Business support lead jobs in camden, greater london
Big ideas. Lifelong connections. One objective.
Senior Proposition Manager( Innovation)
Known Internally as Senior Innovation Manager
£60,000 - £67,000 plus
Reports to: Director of Innovation
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 9 July 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our new Innovation team as Senior Proposition Manager (Innovation) - Known externally as Senior Innovation Manager. Ready to make a difference?
This exciting new position will see you collaborate with the Director of Innovation to establish a new team within the Marketing, Fundraising & Engagement directorate, shape strategy and build a pipeline of innovative projects. Your goal will be to dig deep into understanding audience needs and use this to drive long-term income growth from mass audiences. Additionally, with your strong skills in stakeholder management you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver successful projects. You'll do all this while been surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Lead the development and delivery of new propositions, offerings and initiatives, from idea generation to launch.
Partner with insights and service design teams to conduct market research and analysis to identify emerging trends, audience behaviours, and fundraising opportunities.
Collaborate with cross-functional teams in MFE and PIC plus stakeholders across the business to design and test innovation concepts.
Develop and implement experimentation frameworks, including rapid prototyping and A/B testing, to validate ideas.
Build strong relationships with external partners, including agencies and industry experts, to bring fresh perspectives and capabilities to fundraising innovation.
Secure internal buy-in for new ideas by preparing compelling business cases and presentations for senior stakeholders.
What are we looking for?
Proven experience in innovation, delivering tangible, commercial results with a hands on approach
Experience working with insights teams
Ability to analyse data and iterate based on insights
Strong ability to generate, evaluate, and execute new ideas, using data and user insights.
Experience with design thinking, agile methodologies, or lean innovation processes.
Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures.
Strong project management skills, with the ability to manage multiple initiatives and prioritise time effectively.
Experience of design thinking or human-centred design
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Strategic Marketing Planner’ to join its award-winning Marketing division on a permanent full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
Job purpose:
- Be a catalyst for change, driving robust data-driven, audience-led and integrated approaches to marketing decisions and plans.
- Drive planning excellence across the marketing teams, and cross-organisational initiatives requiring marketing support, to increase collaboration and build marketing capability.
- Lead on the audience and supporter insights programme, and work with key internal stakeholders to ensure the insights support the work of teams across the organisation in their own strategic planning.
- Develop the IRUK brand strategically to continually grow brand awareness, engagement and relevance.
The successful candidate must have:
- Proven experience of managing marketing teams/projects and/or managing brands, working across a range of projects for multiple audience groups.
- Experience of running marketing campaigns and/or developing content geared towards the British Muslim community.
- Experience in leading audience research projects and translating insights into actionable marketing strategies.
- Significant experience in audience segmentation strategies and personalisation to maximise on marketing performance.
- Experienced in interpreting data to make marketing decisions.
- Hands-on experience of using project management tools such as Asana.
- Experienced in relationship and stakeholder management.
- Ability to build collaborative relationships, communicate effectively and influence a wide range of individuals both internally and externally.
- Significant experience of managing and motivating agencies to drive maximum value from relationships.
- Understanding of charity sector marketing.
- Experience of developing and managing annual plans.
- Good understanding of KPIs and marketing metrics.
- Excellent written and verbal communication skills.
- Solution focused in the face of challenges.
- Superb attention to detail.
- Ability to communicate highly technical and complex information and requirements. relating to marketing to non-specialist management and internal stakeholders to gain buy-in.
- A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
- Excellent knowledge of the creative process from start to finish.
- Excellent knowledge of all marketing channels, both online and offline.
- Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries.
- A confident collaborator, able to influence and build positive working relationships
- Outstanding organisational skills, able to manage multiple priorities and respond quickly to last minute changes.
- Flexible and adaptable – responding positively to change.
- A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on 23rd July 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.
This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.
As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.
Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.
Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.
For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.
Closing Date: 29 June 2025
People Beyond Profit conversations: 2-7 July 2025
Panel Interview Dates: 14 & 17 July 2025
Prospectus is delighted to be supporting our client as they look to bring in a new position into their team. We are looking to support the organisation appoint a Partnership Development Manager for their new Opportunity Fund. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
Opportunity Fund – Backing bold ideas and building a stronger sector.
