Business support administrator jobs in birmingham

Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December

About the role

Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.

For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.

We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.

We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.

About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:

• Excellent verbal and written communication skills
• Previous Executive Level PA experience or hands-on administrative experience
• Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
• Reliable and responsible
• Excellent attention to detail where accuracy is essential
• Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
• Excellent research skills

In return:

Kids for Kids is invested in their employees and offers the following benefits:

• Flexible and supportive work environment
• Flexible working
• 25 days annual leave plus bank holidays

How to apply:

Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.

Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.

Other roles you may have experience in could include:

Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.

Salary: £28,639.85 per annum, pro-rated

Location: Remote, homeworking

Contract: Permanent, part time working 24 hours per week over 4-5 days, occasional travel to London 2-3 times a year may also be required.

Closing Date: Monday 5th January 2026. Please note we will not be shortlisting until after the vacancy is closed.

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you understand administrative support processes and good practice with a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? If so, then join Shelter as an Administrator in our Shop Support Team and you could soon be fulfilling your ambition and contribute towards our fight for home.

About the Role

The role will involve providing essential day-to-day support to our Shops and Retail function, acting as the first point of contact for staff, customers and supporters. A key part of your role will be managing the shop supplies order process, including price checking and placing orders to ensure our shops have what they need to operate smoothly.

It will also involve supporting a range of finance and new goods admin tasks including processing invoices, raising product codes and assisting with stock takes. You’ll play a vital role in ensuring our retail operations run efficiently, with coordinating supplies and signage for our new shop openings, maintaining till number records, updating spreadsheets and managing our online shop handbook.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles. The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

High Value Officer
Home based, remote working 
£28,000 pa plus excellent benefits
35 hours per week

The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Major Donor Manager with administration of the Mid Value pool.

This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.

You will: 

1. With support from the MD Manager, lead on the day-to-day running of our Mid Value programme including administration and delivery of a calendar of activity

2. Support the team with various CRM system processes, and ensure records are accurately updated

3. Support the Prospect Research Manager to identify new opportunities and sources of funding

4. Streamline and manage electronic folders

5. Create purchase orders and invoices

6. Support the Trust and Major Donor teams with mailings (postal and electronic)

7. Carry out day-to-day Corporate Partnership activities and monitor incoming requests.

You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills, ideally with experience of using a CRM (we use Microsoft Dynamics).

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 1 January 2026
Interviews: w/c 12 January 2026

Bring the ocean’s story to life

At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean.  To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.

We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders.  This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation. 

You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth.  If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

What you’ll do

Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships. 

Identify and research prospective partners, develop tailored proposals, and lead pitch presentations. 

Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance. 

Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship. 

Represent the organisation externally, building relationships with senior stakeholders across sectors. 

Monitor and report on new business pipeline, KPIs, and income targets.

Why join us?

• You'll be part of a passionate, friendly and forward-thinking team.
• Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
• We’re flexible, inclusive and committed to learning and growing together.
• We believe in evidence, action and people-powered change.

We’ve also got other ways to value your contribution:

• Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
• 8% employer contributions to our stakeholder pension scheme
• Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
• Great work life balance through flexible and in many cases, remote working
• Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
• A paid day for you to volunteer to support another charity of your choice

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the mid-December.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

​

Interested? Want to know more about the Charity? check out our Website

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Monday 15 December 2025 

​Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.

Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.

Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.

We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.

Role Purpose:

1. Provide appropriate support to centres when they contact the Leadership Skills Foundation.
2. Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
3. Respond to centre enquiries, help resolve technical issues and potential issues to delivery.

Key Responsibilities:

• Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
• Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
• Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
• Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
• Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
• Support Business Development strategies to meet agreed objectives and budgets.
• Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
• Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
• Any other centre-facing tasks that need completing at various times of the year.
• To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

Skills & Experience:

Essential

• Experience in a customer facing role with an emphasis on customer services
• Experience of working on own initiative and being a self-starter
• An understanding of the principles and importance of data capture to support decision making
• Strong interpersonal and communication skills, as well as confidence to express your ideas
• Creative thinking and solutions focused when addressing challenges
• Ability to present information concisely using Microsoft Office programmes
• Experience of using databases and managing data
• Ability to prioritise own workload
• Able to multi-task, work calmly under pressure and meet deadlines
• A passion for helping every young person to realise their potential through leadership skill development and volunteering

