Business support manager jobs in notting hill, greater london

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Interviews will be held at our head office on 26th August 2025

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Individual Giving Manager – Development 

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.

As a Individual Giving Manager you will

• Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery. 

• Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's. 

• Manage income and expenditure budgets. 

• Line manage up to 3 direct reports. 

 You will have experience of :

• Working in a fundraising environment, specifically in direct marketing and across different channels.
• Delivering campaigns using a project management approach.

We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements. 

If this sounds like you, we would love for you to apply, or please get in touch if you have any questions-

To lead and develop a growing portfolio of community-focused services that deliver both social and financial value. This includes managing operational delivery, identifying and progressing new enterprise opportunities, and working across departments to strengthen our sustainability and impact. 

This role has two core functions:

1. Direct responsibility for managing and growing our existing social enterprises, including community centres, facility hire, and handyperson services.

2. Supporting and influencing enterprise development across the wider charity—helping other teams to take a more enterprising approach to services such as our Coffee Cart, paid-for corporate and school workshops, and other income-generating opportunities. The role combines day-to-day service management with broader strategic input and business development support, helping embed a culture of enterprise across Communities 1st. 

General Responsibilities

• Lead day-to-day operations and strategic development of all community enterprise services.

.• Ensure each enterprise area is impactful, sustainable, and connected to wider organisational outcomes.

• Embed enterprise services as supported placement opportunities for volunteers and jobseekers with additional needs.

• Ensure that enterprise staff and volunteers are well-managed, supported, and motivated. 

Key Responsibilities

Leadership & Line Management

• Manage a multidisciplinary team delivering creative, retail-style, and facilities-based enterprise services.
• Provide day-to-day oversight, coaching, and support to direct reports.
• Encourage a high-performing and inclusive team culture, aligned with Communities 1st values.

Enterprise Strategy & Development

• Co-develop business plans and service models for enterprise areas, balancing social mission and financial sustainability.
• Support other teams (e.g., Creative, Wellbeing, Volunteering) to explore and grow enterprising elements in their work, such as events, workshops, and paid services.
• Promote enterprise offers to local schools, businesses, and community groups..

Finance & Operational Management

• Oversee budgets, purchasing, and income tracking across enterprise areas in line with finance policies.
• Ensure the effective use and maintenance of facilities and assets.
• Use performance data to drive improvements in service delivery and enterprise growth..

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to provide placements and pathways within enterprise services.
• Ensure that volunteers and participants are supported to develop skills, confidence, and independence through their involvement.
• Champion inclusive practices and personalised support within enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Work with the marketing team to raise awareness and increase uptake of enterprise services.
• Actively represent and promote the organisation’s activities at relevant events, forums, and networks.
• Build strong relationships with stakeholders including local businesses, schools, and partners.
• Develop effective working relationships with suppliers, delivery partners, and community venues to support smooth operations and joint initiatives.

Compliance & Quality

• Ensure services comply with health and safety, safeguarding, data protection, and finance regulations.
• Maintain a culture of continuous improvement, learning, and innovation.
• Embed standard operating procedures and quality assurance across enterprise activities. 

 Other Duties

• Create a welcoming and supportive environment with a culture of trust so that end users have the confidence to access the service.
• Work as part of Communities 1st team in a professional manner in accordance with policies, procedures and equal opportunities practices.

Governance, Compliance and Planning Manager

Do you have senior-level experience in governance, compliance, or Company Secretary?

We are looking for a Governance, Compliance and Planning Manager to join the team in this hybrid-working role.

Position: Governance, Compliance and Planning Manager

Location: Hybrid working available with a base at Leatherhead and occasional travel across Surrey

Hours: 37h per week

Salary: £40,000 (per annum)

Contract: Permanent

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 28th August 2025

Interview Date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

The Governance, Compliance and Planning Manager is a vital cross-organisational role at the organisation. As a key member of the Senior Management Team (SMT), you will ensure governance structures, compliance, policy framework, and strategic planning processes are robust, legally compliant, and effective.

This role will strengthen the governance culture and work collaboratively with SMT colleagues as well as the Department Leads Group (DLG) to ensure that the charity remains aligned to its mission, values, and strategic ambitions.

You will also act as Company Secretary, supporting the Board of Trustees as well as the Policy Committee and Risk Committee, Finance Committee, and providing internal oversight of governance, risk, and compliance functions.

Key responsibilities include:

• Governance and Board Support
• Compliance, Policy, and Risk Management
• Strategic and Operational Planning
• Human Resources (in Collaboration with External HR Support)
• Organisational Systems and Coordination
• Collaboration and Cross-organisational Leadership

About You

You will have a degree level of education or equivalent professional experience and a professional qualification in governance, compliance, risk, or legal (e.g., ICSA/CGI) and evidence of CPD.