The Opportunity Fund is a new fund being developed by the organisation to give the charity the flexibility to support work that sits outside their core priorities but has real potential to make change happen.
They’re using this fund to back bold thinking early. That includes new ideas, pilot projects and untested approaches. They’ll also support promising work that’s ready to grow or respond to urgent needs. Some of the best ideas start small, and need backing before they’re proven.
Through this fund they will:
- Support innovation through early-stage work and pilots, including projects that sit outside their main priority areas
- Strengthen leadership and skills across the sector by investing in tools, training, networks and collaboration
- Support inclusion by backing leaders from underrepresented communities and helping organisations diversify how they are led
This fund is also part of how the charity will support the long-term strength of the voluntary and community sector. It gives them space to respond quickly, test new approaches and back the people shaping the future of social change.
The Role
The Opportunity Fund Partnership Development Manager plays a central role in supporting funding opportunities aligned with the objectives of the Opportunity Fund. This role combines relationship-building and programme development to ensure the Opportunity Fund achieves the maximum impact.
This role will be responsible for working closely with the CEO and the Strategy, Research and Engagement team to initially identify possible opportunities for funding, through to managing the relationship with organisations once funding is awarded. This will include remaining in tune with sector insights and development across philanthropy, civil society and public policy.
The Candidate
The successful candidate will be proactive and ambitious, with a real interest in innovation in philanthropy to delivery greater social change. You will have proven experience developing and managing partnerships, with experience of engaging a range of stakeholders including funders, community organisations, and sector experts.
You will have experience of designing or supporting programme delivery with a track record of scoping and delivering research or development projects that inform funding or strategic decisions.
If you are interested to learn more about the position, please apply with your CV only. Should your profile be successful, a relevant consultant will be in touch to explore the role, and experience, in more detail.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The ideal candidate is a technical leader and expert in the corporate consumer goods sector – such as retail, travel, food products, etc. They will have demonstrated experience building 7-figure corporate partnerships in support of humanitarian and development work, and a robust network of funders, experts, and decision-makers in the consumer goods and other corporate sectors. In addition to supervising and mentoring a team of consumer goods sector fundraisers, the Associate Director will have a dedicated portfolio of partners, focusing on sustained revenue generation and humanitarian impact. Finally, they will demonstrate passion for the IRC's mission, nuanced understanding of private sector fundraising, and dedication to the organization's diversity, equity, and inclusion values.
Key Working Relationships
- ·Senior Director, Global Corporate Partnerships
- Senior Officer, Consumer Partnerships
KEY ACCOUNTABILITIES
- Work with the Senior Director, Global Corporate Partnerships to develop and deliver a robust strategy for the consumer goods sector, identifying and initiating strategies for the consumer goods through a variety of partnership models.
- Cultivate a $2-3M+ USD portfolio of partners with a focus on sustainable funding, diversified funding streams, growing unrestricted funds and expanding influence.
- Lead on developing a series of high profile, creative, and impactful partnerships with consumer goods companies to serve our clients across the world, while offering companies innovative outlets to deploy philanthropic and core-business solutions supporting our humanitarian agenda;
- Design and implement creative outreach, solicitation, and management strategies for partners within the portfolio, such as pitches, proposal submissions, and partnership discussions;
- Provide best in class People Management to support and develop line reports and role model IRC leadership and IRC DEI principles.
- Serve as an internal, and when appropriate, external focal point for the IRC as related to the consumer goods sector
- Provide dynamic thought leadership across External Relations in identifying and initiating strategies for consumer goods sector partnerships through a variety of partnership models (e.g., cause related marketing, in-kind, employee engagement, workplace giving etc.)
- Undertake special assignments, as directed
PERSON SPECIFICATION
Essential Qualifications
Work Experience:
- Bachelor’s Degree, or equivalent experience
- Technical expertise and experience working in the consumer goods industry and community
- Strong experience of front-line corporate fundraising and/or partnership development experience in a dynamic, fast-paced environment
- Experience leading 1-2 full time team, preferably fundraising
Demonstrated Skills and Competencies:
- Management or solicitation of partnerships valued at or above $1,000,000 USD per year.
