Campaign advocacy manager jobs in chigwell, greater london
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Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Suitable applicants will be contacted for an initial screening call where a detailed brief will be shared and your relevant experience discussed. You will also have the opportunity to ask questions about the role and organisation.
The client requests no contact from agencies or media sales.
We are looking for a female candidate to fulfil this role (Schedule 9, Paragraph 1 of the Equality Act 2010)
Come and join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented gaining meaningful employment.
We are looking for people who are passionate about using their own experiences to help make change for people in London experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a GROW Trainee, you will play an essential role in delivering Shelter’s purpose to defend the right to a safe home in East London. Our GROW Trainee will learn how to provide advice and advocacy to people experiencing the housing emergency and work alongside a team of advisors, solicitors, support workers and managers who work together to give communities easier access to support and advice. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in London and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Please note
This role is ring-fenced for those with lived experience of multiple disadvantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Community Organiser - Networks.
About the role
The Community Organising team help us achieve our goal of helping more people know, access and stand up for their Human Rights, and the Human Rights of others. The Community Organiser - Networks is accountable for leading the development and growth of our rights holder led activist networks, supporting them to deliver effective, powerful campaigns, organising and advocacy. This role will focus on our Rainbow Network (LGBTQ+ rights) and Amnesty Feminists Network.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in campaigning, organising and building relationships
- You can identify and develop leaders to help them deliver on their human rights goals
- You collaborate and positively contribute to an inclusive culture.
- You also have a good knowledge of current Human Rights issues and concerns of communities marginalised by their gender, sex or sexuality.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.
For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team we draw from our lived experience and that of our wide and inclusive community and partnership networks.
About Power to Prosper:
Power to Prosper is building a movement for economic justice, racial equity, and community power. We work across regions and communities to shift power and policy through organising, storytelling, and systems change.
As we expand, strong digital strategy and impactful storytelling are vital to growing our visibility, deepening engagement, and inspiring action. We are looking for a senior leader to guide this work at the highest level, embedding digital movement-building and narrative change into the heart of our strategy.
About the role:
We are looking for a visionary and strategic Digital Movement Building Strategist to lead our digital organising, narrative change, and storytelling work at Power to Prosper. Reporting to the Programme Director, this role is central to shaping how our growing movement shows up publicly, connects across communities, and drives forward our mission for economic and racial justice.
You will be responsible for developing and delivering a digital strategy that builds visibility, deepens engagement, and inspires collective action across regions. You will oversee the integration of community-led storytelling, digital engagement tools, and organising infrastructure to strengthen our distributed movement model. Working closely with a small creative team and grassroots partners, you will ensure that Power to Prosper's digital presence is bold, values-driven, and rooted in the lived experience of the communities we work with.
How to apply:
To apply please click the apply button below.
This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.
On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.
Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.
We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.
Interview Schedule:
Candidates will hear back about their application status on 30th of July, and interviews for shortlisted candidates will be conducted on 5th and 6th of August.
The client requests no contact from agencies or media sales.
Charity People are thrilled to be partnering with the a well renowned institute for the prevention of blindness in their search for a Head of Fundraising and Partnerships - a pivotal role that will lead the development and delivery of a crucial fundraising programme, with a strong focus on Trusts and Foundations and collaborative funding opportunities.
"Over 1 billion people, live with vision loss that could have been avoided or treated.
Public health challenges at this scale, require collective action by governments, private sector, civil society and the public.
We hold the collective power and influence to work with leaders, funders and governments around the world to ensure eye health gets the political, health and development priority it needs. Eye health is not an optional extra. It is vital to ensuring people reach their full potential at school, at work and beyond.
We have significantly increased our income, reach and impact over the last 5 years - and we have big plans to continue to accelerate action to end avoidable sight loss by 2030. As our new Head of Fundraising and Partnerships your experience, expertise and relationship building approach will be key to us achieving our income goals."
