Business operations manager jobs

Job Title: Chief Operating Officer (with CFO responsibilities) 

Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000  
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026

About HCPT

HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.

Role Overview

The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners.  As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.

The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.

The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.

Key Responsibilities

Strategic & Operational Leadership

• Work closely with the CEO to implement HCPT’s strategic plan and vision.
• Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
• Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
• Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
• Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
• Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
• Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
• Support CEO in quality management and articulation of impact for all stakeholder groups.
• Deputise for the CEO as required.

Finance & Business Support Function Management

• Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation. 
• Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights. 
• Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling. 
• Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation. 
• Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations. 
• Lead the organisation’s annual audit process and act as the primary finance liaison with auditors. 
• Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes. 
• Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board. 
• Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting. 
• Oversee financial governance and reporting alignment across UK and French operations. 
• Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.

Performance Management & Growth

• Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
• Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
• Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.

Governance & Compliance

• Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
• Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
• Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
• Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.

People & Volunteer Management

• Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
• Oversee HR policies, recruitment, training, and wellbeing.
• Promote diversity, equity, and inclusion across all operations.

Systems & Infrastructure

• Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
• Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
• Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.

Person Specification

Essential

• Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
• Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
• Strong experience of developing and delivering improvement methodology in change management programmes.
• Strong understanding of UK charity governance, safeguarding, and financial management.
• The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
• Excellent leadership, communication, and interpersonal skills.
• An understanding of HCPT’s spirituality, mission and values.

Desirable

• Experience working with Lourdes pilgrimages or Catholic diocesan structures.
• Familiarity with medical or care provision in a group travel context.
• Experience working in cross-cultural environments.

N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.

What We Offer

• A meaningful leadership role in a mission-driven charity
• Flexible working arrangements and generous annual leave
• Up to 5% employer pension contributions, based on employee contributions
• Group life cover and healthcare benefits
• Opportunities for spiritual and professional development
• The chance to make a lasting impact on the lives of children and adults with additional needs

HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

Warehouse & Logistics Coordinator

One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)

Help keep our food bank running and support people facing food insecurity across South Bucks

One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.

We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.

If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.

About the role

As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.

This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.

Reporting to: Operations Manager

Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE

Hours 15 to 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.

A full driving licence is essential, along with a willingness to drive the charity's van.

Key responsibilities

Warehouse Operations

• Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
• Organise and rotate stock to ensure food is stored safely and efficiently.
• Monitor inventory levels and maintain accurate stock records.
• Ensure adequate stock levels are available for food parcel preparation.
• Maintain a clean, safe and organised warehouse environment.
• Report shortages, surpluses or operational issues to the Operations Manager.

Volunteer Coordination

• Supervise and support warehouse volunteers during daily operations.
• Provide clear guidance and ensure volunteers follow warehouse procedures.
• Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.

Food Stock Management

• Carry out and review weekly stock checks.
• Identify low stock levels and report requirements to the Operations Manager.
• Liaise with the Finance and Procurement Coordinator regarding purchases.
• Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.

Health & Safety

• Promote and maintain a strong health and safety culture within the warehouse.
• Carry out routine checks, including temperature monitoring and environmental checks.
• Ensure compliance with food hygiene, manual handling and warehouse procedures.
• Act as Deputy Fire Warden.
• Work with external contractors, including pest control and PAT testing providers.
• Escalate concerns and support the implementation of health and safety improvements.

Facilities and Vehicle Management

• Support the upkeep, security and maintenance of the warehouse building.
• Ensure the charity van remains roadworthy, legally compliant and well maintained.
• Liaise with waste management providers and other service contractors.
• Undertake other reasonable duties as required to support the charity's operations.

About you

We are looking for someone who is:

• Experienced in warehouse, stockroom or inventory management.
• Highly organised with excellent attention to detail.
• Comfortable supervising and motivating volunteers.
• A confident communicator who enjoys working with people.
• Practical, proactive and willing to get involved wherever needed.
• Able to identify and solve operational problems quickly.
• Physically fit and able to safely lift items up to 25kg.
• Committed to supporting people experiencing hardship within the local community.
• Adaptable and able to manage changing priorities.
• Competent using basic IT systems, spreadsheets and stock management tools.

A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.

What we offer

Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.

