The successful applicant will work with a dynamic, passionate Team, within a very well established and needed female only registered Charity, Tomorrow’s Women Wirral. As Business Development Manager you will be responsible for ensuring the efficacy and efficiency of business operations as well as shaping strategic goals for the future. As an ideal candidate you will be well-versed in all business matters.  You will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the Charity’s vision and culture, with the goal to ensure the sustainability of the Charity’s activities and to drive development  and long-term success whilst always keeping the aims and values of the Charity at the forefront.

Main Duties & Responsibilities

(Please note, this job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.)

• Adhere to direction set by the Board of Directors/Trustees and CEO.
• Work closely with the Board of Directors/Trustees, CEO and Treasurer in the production of business plans, financial forecasts, and policy updates, and provide feedback on strengths, weaknesses, and areas for improvement. 
• Deputise for CEO in her absence.
• Work as part of a Motivational Management Team.
• Support the work of employees to improve efficiency, effectiveness, safety and wellbeing.
• Gather, analyse and interpret both external and internal data to assist in the production of reports required.
• To develop and lead a Bid/Tender Writing Team providing tools and techniques to convert business ideas into an actionable plan to increase finance and growth.
• Develop and maintain excellent working relationships with financial partners, Landlord, Public or Third Sector Grant fund holders, to facilitate an effective client financing process.
• Deliver a strong Business Plan and Model to develop and strengthen Tomorrow’s Women’s move towards business sustainability, creation and expansion. 
• Ensure adherence to legal rules and guidelines, and compliance with the regulations and procedures of the Charities Commission and Company Law.

Job Specification

• Proven experience as Business Development Manager or relevant role.
•  Appropriate degree/diploma or higher.
• Qualifications in Income Generation/Bid Writing/Leadership & Management and proven evidence of this.     
• Strong financial and business planning/growth expertise with a thorough understanding of diverse business processes and strategy development.
• Excellent organisational and leadership skills.
• Outstanding communication and interpersonal skills and abilities.
• Excellent knowledge of MS Office, databases, Tendering processes, and information systems.
• Good understanding of research methods and data analysis techniques.
• Commitment to, and understanding of, the work of our Charity. Ensuring Tomorrow’s Women’s ethos of client-focused delivery, innovation and social value is demonstrated to clients, partners, stakeholders, and funders.
• Flexibly and sensitively challenging in approach.
• Contributing to the continuous improvement of Tomorrow’s Women, sharing best practice and ideas required.
• A good sense of humour!

Business Development Officer

Based at FSC Central Services (Shrewsbury, Shropshire) or an FSC Learning Location please visit our website

£23,045 - £26,299 per annum

Full Time, Permanent

Field Studies Council is one of the UK’s leading providers of outdoor environmental education. This is an exciting opportunity to join the Field Studies Council (FSC).

We now have an exciting opportunity for a Business Development Officer who will Support FSC colleagues in researching and developing potential new areas of business

Working under the direction of the Business Development Manager and in line with FSC’s new business strategy, this is a key operational role which will have day-to-day responsibility for business development, identifying new opportunities for growth in both new and existing markets; designing attractive products to take to the intended market; undertaking sales activity to boost the occupancy and financial returns delivered in each of the FSC’s locations. 

Due to the nature of the role you will be required to travel to our various locations as well as other venues across the UK.  This may occasionally be abroad therefore involving some overnight stays.

To be successful in this key role you will have experience in a similar Business Development role, a successful track record of achieving sales growth in both B2C and B2B markets. Candidates should have experience of developing and adjusting products based on the analysis of competitors products, sales performance, and customer feedback and an understanding of the specialist leisure travel and hospitality industry in the UK

A positive attitude to new business generation and Strong interpersonal skills, and a good instinct for business are essential to the position. You will have an interest in and an understanding of the charity and commercial market.

We want to create a world where everyone feels connected to the environment, so that they can enjoy the benefits it gives and makes choices that help protect it – especially now when our planet is facing issues such as climate change and loss of biodiversity.

As an Investors in People charity, we realise that to achieve our vision we need diverse teams of staff who have a wide range of skills, a real passion for the work of the charity and a pride in their role within it. No matter what role you perform at the FSC, everyone can make a difference and every role is vital to delivering our mission and vision…if this inspires you, we would love to hear from you.

Closing Date: 5th January 2021

Interview Date: W/c 11th or W/c 18th January 2021

PAPYRUS is the national UK charity dedicated to the prevention of suicide
and the promotion of positive mental health and emotional wellbeing in young people.

DESIGNATION: Regional Manager (London) Fixed Term 12 Month Contract

HOURS: 36 hours per week (incl. unsocial hours, some weekends and evenings)

SALARY:                                NJC Scale SCP 29-32 (£32,029 - £34,788) plus 17.5% London weighting & 5% pension contribution

LOCATION: London office with regular travel across London and to Warrington, Birmingham and Cardiff as required

RESPONSIBLE TO: Head of Programme Development for England

ACCOUNTABLE FOR: Community Development Officers/Trainers, Administration Officer and local volunteers in region

PURPOSE OF POST

• To identify and engage local communities and key partners across the region
• To contribute to financial sustainability of the charity in the London region
• To raise the profile of PAPYRUS in London by:
  • Training delivery and awareness raising
  • Community engagement projects
  • Volunteer/member engagement
• To motivate support and develop the staff and volunteers based in the London area

Please read through the full job description and person specification found on our website before applying. Once completed please send your aplication to our HR department.  Please do not send your CV as this will not be considered as part of your application.