Nick Parker Director of Development and Operations at the charity
This is a unique opportunity to join a mission-driven organisation that brings together a powerful network of over 250 member organisations working to end avoidable sight loss worldwide. As the Head of Fundraising and Partnerships, you'll play a key role in supporting the institution's global advocacy, campaigns, and knowledge workstreams by building strategic partnerships to secure new philanthropic income streams.
The Role
- Permanent, full-time
- Salary: £65,000 - £75,000 per annum
- Location: UK (with London HQ)
- Flexible working
- Generous holiday entitlement and benefits package (30 days annual leave)
- Opportunity to travel overseas for key international events
- Interviews scheduled for 24th and 25th July
This is an exciting opportunity to shape and lead a global philanthropic campaign. You'll work closely with the institution's member organisations to identify and deliver joint funding opportunities, while cultivating high-value relationships with institutional funders and high net worth individuals. Your work will directly support the institution's strategic priorities and help drive meaningful change in global eye health.
Key Responsibilities:
- Lead the strategy and delivery of new philanthropic income streams to support our core work.
- Develop and launch a new global fundraising campaign, to reach new donors and supporters.
- Undertake the research needed to identify potential donors, networks and synergies to our work and that of our members.
- Develop strong and impactful cases of support and funding applications.
- Build effective partnerships with the institution's member organisations to unlock joint funding opportunities.
- Cultivate and steward high-value relationships with institutional funders and high net worth individuals.
Top 3 priorities for the first 6 months
- Develop and launch a new global fundraising campaign.
- Build effective partnerships with member organisations to unlock new joint funding opportunities to support our regional and global activities.
- Review and update our cases for support, prospect identification and cultivation approaches.
About You
We're looking for a visionary and experienced fundraiser who can:
- Demonstrate a strong track record of securing major gifts from Trusts, Foundations or other sources.
- Build and maintain trusted strategic relationships with internal and external stakeholders.
- Communicate with clarity and impact, both in writing and in person.
- Navigate complex organisational relationships and manage multiple priorities with professionalism.
What's on Offer
- The opportunity to lead a new global philanthropic campaign.
- A flexible, inclusive, and collaborative global working culture.
- Access to networks and resources that support your personal and professional wellbeing.
If this role inspires you to make your next career move, please get in touch with Kevin at Charity People to find out more about how to apply.
Closing date: Monday 21st July
Interview Date: 24th/25th July
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Title: Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)
Hours: 37.5 hour per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 11 July 2025
Interview Date: 21 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Description
Key Areas of Responsibility
Clinical strategy and plans for growth
- Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
- Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
- Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
- Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
- Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
- Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
- Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
- Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
- Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
- Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
- Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
- Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
- Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
- Maintain an appropriate clinical caseload.
- Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
- Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
- Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
- Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
- Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
- Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
- Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
- Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
- Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
- Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
- Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
- Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
- Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
- Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
- Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
- Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
- Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
- Notice and respond appropriately to any performance management issues.
- Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
- Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
- Take up monthly external supervision provided by TTI.
- Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
- Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
- Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
- Compliance with organisational policies and practices, and attendance at mandatory training.
- Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
- HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
- Minimum 5 years post registration experience working within mental health services.
- Managerial and leadership experience
- Clinical experience across the life span of individuals
- Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
- Training in at least two UK NICE guidelines evidence based treatment for PTSD.
- Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
- Experience of developing and delivering training online and in person.
- Knowledge of risk management, safeguarding
- An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
- Understanding of workforce exposure to trauma or traumatic material and experience in staff support
- Evidence of post qualification development
- Training and supervisory experience
- Project management experience
- Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
- A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
- Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
- Experience of crisis response work
- Knowledge of languages or cultures of those we seek to support
- Lived experience of the issues reflected in TTI’s mission and aims
- Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
- Experience of working in the charity sector or international development sector in the UK or internationally
- Experience in facilitating critical incident response sessions and reflective practice
Qualifications
- Doctorate in Clinical Psychology (DClinPsy)
- Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
- 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Seeking an enthusiastic, proactive Communications Assistant to play a vital role in our organisation's mission to advance higher education in London. With guidance and support from the Head of Communications, responsibilities will include developing and maintaining social media channels, creating engaging digital content, and supporting communications activities across multiple platforms.