We offer:

• Salary of £13,600 per annum (£28,000 FTE)
• 25 days annual leave plus Bank Holidays (pro rata)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and mentoring
• Opportunities to develop new skills and gain valuable charity sector experience
• A welcoming and collaborative working environment

Additional information

The successful candidate will be required to:

• Undergo a DBS check.
• Provide details of two referees.
• Complete relevant induction and training programmes.

One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.

15-17 hours per week (3 hours per day) Monday to Friday, ideally 08:30 – 11:30 plus up to 2 hours ad hoc for fruit & veg collection / other requirements.

Closing date 6 Aug

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

The Opportunity

· Are you ready to help drive the growth, resilience, and expanding influence of a vital Welsh charity?

· Daring to Dream supports and promotes the emotional health and well-being of the 1.2 million adults in Wales living with chronic illness. As a values-led organisation, we pride ourselves on being patient-centred, inclusive, collaborative, and compassionate.

· We are seeking a freelancer with mature professional judgment and a deep passion for our mission to work with us as a Senior Associate.

·   This is a hands-on, fast-paced generalist role working directly alongside our Founder/CEO. You will play a pivotal contribution in not only assisting in delivering current operations but also in the charity’s transition from its current founder-led operations into a sustainable, resilient, and expanded delivery team across Wales.

Your Core Purpose

Every aspect of this role is dedicated to three critical objectives:

• Raise Awareness: Champion the vital mission, work, and real-world impact of Daring to Dream.
• Engage Stakeholders: Build and nurture critical partnerships across community, public, and corporate sectors.
• Generate Income: Drive financial growth through community fundraising, corporate engagement, and targeted funding bids.

Essential Criteria

To be successful in this role, you must demonstrate:

• Collaborative Chemistry: Ability to work closely and effectively with the CEO.
• Versatile Expertise: A broad, proven set of professional competencies relevant to charity growth.
• Mission Alignment: Total commitment to our values, with a clear understanding of emotional health and its role in living well with illness.
• Ambassadorial Mindset: A constant awareness that you represent Daring to Dream, ensuring every interaction builds trust, engagement, and income.

What You Will Do

This dynamic role balances big-picture strategic evolution with day-to-day operational execution. While specific objectives will be co-created around your unique strengths, your responsibilities will typically include:

• Strategic Support: Work with the CEO to shape organisational development and pilot new initiatives.
• Income Generation: Research and write focused funding bids while identifying corporate and community donation opportunities.
• Partnership & Networking: Represent the charity at networking events to engage businesses and health boards.
• Project Coordination: Oversee project delivery, manage timelines, and support core initiatives (e.g., our Spaces to Talk and Spaces to Sing programmes).
• Operations & Administration: Optimise internal processes, manage databases, and handle daily administrative tasks (ranging from preparing event slides to dispatching merchandise).

What This Role Offers You

• High Impact: Directly influence the growth strategy of a meaningful Welsh charity.
• Autonomy: Enjoy the trust to take full ownership of projects and test innovative ideas.
• Diverse Exposure: Gain comprehensive experience across all facets of non-profit management.
• Long-Term Potential: Opportunity to expand the role and eventually lead a growing team of regional associates.

Application & Appointment Process

• Expression of Interest Window: Monday 20th July – Monday 10th August 2026
• Informal Conversation: Interested applicants must arrange an informal chat with the Founder/CEO before 5:00 pm on Wednesday 12th August 2026.
• Application Submission: Submit your CV (including contact details for two referees) togethering with a covering letter (outlining a) what you will bring to the role & b) why you want to be part of Daring to Dream) by Friday 14th August 2026.
• Shortlisting: The interview panel will meet by Friday 21st August 2026.
• Interviews: Provisionally scheduled for 13:00 on Monday 24th August 2026.

How to Apply

If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you. Please contact Barbara Chidgey (Founder & Chair)

About the organisation

Curieus Games CIC is a UK Community Interest Company, in the process of converting into a CIO (Charitable Incorporated Organisation). Our mission is to raise energy literacy through play. We make energy and climate education fun and accessible. Our vision is to inspire and attract young people to work in the energy sector.

Our flagship programme, Megawatt, consists of an energy-based educational card game supported by a series of workshops. The object of the programme is to engage students on energy and sustainability through gamification and ethical debates.

By transitioning into a charity, the potential grants we can apply for increases significantly. This role has been created to take ownership of this grant pipeline as Megawatt scales up across the UK.

