Business support manager jobs in angel, greater london

Fixed-term contract for 3 years

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary

This role will provide support across all the Education Development Team (EDT) funding streams and to the wider organisation, including informing and delivering our approach to all stages of the grant funding cycle including:

• Fund Design  
• Application & Assessment  
• Contracting & Onboarding  
• Delivery & Performance Management 
• Evaluation   

As a Data and Fund Analyst within our Education Development Team, you'll play a pivotal role in maximising the impact of initiatives that transform young people's career opportunities across the country. This position blends analytical expertise with relationship management, allowing you to directly influence how funding creates meaningful change in education.

You'll work on four funded programmes, both new and existing, with the opportunity to see the full lifecycle of impactful programmes, from helping design data-driven funding approaches to analysing outcomes that demonstrate real-world benefits for young people facing barriers to their progression. By collaborating with diverse stakeholders including funders, delivery partners, and education leaders, you'll build a comprehensive understanding of what works in career education while developing transferable skills in data visualisation, evaluation, and project management.

If you're passionate about using data to drive meaningful social impact and seek a role where your analytical skills directly contribute to educational improvement, this position offers both professional growth and the satisfaction of making a genuine difference.

Essential criteria:

• Either relevant training/work experience within numeracy/data analysis or relevant degree 
• Demonstrable understanding of the principles of good grantmaking
• Previous experience in project management
• Demonstrated ability to translate complex technical concepts to non-technical audiences
• Strong Microsoft Office skills, especially Excel required. Additional capabilities in statistical or data visualisation software preferred
• Experience of stakeholder or account management
• Experience working independently towards agreed deadlines
• Experience of collaborative relationship management

Desirable: 

• Previous experience in grant fund management
• Previous experience in contract management/quality assurance systems
• Understanding of the fundamentals of data protection

To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile?   
• Why would you like to work for Careers and Enterprise Company?  

Closing date: Midnight on Monday, 23rd June 2025.

As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 4th June 2025

Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

£28,000 - £30,450 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re on the lookout for a Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on acquiring new cash and regular givers across a range of channels including direct dialogue, direct mail, digital and telephone, helping fund research that will save and improve lives.

In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. You’ll drive on campaigns across a broad range of channels, with the aim of recruiting new, and re-engaging, lapsed regular and cash supporters. You’ll look for ways to test and innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, you’ll also have a range of channel experience and marketing knowledge, ideally gained from a fundraising environment.

You’ll possess first class communication skills; a strong team ethic and you’ll be at ease working with key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the Thursday 5th June 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Civitas Recruitment are delighted to be working with two city primary schools both with an individual and distinctive ethos. An exciting opportunity exists for a Fundraiser to join the team. As Fundraiser, you will raise philanthropic income at multiple levels from a variety of income streams including local businesses, individuals, trusts and foundations to support both schools’ fundraising priorities including repayment of the school’s deficit budgets. This is a full-time, permanent role, hybrid working in London, Soho, with at least 2-3 days in the office.

Who are we looking for?

Ideal candidates will have experience in fundraising or income generation, completing bid applications and have experience of working within a results-oriented environment and with a record of achieving income targets. You will have outstanding communication skills both in writing and in person, as well as a proven track record of influencing and negotiating. You will be able to think strategically in the short, medium and long term and resolve complex problems. Excellent interpersonal skills, diplomacy, discretion and tact are also essential for the role. Direct experience of fundraising/income generation within an educational or charity setting would be a bonus however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Reports to: Senior Communications Manager     

Direct reports: None

Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.

Status, hours: Permanent, full-time   

Salary: £32,254 to £35,560 (includes 11% London Weighting, with the potential for more for an exceptional candidate, plus benefits). London Weighting is based on one day a week in the office.

Role Summary    

The Graphic Designer plays a key role in shaping and maintaining Alcohol Change UK’s visual identity. This role is responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our audiences, and across our flagship campaigns including the Dry January® challenge. Sitting within our Marketing and Communications department, the postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. As we continue on our ambitious five year strategy, growing our ambition across campaigns and fundraising activities, the Graphic Designer will play a key role in strengthening the visual presence of Alcohol Change UK and driving greater brand awareness.

 Key Tasks and Responsibilities 

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers. 

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.   

