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Are you passionate about making a difference in local communities? Are you committed to working with volunteers and offering compassionate support to people living with or affected by Motor Neurone Disease (MND)?

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.
• Offer guidance to volunteers handling complex care and support issues.
• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We're looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering the Thames Valley region. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!

We are looking for an experienced and passionate Young People's Programmes Engagement Officer  to work as part of our National Programmes Delivery Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Our Young Peoples Programmes focus on mental health prevention by delivering upstream resilience building programmes to young people across the UK. Traditionally delivered through workshops in mainstream education and community-based settings, we have recently diversified our approach, and our focus is now on engaging and supporting young people from diverse and underserved communities.

Building on our existing programmes we have been through an extensive needs assessment and co-production phase which has provided us with the foundation to design evidence-based and culturally appropriate programmes.

How you will make a difference

• Regional landscaping to determine priority areas to offer all our programmes, focusing on our priority underserved groups

• Devise strategies to engage successfully in their region

• Utilise a range of communication tools to promote our programmes and raise their profile regionally

• Promote the programme with all key stakeholders in each region

• Engage with schools and community organisations to offer and deliver our programmes

• Book Training Associates and oversee deliveries, ensuring all relevant paperwork is in place.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

The Director of Finance & Governance is a key member of Helen Bamber Foundation’s Management Team and plays a pivotal role in designing and delivering the organisation’s strategy and approach. The role will lead the finance infrastructure of the organisation and prioritise enabling the organisation’s growth.  You will work in close collaboration with the CEO and other members of the Mangement Team to develop the capacity, capability and impetus of the organisation in achieving impact at scale through direct delivery, partnerships and systems change for survivors of torture and trafficking across the UK and globally.

Your priorities will include providing strategic leadership in developing and managing finance and leading on several governance systems and functions, as well as directly leading on specific strategic projects. You will contribute to the development and implementation of a strategy to secure the organisation’s  long-term financial health and growth, enabling us to deliver our vision and mission. Together with your Management Team colleagues, you will create an environment, culture, policies, processes and practices which ensure the Helen Bamber Foundation Group is an exemplary place to work.

The role of Director of Finance & Governance is critical to ensuring the Helen Bamber Foundation Group delivers its ambitious strategy to increase impact on all survivors of trafficking and torture.  It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact and income.  We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a financial and strategic contribution to our ambition to grow impact.

MAIN DUTIES AND RESPONSIBILITIES 

Strategic leadership and management

Reporting to the CEO, and working closely with the Management Team and the Board, the Director of Finance & Governance will have responsibilities to:

• Work collaboratively with Management Team colleagues to provide operational leadership and development for the whole organisation, building our capacity and capability to deliver our strategy. 
• Work with the CEO to develop robust governance systems and infrastructure that will strengthen accountability, and support growth and deliver impact.
• Lead, manage and develop the Finance Team supported by the Senior Finance Manager.

• Conduct strategic financial planning to support the decision making of the Management team, Board sub-committees and the Board, and report to the Board as appropriate working with the Executive Team Assistant in this regard.

• Oversee and regularly review and update the organisational risk register, including financial and governance risks..
• Act as strategic lead on processes, systems development and internal controls.

Finance oversight and leadership

• Oversee all aspects of finance to enable effective day-to-day running of the Helen Bamber Foundation group and to support the continuous improvement of employee experience.
• Finalise annual financial statements/periodic financial reports (where required), and provide them to the CEO, Board and Board subcommittees for consideration and approval.
• Lead on the Helen Bamber Foundation Group audit process, working with the external auditors.
• Ensuring all statutory and non-statutory reporting requirements are met.
• Lead on budgeting and reforecasting across the organisation, supporting and challenging other teams to predict income and expenditure and make sound financial decisions, presenting to the Board and Board subcommittees.
• Support organisational planning by developing the systems to enable teams to model potential future work - e.g. costs of expansion of an existing programme or modelling potential new programmes and projects.
• Oversee the production of management accounting information, including internal monthly management accounts, quarterly reports for the Board, and financial reports for funders. Develop, maintain and monitor the financial systems of the organisation to ensure the accurate & timely production of these reports.
• Ensure compliance with agreements and contracts in relation to banks and external service providers.
• Monitor and report on the overall funding status, and ensure the timely reporting on grants is well supported.