You can see more about our organisation here: www.megawatt.game

Job summary

We're looking for an organised, proactive individual to own the day-to-day running of our grant pipeline. This will range from researching grant opportunities and drafting applications, through to managing compliance, tracking grant finances, and delivering funder reports. You’ll be working closely with the Founder and School Engagement Manager.

If you have experience in grant administration or charity operations, are highly organised, and want to play a central role in a small mission-driven organisation, we want to hear from you.

Job outline

Grant applications

• Research new grant opportunities and maintain accurate records of live grants and deadlines.
• Draft and submit grant applications, with support from the Founder.
• Coordinate with the School Engagement Manager to identify eligible schools and handover successful grants for delivery.

Grant administration, finances and compliance

• Manage grant conditions, compliance and funder reporting from award through to close.
• Monitor spend against grant budgets and flag underspend or overspend.
• Support the development of improved operations and processes for grant management.
• Identify new income streams and fundraising opportunities.

Essential criteria

• Organised, detail-oriented and independent.
• Experience in grant administration, fundraising support, or charity operations.
• Confident written communicator.
• Comfortable managing finances at the level of budget tracking and reporting.
• Self-motivated and able to work independently in a remote, small-team environment.
• Proficient with digital tools.
• Must be a UK resident with the right to work in the UK.

Desirable criteria

• Experience writing grant applications, particularly for charitable trusts, foundations, or public sector funders.
• Experience working in or with the education sector.
• Familiarity with restricted fund management and charity finances.
• Knowledge of or interest in energy, sustainability, or climate education.
• Experience building or improving operational systems and processes.

Salary and benefits

• £36,000 gross FTE (pro rata)
• Around 22.5 hours per week, fully remote with flexible working hours, with an option to work term time only
• Workplace contributory pension
• 6 weeks holiday including bank holidays (pro rata)
• Regular performance reviews with the opportunity to increase your salary as the role and organisation develops

How to apply

To apply, please send a CV and a one-page cover letter via Charity Jobs by 19th August.

In your cover letter, tell us why this role appeals to you and give some examples where you have demonstrated the essential and desirable criteria listed in the job description.

We are committed to flexible, family-friendly working and welcome applications from people returning to work after a career break. We look forward to hearing from you.

Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website to find out more about our work.

We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.

Job Purpose:

Vital Strategies has experienced significant growth in both its programs and global footprint in recent years. As the organization continues to expand, it is essential that our people practices remain legally compliant, operationally effective, culturally responsive, and forward-thinking to support an increasingly diverse and distributed workforce.

We are seeking an experienced Global HR leader who will continue to build on our efforts to strengthen global HR operations and compliance. This is an exciting opportunity for a collaborative, culturally agile leader who is passionate about operational excellence, continuous improvement, and making a meaningful global impact. 

The Director, Global HR Operations and Compliance is a critical leadership role within the Human Resources function, responsible for advancing HR operational excellence, strengthening global compliance, and supporting the continued evolution of our people practices. With seven global offices and Employer of Record (EOR) arrangements in thirteen countries, this position provides strategic leadership and oversight for Vital's global HR operations, compliance framework, and employee services, ensuring consistent, efficient, and legally compliant HR practices across all locations.

The Director will lead the development and implementation of inclusive policies, procedures, and best practices; provide guidance on global employment actions and employee relations matters; support workforce expansion into new countries; and oversee global compensation, benefits, and HR governance programs. This role is responsible for identifying and mitigating employment-related risks while ensuring a positive employee experience and operational consistency across diverse jurisdictions.

Reporting to the Vice President, Global HR, the Director partners closely with organizational leaders, HR colleagues, legal counsel, country offices, and external partners to strengthen HR infrastructure, optimize systems and processes, and enhance the organization's ability to manage a global workforce effectively. Success in this role requires deep global HR expertise, strong judgment, cultural sensitivity, and the ability to lead change while balancing organizational standards with local legal, cultural, and operational requirements.