Please note: if this position attracts a high level of applications, we may close the recruitment process early and before the application deadline.

Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc

London Weighting

Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).

Due to the immediate need for this post we will be interviewing suitable applicants as they are received.

The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.

The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.

Closing date: Rolling recruitment

Interview date: TBC

As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.

Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446

About The Role
About Alzheimer's Society - who are we and what’s our mission? 
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. 
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

About the opportunity

Are you a skilled Reporting Analyst with a strong background in Power BI?
Do you have a passion for collaborating with stakeholders to create insightful and engaging reports?
Can you navigate complex data environments and help us build a reliable and trusted BI suite?

The Reporting Analyst in our Quality and Insight team plays a transformative role in producing engaging dashboards and reports for our Dementia Support and Partnerships directorate. You will use your data expertise to translate requirements into compelling dashboards. You will work closely with our data teams and alongside the Insight Analyst - together underpinning our ability to make high quality, evidence-based decisions. 

 
About you
You thrive on bringing together data from complex datasets and presenting straightforwardly for varied audiences. You have great technical skills and are equally comfortable enhancing an existing dashboard in Power BI as building one from scratch. You are confident coding in SQL, DAX and M code but value simplicity when solving problems.

You understand the importance of accuracy and consistency of reported data alongside engaging content. You enjoy working with stakeholders to really understand their needs. Your curiosity and enthusiasm lead you to explore new techniques and seek continuous improvement. You can work independently and collaboratively, willing to lend a hand and knowing when to ask for help.

What you’ll focus on: 
• Developing insightful Power BI reports and dashboards
• Working closely with our stakeholders and reporting/insight community across a range of projects
• Championing data quality and integrity

About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. 

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you 
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 
 
You can also visit our Workingfor Us pages, which give you more information about what it’s like to be an employee at the Society.

Fully remote applications considered.

At Toc H Newport, we offer co-produced activities, outreach services and practical support to some of the most disadvantaged individuals and families in the area, reaching over 600 individuals in 2024.Our vision is of a neighbourhood where everyone has the strong community life, emotional wellbeing and socioeconomic opportunities needed to flourish.

Our centre for service delivery is the Toc H Community Centre in Eveswell, Newport, where our offer includes our popular Stay and Play sessions for low-income families, and children’s after-school club Active Juniors. Our activities and services are incredibly popular, and we hold longstanding partnerships with local agencies and stakeholders. 

It is an exciting period of growth for Toc H Newport, with a number of new funding streams making it possible for us to reach many more families in need across Newport in 2025 and beyond. This includes a £300,000 grant from the Ministry of Housing, Communities and Local Government’s Community Ownership Fund, allowing us to soon complete a full structural and interior renovation of our facilities.  Following a Community Asset Transfer, our space will soon triple in size, meaning we can offer more activities and services to more local people. It’s a great time to join us and become part of a dynamic, collaborative team, committed to driving positive change at a local level.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role

We’re looking for an experienced e-commerce officer to join our Trading team to showcase and promote our exciting year round range of products to raise income and engage supporters via our online shop, catalogues and commercial partnerships.

You’ll be a great communicator and maximise the potential income while ensuring every supporter has a great experience shopping with us.

What you’ll do:

• Lead on the development and day-to-day running of the online shop including platform improvements
• Develop digital marketing plans, that complement the overall Trading communication plans, to drive traffic and sales to the online shop
• Add products to the online shop using clear, consistent content that is bold and creative to drive sales
• Constantly review content to ensure that the information is compelling, audience-focused accurate and relevant

What you’ll bring:

• A strong understanding and experience of Shopify including designing pages, basic HTML and CSS coding, digital best practice and marketing 
• Experience of planning, delivering and evaluating digital marketing activity across paid and owned channels 
• Excellent communication and influencing skills, with the ability to convey complex matters clearly and coherently 
• Significant experience of CMS management and tools such as Canva, Photoshop and Figma 
• Experience of operating in a modern digital workplace, including using digital tools 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from Thursday 19 June 2025, in person at our London office

The successful candidate will be required to:

• attend the UK London office a minimum of 2 days per week (one of which is a Wednesday).
• provide your own broadband service with a minimum download speed of 2Mb 
• have a confidential space in which to work when working at home

