Business support office manager jobs in hertfordshire, east of england

We are delighted to be partnered with a large international Charity to support with the recruitment of an Assistant Financial Accountant. The role will be supporting with producing annual accounts for certain entities, as well as advising on VAT and tax compliance.

Key responsibilities of the role:

• Prepare the statutory accounts for the Trust to accurately reflect the year end position of the investments
• Act as point of contact for external audit and assist internal and external auditors as required to provide accurate information in a timely manner
• Provide financial support to all stakeholders within the Charity in treasury and tax services across the various entities
• Assist in the provision of a wide range of financial reporting, returns, analysis, and forecasts as required
• Manage banking administration including bank mandates for all banking institutions, ensuring the timely and accurate completion of all required tasks
• Assist in reviewing and updating the treasury policy annually where necessary to ensure it fully reflects current practice
• Develop and maintain collaborative operational day to day relationships with relevant key stakeholders
• Review rates of return from external sources and assist Financial Accountant and investment committee in its decision making
• Assist with the provision of a short, medium and long term investment model to support the best use of the Charities’ cash reserve
• Assist as required in other ad hoc work and projects undertaken by the team

Ideal candidate profile:

• Part Qualified Accountant (ACA/ACCA/CIMA)
• Demonstrable strong experience of working successfully in a similar tax & treasury role in a large and complex organisation
• Strong and up to date knowledge of taxation legislation (especially in relation to VAT)
• Good Excel capability with strong analytical skills with the ability to extract, manipulate, interrogate, and report on complex data to support decision making processes 

Agency reference number: J90350

Location: South London

Duration: 9-month FTC with chance to extend

Pay rate: £37,000 - £43,000 per annum

Working hours: Full time

Working pattern: Hybrid (2 days per week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidate

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and International Dialogue in the Workplace.

As we approach our 80th anniversary we have ambitious plans to scale up our activities and are looking for an experienced Fundraising Officer with strong storytelling skills and a passion for making a difference.

This is a permanent part-time role, two days a week. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director.

We are seeking to appoint a strong team player who can also work independently, who is well-organised, with excellent communication and inter-personal skills. They must be able to demonstrate success in fund-raising, and have strong knowledge of the fund-raising landscape in the UK, and preferably internationally. A background of funding raising for education or youth sector organisations would also be desirable.

Alignment with our ethos of addressing social challenges through constructive dialogue is essential.

It is expected that this role can be primarily carried out from home, but attendance one day a month in the offices in Windsor Great Park would be required.

This is a new role at Cumberland Lodge and there could be opportunities to grow with the team and become involved in other areas of our work, particularly occasional delivery of education programmes. If candidates have experience or an interest in this area please note this in your application.

Job description

Objective: To generate income that supports Cumberland Lodge’s mission by identifying, researching, and securing funding from trusts, foundations, and grant-giving bodies. The Programme Fundraising Officer will craft compelling proposals, develop new income opportunities, and align funder interests with Cumberland Lodge’s goals to enable impactful work with young people and the creation of more just and inclusive societies.

Reporting to: Programme Director

Working with: Programme Manager, Programme Team, Comms & Engagement Manager, Business Development & Marketing Manager

Salary: £14,000 (£35,000 FTE)

Hours: 2 days per week,

Main Duties:

Funding Development

Research and identify funding opportunities aligned with Cumberland Lodge programmes.

· Write compelling, youth and/or education focused funding applications and proposals.

· Track and manage applications, deadlines, budgets and outcomes.

Relationship Management

· Build and maintain strong relationships with funders.

· Provide timely updates, reports, and impact stories.

· Represent Cumberland Lodge at meetings, events, and networking opportunities.

 Strategy & Performance

· Contribute to Cumberland Lodge fundraising strategy and income targets.

· Collaborate with the Programme Director to monitor fundraising performance.

· Produce data-driven reports on donor engagement and fund-raising effectiveness for the

Senior Management Team and Board of Trustees.

Compliance & Data

· Maintain accurate, GDPR-compliant donor records.

· Stay informed on fundraising legislation and best practices.

