
• Ongoing professional development and training opportunities.
• A standard 35-hour working week for full-time positions.
• 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
• Additional leave between Christmas and New Year
• 5% employer pension contribution (with 5% employee contribution).

Our values

The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.

We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.

Application resources

Full job description and person specification attached.

How to Apply

If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.

Application deadline: Thursday 10th July

Interviews: Interviews will be held in Manchester on Wednesday 23rd July

Manager

Location: Lancaster LA1 1BJ or such other place as required

Salary: Starting salary £30,903.60 for 30 hours per week, £38,626 to £41,511 (FTE), NJC Salary Scale PO2

Hours: 30 hours per week (with a possibility of increasing to 37.5 hours if required)

Closing Date: 12 noon on Monday 30th June

Lancaster & District Homeless Action Service Limited, known as LDHAS, is a registered charity and they have been working with street homeless and vulnerably housed people for over 32 years. They provide essential needs support, advice and information, from their centre in Lancaster with additional support from visiting partner agencies like Citizens Advice, Changing Futures, SafeNet, Calico, Red Rose Recovery, the Hep C Trust and Inspire.

The Role

The post holder will operationally manage Lancaster & District Homeless Action Service ensuring effective day-to-day management and the delivery of high-quality support to street homeless individuals with complex needs. This role involves leading and managing a team of staff and volunteers and facilitating a hub for a range of services. The post holder will foster strong partnerships within the hub ensuring it operates efficiently, safely and in line with LDHAS's values and policies. The post-holder will also lead LDHAS in the strategic development of its vision as a hub for a range of services. This includes strategy and business planning development and articulating LDHAS's vision and mission in partnership with the Board.

Key Responsibilities

• Provide strong and effective leadership to the operational team, fostering a positive and collaborative working environment.
• Oversee the day-to-day operations of LDHAS services, ensuring they are delivered to a high standard and in line with agreed policies and procedures.
• Manage and support the performance and development of staff and volunteers, including supervision, appraisal, and training.
• Develop and maintain effective working relationships with partner agencies and stakeholders within the hub and the wider community.
• Ensure the hub operates as a safe and welcoming environment for service users, staff, and volunteers, adhering to health and safety regulations.
• Contribute to the development and implementation of LDHAS's strategic plans and operational policies.
• Monitor and evaluate the effectiveness of services, identifying areas for improvement and implementing changes as required.
• Manage budgets effectively within the operational remit, ensuring value for money.
• Ensure accurate record-keeping and data collection in line with organisational requirements and relevant legislation.
• Prepare reports for the Board of Trustees and other stakeholders on operational activities and performance.
• Lead on safeguarding matters within the operational team, ensuring adherence to LDHAS's safeguarding policies and procedures.
• Manage risk effectively within the operational areas, implementing appropriate risk assessments and mitigation strategies.
• Respond dynamically to situational changes and risks, ensuring the safety and well-being of service users, staff, and volunteers.
• Develop and monitor plans and processes for ensuring the long-term viability of the organisation and ensure impact reporting is developed.
• Work with the Finance Officer and Fundraising & Development Officer to ensure the financial sustainability of the charity by identifying and securing appropriate funding that supports the charity in achieving its objectives.
• Identify and respond to emerging needs and trends within the local homeless community.
• Represent the LDHAS at relevant forums and meetings.
• Respond to media enquiries, manage events, photo calls and visits.
• Produce, edit, proofread, and co-ordinate complex internal and external publications, client leaflets and public advice documents.
• Write press releases, articles; oversee print and distribution.
• Work with the management team to prepare the annual report and annual accounts for authorisation by the Board and then submission to The Charity Commission and Companies House.
• Report to the Board on the organisation's strategic developments and challenges and risks.
• Alongside the Board take responsibility for the legal obligations of the organisation in accordance with The Charity Commission and Companies House.

Skills and Qualifications

• Professional knowledge of working with vulnerable adults and homelessness. Gained through qualification and/or equivalent Bachelor level experiential learning.
• The ability to draw on and apply personal lived experiences appropriately.
• Evidence of continuing professional development
• Extensive knowledge and understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services that are responsive to their needs
• Knowledge of relevant legislation, policies, and procedures related to homelessness and safeguarding.
• Extensive experience in managing services for individuals with complex needs.
• Experience of developing and delivering effective interagency working
• Experience in the development of new roles and services
• Demonstrable evidence of leading change
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Ability to work effectively in a multi-agency environment.
• Strong organisational and problem-solving skills.
• High-level analytical problem-solving skills
• Ability to critically analyse and evaluate service issues to promote service improvement.
• Ability to respond dynamically to situational change and risk

To Apply

If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.

