Business Operations Manager Jobs in London, Greater London
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £35,000 - £37,000 (35 hours FTE) depending on experience
Hours: Either Full Time (35 hrs) or Part Time (21 hrs) - Please specify preference when applying
Place of work: Flexible/Remote/Hybrid, plus a requirement to attend 4 x all staff days per year at our offices in Hatfield, Herts, and some additional conferences as required.
Join Our Team!
Do you want to work full time or part time?
As Health Services Lead at Crohn’s & Colitis UK, you will be integral in project managing the development of a new Healthcare Professional Online Education Programme. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have experience of supporting the delivery pf projects and programmes in a UK wide healthcare context.
- You will be able to develop and maintain a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
- A team player with great written and verbal communication skills.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Please confirm if you are looking for a full time or part time role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email listed in the Recruitment Pack.
Closing Date: Monday 17th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please provide a supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
FareShare
Job Description – Supply Chain and Logistics Officer (Charity Food Supply)
Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.
The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.
You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.
It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
- Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
- Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
- Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes
Logistics and transport
- Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and Analysis
- Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
- Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
- Lead regional network agreement service level review meetings
- Report on data integrity issues to the Network Analyst
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Represent the Supply Chain and Logistics team at network cluster and food category meetings
- Deputise for the Supply Chain and Logistics Manager when required
- Keep team process instructions up to date Project support
- Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
- Project review; share learnings with the Supply Chain and Logistics team
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
- Proven ability to build and maintain relationships with multiple stakeholders and third parties
- Ability to handle and analyse data, spotting trends in data and reports
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Desirable
- Advanced Excel skills and abilities to analyse and manipulate large datasets
- Salesforce or similar CRM system experience
- Supply chain and logistics background
- Experience of working as part of a project team with some responsibility for delivery of a project
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
BENEFITS
28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility
JOB PURPOSE
The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level.
A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.
We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE AND RESPONSIBILITIES
This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT.
Key accountabilities:
- Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
- Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
- Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate.
- Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
- Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:
- Annual budgeting process.
- Overseeing financial reforecasts at regular (currently quarterly) intervals.
- Playing an active role in the broader business planning process.
- Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow.
- Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
- Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
- Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
- Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
- Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
- Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves.
- Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Knowledge:
- A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.
Skills:
- Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
- Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
- Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
- Comfortable in dealing with detail as required given the constraints of working in a small team.
- Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
- Experience of software implementation, and ideally of accounting systems.
- Strong leadership skills including the ability to motivate and develop staff members.
- Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
- Track record in successful project management.
- Ability to identify, assess and manage risks and make recommendations based on objective criteria.
- Team player able to establish productive working relationships with both colleagues and externally.
- Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.
Experience:
- Relevant post-qualification experience, to include managing a finance team.
- Experience of developing and implementing financial procedures and controls.
- Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
- Experience of preparing management accounts in a rigorous environment.
- Experience of managing the preparation of budgets and business plans.
- Experience of VAT accounting, preferably the partial exemption basis and corporation tax.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 28th May 2024
Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you seeking an opportunity to work for an organization that is focused on our impact on the environment and building a sustainable economy for everyone?
Closing Date: Wednesday 19th May 2024.
Location(s): Hybrid/Remote (US, UK or Europe)
Salary Range: USD$80,090- USD$111,000 - Final offer amount depends on multiple factors such as candidates experience and expertise, geographic location, total compensation, and market data.
Who we are
At CDP, we are on a mission to solve our planet’s biggest environmental challenges: climate change, water scarcity and deforestation. We believe you can’t manage what you don’t measure – so we run the world’s largest environmental disclosure system. For the past two decades, our team has worked tirelessly to create a thriving economy that works for people and planet in the long term – we accomplish this by engaging the global actors who wield the greatest influence in driving environmental change: companies, cities, governments, and the capital markets.
