Business operations manager jobs

The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.

As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.

The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.

This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Retail Development in Northern Ireland

Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.

While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.

With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.

Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Annual leave purchase scheme
•    Enhanced maternity leave pay and shared parental leave
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

Job Location: Derry

2a Castle Street, Derry, BT48 6HQ  

About You: 

ESSENTIAL

Experience

• Experience working in a retail or customer facing environment.
• Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
• Experience organising priorities and working effectively within a fast-paced operational environment.
• Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
• Experience supporting the day to day running of a shop, store or customer focused operation.
• Experience contributing to sales performance, income generation or achievement of target.
• Demonstrated ability to take initiative and work independently within a busy operational environment.

Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.

Knowledge and Skills

• Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
• Organised and proactive approach with the ability to manage competing priorities.
• Commercial awareness and an understanding of how good retail practice drives income.
• Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
• Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
• Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
• Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
• Ability to build positive relationships and engage effectively with local communities and stakeholders.

Working Pattern

• Flexible approach to working hours, including weekends and Bank Holidays.

DESIRABLE

Where a high volume of applications is received, preference may be given to candidates who can demonstrate:

• Experience managing or supervising within charity retail or commercial retail.
• Experience opening, developing or growing a retail or community initiative.
• Experience recruiting, managing or supporting volunteers.

To view the full job description, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. 

HOW TO APPLY

To apply for this post, please complete the application by 29th May 2026.

To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB3

Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).

New employees will normally start at the beginning of the pay band, with scope for progression over time.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

It is the nature of this post that weekend working hours may be part of the normal working week.

This appointment is conditional upon the satisfactory completion of a three-month probationary period.

Deadline: 29th May 2026

Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out. 

All candidates who are short-listed for an interview will be notified via email.

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Are you an experienced accountant who is passionate about dogs?
We’re searching for a Financial Accounting Manager to take the lead on all things accounting: from ongoing accuracy on the general ledger to year-end accounts.

What does this role do?
As Financial Accounting Manager, you will:

• Be responsible for end-of-year accounts, working closely with colleagues and auditors to ensure all accounts are completed accurately and compliance is maintained,
• Maintain ongoing accuracy in the general ledger for UK entities, reviewing transactions and control accounts to identify and rectify errors,
• Ensure tax compliance, from reviewing returns to ensuring compliance in line with changes to tax legislation and guidance,
• Manage and coach the Assistant Financial Accountants, providing strong leadership, performance management and professional development,

Interviews for this role are provisionally scheduled for 1st June 2026, and will take place on Teams. This role is available as a fixed term, family leave cover until August 2027.

Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant who has been responsible for managing the year-end process in a large group, who understands complex VAT environments and maintaining an accounting system. You’ll work pro-actively and flexibly to meet multiple competing deadlines, while leading and coaching a small team. You’ll be an excellent communicator, with the ability to collaborate with stakeholders across the charity and communicate complex financial information to non-financial colleagues. A commitment to the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Key responsibilities:

1. Main Purpose of the Job

• To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.

• To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.

• The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.

• Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.

• Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.

• Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.

• Working with the conference department to identify relevant topics for panel meetings and conference events.

• To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.

• To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.

• To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.

• To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.

• To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.

• To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.

• Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.

• Ensuring AvMA panel template letters and documents are updated

• From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.

• To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.

• To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.

• To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.

• To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.

• To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.

• Any other duties associated with the role.

2. Skills and Experience

Administration of the AvMA Panel

The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.

AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.

Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.

Assessment of new applications, interviews and dealing with correspondence

The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.

The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.

The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. 

Reaccreditations

Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.

AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. 

AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.

Other AvMA Panel assessments

In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.

Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member.  The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. 

There are about 5 applications for changes of firm rising to a maximum of 10 per annum. 

Interim Reviews

From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely. 

There are about 3 interim reviews per annum, currently not exceeding 6. 

3. Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.

• To undertake other duties commensurate with the post as may be required.

• Deputise for the Head of Events when necessary 

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
 

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
 

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
 

A full description of responsibilities can be found in the job description.
 

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
 

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
 

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS
 

 How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.
 

Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
 

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Job Title: People and Culture Business Partner

Location:

• Preferred: London, UK; Addis Ababa, Ethiopia; Accra, Ghana; or Kampala, Uganda;
• or any other Right To Play based location (Bujumbura, Burundi; Toronto, Canada; Beirut, Lebanon; Bamako, Mali; Islamabad, Pakistan; Ramallah, Palestinian Territories; Kigali, Rwanda; or Dar es Salaam, Tanzania)

(Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)

Contract Type: Full-time (40 hours per week), long-term engagement

Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.

