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Check my CVCampaigns Manager (political/advocacy/public affairs)
Division: Advocacy
Department: External affairs and Campaigns
Location: London but initially remote working
Job type: Permanent
Are you an experienced Campaigns Manager who is passionate about achieving positive change? Are you a self-starter who excels and delivers within a fast paced varied environment? Then we want to hear from you!
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We're the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we're not for profit and all for making consumers more powerful.
About the role?
As part of an energetic and committed team, you'll develop and deliver advocacy campaign strategies on a number of consumer issues to improve the lives of people across the UK. You will deploy the expertise and resources across Which? to influence lawmakers, policy and business practices in order to make change and champion consumers in a world that is rapidly changing as we leave the EU, adapt our lives to deal with a global pandemic, and as more of our work, shopping and socialising goes online.
You will also:
- Oversee the planning and evaluation of campaigns and help define the overarching campaigns plan for each year
- Build and maintain an influential network of contacts and manage external stakeholders e.g. Government and regulators
- Collaborate with colleagues across Which? Including our Research and Investigations, Publishing, Policy, Press and Communication teams
- Ensure consistency of campaign messaging and activity for Which? across internal and external audiences
- Line manage campaigners within the team
This is an opportunity like no other! Your work can help make a difference to the lives of millions of people by bringing about significant change for consumers.
About the rewards?
You get a competitive salary, 28 days' holiday, contributory pension, life assurance, private medical cover, health insurance, full Which? membership for free, 50% off making a will with Which? Wills, modern open plan offices with bicycle parking, showers, fresh coffee and healthy food options in the staff restaurant and wellbeing initiatives like yoga, massage and counselling at reasonable rates.
About the Which? way of life?
We want you to do great work and enjoy it in a workplace that respects and empowers you. In 2019 we were a runner up in the medium-sized organisation category for Britain's Healthiest Workplace, and we signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We're also a Stonewall accredited employer.
Click here to find out what we feel reflects what we do and how we work and to view our Which? LinkedIn page.
To apply please attach your up to date CV and covering letter outlining why you feel this role would be great for you and what you can offer. Applications close Wednesday 24th February 2021.
At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background etc. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates.
Do you have legacy fundraising or donor acquisition experience in which you have managed a busy operational plan?
Do you want to be part of a new and ambitious fundraising team that aims to exploit the legacy growth potential in the animal welfare charity sector?
Wood Green, The Animals Charity, is looking for a new member to join its Legacy and In-memory team on a six month contract within its Individual Giving department. This role will help to manage and test legacy marketing campaigns with the aim to grow the size of the charity's legacy enquirer and considerer base using various channels such as social media, press, direct mail and direct-response television. This role will also work on recruiting enquiries about the charity's Pet Promise scheme and recruit new in-memory and tribute fund supporters.
The ideal candidate will have strong project management skills, able to deliver campaigns on time and within budget. He or she will need to make decisions based on sound evidence, and always demonstrates an attitude to learn-and-adapt campaigns. He or she will also have strong communication skills able to champion legacy giving and work closely with internal and external stakeholders.
Wood Green will offer you the opportunity to progress your career in an experienced, ambitious and growing fundraising team, with access to support and training to help you excel in your role.
Key responsibilities:
* Work closely with the Senior Development Manager, Legacies to develop the legacy marketing acquisition strategy and tactical plan to grow the pipeline of legacy pledger base.
* Plan and project manage the annual operational plans, managing direct marketing campaigns from end to end using a mix of offline and online channels, which includes DRTV, press, inserts, direct mail, door drop and social media/PPC to grow the existing legacy pipeline.
* Manage the services of multiple suppliers for the planning, creative, media, print and distribution, producing comprehensive written briefs with verbal discussions to ensure the output meets requirements.
* Build relationships and work closely with internal colleagues across the organisation to leverage 'piggy-backing opportunities' as well as helping to champion legacy giving across the charity
* Work with the Database Team to deliver end of campaign results analysis, ensuring reporting data is correct and highlight key observations and recommendations for future activity or further insight requirements.
* Manage a six-figure expenditure budget, allocating budget to channels and products
Person specification:
* Experience of planning and managing donor acquisition campaigns to recruit individual supporters ideally using DRTV, direct mail, door drops, digital, inserts and press.
* Experience of effective management of multiple key suppliers, ensuring service is to agreed standards
* Experience of effective expenditure budget management
* Experience of prioritising and managing multiple campaigns
* Experience of analysing results and using insight to inform strategy and tactical plans
* Experience of building effective relationships with internal stakeholders
Opportunities for this role to be extended further.
Remote/London & Godmanchester based
What better way to spend any spare time you have, and are kind enough to give us, than joining our shop team to help raise money through sales ... Read more
The Academy of Social Sciences seeks a pro-active, experienced and thoughtful Senior Campaign Manager to take responsibility for developing and delivering its activities to promote and showcase the social sciences. In so doing you will develop further the momentum and public profile of the Campaign, and advance understanding of the contributions social sciences make to enhancing decision-making, society and lives. The Campaign’s work is targeted primarily to policy makers and other decision-makers across all levels of government, business, research funders and media. This is a role at the heart of the Academy and is the lead staff role for the Campaign.
The task of the Campaign is to help shape and deliver a compelling and evolving public-facing showcase and narrative of the social sciences, so that what they are and what they contribute to society is better understood, valued and used. Our approach is to use substantive research evidence, impact and expertise, including that from within our high-profile Fellowship, to ‘show’ and ‘engage’ rather than to ‘tell’. This is primarily a knowledge exchange and engagement role; it is not a parliamentary lobbying role.
It’s an exciting time to join the Academy as we implement our new strategy and build on significant growth and development in 2020, including notable development in our Campaign activities, outreach and profile under the new chair, Professor Bobby Duffy. It is also an exciting time for the social sciences with their rich roles in informing understanding and policy around the ‘grand challenges’, including the UKs social and economic recovery post Covid; climate change and sustainability; and the so-called ‘levelling-up’ agenda, to name but a few.