This job opportunity may be based in the UK, Switzerland, or Kenya. Vital Strategies will offer a competitive salary based on local market benchmarking. Additional locations in Europe and Africa where Vital Strategies is operational may be considered. The applicable salary ranges for the hiring locations are:

• UK: £110,000- £120,000
• Switzerland: CHF 120,000 to 140,000
• Kenya: KES 14,000,000- 18,500,000 KES

Duties & Responsibilities:

Global HR Operations - 

· Maintain a high-quality global HR operations function, including standardized policies where legally appropriate, standardized processes, technology, systems, tools, forms, and guidelines that are accessible, well understood, and consistently utilized across all offices.

· Balance global organizational standards and compliance requirements with the operational, cultural, and legal realities of individual country offices, ensuring an appropriate and practical approach across diverse environments.

· Build trusted relationships with global office leadership, HR and Country Directors, to encourage transparency, collaboration, and timely sharing of HR-related information necessary for effective operations, risk management, and compliance.

· Partner with, support, and advise global HR team members and Country Directors on HR operational matters; while supporting local HR partners in assuming HR functions locally as appropriate for each office.

· Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.

· Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.

· Ensure compliance with regulatory reporting requirements, maintenance of required documentation, and timely responses to HR audits and coordinate with the risk management committee.

· In partnership with local HR teams, lead annual global employee benefits renewals, including plan design, vendor coordination, and budget management.

· Oversee global compensation programs, including salary benchmarking, pay review processes, compensation guidance, and manager training.

· Work with Talent Acquisition, Grants & Contracts and Global Finance to coordinate the annual and reforecast workforce budget.

· Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.

· Ensure the global HR team is trained in the core HR operational areas, as well as any Vital HR specific procedures and practices.

· Ensure that HR policies, procedures, and compliance documents are accessible to all staff via the organizational intranet “Vital Pulse”.

· Collaborate with HR team to implement, analyze, and maintain operational metrics and people data to inform decision-making and strengthen organizational effectiveness.

· Serve as a key HRIS company administrator and partner to global HR teams, leveraging technology to improve HR operations, reporting, compliance and data integrity.

· Partner with HR and operational leaders to ensure HRIS data accuracy globally, establish effective governance processes, and support local teams in maintaining timely and accurate employee records.

Compliance - 

· In collaboration with Legal and VP HR, ensure that HR processes, policies, recordkeeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.

· Oversee policy, process and procedure documentation to ensure consistency, accessibility, and compliance across the organization.

· Conduct spot checks to employee files to ensure audit readiness and compliance; and provide training to HR team members responsible for maintaining documentation.

· Ensure compliance with the Vital global data retention policy for employee data and HR documentation.

· Identify and proactively mitigate HR operational and compliance risks through strong controls, monitoring, documentation practices, and partnership with local offices.

Employee Services - 

· Coordinate the development and maintenance of HR programs and tools, including policies and procedures, SOPs, manuals, management guidelines, and other HR infrastructure to support business units, proposals, and projects.

· Ensure all offices and employees hired through EOR arrangements have access to an HR Help Desk or equivalent support structure with timely communication, responsiveness, and follow-up.

· In consultation with the VP HR and General Counsel, and in coordination with HRBPs, manage complex employee relations matters in a balanced, fair, and objective manner using appropriate counseling, investigative, intervention, and mediation techniques.

· Serve as an internal consultant and facilitator to managers and employees in resolving employment and performance-related issues in collaboration with HR business partners as appropriate.

· In collaboration with the Director of Talent Management and HR Country Teams, ensure timely delivery of training to managers on HR operations, policies, systems, and practices; and support clear communication of Vital HR business practices to employees globally.

· Foster a service-oriented HR culture that emphasizes responsiveness, partnership, trust, consistency, and practical problem-solving across all global offices.

Qualifications:

Education - 

· Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.

· Professional HR certification such as SHRM-SCP, SPHR, CIPD, or equivalent international HR certification preferred.

Skills & Abilities - 

· Strong knowledge of global HR operations, employment practices, compliance requirements, and HR infrastructure across multiple countries and regions.

· Demonstrated ability to balance global organizational standards with local legal, cultural, and operational needs in diverse international environments.

· Strong relationship-building, influencing, and partnership skills, with the ability to establish trust and credibility across global offices and with leaders at all levels.

· High degree of diplomacy, cultural sensitivity, discretion, and sound judgment when managing complex and sensitive employee and organizational matters.

· Ability to proactively gather, assess, and synthesize information from multiple stakeholders and environments to identify operational or compliance risks and support informed decision-making.