• Support the preparation of applications for fundraising. Conduct financial analysis and review of existing and proposed strategic programmes, projects, and campaigns, contributing to decision making in this area.

• Oversee staff payroll, handling of petty cash and banking of donations, management of activity fees and credit control process.

Governance

• Work with the CEO and Executive Team Assistant to ensure that governance arrangements are fit-for-purpose, compliant and embody the spirit of partnership which defines the Helen Bamber Foundation Group.
• Support the Board and Board sub-committees, producing papers, and monitoring actions.
• Manage the organisational risk register including updating and monitoring of actions and Board discussions.
• Work with the Board to continue the development of outstanding governance policies and practices.
• Work with the CEO to develop and evolve the induction and training schedules for Trustees.
• Act in the capacity of Company Secretary.

Additional duties

• Act at all times as an ambassador for the Helen Bamber Foundation Group representing us at internal and external events.
• Perform any other task assigned by the CEO or Board.

PERSON SPECIFICATION

 Experience

• A relevant professional qualification in accountancy (CIMA, ACA, ACCA, CIPFA) or substantial relevant finance experience.
• Track record of achievement in a senior strategic-level financial management role.
• Demonstrable financial leadership and a thorough understanding of best practices in setting and managing budgets and oversight of day-to-day financial management.
• Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish, including dealing with external auditors.
• Proven track record of building, developing and managing teams.
• Demonstrable experience in working successfully as part of a senior leadership team.
• Experience of managing change and growth.
• Knowledge and experience of charity finance would be an advantage.
• Experience of operating at a senior level within a role which requires an organisation-wide, cross-functional perspective on issues, challenges and opportunities would be an advantage.

Skills and Abilities:

• Ability to build trust and respect internally and externally, including with trustees, partners and clients.
• Ability to demonstrate tact and diplomacy.
• Ability to work at pace and across multiple projects whilst maintaining exemplary accuracy and quality of work.
• Ability to demonstrate strategic management capability.
• Strong collaborative approach to team working and ability to lead and motivate staff teams and external stakeholders.
• Ability to produce high quality communications for a range of stakeholders including representing the charity as needed.
• Ability to think laterally and develop creative and innovative solutions.
• Advanced computer skills in MS Office programs, particularly Excel.
• Demonstrable commitment to the Helen Bamber Foundations Group’s core values.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am on Monday 23rd June 2025

The website form will asked you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV.
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

Longlisted candidates are scheduled to be invited to a short introductory online interview of 15 minutes on Monday 30th June 2025.

Shortlisted candidates are scheduled to be invited to interview on the 11th July 2025 and will be conducted either in person at our office or where needed via Zoom. 

Creative Support have a new position available for an Internal Auditor. You will work as part of a small team to oversee the proper governance of financial compliance across the organisation, both within our care services across the country and our head office departments.

This will include:

• Conducting proactive internal finance audits of social care services.

• Conducting proactive internal finance audits of head office departments.

• Conducting reactive fraud and financial abuse investigations.

• Contributing to policy reviews surrounding both client and corporate finances.

• Conducting finance training.

• Working on the continuous improvement of systems relating to both corporate and client finances.

• Developing fraud awareness campaigns across the organisation.

This is a fantastic opportunity to make a difference to the lives of at-risk adults within the charity sector.

We are looking for candidates with a high level of self-motivation and excellent organisation skills to join our Investors In People team, who are also Made in Manchester Awards Team of The Year 2024. You will have a strong work ethic and the ability to form relationships across the organisation. 