We seek an articulate team player who understands what it is like to work in a small, busy charity, who relishes a combination of hand’s on ‘doing’, forward planning and managing, who is adept at working with senior figures and who has the drive, ambition and skills to take the Campaign to the next level. You will bring a passion for applied social sciences, and a broad knowledge of them; strong relationship management skills; excellent organisation, IT and communication skills; creativity and a willingness ‘to do’; and the diplomacy and confidence to work with senior figures in the field.
In return we offer a job with a real purpose, significant responsibility, a warm and friendly context in which to work, a sense of shared endeavour, some flexibility as to how the work is organised, and the opportunity to play an essential role for the social sciences. A sense of humour is welcomed!
The Academy and Campaign
The Campaign was formed in 2011 as the public advocacy arm of the Academy. It is funded by a network of supporters across UK social science: universities, learned societies, publishers and individuals. It draws upon expertise in the Academy Fellowship and beyond and benefits greatly from its high-profile board which provides advice, ideas and helps support delivery. The Campaign is chaired by Prof Bobby Duffy, Director of the Policy Institute and King’s College London.
The Academy of Social Sciences is the national academy of academics, learned societies and practitioners in the social sciences. Our charitable purpose is to promote social science in the UK for the public benefit. Our membership is composed of around 1400 individual Fellows, both academics and practitioners, elected for their contributions to social science, and 46 member Learned Societies which serve individual disciplinary areas in the social sciences. As a charity the Academy exists for public benefit and, as such, it serves the UK social science community as a whole.
The Role
Working closely with the Campaign Chair and Board, the Academy’s Chief Executive (to whom this role reports) and the Head of Policy, you will be involved at the heart of planning the outward-facing campaign activities and will have primary responsibility for delivering them successfully. On a day-to-day basis you will also work closely with the Academy’s Communications Manager.
This is a key role in delivery of the Campaign’s activities and in meeting its strategic plans. You will build the Campaign’s online profile and presence, organise successful events, lead projects and manage relationships with supporters. You will attract and retain supporters and work with those supporters to deliver benefits and create strong partnerships. Above all, your work will help ensure the social sciences are better understood, valued and used and that the Campaign is funded sustainably.
The four areas of responsibility are:
Campaign Board and annual planning
- Work with the Campaign Board and relevant Academy colleagues to create stimulating annual work/activity plans for the Campaign, aligned with the strategy and available resources, and with clear outcomes, timetable and measures of success.
- Undertake research and intelligence gathering relevant to the Campaign and its activities.
- Engage Board members in supporting the delivery of the Campaign activities as their time and expertise permits.
- Monitor and report on progress with the work plan regularly to Campaign Board meetings
Campaign activities and online presence
- Create and curate an interesting and high-profile programme, relevant to the Campaign’s themes, and drawing on expertise in the Fellowship and beyond, including potential delivery partners.
- Deliver the events programme (e.g., panel discussions, roundtables, lectures) attracting good audience levels and ensuring we reach those communities we seek to engage/influence.
- Manage the Campaign’s online presence and engagement, including web resources (e.g., comment/think pieces, video interviews) ensuring quality and profile as befits the status of the Campaign and Academy; and making best use of a new website for 2021, working with the Communications Manager.
- Oversee the production, launch and dissemination of Campaign and co-badged Academy/Campaign publications and reports, including policy reports, working with the Communications Manager.
- Publicise the Campaign and its activities, managing an effective social media presence, working with the Communications Manager
- Scope new projects / Campaign activities.
Sponsor and stakeholder engagement
- Ensure regular communication and dialogue with all Campaign sponsors, keeping them informed and engaged; draft and disseminate an annual report of Campaign activities and outcomes.
- Plan and deliver tailored engagement for Gold level sponsors; plan and deliver relevant, high profile and high-quality Strategic Leadership Forum activities for Gold and Silver level sponsors.
- Build and maintain strong relationships with sponsors’ key contacts; gather and evaluate feedback; retain their support.
- Research and recruit new sponsors, including among HEIs and wider sectors of relevance to social sciences, to grow the Campaign’s income sustainably, working with the CEO and Board.
- Extend the Campaign’s reach to wider stakeholders, for example in policy, business and academia, engaging them in relevant Campaign activities, disseminating reports etc., to target audience groups beyond the Academy Fellowship and Campaign sponsors.
Campaign administration
- Act as Secretary to the Campaign Board and any associated working groups, arranging and minuting meetings, drafting papers.
- Manage the timely invoicing of Campaign sponsors; chasing up payment as required.
- Ensure up to date contact records of sponsors and wider stakeholders are held in the Academy’s CRM, supported by the Academy Administrative Assistant; grow the contact list.
Any other duties as required by the Chief Executive or Campaign Chair within the broad scope of this role.
Terms
The Academy is operating as a virtual organisation for the foreseeable future, with all staff working from home. It is currently envisaged that staff will be able to continue to work flexibly from home in the future if they wish, but they should live within sufficiently close and affordable reach of London to travel in for some face-to-face meetings each month. We will reconsider whether to invest in a small central London office once again when the pandemic is suitably under control. This would provide hot desk facilities for those team members who prefer not to work from home and would facilitate in-person meetings.
The position is permanent, full time, and salaried at £44,000 - £46,000 p.a. Working days are eight hours including an hour for lunch, with some flexibility for when the hours are worked during the day. Employees also benefit from a generous holiday allowance and an employer contribution to the pension scheme. There is a six-month probationary period on all appointed posts.
Skills Requirements
Candidates will be expected to meet many of the following key competencies in addition to having the depth of work experience required for this role:
- An articulate graduate with a good degree and a lively mind; a degree in a social science discipline is highly desirable.
- A passion for, and broad understanding of, the social sciences and their contributions to society.
- Substantial experience in knowledge exchange activities and/or event planning and delivery.
- Proven relationship building and ability to engage a complex and diverse range of stakeholders.
- Good judgement and sound diplomatic skills; well versed in working with senior individuals.
- Proven experience of managing projects to deliver agreed outcomes on time.
- Expertise in harnessing social media / promotion skills.
- A very high standard of written and spoken English; excellent communication skills including writing concise web content.
- An understanding of what it means to work in a small charity.
- IT friendly and competent; high level of competence in Microsoft Office suite.