Desirable

• Experience of working in a remote or home working environment
• Analytical thinking and evaluation skills
• Experience of using or creating Power BI reports
• Knowledge of Leadership Skills Foundation qualifications and awards

This is an opportunity to step into a rewarding & influential role that supports our Head of GINA to lead, grow & nurture GINA effectively. Encompassed by general duties, your role will revolve around offering support with 3 core pillars:

1. Grants & Funding

2. Business Development & Trading Income

3. Partnerships & Communications

The role blends income generation with relational working & creative communications to elevate visibility, strengthen engagement & enhance sustainability.

This varied role is an opportunity for you to gain exposure to a diverse array of areas involved in the leadership & management of a non-profit organisation. This role will encompass continual opportunities for ideas, creativity & exploration.

Salary: £29,064 (NJC 13) pro rota (plus pension contribution if applicable)

Hours of work: 16 hours a week (working days & times to be determined)

Location: Birmingham City Centre with remote working

Deadline: rolling

Please note, opportunities are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For more information & to apply, head to our GINA website. 

Main Duties & Responsibilities

Grants & Funding

To identify & secure grants to support our core support provision.

· Researching, identifying & pursuing grants & funding opportunities.

· Leading in the preparation & submission of high-quality small grant, bids, proposals & funding applications.

· Offering support with the preparation & submitting of high-quality large grant, bids, proposals & funding applications.

· Supporting the development of grant reports, impact summaries, outcome reporting & funder communications.

Business Development & Trading Income

To increase our support offering & trading/unrestricted income to enhance sustainability & meet the needs of women subjected to sexual violence & abuse. 

· The development, implementation & management of new & existing services, products & resources.

· To identify strategies, opportunities & ideas for growth, greater social impact, income generation & income diversification.

· Exploration of new revenue models & earned-income opportunities.

· To lead on projects associated with trading income generation & diversification.

Partnerships & Communications

To enhance our partnership working & communications to nurture supportive relationships in our community.

· Establishing, developing, maintaining & cultivating strong partnership working with individuals & organisations that support our work (including educational institutions, corporates, non-profits & other organisations).

· Nurturing partnerships to raise awareness of our work & enhance associated income opportunities.

· Developing partnership models, value propositions & partnership packages tailored to prospective supporters that facilitate support delivery, community engagement & organisational growth.

· Supporting co-design initiatives where appropriate with partners & beneficiaries.

· Supporting with marketing & communications tailored across platforms to our supporters & partners.

· Supporting with strategic marketing, communications & social media activities.

General

· Contributing towards creative idea exploration surrounding the growth & expansion of GINA, services, products & resources.

· Monitoring trends in the non-profit sector funding landscape including philanthropic shifts, corporate social responsibility & community needs.

· Collaborating & supporting with the line management of relevant volunteer teams to support with the above activities.

· Ensuring lived experience remains centred within all activities & continuously exploring opportunities for involvement & infusion of lived experience.

· Representing GINA at events (occasional travel)

· Undertaking any other duties as required by GINA (including, but not limited to operational & administrative tasks).

Purpose of the post

The Finance Officer plays a crucial role within HDR UK as one of the key points of contact and financial support for the Institute. The role is responsible for managing the financial transactional processes and providing crucial cross-organisational support and troubleshooting via the Finance inbox. The Finance Officer supports with the management of the Accounts Payable and Accounts Receivable functions, from supplier set up through to payment run processing. The role also plays a key part in the running of our finance system, Microsoft Dynamics 365, and our expense system, Continia Expense Management. The Finance Officer is the key point of contact between HDR UK and our external Payroll providers, supporting with timely and accurate preparation and review of the monthly payroll process. The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.

This is an exciting role which offers career development opportunities in finance management (the incumbent Finance Officer is moving up to a Finance Business Partner position). The successful candidate will be working across the entire organisation, including contact with senior stakeholders on the central team, and with our external partners.