PAPYRUS is committed to safeguarding and requires all employees and volunteers to share this commitment. Therefore, an enhanced DBS check is required for this appointment.

PAPYRUS is an equal opportunities employer. We particularly welcome applications from black and ethnic minority candidates due to under representation within our organisation.

Job Title: Human Resources and Inclusion and Diversity Manager 

Department: Operations

Line Manager: Head of Operations

Location: London, UK (temporarily remote) 

Hours of work: 1.0 FTE (equivalent 37.5 hours per week) 

Salary: £28,177 - £35,988 (FTE per year) depending on experience + £3,480 London allowance. We are a flexible and supportive employer. You’ll receive a generous holiday allowance (28 + 8 bank holidays), we will contribute 5% to your pension and give all employees enhanced paid sick leave and personal days.

Contract type: 24 months

Application deadline: 09:00 am, Monday 4th January

An exciting opportunity for an experienced HR Manager to apply their generalist skills to a growing and changing charity which puts inclusion and diversity at the centre of its work. You will ensure colleagues have a consistent, friendly and swift HR experience by undertaking all administration in an organised fashion whilst working closely with the Head of Operations and the HR Board Committee to develop and implement HR strategies. In return you will receive autonomy in your work and a generous learning and development budget to support your personal professional development.

Campaign Bootcamp is a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants and LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our training, we prioritise people from communities directly impacted by injustice.

Key Relationships

• HR Committee members
• Head of Operations
• Line Managers 
• Executive Assistant 
• IT, Systems and Compliance Manager
• Outsourced employment law and HR advisory service 
• Outsourced solicitors and legal advisors

Purpose

• Act as a HR business partner, guiding line managers in their HR duties and advising and supporting the Leadership Team to maintain a culture of transparency, care and inclusion
• Conduct all HR administration of the employee lifecycle from recruitment to exit 
• Implement HR strategy to establish and maintain an inclusive workplace culture where employees feel valued and trusted to deliver excellent work
• Support the Head of Operations to maintain a safe and compliant workplace

Job Responsibilities

Act as a HR business partner, guiding line managers in their HR duties and advising and supporting the Leadership Team to maintain a culture of transparency, care and inclusion

• Manage a caseload of routine employee relations cases, providing timely, accurate and practical HR advice and guidance to line managers, escalating to the Head of Operations when necessary.
• Update, maintain, analyse and administer the HR casework log.
• Provide advice and support on job descriptions and the job evaluation process.
• Ensure we hire talent by preparing recruitment packs in conjunction with the relevant line manager and advising on the recruitment process.
• Provide HR advice and coaching to line managers on policy implementation, either through providing it directly or procuring the support needed efficiently.
• Providing formal HR support and informal guidance and advice across all teams.

Conduct all HR administration of the employee lifecycle from recruitment to exit 

• Manage the annual budget from forecasting to reporting.
• Support the maintenance of a suite of policy and procedural documents.
• Manage the recruitment process from advertisement to onboarding, continually seeking improvement in order to hire from a diverse talent pool.
• Update and maintain the EO log.
• Analyse and administer the EO log.
• Manage the leaver and exit interview process.
• Act as the first point of contact to all internal and external HR enquiries.
• Conduct HR and office inductions for new starters.
• Administrate training courses, mentorship programmes and other learning and development as per the staff development plans.
• Conduct exit interviews with employees leaving the organisation.
• Manage the HR system to ensure accuracy and data integrity, with the support of the IT and Systems Manager. 
• Manage HR system projects with the IT and Systems Manager’s support.

Implement HR strategy to establish and maintain an inclusive workplace culture where employees feel valued and trusted to deliver excellent work

• Implement changes to HR policy and practices in line with findings from the organisational Culture Review. 
• Assist with the delivery of HR workshops including scheduling, preparing materials for delivery, co-hosting workshops.
• Developing and ensuring all HR and related people policies and procedures are appropriate, compliant and evidence our organisational values.
• Sit on recruitment and selection panels.
• Conduct consultations with individuals impacted by change.
• Produce Key Performance Indicator reports related to HR and Inclusion and Diversity to contribute insight to planning.
• Support the delivery of employee and charity development plans by sourcing appropriate learning and development opportunities. 

Support the Head of Operations to maintain and safe and compliant workplace

• Conduct risk assessments as required for HR activities.
• Coordinate the incident reporting process internally. 
• Support managers in the dyslexia assessment and access to work processes.
• Complete Occupational Health referrals and Wellbeing Practitioner referrals.
• Act as a Mental Health First Aider and First Aider at work. 

General

• At all times adhere to relevant legislation relating to employment law, data protection etc.
• To comply with all charity policies, procedures and governing documents.
• To be responsible for all Health and Safety requirements related to the role.
• To work within charity Mission, Vision and Values at all times.
• Undertake project work as required.
• Any task as instructed by your line manager or the Leadership team that is commensurate with the person specification and Band of the post. 

