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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Corporate Partnerships Manager will play a pivotal role in developing and growing strategic partnerships that generate sustainable income and raise the profile of LOROS within the local business community.
Working closely with colleagues across Fundraising, Marketing & Communications, Supporter Engagement, Events, and Philanthropy, the postholder will identify and maximise opportunities for cross-team collaboration, deliver exceptional supporter stewardship, and embed a partnership-led approach across the organisation.
The role is responsible for developing a strong pipeline of prospective corporate supporters, creating compelling partnership propositions, securing new business opportunities, and managing a portfolio of key corporate relationships. Through effective relationship management and strategic account development, the postholder will inspire organisations to support LOROS' mission and help ensure that more people receive high-quality hospice care and support when they need it most.
The ideal candidate will have significant experience in corporate fundraising, business development, or partnership management, with a proven track record of securing and growing high-value relationships. They will be an excellent communicator and relationship builder, able to engage a wide range of stakeholders and influence across multiple teams. Above all, they will be passionate about connecting businesses with meaningful opportunities to make a lasting difference to patients, families, and carers supported by LOROS.
We provide free, quality, compassionate care and support to terminally ill adult patients, their family and carers across Leicestershire & Rutland.
The client requests no contact from agencies or media sales.
The Seafarers’ Charity is the leader in maritime welfare grant-making. For over 100 years we have led the way in supporting those who work at sea.
We are looking for an Individual Giving and Legacy Lead who will play a key role in building meaningful, long-term relationships with supporters, helping them feel connected to The Seafarers' Charity's mission and the difference their generosity makes to seafarers and their families.
Through thoughtful engagement, excellent stewardship and a deep understanding of supporter motivations, the role will develop meaningful supporter journeys across individual giving, legacy giving, in-memory giving and other supporter-led income streams. By creating positive experiences that foster trust, loyalty and advocacy, the postholder will strengthen long-term support for the charity and contribute to sustainable income growth.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge and experience to help fight for human rights, you could be our new Data Engineer.
About the role
The Data, Digital and Technology Transformation team are driving a large-scale change programme at AIUK, modernising the systems and data foundations that support our campaigning, fundraising and supporter engagement work.
As the Data Engineer, you will play a critical role in delivering the technical data solutions needed for AIUK's new CRM and data platform. You will build, test and maintain the data pipelines, integrations and transformation processes that allow data to move reliably between our new CRM and data platform.
More details can be found by downloading the job description from our careers portal.
This role may be for you if:
Our commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Job Title: Head of Communications: Maternity Cover
Location: London/Hybrid 2 days a week in office
Salary: £70,700.00 per annum
Weekly Hours: 35
Reference: YMC1231934
About Us
Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we enter 2027, a year of significant impact in our mission, we seek a Head of Communications for maternity cover.
The opportunity
As Head of Communications, you'll lead YMCA England & Wales' communications and reputation strategy, growing our influence, visibility and impact across England and Wales. You'll be responsible for leading the delivery of an integrated communications strategy that strengthens our reputation, supports organisational priorities, amplifies the voices and experiences of young people, and positions YMCA as a leading voice on the issues that matter most to young people and communities.
Working closely with the Senior Leadership Team, local YMCAs and external stakeholders, you'll oversee YMCA England & Wales’ media relations, collaborative public affairs and campaign communications, digital communications, content development, brand amplification, event delivery, internal communications, and crisis communications. As part of the Leadership Team, you'll work collaboratively across departments to help deliver our strategic goals.
Day to day, you'll provide expert communications counsel to senior leaders and trustees, protect and grow our brand and reputation, lead integrated campaigns that support our influencing objectives, and turn research and insight into compelling public narratives. You'll also lead our approach to crisis communications and issues management. You'll manage a high-performing communications team, alongside the budget for that team, and help strengthen communications capability across the wider YMCA Federation.
About You
You're an experienced, strategic communications leader who can operate confidently at senior and board level, translating organisational priorities into clear, compelling communications plans. You'll have a strong track record in brand awareness building, reputation management and media relations, and an instinct for storytelling that builds engagement and trust.
You're calm and decisive under pressure, with proven experience leading crisis and issues communications. You know how to lead, motivate and develop a team, manage budgets effectively, and build strong relationships across a complex, federated organisation. Above all, you're passionate about YMCA's mission and committed to championing equality, diversity, inclusion and safeguarding in everything you do.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic membership client looking for an interim Copywriter & Content Executive. The successful candidate will support the organisation’s communications, marketing content, and digital transformation projects, ensuring engaging, clear, and audience-focused content across multiple channels.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £36,000 (pro rata)
9 month fixed term contract
Starting ASAP in September
1-2 days a month in the office (Central London)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
An exciting part time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Wednesday, Saturday, Sunday
Week 2: Tuesday, Thursday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
Crisis Recovery Worker criteria:
If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!