It is essential that you have a high level of numeracy and written communication, including effective report writing and a sensitive approach to providing feedback. You will also be able to carry out training with small groups and appropriately manage financial investigations should these be required.

This is a very varied role with the opportunity to really develop your skills and to impact on the organisation at a strategic level. Training and ongoing support will be provided. Travel will be required, including some overnight stays. This is paid for by the organisation and subject to flexibility approved by your line manager. A full driving licence is preferred but not essential.

Vacancy Reference Number: 82624

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

The Education and Training Foundation (ETF) is the national support body for the Further Education (FE) and Skills workforce. They champion the educators and leaders who empower learners aged 14 and above, setting professional standards, driving excellence in teaching and leadership and enabling career-long development.

The Talent Set are proud to be partnering with ETF to appoint a Marketing Lead for 12 month fixed term contract role. Offering hybrid working, 1-2 days a week in their London office and a salary of £50,500 - £52,250

The Marketing Lead will drive targeted campaigns that promote government-funded CPD programmes like T Level Professional Development and Apprentice Workforce Development. Leading a small team, you’ll work closely with internal teams, government agencies, and partners to deliver coordinated, insight-driven marketing that boosts awareness and participation, while also supporting government bid proposals aligned with audience needs.
Some of the key responsibilities include:

• Manage the contracts marketing team to deliver multi-channel campaigns across government-funded CPD programmes and coordinate the annual marketing calendar.
• Oversee digital marketing efforts including paid search, SEO, paid social, email, and marketing automation, ensuring ‘always-on’ activities broaden reach.
• Manage ETF’s website and platforms to keep content accurate, engaging, and aligned with campaign goals.
• Deliver seamless customer journeys online and offline to drive conversion and engagement.
• Select and manage events to maximise impact and align with KPIs.
• Work with internal teams and external agencies to produce high-quality, on-brand marketing campaigns and assets.
• Support government bids by shaping proposals and coordinating with government agencies and delivery partners.
• Monitor marketing performance and ROI, applying improvements as needed.
• Plan and manage budgets, reporting on spend and impact regularly.
• Lead and motivate a team of around four, fostering an agile, customer-focused, performance-driven culture.

The ideal candidate will have experience in the following areas:

• Degree-level education or equivalent experience in marketing.
• Recognised marketing qualification (e.g., CIM, IDM).
• Proven experience delivering multi-channel marketing programmes in education or professional services.
• Strong skills in lead generation, nurture campaigns, SEO, paid search, content marketing, and social media.
• Confident in marketing planning and project delivery from start to finish.
• Experience working with senior stakeholders, including government agencies and partners.
• Results-driven with solid budget management and ROI focus.
• Excellent organisational, communication, presentation, and management skills.
• Team player with strong planning and influencing abilities.
• DBS check required (contractual with DfE).

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.   

Salary: £42,000-£45,000
Contract: FT  - Permanent
Location: London office – 2 days pw
Closing date: 26^th June
Benefits: 28 days holiday (plus bank holidays), up to 9% pension, and wellness and development support

We have a great opportunity for a Fundraising Board Executive Assistant working for a wonderful medical charity. This is an exciting opportunity for an experienced Executive Assistant or Project Manager looking to proactively support the Campaign Board and fundraising campaign.

This role will be hands-on and fundamental in facilitating and helping to maximise the  campaign execution ensuring timelines are kept on track, whilst driving the operational coordination of diaries, committee meetings, and scheduling. This role will also be line managing the Campaign Reporting Officer.

As part of this exciting role you will lead on all preparations and distribution of comprehensive board meeting agendas and follow ups, develop and maintain strong relationships with all board members (particularly the Board Chair) and manage and track the progress of the campaign through regular updates and accurate reporting.

To be successful as the Fundraising Board Executive Assistant, you will need:

• Experience in a similar position supporting high-level boards, committees, preferably in a fundraising or non-profit environment
• Have experience working with philanthropists and other stakeholders, understanding their requirements
• Be highly organised and detail-oriented, with the ability to manage multiple tasks at once and prioritise effectively to meet deadlines.

