16 Business systems officer jobs in Birmingham

We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

Join us in using good food to create fuller plates, stronger communities and transformed lives across the Midlands

Job Title: Digital Marketing Officer

Reporting to:Senior Marketing & Communications Manager

Location:Flexible within the Midlands, with regular travel around the region required. Birmingham, Leicester or Nottingham base with hybrid/home working available.

Hours:37.5 hours per week

Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Contract:Permanent

Salary: £27,845 per annum

About FareShare Midlands

FareShare Midlands rescues good-quality surplus food and gets it to people experiencing hardship through hundreds of community organisations across the region. Last year, we redistributed more than 5,000 tonnes of food – the equivalent of 11 million meals – reaching around 60,000 people every week.

But our impact goes beyond food. We strengthen communities, create opportunities through our SkillsShare employability programmes, and help protect our planet by reducing food waste. Over the next three years, we aim to double the food we rescue and extend our impact across the Midlands.

Good food can do extraordinary things.

The Role

We are looking for a creative, enthusiastic and hands-on Digital Marketing Officer to join our Marketing & Communications team during an exciting period of growth and development for FareShare Midlands.

Working closely with the Senior Marketing & Communications Manager and colleagues across our MarComms, Fundraising and Corporate Partnerships teams, you will help us reach new audiences, tell compelling stories about our impact and inspire people and organisations to support our work.

This is a varied role with plenty of opportunity to develop your digital marketing skills. You will work across our website, social media, Google Ads, email marketing and digital campaigns, as well as helping us capture and share powerful video-led stories from across FareShare Midlands.

A particular focus will be supporting activity that helps generate the partnerships and resources needed to sustain and grow our impact. This includes individual fundraising, corporate partnerships, events and other campaigns designed to engage supporters and inspire action.

We don't expect you to be an expert in everything from day one. We're looking for someone with good digital marketing foundations, strong content and communication skills and the enthusiasm to develop further. You might already be particularly strong in social media, video, websites or digital campaigns and be looking for an opportunity to broaden your experience across the digital marketing mix.

You'll receive support from an experienced MarComms team, while having the opportunity to take ownership of your own activity and develop specialist skills in areas such as WordPress, Google Ads, digital fundraising and performance marketing.

This could be a great next step for someone who has gained practical digital marketing experience and is ready for a role where their work can make a visible difference.

Key Responsibilities

Digital Campaigns, Fundraising & Partnerships

• Work with MarComms, Fundraising and Corporate Partnerships colleagues to plan and deliver engaging digital marketing activity.
• Support fundraising campaigns and appeals, helping to attract new supporters and engage existing donors.
• Develop digital content and campaigns to support corporate partnerships, lead generation and engagement with businesses.
• Support the promotion of fundraising, corporate and other relevant events.
• Help tailor messaging, content and calls to action for different audiences, including donors, businesses, partners and supporters.
• Support integrated campaigns across website, social media, email, digital advertising and other communications channels.
• Work with external agencies and partners on campaigns where appropriate.
• Use campaign results and audience insight to understand what works and help improve future activity.

Website & WordPress

• Support the day-to-day management and development of the FareShare Midlands website.
• Create, edit and update website content, campaign pages and landing pages.
• Help ensure website content is engaging, accessible, up to date and easy for different audiences to navigate.
• Work with our external web/digital partners on technical developments and improvements where required.
• Apply good practice in areas such as SEO, accessibility, user experience and conversion.
• Use website analytics and audience behaviour to help identify opportunities for improvement.

Google Ads & Paid Digital

• Support the day-to-day management of FareShare Midlands' Google Ads activity.
• Help create, monitor and optimise campaigns supporting fundraising, corporate engagement and wider organisational priorities.
• Monitor performance and use data to help improve targeting, messaging and results.
• Support paid social advertising activity alongside organic social campaigns.
• Work with colleagues and external partners where appropriate on digital acquisition and lead-generation campaigns.
• Develop your knowledge and expertise in paid search and digital advertising, keeping up to date with new opportunities and good practice.