Internal Collaboration

· Work with programme and communications teams to gather data and case studies when required for reporting to Senior Management Team, Trustees, and to develop the annual Impact Report.

· Support the Leadership Team with strategic funding advice.

General

· Participate in relevant training and development identified in conjunction with Line

Manager.

· To attend and participate in weekly team meetings.

· Promote in a positive way the work of Cumberland Lodge.

· To maintain the confidentiality of the service.

· Develop the Charity’s commitment to equal opportunities and non-discriminatory Practices.

· Adhere to all the Charity’s policies and procedures, including health & safety and security.

· Undertake other duties commensurate with the post as and when reasonably required.

Person specification

You will be able to demonstrate the following criteria:

Essential Criteria:

· A track record of securing five-figure grants or more from trusts, foundations and other donors;

· Knowledge of the fundraising landscape in the UK;

· Excellent communications skills, verbal and written, for a range of audiences, including creative storytelling and project framing;

· Ability to analyse and synthesise research and data into compelling reports and funding applications;

· Ability to develop full cost recovery budgets and carry out all compliant financial reporting;

· Ability to carry out all grant management reporting accurately and in a timely manner, with knowledge of GDPR-compliant data management;

· Ability to work independently, being proactive, organised and results-driven, while maintaining an ethos of collaboration and teamwork;

· Excellent time-keeping and ability to meet deadlines;

· Experience using a range of IT packages and platforms.

Desirable Criteria:

· Experience working with young people, youth organisations or in the education sector;

· Knowledge of the fundraising landscape internationally;

· Experience using social media for marketing and communication.

Further information

Hours: 14 hours per week (through an annualised hours working pattern).

Location: Remote working although the successful candidate will be expected to work from Cumberland Lodge a minimum of one day per month.  Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, so alternative forms of transport (bicycle, car) are helpful.

Annual leave: 33 days including Bank Holidays which will be pro-rata. The charity is closed over the Christmas period which will be deducted from the leave allocation.

Pension: Standard Life contributory pension (up to 10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, including access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more just and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Fundraising Officer, please send a CV and a covering letter, explicitly addressing how you meet the Essential and Desirable Criteria outlined above.

Closing date: Thursday 11 September 2025

First interview:  Thursday 25 September 2025

Second interview: Week commencing 29 September 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

This is an exciting opportunity to join the friendly, dynamic, multi-disciplinary team at the Centre of expertise on child sexual abuse (CSA Centre) as our new Policy and Communications Assistant. This is an important role within the CSA Centre, central to our ambition to raise awareness of the true scale and nature of sexual abuse and to drive evidence-informed improvements in policy and practice.

About the role:The CSA Centre aims to reduce the impact of child sexual abuse through improved prevention and better response, and our work in influencing and shaping policy and communications at local, regional and national level is key to that mission.

As our Policy and Communications Assistant, you will play an important role in supporting the CSA Centre's policy and communications activity over the immediate and longer term, helping our evidence, learning and resources to have the widest possible reach and impact at both local and national level.

We are looking for a motivated person keen to learn and to build their skills and experience in a policy and communication role. This is an extremely diverse job, supporting all aspects of the CSA Centre's busy and impactful policy and communications functions, from assisting in the production and design of digital content for our website, social media channels and newsletter, to helping us respond to emerging trends in policy and practice. It would be a great opportunity for someone looking to broaden their experience and expertise across a wide range of different workstreams - no two days are the same in this role!

As Policy and Communications Assistant at the CSA Centre you will play a key role in tackling child sexual abuse, alongside the work of our colleagues across practice, research, policy, communications and training. This is important work - the CSA Centre conservatively estimates that one in ten children will experience some form of child sexual abuse before age of 16, and our ambitious programme seeks to improve the knowledge, skills and confidence of professionals (social workers, teachers, social workers, nurses etc.) in identifying and responding to child sexual abuse. We have already made great progress, but there is much more to be done – and we need your help to do it!

This role is currently funded until 31 March 2026, in line with the current grant funding arrangements for the CSA Centre. This will be reviewed in late 2025, as future funding for the CSA Centre from 2026/27 onwards is clarified.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.03.26.

