Business Support And Data Officer Jobs in Birmingham, West Midlands
We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.
What you will do:
Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.
Ensure a consistent and high-quality service is delivered through effective quality assurance processes.
Manage staffing and resources effectively to ensure the efficient running of the helpline service.
Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.
Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.
To be successful in this role, you will have:
A proven track record of building and managing an effective team, supporting their development and managing their performance.
Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
Previous successful experience of working in suicide prevention or mental health.
Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.
Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 33 hours per week
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 6th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Birmingham and Black Country Wildlife Trust is one of 46 local, independent Wildlife Trusts and is the charity that works to make the environment of Birmingham and the Black Country (Dudley, Sandwell, Walsall and Wolverhampton) a better place for wildlife and people through environmental education, community involvement, ecological and practical work.
As a wildlife charity serving a heavily urbanised area, a major theme of our work is education and community engagement activity with people of all ages and demographics. We are currently seeking an Education and Engagement Manager to lead this vital work.
This is an exciting and deeply rewarding opportunity to make a real difference to people and wildlife in Birmingham and the Black Country. The post will ensure the Trust’s education and engagement activity is of the highest possible quality, and that it inspires and enables people, communities and organisations to connect with their local environment.
This will be a varied role that will feature a significant amount of project management, partnership working, policy and strategy development, and line management, as well as opportunities for direct delivery. The successful applicant will be very well-organised, with a high level of attention to detail, and used to prioritising a complex workload. You will have excellent communication skills, and the confidence to guide a team to successful outcomes. Above all you will be driven by a commitment to see nature’s recovery become part of as many people’s lives as possible.
Flexible role, based in offices within Birmingham or working from home, as required. Occasional travel regionally and nationally.
Benefits include 28 days of annual leave plus bank holidays (pro-rata), a 7% employer contribution pension, flexible and hybrid working opportunities, an Employee Assistance Programme and working alongside a supportive and friendly group of nature lovers!
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a highly experienced Trusts and Foundations fundraising consultant to spearhead the Trusts programme at Dreams Come True. As an excellent communicator, influencer, and relationship builder, you will have a proven track record of successful fundraising in this area: ideally securing between 6 and 7-figure gifts.
The successful individual must clearly understand what is meant by a strong brand / charity proposition and have clear evidence of creating and delivering compelling cases for support, with strong examples of this resulting in successful grants to the value of £50-£100k.
Building upon the current small programme, you will lead on initiating conversations with new funders; quickly building rapport and submitting compelling funding proposals and writing timely reports as necessary. This is the sole Trusts based role within the Fundraising team but works closely with senior stakeholders across the organisation to develop funding projects and applications.
This is a fantastic opportunity for an ambitious and passionate individual to make a real difference to children with high needs living in the highest areas of deprivation in the country.
This role reports into the Head of Fundraising and sits within our small Fundraising Department.
This is a part time, very flexible role, of around 4-6 days per month.
The client requests no contact from agencies or media sales.
Job Advertisement Title: Associate Director of Principal Giving, University of Birmingham
Salary: Grade 9 - Full time starting salary in the range £56,021 to £84,644
Location: Birmingham, UK (hybrid work - in the office 3 days a week)
Are you a senior fundraiser who wants to focus on Principal Gifts? Or perhaps you are a major gifts fundraiser who is ready for a leadership role?
We are recruiting our new Associate Director of Principal Giving to lead our Principal Gifts programme – a programme of ambition and almost endless potential.
As Associate Director of Principal Giving, you will work at the most senior levels with individuals, companies, and trusts and foundations in the UK and internationally. A vital member of the Senior Leadership Team, you will be a key source of strategic guidance and support for university leaders, academics, and fundraising colleagues across the University.
This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham In Action. Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals.
A key member of the Senior Leadership Team, reporting to and working closely with the Director of Development and Alumni Relations, you will have the opportunity to work on transformational gifts – interesting, complex, exciting gifts that will have global impact.
Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.
You will be a values-driven leader, entrepreneurially minded, and comfortable orchestrating a myriad of stakeholders. With a track record of securing gifts of 6 figures upwards, you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.
If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch. We hope to hear from you!
The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on Sunday 12 May 2024.
Please do not apply via the University of Birmingham website. No agencies please.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.
The Role:
The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.
The role will be responsible for the delivery and upkeep of our current training packages, development of further training and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Training Lead will do at Hope After Harm:
- Work in line with our values.
- Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
- Upkeep current training packages and development key content as required.
- Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
- Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
- Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
- Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
- Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
- Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
- Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
- Ensure delivery of agreed KPI’s.
This is what you will bring as the Training Lead at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
- An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
- Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
- Motivate individuals and agencies to move through courses of action and decision-making processes.
- Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
- A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
- Places the survivor at the centre of all that you do.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Experience of using Canva as presentation platform.
- Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
- Experience in driving and implementing marketing/advertising strategies
- Strong reporting skills in quantitative and qualitative forms.
- An understanding and experience of CPD accreditation is desirable.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
For this role you will need:
· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
· To be able to deal with all information on a confidential basis and understand data protection requirements.
· To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
To apply for this role please submit a cover letter of no more than 1.5 A4 pages explaining why how your skills and experience align with the job specification.
To ensure fairness, applications without a proper cover letter will not be considered.
The client requests no contact from agencies or media sales.