Social Media

• Play a key role in planning, creating and managing FareShare Midlands' social media activity.
• Create engaging content tailored to different platforms and audiences.
• Help plan and schedule social media content around organisational priorities, campaigns and events.
• Identify opportunities for timely, engaging and reactive content.
• Support community engagement and help ensure appropriate and timely responses across our channels.
• Contribute to both organic and paid social media campaigns.
• Monitor performance and use insight to understand which content is working and how we can improve.
• Keep abreast of platform developments, trends and emerging formats.

Video, Content & Impact Storytelling

• Help identify and develop compelling stories that demonstrate the impact of FareShare Midlands' work.
• Plan, coordinate, film and edit video content for social media, fundraising campaigns, corporate communications, the website and other digital channels.
• Help organise filming opportunities, working with colleagues, community organisations, volunteers, supporters and other participants.
• Create engaging short-form video content, as well as longer-form content where appropriate.
• Work sensitively and confidently with people sharing their experiences and help ensure appropriate permissions and consent are in place.
• Develop written impact stories, case studies, blogs and other digital content alongside video.
• Ensure content is engaging, accessible, accurate and consistent with the FareShare Midlands brand.
• Work alongside colleagues with specialist design skills to develop high-quality creative content and campaign materials.

Email Marketing & Supporter Journeys

• Support email marketing activity for fundraising, corporate engagement and wider organisational campaigns.
• Create and send engaging, targeted email communications.
• Help grow and engage our email audiences.
• Support the development of email sequences and automated journeys for acquisition, welcome, engagement, stewardship and retention.
• Contribute to FareShare Midlands newsletters and other audience communications.
• Monitor performance including open rates, click-throughs and conversions, using the results to help improve future activity.
• Work with relevant colleagues to ensure supporter and marketing data is accurate, appropriately managed and used effectively.

Reporting & Continuous Improvement

• Help monitor and evaluate digital marketing activity using tools including Google Analytics, Google Ads, social media insights, email marketing data, UTM tracking and campaign dashboards.
• Contribute to setting appropriate measures and KPIs for campaigns.
• Produce straightforward reports and insights that help the team understand performance.
• Use data, audience insight and testing to identify opportunities to improve engagement and conversion.
• Stay curious about developments in digital marketing, search, social media, AI and emerging technology and share relevant ideas and opportunities with the team.

Brand, Compliance & Collaboration

• Act as a brand champion, helping to ensure consistency, accessibility and quality across digital communications.
• Work collaboratively with colleagues across Marketing & Communications, Fundraising, Corporate Partnerships and the wider organisation.
• Build positive relationships with colleagues and help delivery teams communicate their work effectively.
• Ensure digital marketing and fundraising activity complies with GDPR, consent requirements and relevant good practice.
• Support wider marketing and communications campaigns and activity as required.

What We're Looking For

We know that great candidates don't always tick every box. You don't need to be an expert in every aspect of digital marketing – we're interested in what you can already bring to the role, as well as your enthusiasm and ability to learn and develop.

Essential

• Practical experience in a digital marketing, marketing or communications role.
• Strong experience creating content for social media and digital channels.
• Good copywriting and storytelling skills, with excellent written communication and attention to detail.
• Experience creating and editing video content for digital channels, with the confidence to help plan and organise filming opportunities.
• Experience using WordPress or a similar content management system to create and update website content, with an interest in developing your website skills further.
• Some practical experience of Google Ads or other paid digital advertising, with an interest in developing deeper expertise in campaign management and optimisation.
• Experience supporting or delivering digital campaigns across a range of channels.
• Experience using email marketing platforms.
• Confidence using basic analytics and campaign performance information to understand what is working and where improvements can be made.
• An understanding of how digital marketing can help organisations attract, engage and inspire different audiences to take action.
• Good organisational skills and the ability to manage multiple priorities.
• A collaborative, proactive and flexible approach.
• Commitment to FareShare Midlands' mission and values.

Desirable

It would be great if you also have experience or knowledge in some of the following areas, but we don't expect candidates to have all of them:

• Fundraising, donor marketing or supporter engagement.
• Corporate partnerships, B2B marketing or lead generation.
• Marketing events or campaigns designed to generate participation or income.
• Managing and optimising Google Ads campaigns.
• Google Ad Grants.
• Paid social media advertising.
• WordPress website management beyond basic content updates.
• SEO and optimising website content for search.
• User journeys, landing pages and conversion optimisation.
• Email automation and audience segmentation.
• Mailchimp, Donorfy or similar email marketing/CRM platforms.
• Google Analytics and campaign tracking.
• A/B testing and digital campaign optimisation.
• Working in the charity, public or social impact sector.
• Basic ability to create or adapt everyday digital assets using Canva or similar tools.

