Business support manager jobs

As our Partnerships Assistant you will be a vital part of our Partnerships team helping to build long-term, sustainable and mutually-beneficial relationships with businesses and key supporters.

Our Partnerships team manage high-profile relationships, including with household name beauty brands and retailers, and with ambitious plans for 2026 and beyond this is an exciting time to join the team. In this role you will lead on all administrative duties in the Partnerships team - including keeping our database up to date, managing diaries, raising invoices, updating documents, and recording minutes and actions in key meetings. 

This role requires a candidate who is highly organised and who has the ability to plan, prioritise and meet concurrent deadlines. You will have strong data entry and diary management skills, the ability to build rapport with a range of stakeholders and you will be a real team player.

You will be supported by your line manager, and the wider team, to deliver on your objectives and this is a perfect opportunity for someone with proven administrative skills, from any sector, to help shape our programme and deliver on our mission.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

Please review the job description and person specification before applying. When you are ready please submit an up-to-date CV and a covering letter (maximum two sides of A4) clearly explaining your suitability for the role as per the person specification.

Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community? 

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings. 

If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do: 

✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations 

✅ Managing visual merchandising, stock rotation, and product display to the highest standards 

✅ Overseeing the effective sorting, pricing, and presentation of donated goods 

✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends 

✅ Providing excellent customer service and handling queries or complaints professionally 

✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes 

✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies 

✅ Acting as an ambassador for the charity in the local community and supporting fundraising events 

What you’ll need: 

• Retail management experience (charity retail experience is a bonus, but not essential) 

• Strong commercial acumen with proven track record of delivering financial targets 

• Strong leadership skills with the ability to motivate and support staff and volunteers 

• A customer-focused approach with a friendly and professional manner 

• Experience handling cash, banking, and financial reporting 

• Excellent organisational skills and attention to detail 

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 

• A passion for the charity sector and supporting local communities 

Who we are: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge. 

Why join us? 

�� The chance to make a real impact in your community

�� A supportive team and collaborative working environment 

�� Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. 

�� Blue Light Card discounts (with membership), and an Employee Assistance Programme. 

Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice! 

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

For more information and to apply please visit our website

We may close this position early if sufficient applications are received. 

Closing date: 5 November 2025

Interviewing: 14th & 15th November 2025 

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

We’re Hiring: Corporate and Philanthropy Fundraising Manager
UK (Remote) | Full-time | £40,000
Apply by: Monday 27th April 2025

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million, we have ambitious plans to double our income by 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

In this pivotal role, you’ll:

✨Develop and grow relationship building and stewardship strategies and programmes for existing business and major donor supporters.

✨ Manage existing corporate relationships and major donors with a view to deepen engagement and develop levels of support.

✨  Grow and sustainably increase income from existing corporate partners and major donors.

✨Use the charity’s CRM to manage relationships and record key information.

✨  Develop a strategy and programme for identifying and securing the support of new businesses and potential major donors.

✨  Implement the strategy by proactively identifying, approaching and securing new corporate relationships in line with the Charity’s corporate and philanthropy strategy.

✨Create and deliver compelling proposals and pitches to prospective new corporate and major donor supporters.

✨Manage the pipeline through the charity’s CRM and record/update key information as required.

✨  Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.

✨  Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives.

✨  Collaborate across departments to align partner activity with service delivery and communications.

✨  Contribute to strategic, organisational and cultural development.

✨  Champion innovation, growth mindset and learning from failure.

✨  Working with the team and Director to set income and expenditure budgets for Corporate, Philanthropy, Legacy and Trust & Foundations.

✨  Monitoring and reporting on income and expenditure and KPIs throughout the year.

✨ Providing quarterly income and expenditure re-forecasts.

✨ Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.

✨Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.

✨Provide practical and person coaching support to the Legacy and Trusts & Foundations fundraisers.

✨ Ensure there is a continual culture and focus on learning and development and wellbeing.

You bring:

✅   Proven experience in corporate account management of corporate partners.

✅   Strong track record of delivering income growth and a demonstrable commercial mindset.

✅   Excellent stakeholder management skills.

✅   Excellent communication and presentation skills.

✅   Passion for the charity sector and a commitment to Cerebra’s mission, culture and values.

We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, company sick pay, organisational membership of Fundraising Everywhere learning and development platform and the opportunity to work for a cause that truly matters.

To apply, send your CV and a short cover letter (max 800 words) outlining why you’re a great fit.

Interviews:

• Online (Teams): Week commencing 3rd November 2025
• 2nd Stage: Week commencing 10th November 2025

Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.

We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know. 

In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.