Person Specification

Experience 

• First-hand experience centering inclusion and diversity in the culture and practices of a HR team and/or organisation’s policies and practices.
• CIPD Level 5 qualified or able to demonstrate equivalent qualification through experience.
• Substantial experience guiding line managers to implement HR policy relating to recruitment, performance management, leave management and wellbeing. 
• Experience supporting line managers to manage employee relations issues such as employee wellbeing, underperformance, attendance. 

Skills

• Able to communicate clearly and appropriately and build relationships with people at all levels.
• Detail oriented and exceptionally well organised.
• Able to prioritise a varied workload and deliver to deadline.
• Project management skills.
• An active listener, able to hold space for others to share their perspectives and elicit insight to inform your work.
• Ability and aptitude to complete all administrative tasks relating to HR and find efficient ways to automate such work where possible with support.
• Confident using web tools such as Google Workspace, ClickUp, Slack and BambooHR 

Behaviours

• Communicate respectfully and with transparency.
• Actively centre diversity and inclusion in your work, identifying and removing barriers whilst consulting with stakeholders.
• Aware of how systemic injustice operates in our society (i.e. economic inequality, racism and heterosexism) and excited to explore how best to confront these issues in the workplace.
• Flexible and adaptable to change.

Campaign Bootcamp strives to be an inclusive employer with equity of opportunity for all. We're actively working to enhance the experience of working at Campaign Bootcamp for all and we are keen to remove any barriers our colleagues might face when accessing work. We would particularly welcome applications from individuals who have lived experience of oppression and/or discrimination. Campaign Bootcamp is a flexible employer and we welcome discussions around adaptations we can make to support your access of our recruitment process and workplace.

We are seeking a pro-active and experienced charity communications professional who can strategize to both develop and deliver a step change in our communications using available technology to improve our grant giving and share our collective learning with the wider educational sector. BFSS is currently on a journey of change, dramatically improving communications to further engage our grantees and members and share our collective learning with the wider educational sector is integral to this journey. 

BFSS was formed in 1808 by Christian social reformers to carry on the work of Joseph Lancaster, a pioneer of school and teacher education.  BFSS is now a non-religious grant giving charity and is working towards its vison of educational opportunity for all by supporting small and medium sized charities to address educational disadvantage in the UK and around the world. We make annual grants of around £900,000 per annum to UK registered charities and educational establishments. We are a membership charity with other 150 members from the not for profit and wider educational sector. Our income comes mainly from our investment portfolio so we it do not at present engage in fundraising.

BFSS has a small team part-time members of staff comprising of a Director, Grants Manager and Grants Assistant.  Although we are expecting this to be a freelance position we would like the Communications Manager to become an integral part of our close knit team. We have estimated that our new Communications Manager will need to be able to dedicate at least 40 days per year to support BFSS. The workload will vary at different times of the year according to the BFSS annual cycle of activities.

The opportunity

The Worshipful Company of Salters is currently seeking to appoint a Programme Manager (KS3-KS5 or equivalent and Universities) to lead and oversee a portfolio of key programmes for its flagship charity, the Institute for Industrial Chemistry, as well as contribute to other Company educational activities.

Company and Institute overview

First licensed in 1394, The Salters’ Company has its origins in the salt trade of medieval London. This later developed to a commitment to chemistry and, more broadly, science education. The Salters’ Institute of Industrial Chemistry, a charitable organisation within the Company, was founded as a response to the education of soldiers returning from WW1. Since 1918 the Institute has established a reputation for excellence, working with a range of partners including the Royal Society of Chemistry and the University of York. The Institute’s influence stretches across the world. Its aims are clear: to promote the appreciation of, and interest in, chemistry and the related sciences amongst young people and to encourage chemistry-based careers. The Salters’ Institute delivers numerous initiatives including its Festivals of Chemistry, Awards Programme, and Curriculum Development. In 2020, the Institute launches its new Education Strategy in which the Programme Manager will have a key role.

The role

The Programme Manager, reporting to the Head of Education, has responsibility for the day-to-day management of the Institute’s KS3-KS5 or equivalent and Universities programmes, developing new strategies and content to engage students in secondary schools and universities across the UK, building and managing internal and external stakeholder relationships. These programmes offer the opportunity to combine face-to-face and digital outreach. The role of Programme Manager sits in the Education Team, which has five members in total.

Compensation

• £35,000 plus (depending on experience)
• 25 days holiday per annum plus Bank Holidays
• Pension – matched with employer contribution
• Private medical insurance
• Critical illness cover
• Life insurance cover
• Interest free season ticket loan

Responsibilities

Strategy

1. Develop the implementation/ delivery plan for new and existing programmes in line with the Institute’s Education Strategy.