An exciting position has arisen for a Payroll Officer to join a charity based in Maidstone that strives to support people with learning disabilities. The postholder will provide hands-on technical support in all aspects of payroll checking.

Please note that this role requires you to be available for interviews at short notice and to start immediately.

 Key responsibilities:

• Apply advanced payroll technician knowledge to verify and approve calculations by Payroll Officers and Administrators, ensuring compliance with charity standards
• Collate payroll data in a timely manner and update spreadsheets to monitor input progress
• Collaborate with the payroll team and Payroll Managers to run the final payroll accurately
• Review exception and comparison reports, taking action to resolve identified issues
• Monitor the payroll inbox as a team and identify any recurring trends or issues
• Run and interpret month-end reports to support accurate financial reconciliation
• Manage internal and external correspondence within required timeframes
• Reconcile and raise monthly payment requests for third-party payments (e.g., HMRC, unions)
• Attend team meetings to provide advice, support, and constructive feedback
• Keep workspaces organised by promptly signing and electronically filing documents
• Stay informed of statutory legislation and auto-enrolment guidance to ensure compliance
• Respond professionally to payroll queries from employees, HR, and external agencies
• Support the production of end-of-month and year-end statutory returns as required

Ideal candidate profile:

• Experience in credit control, including collecting payments from local authorities or similar entities
• In-depth knowledge of payroll processes, including tax, National Insurance, statutory legislation, and payments
• Strong working knowledge of Microsoft Office Suite, with intermediate skills in Excel
• Experience using payroll systems (knowledge of Iris/Earnie is desirable)
• Excellent attention to detail and strong verbal communication skills

Contract length: 12-month contract, with possibility to move permanent

Salary: £35,000 per annum

Hours: 35 per week

Working pattern: Office-based working with some hybrid flexibility

Location: Maidstone, Kent

Start date: ASAP

Agency Reference Number: J87689

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.

About the role
Over the next five years, our fundraising team are embarking on an ambitious growth strategy to increase our income from c. £1m to £1.7m. This is alongside our commitment to spend a significant amount of our organisational endowment to invest in our campaigning, new services, digital capabilities and core infrastructure.

We have recently reshaped the team to create a new Partnerships and Philanthropy (P&P) programme. This unites our corporate partnerships, major donors, and trusts & foundations. With P&P contributing around 80% of our total fundraised income, this is a vital and expanding area.

This new role will support the new P&P Lead in providing outstanding stewardship to Partnerships & Philanthropy supporters, ensuring every commitment is delivered with care and purpose. You’ll play a key role in activating partnership activities, shaping standout content, and helping to build lasting, transformational relationships that drive real impact for young women.

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.

We offer:

•  27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
• 2 annual wellbeing days
• Annual discretionary organisation Christmas closure (25th December – 1st January)
• 5% pension contribution
• Employee Assistance Programme
• Learning and development budget
• Flexible working which is fully embedded in our working culture

​Deadline to apply – Friday 4th July, 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.

Digital Fundraising Growth Manager

£39,000 - £40,500pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

The Digital Fundraising Growth Manager will manage our digital paid media planning and delivery, driving audience engagement at all stages of the marketing funnel, specifically with the aim of delivering growth in our supporter base and income.

The post holder will directly oversee all digital paid media activity in line with agreed campaign and year round engagement and fundraising strategies and plans, including but not limited to social media advertising, search marketing, programmatic display, and emerging channels ensuring plans are fully integrated with other engagement and fundraising activity (including owned and earned media across all channels and wider organisational efforts).

Working closely with internal teams and external agencies, you will drive digital fundraising performance across a range of campaign and product offers, optimising media spend; creative and supporter journeys using data-driven insights informed by a rapid and robust test and learn methodology to ensure our investments are optimised for performance.

As the Comic Relief’s paid media champion, the post holder will also play a key role in ensuring alignment of media campaigns with integrated web and CRM journeys to deliver consistent and personalised supporter experiences. Proficiency in Google Analytics 4 (GA4) is essential, enabling the role to analyse audience behaviour, measure performance, and continuously refine strategies to improve outcomes across the full supporter lifecycle.