· Strong project management and organizational skills, with the ability to manage multiple priorities and initiatives simultaneously in a fast-paced global environment.

· Excellent verbal, written communication, and active listening skills, including the ability to communicate complex HR concepts clearly and effectively to diverse audiences.

· Strong analytical and problem-solving skills with the ability to use people data and metrics to drive operational improvements and business decisions.

· Service-oriented leadership approach with a focus on collaboration, responsiveness, practical solutions, and continuous improvement.

· Strong facilitation, training, and coaching skills for managers, HR teams, and employees.

· High level of integrity and ability to manage confidential information with professionalism and discretion.

· Strong technology proficiency and ability to leverage HR systems and tools to improve operational effectiveness, reporting, workforce analytics, compliance, and employee experience.

· Fluency in English required.

· Knowledge of global HR operational best practices and employment lifecycle processes.

· Knowledge of compensation, benefits, employee relations, performance management, and policy administration practices.

· Understanding of change management principles and organizational effectiveness practices in global organizations.

Experience Required:

· Minimum of 15 years of progressive human resources experience, including significant experience in global HR operations, compliance, and employee services.

· Demonstrated experience supporting a complex, multi-country or global organization, preferably within the nonprofit, international development, public health, or mission-driven sector.

· Experience partnering with global offices and navigating varying labor laws, cultural norms, and operational practices across regions.

· Proven experience developing and implementing global HR policies, procedures, systems, and operational processes.

· Experience managing HR compliance, audits, employee documentation, and data governance in international environments.

· Experience overseeing compensation and benefits administration across multiple countries and/or employer-of-record (EOR) arrangements.

· Demonstrated experience managing complex employee relations matters and conducting or supporting investigations in collaboration with legal counsel and HR business partners.

· Experience leading or supporting HRIS optimization, system configuration, reporting, and data integrity initiatives; experience with UKG strongly preferred.

· Experience using HR metrics and workforce data to support operational planning and organizational decision-making.

Working Conditions and Physical Requirements:

· The position may involve up to 10% travel to various international locations, depending on organizational needs

· Ability/willingness to work across multiple time zones

Job title: Partnerships Manager

Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)

Hours: 37.5 hours per week - Full-time

Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)

Contract type: 31 March 2027 (with potential for extension)

Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use).  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.

The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.

This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.

This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.

Job Role:

1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed

2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service

3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working

4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community

5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring

6. Take a lead role in supporting the teams to improve and adapt to changing demands

7. Promote and raise the profile of the service and partners across the boroughs

8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims

9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund

10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).

11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).

12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.

13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.

14. Maintain and update the service satellite spreadsheet (including internal and external satellites).

15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.

16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.

17. To lead on organising stakeholder events and community events.

18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.

19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.

20. Support the Training and Practice Lead to offer and deliver more training to external partners.

21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.

22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.

23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.

24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.

25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.

26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.

27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.

28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.

29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.

30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.

31. Organise regular forums and training sessions with GP’s in the borough.

32. To field any complaints coming from GP’s and other key stakeholders.

General

· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures

· To work with colleagues and partners within the service to provide a seamless service

· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative

· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection

· To be administratively self-supporting

· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links

· To attend and participate in staff meetings, contributing to discussions and giving reports if needed

· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager

· To attend Mind in the City, Hackney and Waltham Forest staff away days

· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest

Person Specification

The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.

Values and Behaviours

· A passion and commitment to supporting good health for individuals and communities (E)

· A valuing of coproduction (E)

· Effective verbal and written communications that can be modified to different stakeholders (E)

· Collaborative team working skills (E)

· Proven negotiating and networking skills with an ability to establish new working partnerships (E)

· Adaptable and resilient to work in a changing and challenging environment (E)

· Ability to deliver against agreed goals, targets and outcomes (E)

· Ability to translate strategy into tangible action to enhance service KPI performance (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

· Able to work in a changing and sometimes challenging environment (E)

· Excellent report writing skills (E)

· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)

Knowledge & Experience

· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)

· Significant Management experience of leading throughout challenge and change (E)

· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)

· An understanding and interest in community development and peer support approaches (E)

· Proven knowledge of substance misuse (D)

· Experience of community-based interventions/collaboration / partnership making (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

Skills & abilities

· Strong collaborative leadership skills (E)

· Coaching skills to achieve successful outcomes (D)

· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)

· Ability to prepare and manage the services Business Continuity Plans (D)

· Experience of Microsoft Office suite, Excel and Database systems (E)

· Experience of performance monitoring at a high level (E)

· Good communication skills and professional role model with staff and partners at all levels (E)

Qualifications

Essential

· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)

Desirable

· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)

Disclosure and Barring Service (DBS)

· Enhanced check required.