If you would like to have an informal discussion, please call Ashby.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2618AJ
 

Do you have a keen eye for detail and enjoy providing thoughtful support through meaningful communication?

We're looking for a Legacy Marketing Assistant to join our Legacy team. This varied role offers the chance to build a career in legacy or in-memory fundraising, supporter care, or administration.

As Legacy Marketing Assistant, you'll support multi-channel campaigns and events, while providing thoughtful and timely stewardship to some of our committed supporters. To thrive in this role, you'll be organised, empathetic, and confident working with sensitive information and correspondence.

Key Responsibilities:

• Deliver excellent supporter care by monitoring inboxes and responding to enquiries promptly and sensitively
• Accurately set up new records and log all inbound and outbound correspondence
• Prepare and send welcome packs to Tribute Fund supporters, respecting communication preferences
• Write and send personalised thank you letters to supporters, solicitors and executors to acknowledge donations received from a range of sources including legacies and in-memory donations
• Provide tailored stewardship through sympathy cards, special acknowledgements, and monthly e-newsletters
• Support the team with the planning and delivery of legacy events, including managing responses and on-the-day coordination
• Help manage replies to legacy marketing activity such as Free Wills services and direct marketing campaigns
• Build effective working relationships with internal colleagues and external partners

About You:

• Excellent attention to detail with experience in accurate data capture
• Experience using databases, Microsoft Word, Excel, and Outlook
• Clear and sensitive communicator, both in writing and in person
• Skilled and confident at handling high volumes of personalised correspondence
• Strong relationship-building skills across internal teams and external contacts
• Able to manage a varied workload and prioritise effectively to support others

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Excellent attention to detail and experience of data capture with high levels of accuracy
• Experience of database management and use of Word, Excel and Outlook
• Excellent written and oral communications skills; great listening skills and ability to handle sensitive conversations

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking for an opportunity to grow your career as a Legacy Marketing Assistant, we'd love to hear from you.

 Arabic speaking Counsellor/Psychotherapist/Psychologist

Salary: £32,076 

Hours of work: 35 hours, 5 days a week

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.  

IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.  

IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence. 

The post-holder will help Arabic speaking women who have experienced Forced Marriage, Female Genital Mutilation and “Honour” Based Violence. Working in a confidential setting, counsellors listen attentively to their clients and offer them the time, empathy and respect they need to express their own feelings, to help them overcome their problems and to make appropriate changes to their life.

The post holder must be BACP or UKCP accredited (or equivalent e.g. HCPC) or training to achieve these accreditation.

The above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please. 

Main Duties and Responsibilities

• Establishing a relationship of trust and respect with clients;
• To undertake high quality direct (assessment and therapeutic) and indirect (consultative, advisory and evaluative) specialist psychological interventions; making autonomous clinical decisions about own professional practice.
• Develops treatment and guidance methods and give guidance using a variety of therapy and counselling techniques;

· To formulate and implement plans of specialist psychological treatment or management of clients’ mental health problems based on an appropriate multi-factorial understanding of the client’s problems and current evidence-based best practice, taking into account the current NICE guidelines.

• Studies psychological factors in the treatment and prevention of mental illness or emotional and personality disorders;
• Maintains required contacts with education or other health professionals, as appropriate, and recommends possible solutions to problems presented;
• Encouraging clients to talk about issues they feel they cannot normally share with others;
• Accepting without bias the issues raised by clients;
• Helping clients towards a deeper understanding of their concerns;
• Attending supervision and training courses;
• Liaising with IKWRO’s staff, counselors and advisors;
• Working to agreed targets in relation to client contact;
• Undertaking group as well as individual therapy on occasions;
• Keeping records and writing reports.