Main responsibilities

• Responsible for the finance inbox, first point of contact for finance queries and ensuring appropriate filing of all relevant documentation
• Managing purchase ledger
• Preparing and processing weekly payment runs  
• Managing the employee expense process and the public engagement expense process
• Preparing monthly bank and balance sheet reconciliations
• Ensuring all transactions are accurately recorded in the accounting system
• Working with the Finance Business Partners to ensure all postings are correctly coded
• Finance system management – general administration and management of the finance and expenses system
• Troubleshooting of finance system and expense system queries and issues
• Performing administrative tasks related to customer and vendor setup
• Performing administrative tasks relating to credit card expenditure
• Assisting with preparation for annual audits and year end statutory accounts
• Assisting with monthly payroll checks
• Continuous improvement of processes and procedures
• Updating the finance manual as and when changes are made to processes
   

Skills

• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
• Excellent interpersonal skills and ability to handle sensitive issues positively and confidentially
• Ability to work accurately with attention to detail
• Excellent relationship building and networking skills
• Excellent problem-solving skills and confident in decision making
• Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment and to work in an agile, flexible and pragmatic way
• Proficient with Excel, Word, Adobe, and Outlook.
• A good understanding of accounting principles, such as double-entry accounting
• A strong desire to learn on-the-job and engage in career development.  This role presents an excellent opportunity for a motivated individual to gain finance competencies.   

We have a new vacancy for an HR Operations Coordinator in the Strategy, Finance and Operations team, reporting to the Head of People. The person will be supporting HR and People related operational activities by delivering excellent support through strong relationships across the organisation.The salary is £13,780 per year (18.75 paid contractual hours per week). This is £27,560 pro-rated.

Role responsibilities (not an exhaustive list, there may be reasonable changes over time) 

Operations – People and General: 

• Promptly responding and resolving colleague queries from across the organisation
• Maintaining the BambooHR system to ensure People records are accurate and secure. Training will be provided.
• Arranging bookings for Town Halls / Engagement events, organising the meeting agendas and catering bookings where relevant.
• Updating HR information system Guidance documents, creating new versions, and ensuring managers are fully trained on people management responsibilities.
• Update employment policies with guidance from the Head of People, manage the administration of benefits and recognition awards
• Manage the recruitment administration using the Bamboo software and providing proactive updates to hiring managers.
• Managing the Onboarding and Offboarding processes using the BambooHR system, including the Employment references, conducting Right to Work and DBS checks.
• Preparing and issuing employment contracts, ensuring compliance with employment legislation
• Manage the induction process and arranging induction meetings for new joiners, communicating proactively with hiring managers.
• Coordinate and participate in the virtual phone rota and handle correspondence in a a professional manner.This includes overseeing successful handover between rota team members.
• Supporting the Chief Operations Officer in ensuring the charity meets Health and Safety and legal requirements
• Manage staff IT related activities (Microsoft 365), for example during staff onboarding and offboarding (with support from IT service provider) 
• Support other operational activities as required 

Person specification 

Essential: 

• Analytical and systematic problem-solving attributes 
• Passionate about technology and using it to develop efficiencies 
• Previous HR Administrator experience
• Collaborative approach to business partnering and teamwork across Departments
• Flexible approach to work and solution oriented
• Excellent written and verbal communication skills
• Strong administrative skills and time management skills 
• Excellent attention to detail and high levels of accuracy
• Able to handle sensitive and private information confidentially and professionally
• Proficient in using Microsoft 365 applications effectively, incl. Sharepoint, data analysis, presentations, and numeracy skills 
• Proactive and supportive team player and willingness to learn
• A commitment to the mission and values of The Access Project 

Desirable: 

Experience of HR information systems
Project management experience 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. 
• PerkBox – online shopping discounts, gym memberships, holidays, wellbeing support. 
• Employee Assistance Programme, a 24-hour helpline for staff 
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 
• Interest-free travelcard loans 
• Cyclescheme loans 
• 2 paid Volunteering Days 
• 1 paid Wellbeing Day 
• Employer’s pensions contributions (3%) 
• Learning and Development opportunities 
• Staff Mentoring scheme 
• The Access Project welcomes requests for flexible working arrangements 

Summary

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. 

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. 

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.

We are excited by our future. 

About this role 

The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.

In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.

We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.

This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.

Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.

Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.

Main duties and responsibilities 

Systems

• Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations. 
• Support the wider team with IT, including general skill development, leading the Google Space system. 
• Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations. 

Finance 

• Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit. 
• Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget. 
• Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation. 
• Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
• Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors. 
• Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
• Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
• Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.

HR

• Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers  and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture. 
• Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks. 
• Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
• Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff. 
• Regularly review and keep the Staff Handbook up to date.
• Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.

Administration & Governance

• Manage and maintain databases and our Google Drive system. 
• Ensure compliance with GDPR and adherence to our child safeguarding and protection policy. 
• Maintain insurance renewals, tracking and filing.
• Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors. 
• Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
• Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation. 

Strategic insight 

• Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with. 

Other areas 

• Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity. 
• Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role. 

Personal Specification 

Essential 

• Minimum of 7 years’ experience of operations in a small/medium charity context. 
• Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
• Self-motivated, with an ability to motivate and energise others.
• High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
• Excellent communication, both oral and written.
• The ability to thrive and adapt in a fast-paced, creative and impact-driven culture. 
• Strong administrative skills with a high level of attention to detail. 
• Experience in creating user-friendly tools and processes to support project and quality management.
• Experience using Google Suite, with strong Excel skills.
• Tech savvy – ability to learn new tech tools efficiently.
• Experience coordinating others. 
• Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity 
• Strong personal alignment with the mission, vision and values of EduSpots. 

Highly desirable 

• Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
• Experience complying and strong familiarity with UK charity regulations and requirements.
• Experience preparing budgets and financial reports for donors/grants. 
• Experience of working in a cross-cultural team.
• Experience of working with an international charity would be advantageous. 

Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January. 

Contract: 1.0 FTE (37.5 hours per week), permanent with 6-month probation period

Salary: £56,650-70,000 per annum, depending on experience

Location: Remote working, with option to use co-working space

Start Date: As soon as possible

Reports to: Executive Director

Please note: You must have the right to work in the UK.

How to Apply

Closing Date: 4th January 2026 (23:59 GMT)

To apply, please submit the following: 

• Cover letter (maximum 2 pages)

• CV

Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, your application has not been successful on this occasion.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

BASIC is seeking a hands-on Financial Controller to lead our finance function during a period of sustained growth. The Financial Controller will work across Programme teams ensuring strong financial management and reporting to funding partners, maintain strong financial controls, ensure compliance with charity finance regulations, and provide accurate financial reporting to our Directors and Board of Trustees.

The Financial Controller will oversee the small finance team, including line management of a Finance Assistant and management of an external bookkeeper consultant. This team will be responsible for the majority of financial accounting, processing payroll, and accurate bookkeeping, for which the Financial Controller will be ultimately accountable.

The role includes managing restricted and unrestricted funds in accordance with funder requirements and programme needs, preparing statutory accounts for external audit, and overseeing payroll processing. This role reports directly to the Executive Director to prepare annual budgets and financial strategy, and works closely with the Board's Financial Development Committee to present its implementation.

The ideal candidate will be a qualified accountant with strong technical accounting skills, experience in charity finance, and a proven track record of effective financial management of a growing organisation. You should be comfortable both managing a small team and working hands-on when needed, building collaborative relationships across the organisation. You will need to be a multitasker with the ability to work at pace, and be willing to develop the finance function and best practices to enable the organisation to grow further.

Key Responsibilities

Financial Accounting and Reporting

• Oversee the maintenance of accurate financial records and bookkeeping in accordance with charity accounting standards (SORP)

• Prepare monthly management accounts including variance reporting and rolling forecasts

• Prepare annual statutory accounts and manage the annual independent audit process in its entirety

• Manage restricted and unrestricted funds in accordance with funder requirements

• Provide accurate and timely financial reporting to the Board of Trustees, Executive Director, and funding partners

Financial Operations

• Oversee day-to-day finance operations including payment processing, staff expenses, and cost allocation (including staff costs)

• Oversee monthly payroll using QuickBooks (led by Finance Assistant)