The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.

Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.

The organisation:

The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.

The key duties of the Finance Manager are as follows:

• Lead the day-to-day operational delivery of the finance function, ensuring accurate financial processing, strong internal controls and the consistent application of finance policies and procedures.
• Take ownership of the operational month-end close process, coordinating timelines, reviewing ledger postings and ensuring high-quality balance sheet reconciliations.
• Manage and develop the Finance Officer and Credit Controller, providing regular coaching, support and clear direction to help them deliver to a high standard.
• Oversee all transactional finance activities, including purchase and sales ledger, payments, receipts, VAT accounting and Gift Aid submissions.
• Prepare accurate management accounts and work closely with the Head of Finance and Business Information to ensure financial data supports effective decision-making.
• Maintain audit-ready finance operations, ensuring robust documentation, clear audit trails and effective responses to audit queries.
• Drive continuous improvement across finance operations, systems and workflows to strengthen efficiency, resilience and financial control.
• Support budgeting, reforecasting and financial planning, whilst assisting with year-end financial statements, cashflow forecasting and wider finance projects.

The successful candidate will have:

• Experience within financial accounting or finance operations, including ownership of month-end processes and balance sheet reconciliations.
• Exposure to VAT, with charity VAT experience advantageous but not essential.
• Experience supervising or supporting colleagues, or the confidence and desire to step into your first formal people management role.
• A proactive mindset with the ability to identify opportunities to improve finance processes and systems.
• Previous experience within the charity or wider not-for-profit sector would be advantageous.
• Qualified as an accountant, or be in the latter stages of study.

This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.

Applications close on Sunday 23^rd August, with first-stage interviews expected to take place during the week commencing 31^st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.

Shop Manager

£25,172.40 a year

Dartford, DA1 1BZ

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT  14th August 2026

As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

• Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

• Commercially aware and able to spot opportunities

• Be able to lead and support people

• Customer-focused, with a can-do attitude

• A team player with strong work ethic

• Accurate and detail-oriented

• IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 35 days holiday

• Pay progression at 6 months and 2 years

• Company pension

• Excellent training and career development

• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

• Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online

This is a pivotal leadership role responsible for ensuring Battersea’s estate, infrastructure and facilities services are safe, compliant, resilient and fit for purpose, enabling the charity to deliver its mission. As Head of Estates and Facilities, you will lead operations across multiple sites, oversee asset management, maintenance, security, statutory compliance, capital projects and facilities services, while driving the delivery of our estates strategy and long-term property plans.

As an experienced facilities management leader, you will provide visible, site-based leadership, working closely with Centre Managers and senior stakeholders to ensure our estate is operationally effective, financially sustainable and capable of supporting both current needs and future ambitions. You will lead high-performing teams, manage significant operational and capital budgets, oversee refurbishment and infrastructure projects, and ensure the highest standards of safety, compliance, service quality and value for money across all estates and facilities functions.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 19th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First Round Interviews (Online) and Second Round Interviews (In Person) - Dates to be confirmed.

For more information about the role, please download our Recruitment pack.

Programme Finance Manager

Manchester, UK

Starting salary for this position is £41,628 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

Reporting to the Head of Programme Finance, you will provide effective financial business partnering to MAG’s Regional and Country Programmes, Strategic Partnerships team and other key internal and external stakeholders. You will ensure the delivery of high quality financial information and support across multi-regional and multi-country activities, enabling informed decision making, strengthening ways of working and supporting the effective financial management of MAG’s multi-country contracts. You will work with your key stakeholders to ensure that contracts deliver value for money and remain compliant with donor and statutory requirements. This role is a key enabler to MAG’s global operations, ensuring that we can deliver on our mission to save lives, ease suffering and enable sustainable development.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will be a finance professional with significant experience in either commercial or NGO environments, including preparation of business planning in complex scenarios and multiple currencies. You should be curious and risk aware, with strong analytical and evaluation skills, the ability to gather information from diverse sources tactfully and convert findings into detailed, actionable solutions. You will be a strong communicator over a range of mediums, able to engage stakeholders from varied backgrounds in a clear and constructive way. You should have strong experience of using mid-range accounting systems and reporting tools (e.g. PS Financials, Sage, SUN etc.), and advanced knowledge of of Microsoft Excel and database reporting tools to add value to business processes and reporting. You will be skilled in proactive problem-solving and have an innovative and solution-oriented approach, along with the flexibility to travel to remote and insecure locations at short notice.

