Business support officer jobs in london, greater london

With over 300 volunteers at Crimestoppers, this important role is crucial in ensuring the smooth operation of the volunteer programme.

We're looking for someone to support with:

• Volunteer Recruitment and Onboarding
• Volunteer Data Management​
• Vounteer Support and Retention
• Event Coordination
• Volunteer Communications

We're hoping that you'll have:

Experience:

• Proven experience in an administrative role, ideally within a volunteer or community-based environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
•  Excellent attention to detail, particularly when maintaining records and databases.

Skills:

• Strong interpersonal and communication skills, with the ability to engage effectively with volunteers, staff, and external stakeholders.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.

Attributes:

• A collaborative, solutions-focused approach to work.
• Strong organisational and time-management skills.
• A proactive and flexible attitude to work, with a willingness to learn and adapt to new challenges.

You'll find out more information in the job pack, along with details of how to apply.

We are currently seeking a Finance Officer to join our brilliant Finance Team at Shakespeare’s  Globe on a permanent, full-time basis! 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions. 

The role: 
Supporting the Finance Manager and Senior Finance Officers, the Finance Officer ensures transactional information is correctly processed, covering sales and purchase ledgers, bank account transactions, payments and receipts, company cards, journals, and ensuring that balance sheet codes are correctly balanced at the end of each month. The Finance Officer takes ownership of their areas, providing a high-quality finance service to internal and external stakeholders and suggests process improvements as appropriate.

The skills: 
We are seeking a motivated and detail-oriented individual with strong numeracy, communication, and Microsoft Excel skills to join our finance team. The ideal candidate will be have competency working with data and spreadsheets, demonstrate a high level of accuracy and attention to detail, and take a thoughtful, organised approach to their work. Strong interpersonal skills are essential, as the role involves collaboration within the team and communication with colleagues across the organisation. We value individuals who are eager to learn, open to feedback, and committed to providing excellent service to all stakeholders. A genuine interest in finance and alignment with the Trust’s values are important. 

The team: 
The Finance Department plays a vital role in driving the organisation’s strategic and operational success. It provides expert financial insight to inform decision-making, ensures compliance with regulatory and fiscal requirements, and delivers accurate, timely reporting to support effective budget management. The team also upholds strong internal controls to safeguard charitable funds, offers robust project management support, and acts as a trusted business partner in evaluating new initiatives and enhancing financial systems and processes. 

Shakespeare’s Globe: 

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all. 

Benefits: 

• Discount in the Globe shop and onsite restaurants/cafes 

• Staff discounts via My Globe Perks and Better Bankside Buzzcard 

• Free entry to selected shows, events and activities 

• Access to our free employee assistance programme and 24/7 virtual GP service 

• Enhanced maternity, paternity, adoption, and shared parental leave and pay 

• Life assurance scheme

• Rental deposit scheme 

• Season ticket loans

• Eye test voucher scheme 

• Flu vaccination scheme 

• Cycle to work scheme 

• Enhanced employer pension contributions after 12 months service. 

To apply: 

For more information, please download the job description from our website. To apply, please complete the online application form linked on our jobs page by 10:00am on Tuesday 20th May 2025.

Please note interviews for this role are likely to take place across week commencing Monday 26 May 2025. 

Systems and Technology Officer

We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices.

Position: Systems and Technology Officer

Salary: £39,027 per annum

Location: London hybrid, 2–3 days per week office-based

Hours: Full time, Permanent

Closing Date: 17 May 2025

About the Role

As the new Systems and Technology Officer, you’ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people.

You’ll be the first line of support for systems, technology and devices – responding to queries, managing tickets and coordinating with the external IT service. You’ll also take the operational lead on systems development, including testing, upgrades and configuration.

Key responsibilities include:

• Provide first-line user support for systems and devices

• Provide appropriate onboarding, training and support to users 

• Manage the technology ticket system, logging, updating and closing tickets in real time 

• Implement routine system changes and enhancements, including configuration, testing and triage

• Coordinate system upgrades, including user acceptance testing (UAT)

• Perform defect management, testing, reporting and resolution

About You

We’re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services.