Civitas Recruitment are delighted to be working with a fantastic creative digital marketing agency that focus their efforts on the third sector and values-based organisations. Through their work they have managed to increase donations as well as increasing traffic to various charity’s websites. They specialise in crafting impactful digital marketing strategies, creative campaigns and comprehensive go-to-market plans. A fantastic opportunity exists for an Email Marketing Executive to join the team. As Email Marketing Executive, you will play a pivotal role in planning and executing email campaigns that drive engagement, generate leads and boost conversions for the agency’s clients. This is a full-time, permanent role, hybrid working (2/3days) in Bradford, West Yorkshire.

Who are we looking for?

Ideal candidates will have 2-3 years of experience in email marketing, preferably within an agency or multi-client environment. You will be proficient in using CRM platforms, including Mailchimp, Klaviyo, Hubspot etc. You will have strong analytical skills and experience using data to optimise campaigns. A solid understanding of email marketing’s role within integrated marketing campaigns and up to date knowledge of email marketing best practices, trends, and compliance requirements are essential for this role. Experience collaborating with creative teams (design and copywriting) would be a bonus, however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 1st July 2025

Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.

Key Responsibility Areas 

1.      Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal. 

2.      Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.   

3.      Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs. 

4.      Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.

About IAPO 

A unique global alliance, we are committed to improving the lives of patients from all around the world. We nurture relationships with members, partners and all those involved in healthcare, and build dialogue with decision-makers around the world to promote patient-centred healthcare.
IAPO’s almost 300 members are patients’ organisations working at the local, national, regional and international levels to represent and support patients, their families and carers. We define a patient as any person with a chronic disease, illness, syndrome, impairment or disability.
These patients’ organisations work in many disease areas, from cancer, heart disease and diabetes to endometriosis, narcolepsy, and depression. Many are founded and governed by the patients themselves and are diverse in terms of their capacity, budget and influence.

Since its inception, IAPO has become recognized as a crucial alliance for the patient sector globally. Our membership is increasingly developing, and we are able to provide a range of resources and information to a wider community of patients’ organisations in all regions of the world, enabling them to be well-informed and effective advocates at every level where healthcare decisions are made.

About this Role

The Marketing and Communications Officer will play a crucial role in enhancing and promoting IAPO's mission and initiatives through effective marketing and communication strategies. The Officer will be responsible for developing and delivering advocacy campaigns and engagement activities, creating compelling content, managing social media channels, and amplifying IAPO's online presence and visibility within the global health community. The role requires creativity, strong communication skills, and a passion for non-profit work. The post holder will report to IAPO's Chief Executive Officer and work closely with all staff members.

The post holder must be prepared to work collaboratively in a relatively small team. They should be prepared to contribute to the friendly, positive and mutually supportive atmosphere that has been developed at IAPO. The post holder is expected to model IAPO’s values and to take an empowering approach to their work with IAPO’s members, within the staff team, and with other stakeholders.

It is essential that the post holder has experience in a related role such as communications officer, or other relevant position, for at least 3 years.

We are looking for an enthusiastic and dynamic fundraiser who will help develop and implement a new community fundraising strategy, and become the face of SpecialEffect in the local area – building relationships with supporters, mobilising volunteers, and working on creative fundraising initiatives that raise vital income and awareness.

This role will form strong and lasting relationships with our existing community and local business supporters with a focus on sustained engagement, retention and growth. They will also be involved in identifying and developing new community partners to ensure a reliable source of income for the future.

Elements of the community fundraising coordinator brief as defined in the job description currently sit across a number of existing team members, so you will need the confidence to work alongside your colleagues to define your supporter base and manage the handover of key contacts to ensure a smooth transition of responsibility.

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

You will have:

1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre

2.  Some debt advice knowledge and some understanding of the current benefits system.

3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook

4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment

Benefits:

• Bereavement leave
• Smart casual dress
• Company pension scheme
• Cycle to work scheme
• Health & wellbeing programme
• Birthday leave after 3 months service
• Employer funded cash health plan