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About Lived Expert

Lived Expert, founded by Mark Johnson MBE, is a pioneering social enterprise that harnesses the power of lived experience to drive social change. We've led transformative projects across addiction, homelessness, neurodiversity, and the justice system. As we grow our digital presence, we're looking for a creative, organised intern to take the lead on our social media output and help us tell powerful stories to wider audiences.

Role Purpose

As our Social Media Intern, you'll own the day-to-day running of Lived Expert's social media channels — planning content, scheduling posts, and helping build a consistent, impactful online presence. You'll work with the team to develop a content calendar organised around monthly themes (e.g. addiction, housing, abuse, neurodiversity) and create storyboards that bring our work to life across platforms. This is a brilliant opportunity for someone who's passionate about social impact and wants hands-on experience building a social media operation from the ground up.

Key Responsibilities

1. Content Planning & Strategy
   • Develop and maintain a monthly content calendar built around key themes aligned with our work.
   • Create storyboards and content plans that map out messaging, visuals, and posting schedules.
   • Help shape a coherent social media strategy that grows our reach and engagement.
2. Content Creation & Publishing
   • Produce and schedule at least one post per day across all channels (LinkedIn, Instagram, X/Twitter, Facebook, etc.).
   • Write compelling copy, source or create visuals, and adapt content for each platform.
   • Support the production of short-form video, graphics, and story-based content.
3. Platform & Tools Management
   • Use scheduling and management tools (e.g. HubSpot, or similar) to streamline publishing across channels.
   • Help set up and maintain a reliable system for cross-platform posting and Facebook ad campaigns.
   • Track engagement metrics and produce simple performance summaries to guide what's working.
4. Digital Support
   • Assist with email list management, newsletter content, and web updates where needed.
   • Support lightweight automations (e.g. content approval flows, engagement tracking).
   • Create short "how-to" guides so social media processes are transferable to the wider team.
5. Team Collaboration
   • Work closely with the founder and project team to align social content with organisational priorities.
   • Contribute ideas for campaigns, awareness days, and amplifying lived experience voices online.

Person Specification

We're looking for someone who is:

• Social media savvy — you understand how different platforms work and what makes content perform well.
• Creative and organised — able to plan ahead with a content calendar while producing quality posts consistently.
• Comfortable with tools — experienced with (or eager to learn) scheduling platforms, HubSpot, Canva, Google Workspace/Microsoft 365, and basic analytics.
• A clear communicator — able to write concise, engaging copy and document processes.
• Self-motivated and detail-oriented — able to work independently in a remote team and keep things running to schedule.
• Interested in social impact — motivated by amplifying the voices of people with lived experience and helping meaningful work reach more people.

Benefits

• Hands-on experience building a social media presence for a growing, purpose-driven social enterprise.
• Remote work with a flexible schedule.
• Opportunity to shape strategy, not just execute — your ideas will matter here.
• Support and guidance from an experienced team, plus a practical portfolio of real-world social media work.

Application Instructions

Please send us:

• Your CV
• A short cover letter (max 1 page) telling us: 
  • Why you're interested in Lived Expert and this role.
  • Examples of social media work, content creation, or digital tools you've used to build an audience or improve a process (from study, work, volunteering, or personal projects).
  • What you're hoping to learn and contribute during the internship.