Closing Date: 11 November 2025
Interviews:  Week commencing 17 November 2025
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington
Hours:  37.5 hours per week
Salary:  £37,627 - £41,363 per annum
DBS Requirement:  Basic Check

Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?

Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.

About the Role

As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:

· Captivate our community

· Raise essential income

· Elevate our public profile

From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.

What you will bring:

We’re looking for someone who is:

· Experienced in managing successful fundraising or mass participation events

· Driven by targets and thrives on exceeding expectations

· Inspirational in leading and motivating teams

· Creative in developing new ideas and opportunities

· Skilled in stakeholder engagement and relationship building

Why Birmingham Hospice?

· Be part of a supportive, inclusive values-driven, charity where your ideas are valued

· Enjoy a generous benefit package

· Make a real difference in people’s lives

To find out more about this exciting opportunity, please visit the jobs portal on our website.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

Apply now and lead events that truly matter.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

You Make It Fundraising Manager (Part-time, 4 days a week)

Are you a dynamic fundraising/ sales professional with a passion for social impact? Ready to leverage your skills to empower young women and create lasting change? Join our small, dedicated team and work closely with our Founder CEO to build meaningful partnerships that truly make a difference.

This isn't just about growth; it's about growing our capacity to transform lives. You'll secure vital brand collaborations, generate income, and create invaluable mentorships and work experiences that directly benefit our programme participants.

If you have a proven track record in strategic partnership creation and maintenance, sales and business development, with a knack and thirst for hitting financial targets, ideally for social impact causes, we want to hear from you! Bring your exceptional relationship-building skills, creative mindset, and passion for justice to a role where your work truly matters in a world that can feel and is unfair to so many.

We offer a wonderful work-life balance (part-time, hybrid, flex time), accelerated growth opportunities, invested professional development, and a strong well-being focus (therapy/wellness allowance).

Ready to ignite your purpose? Then email your CV and cover letter to recruitment@you-make-it-org. While the deadline is 5pm on Wednesday 05th November, interviews will be rolling as and when we receive relevant applications - please note we're eager to welcome the new post holder by 01st of December if not sooner

Programme Cycle Management Advisor

Permanent, Full time. Hybrid working (2 days in the office)

Location: This role can be based in Dhaka, Bangladesh or New Delhi, India

Salary: 2,313,005 Bangladeshi Taka, or 1,884,140 Indian Rupees per year

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Global Programme Quality & Operations Lead, the Programme Cycle Management Advisor will play a key part of the Global Programming Policy and Practice Division.

Alongside the other Programme Cycle Management Advisor, the role supports advocacy, humanitarian and development programmes to meet internal and external standards (particularly CHS) to ensure quality, consistency and coherence.

The post-holder will support the Mult-Country Cluster (MCC) and global staff on all aspects of humanitarian and development programmes, including START Fund, inception of DEC and Christian Aid appeals (codes 3 and 4). The specialists accompany programme cycles from design to implementation and closure, including financial monitoring and compliance, aligning to organisational values and goals. At global/organisational level, the Specialists support CHS audit cycles, programme handbook development and embedment and capacity strengthening.

Some of the main responsibilities of the the Programme Cycle Management Advisor includes:

• Support MCC staff and partners to implement quality humanitarian and development projects and programmes in line with internal and external commitments (particularly CHS), including START Fund cycles, DEC and Christian Aid appeals inception aligning with organisational values and goals.
• Support MCCs and global staff to produce accurate expenditure and resource monitoring according to established timelines ensuring quality, consistency and coherency.
• Support partner due diligence and capacity strengthening processes with a commitment to delivering high-quality work.
• Collaborate with specialists to maintain and update programme policy and practice handbooks and other materials, whilst delivering engaging and relevant training, willing to adapt to drive better results.
• Support the annual CHS audit cycle including co-ordination, reporting, logistics and internal communications, ensuring timeliness, quality, consistency and coherence.
• Collaborate with cross-organisational focal points, support the Global Programme Quality & Operations Lead to execute CHS audit action plans to maximise impact.
• Collaborate with Income and Public Engagement on proposal development and reporting to external and internal stakeholders, maximise impact and income.
• Collaborate with the communications staff on programme work as needed, to increase quality and consistency.
• Embrace a mindset of continuous learning and improvement on programme quality and operations, shared and acted upon in various forums.