- Ability to develop thoughtful project management plans and implement them in timely and detailed fashion.
- Ability to work accurately and productively in a fast-paced environment and adapt to shifting priorities.
- Ability to effectively interact with a variety of internal and external contacts with confidence and poise.
- Ability and willingness to travel domestically and occasionally internationally, and ability to work evenings and weekends for urgent matters.
Desired Qualifications:
- Strong project management skills, experience working on multiple projects with global cross-functional teams.
- Dedication to supporting DEI efforts through development of multi-faceted partnerships that benefit a wide range of clients with varying backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an international charity, is looking to recruit an experienced analyst with a background in finance business partnering. The successful candidate will be joining the organisation during an interesting period, and be curious, with a strong analytical mind and ability to interpret financial information, and be articulate.
Responsibilities
- Ensure that there is a sound understanding of business areas in terms of both present as well as forecasted performance.
- Work with budget holders on the annual budgeting and forecasting processes, ensuring that any advice/support in understanding the numbers is provided in a timely manner, and that they and senior management are supported in their decision making.
- Lead on the preparation of the quarterly forecasts.
- Undertake budgetary versus actual expenditure analysis, providing reports and meaningful information to budget holders and senior finance team members.
- Support in developing project budgets on a full cost recovery basis, and in the preparation of donor report.
- Support in undertaking grant reconciliations.
- Offer coaching and training as required.
Requirements
- Experienced finance professional, highly numerate and analytical, able to understand the business and strategic outlook of the organisation, able to interpret financial information and communicate this clearly and precisely.
- Experience in developing budgets & forecasts, and undertaking and presenting analysis, both in writing and verbally.
- Strong communication and finance business partnering skills – able to accurately and precisely communicate important financial information to non-finance budget holders, and senior management staff, challenge numbers and support in sound decision making.
- Experience of working in an international organisation, in a multi-currency environment, and with colleagues based globally.
- Experience in the financial management of grants, including developing budgets for proposals (on a full cost recovery basis), and reporting for donors is strongly desirable.
- Strong systems/IT skills
- Experience in offering coaching on internal controls & processes, budgets & accompanying analysis, and systems/IT.
This is a remote role, and the candidate can be based anywhere in the UK. Please note, this role cannot accomodate remote working from outside the UK, and as such is only open to candidates with the right to work in the UK.
Salary: £38,000 - £40,000 per year
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office)
Work pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting to: Head of Finance and Operations
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 07 July 2025.
Your covering letter should outline:
- Your motivations for applying to Mission 44
- How this role fits into your career plans
- Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this new role, you will contribute to enhancing the finance function within a growing and dynamic international charitable foundation. The role will enable you to work and continue your professional development across many aspects of the finance function.
You will play an important part in our finance team’s further growth and professionalisation as Mission 44 extends its reach as a charity working in multiple countries. You will have the opportunity to gain further hands-on experience in driving our day-to-day finance processes, while also leading key projects to enhance our systems and put in place effective financial management of our new US entity.
This role forms part of our Operations Team, currently comprising our Chief Operating Officer, our Head of Finance and Operations (HoFO), our Chief of Staff, our People and Culture Manager and our Operations Officer. A key part of your role will be acting as finance business partner to our other teams - impact, fundraising and communications - and demonstrating a customer service mindset in helping them achieve their objectives.
We’re looking for a finance professional, newly-qualified or working towards a chartered accountant qualification, wanting to develop their skills and career in a comprehensive finance role and contribute to our mission of helping young people thrive.