What We Offer

• Competitive pay and benefits.
• Training and development opportunities.
• The chance to develop broad, practical experience across the digital marketing mix.
• The opportunity to build specialist skills in areas including WordPress, Google Ads, digital fundraising and performance marketing.
• A supportive and experienced MarComms team.
• The opportunity to work on impactful, purpose-driven campaigns and see the difference your work makes.
• A collaborative working environment during an exciting period of organisational growth.

How to Apply

To apply, please submit:

• Your CV.

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands. Please note that applications without a supporting statement will not be considered.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. We encourage and welcome applications from all our communities and particularly welcome applications from groups currently under-represented within FareShare Midlands.

Applicants must have the right to work in the UK.

Closing date: Friday 18th September

First interviews: Tuesday 29th September

Second interviews: Friday 2nd October

#Digital Marketing Officer #Digital Marketing Officer Jobs #Digital Marketing Officer Role #Digital Marketing Officer Vacancy #Digital Marketing #Digital Marketing Jobs #Digital Marketing Role #Digital Marketing Executive #Digital Marketing Specialist #Marketing Officer #Marketing Officer Jobs #Marketing Executive #Marketing Jobs #Social Media Marketing #Social Media Officer #Social Media Executive #Social Media Management

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £10k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

As a Philanthropy Officer you will have responsibility for managing a portfolio of current and prospective donors. You will have the confidence to ask for donations, be a strong communicator, and be passionate about making a difference to some of the biggest challenges the world faces.

The Philanthropy Officer will take ownership of the end-to-end relationship management process of a prospect, from initial research to stewardship activity:

1. Personally manage a portfolio of circa 100 of the University’s (4- and 5-figure) donors and prospective donors, maintaining close relationships with each prospect and integrating them with the University whenever possible to bring the prospective donors to the point where you can ask for philanthropic support.

2. Secure over £100,000 of donation pledges in the first year and develop a sustainable pipeline of prospects and philanthropic income.

3. Demonstrate an understanding that successful fundraising is based on building effective relationships, which match a prospective donor’s philanthropic interest with an area of strength and/or opportunity at the University. Be responsible for the end-to-end relationship management process of your contacts including:

· Identifying new prospective donors from your networks.

· Making the approach and managing a cultivation process, tailored to your prospect.

· Understanding the University’s campaign priorities and bringing them to life for individual supporters. through various communication channels.

· Asking confidently, passionately and effectively for key priorities.

· Building long-term relationships that are centred on the donor, including maximising volunteering opportunities where appropriate.

· Stewarding the donor once a gift is made, ensuring the individual remains connected to the University, the project, and the impact which they have made.

4. Responsible for adhering to relevant fundraising regulation and GDPR whilst ensuring fundraising processes are ethical and that due diligence is undertaken as necessary.

5. Deliver against set targets including money raised, asks made, meetings secured and gift close rate.

6. Communicate effectively with prospects, donors, volunteers, alumni, academics, researchers and businesses using a wide range of communication skills.

7. Communicate effectively with prospects and donors by phone, email, LinkedIn, letter and face-to-face.

8. Work internally with academics to showcase projects to potential donors and work with colleagues across the university to bring gifts to fruition.

9. Work closely with the Volunteering, Events, Campaign Management, Donor Experience, Regular Giving and Legacy Teams to maximise opportunities for collaboration with prospective donors.

10. Working in partnership with other fundraisers and members of DARO including sharing best practice and ensuring prospect development by playing in senior stakeholders at the right time.

11. Use Blackbaud CRM to record meetings and proposals effectively to allow accurate performance monitoring and reporting.

12. Take ownership of all processes and communications in relation to your prospects to include writing proposals, first approach communication, thank you letters and gift paperwork as appropriate.