About you

Who we are looking for

Essential:

• Educated to degree or equivalent in a relevant discipline.
• Understanding of humanitarian programming, e.g. START Fund, DEC projects, appeals.
• Demonstrable experience of supervising and co-ordinating project teams.
• Demonstrable experience of MS Office programmes.
• Demonstrable experience in budget monitoring, creating and maintaining financial systems.
• Demonstrable experience of presenting complex data for managers, programme and finance colleagues, including production of financial and narrative reports to donors.
• Demonstrable experience and ability to adapt to new and challenging situations and contexts, and an understanding of different working cultures.
• Demonstrable experience of working with organisations through a partnership approach in Africa, Asia, Middle East or Latin America.
• Demonstrable experience of working in a high-pressured working environment.
• Ability to manage a wide range of complicated issues.
• Ability to work self-directed, using own initiative.
• Ability to initiate, plan and work within agreed policies.
• Excellent attention to detail
• Ability to build relationships, including across different cultures and using virtual communications.
• Developed communication skills including fluency in written and spoken English.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Are you ready to lead one of London’s most vibrant and award-winning arts venues? Union Chapel is seeking a dynamic Venue Manager to oversee our busy calendar of artistic and commercial events, ensuring every visitor leaves inspired, safe, and delighted. This is a unique opportunity to shape the experiences of thousands of guests, lead a passionate team, and drive the success of a venue at the heart of the community.

As Venue Manager, you will be at the helm of our operations, balancing the creative and practical aspects of running a busy venue. From high-profile concerts to community events, you’ll ensure every production runs smoothly, safely, and to the highest standard. You’ll lead a talented team including Visitor Engagement, Bar, and Front of House staff, fostering an environment of collaboration, continuous learning, and excellence in customer service.

Your role will encompass the full spectrum of venue management: coordinating event logistics, managing budgets, overseeing bar and catering operations, and ensuring compliance with health, safety, and licensing regulations. You will act as a key point of contact for clients and stakeholders, making sure their events are delivered flawlessly while maintaining Union Chapel’s reputation as a welcoming, inclusive, and inspiring space.

We’re looking for someone with proven experience in venue management or event leadership, ideally in a high-profile or arts-focused environment. Strong organisational skills, financial acumen, and the ability to motivate and develop teams are essential. Knowledge of licensing, bar operations, and venue management software is highly valued. Above all, you’ll bring a passion for the arts, community engagement, and creating exceptional visitor experiences.

This is a full-time position, requiring flexibility for evenings and weekends, with a salary of £40,000. Beyond operational excellence, the role offers the chance to contribute strategically to the future of Union Chapel, identifying opportunities for business development, audience growth, and continuous improvement of our venue operations.

At Union Chapel, you’ll join a team committed to arts, diversity, and community. You’ll have the autonomy to innovate, the responsibility to lead, and the satisfaction of seeing your efforts directly impact audiences and artists alike. This is more than a management role — it’s a chance to champion live arts, shape memorable events, and make a lasting mark on a beloved London institution.

If you thrive in a fast-paced, creative environment, have a track record of operational excellence, and want to lead a team in delivering world-class events, we’d love to hear from you. Apply today to become Union Chapel’s next Venue Manager and take centre stage in one of London’s most unique arts venues.

Contract details: Fixed Term Contract until December 2026 – potential to become permanent.
Hours: 37 hours per week
Salary: £42,500 to £45,100 per annum
Directorate: Corporate Services
Team: Governance and Planning
Location: Home based with UK-wide travel, as required/on occasion
Reporting to: Risk and Assurance Manager

About the role:

We are seeking someone pragmatic, able to manage upwards and who is happy to work on their own initiative as part of a remote team. A willingness to support colleagues, think creatively, to question and to challenge will be essential. This role involves planning, executing and overseeing one or more projects and a PMO while effectively communicating and managing stakeholder expectations.

This new role will lead the establishment of a re-designed Project Management Office (PMO) to provide proportionate and strategic support, aligned to delivery approaches of NFCC. By adopting a tiered, integrated and flexible approach NFCC can enhance decision-making and support project delivery and assurance across the organisation.

As an established PMO Manager, you will bring your experience in setting up PMOs and use your knowledge of a diverse range of project management methodologies. You will be enthusiastic about making a difference and are able to bring people with you as you drive change. You will be an excellent communicator, with experience of facilitation. Influencing skills and proven experience in managing change are essential.

This role includes up to 50% of time spent managing organisation-wide priority projects. You will be responsible for managing existing projects to completion and initiating and managing to completion new projects if required. You must ensure projects are delivered to time, within budget and to the required quality criteria.

You have:

Expertise and experience in Project Management

Leadership and line management skills and experience

Strong communication, influencing and facilitation skills

The ability to drive excellence

Excellent attention to detail skills

You will be:

Responsible for assuring NFCCs approach to Project Management is robust and fit for purpose.