About us

We are the Centre of expertise on child sexual abuse (CSA Centre). Our aim is to reduce the impact of child sexual abuse through improved prevention and better response. To tackle child sexual abuse we must better understand its causes, scope, scale and impact.

First established in 2017, we are a multi-disciplinary team that is funded by the Home Office, hosted by Barnardo's and we work closely with key partners from academic institutions, local authorities, health, education, police and the voluntary sector. We're proudly independent and our team will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to child sexual abuse.

We bring about change by:

• Collating and analysing existing research, policy, practice and the real experiences of those affected, and filling the gaps we identify with new research, insights and analysis;
• Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue.

This role is home-based with regular travel required, usually to London.

The CSA Centre acknowledges that tackling child sexual abuse can feel challenging but is incredibly rewarding and positive when actively making change. Our open working environment ensures that there is support for all employees, across the team and with access to a therapist, if needed. Please do get in touch if you would like to discuss any aspect of this further.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Travel: Occasional travel within London and UK venues
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

The UK Advocacy team focuses on creating lasting change for people with arthritis.We identify the policy changes that are needed, and influence decision-makers with engaging public affairs tactics and by campaigning alongside people with arthritis. 

This role will support our public affairs work targeted at Westminster to make real change happen. This is a fantastic opportunity to work with the team to increase our profile and raise our key policy areas with decision-makers and drive forward the goal of putting the needs of people with arthritis on the political agenda. 

About the role

In this exciting role, you will be a critical member of our influencing team, helping to bring the voice of people living with arthritis right into the heart of Westminster. Working with the Public Affairs team, you will help to deliver the charity’s public affairs activities, building a strong profile with decision-makers to ensure our messages and policy priorities are front and centre of their thoughts.

You will support the delivery of exciting and engaging influencing strategies, working with colleagues to combine policy, public affairs, campaigning, media and social media in order to influence policy change.  You will also play a key role in organising and delivering the charity’s activities at Parliamentary events and political party conferences.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Strong communicator to help build external relationships with politicians, civil servants and other decision-makers, coupled with good understanding of the Westminster Parliamentary process, UK Government and the wider influencing environment to produce engaging materials and organise events.
• Excellent organisational skills are essential, to deliver a programme of events, politician visits and other activities in Westminster and across the devolved nations.
• Excellent attention to detail, and ability to adapt written and verbal communication styles for different audiences.
• Ability to work with colleagues to develop external briefings, internal briefings and engaging materials for Parliamentarians and policy-makers, with the ability to synthesize often complex policy information.
• Proven ability of monitoring and analysis of the external policy, political and Parliamentary landscape across the UK nations, alerting breaking news and important developments.
• A flexible approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews expected during the week commencing 08 September 2025.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Come and work in a Recruitment & Talent Development Agency which supports young people from disadvantaged backgrounds or underrepresented groups with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).

Generating Genius

Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.

The Position

We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days

Annual Rate: £35,000 to £38,000 (pro rata)

Location: The ideal candidate will be based in London. This role is 3 to 4 days per week working from home and 1 to 2 days in the office. Additionally, there will be travel to schools, companies and event venues across England.

Job Type: Permanent Full Time (35 hours per week)

Earliest Start Date: Immediate

Security Clearance: DBS Clearance and references will be required.

We are unable to offer sponsorship for candidates who do not have the right to work in the UK.

About the Role

We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.

If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply.

Responsibilities and Duties:

● Managing our Generating Genius Schools Outreach programmes

● Reporting and creating evaluation models for Schools Outreach programmes

● Monitoring and reporting on student progress during and after programmes

● Organising and creating work experience programmes, mentoring programmes and industry skills workshops

● Run a high-volume rolling student and corporate volunteering mentoring campaign

● Organising and attending events

● Representing the organisation with companies, schools, teachers, and parents

● Ensure compliance with all necessary health and safety legislation for every event.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrable programme administration experience

2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.

3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.

4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.

5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.

6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.

7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.

8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.

