Business operations manager jobs

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.

Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.

This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile. 

Key Responsibilities

Corporate Partner Recruitment

• With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets

• Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners

• Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence

• Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.

• Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables

• Identify opportunities for expansion in specific sectors or in relation to specific initiatives.

• Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations

• Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships

• Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering

• Research relevant events and conferences that Chapter One team could attend to network and/or speak

• Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date

Account Management

• Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.

• Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.

• Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.

• Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.

General

• Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team

• Conduct administrative duties as required to support the Business Development Manager

• Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of business development of Corporate Partnerships in a charity or B-2-B environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent

• Outstanding presentation skills, with the ability to excite and inspire an audience

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Excellent organisational skills and attention to detail

• An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses

• An understanding of social media platforms, particularly LinkedIn.

• Able to take personal accountability for own workload and for delivery of targets

• A ‘can do’ and flexible approach with an ability adapt to changing priorities

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.

You’ll be more successful in the role if you have:

• Experience of using social media to develop business relationships

• Experience of achieving annual sales targets

• A background in CSR or social value

Interview Dates

First Round: Week commencing 9th March

Second Round: Week commencing 16th March

Are you a finance professional looking to use your skills for meaningful, community‑focused work?

About Us

FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.

We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.

The Role

Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.

This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.

We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.

If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.

This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.

BirdLife International is recruiting a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence to deliver the organisation’s 10-year strategy.

Location: Remote with occasional visits to the Cambridge office

Who we are

People are destroying and consuming nature at a devastating rate. Birds are our early warning system.

BirdLife International is a global family of 123 national partners covering all continents, landscapes and seascapes. We use bird science to collect and analyse data from around the world to implement the most effective and innovative conservation measures possible.

Through our unique local-to-global approach, we deliver high-impact and long-term conservation for the benefit of nature and people. Our network of over two million birders, scientists and local volunteers helps to track, follow, analyse, conserve and understand every bird species in the world.

About the role

Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally. You will also lead on global gift processing, improvement projects and matrix manage the Supporter Care Assistant.

The Database and Operations Manager will:

• Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation.
• Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising.
• Champion best practice and encourage consistency of data input.
• Be the Development Team’s lead expert on Gift Aid and data processing compliance.
• Be the global gift processing lead, including working with third-party fundraising platform providers.
• Matrix manages the Supporter Care Assistant, providing training, support and guidance to colleagues across the Development Team.

Who are we looking for?

We seek a database expert with the aptitude and willingness to learn to develop in this broad role.

The ideal candidate will have:

• Significant experience in maintaining and administering Raiser’s Edge for a charitable organisation.
• Working with large and complex sets of data.
• Experience in leading a database migration.
• Experience working with fundraising teams (across high-value, individual giving and digital).
• Excellent knowledge of data strategy and data analytics.
• Experience of managing, developing and implementing new systems and business processes.
• Excellent problem-solving and communication skills.
• Positive and open-minded attitude embracing continuous improvement.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

People & Culture Business Partner – Generalist

Job reference: REQ000972

£ 43,851pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a People and Culture Business Partner to work in close partnership with leaders and managers, helping shape a high-performing, inclusive culture that enables WWF-UK to deliver its mission.

Reporting to the Senior Business Partner, this role provides dedicated partnering to defined client groups, supporting both strategic priorities and day-to-day people matters. You’ll act as a trusted advisor, helping leaders build organisational capability, embed effective people practices and navigate change with confidence.

Working across a broad range of People and Culture activity, you will combine pragmatic problem-solving with strong relationship building. You’ll contribute to the design and delivery of people initiatives, use data and insight to inform decisions, and support managers to lead their teams effectively. The role also works closely with colleagues across the People and Culture team to ensure consistent, joined-up delivery of services and priorities across the organisation.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Experience providing both operational and strategic People or HR partnering support within a complex organisation

• Up-to-date knowledge of employment law and confidence applying it in practice

• Strong coaching and influencing skills, with experience advising managers on a wide range of people matters, including complex employee relations cases

• Proven ability to build trusted relationships and influence stakeholders at different levels

• Strong organisational skills, with the ability to manage multiple priorities and work at pace

• Excellent written and verbal communication skills

Desirable

• CIPD qualification or equivalent professional experience

• Experience supporting organisational change or transformation programmes

• Experience using people data and insight to shape decisions or initiatives

• Experience supervising or supporting junior People or HR colleagues

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 04/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Sponsorship Operations Manager

We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation.

This is an exciting time to join the team, with several strategic initiatives underway.

With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.

Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Sponsorship Operations Manager

Location: Milton Keynes – Hybrid (2 days per week in the office)

Hours: Full Time 36.5 Hours

Contract: Permanent

Salary: Circa £36,576

Closing Date for applications: 20th Feb 2026

Interview Dates: W/C 23rd Feb 2026

About the Role

As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.