CDP’s cascading global impact is powered by our tight-knit team of smart, savvy, curious and committed individuals, who share a common passion for creating a sustainable future. It is our people who make our work possible. And we provide our people with a working environment that empowers each individual to reach their full potential: one that is committed to equity; one that provides equal access for growth and development; and one that supports each individual throughout the full employee life cycle. Follow us @CDP to find out more.
Job Purpose & Background:
CDP’s development team is ambitious, dynamic and at the heart of everything CDP does. As a Senior Manager, Philanthropy, you will focus on developing and managing strategic, high-value relationships with Trusts and Foundations. The Senior Manager will play a key role in developing and implementing a global fundraising strategy at a key time of organizational growth. Reporting directly to CDPs Head of Philanthropy, you are an independent thinker who can help grow and sustain grant funding from Trusts and Foundations.
You are the kind of person who gets out from behind your desk to meet people, influence and achieve long lasting, mutually beneficial relationships. You’ll need to be determined, tenacious and focused on results.
Who you are
- Must reside and be eligible to work in the locations stipulated above.
- You have a proven ability to build and manage philanthropic donor income streams, maximising the value of existing and prospective supporters.
- You have a proven track record of relationship building to secure grants at seven figure and above level.
- You have 5 or more years of fundraising experience, preferably with Foundations or High Net-Worth Individuals.
- You are able to understand diverse donor motivations and deliver a bespoke relationship to meet these and have demonstrable skill in adapting written and verbal communications for a philanthropy audience.
- You have excellent face to face, interpersonal, negotiating and persuasive skills.
- You are an effective communicator.
- You are confident working with senior stakeholders internally and externally, using tact and diplomacy.
- You have extensive experience of bespoke proposal and report writing for a philanthropy audience.
- You have excellent attention to detail, ability to analyse and prepare budgets. You are organised and methodical approach to plan and deliver against a varied workload, managing competing priorities under your own initiative and to strict deadlines.
- Experienced in working as part of a global team
Your day-to-day
You will support the execution of CDPs philanthropic fundraising strategy.
You will manage a portfolio of strategic, high-value donors, building strong relationships and implementing creative solicitation plans to maximise donor engagement and income.
You will research, develop and secure funding from new donors, with a strong focus on funders with a potential to give 7-8 figure grants.
You will develop an excellent knowledge of CDP’s work, liaise with colleagues to prepare and present high-quality information such as tailored presentations and proposals for the donor.
You will build excellent external working relationships at all levels with donors, their staff and networks in order to directly influence their decisions.
You will build excellent internal working relationships to engage staff at all levels in supporting donor stewardship to manage prospective and existing donors effectively.
Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
How to apply:
Please submit your CV and a covering letter setting out how you meet the required skills and experience, which should be no more than two pages. We will be reviewing applications on a rolling basis. We are looking for the successful candidate to start as soon as possible.
The client requests no contact from agencies or media sales.
Are you comfortable to multitask and prioritise your workload? Do you enjoy managing a variety of services? Have you got an understanding of older people and their needs?
We have an opportunity to lead our Health & Wellbeing Team as part of a job share working in collaboration with another senior manager.
You will manage, develop and market Hospital Discharge and Health & Wellbeing Services in Bromley and Greenwich and work in partnership with other providers. You will be responsible for all Hospital Discharge services and work closely with the Hospital as well as be an active member of the Senior Management team.
KEY DUTIES AND RESPONSIBILITIES:
· To have oversight of the monthly and quarterly reports for the services
· The successful candidate will have responsibility for the following services:
o Take Home and Settle/ Hospital Aftercare Service
o Sitting Service
o Handy Person Service
o Frailty Care Navigator
o Long Term Health Conditions
· The work will include some on call responsibilities on evenings and weekends for the Hospital Discharge Services which an extra payment will be made.
· To work in partnership with other providers and health partners across both boroughs.
· To work within the Bromley Well partnership and maintain contact with BTSE
· To build a strong relationship with the hospitals and NHS staff
· To be responsible for health and wellbeing staff including undertaking supervision, guidance and support, allocation and monitoring of work plans, annual appraisals, identification of training needs and participation in the recruitment of staff.