Target Start Date: As soon as possible

Application Closing Date: May 17, 2026 23:59 EDT

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Paid leaves
• Competitive benefits
• Learning opportunities and 5 learning and development (L&D) days per year
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link: https://righttoplay.hiringplatform.ca/237927-people-and-culture-business-partner/1077399-application-form/en

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and sfeguarding information are available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  P&C Business Partner

Grade: 8

Reports to: Chief People & Culture Officer (CPCO)

Location UK, Ethiopia, Ghana, Uganda preferred or any other RTP based country

Direct Reports: N/A

Department: People & Culture

1- Purpose:

The P&C Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards.  The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.

2- Accountability & Responsibilities:

Operational delivery (40%)

• Provides advice and influences action on P&C global policies, and in collaboration with local P&C Specialists advices on local policies and employment law to staff and management based in COs.
• Supports the review and localisation of P&C policies and embeds best practice, ensuring local needs and culture are reflected.
• Works with CPCO, P&C  team, Global Directors of Country Offices and Logistics Manager to identity and mitigate people related risks in COs and prevent and resolve issues.
• Supports adherence to safety, security and Safeguarding policies and procedures in COs.

Employee Relations and Employee Services (30%)

• Monitors the whistleblowing line and ensures timely action is taken in all complaints received related to COs.
• Oversees and works with P&C and COs management on the prevention and effective resolution of employee relations issues and adherence to disciplinary procedures. Responsible for maintaining confidential records.
• Conducts investigations and liaises with legal firms and/or investigators to resolve ER cases.
• Identifies trends and areas of concerns based on data channels i.e. surveys and exit interviews and proposes and implements remedial actions.
• Acts as one of the systems administrators of the whistleblowing and the anti-terrorism platforms

Quality Assurance (20%)

• Drives efficiency and quality assurance of P&C operational practices in COs by conducting assessments and P&C audits and works with P&C Specialists and Country Directors (CDs) to enhance the employee experience, ensure consistency, continuous improvement and enhance People’s capacity in country.
• Supports CDs to ensure compliance and manage P&C risks as per country risk register and audits’ actions.
• Contributes to the data gathering, analysis and presentation of P&C reports, to enable decision making Identifies trends, proposes actions for improvement and instigates implementation.

Diversity, Equity Inclusion and Accessibility (10%)

• Embeds DEIA approaches in policies and processes, to create a framework that welcomes and supports staff regardless of race, ethnicity, gender, age, religion, language, ability, status, and location.
• Works with the GDEIC to communicate DEIA strategy and establish measurable goals to track progress.
• Sources, develops and manages trainings and other activities, including the LMS system and the DEIA Week.
• Analyses DEIA data to make recommendations and support implementation of agreed actions.

Perform other duties as assigned

3- Scope (geographical and/or functional), Impact and Autonomy

The role has a primary focus on supporting and advising leaderships and coaching P&C specialists and managers on P&C operational needs of Country Offices. It also has a global scope in supporting the advancement of the DEIA agenda with the view of achieving the culture of One Right To Play . Consults the CPCO on complex, unclear or long term impact matters.

4- Leadership and Staff management

Provides technical leadership and coaching to the P&C Specialists in COs (10 plus colleagues), also acts as counsel of CDs and senior staff based in COs on P&C policies and strategic shifts impacting staff. Lead the P&C Global Community of Practice and the Global DEIA Committee (GDEIAC).

5-  Information requirement for decision-making

Identifies areas for improvement and implements P&C solutions in COs to ensure a smooth service is provided. Under the guidance of senior P&C staff, updates and embeds policies, processes and other key P&C initiatives. 

Uses the policy framework, organisational and country strategies to guide priorities. Their action is informed by trends and issues identified as a result of the analysis of People’s data reports, surveys and other sources available to mainstream processes and achieve efficiency in the operation.  Policy changes are to be approved by the CPCO.

6- Innovation and Improvements

The incumbent is expected to proactively recommend improvements to policies, procedures and practices based on international P&C best practices.  Working with P&C specialised colleagues introduces improvements across all areas of P&C including workforce planning, safeguarding and Safety and Security.

7- Relationships & Communications: Internal / External:

Internally works closely with the P&C global team, CDs, HQ Country Operations and Finance on the delivery of P&C annual processes and initiatives that drive improvement and effectiveness. Also, works closely with the GDEIAC to deliver the DEIA activities. Externally the role liaises with legal firms, investigators and networks.