The client requests no contact from agencies or media sales.
Support Network Coordinator (London coverage)
Location: Home based within Greater London
Salary: £35,040 per annum
Contract: Permanent
Hours: Full time, 35 hours per week Monday to Friday
We are seeking a Support Network Coordinator to cover the London region.
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to spinal cord injured (SCI) people and their region of the UK.
The post coordinates two vital parallel strands:
- In your region, to reach and support newly and long-term spinal cord injured people and their families developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex support needs.
- Nationally, working to facilitate the link between SCI people and SIA and the network of services; referring SCI people and their families to our clinical / health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
Duties and Responsibilities
This is the job for your if you’re good at:
- Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services.
- Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury.
- Engaging People – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing.
- Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering.
- Providing life-changing support to those that need it most – you’ll be facing up to the most difficult challenges our service users face.
- Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Please note, for this role it is essential that an applicant has a personal lived experience of a spinal cord injury (SCI) or Cauda Equina Syndrome (CES), and lives in the Greater London region.
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 July 2025, 9am
Interview dates: 6 or 7 August 2025 at SIA House, Milton Keynes OR London area
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
HR Operations Lead
Location: Covent Garden, London
Hybrid Working: Minimum 60% office-based
Salary: £40,000 - £45,000 per annum FTE
Hours: Part-time, 21 hours per week
Contract: Permanent
Charity People is delighted to be partnering with Society of London Theatre (SOLT) and UK Theatre to recruit an HR Operations Lead. This is a fantastic opportunity to join the central membership organisations for the UK theatre industry and play a key role in delivering an excellent employee experience for a passionate and collaborative workforce.
About SOLT & UK Theatre
Based in the heart of Covent Garden, SOLT & UK Theatre are membership organisations representing theatre producers, owners, managers and operators across the UK. The organisations deliver a wide range of services and initiatives across membership development, audience engagement, and advocacy, including the Olivier Awards, West End LIVE, Theatre Tokens, and key industry campaigns.
SOLT & UK Theatre are committed to equity, diversity and inclusion in everything they do internally and across the sector and actively seek to create a culture where all staff feel supported, valued and able to contribute.
About the Role
The HR Operations Lead will report to the Director of Finance and Operations and will be responsible for the delivery and continuous improvement of all HR operations and processes across the organisation. This is a standalone generalist role, ideal for someone confident in managing core HR functions while building strong relationships across a collaborative team. It offers real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment.
Key Responsibilities
- Manage day-to-day HR operations including onboarding, contractual changes and offboarding
- Ensure compliance with employment law, GDPR and internal HR policies
- Act as first point of contact for HR queries, providing timely and professional advice
- Maintain and optimise the HR system (Cezanne) and provide accurate HR data and reporting to senior leaders
- Develop and improve HR processes and contribute to a culture of continuous improvement
- Support recruitment and selection processes, including inclusive hiring practices
- Coordinate learning and development activity in line with the organisational plan
- Lead the annual appraisal and mid-year review processes
- Work closely with the EDI working group to support and implement inclusive practices
- Support payroll and cross-functional operations in collaboration with Finance and IT colleagues
- Maintain up-to-date knowledge of employment legislation and HR best practices
About You
This role would suit an experienced HR generalist with a collaborative approach, who enjoys working in a small, values-led team.
Essential experience and skills include:
- Proven experience in HR operations, ideally in a standalone or SME setting
- Strong knowledge of UK employment law, including the Equality Act
- Ability to manage systems and use HR data to generate insight
- Confident communicator with excellent interpersonal skills
- Skilled in process improvement and implementing best practice
- Experience supporting inclusive recruitment and staff development
- Detail-oriented with strong organisational and time management skills
- CIPD Level 5 (or equivalent experience) preferred
A background in the charity, arts or creative sectors would be beneficial but is not essential.
How to Apply
Tatiana Ostara at Charity People is managing this recruitment on behalf of SOLT. Please send your CV and Cover Letter when applying for the role. Applications will be reviewed on a rolling basis, early applications are encouraged.