· To work with the Chief Executive to devise and implement a marketing / publicity strategy to promote primary and secondary interventions and other services for older people.
· To work in partnership with older people, volunteers, statutory, voluntary and other agencies to initiate and deliver a programme of healthy living and recreational activities which meet the needs and aspirations of older people in Bromley and Greenwich identifying and developing new initiatives and partners.
· To be responsible for ensuring that risk assessments are undertaken of premises, outreach venues, client’s homes and other measures for the provision of a safe environment ensuring that all legislative requirements are met.
· To ensure that evaluation and monitoring of service/project outcomes is implemented, enabling Age UK Bromley & Greenwich to demonstrate the effectiveness and impact of the service delivery.
· To establish and maintain excellent working relationships with clients, work colleagues, volunteers and partner organisations
· To work alongside the Chief Executive to undertake long-term strategic planning of primary and secondary care interventions and other health and wellbeing services.
· To work with older people and with other groups, organisations and agencies in the boroughs to identify potential areas for health, education and social activities that older people want to participate in, and identify funding sources to develop and deliver the new areas of work.
· To be creative and innovative in designing new opportunities and projects for people to get involved across the boroughs in the co-delivery of services.
· To work with diverse and/or hard to reach individuals / groups who are not involved in their community, in particular targeting people who are socially isolated.
· To keep your knowledge up to date with the health priorities and health commissioning strategies in both boroughs to ensure our services are ‘fit for purpose’ and can contribute to the current overarching outcomes agreed between the local Authorities and the ICB.
· To be familiar with the Joint Strategic Needs Assessments (JSNAs) Health & Wellbeing Strategies and decisions agreed at the joint local authority and ICB & Wellbeing Boards.
FOR A FULL JOB DESCRIPTION PLEASE DOWNLOAD THE JOB PACK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Background Information
The Weir Link was established to replace what was a derelict laundry and community room with a new purpose-built building which opened on the Weir Estate in June 2010. The charity’s principal aim is to provide educational, training and social opportunities that ‘bring the community together’ from all areas and backgrounds across the streets and estates within the local area.
To date the building has been used as the base for a Children’s Centre, Nursery (currently operated by London Early Years Foundation (Leyf)), a Volunteer Project as well as a range of other Fun Days, coffee mornings, community meetings and social get togethers. In addition to the nursery, which occupies the largest rooms of the building, there are additionally two office spaces and a meeting room available for community use.
We currently run a range of weekly after-school activities, including a homework club, two stay-and-play sessions, an arts and crafts club and a Pilates class. We also facilitate other community activities, including yoga classes, ante-natal classes and local residents’ meetings.
Job Description
Key responsibilities
1. Ensure that all aspects of the management and operation of The Weir Link are carried out effectively and in keeping with the organisation’s mission, vision and values.
2. Manage the delivery of a high-quality programme of activities and events for the local community.
3. Manage current partnerships, both those organisations with long term rental agreements and those with whom we co-ordinate activities and services for the community.
4. Continue to develop and manage new partnerships in keeping with the aims and objectives of the business plan.
5. Line-manage the Facilities and Bookings Co-ordinator to ensure the building is well-maintained, safe and meets all statutory requirements.
6. Manage the co-ordination of website updates and social media posts in collaboration with our team members.
7. Work with the Trustees to implement the 3-5 year business plan, including a sustainable funding strategy.
8. Ensure an effective marketing strategy to continue to promote our activities and events to the local community.
9. Ensure all those who visit The Weir Link feel welcome, safe and encouraged and maintain systems for monitoring our users’ satisfaction and evaluating outcomes.
Person Specification
The successful candidate will be able to demonstrate a range of skills and experience as follows;-
1. Experience in business development and identifying potential development opportunities with other partners and organisations.
2. Experience fundraising and researching and applying for grants and funding opportunities.
3. Demonstrable success in project management, including experience of marketing and communications (both online and offline), as well as effective reporting and evaluation.
