Cafe volunteer roles

We are seeking enthusiastic and friendly volunteers to join our café team. As a Volunteer Café Assistant, you will play a vital role in creating a warm and inviting environment for our customers. Your efforts will help support the daily operations of the café and ensure that every visitor leaves with a smile.

Volunteer Impact and Support

As a Café Assistant, your contribution will directly impact the community by fostering a welcoming space where people can connect and unwind. Whether it’s brightening someone’s day with a smile or ensuring their favourite drink is served just right, your role supports the café’s mission of creating memorable experiences.

Are you passionate about sustainability and community engagement?

Join us as a Volunteer Repair Café Lead and be a catalyst for positive change! As a Repair Café Lead, you’ll organise and oversee monthly community repair events.

Responsibilities:

– Schedule and coordinate monthly events (once a month, 10 per year)

– Manage volunteers, logistics, and data

Support and Resources:

– Comprehensive support, knowledge, and organisation resources

– Marketing assistance

– Volunteer training opportunities

– Insurance coverage and safety guidance

Qualifications: Strong organisational and leadership skills are ideal, and excellent communication and people skills will help you connect with our volunteers and the community. Previous experience in event management or volunteer coordination is a big plus, and a passion for environmental sustainability and community empowerment would be a perfect match! But don’t worry if you don’t have all of this—what’s most important is your motivation to learn and make a difference.

An accredited museum and award winning visitor attraction, Stow Maries Great War Aerodrome is a charity and the largest surviving Great War Aerodrome in Europe.

We are a centre for volunteering and, with the assistance of over 100 volunteers, we deliver an extensive programme of educational and fundraising events each year designed to appeal to a broad spectrum of visitors including historians, aviation enthusiasts, school parties and families. 

We are looking for volunteers to help in our beautiful 1917 Airmen’s Mess Café with views over the aerodrome and the wildlife that thrives there. It is the heart of our site and popular with all our supporters and volunteers.

We open to the public, most Fridays, Saturdays and Sundays. Hours are flexible but are mainly worked on Fridays, Saturdays and Sundays when we are open to the public.

Come and join our friendly team under the capable management of our experienced Kitchen Supervisor.

No previous catering experience is needed as training will be given.

Are you:

• Friendly and welcoming
• Willing to engage with our visitors 
• Happy to work as part of a small but busy team
• Punctual and reliable
• Flexible and happy to take on a variety of tasks including use of a simple till system

This role could be perfect for you!

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are looking for FAB Cafe Host Volunteers for the following cafes

• Avonmouth - Mondays, 2:30-4:30
• Southville - Tuesdays 10:00-2:30
• Withywood - Tuesdays 11:00-1:00
• St Werburghs LGBT+ - Thursdays, 10:00-12:00
• Fishponds - Fridays 2:00-4:00

The role involves

• Welcoming older people who are new to the FAB café
• Facilitating conversation and activities in the group
• Promoting your local FAB café and the FAB membership card scheme
• Keeping sign-up sheets for attendees at cafes
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• Welcoming and friendly disposition, with the ability to include people.
• Reliability.
• Ability to communicate well with a diverse range of people.
• Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
• Ability to work cooperatively in a busy community setting.
• An understanding of the needs of older people.

Our wetland centres shape unforgettable experiences for our visitors to engage with wetland wildlife and learn more about the amazing work  WWT does to conserve wetlands and species around the world.

A good cup of tea and a relaxing snack looking over our beautiful wetlands are an important part of that experience. Plus, all the profit from our cafes and shops goes back into funding WWT projects. 

We're looking for friendly, welcoming people to help in our café and make that experience a great one.

In this role, you will be:

• Serving our visitors light meals, snacks and drinks

• Helping keeping our café tables clear, clean and free for use

• Engaging with our visitors, directing them to our seasonal highlights and daily talks, helping them to make the most of their visit

• Supporting behind-the-scenes with tasks such as washing up and sorting deliveries - keeping us on track

• Helping with food displays- helping visitors to make those tricky choices!

Our café has an amazing view of the reserve and you'll be able to watch the seasons change whilst helping visitors to have an enjoyable day.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.

Overview:
We are seeking enthusiastic and dedicated volunteers to assist in the operation of our new community cafe. Volunteers will support the Community Cafe Managers in delivering excellent customer service, making & serving meals (sandwiches, salads, daily specials) maintaining the cafe, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people.

Key Responsibilities:
1. Customer Service:
   - Greet and welcome customers warmly.
   - Take customer orders and process payments.
   - Make & serve food and beverages to customers.
   - Handle customer inquiries and provide information about the cafe and its offerings.

2. Cafe Maintenance:
   - Assist in setting up and closing down the cafe each day.
   - Maintain cleanliness and hygiene standards in all areas of the cafe, including the kitchen, dining area, and restrooms.
   - Wash dishes, clean tables, and ensure the cafe is tidy and presentable at all times.

