Business support officer jobs

We’re recruiting a forward thinking, strategic and compassionate Head of Family Services to lead the development of our support services delivered by our team of Family Support Workers to families of children and young people with cancer in the East Midlands. This is a newly created role and a key position in our small, impactful charity.

We’re looking for someone with a strong background in family support, health or social care, excellent people and communication skills, and a genuine commitment to improving the lives of families facing childhood cancer.

The post holder will have direct line management responsibility for our team of Family Support Workers and Family Services Co-ordinator, providing leadership across service development, staff wellbeing, safeguarding, partnership engagement, and impact reporting. They will be responsible for ensuring that the team is supported through adequate training and supervision.

Partnership building with organisations and professionals will also form a part of this role and the post holder will build strong relationships with stakeholders across the health, social care and voluntary sectors.

Home based. Regular Teams and face-to-face meetings with travel to Leicester, Nottingham, and locations across the East Midlands required.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job Title: Senior Grant-making Officer

Salary: £34,000–40,000

Hours: Full-time (40 hours/week)

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

5% employer pension contributions,

£600 per year mental wellbeing support, 

Enhanced parental leave (4 months full pay + 2 months at 50%)

Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.

Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.

Key Responsibilities:

• Sector Expertise and Insights

  • Stay informed about developments in the LGBTQI movement and global LGBTQI rights.

  • Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.

• Donor and Grant Partner Engagement

  • Build and maintain strong relationships with grant partners through regular communication and engagement.

  • Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.

  • Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.

  • Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.

  • Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.

• Grant-Making Strategy and Programme Implementation

  • Help shape the design and execution of GiveOut’s grant-making programme 

  • Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.

  • Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.

• Grant Portfolio Development and Management

  • Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.

  • Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.

  • Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.

  • Maintain and update the grant partner database to ensure accurate and up-to-date records.

What Success Looks Like

• Strong, trusting relationships with existing and prospective grant partners.

• A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.

• Robust due diligence processes and effective monitoring and evaluation practices.

• A respected organisation with deep expertise in the global LGBTQI movement.

• Engaging stories and evidence of impact that are shared effectively with donors and supporters.

• An up-to-date, accurate grant partner database.

Essential Skills and Experience

• Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.

• Demonstrated commitment to or connection with the LGBTQI community.

• Knowledge of global developments in LGBTQI rights and advocacy.

• Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.

• Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.

• A proactive, motivated, and results-oriented approach, with a strong work ethic. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Strong understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience monitoring and evaluating grant-funded programmes.

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

Applications close on 11th September 2025. GiveOut is an equal opportunities employer. 

Join our team as the Head of Strategic Partnerships 

Location:

Remote working with some travel relating to donor stewardship and for  team meetings 

Salary:

£68,000 per annum plus benefits 

Hour:

Full time, 37.5 hours per week

Contract:

Permanent

Are you a strategic, creative fundraiser who wants to make a real impact?

Do you thrive in entrepreneurial environments where your ideas can shape the future?

Do you believe everyone deserves the opportunity to live their best life, regardless of disability or difference?

At SeeAbility, we’re looking for someone like you to lead our high-value fundraising efforts and help us build a more inclusive society.

Your Role

As Head of Strategic Partnerships, you will play a pivotal role in driving income growth and building long-term relationships with corporates, major donors, trusts, and foundations. You will lead with vision and deliver with purpose—developing compelling proposals, cultivating partnerships, and inspiring support for our mission.

You’ll work closely with the Executive Director of Development and a small, passionate team, combining strategic oversight with hands-on delivery. This is your chance to help shape projects from the ground up and see the direct impact of your work.   

Your Responsibilities

Lead and Inspire

• Strategic Leadership: Develop and implement a strategy to grow income from corporates, trusts, foundations, statutory bodies, and major donors.
• Corporate Partnerships: Focus on acquiring new corporate partners to build a strong pipeline and increase income.
• Support Other Fundraising Leads: Assist Trusts and Philanthropy leads in building relationships with funders using research and insight.
• Relationship Building: Cultivate and steward partnerships to exceed expectations.
• Collaboration: Work with senior leaders, trustees, and stakeholders to identify and develop strategic fundraising opportunities.
• Networking: Engage with the CEO and trustees to leverage their networks for partnership growth.
• Team Contribution: Actively participate in leadership and departmental management to support the overall fundraising strategy.
• Event Support: Help plan and deliver impactful stewardship and special events.