13. Work with the Philanthropic Finance Team to ensure pledges are fulfilled and donations are correctly managed.

14. Being familiar with methods of tax efficient giving in the UK.

15. Seeking out opportunities for professional development.

16.  Fosters a fair and equitable workplace for all staff.

17.  Supports the University’s sustainability agenda through resource efficient working.

18.  Any other duties commensurate with the grade.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Education and Events Officer.

Salary: £31,000 - £34,500
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

This is an exciting opportunity for an experienced events and education professional to coordinate and deliver APF’s education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.

Key responsibilities

• Coordinate and deliver patient education sessions across online, in-person and hybrid formats.
• Support the development and delivery of APF’s annual education plan and calendar.
• Work with clinicians, speakers, colleagues and people with lived experience to develop relevant and accessible sessions.
• Host and facilitate education sessions, ensuring a welcoming and positive attendee experience.
• Manage registration processes and attendee communications before, during and after events.
• Maintain accurate attendee, speaker and stakeholder records and ensure effective database and follow-up processes.
• Develop joined-up user journeys so attendees can access APF’s wider support, information, newsletters, fundraising and campaigns.
• Coordinate and deliver APF events, including webinars, conferences, symposia and stakeholder meetings.
• Manage event logistics, including venues, platforms, suppliers, speakers, accessibility and materials.
• Lead coordination of APF’s attendance at external conferences, including BTS, ERS and other relevant sector events.
• Build strong relationships with clinicians, speakers, partners, suppliers and conference organisers.
• Work closely with Communications, Services, Fundraising, Policy and Data colleagues to maximise the reach and impact of education and events.
• Support healthcare professional education activity alongside the HCP Manager and clinical colleagues.
• Track attendance, engagement and feedback, using insight to evaluate and improve future activity.
• Ensure event and education materials are accurate, accessible, up to date and appropriate for different audiences..

We are looking for:

• Experience managing event registration, attendee communications or participant journeys.
• Experience coordinating multiple stakeholders, speakers or contributors.
• Experience using databases, CRM systems, booking platforms or similar tools.
• Strong organisational skills and excellent attention to detail, with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with confidence working across teams and with external stakeholders.
• Confidence hosting or facilitating sessions both online and in person.
• Experience using data, feedback and insight to evaluate and improve activity.
• The ability to write clear attendee communications, briefings and follow-up materials.
• A proactive, practical approach with the ability to solve problems and keep activity moving.
• Good digital skills and confidence using event platforms and databases.
• A commitment to equity, diversity and inclusion, including improving access for under-served and digitally excluded audiences.

Experience within a health, charity, membership, education or patient-support setting would be desirable, as would experience working with clinicians or supporting external conferences, policy events or funded activity.

If you are an organised, collaborative events professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.

Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.

About the role

This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.

The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.

You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.  

This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.

The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.

Key Responsibilities

Fundraising strategy and leadership

● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.

● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.

● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.

● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.

● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.

● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.

● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.

● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.

● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.

Pipeline and income generation

● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.

● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.

● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.

● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.

● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.

• · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
• · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.

Grant Management and Renewal

· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.

· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.

· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.

· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.

· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.

· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.

Fundraising Systems, Finance and Reporting

● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.

● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.

● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.

Line management, collaboration and worker-led fundraising

· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.

· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.

· Manage freelancers, agencies or consultants as required.

· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work

· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.

· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.

· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.

· Actively contribute to a values-led, inclusive and collaborative working culture.

· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.

Communications and narrative

● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.

● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.

● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.

Governance, compliance & organisational reporting

● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.

● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.

● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.

● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.

PERSON SPECIFICATION

Please refer to the attached full Job Description and Person Specification for detailed requirements.

Key Essentials:

• Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.  
• Experience of building and maintaining strong stakeholder relationships. 
• Experience developing and delivering fundraising strategies
• Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
• Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
• Advanced level degree or equivalent professional experience in Fundraising or a related field 

How to Apply

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)

Empowering the next generation

We’re looking for an incredible, self-starting fundraiser to help transform the lives of young people and raise vital funds to support RAF Air Cadets. If you’re passionate about CSR, skilled at connecting supporters to a genuine cause and passionate about providing air cadets with unforgettable opportunities, we’d love to hear from you.

