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Cambridgeshire
Lincolnshire
Norfolk
Suffolk
£33,150 per year
Permanent, Full-time
Job description

The successful candidate will need to live within one of the areas covered by the role which are Northamptonshire, Luton and Bedfordhsire, Cambridge, Peterborough, Norfolk, Suffolk and Lincolnshire.

Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

Parkinson’s UK is an ambitious charity, passionate about improving the lives of everyone affected by Parkinson’s. We are working towards bringing forward the day that no-one fears Parkinson’s, and our pace and determination is stronger than ever. Join us!

About the role 

We are looking for a dynamic Senior Parkinson’s Local Adviser to provide management and leadership to our Local Adviser Service in Northamptonshire, Luton and Bedfordshire, Cambridgeshire and Peterborough, Norfolk, Suffolk and Lincolnshire. Interested? 

You'll manage a team of local advisers supporting their development and ensuring the service provided is person centred, efficient and of the highest quality. You’ll work closely with  the helpline, ensuring the service provided  is seamless. 

You will be able to use service data to ensure service standards are met and that workload is distributed and managed consistently.

You’ll bring experience of leading and managing teams through change as we are currently transforming our service enabling us to reach and support even more people affected by the condition.

You’ll also hold a caseload of clients. You’ll provide tailored information and support that empowers people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible and to take an active role in their treatment wherever possible.

What you'll do 

  • Provide and manage a team to deliver in depth and professional person centred support to clients and ensure the most efficient and effective use of resources. 

  • Ensure delivery of information and support on complex health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.

  • Ensure service delivered in line with the service framework. 

  • Work closely with clinicians, specialist nurses and other colleagues to increase depth of support and outcomes for people with Parkinson’s.

  • Ensure all online client records are accurate, up-to-date and in line with service policies.

  • Working with senior helpline adviser, ensure appropriate and high quality service to helpline service

  • Support  the administration of the Lone Worker System, acting as a named contact including out of hours and ensure cover for each team.

What you'll bring 

  • Experience of managing and motivating a dispersed staff team, including ensuring caseloads are evenly distributed and prioritised appropriately.

  • Experience of providing support by range of means including face to face.

  • Experience of managing complex caseloads effectively, including advocating for clients, supporting people with problem solving, navigating the health and social care system and participating in decision making processes

  • Experience of partnership working particularly within multi-disciplinary health and social care settings

  • In depth, demonstrable digital competence, with experience of effective use of a range of tools including online case management systems

This is an exciting time for Parkinson’s UK and we would love you to join us!

Interviews will be held on 18 May.

Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").

The successful candidate will be required to 

  • provide their own broadband service with a minimum download speed of 2Mb 

  • have a confidential space in which to work

  • have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn 

  • live in the area covered by the post and be able to travel when needed within the area  and occasionally further afield

Additional documents
Senior PLA JD (.pdf)
Posted on: 20 April 2021
Closing date: 10 May 2021
Tags: Advice, Information,Social Care/Development
Job closes in 3 days
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