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Are you organised and proactive, with a passion for fundraising and dogs?
We’re looking for a Regular Giving Fundraising Assistant to be responsible for provide support to our Regular Giving Fundraising team, who are responsible for some of our most popular fundraising products.
What does this job do?
As Regular Giving Fundraising Assistant, you’ll:
- advise internal teams and external fulfilment companies regarding public queries relating to regular giving products, ensuring enquiries and complaints are handled swiftly and effectively,
- provide support for the Sponsor a Dog scheme, from arranging photoshoots to liaising with rehoming centres to prepare new sponsor dogs information,
- assist with the day-to-day running of the Companion Club, ensuring a smooth experience for our dedicated supporters,
- contribute to copywriting and planning for Sponsor a Dog content.
This role is fixed term until September 2027. Interviews are provisionally scheduled for 7th, 8th and 9th September 2026 and will take place on Teams.
Could this be you?
We’re looking for candidates who have exceptional attention to detail, who have strong communication and interpersonal skills and cope well working under pressure. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Cambridge Muslim College is an independent institution of higher education and a registered charity, rooted in the Islamic tradition and advancing knowledge, scholarship and public understanding.
Through its teaching, research and public programmes, the College is committed to developing a new generation of Muslim leaders who are deeply grounded in their tradition and able to engage confidently with contemporary Britain.
Through a focused portfolio of programmes spanning Islamic Studies, contextual leadership and Classical Arabic, alongside research across theology, philosophy, ethics, education and social institutions, Cambridge Muslim College brings traditional scholarship into dialogue with the modern world. Operating on a deliberately small, high-quality scale, the College has around 100 students, many of whom are supported through scholarships funded by a committed donor community. With income primarily philanthropic, fundraising is central to the College’s ability to invest in its teaching, research and public programmes.
Cambridge Muslim College is now focused on strengthening its long-term fundraising strategy and sustainability. The College has an established and diverse fundraising programme encompassing major donors, regular giving, campaigns and corporate partnerships, with significant opportunities to deepen existing donor relationships and develop new sources of support. This includes growing major giving beyond the annual Ramadan period, further developing the College’s Friends and Patrons programme, and building new corporate and international partnerships.
The Development Manager (Fundraising & Engagement) will play a pivotal role in this next phase, combining hands-on income generation with strategic leadership of fundraising and engagement. Working closely with the Registrar, senior leadership and Trustees, you will shape and deliver a more structured and sustainable approach to philanthropy while leading a small Development team encompassing fundraising operations and communications. This is a broad, relationship-led role with significant scope to strengthen systems, develop new opportunities and build long-term relationships with the donors and communities who support the College.
As Development Manager (Fundraising & Engagement), you will:
- Develop and deliver the College’s fundraising and donor engagement strategy
- Build and manage strong relationships with major donors and prospects
- Identify, cultivate and secure new funding opportunities across a diverse funding base
- Lead fundraising campaigns and develop compelling cases for support
- Develop major donor fundraising, including new business and opportunities to grow support beyond Ramadan
- Strengthen regular giving and donor engagement through the College’s Friends and Patrons programme
- Develop corporate partnerships and explore opportunities to grow international giving
- Strengthen fundraising systems, pipeline management, stewardship and reporting
- Oversee communications and digital engagement, ensuring activity supports fundraising and engagement objectives
- Line manage and support the Development Coordinator and Communications Coordinator
Essential skills and experience:
- Multi-income stream fundraising experience, which must include major donors plus either corporate fundraising or regular giving/membership schemes
- A track record of securing significant five-figure or six-figure gifts from high-net-worth individuals
- Strong relationship-building and networking skills, with credibility engaging donors, partners and senior stakeholders
- Experience developing compelling cases for support and effective stewardship strategies
- Demonstrable experience of engaging with Muslim communities and an understanding of faith-based giving practices, including Zakat and Sadaqah
- The ability to build trusted relationships with donors and stakeholders within Muslim communities
- Strong verbal and written communication skills
- Experience overseeing public-facing communications and digital channels
- The ability to provide effective leadership and direction to a small team
- Willingness and ability to undertake occasional international travel
Desirable:
- Corporate or alumni fundraising experience
- Experience of fundraising campaigns and appeals
Employee benefits include:
- 5% employer pension contribution
- 28 days’ annual leave, in addition to bank holidays, plus 2 additional days for each Eid
- Free home-cooked lunches during term time
Cambridge Muslim College is partnering with Laura Macnamara at QuarterFive for this appointment. Laura will be leading on all screening calls and will provide full support with formal application and interview preparation for suitable candidates.
**A cover letter is not required at this stage.** Instead, please provide brief answers to the five screening questions. Your responses can be in note or bullet-point form if you prefer.
Please note that due to the volume of applications we receive, we are unfortunately unable to respond to every applicant individually. If you are selected for the next stage of the recruitment process, Laura will be in touch by email to arrange an initial call.
We're looking for an ambitious and influential Manager, Physics Workforce on a full-time, permanent basis, to lead research, insight and engagement that helps our stakeholders better appreciate and understand the value of physics skills, the workforce challenges facing physics-powered sectors, and identify solutions that make a lasting difference.
Physics for our future. From clean energy and advanced manufacturing to healthcare, defence, digital technologies and emerging industries, physics skills are critical to economic growth, innovation and solving global challenges. Yet, at the same time, the contribution of physics skills remains poorly understood and often invisible in national workforce conversations. The Institute of Physics is determined to change that.