3. Stock Management:
   - Help monitor stock levels and report low supplies to the manager.
   - Assist with the receipt, storage, and organisation of deliveries.
   - Restock shelves and display areas as needed.

4. Community Engagement:
   - Support community events and group activities held in the cafe.
   - Engage with customers and community members, fostering a friendly and inclusive atmosphere.
   - Help promote community programs and initiatives.

5. Team Collaboration:
   - Work collaboratively with other volunteers and staff members.
   - Attend training sessions and team meetings as required.
   - Provide feedback and suggestions to improve cafe operations.

Qualifications:
- Passion for Community Service: Enthusiasm for helping and engaging with the community.
- Customer Service Skills: Ability to interact positively with customers and provide excellent service.
- Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
- Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
- Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
- Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).

Time Commitment:
- 4 hr shifts are available on weekdays and weekends, with flexible scheduling options.

Benefits:
- Experience: Gain valuable experience in customer service, hospitality, and community engagement.
- Training: Receive training and support from experienced managers and team members.
- Community Involvement: Make a positive impact in your community and meet new people.
- Recognition: Be part of a supportive team that values your contributions.

Application
Please fill in this application form: https://zfrmz.eu/teuq7xUKAFr5FfxDGQ9V and we will give you a call
 

Why We Want You

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week. As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What You Will Be Doing

You will meet and greet attendees, keeping an up-to-date list of names. With other volunteers, you'll think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals. You'll arrive early, helping to get the venue ready, and packing down as needed once people have left. You will also help to serve refreshments or show attendees where they can purchase theirs.

The Skills Yo Need

You'll need to be warm and friendly, a good communicator, and open to working and interacting with a range of people. Being patient and empathetic is crucial in order to deal with sensitive issues and topics. Additionally, you should be motivated and reliable to ensure the coffee sessions run smoothly.

What's In It For You

You'll meet new people, forging friendships and connections in your area. You'll be supporting your community, knowing that thanks to you, people affected by Parkinson's have vital support. We'll support you to learn more about Parkinson's, and you'll be able to develop your organizational and communication skills.

About The Role

At WWT Llanelli, we shape unforgettable experiences.  At heart we are warm, welcoming and genuine.  In our Estuary Café we do this by offering a delicious selection of home cooked food and chilled drinks, served and assisted by our friendly team of staff and volunteers.  All of which can be enjoyed overlooking the beautiful Gower Peninsula and spectacular wildlife.

We are looking for volunteers who can support our team in our Café and ensure we offer excellent customer service to our visitors.

Tasks will include

• Assisting the café team with clearing of tables
• Supporting behind-the-scenes with tasks such as washing up and loading the dishwasher
• Engaging with visitors to the café and helping with any enquiries they may have
• Assisting with recycling
• Refilling counters and displays

How will you benefit?

• This is an excellent opportunity to volunteer within an internationally important wetland site.
• Suitable uniform and a name badge is provided to all regular volunteers
• Discount is available in the café and shop on the days of volunteering
• Relevant training opportunities will be provided
• You will be part of a friendly and dedicated team with plenty of opportunities to meet new people

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need.  This will include risk assessments based on your role and any particular support you need.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

About You

 You will enjoy this role of you

• Have good general knowledge of kitchen etiquette.
• Have verbal communication skills
• Enjoy working as part of a team
• Are committed to excellent customer service
• Good general fitness as this role involves spending periods of time on your feet and may involve some light lifting
• Are reliable and committed to the role and the team
• Have an interest in and enthusiasm for the work of WWT
• Maintain good standards of personal hygiene.

The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.

Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food. 

Main Role:

Customer Service:

• Greet customers and take their orders.
• Serve food, beverages and alcohol promptly and courteously.
• Handle customer inquiries and resolve any issues.

Food Preparation:

• Assist in the preparation of food and drinks.
• Follow recipes and presentation standards.
• Hygiene and Cleanliness:
• Maintain cleanliness of the café, including tables, counters, and kitchen areas.
• Wash dishes and utensils.
• Adhere to food safety and hygiene regulations.

Cash Handling:

• Operate the cash register and handle transactions.
• Balance the till at the end of the shift.

Stock Management:

• Monitor stock levels and replenish supplies as needed.
• Assist with inventory checks.

We are looking for people who:

• Share our passion for community service
• Are friendly, approachable and like to work with the public
• Want to learn more about our work and share their enthusiasm with others

Why We Want You

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week. As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What You Will Be Doing

You will meet and greet attendees, keeping an up-to-date list of names. With other volunteers, you'll think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals. You'll arrive early, helping to get the venue ready, and packing down as needed once people have left. You will also help to serve refreshments or show attendees where they can purchase theirs.

The Skills Yo Need

You'll need to be warm and friendly, a good communicator, and open to working and interacting with a range of people. Being patient and empathetic is crucial in order to deal with sensitive issues and topics. Additionally, you should be motivated and reliable to ensure the coffee sessions run smoothly.