Closing date: Tuesday 9th July, 17:00
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our Mission, and what we do as an organisation, is to champion theatre and support our members to thrive.
Are you looking for a new challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London
We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.
The post holder is required to hold a clean driving licence.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
Population Matters – Director of Fundraising and Engagement
Location: Home-based with occasional travel (and a regular presence in the office).
Salary: £70k per annum, reviewed annually.
Contract: Permanent, full-time hours.
Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.
Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.
This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year.
The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors. Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.
The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.
The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.
You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 7th July, 9.00 am.
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
BACKGROUND
For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.
The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers. The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.
The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.
As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.
Key Duties and Responsibilities
The post-holder will:
- Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
- Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
- Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
- Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
- Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
- Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
- Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
- Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
- Cascade information, changes, and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
- Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting.
- Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
- Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).
Other duties:
- Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms.
- To attend staff meetings as required.
- To undertake other duties which are generally compatible with the functions of the post.
- To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.
Person Specification
Essential skills, knowledge and experience:
- At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
- At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
- Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy
- Experience of managing a case load
- Knowledge or ability to understand and use relevant legislation
- Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
- Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
- Experience of working with interpreters in the delivery of advice
- Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
- Able to relate to a wide cross section of clients in a non-judgmental way.
- Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
- Able and willing to learn and assimilate new knowledge in a working environment.
- Able to give and receive feedback objectively and sensitively.
- Able and willing to work both on own initiative and as part of a team.
- Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
- Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.
Desirable:
- Experience of specialist advice work, including appeals and mandatory reconsiderations
- Friendly, polite, and patient
- Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
- Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
- Experience of working with volunteers
- Experience of supervising other advisers, including volunteers
- Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
- Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
- Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
- Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
- Ability to communicate with other organisations, housing, and welfare departments.
How to apply
The first stage is to complete on our online application form on our website by 9am on 7th July 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families
About the role
Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:
- realise their rights
- access the support to which they are entitled
- take the next step forward in tackling their challenges
- and navigate their way through a sometimes complex and confusing system.
We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.
The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.
In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.
The type of person we’re looking for:
You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.
We will provide the training you need to undertake the role, as well as opportunities for development and progression.
You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.
The team work remotely, but there is the option to work from our office in London.
Key responsibilities include:
Advice provision:
· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.
· Address all safeguarding concerns in line with policy.
· Make referrals and signpost to other services as necessary.
· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.
· Facilitate access to our advice service for people with diverse needs.
Service quality, consistency and data management:
· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.
· Ensure independence, impartiality and confidentiality when dealing with kinship carers.
Professional and service development:
· Maintain an up to date knowledge of relevant legislation, policy and guidance.
· Support continuous development and improvement of the service.
Essential knowledge, abilities, skills and experience include:
· EITHER:
a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.
OR:
b) Minimum of 2 years recent experience of providing support to kinship carers.
OR:
c) Experience equivalent to, or a combination of, a) or b) above.
· Experience of working with socially excluded or marginalised people and their
families.
· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.
· Knowledge and evidence of good understanding of safeguarding issues and good practice.
· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.
· Excellent written communication skills in English.
· Proven ability to research complex information and communicate this in an easily understandable way.
· Proven understanding and practice of keeping accurate and appropriate case records.
· Ability to work flexibly, collaboratively and effectively as part of a team.
· Ability to organise and prioritise a busy workload without close supervision.
· Confident in using digital tools, and an ability to learn new tools.
· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.
· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.
· Right to work in the UK.
IMPORTANT: See attached Job Pack for full job description, person specification and other details
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
Please apply by submitting an updated CV that clearly reflects your experience so we can easily align to the essential criteria in the job pack.
In addition, please provide a cover letter answering the following 4 questions (up to 250 words per answer):
1. Give an overview of how your experience, qualifications and training equip you for the role of advice worker.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the biggest issues facing the advice sector today?
Please also include your notice period / earliest availability to start.
Your responses to the questions and the CV you provide will be reviewed anonymously.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.