Additional Required Attributes:

● Confident public speaker and presenter

● Workshop facilitator

● Able to create interactive and interesting activities for both online and in-person events

● Happy working with spreadsheets

● Event Planner

● Regular reporting and evaluation creating and writing skills

Desirable criteria 

1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Please email your CV and a cover letter outlining why you’d like to work in our team 

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £34,099 to £39,631 per annum

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: Monday 08 September at 10am.

About the Organisation

Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

Since 2019, we have been building a cross-cutting thematic programme using our investor accountability, corporate engagement and public policy toolkit to build a movement to harness the power of the investment system to address commercial determinants of health.

In 2022, we launched Long-Term Investors in People’s Health (LIPH), a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy. It is one of ShareAction’s largest programmes. Since the launch of LIPH, we have run high-profile campaigns to get large food manufacturers and retailers to improve their health disclosures and sell healthier products via our Healthy Markets Initiative (HMI); recently set up a Clean Air Initiative (CAI); mobilised investors to engage with corporates, the UK government, and standard-setting bodies on issues such as clean air and sick leave policies; and partnered with academics to grow the evidence base on the financial materiality of health. We have ambitious plans to take this work forward and are looking for a new Head of the team to help us do so.

As Head of Health, you will:

• Oversee and contribute to the successful implementation of ShareAction’s strategy to tackle poor health via its LIPH programme, a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy.
• Lead and motivate a team of 10 staff members and directly line manage at least three of them.
• Ensure adequate risk management and monitoring, evaluation, and learning processes are in place.
• Together with the Fundraising team and Co-Director of Corporate Engagement, be responsible for securing funding for the LIPH programme, including writing funding bids, supporting with relationship management, supporting the coordination of our Funders’ Governance Group, and helping produce update reports.
• Plan, manage and report on budget for the LIPH programme, delegating workstream and campaign budgets where there are appropriate leads.
• Develop and nurture strategic relationships with senior external stakeholders, including funders, journalists, investors, and civil society organisations.
• Act as one of ShareAction’s subject matter experts on commercial determinants of health, keeping your knowledge up to date with developments across academia, civil society, and public policy.
• Act as a media spokesperson for the team and represent it in internal and external forums.
• Work with peers at the “Head of” level to play a leadership role across ShareAction.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

What you’ll bring to the team

• Passionate about harnessing the power of the financial system to address poor health across the commercial determinants of health.
• Excellent organisation and project management skills, with demonstrable experience leading ambitious programmes of work.
• Great team player with experience of building, managing and leading a high-performing team based on mutual trust, respect and inclusion and providing mentoring support to more junior members of staff.
• A strategic mindset.
• Comfortable with working autonomously, setting priorities, managing workload and driving delivery against objectives for yourself and your team.
• Excellent communication skills, both written and verbal, and the ability to flex style according to your audience.
• Experience building relationships at a senior level with stakeholders across the private and public sectors, with the ability to understand a range of perspectives and to influence with respect and diplomacy.
• Strong professional knowledge and understanding of the commercial determinants of health and/or of responsible investment.

It would be desirable for you to have:

• Substantial experience leading and/or feeding into an advocacy campaign.
• Previous experience securing philanthropic funding for programmes of work.
• Experience managing budgets.
• Experience speaking directly to the media and representing an organisational position.
• Proficiency with common office software, including Microsoft Office, Outlook, SharePoint, Cascade, and Salesforce.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide an environment for our colleagues to thrive.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place, well above the average for UK workplaces.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• An 8% non-contributory pension invested with NEST, who make a range of options available.
• A healthcare cash plan that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

We have a formal hybrid working policy in place. As Head of the team, we expect that you will work from the office at least every Tuesday if you are based in London and at least two Tuesdays a month if you are based outside of London. The team holds its weekly meetings on Tuesday morning.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am on Monday, 18 August 2025.
First-round interviews: w/c 25 August 2025.
Second-round interviews: w/c 8 September 2025.
Informal meeting with the team: w/c 15 September 2025. 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Job Summary

• Job title: Research Events Coordinator
• Area of work: Arts and Heritage
• Contract type: Fixed Term - Until December 2026
• Employment type: Full-time
• Location: London
• Working environment: Onsite 5 times a week
• Working hours: 35 hours per week - with occasional weekend work

Overview / Purpose

The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.