• Manage treasury functions including bank and cash management

• Oversee procurement of key assets such as IT equipment

• Cashflow management

Grant and Budget Management

• Support budget development for funding bids and proposals

• Monitor spend against grants and projects, working towards full cost recovery

• Prepare financial reports for donors and funding partners

• Lead annual budget-setting and forecasting processes in collaboration with the Board and Executive Director

Financial Systems and Controls

• Develop and maintain robust financial systems, processes, and controls

• Continuously improve finance processes and identify efficiencies

• Advise on financial governance and best practice

• Manage financial risks and opportunities (e.g., insurance, foreign exchange)

Team Management and Stakeholder Relations

• Line manage the Finance Assistant and oversee external bookkeeper consultant

• Build collaborative relationships across the organisation

• Manage relationships with key external stakeholders including banks, international transfer services, and audit partners

• Work closely with the Board's Financial Development Committee and BASIC's Treasurer

Please note: This list is not exhaustive. Other tasks may be required as they arise.

Person Specification

Essential Criteria:

• Qualified accountant (ACCA, CIMA, ACA or equivalent) or part-qualified with significant relevant experience
• Proven experience in a mid-level to senior finance role, with responsibility for financial accounting and reporting
• Experience managing restricted and unrestricted funds
• Experience preparing statutory accounts and managing audit processes
• Experience in a growing organisation, implementing and improving financial systems and controls
• Strong technical accounting skills and understanding of financial controls
• Excellent numeracy and attention to detail
• Proficiency with accounting software (experience with QuickBooks highly desirable)
• Strong Excel/spreadsheet skills
• Excellent communication skills, able to explain financial information to non-finance colleagues
• Highly organised with ability to manage multiple priorities and work to deadlines
• Proactive and solutions-oriented, with ability to work both independently and collaboratively
• Comfortable working hands-on when needed while also providing strategic oversight
• Ability to work at pace in a fast-growing organisation
• Commitment to BASIC's mission and values

Desirable Criteria:

• Experience in charity finance and understanding of charity accounting standards (SORP)
• Experience line managing finance staff
• Experience in an international organisation or with international funding
• Understanding of charity governance and regulatory requirements

Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?  

The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics.  Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.

Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training. 

This is a full time role (37 hours per week) working throughout the year. Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified. 

COMMUNITY HUB LEADER

Oasis Hobmoor, Wash Lane, B25 8FD

Full-time (40 hours per week, 1 FTE)

Contract: Permanent

Salary: £35,570 per annum

Opportunity

Oasis is looking for a Community Hub Leader who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Hobmoor through the next phase of its growth.

We are seeking an experienced Community Hub Leader who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity, which has become an anchor, and a place called home for the local community.

The post holder will lead the local charity – which over the last 8 years has grown considerably, in terms of staffing, income and projects (including food pantry and café, football training and teams, a wide range of adult education, advice and support, an array of community classes and holiday provision).

About us

Oasis Hub Hobmoor is a local charity situated in South Yardley, Birmingham, at the meeting point of three wards: Tyseley and Hay Mills, South Yardley, and Yardley West and Stetchford.

Our aim is to help create a local community where people of all ages and stages feel included, know they can contribute, and realise a deep sense of belonging. We are actively engaged in creating a community that is characterised by trust, safety, and opportunity.

Key responsibilities

This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.

Some of the specific duties of this role include:

· Establishment and coordination of a range of provision such as family support, holiday clubs, volunteering and community empowerment projects.

· Maintaining and building supportive working partnerships across the community and various groups.

· Leading strategic development (e.g. comms, income generation, MEL).

· Planning, resourcing and coordinating the community plan, measuring impact.

· Strengthening the local Oasis Movement.

About you

This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:

· A strategic mindset, and experience of leading community delivery and growing projects.

· Innovative use of resources and budget management to maximise funding, with a track record of securing income.

· A thorough knowledge and understanding community work.

· An education to degree level or equivalent and /or relevant professional qualification.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.

What we offer

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

Application process

For full details please go the Oasis UK charity website.

Closing date for completed applications is 9am Monday December 8th 2025. Stage 1 interviews will be held on either 10th or 11th December via Teams and the final stage will take place on Wednesday 17th December in person at Hobmoor.

Please send us your CV and cover letter.

To arrange a visit or an informal conversation about the role, please visit the Oasis Charity Jobs website.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889