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About The Role

We have an opportunity for a Senior Finance Systems Support Analyst to join our fantastic Finance Systems team for a 12 month fixed term period covering maternity leave.
As our Senior Finance Systems Support Analyst, you will play a crucial role in the configuration, maintenance, and support of the RBL financial systems and interfaces.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Finance Systems, key responsibilities will include:

- Lead on Lloyds digital payment solutions implementation
- Provision of technical (2nd line) support to users of financial systems using RBLs support portal (TopDesk)
- Day to day management and system configuration responsibility of Open Accounts, V1, eBIS, Solchar and iConnect BACS
- Management of financial master data additions and amendments
- Finance systems end user training and provision of guidance

You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

This Contract opportunity will be for a fixed 12 month period, ideally starting by mid July. The successful applicant will require a Basic DBS check to be completed prior to start.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

 

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

To apply:

For more information, please download the job description from our website. To apply, please complete the online application form by 9:00am on 2 June 2025.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. If you have any queries on the application process or online form, please get in touch.

Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office 
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025 

We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.

At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together. 

The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.

Scope of role

The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.

Responsibilities and Accountabilities

Strategic Leadership

• Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
• Lead the development of measurable KPIs and outcomes to evaluate progress in people and
  culture initiatives.
• Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
• Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.

HR Operations

• Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
• Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
• Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
• Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
• Maintain robust, GDPR-compliant employee records and HR systems.
• Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
• Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.

Equity, Diversity, Inclusion, Engagement & Culture

• Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
• Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
• Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
• Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
• Work closely with managers to foster inclusive leadership and team cultures through coaching and support.

Team Leadership and Development

• Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
• Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
• Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.

Senior Leadership Responsibilities

• Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
• Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
• Build strong cross-organisational relationships to support change management and continuous
  improvement.
• Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.

Safeguarding, Risk, and Wellbeing

• Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
• Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
• Ensure systems are in place for reporting incidents and learning from them.

Finance and Payroll

• Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
• Support with the Year End Audit requirements that relate to staffing.
• Overall responsibility of the HR function budget including training and resources.

What You’ll Bring

• A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
• Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
• A deep understanding of inclusive and trauma-informed HR practices.
• Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
• Up-to-date knowledge of employment law, HR best practice, and change management.
• Experience working with Trade Unions and employee voice mechanisms.

Additional Information 

• We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
• Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.

Essential Criteria:

• Very good knowledge of UK employment regulation and HR practices.
• Experience of advising, coaching and challenging senior staff when needed
• Significant practical experience in delivering human resources functions /activities
• An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
• That they are proactive in spotting challenges and offering solutions
• Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
• Effective in setting out and delivering against plans; and reporting against objectives.
• First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
• Good written English with proven ability to write policies, complex correspondence and business reports.
• Emotionally Intelligent, transparent, principled.
• Ability to work independently but also be champion of collaborative working
• Attention to detail and thorough review of HR related documents
• An understanding of safeguarding and safer recruitment
• Alignment with Toynbee Hall’s mission and strategy
• HR related qualification (CIPD level 5) / Degree in HR
• Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information

Alignment and willingness to work in line to our values

• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Foothold Communications Officer

 Salary: £18k (£30k per annum pro rata)

Period of appointment:  This is a permanent contract.

Location: Remote/homebased

Part time: 21 hrs a week

 Like many benevolent fund charities, Foothold has a small staff team, but our impact is mighty!

We’re looking for someone who enjoys variety and takes pride in their work to join our flexible, remotely-based team as our new Communications Officer.

Hearing the challenges that the individuals we support are facing keeps us focused. As Communications Officer, you’ll play a key role in communicating the support our charity offers the engineering community, while also engaging our supporters by bringing our community’s stories to life.

We’re redefining relationships with long-standing communications partners, building new relationships, and building our presence across new platforms and communities.

As Communications Officer, you'll be pivotal in making sure our voice is heard through regular communications, and delivering our impact report and annual report.

We find creative ways of working as a team and look to showcase the individual talents and personalities that people bring to their role. At Foothold, you’ll have the opportunity to showcase and develop your skills across digital design, video and copy.

We encourage our team to be all-rounders, and you’ll be working closely and collaboratively with our Communications and Digital Events Officer, Digital Marketing Officer and fundraising colleagues to produce regular, engaging content.