- An ability to grasp the big picture and at the same time to pay attention to detail.
- Ability to work independently and as part of a team.
Personal attributes sought:
- Drive, creativity, and persistence.
- Well-motivated self-starter, with a pro-active and thoughtful style.
- Well organised with good time management skills and ability to multi-task.
- A person who relishes making a difference.
- Friendly, positive and open manner, and a good team player.
- A willingness to work hard – this is not a sleepy role.
- Someone who seeks enjoyment in their work and brings a sense of humour to it.
Application
Please forward a CV (including your current salary) and a tailored letter of application detailing your interest in the role and your suitability for it by 9 am Monday, 8 March 2021.
If you have any questions about the role or application process please contact Dr Rita Gardner, Chief Executive.
Interviews for shortlisted candidates will be held in the week of 22 March 2021.
The Academy of Social Sciences is the National Academy of Academics, Learned Societies and Practitioners in the Social Sciences. Its mission is... Read more
The client requests no contact from agencies or media sales.
Campaign Manager
We are looking for an experienced and creative Campaign Manager with an innovative, strategic approach to join our high-impact HQ team that works on global campaigns. We need you to lead, manage and coordinate aspects of certain campaigns to achieve our goals of ending factory farming.
The work will involve building the case for an end to factory farming, raising the media profile of the issue, developing and mobilising support amongst relevant stakeholders; from consumers to food companies to politicians, and lobbying politicians, officials and others as required.
Campaign Manager Responsibilities:
- Construct an imaginative and effective campaign, inspiring colleagues, members of the public and other organisations.
- Produce campaign plans and updates to share with the department
- Input on campaign strategy, analysis and debriefs
- Running digital campaigns using a range of tools
- Develop effective working relationships with all members of the Campaigns Team, Fundraising Team, Food Business Team and our European offices in order to be able to plan, implement and manage this successful campaign. Liaise effectively with our Supporter Engagement Team to ensure that we provide an excellent service to our supporters.
- Build and maintain good working relationships with other stakeholders.
- Liaise with Trustees / Directors and third parties as required.
Campaign Manager Requirements:
Our ideal candidate will be educated to degree level and have sound knowledge gained in a similar position with a proven track record of leading and implementing a successful campaign along with a good knowledge of political institutions. You should have several years of professional experience as a campaigner, ideally working in animal/environmental/food system organisations.
It is also desirable that you have a knowledge of farm animal welfare and/or food system and environmental issues around intensive farming. Strong organisational skills and good attention to detail are also key requirements for this position.
Overall, you’ll be a brilliant communicator, great project manager, a strategic thinker, a problem solver, a deep thinker, and a team player dedicated and determined to achieving impact.
About CiWFI - Compassion in World Farming International:
Compassion in World Farming International is the leading global organisation campaigning to bring an end to factory farming for animals, people and planet. We lead a growing worldwide movement of people concerned about how industrial agriculture mistreats animals, wastes precious resources, damages our world and utterly fails to meet the needs of the planet’s inhabitants.
With headquarters in the UK and offices throughout Europe, in the USA and China, we are an influential organisation whose supporters and partners throughout the world help us deliver on our initiatives.
Location: Godalming, Surrey GU7 1EZ or remote in Europe
Job type: Full Time, Fixed Term Contract
Salary: Up to £35,000 (Depending on experience and location)
Closing Date: 7th March 2021
Please complete the online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description.
Please note that we reserve the right to commence interviews on a rolling programme.
This position is part of an international organisation which is headquartered in Godalming, UK. Ideally, the successful candidate will be based in our Godalming headquarters once the office reopens, but we will also consider remote home working arrangements from the UK, Netherlands, France, Italy, Spain, Germany, Brussels and Poland. Applicants must have the right to work in the location. Please note that the remuneration quoted is for a UK based employee. This may be adjusted for other European countries as appropriate and in line with our country office benchmarking.
No Agencies please.
You may have experience of the following: Campaign Manager, Marketing Manager, Global Campaign Manager, Direct Marketing Manager, Digital Marketing Manager, Campaigner, Animal Rights, Animal Welfare, Charity, Third Sector, NFP, Not for Profit, etc.
Ref: 96664
The charity run a series of nation-wide campaigns, including Awards, Olympics, Sports, and Heritage activities. You will be an account manager for sports focused roles in addition to other campaigns in the organisation.
As PR Campaign Manager you will lead multi-channel campaigns, draft and sell in news and feature stories to national, consumer, regional and trade press and broadcast media. You will develop and nurture positive relationships with journalists across all media, including national and local newspapers, consumer publications, radio, TV and online. You will secure media partnerships to advance the brand's influence.
You will work with a fantastic team, who nurture and support your creative ideas- and let you run with them. You will be trusted to work autonomously and work with a variety of agencies and other forward-thinking charities.
The ideal candidate:
* Over three years' experience and success in leading, planning, co-ordinating and delivering PR campaigns for a range of audiences in a multi-channel environment.
* Established relationships with journalists and media outlets.
* Evidence of gaining high quality media coverage through national and local media outlets.
* Ability to juggle operational delivery with strategic thinking.
* Agency knowledge, and experience would be beneficial.
* Charity sector knowledge would be beneficial but not essential.
Salary £32,000- £36,000 plus flexible working, and generous holiday and pension.
Central London office based, with 2 days working from home. (Currently working from home in line with gov guidelines).
Hours: Full time (37 hours/wk)
Please e-mail me your CV ASAP, to start the conversation, to [email protected]
Or call me 02078207305.
The firm closing date for CV and cover letter's is Friday 5 th Feb 8.00am. Interviews will take place w/c 8 th February.
Job Description
Job Title: Communications and Campaigns Manager – Inspiring Governance
Reports to: Director of Governance Programmes
Location: Flexible with occasional travel to London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB
Purpose: The UK based Education and Employers charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential. One of the ways it achieves this aim is via the Inspiring Governance recruitment service. Funded by the Department for Education, this is a free governor recruitment service which gets highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing, helping to raise educational achievement.
This is a fantastic opportunity to make a difference by taking on a leading role in driving our communications and campaigns activities, both with volunteers and employers looking to support governance, and with recruiters looking to appoint governors in their school and local academy boards.