Roles and Responsibilities
Accounting (40%)
- Oversee day-to-day transactions, including accounts payable and receivable, for both the UK charity and the newly created US charity
- Ensure that accurate and comprehensive records of accounting evidence for all transactions are maintained
- Monitor cashflow
- Support the HoFO in the month-end process
- Oversee and control monthly payroll with external payroll provider
- Oversee and control VAT returns with external accountants
- Check monthly Balance Sheet reconciliations
- Develop the purchase order system
Financial Planning & Analysis (35%)
- Support the HoFO in the preparation of the monthly management accounts
- Control all accounts payable in dialogue with budget holders
- Finance business partnering with budget holders and the Senior Leadership Team
- Control and account for the use of restricted funds, in alignment with donor requirements and with the Impact team
- Collaborate with the fundraising team to support forecasting and income tracking
Statutory accounts and audit (10%)
- Support the HoFO in the year-end processes
- Support the HoFO in the preparation of statutory accounts, supervising outsourced accountants
- Support audit requests
- Ensure compliance with relevant financial regulations and standards, including charity-specific requirements
Operations (15%)
- Responsible for the financial management of grant payments, in coordination with Grant Managers and Grant Budget Holders
- Drive good practice in procurement and manage the relationship with suppliers
- Support the wider Ops team in ad hoc projects and activities
Skills and experience
Essential
- Newly qualified or part qualified, working towards a chartered accountant qualification (ACA, ACCA, CIMA)
- Able to be hands-on in a small finance team
- Able to drive relationships with outsourced accountants
- Fluent in using spreadsheets for financial information
- Excellent communication skills and the ability to clearly explain complex financial data and concepts to non-finance staff and stakeholders to support decision-making
- Strong critical thinker with keen attention to detail
- Experience of project management and knowledge of project management principles
- Minimum of 3 years of experience in finance or accounting roles, preferably within the non-profit sector
- A passion for and deep understanding of Mission 44’s values
Desirable
- Experience working with Xero
- Experience in a grant-giving organisation
- Experience of working in an international organisation
- Experience of working in a start-up or rapid-growth organisation
- Knowledge of Charity Statement Of Recommended Practice (SORP)
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Customer service mindset, committed to consistency and quality of delivery for colleagues, and embracing feedback
- Committed to inclusion, promoting and embracing diverse perspectives
- Self-starting and flexible, able to adapt to rapidly changing priorities
- High accuracy and attention to detail
- Able to manage the day-to-day while also driving forward longer-term projects and priorities
- Resilient and adaptable in the face of ambiguity, remaining focused, resourceful, and effective when navigating complex or uncertain situations
- Strong and evidenced commitment to learning, continuous professional development and improvement
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: IT Service Desk Manager
Reporting To: Director of Operations
Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.
Salary: Up to £50,000 per annum
Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 3rd July 2025, 5pm
Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities
Helpdesk
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
- Identify common or emerging issues and support with identifying root causes to continually improve the service
- Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
- Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding
Team Leadership and development
- Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
- Follow, develop and suggest improvements to processes and documentation on how to respond to queries
- Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
- Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
- Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality
Devices and software
- Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
- Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
- Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time
Monitoring and KPIs
- Monitor the effectiveness of operational service, identify and respond to issues
- Maintain KPIs agreed with the Head of Operations and the Security Lead
Privacy, security, and audits
- Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
- Action audit findings and collaborate on tackling systematic issues identified
- Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
- Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies
Person Specification
Essential
- Experience of managing a small support team, with a desire to support and help others
- Understanding of helpdesk management and how to manage work and resources
- Good skills in managing devices and software
- Knowledge of GDPR (main concepts and principles)
- Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
- Analytical, with a logical approach to problem-solving
- Excellent communicator both written and verbal
- Able to remain calm under pressure
- A collaborator who can consider others’ perspectives
- A quick learner and keen to learn new tools and skills
- Flexible and able to work on a wide range of activities
- Able to manage own time, confirm priorities and expectations
- Independent, but knows when to ask questions
- Understand when to make decisions and when to engage a wider group
- Comfortable dealing with ambiguous situations and objectives
Desirable
- Exposure to ITIL or knowledge of ITIL Foundation
- Experience with Jira and Salesforce
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Hours: 17.5 - 28 per week (happy to consider 2.5 days - 4 days) to be worked within the hours of 9am - 5pm, Monday to Friday. Some flexibility for homeworking, although an onsite presence is important for this role. Occasional weekend and evening working with notice for special events.
Salary: £35k - £40k depending on experience
Closing date: 29th June at midnight
Interviews: 4th July & week commencing 7th July
Please note we are also open to considering full time applicants for this role, so have another advert live, we will consider all candidates who apply to both adverts for this one position.