You will have:

• Senior-level experience in governance, compliance, or Company Secretary role
• Experience supporting Boards and committees
• Policy and risk management experience
• Compliance with charity/company law and GDPR
• Strategic and operational planning experience
• HR process oversight
• Line management experience

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Governance and Board Support

Compliance, Policy, and Risk Management, Strategic and Operational Planning, Governance, Compliance, Planning, Strategic and Operational Planning Manager, Governance Manager, Compliance Manager, Planning Manager, Governance Compliance and Planning Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At University of the Arts London we believe the world needs creativity.  We are united by a shared belief in creativity’s power to transform lives and a commitment to make the world a better place through collective endeavour.  As we look to the future, corporate philanthropy and corporate partnerships play a vital role in delivering UAL’s mission and ambitious plans.  

We are looking for an experienced, confident and relationship-focussed fundraiser to join us as Partnerships and Stewardship Manager, to help build deep and meaningful relationships with corporate donors and prospective corporate donors who have the potential to transform the future and impact of UAL. 

The Partnerships and Stewardship Manager will raise philanthropic income from new business and existing corporate partnerships to further innovative research, education, capital and student support and other UAL core priorities.

The role is based in the Development & Alumni Relations team at UAL which is responsible for the cultivation, solicitation and stewardship of principal gifts, major gifts, trusts and foundations and corporate donors.

This is a hybrid role, based at UAL’s High Holborn site but will also include time spent at the Colleges. The role will give you the opportunity to work closely with colleagues in world-leading departments on a wide range of strategic funding propositions.

About you

We are seeking individuals who are target-driven, with a passion for building meaningful philanthropic partnerships with companies. You'll be tenacious in your approach to income delivery and be able to articulate the case for support for investing in creative higher education.  Your natural ability to connect, engage, and motivate others around a shared vision will be key, as is your talent for identifying donor opportunities and translating them into long-term impact.

You will be working to realise the potential of a pipeline of prospects to elevate the impact of corporate philanthropy at UAL.  Alongside this you will be responsible for a supporter engagement programme to motivate existing corporate supporters and ultimately increase philanthropic income for the University.  Your success in our team will be supported by a solid track record of developing partnerships and securing new gifts.

In return, you’ll join an ambitious, committed and collaborative team at a world-renowned institution. With a diverse student body, ambitious goals, and a strong global reach, there has never been a more exciting time to be part of UAL.

The role of Partnerships and Stewardship Manager is being advertised and recruited concurrently with the role of Partnerships Manager. If you apply to your preference, please be reassured we will consider you for both roles during the selection process. 

Apply by 15 August 2025 17:00              Interviews will be held on 10th and 11th September 2025

Please visit UAL's website for full details of application process, Job description and person specification and to apply.

Location: Home-based with regular travel to the Guildford office
Department: Operations
Salary: £39,867 - £44,297 per annum
Hours: 37.5 hours
Job Type: Full time
Contract Type: Permanent

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

With our new five-year strategy now underway, CRM is a crucial tool for all functions within Cycling UK, acting as an enabler in maximizing income, attracting and retaining key audiences, and playing a key role in the delivery of successful programmes.

The CRM Services Tech Lead's role is to help ensure that the CRM Services team work as a successful business partner to the other Cycling UK functions as they strive to achieve our strategic goals.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with regular travel to London and partner locations.

Applications close at 9:00am on the closing date shown

Benefits: 27 days holiday bank holidays (pro rata for part time roles), healthcare cash plan, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

You may have experience in the following: CRM Technical Lead, CRM Solutions Architect, CRM Systems Lead, CRM Engineering Lead, CRM Platform Lead, Lead CRM Developer, Technical CRM Consultant, CRM Integration Lead, etc.

REF-223028

We're looking for a kind, compassionate, and resilient Service Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and dynamic Service Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Service Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

In addition to contract oversight, you may also take on a client group specialism (Mental Health and Complex needs), working closely with fellow Service Managers and the Head of Service to promote the consistent and effective integration of specialist approaches across the organisation.

This is a fantastic opportunity for a values-driven leader who thrives in a fast-paced, person-centred environment and is committed to delivering high-impact support.

For a full job description, please visit our website

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Evidence Officer

UK-Wide

£28,831 per annum (pro rata for part time hours)

Ref: 34REC 

Full Time 37.5 hours per week

Base: Hybrid working from any UK-Wide hub 

About the role

We have a new and exciting opportunity to work with us as an Evidence Officer, working as part of the Strategy, Impact and Evidence team. 