Programme Management

1. Lead on the Festivals of Chemistry, Chemistry Club and Salters’ Ambassadors Programme, overseeing the full programme cycle from design to delivery of this portfolio of existing and new programming, with a particular focus on digital outputs and assets.
2. Implement and develop project plans to ensuring that time specific milestones for the delivery of programmes are met.
3. Manage the work of volunteers, freelancers and interns contributing to the programmes, including training and recruitment cycles.
4. Develop and maintain a reporting framework, providing monthly, quarterly and ad-hoc reports to fit specific needs of internal and external stakeholders.
5. Coordinate and liaise with colleagues and partners to ensure the effective implementation of the programmes including compliance in relation to Safeguarding, health and safety, legal, GDPR, and programme-related consent forms.
6. Develop programme policies and procedures in line with the Institute guidelines and Company’s aims and objectives.
7. Identify, review, and manage risks, providing mitigation actions and regular updates.
8. Develop and maintain KPIs and KPMs to capture and measure the impact and outcomes of the programmes.
9. Create and maintain effective review, monitoring and evaluation frameworks and processes throughout the full programme cycle, facilitating internal and external evaluation of impact of all programmes in line with annual reporting requirements.

Finance

1. Manage the budgets for the KS3-KS5 or equivalent and Universities programmes, ensuring accurate and detailed reporting of income and expenditure.
2. Investigate and explore potential new funding streams, developing funding proposals in conjunction with the Head of Education.

Stakeholder Management and Networking

1. Build effective working relationships with internal and external programme stakeholders including students, teachers, parents/ guardians, senior leaders, university teaching and outreach staff, funders and Company members.
2. Coordinate with internal stakeholders to ensure the internal visibility of the KS3-KS5 and Universities Programmes.

Communications

1. Develop key messaging and content of all programme-related communications, with appropriate language and tone for each programmes’ target audience.
2. Collaborate with Communications Officer to develop Comms Plans that engage and build relevant, appropriate and engaging content for social media channels and our websites.
3. Support and be an active presence in networks and fora that promote innovative practice in science education and outreach.
4. Undertake any reasonable responsibilities from time to time as required by the Head of Education to reflect the changing needs of the Company and Institute.

Additional security pre-employment checks

A satisfactory Disclosure and Barring Service (DBS) check due to regulated activity involving children.

ROLE OVERVIEW

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced database manager who can join us at a crucial time in our development to help shape and manage our database and data needs across the organisation.  As a start-up, we are a small but growing team transitioning part of our parent organisation’s database to UK for UNHCR in order to better steward our donors and maximise our fundraising potential in the UK. 

This role will play a key part in this, working closely with the fundraising team to make sure that our database delivers for donors and fundraisers alike and works closely with our finance and operations functions.  The post will also make sure that we operate in a GDPR compliant way.

The successful candidate will be a team player, enjoy developing strong relationships with colleagues and have excellent communication and problem-solving skills.  Used to managing a CRM and preparing data for imports and exports, you will also be familiar with creating reports, troubleshooting and making sure that business processes are fit for purpose, documented and efficient.

We are interested in hearing from candidates with a professional experience in or with the charity sector.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities:

· Develop an understanding of our database and segmentation hierarchies, liaise with stakeholders to define data briefs and provide data selections for marketing purposes.

· Prepare data for imports and support with data manipulation following exports, collaborating with external agencies.

· Create reports and dashboards in Salesforce and support on quarterly and annual financial reporting

· Support on the set up and configuration of reports in Power Bi and other visualization tools

· Take ownership of data protection requirements, ensuring the processes are in-line with data regulations 

· Identify improvements in processes and advise on actions 

· Translate requests from users into business solutions 

· Develop and implement solutions in Salesforce following best practices 

· Lead Salesforce integration projects, and work with external implementation consultants and suppliers

· Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools.

· Daily administration, troubleshooting and technical support for the Salesforce database.

· Collaborate with stakeholders to gather and document all requirements to prepare specifications and functionalities.

· Understand, evaluate, and document business processes, applications, and workflows and identify necessary changes; recommend solution improvements

· Documentation of all system processes and training guides as needed.

· Train new and existing users on system functionality.

· Stay current on all release notes and communicate any new features or changes to the team.

· Instil a culture of data best practices and own data compliance for the organisation.

· Provide data insights and analysis to support on marketing strategy

Essential Experience

· More than 1 years’ experience as Salesforce administrator

· An In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.

· Experience soliciting, gathering, and analysing user input and requirements.

• Experience documenting user stories and creating to-be process flow diagrams.
• Experience collaborating with business stakeholders.
• Experience working with a CRM within a charity or NFP context
• The ability to use statistical information for financial reporting and future planning

Essential Skills and Knowledge

· Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.

· Detail-oriented individual with the ability to quickly ramp up on new business needs and technologies.

· Strong presentation, communication (written and verbal) skills and interpersonal skills.

· Ability to juggle and prioritise multiple tasks within a collaborative team environment.

· Demonstrate flexibility and willingness to do what it takes to get the job done.

· Drive and desire to learn and grow both technical and functional skill sets.

· Proficient in Microsoft Office Suite.

· Salesforce Administrator Certification

· Command of Salesforce declarative tools such as: Process Builder, Flows, Workflow Rules and Dataloader 

· Extensive experience with reports and dashboards in Salesforce 

• Knowledge of BI tools and SOQL

· Familiarity with Salesforce Apex

• Experience in or with the charity sector, in particular humanitarian response/international development, and the drive to further their fundraising knowledge.