We’re looking for someone with:

· Strong experience of financial management, analysis and reporting

· Advanced analytical and problem solving skills

· Effective financial business partnering and stakeholder management skills

· Experience managing multi-country, donor-funded contracts or complex grants

Benefits and Further Information:

• Salary: £41,628 per annum and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 12:00 (midday) on Monday 17th August 2026.

National Sales Support Manager

Starting full-time salary £26,172.40 a year. The role also includes a £5,000 a year car allowance and £1,750 a year additional allowance

Field based

Job description

Are you motivated by helping retail teams grow, perform and deliver great results? Do you thrive in a role where no two days look the same?

If so, this could be the opportunity for you.

The National Sales Support Manager will provide consistent, high impact support across Scope’s Retail Operation, focusing on engagement, training, onboarding and the delivery of national commercial initiatives.

The role will work at a national level to build capability, support performance improvement and deliver agreed projects that contribute to sustainable income growth and a consistent experience for colleagues and customers.

Permanent, full time (35 hours a week)

Location: Field based. Travel will be required as part of this role, along with opportunities for some home working.

We welcome all applications by 11:59pm GMT on Monday 10 August 2026.

There are two roles available.

The Role

In this role, you’ll

· Deliver training to shop teams and managers, supporting new initiatives (including eBay Live) and building capability through structured programmes.

· Provide onboarding for new managers and ongoing support for colleagues stepping into new or evolving roles, particularly during periods of change.

· Lead national commercial initiatives and use data-driven insights to improve shop performance through targeted support

· Plan and deliver focused interventions in priority shops, addressing challenges and embedding sustainable improvements.

· Support recruitment activity, including first-round interviews, where required.

· Collaborate closely with Area Managers and Retail Support teams, planning activity at a national level to maximise impact, and sharing best practice across shops.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

· Strong understanding of charity retail operations, with the ability to improve commercial performance using data, KPIs and targeted actions.

· Experienced in designing and delivering engaging training, both face-to-face and digital, simplifying complex information into practical learning.

· Skilled in coaching and supporting managers and teams to build confidence, embed new ways of working and sustain performance improvements.

· Proven ability to work across multiple locations, managing priorities effectively and adapting approaches to different teams and environments.

· Excellent relationship-building skills, with the ability to influence and work collaboratively with a wide range of stakeholders.

· Highly organised, with strong planning and prioritisation skills to manage multiple initiatives and deliver results.

· Confident using digital tools and supporting others to adopt new systems and ways of working.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Application closing date - 10/08/2026

Project Manager (CEO)

Following many years of exceptional service, which has seen Durham City Youth Project (DCYP) grow and develop, our current Project Manager (CEO) is stepping down from her post.  The DCYP trustees seek to appoint a Professionally Qualified and Experienced Project Manager (CEO) who can demonstrate passion and enthusiasm to lead the Project into the next stage of its development.

DCYP has been supporting children and young people since 1933. We work across County Durham to provide youth work, counselling, sexual health education and wellbeing support for young people aged 8–19, and up to 25 for those with additional needs.

Our mission is to create opportunities that help young people develop confidence, resilience, skills and aspirations while ensuring they have access to trusted adults, positive activities and support when they need it most.

We believe every young person deserves the opportunity to thrive regardless of their background, circumstances or challenges.

Hours: 35 hours a week to work regular evenings and weekends
Salary: £33k – 37k per annum
Holidays: 6.5 weeks holiday (pro rata), inclusive of  bank holidays
Based: Across County Durham
Benefits: Company pension scheme
Occupational sick pay
Ongoing training and professional development
A supportive and flexible working environment

Durham City Youth Project is committed to safeguarding and promoting the welfare of children and young people. Appointment will be subject to satisfactory references and an enhanced DBS check.