Sustrans’ Strategy, Impact and Evidence team is a leading centre of excellence in active travel research, monitoring and evaluation and we are recruiting now. As an Evidence Officer, you will work on a range of behaviour change and infrastructure projects, providing monitoring, evaluation, and analytical support. The Strategy, Impact and Evidence teamplays an important part in supporting our vision by providing robust evidence on sustainable and active travel that ultimately influences and shapes policy, practice and behaviour across the UK.

Focusing on monitoring and evaluating the impact of infrastructure and behaviour change programmes, you will work on a range of projects around the UK and be involved in the planning, delivery, analysis and reporting of our monitoring and evaluation work. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. There is minimal travel required in this role, however in the course of your work you may have to travel to one of the nominated hubs or project sites if required to do so. 

About you

You should have demonstrable quantitative and/or qualitative analytical skills, and be a competent Excel user or have working knowledge of statistical software, such as R.

As an excellent communicator in both oral and written forms, you will have with the ability to present data and findings clearly. You should also have the capability to find innovative and creative solutions to problems.

You will own some experience of project management as well as delivery of project monitoring and evaluation. You should also have some experience of working and communicating with suppliers, partners and/or clients. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 25 August 2025.
• Interviews will take place via MS Teams between the 2nd and 4th September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.

We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.

About Clore Social Leadership

Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.

We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.

About the Role

This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.

You will:

• Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)

• Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities

This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.

Key Responsibilities

Lead coordination of our leadership development offer from October to December 2025 and June to September 2026

Programme Management

• Manage the planning and delivery of a portfolio of leadership programmes and short courses

• Coordinate all programme logistics including dates, venues, facilitators and course content

• Support facilitators' delivery of online and in-person learning sessions

• Maintain the programmes work and project plans and ensure quality and consistency across delivery

• Oversee programme applications, moderation and participant onboarding

• Manage accreditation processes

• Support the collection and analysis of evaluation data

• Work with the team to standardise and manage participant communications

• Maintain relationships with delivery partners, facilitators and stakeholders

• Monitor and adapt content using the online authoring tool (GoMo)

• Coordinate steering group activity and innovation outputs as required

Programme Facilitator Management

• Recruit, contract and manage programme facilitators and coaches

• Deliver onboarding and provide ongoing support

• Act as point of contact for facilitators and external delivery partners

Finance & Budget Oversight

• Manage programme budgets and attend monthly finance meetings

• Sign off coaching and programme invoices and line reports expenses

Customer Service

• Oversee phone and inbox communication with applicants and participants

• Ensure high-quality customer service, with consistent messaging and support

Line Management

• Line manage the Programmes Administrator, ensuring delivery and development support

Support organisational priorities from January 2026 to June 2026

Deliver targeted support to priority areas across the organisation, as required. This will likely include:

• Collaborating with the senior team to shape alumni engagement plans and activities

• Contributing to new partnership development

Person Specification

We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:

• Highly Organised: Able to plan and manage multiple programmes simultaneously

• Collaborative: Confident working across teams and with a wide range of partners

• A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats

• Committed: Passionate about social justice and the role of leadership in creating change

• Focused: Strong attention to detail and analytical thinking

• Courageous: Comfortable with challenge, feedback and innovation

• Proactive: A self-starter with energy and a forward-thinking approach

Experience (E = Essential / D = Desirable)

• Managing learning or leadership development programmes (E)

• Managing facilitators, coaches or programme delivery teams (E)

• Budget oversight and financial sign-off (E)

• Working in or alongside the social sector (E)

• Excellent written and verbal communication (E)

• Line management experience (D)

• Experience with proposal writing or business development (D)

• Familiarity with GoMo, Jotform or similar platforms (D)

Terms and Working Hours

We are open to discussing flexible arrangements before or on application.

• Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.

• Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.

• Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office

• Eligibility: You must be UK-based to apply

Place of Work

• This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)

• Some UK travel required – expenses covered by Clore Social Leadership

Pay and Benefits

• Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)

• Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)

• Winter Closure: Office closed 25-31 December (3 additional paid days)

Application Process

We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.

If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.

To apply, please send:

• Your CV (max 2 pages)

• A cover letter (max 1 page) outlining your interest and suitability

If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.

Key Dates

• Applications close: 12pm on Wednesday 13 August 2025

• First-round interviews (online): Friday 29 August 2025

• Final interviews (in person): Tuesday 2 September 2025
  In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.

We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.