A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.

Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.

This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.

About You

Candidate Requirements

· Experience mapping processes and recommending operational improvements

· Confidence implementing changes while considering stakeholder impact

· Ensuring accuracy, timeliness, and safeguarding standards in all child content

· Ability to analyse large data sets

· Competent using dashboards, CRM reports, and Excel/Sheets

· Clear written and verbal communication

· Managing multiple projects simultaneously

· Supporting strategic projects, especially digital transformation initiatives

Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior People & Culture Business Partner

Job reference: REQ000973

£ 50,000pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Senior People and Culture Business Partner to lead WWF-UK’s Business Partnering and Advisory team and provide senior, trusted People and Culture partnership across the organisation.

Reporting to the Director of People and Culture, this role plays a key part in shaping and delivering people strategy, workforce planning, organisation design and employee relations, ensuring these align to organisational priorities, values and culture. You’ll work closely with senior leaders to translate strategy into practical people solutions, supporting confident and inclusive decision-making during a period of organisational transition.

Combining strategic leadership with hands-on delivery, you will lead a high-performing team while supporting complex people priorities across directorates. The role operates at pace across both planned initiatives and responsive activity, helping strengthen colleague experience, organisational capability and a values-led culture.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience providing senior strategic and operational People or HR partnering within a complex organisation

• Proven leadership experience, including developing and motivating People and Culture or HR teams

• Strong experience advising senior leaders on workforce planning, organisation design, cultural change and complex employee relations matters

• Demonstrable experience embedding equity, diversity and inclusion into people practices and organisational decision-making

• Up-to-date knowledge of employment law and best practice, applied with sound professional judgement

• Strong influencing, coaching and relationship-building skills, with the confidence to challenge constructively

• Excellent written and verbal communication skills

Desirable

• CIPD qualification or equivalent professional experience

• Experience supporting large-scale organisational change or transformation

• Experience using people data and insight to inform strategic decision-making and improve colleague experience

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 04/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Database and Operations Officer (Maternity Leave Cover)

Hours: Full-Time (9am-5pm, Monday to Friday).  Part time considered, minimum 4 days per week

Job Location: Amersham, Buckinghamshire

Contract: Fixed-term, 12 months contract to cover maternity leave

Salary: £26,000 pa

Pension: 7% non-contributory

Annual Leave: 28 days, plus bank holidays

Other Benefits: Employee Assistance Programme (EAP), Free Parking

Job Description

To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity.  The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.

Key Responsibilities

Database Management (Beacon CRM – Fundraising Database)

• Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry.  Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
• Develop overall data management structure of supporter records and processes.  Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
• Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
• Handle all enquiries received through the CRM system, providing timely and appropriate responses.
• Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
• Generate reports and analytics from the CRM system to track and measure key metrics.
• Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
• Training staff members on how to effectively use the CRM system.
• Customise and configure the CRM system to meet the specific needs of the organisation.
• Monitor and enhance data quality and integrity within the CRM system.
• Keep abreast of CRM system updates and new features to maximize its functionality.

Operations Administration

• Provide administrative support to the organisation.
• Managing enquiries received by the charity by post, email, and phone.
• Keep a tidy office environment.
• Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
• Manage and update filing systems, and other organisational documents.
• To be main day to day contact for our external IT support contractors and cleaning contractor.
• Assist with the coordination and organisation of meetings, events, and travel arrangements.
• Prepare and distribute internal communications and correspondences.

Finance Administration

• Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
• Maintain accurate financial records by recording daily financial transactions.
• Prepare and process invoices, payments, and expenses.
• Monitor accounts receivable and accounts payable.
• Provide support during financial audits and examinations

 This job advert may close earlier than first advertised if enough suitable applications are received.

We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.

This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.

You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.

You’ll:

• Support the day-to-day operation of the central office, refuges and dispersed accommodation

• Coordinate facilities, repairs, access and health & safety requirements

• Act as a first point of contact for enquiries, referrals and visitors

• Support safe service-user access and reception processes

• Provide administrative and operational support across teams

You’ll bring:

• Experience in operations, facilities, admin or office coordination

• Strong organisational skills and attention to detail

• A calm, professional approach in a fast-paced, sensitive environment

• Commitment to trauma-informed, anti-racist and survivor-centred practice

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.

We are not able to sponsor any work permit or visa. 

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Events and Partnerships Manager
Salary: £34,405.00 per annum
Contract: Permanent
Work Pattern: Working full time, Monday to Friday, 37.5 hours a week
Location: WWT Slimbridge, GL2 with some flexibility. Minimum of 2-3 days a week + travel

About The Role

Events are a key component in our visitors’ experience at a WWT site and we have big ambitions to develop and deliver an even stronger calendar of innovative events in 2026 and beyond.