Manage and Nurture

• Team Management: Line manage key fundraising staff, ensuring they have the support and resources needed.
• Performance Tools: Develop KPIs and pipeline tools for effective budgeting and forecasting.
• Monitoring & Reporting: Track performance indicators, identify risks, and ensure timely corrective actions.
• Culture Building: Promote creativity, innovation, and high performance within the fundraising team.
• Cross-Team Support: Contribute to broader fundraising and marketing activities as needed.

Other Responsibilities

• Database Management: Ensure all fundraising communications and actions are properly recorded.
• Governance & Compliance: Maintain strong governance and adhere to fundraising regulations and policies.
• Trend Monitoring: Stay informed on fundraising trends and opportunities.
• Deputising: Step in for the Director of Development when required.
• Health & Safety: Support a safe working environment by following health and safety policies.
• Cross-Department Collaboration: Work effectively with other departments and locations.
• Confidentiality: Handle sensitive information appropriately and maintain confidentiality.

**Please check the Job description for extensive details 

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

**Please kindly upload a cover letter along with your CV for us to consider your application

Why we work for us? 

Your development and appreciation 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 
• Buy or sell annual leave scheme

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Paid DBS and renewals 

• Season ticket loans 
   
• Advance Pay/Savings  scheme using WageStream app

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References are part of the onboarding process to ensure safety and compliance accordance to Care Quality Commissions requirements .These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

• SeeAbility is committed to diversity, equity, and inclusion.
• Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
• Reasonable adjustments are available throughout the recruitment process.
• In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements.

We are working in partnership with Andover Mind, the charity has been working in the local area since 1984, and more recently in Romsey, Basingstoke and Aldershot, providing support, advice, and information for anyone affected by mental health distress.  They also deliver training and encourage local people to talk about mental health to help break down the stigma which surrounds the subject. 

A new three-year business plan was recently agreed, and its implementation is underway.

Andover Mind is now seeking to appoint a new Chief Executive Officer to lead the senior leadership team providing leadership, developing and implementing Andover Mind’s strategic and operational plans and leading on income generation, partnership and business development and for being an effective advocate for the charity and its beneficiaries.

Key responsibilities: 

• To support and advise the Chair and Board of trustees in setting the vision, strategy and business planning across mental health, health & social care policy and practice
• Create an organisation able to support its communities with easily accessible, mental health support
• To create and sustain effective multi-channel, multi-purpose income generation.
• Lead on organisational change: identifying and responding to internal and external challenges and influencing organisational culture so the organisation is supportive, inclusive and cohesive.
• Deliver an ambitious, aspirational and innovative strategy that has a clear measurable impact.

The new CEO will be responsible for the day to day running of the Charity, providing effective leadership and direction for the organisation.  The successful candidate will instil the positive culture of the organisation and motivating the team to achieve fantastic results.  You will be a problem solver who understands the bigger picture and will be able to demonstrate this through your experiences.  You will be able to develop highly effective partnerships, be an active listener, excellent communicator and be an ambassador for the charity. 

If you feel you have the values and skills to succeed in this role, we very much look forward to hearing from you. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. 

Applications should be submitted via the Charisma Charity Recruitment website and include your CV and supporting statement. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.

Closing date for applications: 25 August 2025

Charisma interviews must be completed by 27 August, prior to shortlist on 28 August

Interview dates: w/c 1 September 2025 to be confirmed, to be held in-person in Andover, Hampshire

CEO Role Summary:

The CEO provides strategic leadership, ensuring high-quality inclusive arts provision whilst overseeing operations, staff, fundraising, compliance and partnerships. They act as the organisation’s ambassador and contribute to the planning and delivery of both our charitable and business orientated objectives, reporting directly to the Board of Trustees.

Key Responsibilities

Strategic, Leadership and Planning -

· Lead organisation, strategic management and business development

· Develop programmes aligned with community’s needs

· Review and direct a clear business plan with Trustees

· Represent CF at events, in the media and with stakeholders

· Liaise with beneficiaries, Council/NHS staff, Charity Commission, Companies House

Programme and Partnership Oversight -

· Support staff in designing inclusive arts initiatives

· Identify new partnership opportunities

· Lead on events, exhibitions, and partnership development

· Ensure programme quality, legal compliance and impact reporting

People and HR Management -

· Line manage senior staff (Project, Fundraising, Comms, etc.)

· Lead and supervise Salesforce and/or any other appropriate database systems

· Oversee recruitment, performance, training and appraisals

· Implement and update HR policies and procedures (GDPR, Safeguarding, H&S, etc.)