The postholder will primarily be responsible for developing and personally delivering a suite of communications and campaigns activity. They will work as part of a close and supportive team with other colleagues in Inspiring Governance and the wider charity.
Remuneration: circa £28-30k - depending upon experience
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Fixed term contract – initially until March 31st, 2022
Job Description
The successful candidate will be responsible for all aspects of communications and campaigns that contribute to driving volunteer sign ups, supporting our employer engagement, and successfully engaging recruiters with our governance recruitment services:
- Inspiring Governance: This is a free (at point of use) England wide online recruitment service that connects schools with skilled volunteers interested in being governors and trustees. The service is currently funded by the Department for Education (DfE) The programme has specific, and demanding Key Performance Indicators (KPIs) to meet around numbers of volunteers sourced and placed, the diversity of volunteers and the number of vacancies registered by schools.
- Inspiring FE Governance: This is a free (at point of use) England wide online recruitment service dedicated to finding individuals with the right skills to serve on Further Education (FE Boards) in England, including chairs of finance committees. Board members are committed volunteers and the role is like a company non-executive director. The Inspiring FE Governance service is funded by the Education and Training Foundation and run solely by Education and Employers. The programme has specific Key Performance Indicators (KPIs) to meet, around numbers of volunteers sourced and placed for example.
We are looking for a strategic thinking, motivated individual who can evolve existing campaigns, develop new ones, and deliver a range of communications activity across multiple channels to promote the Inspiring Governance Service. The post-holder will understand governance and is passionate about supporting young people to realise their potential. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Key Accountabilities:
Review, evolve and deliver our current communications strategy
- To review, critique and develop the current Inspiring Governance communications strategy
- Put in place plans to resource and deliver this strategy at minimum cost for maximum gain
- Undertake metrics tracking to secure management information on all our communications channels, helping to inform and revise our ongoing strategy
Managing our website and social media channels
- Manage the Inspiring Governance website, overseeing and generating all content and liaising with our website hosts to ensure the website is engaging, informative and accessible
- Generating and posting content (including video) for the Inspiring Governance social media channels (Twitter, LinkedIn, etc.) that is designed to maximise benefit and reach for the service itself
- Works with the website provider and other external agencies as appropriate (film companies/ designers) to develop briefs for and delivery of key communications and marketing assets
- Through well planned social media campaigns and activity, grow our followership in terms of reach and by securing influential followers that can magnify our communications reach
- Develop the ongoing content schedule for the Inspiring Governance news stories pages. Commission, author and edit articles for these pages, promoting them appropriately to secure the widest readership
- Developing a wider library of photos/ images that are engaging, support our written comms and are tailored appropriately at our governance audiences
Curate, maintain, update, and develop our resources for volunteers and recruiters
- Review our current resources and revise any branding in line with a change in our delivery partnership, which will involve re-branding some material and maintaining branding/ attributed IPR of others
- Update our resources in line with DfE issued advice and guidance on school and academy governance
- Refine and further develop Inspiring Governance’s existing offer to volunteers thus helping ensure volunteers are ready to take up their role on a governing board
- Signpost ongoing support in the market that volunteers can access during their first years in governance
Developing our existing and new campaigns
- Work with partners to develop the Everyone on Board campaign (to diversify schools governing boards) that to date has been jointly developed with the National Governance Association
- Work with partners to develop the Educators on Board campaign (to encourage more educators on to governing boards) that to date has been jointly developed with the National Governance Association
- Develop and expand the School Governor Champions campaign that encourages employers and organisations to become a corporate supporter of school governance
- Support the Head of Employer and Volunteer Engagement to develop employer and sector led campaigns like Take a Closer Look (engineers) and Health Ambassadors (NHS staff)
- Conceptualise and deliver new campaigns that help us achieve our objectives and contract KPIs
Review and update all our existing communications with volunteers and recruiters
- Review the range of automated e-mail and personal communication that goes to users of the service (both volunteers and recruiters). Ensure that these comms best support the user/ customer journey and reflect the friendly, helpful and straightforward approach the service currently takes to its users
- Draft content for and distribute regular communications that go to IG volunteers and recruiters such as the volunteer and recruiter newsletters and annual surveys
- Work with Inspiring the Future colleagues in the charity to put in place a communications approach that encourages ITF volunteers to deepen their volunteering commitment and register for Inspiring Governance
Partnership communications and wider PR/ press coverage
- Secure wider PR/Press coverage for the Inspiring Governance service and its campaigns in trade, regional and possibly national channels
- Work with educational stakeholders to support the wider promotion of the IG service and our messages. This will include the National Governance Association as a previous delivery partner but also professional associations and membership bodies
- Further develop our employer social media toolkit and ensure that employers and professional associations we work with have the copy and tools to promote the Inspiring Governance service within their internal and external communications networks
- Ensure Inspiring Governance maximises its exposure through linking to national campaigns such as volunteer’s week and National Careers Development Month.
Wider charity contribution
- When required provide support to the wider charity’s communications activities and priorities. For example, this could be supporting the release of our research reports like the recent Value of Volunteering report.
Other
- Represent the charity’s governance programmes and the Director at external events and conferences as appropriate
- Proactively contribute ideas and thoughts into the governance programmes team and into the wider Charity; both on Inspiring Governance Comms and the charity’s wider work;
- Other ad hoc duties as required.