8- Expertise (Certifications / Education, Professional Experience)

• Master’s degree in human resources management, Business Administration, Org Behaviour or related field
• Extensive experience of working at HQ or regional level on an international development organization with representation in low and medium income countries
• Experience in management of HR international operations with thorough knowledge and understanding of applicable local laws, donor requirements in a number of countries with the intention of providing similar employee experience across the board
• Experience in delivering HR services through a business partner model
• Experience advising and training P&C professionals, staff and leadership on employee relations issues and best people management practices
• Proficient in verbal and written English and fluent in French, Arabic or Portuguese is preferred

9- Core Competences

• Collaboration Able to influence and create strong partnerships with staff at all levels to achieve results
• Growth Mindset Able to introduce continuous process improvements in HR operational areas, supporting other to develop.
• Resilience Able to work under pressure meeting deadlines and delivering results through others
• Professionalism, Able to exercise discretion, maintain confidentiality and observe an ethical approach
• Management and Interpersonal Skills Excellent interpersonal skills, and a wide understanding of human relations; high level of emotional intelligence

10- Additional information

 International travel including security high risk countries up to 6 times a year and extended screen time.

Appendix I: Hiring Salary for Each Country

Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.

• Burundi: BIF 2,601,803 per month
• Canada: CAD 90,418 per annum
• Ethiopia: ETB 258,574 per month
• Ghana: GHS 15,156 per month
• Lebanon: USD 3,873 per month
• Mali: XOF 1,244,044 per month
• Pakistan: PKR 448,947 per month
• Palestinian Territories: ILS 17,116 per month
• Rwanda: RWF 2,581,173 per month
• Tanzania: TZS 7,276,275 per month
• Uganda: UGX 9,750,052 per month
• United Kingdom: GBP 54,374 per annum

• As an Employee Relations Specialist, you’ll be the escalation point from our People Operations team and will apply your specialist employee relations knowledge and expertise to provide professional and pragmatic employee relations advice on a range of employee relations (ER) issues, policies and processes.
  
  You’ll pro-actively engage with managers to offer best practice advice on a range of ER case work, spotting and assessing the risks and advising managers on how to mitigate or find resolutions to those risks which are in the best interest for British Heart Foundation (BHF). 
  
  You’ll take ownership of your own case work from beginning to end and responsibility for the advisory solutions ensuring best practice timescales are adhered to. You will also ensure any risks or concerns are flagged. 

  
  About you
  
  With a CIPD Level 5 minimum qualification, or equivalent, you'll have extensive HR knowledge and understanding around best practice. You'll also have an up-to-date ER and Employment law knowledge, and understand ACAS Code of Practise and be knowledgeable on the Equality Act.
   

  You’ll have substantial experience managing complex casework, including dismissals and discrimination. You are able to weigh up complex evidence and reach sound conclusions that are fair and reasonable while protecting the business. You have the proven experience of navigating legal complexities and negotiating successful resolutions swiftly. 
  
  Ideally, you will have ER specialist experience confidently managing a high volume of cases in a large organisation. Additionally, experience of tribunal case preparation, restructuring, redundancy, and TUPE would be highly advantageous.
  
  To succeed in the role you will:

  • be a highly effective team player
  • have excellent communication skills
  • be able to build trust and rapport quickly
  • have strong time management skills
  • be resilient and work well under pressure to multiple and conflicting deadlines. 

  
  We’re looking for someone with a passion for all things employee relations who will be an ambassador for the People Relations team. Willing to challenge and influence managers, you’ll encourage them to be the decision makers as well as positively challenge the status quo on process, policy and procedure. 

   

  Working arrangements

   

  Please note this is a 4-month fixed term contract.
  
  This is a hybrid role, where your work will be split between your home and one day per week, on average, in our London office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  
  
  Due to the length of the contract we are looking to get someone in post as soon as possible.
   
  Belonging at BHF 

    
  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 
  
  To hear from our people, check out Belonging at BHF.  
  
  Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
  
  Benefits and development  

  At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.    
   
  To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.  
   
  Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  
   
  Interview process
  
  Interviews are due to take place shortly after the role closes.
  
  How to apply 
  
  It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
  
  As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
  
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

  Please note internally this role will be known as People Relations Specialist. 

Salary: £33,475 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation.

Location: Hybrid. (Hybrid approach with some working from home days. Regular travel to client sites as well as infrequent travel to Unseen’s head office in Bristol).

Contract type: Permanent, Full-time (Part time may be considered), Mon-Fri (occasional weekends/ evenings). Flexibility is important to meet the demands of the role.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.