You will have:

• Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx)

• Excellent communication and interpersonal skills

• Confidence with Microsoft Windows and Microsoft 365

• Strong problem-solving and time management abilities

• A positive, can-do attitude and collaborative approach

• The ability to manage change and work independently when needed

About the Organisation

The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support. #INDNFP

We are recruiting for a temporary Special Events officer for a high profile charity . You will need solid end to end event management experience in the special events or philanthropy space.

Hybrid working 2 days in their London Office

The Role
Deliver end to end planning and event day activities for both virtual and face to face events within the high-value (10k-1m) events portfolio. This includes identifying potential venues/virtual platforms, working across the department to build invitation lists, developing content based on strategic priorities, producing high-level invitations and supporting collateral, overseeing event technology, briefing speakers and senior staff, securing auction lots, and undertaking post-event evaluations and reporting .
Source and oversee external suppliers and contractors as required to deliver events e.g. logistics, venue, entertainment, catering, design and creative and negotiate all costs, contracts and in-kind partnerships where appropriate.
Support event project groups, , to agree messaging and timelines and ensure all objectives are met.
Steward senior internal stakeholders for events, producing thorough written and verbal event briefings for the teams

The Candidate
Experience in a special events fundraising role
Experience of working in a team focused on high net worth individuals
Experience of working in a team focused on VIPs/celebrities
Previous experience of leading on medium to large events and logistics with end-to-end management (e.g. dealing with venues/hosts, invitations, guest list, messaging, content production, caterers, printers etc.)
Experience of using Adobe lnDesign and Photoshop to produce event collateral

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Trust Fundraising Officer

Annual Salary - £24,000-£28,500 

Weekly Hours - 35 hours (full time)

Reporting To - Philanthropy Manager

Contract Type - Permanent

Work Location - Guildford (GU1 1TU) or Farnham (GU9 9QF) with flexible work options.

BENEFITS - Why Work With Us?

Generous Holiday Allowance – Enjoy 32 days off a year (including bank holidays), pro rata for part-time staff-with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!

Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.

Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.

Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.

Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.

Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

DUTIES & RESPONSIBILITIES

Join our passionate and driven Fundraising Team at Challengers and play a key role in securing vital funding to support our impactful projects for disabled children and young people.

We are looking for a proactive and skilled fundraiser to research and identify new funding opportunities from Trusts, Foundations, and grant-making bodies. You’ll craft and submit compelling funding proposals, while building and nurturing strong relationships with new and existing funders to maximise support for our mission.

This role offers the chance to represent Challengers at meetings, tours, and events, showcasing the power of our work and the importance of our values. You’ll also maintain detailed and accurate records, manage reporting requirements, and actively champion the Challengers Approach, grounded in the Social Model of Disability.

If you're a strong communicator with an eye for detail and a passion for making a difference, we’d love to hear from you!

You’ll Be Great If...

• Have a solid understanding of the role of grant-makers, the value of not-for-profits, and the challenges faced by disabled children and young people.

• Are a strong communicator with experience writing persuasively and engaging with a wide range of stakeholders.

• Bring a proactive, organised approach with excellent time management and research skills.

• Are confident presenting and representing an organisation in line with its values and ethos.

• Have experience using databases and Microsoft Office, with the ability to learn new systems quickly.

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day 

Application closing date:11/05/2025

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

You will be responsible for the implementation and day to day project management of the individual giving programme across our existing and new fundraising products, including our regular giving F2F activity, tribute funds and appeals programme.  As part of a small individual giving team you will be working under the direction and authorisation of the Head of Individual Giving.

The Individual Giving team is responsible for income generation from individual supporters and members, using a range of direct marketing techniques via both online and offline channels. This is an exciting time of growth and opportunity for Mothers’ Union and we are looking for an enthusiastic person to take on this challenge and join our successful team.

Key Responsibilities:

• Assist in the implementation of Mothers’ Union’s fundraising strategy as defined by the annual Individual Giving fundraising budget and plan.
• To maintain professional standards whilst representing Mothers’ Union, ensuring both the reputation of the charity and adherence to our fundraising standards are maintained.
• To ensure good communication with F2F agencies, internal team members and the public by making sure that external communication channels are kept up to date.
• To be the primary point of contact for all supporter enquiries and complaints related to face to face fundraising.
• Managing and inspiring members and volunteers to support fundraising activities.
• To be proactive in keeping up to date with industry trends and changes.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 14 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.

You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.

Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.

We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

Do you want to work for a supportive and collaborative team?