The Air Cadet Charity is an independent organisation dedicated to supporting the RAF Air Cadets. We provide essential grants for activities, cutting-edge equipment, and life-changing experiences that go beyond standard provision. From funding flight simulators and drone technology to enabling international expeditions, STEM projects, and leadership training, we give young people the tools to excel. Operating primarily on voluntary contributions made via cadet subscriptions from across the RAF Air Cadet organisation, we are now strategically expanding our fundraising focus toward corporate support.

This is an exciting role where you will take the lead on building upon our existing corporate foundations and establishing our dedicated corporate supporter network from the ground up. We are a close-knit, collaborative team offering a supportive workplace where your vision and contributions will directly shape our growth.

Please note this role is primarily home-based with travel across the UK for supporter engagement, meetings, and events.

Key responsibilities

• Corporate giving: Identify, cultivate, and secure valuable philanthropic donations and financial support from businesses aligned with our mission, driving the primary focus of the role to grow our corporate donor base.
• Income generation & strategy: Drive income growth by developing and delivering against agreed corporate fundraising targets, building a sustainable pipeline of new supporters, and actively monitoring and reporting on financial progress.
• Diversified fundraising & income generation: Oversee and manage our broader fundraising streams—including individual donors and digital/website giving channels—alongside  handling occasional applications, stewardship, and reporting for existing trusts, foundations, and major donors as required.
• Stewardship & relationship management: Deliver exceptional, high-touch stewardship to build long-lasting, meaningful relationships with our corporate donors, individual supporters, and stakeholders.
• Collaboration: Work alongside our team to co-create inspiring case studies, impact reports, and marketing materials highlighting how philanthropic donations directly benefit cadets.
• Representation: Act as an enthusiastic ambassador for our charity at networking functions, corporate meetings, and cadet showcases.

This role reports to the Charity Director and works closely with the Marketing and Engagement Officer, collaborating across income generation and marketing to support our mission.

Person specification

• Essential experience: Proven track record in corporate fundraising within the charity sector, with a strong emphasis on securing corporate donations and an ability to manage multiple income streams as a sole fundraiser.
• Relationship building: Exceptional networking, negotiation, and communication skills with a natural talent for inspiring supporters to invest in our grant-making cause.
• Commercial acumen: Strong understanding of corporate social responsibility (CSR) objectives and philanthropic giving.
• Working style: Highly self-motivated, entrepreneurial, and capable of working independently in a remote/hybrid environment while contributing to a friendly team culture.
• Travel requirements: A willingness and ability to travel regularly across the UK—including to London and various regional locations—for corporate meetings, relationship building, and charity events.
• General Support: A willingness to undertake other reasonable duties to support our team and wider charity goals.

Desirable skills:

• Familiarity with CRM systems or donor databases.
• Proven ability to plan and deliver corporate engagement events.
• Knowledge of digital marketing and social media to support fundraising campaigns.
• Understanding of the youth sector or uniformed organisations.
• Familiarity with the Armed Forces, defence sector, or military-charity networks, bringing a helpful understanding of defence contacts and sector terminology.
• Background in managing trusts, foundations, individual donors, or major donors and building face-to-face relationships.
• Experience writing compelling applications and stewardship reports for trusts, foundations, and major donors.

Why join us?

• Be part of a friendly, supportive, and dedicated team where your ideas matter.
• Enjoy the flexibility of home-based working while staying closely connected with colleagues and supporters.
• 26 days annual leave (pro-rata for part-time hours) plus bank holidays and a Christmas shutdown period.
• 5% employer pension contribution.
• Life assurance cover at 4x your salary.
• The chance to see the direct, inspiring impact of your work on young people's lives.

How to apply

Submit your CV and a cover letter (maximum 2 pages) detailing your relevant fundraising experience and why you are inspired to support our charity's mission.

Application Timeline & Process:

• Closing Date: 9am Friday 2nd October
• Shortlisting & Interviews: Shortlisted candidates will be contacted shortly after the closing date, with interviews to be held on 22 October in person.
• Interview Format: A single-round interview process featuring a brief, pre-interview practical task to give us a chance to see your skills in action.

The Air Cadet Charity is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people. Successful applicants will be subject to an enhanced DBS check.

Location: Midlands. Regular business travel throughout our region and wider.
Salary: Circa £55,000 per annum
Contract: Permanent, full-time. Hybrid working with a minimum of 2 days in the office to attend weekly Senior Leadership Team meetings. 