Purpose of the role:

This role is key in ensuring effective delivery of a range of business services to clients. Working within a small, dynamic team, the successful candidate will play a pivotal role in ensuring our range of services focused on worker wellbeing are delivered professionally and sensitively.

This is an exciting role that sits at the heart of Unseen’s response to worker exploitation, engaging with clients, interviewing workers at diverse client sites across the UK, supporting colleagues on providing allegation management and business portal services for clients as well as supporting on delivering the Seasonal Worker Scheme Support Line.

The role requires a professional individual who is a confident communicator, self-motivated, displays empathy and is an independent critical thinker. Someone with experience of working in a corporate environment or who has worked with business clients is highly desirable. Knowledge and understanding of how to engage with vulnerable people and businesses of all sizes is a distinct advantage.

To apply:

• Please complete Unseen’s application form on our website for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on 31 May 2026.

Interviews will likely be held the week commencing 8 June 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs @ unseenuk. org.

The Centre for Emotional Health is recruiting for a Training Administrator to work with our friendly and nurturing team, administering The Centre for Emotional Health’s trainings and assisting with customer relationship administration.

The Centre for Emotional Health is a national charity dedicated to everyone living an emotionally healthy life. We provide training for local authorities, family hubs, prisons, schools, workplaces and communities. We advocate nationally for the importance of good emotional health. All our work, including all the training we deliver, is underpinned by The Nurturing Programme.

We are looking for an organised individual with strong communication skills, attention to detail, and experience of a variety of IT systems. The successful applicant will be responsible for managing the administration of The Centre for Emotional Health’s trainings pre- and post-training delivery, working as part of a busy Operations and Finance Team, and assisting our Business Development and Programmes Teams with customer relation tasks. You will enjoy working collaboratively and will feel secure in managing a fast-changing, busy workload as part of a wider team.​

Key responsibilities:

• Coordinate and administer all The Centre for Emotional Health trainings, overseeing bookings, venues, online training delivery, trainer, customer, and colleague liaison, and pre- and post-training documentation.
• Manage training communications and trainee feedback systems, maintaining accurate records and sharing information with customers and colleagues
• Nurture customer relationships in line with our organisational values, responding to queries by email and phone, and maintaining our website and CRM database.

The closing date for applications is 9am, Tuesday 19th May.

Interviews will take place Friday 22nd May at The Centre for Emotional Health’s office.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. 

We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. 

We are looking for a Finance Manager to join our Finance & Resources team playing a key role as part of an exciting transition from a historically outsourced finance model to a strengthened, in‑house finance function as we prepare to deliver our new five‑year strategy. This role will have exposure to an exciting mix of management accounting, business partnering, financial analysis and process improvement whilst ensuring the organisation’s core financial delivery.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

We are a growing charity with an annual income of £3.5m with a diversified funding portfolio including grants, donations and trading income with a mix of restricted and unrestricted funds. This is a new part‑time role within Leukaemia UK’s Finance & Resources team and forms part of a planned transition from an outsourced finance model to a fully in‑house finance function. The role has been created to strengthen internal finance capability and resilience as the organisation prepares to deliver its newly approved five‑year strategy from 2027.

You will play a leading, hands‑on role in running the organisation’s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline.

As part of a small central team, you will work alongside the Director of Finance & Resources and the Finance Officer, and partner closely with colleagues across the organisation. You will provide practical financial guidance, help teams understand and manage their budgets, and act as a trusted internal finance partner, as well as ensuring the smooth running of day‑to‑day finance processes.

This role is particularly suited to someone who enjoys being hands‑on, combining operational delivery with continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and build a finance function that is fit to support an ambitious and growing charity.

In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK’s next phase of strategic development.

Skills and Experience

Essential:

• Significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation.
• Qualified or part-qualified accountant, holding one of the UK mainstream accountancy qualifications with strong operational finance experience.
• Excellent knowledge of UK charity SORP and regulatory reporting requirements.
• Strong understanding of financial controls and month and year-end processes.
• Strong experience in preparing management accounts, forecasts, budgets and statutory accounts.
• Highly experienced in all aspects of Xero cloud-based accounting system, especially reporting.
• Strong IT skills, including Office 365 and SharePoint.
• Experienced in charity fund accounting and restricted funds tracking and monitoring.
• Ability to balance hands on delivery with improvement and change.
• Experience in improving finance processes and introducing automation or system improvements.
• Strong communication skills, ability to work collaboratively with colleagues and strong stakeholder management skills.
• Comfortable working in a part time role with clear priorities and boundaries.
• Resilient and comfortable with navigating through change.
• Uphold the charities culture and values of being bold, collaborative and curious.