Responsible for engaging Project Managers across the business to embed the PMO offer

A trusted adviser

Experienced in setting up PMOs

A creative thinker and problem solver

Analytical and willing to be a ‘critical friend’

Full details of the role and what we are looking for can be found in the Job Description.

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily. 

We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working. 

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date: 27th October 2025

Proposed interview dates: 4th – 5th November 2025

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.  

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment .

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Venn Group is delighted to be working with a leading health charity to recruit a Finance Business Partner for an initial 3 month interim contract.

This is a key role within the finance team, providing strategic financial insight and business partnering support to managers and leaders across the organisation. You will play a critical part in enabling the charity to make informed decisions, optimising the use of resources, and embedding a culture of financial awareness.

Key responsibilities of the role:

• Deliver accurate and timely financial reporting and analysis to support operational and strategic decisions
• Collaborate with managers to evaluate projects, initiatives, and opportunities from a financial perspective
• Assist the Head of Finance with annual budgeting, long-term forecasts, and business planning processes
• Build financial capability across teams, helping non-financial staff understand budgets, forecasts, and costings
• Work alongside the Financial Accountant to ensure month-end reconciliations, accruals, and prepayments are completed accurately
• Identify opportunities to improve finance processes, systems, and reporting
• Promote a culture of accountability, financial awareness, and responsible resource management across the charity

Ideal candidate profile:

• Qualified accountant (ACCA/CIMA/ACA or equivalent) with solid accounting experience
• Previous experience in a business partnering role at a similar level of responsibility
• Familiarity with the Charity SORP and experience with SUN Accounting system is desirable
• Excellent communication and presentation skills, capable of explaining financial concepts clearly to non-finance colleagues
• Skilled at influencing, coaching, and building collaborative relationships with internal stakeholders

Agency reference number: J91377
Location: Central London
Duration: 3 month interim contract, subject to further extension
Pay rate: £380 - £400 per day
Working hours: Full-time
Working pattern: Hybrid (3 days per week on-site)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.  It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals.  AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.

Overview

Working with the Head of Fundraising, you will play a key role in securing income from corporate partners and major donors to support AVUK’s bold 10-year plan. These partnerships are central to our long-term strategy to transform the landscape of Auditory Verbal provision, ensuring that every family who wants their child to learn to listen and talk can access a publicly funded Auditory Verbal programme in their local area.

This role requires experience in relationship fundraising, ideally working with businesses and/or major donors, and a strong ability to build rapport and trust. You’ll be an effective communicator and collaborator, confident in supporting income generation activities that align and elevate AVUK’s goals.

With experience of securing five to six-figure gifts, you’ll use your commercial acumen to identify and nurture your pipeline and partnerships, contributing to our annual fundraising target of £1.5m and setting the foundations for growth to £2m+ in future years.

This role is ideal for someone who is proactive, diligent, and comfortable taking initiative. You’ll thrive in a dynamic environment where relationship-building and ownership of your work are key to driving income and impact. The role is weighted towards developing new corporate partnerships, with responsibility for managing our existing partnership with Markerstudy Group, and some time spent cultivating potential major donor relationships with senior management support.  To help you succeed, you have support and guidance from our Head of Fundraising, alongside a passionate and collaborative CEO and Senior Management Team.

Contract Details

Location: Primarily remote, with 2 days a month in our London office, plus meetings with partners where required.

Working Hours: 30 hours per week (0.8 FTE); flexible working fully supported through policies and practice.

Contract Type: Fixed-term, 12 months from January – December 2026

Salary: £45,000-48,000 pa FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme.

Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day

Reporting To: Head of Fundraising

MAIN RESPONSIBILITIES

Corporate partnerships strategy

• With support and guidance from the Head of Fundraising, lead the development and delivery of AVUK’s corporate partnerships strategy in support of our overall fundraising goals.
• Identify and pursue new business opportunities at a five and six figure value, unlocking new opportunities that contribute to a £130k partnerships budget this year.

 Business development & income generation

• Work closely with your fundraising and comms colleagues to create compelling proposals and pitches that resonate with corporate and major donor audiences and help you to secure new gifts / partnerships.
• Proactively grow and maintain a strong funding pipeline, creating new prospects for our priority funding areas through quality research, strategic outreach and developing engagement opportunities.

 Relationship management & external engagement

• Manage a small portfolio of corporate partnerships including our flagship partnership with Markerstudy Group, delivering excellent stewardship and ensuring long-term engagement.
• Lead the planning and delivery of the Sounds of Success event (November 2026), as a key moment in our stewardship and engagement calendar.
• Support the Head of Fundraising, CEO, and Fundraising Advisory Board in developing relationships with potential major donors, providing inspiring stewardship and maximising opportunities through networks, events, and strategic engagement.