Registered charity number: 113672

Grade: Senior Manager 

Job Title: Senior Programme Manager, Europe

Type: Fixed Term Contract until 31st December  2027 

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Programme Director, Europe

Direct reports: Grants Programme Manager , Senior Associate 

Hours per week: 35 - 40 hours/week (depending on local labour laws)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. 

• France: €92,216 - €106,403 

• Germany: €106,965 - €123,422

• Spain: €95,044 - €109,666

• Sweden: 1,064,988 kr - 1,228,843 kr

• UK: £85,144 -  £98,243

Closing Date: Wednesday 6th August  2025, 23:59 pm British Summer Time 

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia,  Australia/ Aotearoa New Zealand,  Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.

CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support. 

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

The AI Opportunity Fund:

The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a  €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future. 

Position Overview: 

We are seeking an experienced, strategic and detail-oriented Senior Programme Manager to oversee the ongoing  delivery of the AI Opportunity Fund. This exciting role focuses on managing the implementation, budget and contractual aspects as well as lessons learned of the programme, ensuring its success in meeting our ambitious targets to equip underserved communities with essential AI and digital skills. 

As part of a  dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it  are all part of the journey!

Reporting to the Regional Director, Europe and leading a small team, the Senior Programme Manager role will have oversight of the AI Opportunities Fund which CPI is running on behalf of Google . org.

Key Responsibilities and Core Competencies:

 Programme Leadership and Delivery

• Lead the successful delivery of the  AI Opportunity Fund programme, ensuring timely, high-quality, and outcome-focused execution in line with the Fund’s ambitious targets

• Lead a team who effectively collaborate with grantees and training providers across multiple regions, ensuring effective implementation of activities, proactive resolution of challenges, and sustained programme momentum

• Identify and manage programme risks, embedding proactive mitigation strategies and enabling the team to navigate issues effectively

• Deliver clear and consistent updates to funders and internal stakeholders through both written reports and verbal briefings

Strategic and Financial Oversight

• Oversee programme budgets (€16m+) and financial performance, ensuring efficient resource allocation and alignment with funding requirements.

• Collaborate  with the Finance Team  to review spending, analyse trends, and deliver timely financial reports, ensuring strong internal controls and full compliance with legal and regulatory requirements

• Provide overall oversight of a range of contracts, including approving amendments, while supporting the team in managing day-to-day operations to ensure effective implementation and compliance.

 Partner collaboration

• Build and maintain strong, trust-based relationships with delivery partners, funders, and stakeholders to ensure aligned and collaborative programme delivery.

• Represent CPIE with confidence and build trust in partner meetings, clearly communicating programme progress, impact, and financial performance.

• Foster open, two-way communication at all levels and with partners to identify shared goals, address challenges early, and strengthen joint decision-making.

Monitoring, Reporting, and Learning

• Track delivery milestones, outputs, and financial performance against programme goals using established project management and monitoring frameworks.

• Collaborate with  CPI’s Knowledge, Learning, and Impact team to analyse outcome data, ensuring alignment with strategic objectives and clear communication to stakeholders.

• Share insights and lessons learned with CPI leadership and Google . org to drive continuous improvement, support programme adaptation, and inform organisational learning. 

Thought Leadership & Business Development: 

• Shape and drive strategies to scale and strengthen programmes, ensuring CPI’s work remains innovative, impactful, and aligned with emerging priorities.

• Lead the development of strategic partnerships with funders and delivery partners, cultivating senior external relationships to support growth and collaboration.

• Provide thought leadership by contributing to strategic planning, influencing sector dialogue, and representing CPI in key forums to elevate its voice and impact.

• Develop public policy lessons and other insights from the Fund, to be utilised by CPI-E and/or Google . org

People Development:  

• Foster an inclusive, supportive team culture where Diversity, Equity, Inclusion and Belonging (DEIB) is prioritised. 

• Promote a coaching-led approach and ensure performance management is fair, transparent, and focused on development, including the regular use of constructive feedback to support individual and team growth

• Support the team to manage conflict constructively, encouraging open dialogue, mutual respect, and collaborative problem-solving.

• Develop a resilient and adaptable team that embraces complexity and ambiguity, promoting ethos that value creative problem solving and shared accountability

Personal Development & commitment to continuous learning: 

• Engage in regular self-reflection to identify strengths, areas for growth, and personal goals, demonstrating curiosity about their leadership style and its influence on team culture.

• Actively seek out learning opportunities to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and may change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Qualifications: 

• At least 8-10  years of relevant experience. CPI welcomes a breadth of experience from individuals from  service-oriented environments

• A project/programme management qualification is desirable, but not essential with proven relevant experience

Experience: 

We are seeking candidates who can clearly demonstrate experience aligned with the core competencies and responsibilities outlined above. These represent the essential capabilities needed to succeed in the role.