4. Experience in community research with a wide range of individuals and community groups, including through the organisation of community events
We are looking for a motivated, organised and reliable individual who is happy to take on these responsibilities while working closely alongside others in our small team. Above all you will be flexible, resourceful, efficient and committed to contributing in a meaningful way to our local community. As with all small organisations, sometimes we have to go above and beyond what is expected on a daily basis, but in return we can offer greater flexibility than other larger organisations.
This is a part-time, maternity leave role for 12 months in the first instance. We are able to offer a flexible working pattern, which would comprise of 15 hours per week across three days a week. The hours can be between 9.30 and 4pm every day, with the possibility of hybrid working (combining office-based and remote working) during the school holidays.
This role would suit a parent or carer who would like their hours to work around the school day and have flexibility during school holidays.
Ideally the person would also be a local resident who is prepared to build on our links with other community organisations that are local to The Weir Link.
Competitive and negotiable pay package.
Please send your CV and a cover letter explaining why you are suitable for the role and why you would like to work for The Weir Link.
Application Deadline: Monday 20th May, 2024
Interview Process: We will review applications on a rolling basis and may schedule interviews before the closing date. Exceptional candidates may prompt an early closure of the application process.
Ready to make an impact? Apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an exciting initiative that is supporting governments around the world to protect and promote media freedom!
The Thomson Reuters Foundation (TRF) is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity we work to advance media freedom, foster more inclusive economies, and promote human rights. We combine our unique media development and legal services to drive systemic change through news, capacity strengthening, free legal assistance, and convening initiatives.
TRF provides a Secretariat function to the Media Freedom Coalition (MFC). The MFC is a partnership of 50 countries from six continents working together to advocate for media freedom and the safety of journalists at home and abroad. The MFC works closely with civil society and a panel of legal experts, among others, to promote media freedom through a range of activities – including public and private diplomacy to support journalists at risk, coordinated action through embassies, events and the promotion of legal reforms. The MFC was established in 2019 while the Secretariat was established in 2022. More information about the MFC can be found here.
The MFC Secretariat plays a central role in maximising the impact of the Coalition. It does this in four areas:
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Administration and operations: delivering specific activities including events and briefings; supporting and coordinating responses to cases of concern (in which journalists and news organisations are facing threats to their reporting); supporting embassies to act on media freedom; organizing meetings and maintaining the MFC’s network of contacts;
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Communications: communicating the MFC’s activities and impact externally, via website, social media and mainstream media coverage; supporting public-facing events; keeping the MFC’s network informed about activities and opportunities to take action;
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Policies and strategy: ensuring policies and processes are in place to facilitate an efficient, effective and responsive coalition; supporting strategic decision making; monitoring the latest developments in the media freedom context;
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Monitoring and evaluation: tracking and understanding the MFC’s outcomes and impact, and learning lessons from this.
The Secretariat is supported by grants from Global Affairs Canada and the UK’s Foreign and Commonwealth Development Office.
We are seeking a creative and resourceful Communications Manager to join our team. You will lead on the Secretariat’s communications function, both internally and externally, and will implement (and potentially improve on) our existing communications strategy. For the MFC, effective communications are not only about demonstrating the Coalition’s impact, they are also a way of encouraging and inspiring MFC member countries and their embassies to take action on media freedom. This means the Coalition’s communications are an essential component of its pathway to impact.
You will be required to engage with government representatives, diplomats, NGO leaders and some of the world’s finest legal practitioners as part of this role. You will look across the Coalition’s work and develop relationships with member countries and their embassies to identify human-centred stories that showcase the MFC’s work. The ideal candidate will be skilled at turning issues into stories and comfortable with taking the initiative and taking ownership of this area of the Secretariat’s work.
The role is based in Canary Wharf in London. The role is full time and you would be expected to attend TRF’s offices two or more days per week.