Are you looking for a role where you can make a difference every day?
The Grange Centre is seeking a strategic thinker with a passion for storytelling, income generation, and social impact to take the helm of our marketing and income generation efforts.
We’re seeking an ambitious self-starter who wants to be instrumental in taking The Grange Centre to its next level of growth and development. This is a fantastic opportunity to join a friendly, values-driven organisation that supports people with learning disabilities to lead independent and fulfilling lives.
Reporting directly to the CEO, you’ll develop and implement innovative strategies that raise awareness, drive engagement, and increase income across multiple streams.
You should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audiences using real-life stories to demonstrate impact and influence action. In addition, you will have a successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets.
You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals.
We are a friendly, open, respectful, caring, and enabling organisation. You’ll be part of a passionate team working to make a real difference in people’s lives. We offer a supportive environment, opportunities for professional development, and the chance to lead meaningful change.
What Colleagues Say:
Don’t just take our word for it, here’s a snippet of what our team had to say in our October 2024 staff survey:
99.1% of the team say they understand how the purpose and values of The Grange Centre relate to their job.
94.6% say that The Grange Centre provides them with the training they need.
We have an open, no blame culture as emphasised by 92% of the team saying that The Grange Centre provides an environment where they feel able to admit when they make a mistake.
92% feel they are a valued member of The Grange Centre team.
90.3% feel they can express their ideas and opinions.
94.7% find their colleagues to be helpful and supportive.
About The Grange Centre
The Grange Centre for People with Disabilities provides vital services supporting people with learning disabilities to lead independent and fulfilling lives. We are unique in Surrey as we offer accommodation, care support and a wide range of skills training and activities all on one beautiful 8 acre site in Bookham. Our services are most suited for people with mild to moderate disabilities.
We are a regulated care provider, a charity and a housing association and we provide three services - residential care for those with higher care needs, supported living for people working towards independence and skills and activities - a wide range of training, work experience and mini businesses.
Benefits: Annual leave 35 days, including bank holidays, rising to 37 days after 2 year’s service. Pro rated for part time workers. Annual salary review. Contributory pension scheme with 4% employer contribution. Extensive internal training programme. Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon – Fri). A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline and access to trained counsellors. Monetary staff referral scheme. Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479). Beautiful countryside location. Chance to have your voice heard – regular Employee Forum and Annual Staff Survey. Supportive and knowledgeable team to learn from
REF-221963
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Ready to drive real-world change with your digital expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth. We now need a passionate Senior Digital Acquisition Executive to help us seize this momentum.
This is more than just a job; it’s a chance to build something new. You will have the autonomy to shape our digital acquisition strategy from the ground up. You'll be the driving force behind our paid social and email campaigns, creating compelling journeys that turn clicks into loyal supporters.
We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new digital territories.
Your Mission
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Spearhead our digital acquisition across paid social, email, and new channels you identify.
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Design and execute engaging supporter journeys that maximise conversion and long-term value.
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Analyse performance, share insights, and drive a results-focused fundraising culture.
Why Join Us?
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Impact: This is a new role with the potential to shape the future of our individual giving.
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Growth: We are committed to your professional development within a supportive team.
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Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious digital marketer who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Digital Acquisition and Fundraising
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Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.
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Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.
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Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.
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Analyse and share the results of campaign activity.
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Support forecasting and budget planning on Digital marketing activities within the IG budget.
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Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters.
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Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.
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Generate and utilise insight within digital campaigns to improve results.
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Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance.
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Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective.
Stewardship and Supporter Experience
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Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.
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Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise.
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Ensure supporter journeys are segmented and personalised wherever possible.
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Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community.
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Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
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Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.
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Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.
Collaboration and Development
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Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.
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Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.
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As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters.
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Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.
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Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.
Database and Compliance
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Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.
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Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.
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Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook.
Skills and Competencies
Our ideal candidate would have the following:
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Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.
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Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation.
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The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.
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The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels.
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Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools.
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Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.
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A good understanding of individual giving best practices, trends, and regulatory requirements.
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Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.
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A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.