This is a great opportunity to join a small, talented, and committed team as we test the best ways of engaging different parts of the engineering community, and how that engagement may evolve over time. You’ll help us evolve our communications and PR output, and in turn we’ll provide you with the support and autonomy to grow your skills.

We’re confident that you’ll enjoy working alongside the wider team and look forward to hearing from you.

Organisational benefits

· 32 days per annum annual leave plus Bank Holidays (plus office closure between Christmas and New Year)

· Flexible working arrangements

· Organisational commitment to training and development.

· SIPP pension with up to 9% employer contribution (subject to individual contribution)

· Life insurance and access to Smart Health services (AIG)

· Cycle to Work and Tech Scheme, childcare vouchers.

· Associate membership of the IET for one year paid for by Foothold, and access to Foothold services

If you have any further questions about the role, please contact our Head of Business and Volunteering Beverley Archer.

Informal Conversations: these can be arranged with the Jonny Rudge, Head of Fundraising and Communications, between the 3rd and 5th of June 2025

Closing date: applications should be submitted by 4pm on Friday 6th June 2025

Interviews will be held on Monday 16th June  2025 on Teams.

For more information about Foothold please visit our website

 

About UKCF

At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.

Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.

UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.

Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.

About the role

This is an exciting opportunity to join the senior leadership team at a time of growth, ambition and innovation. We are looking for a strategic, expert and collaborative Director of Partnerships and Insight to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.

You will be responsible for the development, delivery, and evaluation of high-value, strategic partnerships—whether with government departments (such as DCMS), major trusts and foundations (like the Henry Smith Charity), corporate partners, or other longstanding partners (such as the National Emergencies Trust).

You’ll work closely with community foundations to shape strong proposals and lead the end-to-end implementation of partnerships and programmes.

You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven—strengthening our approach to programme design, learning, and impact evaluation. You’ll work closely with our Digital Transformation team to embed best practice in the use of data and evidence.

This role requires exceptional relationship-building skills, confidence working at a national level, and the ability to develop and articulate clear theories of change and evaluation frameworks. Subject expertise in areas such as philanthropy, AI, social cohesion, neighbourhood health or climate is desirable.

You will report to the CEO and be a key member of the Senior Management Team.

Key responsibilities

Strategic partnerships development

You will lead the identification, development, and stewardship of national strategic partnerships that align with UKCF’s mission and deliver meaningful outcomes for our partners and for communities across the UK.

This includes initiating and negotiating collaborations with government departments, large foundations, businesses, and sector partners. Working closely with community foundations across the country, you will co-create proposals and programme designs that draw on local expertise and deliver impact at scale.

From inception to evaluation, you will oversee the full partnership lifecycle, ensuring robust governance, clear communication, and high-quality delivery throughout.

Insight and impact

A central part of the role is to embed a strong culture of learning and evidence across UKCF’s national partnerships. You will shape and implement theories of change and robust evaluation frameworks, working with partners and community foundations to ensure that programme outcomes are clearly defined, measured, and communicated.

You will collaborate with the Digital Transformation team to improve our use of data and insight, driving forward a more evidence-led approach to programme design and influencing. Through this work, you will help generate actionable insights that inform future partnerships and strengthen our case for support with funders and policymakers.

Leadership and collaboration

You will manage our Programmes Officer, with responsibility for supporting their professional development. You will work closely with the Chief Executive to develop plans for growing the team, grounded in the need to ensure financial sustainability.

As a member of the Senior Management Team, you will play a key role in strategic decision-making and organisational development. You will provide visible leadership across UKCF, championing collaboration and innovation internally and externally.

You will cultivate strong, trusting relationships with a wide range of stakeholders, including community foundation leaders, funders, and public sector partners. Representing UKCF at high-level events and forums, you will contribute thought leadership on place-based philanthropy and community-led change. In all your work, you will model inclusive leadership and ensure our partnerships reflect our values and commitment to equity and social justice.

Who we’re looking for:

We’re seeking a dynamic and experienced leader who thrives in collaborative environments and is motivated by the power of local action to drive national impact. You’ll combine deep subject knowledge with the ability to build coalitions and bring new ideas to life.

You don’t need to meet every single criterion to apply—we are keen to hear from people with a passion for this work and the ability to grow with the role.

See the full job description for more detail.