· Foster a positive, inclusive, collaborative staff culture

Fundraising and Communications -

· Lead fundraising strategy, applications with Fundraising Manager and other staff

· Cultivate new relationships with funding bodies and stakeholders

· Represent CF to funders, media, and the public

· Approve marketing and promotional materials

· Attend networking events to explore collaborative funding

Operations and Compliance -

· Oversee facilities, H&S compliance and sustainability

· Incorporate all Charity Commission and Companies House updates

· Maintain tenancy relationship with Barnet Council

· Act as Designated Safeguarding Lead and Data Protection Officer (ICO)

· Ensure all risk assessments and safeguarding incidents are documented

Finance and Governance -

· Prepare annual budgets, forecasts, and financial reports

· Oversee financial control, resource efficiency, and long-term planning

· Lead on new business income generation strategies, including art sales

· Report financial and strategic performance to the Board of Trustees quarterly

· Ensure timely delivery of board papers and assist trustees/directors development

Personal Specification

Essential:

- Demonstratable senior leadership experience in arts, community or inclusive sectors

- Strategic, empathetic, and confident leadership

- Proven fundraising, HR, and financial planning experience

- Knowledge of safeguarding, H&S, and regulatory compliance

- Skilled in managing staff, freelancers, and creative practitioners

- Strong communication and relationship-building skills

- Have a creative mindset with a passion for arts and culture

Desirable:

- Experience in London Borough of Barnet or other local networks

- Knowledge of Arts Council England (ACE), DCMS and other major third sector funders

- Experience working with Social Services, plus neurodivergent or disabled communities

- Awareness of equality, diversity, and inclusion best practices

This Job Description reflects the current requirements. It does not prevent CF from making any changes or additions that might be required in the future. CF welcomes applications from all sections of the community. We particularly encourage applicants from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts, Culture and Heritage sector.

We are looking for someone who:

• Understands the power of sport to unite and uplift communities.
• Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
• Is confident managing relationships with high-value funders and partners.
• Has a deep understanding of inclusive storytelling and impact measurement.
• Can think big, act boldly, and build a strong and sustainable future for our movement.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. 

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

Due to a period of growth, we have a new opportunity for a Database Officer to join our Supporter Care team.

The Database Officer will play a crucial role in maintaining the integrity and effectiveness of the hospice's fundraising database (Donorflex) and providing excellent support to donors and fundraisers.  

The ideal candidate for this role will be a highly organised and detail-oriented individual with strong database skills, a commitment to data quality, and excellent communication and interpersonal skills.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit  including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

The hospice offers a generous benefit package, including:

· 27 days annual leave entitlement

· Pension scheme

· Life Cover

· Cycle to Work Scheme

· Car Leasing Scheme

· Health Service Discounts

· Occupational Sick Pay

· Blue Light Card

· Employee Assistance Programme

For more details about this role please read the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.  If applying, please keep a check on your emails including your spam/junk folders.

The Society for the Protection of Ancient Buildings (SPAB) gives old buildings a future. We help people to look after old buildings, making them fit for the future while keeping their historic character. We do this through casework, technical research and advice, education and training, awards, outreach and events across the UK and Ireland.

The Fundraising and Legacies Officer is a key role within the Society which will identify potential grant giving bodies, write and submit bids, and manage grant reporting and claims from a range of sources, including Statutory funders, Trusts and Foundations, individual and legacy donors. The post holder will also provide guidance and support to the wider staff team to advance fundraising activity.

Alongside this, the post holder will respond to legacy enquiries and notifications and be instrumental in the deployment of a proactive legacy promotion programme.

The successful candidate will have previous experience securing funds from multiple sources, as well as excellent writing skills, and a keen interest in the heritage sector and the Vision, Mission and Values of SPAB.

Please visit our website to download a full job pack via the button below.

Deadline for applications: Friday 5 September 2025, 5pm.

Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability.  You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.

We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values.  We also need that person to understand the demands of running a small organisation and the importance of partnership working.  No day is the same and flexibility and adaptability are essential!

For instructions on requesting an application pack please visit our website. 

Closing date Wednesday 17th September 2025.

Due to expanding our successful Supported Accommodation services, we are looking to recruit someone to join our team providing excellent and progressive tenancy support for our clients. We work with clients to develop independence, choice and control, with the goal of enabling them to live independently in their own individual tenancy. 

ABOUT THE ROLE:

This amazing team provides an environment where every resident has the opportunity to maximise their potential in a supportive, communal home setting. Whether their aspirations are to learn new skills, find long-term employment, or simply to live a settled life, our team are there to mentor and guide clients on their journey.