This is a 21-month fixed-term contract, starting 1 July 2024 or earlier, depending on availability. The contract may be extended beyond March 2026, conditional on further funds being secured for the Secretariat’s continued operation.
Some travel is anticipated as part of this role.
About The Role
As the Communications Manager you will:
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Research, develop, edit and write communications materials including impact stories and case studies for the MFC’s website and potentially other platforms, using multimedia options where appropriate
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Lead on the implementation of the MFC’s communications strategy, potentially making improvements to this, and tracking key performance indicators accordingly
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Manage the MFC’s website and social media channels (currently focused on Twitter/X) and monitor analytics/produce reports; manage upgrades to the MFC website in collaboration with TRF colleagues
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Curate and produce the MFC’s monthly network newsletter, which is sent to all MFC members and stakeholders
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Organise MFC events, online or in-person, and secure engaging speakers to feature in them
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Plan the MFC’s communications activities, taking account of communications opportunities such as anniversaries and international days
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Promote and maximise the impact of joint statements by MFC member countries, and monitor their impact
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Produce resources for member governments and their embassies, helping them to communicate on key media freedom issues
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Build relationships with media freedom organisations and networks to ensure wider communications reach and opportunities to collaborate
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Identify opportunities to feature the MFC within national/regional/international media as appropriate and build relationships to facilitate this
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Organise events (online or in-person) in collaboration with other members of the team, including developing content, finding speakers, and event coordination
About You
To be our Communications Manager, you will likely have:
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Solid experience in a communications role, producing communications outputs as part of a communications strategy
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Ability to write clear, concise and engaging copy with excellent attention to detail
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A diplomatic approach, including the ability to see issues from others’ perspectives and to spot and mitigate potential risks
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Ability to forge trusted relations with a wide range of cross-sector stakeholders
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Strong organisational skills and the ability to prioritise and manage multiple tasks with competing deadlines
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Fluency in English; other languages desirable but not necessary
It would be useful if you also have:
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Understanding of, or interest in, media freedom issues
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Experience of working with government officials (at any level)
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Experience working effectively as part of a remote team on collaborative initiatives
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
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Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
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Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
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Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
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Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
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Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
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Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.
You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.
This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.
About the role
- Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
- Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
- Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
- Line manage the new Trusts and Institutional Funding Executive providing professional development and support.
About you
- Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
- Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
- Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
- Line management or leadership experience.
Employee benefits
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
- Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our Maintenance Assistants provide integral support in ensuring our three Battersea sites remain operational. We currently have an opportunity for someone with experience in general maintenance to join us and deliver a programme of planned preventative maintenance tasks. This work will keep our buildings, site, and equipment in the best condition possible.
Tasks will include maintenance of:
- Drainage
- Guttering
- Door furnishings
- Kennel and pen management
- HVAC and plant
You will also be involved in supporting discreet projects such as office moves, space conversions and other site and paddock improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 29th May 2024
Interview date(s): TBC
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
VoiceAbility is a leading national charity, working across the UK to support people who face disadvantage or discrimination to have a stronger voice, and to achieve their goals and rights. Our mission is to ensure that people are listened to, respected, and have access to the services and support they need to lead fulfilling lives.
We are committed to safeguarding and protecting children, young people, and adults across the UK home nations. We aim to create a safe and supportive environment where everyone is free from harm and can thrive. We are looking to recruit an exceptional individual to our new post of Director of Safeguarding, to join our leadership team and spearhead our safeguarding strategy.
Role Purpose
As the Director of Safeguarding, you will be the cornerstone of our commitment to the safety and well- being of children, young people, and adults across our organisation. Your role is to lead with authority and vision, developing and implementing a robust, UK-wide safeguarding strategy that not only meets but exceeds legislative frameworks and best practices. You will be the driving force behind a culture of transparency, vigilance, and continuous improvement, ensuring that safeguarding is embedded in every aspect of our work.