Person specification:
Skills/ Knowledge/ Expertise
Essential
- Degree or equivalent experience e.g. CMI/CAM Cert/Dip
- Management level experience of developing and delivering communication strategies and executing them via effective programme and project management;
- Demonstrable supplier, client, and stakeholder engagement experience (including working with designers, printers, schools and wider educational stakeholders and their representatives);
- Management level experience of managing and delivering across a communications function (experience of engaging employers/ volunteers and schools/academies would be ideal) including scoping and delivering a programme of activity to achieve demanding Key Performance Metrics;
- Excellent IT skills and demonstrable experience of effectively using a content management system – we use Word Press;
- Excellent drafting and copy writing skills and the ability to structure and produce compelling and grammatically correct written content for a range of audiences;
- Demonstrable experience of conceptualising, planning and executing national comms campaigns to achieve demonstrable target group behaviours, such as encouraging volunteer and recruiter sign up to a service;
- Demonstrable experience of engaging and working effectively and collaboratively with colleagues and external partners across multiple geographical locations;
- Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent both the governance programmes and the Charity as a whole with schools, academy trusts and educational/ employer stakeholders;
Desirable
- A passion for supporting young people in realising their potential through placing skilled volunteers as governors in schools;
- A successful track record in delivering tangible outcomes through engagement with schools, volunteers, employers and educational stakeholders;
- Experience of producing video and photography content to a standard that can be used on public facing websites;
- Specialist knowledge of the education and employment sectors and the policy environment underpinning these in order to tailor effective messaging;
- Experience and/or knowledge of governance within an education context; willingness to become a governor desirable
- Experience of working to deliver significant national Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort and confidence in working with a variety of senior external stakeholders
- Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
- Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software – we currently operate our services on a Salesforce platform;
- A solutions orientated “doer”- ability to pro-actively anticipate requirements and act to provide workable solutions to these;
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre;
- Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of communications.
- Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
- Able to undertake some occasional work in the evenings and at weekends;
- Able to travel in the UK (England primarily).
Application process
The Education and Employers Charity values having its current diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.
The closing date for applications is midday on the 15th March 2021. Successfully shortlisted candidates will be notified no later than close of play on Friday 19th March. Online interviews will take place via Zoom or MS Teams on either the 24th or 25th March.
Applications will only be accepted from those with the right to work in the UK with a valid passport/visa
Please note we will only consider applications with both a CV and covering letter.
Applications from recruitment agencies will not be considered under any circumstances.
About the wider Education and Employers Charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Over 55,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America Merrill Lynch.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.
In partnership with the National Governance Association the charity currently runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. From April 1st, 2021, this will be delivered solely by Education and Employers and will focus only on governor recruitment.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Our mission is to provide young people with the inspiration and motivation they need to achieve their potential, and so secure the UK&r... Read more
The client requests no contact from agencies or media sales.
Marketing and Campaigns Manager
Do you have a proven successful track record in marketing communications?
Are you experienced in delivering engaging and innovative campaigns to build brand awareness?
Are you passionate about parents having a voice in their child’s education?
If your answer is ‘Yes’ to all these questions then this could be the role for you.
The role:
Our new Marketing & Campaigns Manager will be instrumental role in increasing our brand awareness for the organisation. Playing a key role in driving forward targeted campaigns for parents and other stakeholders including public and government agencies as these audiences play a significant role in the success of our endeavours across our policy, research and programmes.
Who you are:
You will have outstanding experience in marketing communications tools and techniques to increase the visibility, profile and reputation of an organisation, as well as developing and managing successful campaigns with diverse communication methods including social media. This brings a complexity that requires a sharp mind and great attention to detail.
You’ll be a strong writer, with creative, persuasive and concise style that adapts given the format and a creative thinker that turns ideas into actions and delivers results. Being willing to learn, adapt to a dynamic environment in which priorities can quickly change and thrive in a team environment is essential.
This role represents a superb opportunity for a proactive and talented person to be part of a dynamic and forward-thinking organisation committed to making a difference.
Why work at Parentkind?
This is an exciting time to join Parentkind. During the Covid-19 pandemic, the interest in the views of parents has risen and we have seen a marked increase in our profile.
We live our parent-friendly values through the way that we support our employees. We offer flexibility around working arrangements to all our team including flexitime, working from home etc.
During the Covid-19 pandemic, we are working fully remotely from home. When circumstances allow, we expect to transition to a hybrid way of working enabling our team to work from home as well as from our Tonbridge Head Office, depending on their own circumstances and what best fits their approach to work.
Job Type: Full-time (35 hours a week), permanent.
Salary: Up to £35,000 per year, depending on experience.
Please submit your CV and a covering letter via Parentkind’s online recruitment system.
The job pack can also be downloaded from here too.
The deadline for receipt of applications is 9am on Monday 15th March 2021.
Unfortunately we are unable to consider any applications received after the deadline.
First interviews will be held on Friday 19th March 2021.
Second interviews will be held on Friday 26th March 2021.
The client requests no contact from agencies or media sales.
The organisation:
A health campaign
The role:
To deliver a specific themed campaign, co-ordinating cross-organisational involvement, stakeholders and campaign activists.
To work with public affairs team to co-ordinate appropriate campaign actions and their timings.
To support teams on all countries in the UK to be involved and deliver regional objectives.
The candidate:
Significant success in engaging members and supporters in a campaign to maximise action and response.
A superb relationship builder – internally and externally. Able to bring all parts of the organisation together for the campaign and work with external stakeholders to give the best chance of success.
Demonstrable experience of various campaign channels and methods – online and offline to and able to have a robust strategy to reach the campaign goals.
Deadline – As soon as possible.
Since 2007, The Right Ethos has been dedicated to external affairs recruitment in the non-profit sector. Our personal service ensures that... Read more
Brand and Fundraising Campaign Manager - Driving fan engagement, fundraising and brand campaigns for ParalympicsGB.
Fixed term to 31st Dec 2021
HOURS OF WORK:Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.
LOCATION:Working from home or at BPA central London offices. Occasiona ltravel may also be required in the UK
JOB PURPOSE:This is a key role in broadening our fan base and identifying public fundraising opportunities for ParalympicsGB and the British Paralympic Association (BPA). The Brand and Fundraising Manager will work with the Commercial and Communications directorates to maximise opportunities to position ParalympicsGB as a charity and increase fundraising via campaigns focussed on commercial partner activations and through direct public donations. You will also be responsible for helping to devise and approve branding collateral across a range of channels in the build-up to and during the Tokyo 2020 Paralympic Games and beyond. You will be responsible for inputting into the commercial approval process for partner activations, and ensuring the growth of brand recognition while protecting the integrity of the brand.
KEY RESPONSIBILITIES IN DETAIL:
Fan engagement campaign
- Responsible for the implementation and evaluation of the Impossible to Ignore public engagement and fundraising campaign. Focused on driving individual giving and partner fundraising and deepening engagement with ParalympicsGB in the run-up to, during and post Tokyo 2020 Paralympics Games.