Key Responsibility

Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration

• Attend meetings, take and circulate notes on event planning and preparation.
• Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
• Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
• Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
• Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
• Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
• Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
• Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
• Maintain the contacts/networks database as it relates to event attendees, speakers etc.

Communications and Advertising:

• Produce event copy, as required, for the website, e-newsletter for research networks, etc.
• Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
• Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
• Maintain and develop the email list of subscribers to events mailings and to the newsletter.
• Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
• Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
• Work to promote upcoming research events using internal and external advertising platforms, as appropriate.

Research Centre Administration:

• Provide front-of-house support to the Research Centre, as necessary.
• Attend and take and circulate notes, as required, at relevant committees/working groups for research.
• Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.

Key Required Skills

• Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
• Ability to develop and manage detailed project timelines and workflows.
• Excellent communication skills, written and verbal.
• Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
• Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.

Key Required Attributes

• Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
• Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
• Ability to work collaboratively as part of a small team.
• Ability to adapt to situations as they arise and to remain flexible.
• Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.

Additional Considerations and Criteria

• Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
• Occasional travel may be required.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

GUCE Programme Lead Role

Community Energy is gaining momentum nationally, where people are increasingly coming together to take control of their own energy.  Grand Union Community Energy (GUCE, pronounced “juice”) is looking to see local communities along the Grand Union canal in Hertfordshire enjoy a clean and resilient energy system that benefits all.  We develop, support and promote renewable energy and energy efficiency projects for  communities from Watford to Tring, and build householder resilience by helping them reduce their bills and energy use.

We are seeking a Programme Lead for two days a week to manage the day-to-day running of the team and organisation and keep us on track as we navigate an exciting time of growth and development - supporting us to fulfil our overall objectives. Depending on the skills of the applicant the same individual could also cover aspects of other roles we are looking to fill.

About the role

This is a fantastic opportunity for a person to take on a key role in GUCE’s  small but expanding team. The Programme Lead will be responsible creating a structure and policies for GUCE to grow and hit our mission.

As our Programme Lead you will play a leading role in delivering our contribution to the two-year National Lottery funded project ‘Community Energy People’.

Key responsibilities will include:

• Forecasting finances for GUCE as a whole.

• Report to funders.

• Maintaining a new CRM (Monday) and working with other team members, subcontractors and Board Directors to ensure it’s complete and accurate. 

• Creating and maintaining policies on training, HR, delegated authorities.

• Managing payroll.

• Recruiting new staff and volunteers.

• Coordinating and onboarding volunteers and new staff members or contractors, including overseeing the volunteer journey from ad-hoc conversations to participation e.g. joining the Board or progressing to become a paid member of staff..

• Maintaining, recording, and reporting the metrics and finances for the Community Energy People project.

• Line management of other staff members.

• Framework for connecting and working with sub-groups, e.g. EcoBerko and Watford.

• Updating and maintaining the Business Plan.

Skills & Experience

Required

• Attitude: The successful candidate will be a self-starter with enthusiasm, flexibility, motivation and a willingness to get stuck in and help others.

• People Management: Excellent ability to understand people and their different ways of working, while holding them to account for their responsibilities and performance as part of the team.

• Communication: Ability to effectively communicate energy topics to diverse audiences, including community members, government officials, and technical teams.

• Stakeholder Engagement: Ability to work with various stakeholders, from community members to local authorities and private companies.

• Problem Solving: Creative thinking to address local challenges with regards to renewable energy and energy efficiency projects.

• Diversity: A commitment to diversity and anti-discriminatory practice.

• Attention to detail: Take pride in making sure all of the i’s are dotted and the t’s crossed.

• Commitment or interest in sustainability.

• Teachable. 

Terms and Conditions

Salary: Pro-rated salary for 2 days per week, £13,000 to £20,000 per annum (£34,000 to £51,000 full time equivalent) depending on experience plus 3% pension contribution.