Desirable skills/experience

• Completed an undergraduate degree

Key responsibilities

Tasks will vary from week-to-week depending on priorities, but regular tasks will include:

Line management

• Provide effective monthly line management to up to 3 employees
• Line Management tasks will include; coaching and performance development, probation reviews, 1:1’s, supervisions, team meetings, annual appraisals, development plans, identifying training opportunities/needs and responding to ad-hoc support requests.
• Ensure staff understand and follow organisation and department policies and processes, including prompt and accurate completion of assessments and other administrative tasks.
• Ensure excellence in the recruitment, training and ongoing support of volunteer counsellors including organising an annual volunteer development calendar and a celebration event.
• Work to implement and embed new HR handbook and associated policies
• Work to implement service agreements
• Support the Service Director as the day to day operational arm of the organisation

Service day to day management

• Coordinate, manage and lead a safe, professional and accessible suite of services  
• Develop and review appropriate contracts, policies and procedures, including referral, cancellation, assessment, financial and administrative procedures
• Support the implementation of internal digital transformation – a new CMS is being installed and this post would be one of a few system champions identified
• Ensure the organisational team carries out the following duties:

• Client access channels are responded to immediately with appropriate information;
• Support the administrative process for allocation and booking in clients for assessments;
• Support the process for administrative aspects of allocate/book in clients to suitable counsellors
• Oversight of the waiting lists
• Ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics monthly.
• Respond to information requests from staff, clients or external organisations efficiently in a timely manner.
• Keep bookings/diaries/room allocations up to date and keeps clients informed of where they are within any waiting lists (if appropriate).

• Hold regular team meetings with both staff and volunteers to collaborate, discuss and agree upon any required changes to service specifications and communications in association with clinical colleagues
• Ensure Somerset Counselling Centre retains organisational membership of BACP alongside clinical colleagues
• Ensure all clients have terms and conditions of service/agreements/contracts signed and signed GDPR consents are also in place
• Ensure that the counsellor’s ‘agreement of services’ are kept up to date, that all counsellors have clearly explained the terms and conditions of service to clients who have signed the relevant administration forms and have agreed to have their fees collected as agreed. 
• Support the finance co-ordinator to manage income from counselling clients either via card, charity checkout or similar and ensure all money fees are kept surely and banked where appropriate.
• Monitor all client records are kept in line with all Somerset Counselling Centre GDPR policies and procedures. 

Business Management

• Work with the business plan to implement business as usual growth trajectory
• Manage sales and marketing requirements including meeting new client targets and social media presence and management daily
• Work with the Clinical Lead and Service Director to manage the services across the organisation effectively and in line with organisational values and performance KPI’s within the dashboard.
• Continuously develop and implement a business plan and a sustainable business model for our counselling services to thrive
• Attend and participate in any reviews of project work
• Monitor grants and collect evidence against KPI’s for end of grant/funding reports and evaluations – write up reports in collaboration with Service Director.
• To interpret performance and impact data and be responsible for reporting against service targets to the Service Director as and when required.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets from service delivery.
• To support the Service Director to mobilise new services in line with agreed project plans.
• To pro-actively develop relationships with internal and external stakeholders in order to improve and develop service provision for people with mental health needs.

Financial Management

• Offset any gaps/shortfalls in counselling income generation forecasts by writing, or assisting in writing bids, for grants and trusts fundraising and meet annual targets to be able to support low cost counselling increases
• Manage the counselling budget, including forecasts and income targets; collaborating with the Operations and Finance coordinator, and Service Director as required.
• Client fee generation; working with the Senior Clinical team ensuring all counsellors follow protocols and adhere to policies regarding fees.
• To work with the Service Director and Service Delivery Manager to ensure sound day to day financial management and work within agreed operational budgets; contributing to the annual budgeting cycle.

Quality and Compliance

• Ensure Safeguarding is maintained within services and monitored
• Ensure GDPR and Health and Safety policies are updated and implemented
• Premises compliance and fit for purpose is maintained
• Support the mandatory online training modules for safeguarding, information governance and record keeping as minimum for all and report on compliance
• To support the Clinical team or Service Director to draft and update operational policies when required and ensure a consistent approach throughout the organisation.
• Ensure that client complaints are investigated and dealt with appropriately in association with the Service Director

Service User Involvement

• To ensure high levels of meaningful service user involvement in service provision; responding to the needs of service users locally.
• Ensure bi-annual service users satisfaction surveys are undertaken and end of counselling client feedback collated.
• Review client evaluation and feedback to maintain and improve provision of service. 
• Use client evaluation as evidence of efficacy of service for funding opportunities.

Organisational

• Attend meetings and action tasks as appropriate.
• Represent Somerset Counselling Centre at external meetings as agreed with the Service Director
• Work alongside line managed staff; establishing proactive working relationships
• Work closely with colleagues to ensure operational issues are co-managed effectively
• Assist the Service Director to produce quarterly Operations reports for the Board of Trustees.
• Keep the Service Director fully informed of matters relating to operational delivery.