- Day to day management of multi-channel public engagement and fundraising campaign activity for the Tokyo 2020 campaign
- Provide a supporter experience that increases conversion and retention and builds long term commitment to the charity.
- Assist in the development of fundraising marketing materials including, copywriting, graphics, video and other collateral to support e-comms strategy.
Working with colleagues to advise and support all BPA commercial partners with their delivery of fundraising activity
- Ensure that the BPA maintains a database of supporters in an efficient and compliant manner
- Manage project team working on fundraising campaign with internal and external stakeholders
Get Set youth engagement programme
- Day to day management of youth engagement programme Get Set delivered in partnership with the British Olympic Association.
- This includes managing the relationship with an external agency, liaising with athlete ambassadors, and reviewing resources and marketing plans.
Branding
- Working with the BPA’s Communications and Commercial teams to maximise brand exposure for ParalympicsGB and BPA brands through our owned and partner channels
- Strong understanding of the use of brand assets in fully integrated campaigns while adhering to brand guidelines
- Being aware of current trends in brand activation to ensure ParalympicsGB utilises all possible routes to promote the team and gives appropriate recognition to commercial partners
- Working with suppliers on production of physical branding items for pre-Games and Games events to include team launch, prep camp, athlete village, homecoming celebrations/parade
- Working closely with Communications and Commercial teams to ensure consistency of BPA and ParalympicsGB creative look and feel across all activity
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
QUALIFICATIONS
A minimum of 3 years’ experience working on fundraising or brand activation campaigns
KNOWLEDGE AND SKILLS
Essential:
- Communications and marketing experience managing successful fundraising campaigns
- Ability to manage multi-channel marketing activations and multi-skilled teams
- Experience of working on effective marketing or fundraising campaigns with measurable reach to target audiences
- Experience of creating a range of digital assets such as graphics, imagery and video content
- Strong copywriting skills and experience of working with html newsletter templates.
- Strong communication skills with the ability to write key messages and documents to a high level and tight timescale;
- Strong verbal communication/presentation skills
- Experience of managing and reporting against agreed organisational budgets;
- Experience of project management
Desirable
- A passion for Paralympic sport and the impact of the Paralympic movement
BEHAVIOURAL COMPETENCIES AND QUALITIES
Communication: The ability to express message and impart information clearly, concisely and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
Organisational Skills A self-starter with the confidence to plan, organise and execute work programmes, often working to tight deadlines.
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values highlighted in the BPA Strategic Plan for 2017/21 “Inspiring Excellence”. You will therefore adhere to:
Excellence – everything we do as the BPA should be of the highest possible standard, and reflective of an ambition to be world leading. We are committed to a flexible, proactive, challenging approach to all activity – recognising how our own commitment to ‘being better’ can support the similar ambitions of our athletes and team;
Honesty – we will ensure that all engagement and communication is fair, open and grounded in an appreciation of others and their views, seeking to set and manage expectations of ourselves and others to ensure consistency and transparency; and
Trust - our interaction with each other with key partners and the wider community will be characterised by respect and will seek to engender a belief in the value, ethics and integrity of the BPA.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting Endometriosis UK to recruit for a Communications and Campaigns Manager on a 13 Month Contract (maternity cover) to join their small but impactful team. Endometriosis UK is the UK's leading charity for all those affected by endometriosis, which impacts on the physical and mental health of 10% of women and those assigned female at birth. It is a disease that the majority of people have never heard of, has no dedicated treatment, and costs the UK economy around £8.2 billion every year. This is an exciting opportunity for an experienced communications and campaigns professional to help make a real difference for all those affected by the disease.
The Communications and Campaigns Manager is a stand-alone role, with no direct reports, which will require you to work strategically as well as being more hands on. Reporting directly in to the CEO, you will be responsible for raising awareness and visibility with the public and decision makers, and designing and leading campaigns that really make a difference to people's lives throughout the UK. This will include developing a multi-channel communications strategy to raise the profile of endometriosis and the organisation, identifying opportunities for proactive and reactive media coverage and developing innovative campaigns. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.
You will be a highly motivated, organised and creative individual with experience of developing and delivering communications strategies and creative campaigns. You will have experience of influencing decision makers and delivering high quality communications materials including website, social media, reports and newsletters. You will also have previously worked directly with the media, preparing press releases and media briefings. You are not required to have prior knowledge of endometriosis however you will have a demonstrable interest in women's health and empathy with the Endometriosis UK mission.
As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Prospectus will be reviewing applications on an ongoing basis, therefore if this is of interest we would encourage you to apply as soon as possible. In order to apply, please submit a CV in Word format in the first instance. Please note, we are currently experiencing high volumes of interest in vacancies so it may not be possible to answer any individual queries on positions prior to an application or registration.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
Remote during the pandemic, then central London
The organisation:
A justice and social welfare charity
The role:
To lead on all aspects of the communications including media and digital.
To campaign for public policy change for the organisation’s priorities and to raise the profile of the organisation so that the campaigning can increase its impact through increased numbers of supporters
To produce a range of content written and video to create content for the website, media releases, case studies and articles.
The candidate:
At least 2 years’ experience in a communications or campaigning.
Successful experience across different media channels including media and digital in order to increase profile and to encourage individuals to take action.
Tangible experience of social media and email marketing to build and develop the organisation’s supporters
Since 2007, The Right Ethos has been dedicated to external affairs recruitment in the non-profit sector. Our personal service ensures that... Read more
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. Our vision is a future where all Palestinians can access an effective, sustainable and locally led system of healthcare and the full realisation of their rights to health and dignity. Through our offices in the West Bank, Gaza, East Jerusalem, Lebanon, and London, we work with trusted and experienced local partners to achieve this vision.
Our programmes provide access to essential health services and build local knowledge and skills to address local health problems. In times of humanitarian emergency, we are ready to respond rapidly with aid and assistance.
We are also committed to bearing witness to the injustices caused by occupation, displacement, and conflict. In the UK and internationally, we advocate for meaningful action to ensure the political and social barriers to Palestinian health and dignity are addressed.