Hours: Average 2 days per week (15 hours). The working hours can be flexible.

Location: Home-working, ideally within the GUCE catchment area from Watford to Tring.

You will need to travel to meet stakeholders, attend relevant meetings and visit potential sites. You may be called upon to work outside office hours.  Reasonable travel expenses will be covered and the job holder would be expected to provide their own method of travel.

Contractual arrangements: 12 months fixed term with the option to extend, subject to 3 months’ probation.

There is a notice period of four weeks from both sides

Holidays: The equivalent of 28 days per annum excluding Bank Holidays, pro-rata for the part-time nature of the post.

Reporting to: John Bell, Chair

Start date: As soon as possible

Equal Opportunities

We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. 

We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.

How to apply

Please apply via Charity Job.

Closing date:

19.8.2025 by 23:30

If you have any questions regarding the role or your application please email via the GUCE website.

Funding for this role is provided through the Community Energy People Project 

Thanks to National Lottery players, Community Energy Pathways has been awarded £1.5M from The National Lottery Community Fund, the largest community funder in the UK, to deliver its Community Energy People project over three years. The Community Energy People project will enable 11 community energy groups across 11 counties to employ people for the first time, recruit more volunteers and deliver more projects, and faster. The new workforce will represent our diverse community. Community Energy Pathways will provide training and mentoring to those groups, as well as governance, HR and marketing support.  

Location: London and one other location TBC - Hybrid working

Salary: Grade 7 - £53,781 per annum

Closing date: Sunday 31st August 2025 at 11.30 pm

Full time - 37.5 hours per week 

Please note that this role is being advertised as Senior Solicitor but on appointment the job title will be Managing Solicitor.

Join Shelter as a Senior Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Senior Solicitor to lead a team to defend the right to a safe and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role 

You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation.

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Save the Children International has an exciting opportunity for a Global Donor Acquisition Lead to join our global team.

Team and Job Purpose

The ‘Global Donor Acquisition Lead’ is part of Save the Children International's(SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.

Role purpose

The Global Donor Acquisition Lead is a senior and highly influential role within Save the Children International (SCI). At a time when cuts in Foreign Aid have placed unprecedented pressure on unrestricted income, this role is central to ensuring individual giving plays a transformative role in sustaining and growing our impact. Acquisition growth is a top global priority, and this role will shape the direction and effectiveness of multi-million dollar investments across our global movement.

The postholder will lead on the development and implementation of a bold, data-driven, and future-ready global donor acquisition strategy, with a strong focus on regular giving. They will work in close partnership with SCI experts and with Fundraising Directors, Heads of Individual Giving, and channel specialists to deliver a channel-agnostic, high-performing acquisition roadmap that balances volume, quality, and long-term value.

This is a role for a strategic thinker and doer — someone who can inspire, influence, and collaborate across diverse markets and teams, while ensuring that acquisition strategies are grounded in both strategic clarity and operational excellence.

Job Title: Global Donor Acquisition Lead

Reports To: Global Head of Individual Giving and Market Development

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent

Grade: P5

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Time Zone (that the role holder must be available to work in): Any (GMT +/-5hrs preferred)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.

Languages: Any, must be fluent in English

International Travel Requirements: Yes, up to 20%

People Management Responsibility: Whilst this role has no direct line management responsibility they are responsible for setting the strategic direction of global acquisition work that will be supported in delivery by multiple teams at Save the Children International and also by influencing and partnering with fundraising leadership and acquisition teams in members.

Principal Accountabilities

· Lead the global acquisition strategy to deliver ambitious, step-change growth in regular and single giving, with a particular focus on achieving high-quality RG donor acquisition at scale.

· Champion an omni-channel approach, ensuring acquisition strategies are integrated across DRTV, paid digital, telemarketing, Face to Face, mail and emerging channels, with a strong focus on channel mix optimisation and effective attribution.

· Drive evolution in committed giving, supporting both regular and single gift models. Whilst our regular giving model is well established, work is needed with key stakeholders on developing effective models for repeat single giving for the greatest net life-time value.