• To support the Service Director in the delivery of the organisational strategy with the aim of ensuring the sustainability of Somerset Counselling Centre

Overall

• Contribute to team meetings, counsellor meetings with both staff and volunteers to collaborate, discuss and agree upon any required changes to service specifications and communications
• Attend elements of Trustee meetings if required
• Confident and positive representations of self and SCC externally to promote the work of psychodynamic therapy
• Undertake such duties not included in the job description relevant to the level of role as reasonably discussed with clinical lead and service director
• On occasions this might involve out of core hours working and a willingness to work flexibly

Person specification

The person specification seeks to define a person most likely to be suited to the job of Somerset Counselling Centre: Business Manager.  Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these conditions and requirements in your supporting statement that accompanies your application as they will be used to help select candidates for interview.

Conditions

• Positively supports the aims and work of the Somerset Counselling Centre (E)

Qualifications and experience

• Recognised management qualification (Diploma) or equivalent and up to date experience of 5 years (E)
• Significant safeguarding experience (E)
• Sales (income generating) experience (E)
• Marketing experience and newer digital platforms (E)
• Experience of managing budgets (or other similar budgets) including annual budget forecasts and planning income targets. (E)
• Experience of bid writing/ applying for grant funding from Trust and Foundations and/or local Council funding pots. (E)
• Experience of delivering talks and presentations. (D)
• Significant experience of managing, motivating, developing and training staff/volunteers (E)
• Developing and implementing policy and procedure. (E)
• Compiling and interpreting performance data and reporting against service targets. (E)
• Successful track record in planning and project management. (D)

Knowledge

• Knowledge of and empathy for the issues facing people with mental health problems. (E)
• Knowledge of the day-to-day application of relevant legislation e.g. GDPR, Health and Safety, Equality and Diversity, Safeguarding, HR Practice. (E)
• Knowledge of BID writing or equivalent ability (E)
• Knowledge of sales and marketing

Skills/attributes/abilities

• Excellent communication skills and able to communicate effectively to a variety of audiences. (E)
• Skilled in promotion and communications around sales/income generation campaigns including; new digital platforms externally social media, website management and production of leaflets and posters. (D)
• Commitment to service user involvement and able to work with service user groups to develop this.  (E)
• Is committed to working to create equal opportunities for all people (E)
• Commitment to working within the policies of Somerset Counselling Centre including equal opportunities and confidentiality. (E)
• Positive attitude, passionate about working for Somerset Counselling Centre and able to inspire people to higher levels of performance. (E)
• Team player and able to form positive, professional relationships with staff at all levels. (E)
• Able to work effectively with external stakeholders and the Board of Trustees. (E)
• Creative approach in identifying appropriate opportunities to take Somerset Counselling Centre forward. (D)
• Strong organisational skills and able to take control of own workload and meet deadlines. (E)
• Confident in challenging poor performance assertively, constructively and successfully. (E)
• High professional standards and the ability to communicate these clearly to others. (E)
• IT literate to aid communication and analysis of data. E.g. Excel formatting/formulas word tables/publications and use of Microsoft Teams. Work with a CMS essential (E)
• Willing to undertake training and development. (E)
• Access to own vehicle with appropriate licence and insurance

There are a quarter of a million disabled people in the UK who require a hoist and adult-sized changing bed when using the loo or being changed. Until recently many faced the stark choice between being stuck at home or being changed on the floor of a public toilet. Mobiloo is the world’s first mobile, attended toilet and changing facility with hoist and changing bed that can go anywhere. We hire it out to event organisers so they can welcome everyone to their events in the knowledge they can provide suitable toilets for everyone including those with the most complex requirements.

Hi, I’m James Brown, the co-founder and CEO of Mobiloo. Our wonderful Business Manager is moving on after helping to oversee exponential growth over the last three and a half years. This is sad but also a great opportunity to bring in a wonderfully talented new member to the team. Here’s the sort of work that you will be doing and the sort of person I think we need:

Some of the tasks we'll need you to do...

• Managing the charity's finances: bookkeeping (using Xero) for VAT returns, reconciliations, budgeting, projections, credit control, supporting Operations Manager with invoicing, refunds and expenses.
• Supporting fundraising: assisting with grant applications, monitoring of grant expenditure, Outcome measurement, reporting to funders.
• Policy & Processes: writing and updating and overseeing implementation.
• Managing and Supporting our IT: G-Suite/Office/Slack & WhatsApp are our main tools and we have our own bespoke bookings system, also supporting colleagues with IT matters.
• Charity Governance: working with our growing Trustee group to arrange and host meetings, provision of essential information, contributing to and overseeing implementation of strategic decisions.

Most important of all, we want the right person for Mobiloo. We can work together to tailor your job to suit your interests, your skills and your aspirations. If there's an element of work to which you'd like to contribute or lead then we want you to be able to do this.

The type of person we think would be best suited...

We make extensive and effective use of the Belbin Team Role model within Mobiloo. Even if you aren't familiar with Belbin's work the descriptions below should work for you.

1) The Implementor: Needed to plan a workable strategy and carry it out as efficiently as possible. Practical, reliable, efficient. Turns ideas into actions and organises work that needs to be done.

2) Monitor Evaluator: Provides a logical eye, making impartial judgements where required and weighs up the team's options in a dispassionate way. Sober, strategic and discerning. Sees all options and judges accurately.

In addition to the above you may also have a leaning towards the roles of Completer/Finisher, Specialist and/or Coordinator.