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A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals.
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A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.
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Experience working within Agile project management would be beneficial.
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Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable.
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A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
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Good knowledge of WordPress website optimisation and plugins or strong desire to learn.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
Full-time: 32 hours per week over four or five days.
Hybrid working: remote with one in-person day per week (Wednesday) in East London office.
Annual leave: five weeks plus bank holidays and office closure between Christmas and New Year.
Employer pension contributions up to 5% of qualifying earnings.
Join our team at World Hepatitis Alliance, supporting the Director of Partnerships & Resources to build and manage a varied portfolio of partners to fund the ambitious programmes, campaigns and events we will deliver through our 2025-2030 Strategy.
The World Hepatitis Alliance is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.
Our current partners are mostly global corporate funders, along with several private foundations, and most support is given through bespoke partnerships, sponsorship and grants. We have diversified the base of funding substantially, introduced new funding models, and identified new funding opportunities, including working with partners to respond to global donor or institutional funding.
We are looking for a confident relationship-building who thrives on identifying new opportunities and developing long-term partnerships to help build on this momentum.
Duties and key responsibilities:
- Together with the Director of Partnerships & Resources, you will support the implementation of the fundraising strategy, deliver activity plans and achieve income targets in line with organisational funding priorities.
- Maintain and develop relationships with some existing partners.
- Proactively research and engage potential new partners and opportunities, which could include corporate partnerships, grant writing and sponsorship.
- Support on the delivery of sponsorship packages for campaigns and the World Hepatitis Summit – a bi-annual event hosted by the World Hepatitis Alliance.
- Support on the management of WHA’s annual corporate membership scheme
- Undertake your own projects such as the development of presentations, resources, newsletters or tools to support engagement with donors, working with programmes and communications colleagues, or support on wider organisational projects.
- Support the Director of Partnerships & Resources to deliver donor stewardship.
- Manage CRM database and provide administrative support across fundraising as needed.
General responsibilities:
- Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the post.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice.
- Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.
The World Hepatitis Alliance is a small team who work closely together to deliver a wide range of programmes, activities, campaigns and communications. There may be opportunities to support on projects led by other teams and plenty of scope to develop the fundraising and partnerships function within this role as the team grows.
About you:
We are looking for a confident fundraiser who thrives on developing new opportunities and is self-motivated and pro-active.
We would like you to have at least three years’ experience in fundraising with corporates and/or trusts and foundations, or have demonstrable transferable skills, particularly around networking/new business and writing proposals. We would also like you to demonstrate skills in delivering presentations, managing data or supporter journeys, and it would be ideal if you had experience of working in, or a personal interest in, global health or infectious diseases.
We are also looking for someone who can work under pressure to meet deadlines while also having an eye for detail and desire to maintain high standards. Someone who can work effectively both independently and as part of a team. We work quite flexibly, and sometimes with partners all over the world so there may be a call or two outside of working hours. There may also be the opportunity to travel occasionally.
Why join us?
You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination. We offer a flexible working environment, 32-hour working week, generous annual leave allowance and employer pension contributions up to 5% of qualifying earnings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is partnered with a leading health charity to recruit an Assistant Accountant for a 3 month temporary contract. This role involves providing day-to-day, month-end and year-end finance support to the Finance team, managing accounts payable, processing income streams, and ensuring accurate posting of transactions.
Key responsibilities of the role:
- Record and code transactions, invoices, and payments accurately in Business Central, ensuring compliance with finance procedures
- Support payment processing, including international transfers, BACs runs, and staff expenses administration
- Manage and reconcile trade, staff purchase ledgers, and petty cash, ensuring controls are followed
- Process income from online platforms, bank cash/cheques, and raise sales invoices promptly and accurately
- Perform monthly reconciliations for bank accounts, accounts payable, and income accruals
- Monitor and manage outstanding debts, liaising with customers and suppliers as required.