In this pivotal role, you will serve as the ultimate guardian of our approach to safeguarding, acting decisively and confidently in the face of complex challenges. Your strategic leadership will guide our organisation through the evolving landscape of safeguarding, anticipating risks, and seizing opportunities to enhance our protective measures. By fostering strong partnerships and facilitating open, constructive dialogue, you will inspire trust and confidence among staff, stakeholders, and the individuals we support. Your dedication and expertise will ensure that we remain at the forefront of safeguarding excellence, creating a safe environment where everyone can thrive.
Key Responsibilities
· Strategic Leadership: Direct and oversee all safeguarding activities, ensuring compliance with internal and external standards. Lead strategic planning and operational delivery within safeguarding domains.
· Service Delivery & Quality Assurance: Develop, review, and implement safeguarding policies and procedures to ensure they are current and compliant with legal requirements.
· Compliance and Risk Management: Ensure adherence to safeguarding legislation and manage risks effectively.
· Training and Development: Identify training needs, develop, and quality assure appropriate safeguarding programmes for all staff and volunteers.
· Incident Management: Handle complex safeguarding issues, ensuring swift and decisive action, including referrals to external agencies.
· Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including safeguarding agencies and partners.
· Reporting and Documentation: Maintain accurate records and report safeguarding activities to the leadership team, Safeguarding Governance Committee, Board, and relevant entities.
· Commercial Awareness & Innovation: Identify opportunities for commercial growth and innovation in safeguarding commissioning and processes.
· External Influencing: Use external expert stakeholders to better inform practice delivery and proactively horizon scan multi-sectors for future safeguarding opportunities to develop new ways of working and influence wider policy and societal change.
Person Specification
Qualifications:
· Degree in any related field or equivalent work experience.
· Relevant safeguarding certifications covering both children and young people (CYP) and adult safeguarding and protection.
· In depth evidence of comprehensive CPD and how you would deploy this knowledge in post
Experience:
· Extensive experience in a senior leadership role focused on safeguarding across large and complex organisations delivering services, in equal measure, for CYP and adults.
· Evidence of significant experience in delivering on each of the key responsibilities in depth.
· Proven track record in developing, implementing, and evaluating safeguarding policies, procedures, and training programmes.
· Experience managing and influencing teams and individuals on complex safeguarding cases, including conducting risk assessments and coordinating with external agencies.
Skills:
· Exceptional leadership and strategic planning abilities.
· Strong analytical and problem-solving skills, capable of making critical decisions under pressure.
· Excellent communication and interpersonal skills, adept at building relationships and influencing at all levels.
· Ability to train, mentor, and inspire a team, fostering an organisational environment of continuous improvement.
· A serious current working knowledge of the wider social, psychological, and environmental factors impacting safeguarding, with the capability to apply this
· Full awareness of national safeguarding landscapes, including key agencies and their roles, and the capacity to navigate and influence within and out with this ecosystem.
Attributes and Behaviours:
· A profound commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
· High integrity and ethical standards, capable of managing confidential information discreetly.
· Proactive and innovative thinker, open to exploring new ideas to enhance safeguarding practices.
· A proactive and innovative thinker, open to exploring new ideas and approaches to enhance safeguarding practices with an ability to maintain own cutting-edge CPD.
Additional Requirements:
· Willingness to undergo an enhanced DBS check or other national equivalents.
· Flexibility to respond to urgent safeguarding concerns outside of regular working hours.
· Commitment and dedication to driving own continuous professional development in the safeguarding domain and other suitable areas of knowledge
How to Apply
To apply please click the Apply Now button to be re-directed to the VoiceAbility website.
Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing the date.
Join us in making a difference and ensuring the safety and well-being of those we support.
The client requests no contact from agencies or media sales.
Fundraising Events and Challenges Lead
£44,342 - £47,888 pa
City of London and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of job:
The Fundraising Event and Challenges Lead is responsible for overseeing the fundraising events portfolio, developing and driving the strategy, and leading the delivery of a wide-ranging events and challenges portfolio to deliver ambitious organisational objectives and fundraising growth targets. This includes high-profile celebrity sporting and non-sporting challenge events alongside special events and mass-engagement events.