What next?

If you are interested in this position and would like an informal discussion then please give me a call. I look forward to hearing from you. And when you apply PLEASE INCLUDE A COUPLE OF PARAGRAPHSto say why you are applying.

Business Development Commercial Manager

Itad is a global organisation. Our strategy, monitoring, evaluation and learning services work to make international development more effective. We generate evidence on important issues – from malnutrition to migration – to support our partners to make informed decisions and improve lives. We work with our partners and a global network of consultants to deliver a complete interdisciplinary service of the very highest standard, anywhere in the world.

Our partners include foundations, public and private sector organisations, governments, corporate clients and non-governmental organisations. We know that no two organisations are alike, and every project brings new challenges, so we take an agile approach, tailoring our services to each context and for every partner.

We specialise in providing high-quality evidence and insights to help our partners make better decisions based on an understanding of what works, how and for whom, anywhere in the world. Our cutting-edge work in monitoring, evaluation and learning – combined with consultancy services in strategy and design – spans topics, countries and regions.

Do you have an eye for commercial excellence and are familiar with the international development arena? Do you want to join a passionate team who make a difference?  If this sounds like you then you could lead the commercial elements of Itad’s business development work. This includes the development of financial proposals and guiding bid teams on overall commercial positioning and strategy.

The Team

The Business Development team works across all Practices to identify opportunities that align with our strategic priorities, build relationships with potential client and partner organisations and manage the development of successful proposals for our clients

The Role

You will be working with key stakeholders across the business, using your expertise and knowledge gained in International Development to manage the delivery of pre-contract budgets, cashflow plans and commercial proposals for new business opportunities.  You will lead the development of complex financial proposals and share this knowledge with the team and wider business through the delivery of learning modules. Expertise in commercial analysis and reporting of key financial metrics is a core part of the role alongside developing commercial narratives and production of client proformas for inclusion in proposals.

Who you are

With a proven track record in the bidding space, you will be used to working to very tight deadlines with a particular focus on detail of accuracy.  You are able to flex your communication skills across a wide range of stakeholders to build and develop collaborative working relationships and convey complex financial concepts to non-financial members of the team

The role is based in our offices in Brighton & Hove (East Sussex) but will largely work remotely for the foreseeable future.  However, you will already have the right to live and work in the UK and be able to occasionally travel to the office if needed

Please apply on our website by Dec 7 but please note we will be interviewing candidates on a rolling basis

The salary rage for this role is up to £55K with a generous benefits package

Mothers’ Union is a Christian membership organisation with 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 140 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. Our Christian values further underpin this commitment to working towards a world that ensures everyone is able to live life in all its fullness and our inclusive approach ensures we work with people of all faiths and none.

Background to the Role:

Mothers’ Union has run a retail business through its MU Enterprise subsidiary for many years. It sell goods through a network of member-representatives in each of the regions (or Dioceses) where it operates throughout Britain and Ireland. It also runs a mail order catalogue which comes out twice a year, and more recently has started to develop sales online, through a dedicated website. MU is seeking to identify credible ways to generate new net revenue through its retail operation for the Charity with a particular focus on increasing sales outside the existing membership and growing our online presence.

Job Purpose

The exciting challenges for the new post holder, whilst continuing to support the existing customer base, sustain existing sales and embedding the relationship with the outsourced fulfilment house will be:

• To assess our 3 channels for efficiency and effectiveness.
• To review the product range.
• To understand the current customer base – and the potential, with the right offering, for MU to reach out to a broader base.
• To assess the investment required for further growth, and work with management to develop  and implement a credible plan for growth.

Main Responsibilities

To perform a rigorous analysis of all aspects of the current operation, and develop and implement a business plan which clearly shows the ROI in the short and medium term of each aspect and includes clear measures for tracking performance, with a range and audience mix in line with MU Charity values and aspirations.

Online Shop

1. To oversee and ensure the online shop is updated regularly, creating work plans, advertising and implementing marketing strategies effectively to generate revenue.
2. To line manage retail team and external fulfillment; ensuring that ­­­operations are running smoothly and with maximum efficiency.
3. To generate back office product and sales and Google Analytic reports to support and drive traffic

Stock and Sourcing

1. To source product or partners.
2. To be responsible for all sourcing, safety and due diligence measures for merchandise and printed material.
3. Develop ideas, source suppliers and negotiate prices for Mothers’ Union dated product ranges.
4. Source, manage and negotiate seasonal and everyday greeting card ranges.
5. To manage the flow of stock, provide mark down and write off suggestions.
6. To arrange and oversee annual stock take at our external fulfillment provider’s warehouse.

Reporting and Finance

1. Generate and share income, sales and product reports through the online shop back office, internal accounting systems and with external fulfilment providers.
2. To analyse sales on a daily, weekly and monthly basis.
3. To monitor expenditure, stock holding value and MU rep accounts on a quarterly basis.
4. To develop retail business plans, budgets, quarterly reports (presented at Board level). Ensuring objectives are adhered to and targets achieved.

Communications

1. To plan, coordinate promotional materials including product flyers, mini product e-catalogues, seasonal mail order catalogues, online shop advertising and social media posts, ensuring these are compatible with wider MU communications.