· Drive best-in-class acquisition practices across all channels, working in close collaboration with channel specialists (e.g., digital, Face to Face, telemarketing) to ensure strategic alignment, knowledge sharing, and consistent optimisation of performance across the full acquisition funnel.

· Strengthen humanitarian acquisition readiness, working in partnership with the Humanitarian Fundraising Lead ensure compelling emergency content and rapid mobilisation strategies are in place, as well as effective journeys towards committed giving to our organization. 

· Ensure DRTV excellence and evolution, by driving best practice, coordinating a global community of practice, facilitating shared production of adverts, and exploring opportunities in connected TV (CTV) working in closely collaboration with our digital specialists and global content unit.

· Explore and test new and re-emerging channels, including offline methods such as cold mail and telemarketing, to diversify acquisition and unlock new growth opportunities.

· Provide hands-on strategic and operational support to priority markets, working in close partnership with local fundraising leadership to build capacity and capability across key acquisition channels. This includes defining joint objectives and tailored support plans, skill-sharing, and co-development of strategies to accelerate growth, without assuming direct market oversight.

· Monitor global performance and trends, working with the Insights team to analyse acquisition data, track sector benchmarks, and identify opportunities for optimisation and innovation.

· Support cost-effectiveness and LTV modelling, helping members implement robust lifetime value frameworks and tackle rising acquisition costs through smarter targeting and strategy.

· Foster a vibrant Acquisition and Individual Giving community, co-managing a global network of acquisition specialists to share best practices, build capacity, and drive collective learning.

· Influence across the movement, acting as a senior thought leader and trusted advisor to Fundraising Directors, Heads of IG, and global stakeholders, with visibility across a significant portion of the global acquisition budget.

· Collaborate closely with the Head of Integration and our Content, Brand and Communications staff to ensure we are aligning around a fundraising first full funnel strategy maximise fundraising outcomes and ensure a seamless supporter experience.

· Lead key global initiatives within acquisition or cross-cutting fundraising areas as required, helping drive forward our collective strategy and shared priorities across the movement

Experience and Skills

Essential

1. Significant experience (minimum 5+ years) in strategic leadership roles in large fundraising organisations.

2. Experience of leading the development and implementation of large-scale donor acquisition strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.

3. Excellent skills across a variety of different acquisition programmes/channels, including DRTV, F2F, telemarketing and digital, including vendor and account management.

4. Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.

5. Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.

6. Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.

7. Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.

Education and Qualifications

· A degree in Marketing, Business Administration, Non profit Management, or related and/or equivalent relevant experience to a senior level.

· Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.

· Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse.  All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.

Salary: £31,133.37 per annum plus £5023.71 London weighting if applicable

Contract: Permanent

Location:  Flexible working between home and office in Old Street, London

Hours: Full time, 37.5 per week

Closing date: Thursday 21st August 2025 at 11:30pm

Do you have experience working in a fundraising team, ready to take your next step working with high value donors? Or are you a strong communicator with excellent relationship building skills, looking to work with one of the UK’s leading housing and homelessness charities?

About the role

Due to significant growth within the Philanthropy team at Shelter in recent years, we have recently introduced our dedicated High Value Programme to capitalise on growth potential at the £3k - £20k donor level. We are looking for a Philanthropy Executive to join Shelter and work alongside the Senior High Value Programme Manager to provide support and excellent donor stewardship to the programme, helping to grow sustainable income to fuel Shelter’s Fight for Home.

The Philanthropy Executive will help to develop and deliver strategically aligned and insight-led fundraising appeals, creating innovative and impactful donor communications with the aim to bring donors closer to Shelter’s work. Working across the team to support on communication and stewardship projects as required, this is a varied role, which relies on strong written and verbal communication, and an efficiency in development, delivery and upkeep of the systems and processes that underpin a successful fundraising programme.

About you

You will play a key-role in expanding the high value programme and will provide vital support to the philanthropy team. We are looking for a motivated and ambitious individual who is happy to go the extra mile to provide first-class relationship management and be proactive and enjoy working with people at all levels. You will need to be able to work in a fast-paced environment and be able to work independently as well as collaboratively.