Working with the Head of Interpretation and Programming and the Centre Managers, you will lead on the development of new seasonal events, from ideation and concept stage to multi-site implementation, with the objective of driving new and repeat visitation. You will be responsible for the creation of bespoke ‘home-grown’ events as well as developing partnerships with external organisations that deliver licensed content for branded events.

This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.

The role will be based at our Slimbridge HQ offices a minimum of 2-3 days a week. It is expected that the role will need you to be present at each of our sites on a regular basis.

About You

You will have good experience in planning and delivering events in a multi-site organisation. You will be passionate about nature and conservation with the desire and ability to create both home-grown and partner-based events that connect and engage our visitors with the Superpowers of Wetlands

To join as our Events and Partnerships Manager you’ll bring:

• Proven experience of creating and managing events in a multi-site visitor facing organisation, leading projects from concept stage, through implementation, to ROI analysis and reporting
• Experience of developing and maintaining external relationships with brands, like-minded organisations, funders and/or community groups
• Excellent project management skills, with proven experience of delivering projects, to budget and on time, bringing teams from different parts of the organisation with you
• Excellent financial management skills with evidence of accountability for budget development, management and control
• Evidence of a visionary mindset with the ability to turn vision into reality; demonstrable creativity with a flair for innovative problem solving, thinking outside of the box and developing test & learn experiences and events
• Brilliant written and verbal communication skills, with the ability to inspire and motivate others when sharing new concepts and ideas, developing strong stakeholder support at all levels

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Sound like your kind of role? We’d love to receive your application.

Closing Date: Friday 6th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Organisational Vision & Context:

At TLG, we’re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of “Fulness of life for every child, no matter what struggles they face,” and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality. ​​

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK‑wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence‑informed support. ​

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. ​

This Role’s Impact:

As CRM and Systems Lead you’ll be responsible for the design, development and ownership of TLG’s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG’s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 8th March

Initial Interviews: Thursday 12th March – Online

Final Interviews: Tuesday 17th March – at our National Support Centre in West Yorkshire

Project Officer, I Bike Schools Programme – East Lothian

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer, I Bike Schools Programme – East Lothian 

Scotland 

£29,235 per annum (pro rata for part time) 

Ref: 125REC 

Part time 18.75 hours per week – we are happy to talk flexible working 

Base: Selected Schools in East Lothian and flexibility to work from home when not delivering in-school sessions.  

Contract: Fixed term contract until 30 June 2027 (with possible extension) 

ABOUT THE ROLE 

Team: Delivery/ SWNI 

As the Project Officer, you will support schools across East Lothian to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways. 

In this role, you will plan and deliver a range of activities, events and lessons. These activities are designed to encourage people to choose active travel when going to school or work. You will spend time working with teachers, parents, pupils and community members to make these activities successful. 

You will also work closely with Walk Wheel Cycle Trust Volunteers. Part of your role is to give them clear guidance and support so that everyone understands their tasks and feels confident carrying them out. Alongside this, you will contribute ideas and feedback to help develop the plans and goals of the Walk Wheel Cycle Trust. 

You will communicate clearly with schools and partners, making sure information is simple and easy to understand. You will organise your tasks in a structured way and can ask for team support whenever it is helpful. You will use accessible materials and inclusive approaches to help people understand the benefits of active travel. Your aim is to create a welcoming and supportive environment where everyone feels able to take part. 

What You’ll Be Doing 

• You will deliver behaviour change and engagement projects that encourage active travel.
• You will plan, organise and run educational sessions, practical activities and events that help people make positive changes in how they travel.
• You will build effective working relationships with schools, community groups and local authorities to support these projects.
• You will recruit, guide and support volunteers who help with the work of the Walk Wheel Cycle Trust, making sure they feel informed and confident. 

This role is ideal for someone who enjoys delivering fun activities with children and adults, who thrives outdoors, with a flexible approach to working independently and in teams.

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• At least 3 years of experience working with community groups. This can be paid work or voluntary work.
• An understanding of Active Travel (walking, wheeling, cycling) and the challenges faced by communities who experience inequality or barriers.
• Knowledge of safeguarding principles and how to follow safe working practices with children, young people and adults.
• Experience leading group workshops and presenting information clearly, both online and in person. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 22 February 2026
• Interviews will be held in the Walk Wheel Cycle Trust Edinburgh Hub during the week of 09 March 2026. To apply, please complete our online application form.

• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

• Adjustments are available throughout the application process. 

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

Adjustments are available throughout the application process. 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together 

Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance. 

Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.

We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.

The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.

The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.