FareShare Midlands is looking for an experienced and ambitious Head of Fundraising to lead its fundraising strategy and build the sustainable income needed to support its work tackling hunger, food waste and poverty across the Midlands.

This is a senior role with responsibility for growing income across trusts and grants, corporate partnerships, individual giving and events, while developing new opportunities through major donor fundraising. You will lead the fundraising team, set direction and priorities, and build the partnerships and relationships needed to deliver long-term growth.

Working closely with the CEO, Deputy CEO, Finance and Communications teams, you will identify new funding opportunities, develop compelling proposals and pitches, strengthen existing relationships and ensure supporters are well stewarded. You will also play an important role in developing FareShare Midlands’ fundraising infrastructure, including making better use of its database to strengthen relationships and identify opportunities.

The ideal candidate will bring significant experience of securing income and building relationships with senior decision-makers, alongside a strong track record of delivering against fundraising targets. You will be confident developing strategy and turning insight into action, with the communication skills to represent the charity with donors, businesses and other external stakeholders.

You will be a collaborative and hands-on leader, comfortable working in a small, dynamic team and willing to contribute across the wider organisation when needed. With strong commercial awareness, creativity and tenacity, you will bring the energy and ambition needed to grow fundraising while staying closely connected to the charity’s purpose.

This is an opportunity to lead fundraising at an important stage in FareShare Midlands’ development, helping to generate the income and partnerships needed to maximise the social value of surplus food and create greater impact across the region.

Please download the Candidate Pack [PDF] for further information.

Closing Date: Monday, 21st September

World Physiotherapy (formerly known as the World Confederation for Physical Therapy) is the sole international organisation for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 128 national/country member organisations. Founded 1951, World Physiotherapy is a registered charitable incorporated organisation in England and Wales (number: 1207425).  We have been in official relations with the World Health Organization (WHO) since 1956 and we are committed to advancing the science, standards and practice of physiotherapy and promoting the important contribution of the physiotherapy profession globally in improving health and wellbeing through policy advocacy, education and training, leadership development, health systems and capacity strengthening, research, standard-setting, quality assurance and accreditation.

World Physiotherapy is also a member of the World Rehabilitation Alliance (WRA), a WHO global network of stakeholders whose mission is to support the implementation of the Rehabilitation 2030 Initiative through advocacy activities. It focuses on promoting rehabilitation as an essential health service that is integral to Universal Health Coverage and to the realization of Sustainable Development Goal 3 (“Ensure healthy lives and promote well-being for all at all ages”).  Further information about World Physiotherapy can be found on our website.

Consultant opportunity: developing our long-term vision and strategy

Now in its 75th anniversary year, World Physiotherapy is seeking an experienced consultant(s) to co-ordinate the development of its Physio 2040 long-term aspirational vision and a five-year strategic plan (2027-32) that operationalises it.

This is a two-part but interlinked assignment.  Working closely with World Physiotherapy’s member organisations, global leadership, key stakeholders and staff, the successful consultant(s) will deliver an inclusive, evidence-based horizon-scanning and strategy development process, ensuring that our 2040 vision statement and strategic plan are completed ahead of the World Physiotherapy Congress in Guadalajara, Mexico in May 2027.

We are looking for a consultant or team of consultants who can:

• Coordinate and deliver the agreed vision and strategy development process, managing timelines, governance, stakeholder engagement and delivery milestones to ensure that both are completed on time and within budget.
• Facilitate workshops and engagement activities, develop the new strategic framework, support the approval process and help translate our new strategy into organisational priorities and work plans with appropriate reporting, monitoring, evaluation and learning embedded.

Budget

The total budget available for this evaluation is £20k, including all expenses and exclusive of all taxes.  All agreed activities and outputs must be delivered within this budget.

Further details regarding the payment schedule can be found in the World Physiotherapy - Request for Proposals Brief (below).

How to apply

Suitably qualified and experienced consultants interested in submitting a proposal should:

1. Review and consider the World Physiotherapy – Request for Proposals Brief (below).
2. Submit/ upload their proposal, fee/ pricing schedule and any supporting documentation, such as CVs and reference letters in the required format (submission link is included in the brief)
3. The deadline for proposals is on Monday 21 September 2026, 23:59 (UTC) 

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.