What's In It For You

You'll meet new people, forging friendships and connections in your area. You'll be supporting your community, knowing that thanks to you, people affected by Parkinson's have vital support. We'll support you to learn more about Parkinson's, and you'll be able to develop your organizational and communication skills.
 

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are currently looking for volunteers for our Phone Cafes on

Tuesdays 11:00-12:00 and 2:00-3:00pm

This role involves

• Welcoming older people who are new to the telephone group.
• Facilitating conversation in the group
• Keeping attendance sheets for group participants.
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
• Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
• Reliability and punctuality – calls need to run on time.
• Access to a reliable internet connection and a computer or tablet.
• Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
• Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
• An understanding of the needs of older people.
• Ability to respond to any Safeguarding concerns and keep the environment safe.
• Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.

Why we want you

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week.

As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What you will be doing

• Meet and greet attendees, keeping an up to date list of names
• With other volunteers, think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals
• Arrive early, helping to get the venue ready, and packing down as needed once people have left
• Help to serve refreshments, or show attendees where they can purchase theirs

The skills you need

• Warm and friendly; you'll be a good communicator, open to working and interacting with a range of people
• Patient and empathetic, in order to deal with sensitive issues and topics
• Motivated and reliable in order to ensure the coffee sessions run smoothly

What's in it for you

• You'll meet new people, forging friendships and connections in your area
• You'll be supporting your community, knowing that thanks to you people affected by Parkinson's have vital support
• We'll support you to learn more about Parkinson's, and you'll be able to develop your organisational and communication skills

Why We Want You

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week. As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What You Will Be Doing

You will meet and greet attendees, keeping an up-to-date list of names. With other volunteers, you'll think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals. You'll arrive early, helping to get the venue ready, and packing down as needed once people have left. You will also help to serve refreshments or show attendees where they can purchase theirs.

The Skills Yo Need

You'll need to be warm and friendly, a good communicator, and open to working and interacting with a range of people. Being patient and empathetic is crucial in order to deal with sensitive issues and topics. Additionally, you should be motivated and reliable to ensure the coffee sessions run smoothly.

What's In It For You

You'll meet new people, forging friendships and connections in your area. You'll be supporting your community, knowing that thanks to you, people affected by Parkinson's have vital support. We'll support you to learn more about Parkinson's, and you'll be able to develop your organizational and communication skills.

We are recruiting new volunteers to join our Front of House Café Team!

The Bank Arts Centre (Eyes Open CIC) is a volunteer-led, not-for-profit Community Arts Centre providing a programme of creative and social activities including exhibitions, live events and workshops. At the heart of our offerings is our family-friendly café which continues to grow. To meet demand, we are looking for new volunteers to join our friendly team to assist with the day-to-day running of food and drink service.

As a Front of House Cafe Volunteer you will contribute to daily service including - greeting visitors, taking and preparing drinks orders, serving tables, maintaining clean and safe environment. This rewarding opportunity will allow you to develop new skills, gain confidence, become an active member in the community, and make a positive impact on our customers’ experience. If you're passionate about creating a warm and welcoming atmosphere, love interacting with people, and enjoy the aroma of fresh coffee, this is the perfect opportunity for you!

Previous experience in a similar role is preferred but full training will be given. It is essential volunteers are willing to follow instructions, policies and procedures.

What You'll Do:

· Provide a warm welcome and assist customers and visitors

· Take and process customer orders efficiently

· Operating barista coffee machine

· Serve a variety of food and drink orders

· Keep the cafe area clean and tidy

· Take payments through till and card reader

· Provide customers with information about our events, exhibitions, and workshops

· Occasionally help set up for workshops and events

· Additional with additional front of house Ad-hoc tasks

Why Volunteer with Us?

As a Café volunteer, you will be helping us to build a fresh team of vibrant and creative people and create a welcoming, fun, and dynamic environment. This rewarding opportunity will allow you to - be part of a dynamic team contributing to the local arts and cultural scene; Enhance your customer service and communication skills in a welcoming environment; Connect with like-minded individuals and be a valued member of our growing community; Tailor your volunteer hours to fit your schedule.

What We're Looking For:

We are seeking enthusiastic individuals with a passion for delivering exceptional customer service and keen to learn new skills. Our ideal candidates possess friendly and approachable personalities, thriving in collaborative team environments. While the ability to work well within a team is essential, an interest in arts and culture is preferred. Join us in creating a welcoming atmosphere where your positive energy and passion can make a meaningful impact on our community and cultural initiatives.

Essential skills: Good communication, excellent listening, collaborative and works well in a team, friendly and welcoming, proactive and demonstrate good initiative, and able to provide good customer service.

How to get involved:

If you're ready to make a difference and have fun doing it, we'd love to have you on our team! To express your interest or learn more about becoming a Front of House Cafe Volunteer at The Bank Arts Centre, please contact:

Jon Betts (General Manager)