With relevant training, supervision, and support, we expect you to provide a client-focused service in line with the vision, ethos, values and mission of the King’s Arms Project.

RESPONSIBILITIES INCLUDE

• Delivering the KAP Tenancy Support services in accordance with the Service Specification agreed with KAP leadership and Funders.

• Promptly identifying which clients are likely to benefit most from services and providing tailored support to suit their needs.

• Spending time every week with clients to make assessments of their current circumstances and holistic needs.

• Supporting clients to secure and sustain move on accommodation: rent payments, utilities, neighbour disputes, budgeting, reporting repairs, dealing with correspondence etc.

• Providing a clear sign-posting service with referrals to relevant agencies and support services and building links with support organisations, such as Housing Associations, Social Services, drug and alcohol agencies.

• Facilitating access to general and specialist health care, as well as services such as education, leisure, cultural-specific services, employment opportunities, etc.

• Supporting clients in maximising and maintaining income.

• Ensuring that risk assessments, support plans and outcomes are flexible and made on an individual case-by-case basis.

• Liaising on clients’ behalf with others such as landlords, money and health services, and accommodation providers.

• Providing crisis intervention support including responding to risk such as eviction, anti-social behaviour, loss of amenities, etc.

If you are someone who cares greatly about seeing people thrive and is keen to bring lasting impact to people's lives, then we'd love to hear from you!

Our team say:

"This is the best working environment I have ever worked in by far "

The Opportunity

Are you a senior relationship management professional with experience of managing and leading successful teams to deliver innovative and engaging experiences for a wide range of stakeholders?

The University of Leeds has one of the largest alumni constituencies in the UK, with a global community of more than 340,000 alumni in 190 countries. Alumni play a pivotal role in the life of the University and its mission to make a positive global impact, as stakeholders, advocates, ambassadors, supporters and lifelong learning participants.

Alumni of Leeds University Business School are an important part of this community, with a strong affinity to both the University and the Business School. Developing lifelong, mutually-beneficial relationships with its graduates is critical for a world-class Business School and we aim to maximise their experience, knowledge and diversity to enhance our school’s reputation, student experience, research agenda and add value to the experience of alumni themselves as members of a lifelong community.

This new role will enhance the strategic impact of our alumni to both the Business School and the University more widely through creative and collaborative working, and evaluating, and prioritising activity to best effect. Working in a matrix-management environment, you will be based in the Business School, reporting in to the Director of External Engagement (Partnerships and Executive Education) and will also be part of the University’s Advancement Team with professional accountability to the Head of Alumni and Supporter Engagement.

The post holder will therefore work in close partnership both with staff in the Business School (in particular External Engagement, key undergraduate and postgraduate programmes, Executive Education and the marketing and communications team) as well as with Advancement colleagues. You will be responsible for leading and managing the Business School’s alumni relations team, translating the School and University strategies into meaningful action, across two key areas of focus:

• Building our alumni community through a programme of engagement, events and communications that enhance our community engagement, identifying opportunities to maximise the impact within the context of Advancement and Business School strategies.
• Increasing the strategic impact of alumni engagement on research and student experience objectives, particularly through volunteering and advocacy.

Working with the team, you will play a critical role in adding strategic value to the Business School from alumni engagement, and developing how Business School engagement, content and activity can benefit the student and alumni community more widely. You will also be delivering against the strategic needs of the wider University, as we enhance our engagement of alumni and supporters (donors and volunteers). You will therefore have a proven approach to collaborative working and developing successful partnerships across organisations.
 

Person Specification

You will have significant experience of managing relationships and influencing senior stakeholders, both internally and externally, to deliver value-adding projects and initiatives. You will have experience of developing strategies, and translating these into activity, maximising events, communications and face-to-face relationship building activity to achieve strategic aims. You will be an experienced leader, able to manage and inspire a motivated, high performing, purpose-driven team with a culture of collaboration and a creative approach to opportunities and problem-solving.
 

Application

Valued Recruitment is working exclusively with the Alumni of Leeds University Business School to recruit for their team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is 12th September 2025. 

Valued Recruitment is conducting informal chats with applicants between the 1st - 12th September.

First stage interviews are likely to take place on the 18th and 22nd September 2025. There will be two stages of interview, the first one virtual and the second stage will be in person.

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. 
 