In addition, we’ve identified a number of desirable skills and experiences that would bring added value to this role and to CPI more broadly. While not essential, these attributes reflect the direction of our work and the evolving needs of our team and partners. We encourage you to highlight any relevant experience  whether gained through formal roles or other contexts  that speaks to both the core and added-value areas of this position.

• Experience of successfully managing complex programmes within grant making or the philanthropic space.

• An understanding  of good grant making practice that demonstrates the ability to effectively manage all stages of a grant making process

• Experience in designing, implementing, or managing skills development and training programmes 

• Experience or understanding of AI or related technologies

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and  have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable. 

CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable;  dedicated professional development funds; generous paid leave and public holidays;  short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 15-20% domestic and international travel.

We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of  real people  who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Wednesday 6th August  2025, 23:59 pm British Summer Time,  the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications. 

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Senior Strategic Programmes Manager

This is an amazing opportunity for a Senior Strategic Programmes Manager to join the team in this exciting role, with the potential to create significant social impact at a pivotal moment in the growth of the Strategic Programmes work.

Position: Senior Strategic Programmes Manager

Location: Remote/London (occasional London office working – expenses covered)

Hours: Full time (37.5 hours per week) – flexible working available

Salary: £40,000 - £44,000 per annum

Contract: Permanent

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: Monday 18 August 2025

Interview Date: Week commencing 1st September 2025

About the Role

The focus of this permanent role is to manage the development and growth of the Strategic Programmes, in line with the organisations new strategy and core mission to end youth homelessness. As a charitable trust the core purpose includes distributing grants to create sustainable routes out of homelessness and into sustainable independent living for young people.

The Strategic Programmes’ team are responsible for brokering services for charity partners that broaden the offer above and beyond the core grants in three different areas:

• Pro Bono
• Employability
• Property Donation

The focus for all three programmes is now on their growth and the maximisation of their social impact. This follows a period of development and refresh for Pro Bono, and the successful piloting of the newer Employability and Property Donation programmes. All three programmes have proven to be successful, sustainable and scalable. This role is primarily concerned with maintaining the management of the programmes whilst working alongside the Head of Strategic Programmes to enhance them and expand their reach.

The charity relies heavily on the voluntary support of its corporate partners from the real estate industry and this role will work closely with these partners to maximise their contribution to the mission to end youth homelessness. The role will also require you to work closely with charity partners to ensure that the programmes deliver against their needs for maximum impact

Your principal responsibilities will be project management, relationship management, impact & evaluation and communications.

About You

We are looking for someone with a demonstrable interest in CSR, and how businesses can be supported to achieve social impact.

You will also have:

• Experience of designing or delivering CSR or volunteering programmes in support of vulnerable or disadvantaged groups of people
• Experience of developing and managing relationships with senior stakeholders
• Experience of monitoring, analysing and providing robust evaluation and reporting of projects and programmes of work
• Demonstrable project management and development skills with the ability to plan and prioritise effectively

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits:

• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required)

You may have experience in roles such as Programme Manager, Programme Officer, Programme Lead, Programme Deputy Manager, Programme Leader, Programme Lead, Project Management, Relationship Management, Impact & Evaluation, Communications, Communications Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Our client is a highly respected environmental and health charity dedicated to preventing synthetic chemicals from causing long-term harm to wildlife and human health. This charity works tirelessly to ensure these harmful substances are regulated, replaced with safer alternatives, and removed from everyday products. Its' work focusses on and influences EU and UK chemical policy at the highest levels and ensures safety remains a priority for governments, regulators, and businesses. The charity now seeks a Philanthropy Manager, and Prospectus is leading the search.

Philanthropy Manager

5 or 4 days per week

Permanent

Hybrid

£50,000 FTE

We seek a proactive Philanthropy Manager to join its successful Fundraising Team and lead the organisation's first-ever major donor programme. This new role offers the opportunity to shape how the charity engages with high-net-worth individuals from the ground up. Reporting to the Director of Fundraising, the postholder will develop and implement a new major donor strategy and cultivate long-term relationships with major donors. The role will also involve working closely with senior leadership, subject matter experts and trustees to identify and engage prospects, host donor events, and steward high-value supporters.

The ideal candidate will be a confident and hands-on fundraiser with a strong track record in major donor giving. They will be skilled at building meaningful relationships and crafting compelling communications that inspire support. With excellent interpersonal and organisational skills, they will thrive in a small but ambitious team and be passionate about the charity's mission to protect people and nature from harmful chemicals.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.

Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.

The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.

It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.

This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 11th August, 9.00 am.