About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director

• How this role fits into the wider YLI and Operations Team

• Full Job Description and Person Specification

• Details of how to apply online (application form)

• Deadline and interview dates

• YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs

Accessibility & Support 

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.

We care about your data privacy -  to find out more please visit our website to view our Privacy Policy.

Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.

We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.

JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.

Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.

This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.

You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.

We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.

For full details of the role, responsibilities and person specification, please read the accompanying Job Description.

The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.

How to apply

Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

Location: Any UK Trust office - hybrid - 40-60% of the week spent in an office

1st stage interviews: 21/09 over MS Teams

2nd stage interviews: 29/09 face-to-face (location TBC)

At The King's Trust, we believe that every young person should have the opportunity to develop the skills, confidence and recognised achievements they need to succeed. Our qualifications play a vital role in helping young people take positive steps into education, employment and training.

We're looking for an experienced and strategic Head of Assessment & Quality to lead the quality assurance, assessment and compliance functions within our Qualifications team. This is a key leadership role, responsible for ensuring the integrity, quality and regulatory compliance of our qualifications provision, while helping to shape the future development of The King's Trust as a recognised Awarding Organisation.

Reporting to the Responsible Officer, you will lead our quality assurance strategy, driving continuous improvement across assessment, awarding, governance and operational practices. You'll oversee compliance with regulatory requirements, manage key quality and risk processes, and provide expert leadership to ensure learners receive a fair, consistent and high-quality experience across our qualifications provision and associated apprenticeship assessment and quality activities.

Working closely with regulators, centres, delivery partners and colleagues across the organisation, you'll play a central role in maintaining confidence in our qualifications and ensuring they continue to meet the needs of young people and the wider education and skills sector.

We're looking for someone who brings:

• Significant experience leading assessment, quality assurance and compliance functions within an awarding organisation environment.
• Strong knowledge of qualification frameworks, assessment methodologies and awarding organisation requirements, complemented by experience leading quality assurance and assessment activities across qualifications and apprenticeships.
• A detailed understanding of regulatory requirements, including Conditions of Recognition and quality assurance principles.
• Experience of leading audits, compliance activity, governance processes and risk management frameworks.
• The ability to analyse quality and performance data to identify risks, inform decision-making and drive improvement.
• Experience building effective relationships with regulators, external partners and senior stakeholders.
• A passion for improving opportunities and outcomes for young people.

In this role, you will:

• Lead and develop our quality assurance approach, ensuring robust standards across assessment and awarding activity.
• Drive continuous improvement through effective quality monitoring, audit and compliance arrangements.
• Oversee key processes including malpractice, appeals, complaints, reasonable adjustments and regulatory reporting.
• Provide expert advice and leadership on assessment, quality and compliance matters across the organisation.
• Support the ongoing development and growth of The King's Trust Qualifications offer and its impact on young people.

Join us and help ensure every qualification awarded by The King's Trust is underpinned by quality, integrity and a commitment to creating better futures for young people.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Assessment & Quality? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Head of Assessment & Quality! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Service Development Manager

We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Position: Service Development Manager

Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office

Hours: Part-time, 30 hours per week

Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)

Contract: 24-month fixed-term contract

Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

The Role

This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.

We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.

Key accountabilities include:

• Service development and delivery
• Direct family support
• Project management
• Partnerships and referral pathways
• Funding, monitoring and sustainability
• Safeguarding and quality

The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.

For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.

After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.

About You

We are looking for someone who is practical, resourceful and motivated by making things happen.

You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.

You will have experience of:

• Direct service delivery, ideally with families, children or communities
• Holding a caseload or providing ongoing one-to-one support
• Project management
• Developing or implementing new projects or services
• Building effective relationships with external organisations and professionals
• Working independently and taking responsibility for delivery
• Safeguarding and professional boundaries.

Practical requirements

You must:

• be able to drive;
• be willing and able to travel independently across Gloucestershire;
• be able to work predominantly from the Stroud office during the initial six-week induction period;
• subsequently be comfortable working from home and community locations;
• be confident using standard IT and case-recording systems.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Permanent | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance. 

You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership. 

This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582