Key Competencies

Experience

• At least 3 years’ experience in managing an online retail operation.
• Experience of working in a team at management level.
• Experience of managing an external fulfillment provider.
• Experience in marketing and promoting products to a high level of return.
• Experience of sourcing and buying goods for sale.
• Experience of internal accounting packages.

Skills and Knowledge

• Ability to create social media and online shop work plans and implement strategies.
• Proficient working knowledge of Facebook, twitter and other social media sites and how to use them to advertise products, drive sales and promote the charity and its retail site.
• Ability to apply own experience to evaluating the current MU offering and proposing a future approach
• Advanced understanding and experience of the Shopify platform
• Proficient in MS Office, in particular Excel, Word, Outlook.
• A proven track record working in an online sales/retail environment.
• Evidence of meeting and or exceeding sales targets.
• Ability to motivate staff, improve sales targets, and customer spend.
• Ability to coordinate a high level of promotional and product design.

Qualifications

• Educated to degree level.
• GCSE or equivalent passes in English Language and Mathematics.

Personal Attributes

• Ability to work largely self-directed and use initiative.
• Excellent organisational skills – proven ability to effectively prioritize workloads and meet deadlines.
• Ability to nurture relationships.
• Flexible and adaptable with a positive attitude – able to see solutions to problems.
• Proven negotiation skills.
• Able to demonstrate an understanding of the core values of the Mothers' Union and comfortable to work in a Christian environment.
• Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
• Excellent presentation skills.

Desirable

• Experience in Photoshop and InDesign.
• Experience in designing.

Work Location

This role is primarily based at our head office in Central London. However, due to the current restrictions on movement, home working option is temporarily made available.

How to Apply

If you are interested in this position, please apply with your CV and a Cover Letter. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 9th December 2020. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Harris Hill are delighted to be working with a wonderful children's charity in their search for a brand-new role, a Business Development Manager. This role is instrumental for their organisation in growing their corporate income, as well as brand engagement too. You would be joining a wonderful team virtually at first, and then will be expected to come into their London office at least twice a week.

If you have an excellent track record of securing new business within the charity sector, as well as brilliant relationship building skills then this might be a great next step for you. You will need experience of building up a pipeline, as you will be the driving force on bringing on multi-year/ multi-faceted partnerships. You will also need at least 5 years' experience of working within corporate fundraising, however I would welcome candidates to have a chat with me if they have a little bit less experience too.

It closes on the 20th of November and a supporting statement and CV will be required.

If you would like to hear more about the role then please email Hannah at [email protected] or call her on 02078207331.

Only suitable candidates will be contacted.

Business Support Officer
Location: Leicester with some home working (currently working remotely)
Hours: Full Time – 36 Hours per week
Salary: £24,000 per annum

The Business Support Officer will take responsibility for a variety of administrative areas within the Operations team delivering clear processes, robust record keeping and get it right every time attention to detail. Within a varied range of tasks key areas include HR administration, processing and administrative support to the finance team, preparing and keeping records of project & grant paperwork and providing executive support to the Chief Operating Officer.

Home-Start is a vibrant community network of trained volunteers helping families with young children through challenging times. Over 13,000 volunteers support over 27,000 families and nearly 56,000 children each year through compassionate, confidential help to parents when they need us most.

The Home-Start movement is built on the impact of 186 local Home-Starts across four nations, affiliated to a central body at the heart of the federation, Home-Start UK.

This role can be office/home-office based with a minimum of 2 days a week spent at our central Leicester office from early 2021 onwards once the office has fully reopened.

Closing date Friday 18th December.
Interviews will be held online in early January.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button. You will be directed to our website where you can download the job description and complete your application for this position.

Home-Start is committed to Equality of Opportunity and Diversity.  We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.  Appointments will be based on merit, following an open and clear selection process.

Charity No. in England and Wales 1108837 and in Scotland SC039172.

No agencies please.

Data Business Analyst (fixed-term)
Location: Islington, London however due to coronavirus the role will be based at home until the London office fully reopens
Salary: £45,000 – £50,000 pro-rata per annum
Hours: 35 per week

Interviews will be held on a rolling basis and the role will close when a candidate has been appointed.

This is a fixed term contract position initially for three months with a possible extension to 12 months.

We are looking for a Data Business Analyst to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the fundraising team. You will help us to better understand our supporters and to make data-driven fundraising decisions as we embark on a programme to transform how we use data and analytics to define and deliver our organisational activity.

An experienced business analyst you will have developed and delivered a strategy and roadmap for a data transformation project previously, ideally within the charity sector.

You will be an excellent communicator, able to articulate concepts clearly and to people at all levels of the organisation. You’ll be a collaborator, able to work closely across teams to understand our business needs and jointly develop a strategy for this project that inspires our organisation’s commitment.

You’ll have previous experience of:

• Planning a scoping and developing a data transformation strategy and roadmap, ideally within a charity
• Sharing and presenting business insights and reports to key stakeholders
• Working with fundraising data teams, who will have a mixed experience and understanding of data.

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.

To apply for the role please complete the form below.

As an employer we offer:

• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days and bank holidays
• Health cash plan
• Season ticket and cycle loan
• Pension scheme

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’