Experience within mid-level, major donor fundraising experience or transferrable experience of successfully building relationships is desirable for the role. Strong written and verbal communication skills and a background in writing compelling fundraising appeals or writing stewardship communications is crucial for the role. You will also need good time management skills and the ability to manage a variety of projects.

Apply to be part of our team and help us defend the right to a safe home.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s High Value Partnerships department is part of the Income Generation directorate and crucial to achieving our charitable mission and is responsible for raising £30 million a year through fundraising with high-net-worth individuals, legacy and in-memory supporters, trusts and foundations, companies and statutory funders. The Philanthropy team work with high-net-worth individuals to raise major donor income to help power Shelter’s work.

You will be supported by our experienced and energetic fundraising team along with colleagues in frontline services, campaigns and finance. With our strong frontline and campaigning presence, you will have the opportunity to meet with service delivery and advocacy colleagues in the organisation to learn more about Shelter’s work, so you are immersed to inspire our donors to give.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

• We prioritise diversity and have an inclusive and open mindset
• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Job Title: Payroll and Pensions Administrator 

Location: Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday. 

Salary: £27,007.50 

Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.

About the role

Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:

• Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.
• Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
• Ensure Full Payment Submissions (FPS) within tight deadlines and process for all adaptations are carried out in a timely manner.
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
• Work in collaboration with functions within the organisation to ensure consistency of information and process.
• Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.

In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.

About you

We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change. 

• Experience in a similar role, taking on similar responsibilities in payroll capacity
• Experience in providing a high level of quality administration and customer support (internal or external customers)
• Knowledge and experience using a payroll systems is desirable
• Good understanding of HMRC requirements, including Statutory Sick Pay (SSP), statutory maternity and paternity pay
• Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
• IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to attend regular visits to our different service locations
• Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Salary: £80,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Associate Director of Relationship Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. 

As Associate Director of Relationship Engagement you will lead the strategic development of high-value fundraising, establishing deep relationships with corporate partners, major donors, trusts/foundations and capital appeal supporters, alongside the incredible founding partner McDonald's. You'll also lead a growing team to oversee high-impact special events that drive income and increase charity awareness. 

As Associate Director of Relationship Engagement you will enable the charity to unlock the extraordinary value in their existing networks, while building the infrastructure for sustainable, long-term growth. It's a truly exciting opportunity - joining at a time of significant investment and senior-level buy in to diversify the high value fundraising portfolio and broaden their supporter base, all with the solid foundation and incredible support of their continued partnership with McDonald's.

We're looking to speak with experienced leaders who can demonstrate broad relationship-led fundraising skills, with particular strengths in developing major donor and/or corporate partnerships portfolios. Together, high-value income streams at Ronald McDonald House Charities could truly transform the organisation's future - there's no shortage of warm networks and engaged stakeholders - you'll lead the development of the strategic infrastructure that allows the charity to harness this support. 

As Associate Director of Relationship Engagement you will:

• Strategically lead the all high-value income streams, with a focus on diversification and growth. 
• Oversee the development and delivery of tactical high-value fundraising strategies that enable support from corporate partners, major donors, trust and foundations and capital appeals. 
• Foster a culture of new business development and account growth, maximising opportunities for support and securing transformational gifts and long term partnerships. 
• Champion a relationship-led approach to supporter engagement - establishing tailored journeys that build loyalty, trust and long-term value. 
• Ensure consistency with regards to stewardship - fostering a collaborative fundraising culture across the organisation. 

The role would best suit:

• An experienced high-value fundraising professional, with expertise of securing 6-figure gifts or partnerships .
• A strategic leader with experience of developing high-performing teams and maximising the potential of reports. 
• An individual who is confident engaging a wide variety of senior stakeholders (including trustees, corporate partners and donors). 
• A visionary/big picture thinker, someone who can spot significant funding opportunities and lead the team to establish compelling cases for support that appeal to high-value supporters. 
• Experience in capital campaigns/large-scale appeals is desirable but not essential. 

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Monday 18th August with first stage interviews scheduled to take place w/c 8th September. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.