We are working with an International Animal Welfare Charity, in this role you will support the team in driving the development and delivery of the high-value donor and corporate fundraising programme.

You will be responsible for project-managing mailings, conducting high quality research, organising events and providing administrative support to the team.

This is a hybrid role with once or twice a month in London.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

The Role
Administer the high-value donor thanking programme according to set procedures and timelines, all whilst providing exemplary stewardship.
Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compIiant sources
Project-manage fundraising events, taking an active role at each event and ensuring all aspects of the event run with efficiency.
Assist with activities across the high-value donor and corporate fundraising programme as required.
General team support and administration

The Candidate
Knowledge of fundraising principles and practices.
Knowledge of efficient and effective teamwork and administration.
Knowledge of the requirements and expectations of working in the charity sector.
Experience of working in a busy professional environment on a variety of projects.
Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are currently seeking a Content Marketing Specialist to join our Brand Team. This role is responsible for the delivery of content production through creative development, planning, production, evaluation and measurement of Battersea's content to achieve Brand, Marketing and organisational objectives.

We are looking for someone to:

• Support the Content Manager by implementing our content approach in day-to-day operations – managing production workflows, maintaining quality standards, and reporting on content performance and effectiveness.
• Oversee production processes across the team to support delivery against our content framework and business as usual briefs.
• Support the team in prioritisation and production of content that is strategically aligned and audience focused.
• Support collaboration and ways of working

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th May 2025

Interview date(s): First Stage Interviews 22nd May 2025; Second Stage Interview 29th May 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Family Holiday Charity - CEO

Making memories happen

The Family Holiday Charity helps families get time away together, often for the first time ever.

We're here for children who've never seen the sea. For teenagers who can't remember when they last saw mum smile. For parents and carers having to juggle paying bills and dealing with some of life's toughest challenges. We're here for young carers, grandparent carers. For families facing illness, isolation, or bereavement.

Holidays offer new possibilities. Time spent together, even a day away, helps to build relationships, confidence and hope for the future.

About Family Holiday Charity

Our vision is to transform lives with the anticipation, enjoyment and memory of a holiday. Our mission is to give families the chance to enjoy time away together to explore, have new experiences, to meet new people and to have fun!

Family Holiday Charity is a £1 million income charity, providing nearly 400 life-changing holidays each year. However, our ambitions go far beyond this. We are at an exciting stage in our development and have taken steps to build a sustainable future.

About the role

We are seeking an experienced CEO to lead us into the next phase of growth, driving our mission forward with vision and passion. Working with the Board of Trustees and the Senior Leadership Team, we're looking for someone to provide strategic leadership, ensure financial sustainability and to oversee the charity's operations whilst preparing us for our next phase of development.

Key responsibilities

• Provide vision and leadership for the charity
• Support the charity's fundraising strategy, securing funding through grants, donations, and partnerships
• Act as the public face of the charity, advocating for its cause and engaging with stakeholders
• Foster partnerships with other charities, businesses, and community organisations
• Have overall responsibility for the financial management of the charity
• Assist the board with its decision making and strategic direction for the charity's long-term sustainability

Who We're Looking For:
You'll be an inspirational and tenacious leader who combines strategic vision with hands-on implementation. Resilient and adaptable, you'll thrive in a dynamic environment and be able to demonstrate perseverance and flexibility. You'll be a strong communicator and relationship builder, persuasive and articulate. Commercially and financially literate, you'll have a compassionate and values-led approach to leadership. Ideally, you'll have experience in fundraising, specifically developing corporate partnerships.

Skills and Experience:

• Experience of leading and managing multidisciplinary teams at CEO or similar level
• Strategic thinker and problem solver
• Delivery and execution of strategic plans
• Experience of working effectively with a Board of Trustees
• Proven experience in budget setting and financial management, reporting to funders and Trustees
• Understanding of Charity law and regulations, governance requirements, and reporting standards

Terms and Benefits:

• Full-time, permanent role, based in Bermondsey with hybrid working possible
• Occasional weekend and out of hours working is required.
• Open to flexible working arrangements - let us know what you're thinking, and we can discuss
• Salary: Hybrid from £73,017 - £80,703
• Pension: 5% employer pension contribution
• Holidays: 25 days annual leave plus bank holidays.
• 3 days extra between Christmas and New Year for office closure/headspace.