Accessibility

Accessibility is incredibly important to us here at Valued Recruitment and at the Alumni of Leeds University Business School. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

About the Role

As our Housing Coordinator you will ensure The Angelou Centre’s refuge accommodations continue to be a safe and welcoming safe for women. You will ensure we comply with statutory building, property and Health & Safety obligations. You will be responsible for ensuring health and safety compliance, coordinating repairs and maintenance, managing tenancy-related matters, and supporting the wellbeing of women and children accessing our refuge services. You will also line mange our Refuge and Housing Support Workers and our Haven Finance Officer

Our ideal candidate is someone who;

• Is compassionate, non-judgmental and committed to supporting survivors of domestic abuse
• Has experience of working within property, housing or facilities management
• Has excellent knowledge within health & safety, building and property UK regulations
• Has line management experience

Role Overview

Contract: Full-time Permanent,

with possibility of extension subject to funding

Salary: £30,303 to £35,781.20 (per hour £16.65 to £19.66)

Depending on experience and qualifications

Hours & Days35 hours a week

                                        Monday to Fridays 9am to 5pm                                

Additional benefits 25 days paid holiday,

employer’s pension contribution of 6%,

enhanced maternity leave

Location: Newcastle upon Tyne

 Key Responsibilities

 Refuge Management

• Ensure that the refuge (dispersed accommodation) provides a safe supportive and welcoming environment in compliance with UK housing laws and the requirements of registered social landlords.
• To ensure completion of all necessary forms including housing and welfare benefit forms. 
• To liaise with statutory and voluntary agencies and networks, e.g. Housing Benefit -Networks/Housing agencies 
• Action any breaches of leases or tenancy agreements promptly and efficiently to ensure compliance with lease/tenancy obligations.
• Proactively address any arrears in a timely fashion and take appropriate action to recover debts.
• Working as a key part of our management team, supporting the Executive Director with planning, monitoring, evaluation and development planning
• Encouraging a positive and supportive environment in the refuge, ensuring that women’s and children’s voices are heard and central to our services
• Working in partnership with voluntary and statutory organisations, including Local Authorities and Children’s Social Care and other external agencies, keeping up to date with local resources and services available
• Ensuring any safeguarding issues for children or vulnerable adults are raised immediately as per our safeguarding policies
• To provide business development support in order to grow and develop The Angelou’s refuge services

Health & Safety

• Taking the lead in all Health & Safety issues for the Refuge service, ensuring compliance with policies and legislation, with responsibility for risk assessments, accident reporting, fire safety, repairs and maintenance issues etc,
• To update policies to align with changing requirements.
• To provide technical support on property-related problems.
• To undertake site inspections and to write follow up reports and action plans.
• To maintain the property database.

Line Management

• Engaging all team members in regular service reviews to promote best practice
• Managing and participating in the on-call support rota, responding to emergencies outside office hours on a rota basis
• Ensure staff are fully trained and able to carry out their duties

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties however, will fall within the scope of the job at the appropriate grade. This job description will be subjected to review, to ensure that it accurately reflects the duties and range of the post.

Person Specification

Experience & Abilities

• Housing/property management experience in a refuge or supported housing setting
• Experience of line management and project management
• Experience of property agreements, drafting and signing them
• Experience of risk assessment, fire safety protocols and managing maintenance schedules
• Experience in procurement of supplies, consultants and contractors
• Experience in site inspections, writing report and action plans
• Able to build and sustain external professional relationships
• Able to priorities workload and work independently using your own initiative  

Knowledge & Qualifications

• An excellent knowledge of UK health and safety, fire safety and housing compliance regulations  
• An excellent understanding of UK policies and legislation around domestic abuse
• Good knowledge of UK adult safeguarding regulations.
• A good understanding of confidentiality and anti-discriminatory practice; safe practice and health and safety procedures
• Line management or supervisory experience
• NEBOSH General Certificate, NVQ Level 3/ 4 in Health & Safety, or IOSH Managing Safety

Values & Approach

• Commitment to anti-racist, trauma-informed, and feminist practice.
• Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
• Has a ‘can do’ positive approach with a curious open to learning approach
• Able to work flexibly and respond to crisis situations with a trauma-informed approach
• Has a commitment to shared responsibility in a team context approach
•  Willingness to undertake training and show a commitment to continuous personal development, reflecting on own practice with a willingness to make changes if needed

Desirable Criteria

• Experience in business development
• Valid UK driver’s license and access to a car
• Skilled in financial management and able to project financial reports
• Experience in crisis management
• Experience working in the VAWG/Women rights sector
• An excellent understanding of domestic abuse and of UK policies and legislation around domestic abuse