 You’ll be the day-to-day contact for any of our paid media agency partners, ensuring Comic Relief builds collaborative and well managed working relationships that facilitate success.

Join us at the heart of Comic Relief's mission to leverage the power of popular culture to enable people help others and create a just world, free from poverty.

Key responsibilities:

Plan and deliver strategically aligned digital fundraising activity, focussed for the relevant target audiences:

· Contribute to the planning and delivery of a comprehensive digital growth strategy, with specific responsibility for Comic Relief’s paid media across platforms such as Meta, Google, YouTube, TikTok, and emerging channels.

· Directly manage and optimise paid media campaigns to drive audience acquisition, engagement, and fundraising income, innovating and testing new approaches alongside tried and tested methods.

· Collaborate with internal teams to align and integrate paid media activity with broader fundraising and engagement objectives and activity.

· Manage; direct and work with media agencies and platform partners to ensure value for money from our paid media investments. 

· Use data-driven insights to continuously improve campaign performance, leveraging analytics tools and A/B testing methodologies.

· Monitor industry trends and emerging digital platforms to explore new opportunities for audience growth.

· Own budget planning, forecasting, and reporting for all paid media activities.

· Support in developing attribution models and performance tracking to measure the impact of paid digital activity on overall fundraising and supporter base growth. 

Play an active part in the wider success of our fundraising and engagement strategy by:

· Contributing to the development of team wide annual plans and budgets, using learning and insight to make recommendations that facilitate in year and long-term income and supporter base growth.

· Proactively participate in, and as required, lead aspects of wider team planning activities.

· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity. 

· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture.

· Undertake and manage ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role.

· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required. 

Person specification

Essential criteria

· Proven experience in paid digital media management, ideally in a growth-focused role within a charity, agency, or brand.

· Technical expertise:

- Demonstrable experience using digital advertising platforms, including Meta Ads, Google Ads, TikTok, YouTube, and programmatic display.

- Experience in audience acquisition and growth strategies, particularly in driving engagement and fundraising through digital channels.

- Excellent data analysis skills with experience using tools like Google Analytics, Meta Business Suite, and campaign performance dashboards.

· Ability to manage multiple campaigns and projects simultaneously, deploying excellent project management, in a fast-paced environment, able to identify risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.

· Understanding of and experience of using a CRM system and related analytics or marketing tools. 

· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets.

· Experience of and capability in briefing and analysing complex data and insight information to produce clear briefs and effective marketing plans.

· Experience of managing marketing planning and tracking, including media planning KPIs and metrics across online and offline channels, and creating campaign alignment and channel integration to optimise campaigns with a focus on income generation.

· Excellent communication skills.  Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, including:

-Experience of working collaboratively with a range of team members.

-Experience of managing external parties such as creative and media agencies.

-Strong interpersonal skills with the ability to inspire and influence stakeholders.

-Strong stakeholder management and ability to collaborate with cross-functional teams.

· Proactive self-starter and opportunity spotter with proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales. and learn and develop in a fluid, high impact environment.  

· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.

Desirable criteria 

· Line management experience

· Experience of fundraising for both international and national charity causes 

· Accredited fundraising or digital marketing qualification

· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 13th Jul 2025 BST

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Do you have exceptional organisational skills, a proactive approach, and a passion for supporting inclusive leadership at the heart of a purpose-driven organisation? Then join us as an Executive Assistant and play a key role in supporting the Director and Senior Leadership Team of Shelter’s Equity, Inclusion and Culture Directorate. From coordinating key projects and meetings to managing communications and ensuring the smooth running of the Director’s office, this is a fantastic opportunity to help drive meaningful change across a dynamic and collaborative team.

About the role

The Executive Assistant is responsible for the efficient running of the Director’s Office and providing excellent administrative support and project coordination for the Director and EIC Senior Leadership Team (SLT), including document editing, key meeting coordination and recording, and liaison with teams across Shelter. The postholder will help ensure effective communication and collaboration between the SLT, other managers and people in the Directorate. 