Our culture
Human rights are at the heart of what we do. We are committed to supporting the health and dignity of Palestinians, working to the highest possible standards with fairness, flexibility, and respect. We are a passionate and dynamic team, reacting to a fast-paced humanitarian, political and media environment, while working in partnership and coalitions to make positive, long-term change. We aim to provide a supportive working culture in which you will have opportunities to innovate, grow, and develop your skills and expertise.
Your impact
The impact of every role in our organisation can be felt on a day-to-day basis with the delivery of our programmes, and MAP’s size means that you can have a real influence on the organisation. You will be able to help shape the strategy and implementation of your team’s plans and bring new ideas to bring about change.
1. Campaigns and Communications Officer – Permanent
As Campaigns and Communications Officer, you will help develop and deliver MAP’s communications and campaigns strategies to raise the profile of the organisation, increase public engagement with our work and mission, and help us drive for real change in support of Palestinians’ rights to health and dignity.
You will create inspiring and compelling stories, campaigns materials and other content for a variety of platforms, highlighting MAP’s work and its impact, and inspiring our audiences to take action to address the political and social barriers to Palestinian health and dignity. You will manage and monitor our website and social media channels to help increase our reach and engagement in the UK and internationally. Working directly with colleagues in Palestine and Lebanon, you will help coordinate proactive and reactive media outreach, and develop innovative local health and advocacy campaigns, ensuring the participation of the communities we serve.
You will be a confident communicator and persuasive storyteller, with strong interpersonal skills and experience working across different teams to ensure clear and consistent messaging. You will have a keen eye for detail and an in-depth understanding of how traditional and social media can be tools for influencing and achieving change. You will also have a genuine commitment to human rights, international justice, and promoting Palestinian participation in communications and campaigns.
The Right Ethos recruitment consultants is managing this recruitment assignment on behalf of the Association of Anaesthetists.
The Association of Anaesthetists is the national membership organisation for anaesthetists at all stages of their career in Great Britain and Northern Ireland. Our vision is to be ‘an effective voice for the specialty, a leading contributor to health policy affecting anaesthesia and a leader in raising public awareness and understanding of the anaesthetist’s role.’
The role
To work with the CEO, officers and board to develop, plan and implement a strategy to represent and promote the medical and political views of nearly 10,000 anaesthetists in the UK, Ireland and internationally.
To research and analyse relevant public policy agendas, develop policy positions and policy briefings in order to develop and deliver a campaigns and public affairs plan.
To line manage, supervise and delegate work to the Public Affairs Officer, freelance Press Officer and external suppliers, as well as developing an annual budget and manage costs within the budget for advocacy, campaigns and policy work.
The candidate
Demonstrable experience and in-depth knowledge of advocacy campaigns and public affairs including knowledge of parliamentary processes covering Westminster and the legislatures in the devolved nations
Management experience: ability to manage a function and line manage staff and of devising, managing and delivering projects.
Superb written communication skills and excellent verbal communication skills including the ability to engage and be credible with a range of audiences. Especially the ability to foster productive relationships with politicians and decision makers and a proven ability to influence decision makers
Since 2007, The Right Ethos has been dedicated to external affairs recruitment in the non-profit sector. Our personal service ensures that... Read more
Global Justice Now is a democratic social justice organisation working, as part of a global movement, to challenge the powerful and create a more just and equal world. We mobilise people in the UK for change, and act in solidarity with those fighting injustice, particularly in the global south. We put pressure on decision-makers, organise public opposition to harmful policies, and produce robust research which shows there are alternatives to corporate-led globalisation.
We are seeking a campaigns officer with a keen interest in global justice issues to support our campaigns, working full or part-time (5 or 4 days a week) based in London or Edinburgh. This is a fixed term contract of one year.
Regular work will drafting emails and social media content, producing campaign materials, undertaking research, policy monitoring, responding to enquiries and providing administrative support for the policy team and the wider organisation.
You will need experience of campaigning or activism (paid or as a volunteer), producing written content, office administration, team-working and a strong commitment to Global Justice Now’s mission.
If you are interested in the post and believe you meet our requirements, we would really like to hear from you.
We welcome applications from everyone irrespective of ethnicity, but as members of Black, Asian and minority ethnic (BAME) groups are currently under-represented in the organisation we particularly encourage applications from BAME candidates. Appointment will be based on merit alone.
We offer 26 days holiday a year (pro-rata for part-time) and flexible working.
This post is based in our London or Edinburgh office. At present most staff are working from home, and we expect continuing high levels of home working in future.
Deadline for applications: 10am, Monday 22 March 2021
Interviews: Monday 29 March 2021
Please visit our website for further information and to apply. No agencies please – only personal applications will be considered.
Global Justice Now is a democratic social justice organisation working, as part of a global movement, to challenge the powerful and create a mo... Read more
The client requests no contact from agencies or media sales.
Job title: Digital Campaign Coach
Department: Relationship Management
Seniority: Minimum 4-5 years experience in a digital fundraising role
Compensation: £32.500 - £37.500 depending on experience
Location: Remote working, then London or Bristol
We are reviewing applications on a rolling basis, so it is in your interest to apply as soon as possible.
The company
At Lightful, we believe that those doing the greatest good deserve the best technology.
We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits.
We offer three main services to charities and nonprofits; the Lightful Social Platform, the BRIDGE Programme and Lightful Labs.
The Lightful Social Platform allows organisations to create, schedule and publish content to their social media pages. It is the only social media platform designed specifically for those in the charity sector and was ranked the number 1 for Social Media Management platforms built for non-profits. https://lnkd.in/dTKJmkm
BRIDGE (Building Resilience in Digital through Growth and Engagement) combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered out to small to medium charities that they support. The use of our social media manager helps participants to save time, learn best practice and collaborate internally more effectively. The syllabus focuses on four key digital foundations - fundamentals, storytelling, fundraising and insights. We take participants through these foundations helping them to improve confidence and competence. The BRIDGE team has worked with organisations like Comic Relief, DCMS and the Bill and Melinda Gates Foundation. We have been running a COVID-19 adapted curriculum based on Response, Recovery and Resilence themes since May this year, with 200 nonprofits from around the world currently enrolled.