Desirable:

• Experience of line managing staff and supporting their development.
• Management of outsourced service providers.
• Independent learner, keen to find and apply best-practise solutions.
• Willingness to identify, test and apply appropriate technology and AI tools to streamline processes.
• Discrete and trustworthy with high levels of integrity

Role Specifics

• 22.5  hours per week (0.6 FTE) worked over 3 days or more, Monday to Friday.

• Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working.  In this role you are required to work from the office at least 1 day per week.
• £40,000 – £45,000 FTE dependent on experience. Pro-rata for part-time hours
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK

Benefits

• 36 days holiday per year, including bank holidays - pro rata for part time employees
• Pension – default is 4% employee and 4% employer and we match up to 6%
• Life Assurance – x 4 cover
• Critical Illness Cover
• Cash back healthcare scheme & Employee Assistance Programme (EAP)
• Hybrid Working- 1 day in the office per week
• Company sick pay

Applications and interview timings  

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert. 

To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: 8am Monday 18th May 2026

- First interviews will be held via Teams on Friday 22nd May 2026

- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Thursday 28th May 2026 

I look forward to hearing from you! 

Azra

Azra Karaselimovic

Director of Finance and Resources

Leukaemia UK

The Business Support Co-Ordinator is an essential member of the team, responsible for ensuring that public engagement activity is underpinned by high-quality, reliable data through careful management of the CRM. As Business Support Co‑Ordinator, you will play a vital role in enabling our Team to deliver the organisation’s strategy and charitable objectives. You’ll provide high‑quality administrative and project support across the organisation, working closely with senior leaders.

This is a varied, fast‑paced role suited to someone who enjoys accurate data collection, managing multiple priorities and contributing to meaningful social impact. We like to invest in our people; most of our staff are undertaking additional qualifications. There is the opportunity to be enrolled on level 3 qualifications relevant to the role.

Permanent Contract /Hours: 37.5 hours per week

Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK. 

We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures. 

We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities. 

About the Role 

As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders. 

About You 

We are looking for someone who has: 

• A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience 

• Demonstrable experience in management accounting, budgeting, and statutory accounts preparation

• Strong analytical and numerical skills

• Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities

• Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)

• Line management experience of a small team (training can be provided)

 What We Offer 

• Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
• A friendly working environment at a values-led charitable organisation. 
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhanced maternity and company sick scheme. 
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support. 
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. 
• Discretionary funded training programs for you to explore and attain new and relevant skills.
• Employee awards based on performance and length of service.

How to Apply 

To apply and for more information, please visit our website.

Safer Recruitment 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

Job Role: Regional Manager

Salary: £42,205 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Southwest, covering Exeter, Somerset and Dorset

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Patriciate in an out-of-hours on-call rota.
• Travel across the Southwest region with projects across Exeter, Somerset and Dorset.

While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.

As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.

You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.

What you’ll be doing:

• Lead and inspire Service Managers, providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE).
• Oversee the day‑to‑day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence.
• Drive performance and impact through robust KPI reporting, using accurate data and high‑quality analysis to identify gaps, implement action plans, and support service improvement.
• Build and maintain strong partnerships, working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners.
• Participate in the senior management on‑call rota, providing leadership oversight and back‑up support to local on‑call teams when required.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Full driving licence and access to own car for work purposes.
• Previous experience of managing services and teams across different locations.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Be part of a life-saving mission.

We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for the East Midlands & Anglia routes. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.​

​

As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police, to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.

​

Contract:​

• Fixed Term - 12 months maternity cover (until June 2027)
• £32,850 per annum plus benefits 
• Full time (35 hours per week)
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.

​

About the Role:​

You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities.

​

What you’ll do:​

• Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
• Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
• Lead community activities and post-incident support, ensuring local applicability of national guidelines and strategies.
• Promote responsible and ethical language around suicide and foster a culture change within the rail industry.

​

What you’ll bring:​

• Strong project management skills with the ability to lead initiatives from start to finish.
• Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
• Excellent communication skills to convey complex information clearly and accurately.
• A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.

​

Full outline in the Job description file below

​

​Why Samaritans?

​

At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

To apply 

​

If this sounds like the opportunity for you, please apply. You will be asked to upload your CV and cover letter. Please make sure to demonstrate in your cover letter how you meet the essential criteria.

​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

​

Applications close on 26th May at 9am​

Video interviews taking place over w/c 1st June.

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​Apply now and help us continue to be there for people when it matters most.