Closing date: Tuesday 22nd September 2026
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions in the UK.
We are seeking a Senior Policy & Public Affairs Adviser to join our friendly Policy & Public Affairs team. This is a great opportunity to support the BPS’ advocacy and policy objectives, helping ensure that the views and expertise of psychologists are heard by key decision makers.
The Senior Policy & Public Affairs Adviser works across member networks, political and government stakeholders, analysing policy developments and seeking opportunities to influence national policy on behalf of our members. Our members work across a range of sectors, including health, education, justice, sports and exercise, so the post-holder will be required to collaborate with a wide range of members, teams and external partners to deliver impactful outcomes and shared goals.
Why join us?
What you'll be doing
Who will thrive in this role?
We are looking for someone with significant experience of working in a policy, public affairs or political capacity with a strong understanding of Westminster and political decision-making.
Oral and written communication must be your strength, with the ability to influence, engage and build relationships with different audiences and stakeholders. The post-holder will be required to collaborate across teams and with external partners to deliver impactful policy outcomes.
We offer a friendly, values led working culture with an excellent benefits package that includes:
How to apply
To apply, please submit your CV and a covering letter detailing how you meet the criteria in the job profile by 6th September at 23:30. Please note that applications without a covering letter will not be progressed. Interviews will be on-line 23rd-25th September.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa. Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Please ensure you supply a covering letter clearly explaining why you are suitable for the role - this will be used as part of the shortlisting process. Whilst you won't be excluded for using AI in your cover letter, a letter which shows your personality and experience is preferred
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Integrated Support Service Worker who will be working for New Era Domestic abuse service, between our behaviour change and victim service. The post is 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is based in Stafford but will operate across Staffordshire and Stoke-on-Trent. Travel is expected; as is providing victim support in person, usually at VS offices or at community venues.
As an ISS you will be:
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
An exciting part time opportunity for a Crisis Recovery Worker has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 42 hours per fortnight, working on a rolling 2 week rota
Week 1: Thursday, Friday
Week 2: Monday, Thursday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
Crisis Recovery Worker criteria:
If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!
Closing date: Tuesday 22nd September 2026
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Head of Philanthropy
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month.
Permanent and full-time role
Salary: Band 6 range of £60,250 - £70,750 pa
Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.
As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK. Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer. We are now seeking a new Head of Philanthropy to lead the strategic direction and performance of the philanthropy team, ensuring that we deliver ambitious, long-term and sustainable income growth in line with our priorities. You will also cultivate your own major donor portfolio, and work with other senior leaders across the Philanthropy, Appeals and Partnerships team, to ensure a coordinated approach in driving a culture of excellence, accountability, and donor focus across all fundraising activity.
About you
You are an experienced, collaborative fundraiser and people leader, who thrives in ambitious organisations and the major gifts arena. You’ll bring a strong track record of securing six-figure gifts and above, alongside the experience of designing and activating robust strategies and overseeing operational excellence that turns ambition into impact. A skilled and compelling communicator, you build trusted relationships easily and confidently with donors, colleagues and partners alike. You’re comfortable navigating the new and uncertain, bringing flexibility, curiosity and adaptability to a changing environment.
These qualities will be key to building credibility and strong relationships across the organisation and beyond. Experience in health or medical fundraising would be valuable, but it’s not essential. What is essential is your ability to interpret complex, specialist information into compelling funding propositions. Underlying this all is your passion for driving positive change and belief in the power of philanthropy to make it happen.
What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:
This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack or to apply, please visit their website by following the Application button, or contact Sonja Dunphy, the Managing Director or Nicola Reames, Senior Consultant for more details.
Closing date for applications is 9am FRIDAY, 18 SEPTMEBER 2026
Interviews are currently scheduled to take place on 2nd October 2026.
An exciting part time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 63 hours per fortnight, working on a rolling 2 week rota
Week 1: Tuesday, Wednesday, Thursday, Friday
Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
Crisis Recovery Worker criteria:
If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!
Closing date: Tuesday 22nd September 2026
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.
This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.
Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.
You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.
The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.
This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
Identifying and securing new customers.
Retaining and growing income from our current customers.
Building relationships that drive programme registrations.
Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
Support new centre onboarding, from initial conversations through to registration and early delivery support.
Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
Ensure every interaction reflects the Leadership Skills Foundation’s values.
Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
Feedback insight from centres to inform programme development and sector-specific improvements.
Contribute to team planning meetings, training sessions, and department-wide initiatives.
Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
An understanding of education systems in the UK.
An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
Strong interpersonal and communication skills.
Experience of working on own initiative and being a self-starter.
Confidence in presenting externally to customers and partners.
Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
Ability to present information concisely using Microsoft Office programmes.
An ability to network, influence and build relationships with key stakeholders andcustomers.
An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
An understanding and passion for leadership skills development and the value it provides for young people and centres.
Excellent customer service skills.
An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.