Key responsibilities:
· Leads the strategy setting and annual planning and budget setting for Comic Relief’s events, including building financial models, developing business cases and strategic plans.
· Lead the operational planning and implementation of fundraising events from ideation, through development and delivery, ensuring an agile approach to changing circumstances and to manage risk and maximise income opportunities.
· Manage and coach the events co-ordinator to support and deliver operational and fundraising activity across the portfolio to deliver against agreed plans and objectives.
· As appropriate, lead or work as part of cross-organisational matrix project teams to deliver all event fundraising elements including developing coherent narrative, fundraising marketing activity, supporter journeys and income/performance tracking and management.
· Lead and manage project teams of internal and external stakeholders and suppliers to ensure all aspects of fundraising events are delivered effectively and successfully to deliver income targets.
· Procure and manage the day-to-day relationship with external delivery partners to ensure safe and successful development and delivery of events; this could include events logistic delivery partners, integration of external media broadcast outlets or television production companies.
· Working with the FR Events co-ordinator, supporting all operational elements of events including event plans, logistics, risk assessments, live content requirements, content delivery, health & safety, risk management and crisis management plans.
· Actively manage the fundraising event budgets, ensuring spend is monitored, reported, and reforecast, with cost saving opportunities leveraged to maximise net income.
· Operate as a champion of fundraising events within the wider organisation proactively identifying, sourcing and helping to embed new ways of working, tools and approaches that drive and optimise income from fundraising events across an array of target audiences.
· Foster a culture of high performance and build organisational event fundraising expertise. Work across the organisation to ensure each challenge/event is audience focused and all opportunities to maximise income are explored through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact.
· Working as a lead within the Fundraising Directorate, work with colleagues to ensure all activity is appropriately integrated within the wider fundraising plans and portfolio, targeted to agreed audiences appropriately and designed and delivered in a way that maximises engagement and lifetime value.
People Management
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff.
· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations.
· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed.
Person specification
Essential criteria
· Experience in developing strategies, plans and managing and delivering events with a focus of income generation.
· Experience of delivering high profile events with multiple external partners
· Demonstratable experience of complex project and stakeholder management in high impact and proven ability to deliver on time and on budget.
· Evidence of working in high-pressure, high-risk environments with high personal resilience and the ability to effectively manage and mitigate risk, adapt and respond to fast-paced change.
· Excellent communicator with experience of leading and working effectively in cross-functional project teams and wide-ranging stakeholders to deliver shared goals and objectives.
· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies, reforecasting, and ongoing tracking against these.
Desirable criteria
· Experience working across a full spectrum of events including sporting and non- sporting challenge events and special events, including with a focus on targeted audiences from mass audiences to high-net-worth audiences.
· Experience of working with broadcast media partners.
· Experience of using a range of digital channels to drive engagement and income to event related activities.
· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners.
Perks and benefits:
· Flexible working hours
· Work from home option
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:59pm, 30th May 2024 BST
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Equal opportunity
We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, race, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to: Be valued for being yourself Do your best work, and be supported to break down barriers so you can succeed Be heard, respected, and treated as an equal, whatever your level, experience or background Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
The purpose of this role is to provide administrative support for Global Black Thrive involvement in the Culture of Care Programme liaising with the Lived Experience Advisors, the Race Equity Lead, Neurodiverse Connections, the Royal College of Psychiatrists and NHS England.
This will include HR, Operations and Admin functions relating to the Culture of Care (CoC) Programme and will include managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors.
The role will be the first point of contact for our CoC team, organising travel and accommodation, managing HR and office queries.
You may be involved in managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), checking and following right-to-work in the UK, and administrating DBS checks.
You will be working with the HR and Admin Manager in Global Black Thrive and may be required to assist in wider team activities where required.
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want