Lightful Labs is a digital consultancy that offers customised services to help teams to do more. The Lightful Labs team have worked with amazing organisations like Help Refugees, London’s Air Ambulance and the Rhodes Trust to name a few.
Lightful Values
As a registered B Corp, we’re a values-led organisation, so our values are integral to the Lightful culture. Our Lightful values are:
- To act with audacity while remembering humility
- To understand the importance of both listening and leadership
- To practice generosity whilst showing accountability
- These all lay on the foundation of respect and integrity
Role Description
You will be part of a team responsible for coaching communications, marketing and fundraising professionals within charities and guiding them through a 6 or 12-month BRIDGE programme. This programme has been designed to assist charities in developing skills and confidence with digital and social tools, including but not limited to the Lightful Social Platform, in order to help them raise more funds. Our programme is adaptive and, alongside teaching core digital skills, can focus more on digital engagement, digital fundraising, and also building trust in vaccines.
Your role is to be the point person for digital campaigning, working across multiple cohorts to deliver 1-1 or group sessions to support nonprofit or faith-groups to build digital campaign capacity - drawing on your own experience from working at charities or agencies. This is a unique role to get hands-on with an amazing variety of nonprofits and faith-based groups from around the world and make a tangible impact on their services - from increasing fundraising results, or increasing trust in vaccines in the communities these groups serve.
Responsibilities
First and foremost a relationship manager’s responsibility is to improve the digital campaigning and fundraising skills of the participants while helping them with digital capacity building.
- Communicating with customers through every possible medium (including face to face if and when that’s possible again!), making sure every interaction our users have with us is a positive one
- Lead the delivery of digital campaign content, ensuring it is up-to-date, relevant and leads to demonstrable outcomes
- Take 1-1 sessions with participants and review their digital campaigns content and strategy, going into detail about quick-wins or longer term gains they could make
- Manage relationships between key stakeholders of the charities within the cohort. This includes
- Regular check-ins
- Monitoring engagement on the Lightful Social Platform and Lightful Learning
- Prioritise outreach based on customer need and engagement
- Highlighting who our “Bright Sparks” (top users) are within the programme
- Keeping customer tracker and database up to date
- Keep customer progress decks up to date in line with their SMART objectives
- Minimise churn or reduction of those engaging with our products/services
- Record account management within our CRM (Salesforce)
- Identify customer health within our participants
- Ensuring that our customers are both happy and also making the most of the features within the platform
- Develop content for the Masterclasses and Digital Drop-Ins to complement what is delivered in the e-learning content
- Deliver the Masterclasses and Digital Drop-Ins to participants ensuring continuous development of the content
- Inform the product team of feedback from users so that we can improve the platform
- Updating documentation in line with new platform and feature releases
- Partner with Sales to collaborate when creating new concept notes or syllabuses
- Partner with Product when new features are being developed and released
- Develop videos and other resources for the e-learning syllabus
- Support participants with usage on the Lightful Social Platform through live chat, email and telephone support
Essential experience
- Minimum 4 years’ digital campaigning experience in a charity
- Demonstrable experience of running digital fundraising campaigns and hitting fundraising targets
- Experience of running online campaigns that led to tangible outcomes
- Understanding of key digital fundraising methods
- Online fundraising platforms
- Search Engine Marketing
- Email marketing
- Social media marketing
- Supporter journeys & donor stewardship
- Online advertising and social ads
- Experience in training or consulting is essential, be prepared to speak with us about when you have had to train individuals and groups on a specific topic
- Previous experience of writing clear, engaging content for a variety of audiences
- A genuine passion for the charity sector
- Digital and social media savvy/native
- Genuine love of talking to people and helping them solve problems
- Exemplary communication skills, both written and verbal
- Self-starter who can make your their own decisions
- “Can do” attitude and willingness to get stuck in to a range of different tasks
- Comfortable to ask questions when uncertain, and elevate issues at the appropriate times
- Flexibility - ability to deal with conflicting deadlines, multiple tasks, and adjust priorities on the fly
- Experience working in fast-paced environments, including technology and Software as a Service organisations
- Comfortable in public speaking and presenting to small and large groups of people
Optional additional experience
- Experience in an account management, relationship management or customer success
- Experience with using and managing a LMS (Learning Management System)
- Fundraising consultant or digital agency experience
- Experience of peer support with other charities on social media (eg answering questions on Fundraising Chat Facebook group)
- Spanish speaker a bonus
Personal qualities
- Excellent team player with a positive, can-do attitude
- Empathy with the users of the platform - charities, beyond profit and third sector organisations with limited budgets and time
- Warm, friendly demeanour in all interactions
- Ability to work in a highly collaborative environment, taking the initiative where necessary
- Ability to communicate clearly with people from across the company
Additional Requirement
Eligible to work in the UK without the need of visa support/sponsorship
Benefits
You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.
- Competitive salary
- Holiday entitlement is 27 days per annum, plus bank holidays (last year we had even 3.5 extra given Xmas holidays by Lightful)
- Additional paid holiday for your birthday
- Additional paid holiday for your moving day (once a year)
- Working from home buddy to integrate you into the team
- Simply Health (Claim back money on everyday healthcare costs + Access to face to face counselling)
- Asana Rebel (Custom fitness app with educational content and long-term support to help you achieve a healthy life balance)
- Tax free contribution to additional home-working costs
- Headspace (Meditation App)
- Regular events e.g. quiz, cook-along, social drinks, summer party, Christmas party
- Lightful Lottery (£50 vouchers to win)
- Lunch & Learn sessions
- Training and Development plans
- Lightful Active Challenge
- Cycle to work scheme
- Offset Earth
- Childcare vouchers
- Lightful maternity leave
- Stock Options
- Ad hoc perks e.g. hampers, plants
- Volunteering opportunities
- Lightful Kids events
- Recruitment bonus
- Remote working and health a priority - we won’t require people to travel to an office (in London or Bristol) until UK government COVID scale reaches "level 1"
Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
*No recruitment agency requests please* *We only work with direct applicants*
The client requests no contact from agencies or media sales.