 Effective use of systems and processes

• Champion the effective use of our Salesforce database to support you in high-quality relationship management and reporting.
• Commitment to monitoring and reporting on your income and taking a proactive approach to addressing issues or gaps in budgeted income.

PERSON SPECIFICATION - Skills, knowledge & experience

 Essential

• Fundraising - a good understanding of corporate partnerships fundraising and proven success in securing five-six figure partnerships.
• Business development - proven experience in identifying and pursuing new opportunities, through quality research and pipeline development, aligned to organisational goals.
• Building relationships - ability to engage with supporters through quality and meaningful stewardship.
• Project management - confident managing multiple priorities within projects and across own workload.
• Communication - excellent written and verbal skills, used well to inspire varied audiences through pitches and presentations delivered in person and written.
• Strategic thinking - ability to identify and assess new opportunities that align to supporter interests and organisational needs.
• Oganisation - great time management, research and record keeping skills.

Desirable

• Major donor engagement - supporting or leading donor cultivation and stewardship.
• Event management - practical experience of creating or delivering supporter engagement events.
• Data and reporting - proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping and report generation.

PERSON SPECIFICATION - Qualities & behaviours

•  Proactive mindset - takes the initiative and drives work forward with energy and empathy.
• Curious - open to learning and development of new ideas.
• Diligent - pays attention to detail, follows through reliably and takes pride in doing things well.
• Collaborative - collaborates across teams to share knowledge, align efforts and to deliver joined-up outcomes

Candidates will need a willingness to work occasional evenings and weekends, as expected in an external facing fundraising role.

KEY INFORMATION

Anyone wishing to apply for this post should submit their CV along with a covering letter (maximum of 2 pages) which describes how you meet the person specification, with particular focus on your skills and experience of corporate partnerships fundraising, new business development and relationship management. 

We value authentic applications and want to understand your personal motivations and experiences.  If you’ve used AI tools to support your application (e.g. for structure, spelling, or formatting), please feel free to let us know.  We recognise that these tools can be helpful for some applicants, and we’re most interested in hearing your words and in your voice what draws you to this role.Applications received after 12:00pm on Tuesday 28 October 2025 will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.

We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.

We use a blind recruitment system to ensure fairness.  Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.

As an organisation supporting children and their families we take our safeguarding responsibilities very seriously and as well as providing satisfactory references and proof of the right to work in the UK, the successful candidate will be subject to an enhanced disclosure check through the Disclosure and Barring Service and be required to undertake safeguarding training.

Key Dates

Closing date for applications: Tuesday 28 October, 12:00pm

Shortlisted candidates notified: Via email on or before Friday 31 October

First stage interviews: Wednesday 05 November or Thursday 06 November

Final interviews: Tuesday 11 or Wednesday 12 November

Strictly no agencies.

The Woodland Trust is looking for a Business Applications Analyst to help us ensure optimal performance, continuous improvements, system administration and integration of organisations business applications with a strong focus on CRM and Finance systems.

The Role: 
•    You’ll manage system configurations, user access and permissions to ensure secure and efficient application use.
•    You’ll provide first and second-level support to end users resolving application-related issues and deliver training materials and sessions to enhance understanding
•    You’ll maintain the ticketing system to manage and track user support requests.
•    You’ll oversee the integration of various applications to ensure seamless data flow and process automation by resolving integration issues.
•    You’ll perform regular audits, updates and run technical routines (SQL scripts) to maintain and optimise system performance.
•    You’ll identify areas for system enhancements and collaborate with stakeholders to implement changes.
•    You’ll work closely with the Business Applications Manager, vendors and internal IT teams to ensure effective application support and maintenance.
•    You’ll generate reports and insights from business application to support decision making and strategic planning.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Experience supporting and optimising business applications and integrations within a complex organisational environment.
•    Knowledge of how to leverage strong verbal, visual and written communication.
•    Experience gathering and interpreting small business requirements and translate them into effective application solutions.
•    Strong communication skills with the ability to collaborate and communicate effectively with vendors, internal and external stakeholders.
•    Experience providing fist and second-level user support including troubleshooting application issues and delivering training.
•    Knowledge of how to develop and deliver training materials and maintain comprehensive documentation.
•    Qualified in SQL and data analysis.
•    Understanding of best practices in application monitoring and technical management.
•    Experience working with Power Apps, Power Automation and other tools within the Microsoft Power Platform.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 12th November 2025.