Timeline:

A Q&A webinar session will be hosted by Family Holiday Charity at 6pm on Tuesday 13th May where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar with your consultant to receive joining instructions.

Application deadline: 5pm on 30th May

First interviews: w/c 16th June

Second interviews: w/c 23rd June

How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Family Holiday Charity on this appointment. Interested candidates are invited to submit a CV and request a candidate pack. If you have further questions prior to applying, please contact Philippa Randle at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking to appoint two Fundraising Officers to join our highly successful fundraising department, working within either our Corporate or University teams.

This is a fantastic opportunity to start your career in fundraising and the third sector, or to build on your existing experience. These roles will provide vital support across our Fundraising Team helping you develop the key skills needed to become a successful fundraising professional in the years ahead.

You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions. 

The role at a glance

Contract: 

Permenant

Start date: 

As soon as possible, as agreed with candidate 

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. 

Salary:

£30,000 (for candidates with no/ limited fundraising experience) up to £32,400 (for a more experienced candidate) 

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Wednesday 7th May 2025

Interview Day (in-person) - Friday 16th May 2025. Please ensure that you are available on this date.

Role Overview:

The Talent Set is thrilled to be working with a fantastic charitable organisation to recruit a Social Media & Content Officer for a 14-week part-time role (4 days per week). This is a brilliant opportunity for a passionate and creative communicator to join a mission-led team dedicated to improving lives through impactful storytelling and digital engagement.

The Stories & Content Officer will play a central role in developing and delivering compelling content across social media and digital platforms. Working closely with internal teams and external stakeholders, the successful candidate will bring to life the work of the charity through thoughtful narratives, engaging campaigns, and strategic content planning. This role is ideal for someone with strong storytelling instincts, digital acumen, and a desire to make a real difference.

Key Responsibilities:

• Develop and execute a results-driven social media strategy aligned with organisational objectives.
• Create monthly and quarterly performance reports to measure effectiveness and identify opportunities for improvement.
• Manage and moderate social media channels, ensuring positive engagement and brand reputation.
• Source, research and write inspiring stories from beneficiaries, stakeholders, and projects.
• Build and maintain a bank of case studies, including imagery and consent documentation.
• Develop written, visual, and multimedia content (e.g., videos, graphics) for use across digital and print channels.
• Tailor content for specific campaigns and audience segments, testing and refining for impact.
• Manage online fundraising tools and platforms (e.g., social media giving features).
• Develop and optimise paid advertising campaigns to grow audience reach and brand awareness.
• Collaborate with fundraising teams to ensure content supports wider income generation efforts.
• Track key metrics such as engagement, traffic and donations linked to content activity.
• Use insights to shape future strategy and enhance content effectiveness.
• Build strong working relationships with internal teams, hospital partners, and external contributors.
• Represent the organisation in dealings with patients, supporters, and agencies.
• Support website administration and provide photography for promotional activities.
• Provide occasional administrative support, including answering enquiries and supporting events.
• Assist with copywriting and proofreading as required.
• Model the organisation’s values and act as a positive ambassador in all interactions.

Person Specification:

• Proven experience managing social media accounts and developing engaging content for diverse audiences.
• Track record of delivering digital campaigns with measurable impact.
• Experience conducting interviews and gathering testimonials for promotional use.
• Strong knowledge of content planning, digital storytelling, and social media analytics.
• Familiarity with platforms such as Facebook, Twitter, Instagram, and YouTube.
• Proficiency in using scheduling and reporting tools (e.g., Hootsuite, Meta Business Suite).
• Excellent writing and editing skills tailored to audience and channel.
• Working knowledge of graphic design software (e.g., Canva, Adobe Creative Suite), and photography and basic video production/editing skills desirable.
• Creative thinker with a flair for visual and narrative storytelling.
• Highly organised with excellent attention to detail.
• Collaborative, enthusiastic and solution oriented.
• Comfortable working independently and as part of a small, cross-functional team.
• Flexibility to adapt to evolving organisational needs.
• Willingness to represent the organisation at events or external meetings as needed.

What’s on Offer:

• This is a hybrid role, with just 2 days per-week in the organisations Central London office.
• A day rate of £102.77 per-day plus £12.79 daily holiday for the successful candidate.
• A rare part-time opportunity to work with a well-known organisation for the next 14-weeks.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.