Role specifics

We’re looking for someone to provide high-level support to the Director and Senior Leadership Team, acting as the first point of contact for the Director’s office and managing a busy inbox and diary. You’ll lead and support a range of quality and process improvement projects, help coordinate key activities, and ensure everything runs smoothly – from handling correspondence, preparing agendas and board papers, to drafting communications and booking travel. For the wider leadership team, you'll prepare high-quality documents and presentations, manage systems like SharePoint and the intranet, and ensure meetings and away days are well-organised and productive. You'll help monitor progress against strategic objectives, maintain the Directorate Risk Register, and keep projects on track and within budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture Directorate (EIC) was established in 2001 to look at the future with a true equity lens, across Shelter and Shelter Scotland, as a core part of our strategic aims. The Directorate consists of the following services: 

• Equity, Inclusion and Anti-Racism
• Learning and Organisational Development 
• Internal Communications and Engagement 
• Volunteering 
• Lived Experience Insight

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years.  The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.

We are currently recruiting for a Marketing Manager to join our Communications and Sales Team.

The Marketing Manager will plan, manage and deliver the Lyric’s marketing and audience development campaigns to achieve financial targets and maximise attendance across all activity, with a focus on Theatre productions. The Marketing Manager will support the wider Communications and Sales team to ensure activity reaches the broadest possible audience, highlighting our impact and positively developing our reach and reputation.

Working closely with the Director of Communications & Sales, Senior Marketing Manager, Sales & Box Office Manager and Press & Marketing Assistant, they will support the delivery of the wider strategy of positioning the Lyric as an important part of London’s vibrant theatre scene.

Deadline for applications: 12pm on Monday 30 June. 

The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from the global majority and disabled candidates. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and supports parents and carers working in theatre.

Job Title: HR Manager

Line Reports:  Interns and secondments to People Team

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:  £32,500-38,500 (£35,000-41,000 in London)

Hours: Full-time 37.5 hours per week, open to flexible working

Contract: Permanent

Overall purpose

Reporting to the Director of People, the HR Manager will take responsibility for the operational delivery of Breaking Barriers’ key People and HR activities and initiatives. You will have a strong knowledge of all aspects HR and provide proactive, practical support on day-to-day operations as well as leading strategic HR projects. A keen understanding of Diversity, Equity & Inclusion (DEI) in the workplace and employee wellbeing is an advantage.

This role is essential to ensure we continue to be an effective, inclusive and people-led organisation. Your role will be vital in making sure Breaking Barriers is and continues to be a great place to work for its staff.

You will deliver day to day HR support to team members and managers, work across the organisation to advise on HR policies and good practice, deliver recruitment processes, and deliver and track Learning & Development. You will support on wider strategic initiatives, working with the Director of People to embed new strategies and projects informed by employee feedback.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 5th July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.

AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.

The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).

We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting  and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.

Job Summary

The purpose of this role is to provide sound financial management for the Association and CET through:

• Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission

• Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors

• Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets

• Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role

• Oversight and implementation of robust financial systems, policies, and procedures

• Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
   

Main Duties

• Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting

• Oversee invoice generation and debt recovery processes

• Process payments and staff expenses for authorisation

• Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders

• Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed

• Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer

• Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers

• Attend AfCE and CET Board meetings

• Fulfil company secretarial duties, including:

  • Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission

  • Filing changes in Trustees/Directors

• Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required

• Negotiate and implement insurance policies including:

  • General insurance

  • Cyber security

  • Life assurance

  • Staff sickness policy

  • Trustees’ liability

  • Conference insurance

• Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes

• Review VAT returns for accuracy before submission to HMRC
   

Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.

Person Specification

Personal Qualities

• Self-disciplined, organised, proactive and self-motivating

• Logical and methodical approach to finance and administration

• Trustworthy, honest, reliable and conscientious

• Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
   

Professional Competencies

Essential

• Professional accounting qualification such as ACA, ACCA, or CIMA

• Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid

• Experience with Xero or equivalent cloud-based accounting systems

• Strong reporting skills

• Team player with excellent interpersonal skills

• High level of accuracy and attention to detail

• Experience producing management accounts and supporting senior leadership and boards

• Ability to interpret financial data for non-financial colleagues
   

Desirable

• Experience working in a small charity or business

• Understanding of the cultural or charitable sector

• Experience of remote working
   

Benefits

• Unlimited holiday policy

• 5% employer pension contribution

• Life insurance

• Flexible working arrangements by agreement with the CEO

We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.