- Contribute to system and process improvements, supporting finance system upgrades and ensuring GDPR compliance
- Assist with year-end financial statements, annual audits, and respond to auditor queries
- Monitor the Finance inbox and forward relevant queries to other members of the Finance team
Ideal candidate profile:
- Currently pursuing an AAT, CIMA or ACCA qualification
- Experience in a similar role within a not-for-profit organisation
- Skilled in using Business Central, or similar accounting software, with advanced proficiency in Excel
- Capable of performing effectively under pressure and managing priorities efficiently
- Excellent communication skills, with the ability to report to and coordinate with multiple stakeholders
Agency reference number: J85857
Location: Central London
Duration: 3 month temporary contract, subject to further extension
Pay rate: £20-23 per hour
Working hours: Full time
Working pattern: Hybrid (2 days per week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Are you ready to step into a high profile role where you will be responsible for the growth and development of our Criminal Justice Services?
We have an exciting opportunity for an inspirational leader to join us in the role of Head of Criminal Justice Services, where you will play a pivotal role in the development and successful growth of St Mungo’s Criminal Justice Services; making a difference in helping to end homelessness and rebuild lives.
In the role of Head of Criminal Justice Services, you will provide effective leadership and direct line management to senior and service managers ensuring best practice and consistently high standards of service is delivered to our clients. Key responsibilities include:
- Implementing an effective strategy for developing and growing our Criminal Justice Services, winning contracts for providing new services and retaining existing contracts to build continued growth and support for vulnerable people experiencing homelessness.
- Overseeing our MOJ and London Councils commissioned Housing Advice and Intervention Services across London including oversight of teams based in mandated custody and community settings as well as some accommodation services for people leaving custody.
- Build and maintain excellent partnership working with external service providers, HMPPS, the MOJ, local authorities and partner organisations.
- Work with a recovery focused approach, keeping client involvement as a priority, ensuring the voices of people with lived experience are included to help shape and develop services to meet the individual and complex needs of our clients.
- Be the Matrix lead for our criminal justice work across St Mungo’s.
About you
We are looking for an experienced leader who has overseen teams delivering services to groups of vulnerable clients, in either a Criminal Justice, supported housing, support, care or other relevant environment.
- You should demonstrate a track record of effective operational leadership and management of staff across dispersed locations, working through a line-management structure, including through a period of substantial change.
- Your business/service development experience will demonstrate your ability to successfully manage contractual requirements, negotiate for contracts for the provision of services (either as a supplier or purchaser) and to win new business.
- You will have a person centred approach, and a genuine interest in putting clients at the centre of your work.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 July 2025
Interview and assessments on: week commencing 14 July 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m. Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.
Our people
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel valued, supported, and prioritised in their experience and wellbeing. Having listened to our people, we recently created a new People & Culture Strategy to underpin everything we do. Our new Head of People will play a key role in the delivery of this strategy.
About the role
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued.
We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions.
Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change.
What you’ll do:
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Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio
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Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies
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Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases
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Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.
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Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.
What you’ll bring:
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Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures
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Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice
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Proven experience of coaching and leading teams of professionals
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Experience of influencing and challenging executives within an organisational setting
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Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes
It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards. We would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on 07 July - for a brief 1st stage interview. Candidates who are successful at this stage will be invited to an in-person second stage assessment process.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Senior Meetings and Events Planner
London
£35,000 - £38,000 per annum
Join our client's Award-Winning Events Team!
Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team
Their iconic venue, nestled in the picturesque setting overlooking Regent’s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories.
As a Senior Event Planner, you will be a key member of their experienced and dynamic team. You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented.
In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential.
Responsibilities include:
- Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
- Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
- Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
- Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
- Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager.
- Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
- Preparation and processing of accurate deposits and invoices.
- Generating and reporting on activities as required.
- Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
- Creating and managing Key Account plans.
- Delivering a consistently high level of customer service.
Experience
- Educated to A-level, or equivalent business or event management qualification.
- Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role.
- Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience.
- Working knowledge of Microsoft office applications.
- Being commercially aware of finance, budget management and working in a profitable business.
- Having knowledge of food and beverage in the context of the hospitality and events industry.
- Ability to prioritise your own workload and completing tasks with a high level of accuracy.
Benefits
The benefits they offer include:
- 27 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
- health cash plan
Closing date: 5pm 4 July 2025
Interview date: Week beginning 7 July 2025