Why this role matters. Our vision is a world where physics transforms lives, creates opportunity and helps tackle society's biggest challenges. The Manager, Physics Workforce will play a central role in building evidence and supporting the translation of insight into action.
This is an exciting opportunity to shape national conversations. You'll uncover evidence that informs decision-making, develop thought leadership that challenges assumptions, and support the building of partnerships that drive positive change across industry, education and government.
What will I be doing? As Manager, Physics Workforce, you'll help position the IOP as a trusted authority on workforce and physics skills issues. You will:
- Lead high-profile workforce and skills research programmes across the UK and Ireland.
- Develop compelling evidence and insight that supports change and informs decision-making.
- Translate complex evidence into clear, persuasive narratives that inspire action.
- Produce influential reports, briefings and thought leadership.
- Identify emerging workforce trends and opportunities.
- Contribute to skills and workforce activity across our strategic priorities of Skills, Science and Society.
In doing the above you'll help:
- Raise awareness of the economic value of physics skills.
- Influence workforce and skills policy and investment at national and regional levels.
- Support physics-powered sectors to thrive.
- Raise the visibility of pathways into physics-powered careers.
- Ensure evidence drives action across the physics skills ecosystem.
- Help create a stronger, more diverse and more future-ready workforce.
Who will I work with? You'll engage with a diverse network of influential stakeholders, including industry leaders and employers; sector bodies and workforce experts; policymakers and strategic influencers; members of our physics community, and colleagues across the IOP.
This is a role for a strategic thinker, someone who enjoys collaboration and working across organisational and sector boundaries.
About you. You're naturally curious, motivated by impact and comfortable navigating complex challenges. You know how to turn evidence into influence and insight into action.
You may already be working in:
- Workforce development, skills/STEM policy or public affairs, or labour market research and analysis.
Most importantly, you'll bring:
- Exceptional research and analytical capability, with the ability to create compelling narratives from data and evidence.
- Domain knowledge and understanding of the complexities of the skills ecosystem.
- Strong project and programme leadership experience.
- Excellent stakeholder engagement and influencing skills.
- A track record of delivering work that informs decisions and drives change.
Why join the Institute of Physics, the professional body and learned society for physics in the UK and Ireland? The IOP is a friendly, inclusive and ambitious organisation, where diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays (that can be taken flexibly)
- Exceptionally flexible working opportunities (see below for more details)
Our current strategy, Physics for our future, is built around three priorities: Skills. Science. Society. Everything we do is focused on creating positive impact through those priorities. As a core part of our Workforce and HE team, you will have an opportunity to make a tangible contribution to all three.
If you're excited by the idea of combining research, influence, stakeholder insight and thought leadership to tackle some of the most important workforce challenges facing physics-powered sectors, we'd love to hear from you!
How to apply. Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know as we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operationally appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in the Kings Cross area of London.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Reports to: Chief Executive Officer, working closely with the Programmes Lead and Finance & Governance Lead.
- Hours: We anticipate appointing this role as a 2 days per week (0.4 FTE) employee. However, we are also open to hearing from experienced freelance fundraising professionals who are interested in delivering an agreed programme of work on a consultancy basis, equivalent to approximately one day per week.
- Salary: Employee: £27,000–£31,000 FTE (£10,800–£12,400 pro rata for 2 days/16 hours per week), depending on experience. Consultancy: Day rate to be agreed, depending on experience and scope of work.
- Location: Remote, with approximately two consecutive days per month at our office in Liverpool and occasional travel for meetings or events.
- Contract: 24 month fixed term (with the intention to extend, subject to funding).
- Probation Period: 3 months
- Line Management: This role has no line management responsibility.
About Worldwide Radiology
Worldwide Radiology is a UK registered charity working to improve access to high-quality diagnostic imaging in low- and middle-income countries.
Working alongside hospitals, universities and health partners around the world, we develop practical, sustainable solutions that strengthen radiology services and improve patient care. Much of our work is delivered through a global network of volunteers and long-term partnerships.
We're at an exciting stage in our development. Over recent years our fundraising income has grown significantly, but we're now looking to broaden and strengthen our funding base so we can increase our impact.
This new role offers the opportunity to become Worldwide Radiology's dedicated fundraising lead, helping shape the next stage of the organisation's growth.
About the Role
This is an excellent opportunity for an ambitious fundraiser ready to take the next step in their career and take ownership of fundraising within a growing charity.
As Worldwide Radiology's dedicated fundraising professional, you will lead our day-to-day fundraising activity across community fundraising, individual giving and trusts and foundations. You'll be responsible for planning and delivering fundraising campaigns, stewarding donors and writing funding applications that help sustain and grow our work.
You'll also support the CEO and Programmes Lead in developing larger strategic partnerships with major funders and corporate partners through research, proposal coordination and pipeline management.
Unlike many early-career fundraising roles, this position offers genuine ownership from early on. You'll lead fundraising across your portfolio while working closely with colleagues who have experience securing grants and developing partnerships, giving you the support and mentoring to develop your skills and confidence.
While we expect to appoint a Fundraising Manager on a part-time basis, we also recognise that an experienced fundraising consultant may bring a different but equally valuable skillset. We're therefore open to considering either model, provided the successful candidate can take ownership of our fundraising programme and help build the systems, relationships and pipeline needed to support Worldwide Radiology's long-term growth.
What Success Looks Like
During your first 12–18 months you will:
- Lead successful delivery of WWR's community fundraising programme, including the Big Give Christmas Challenge and other supporter campaigns.
- Develop and manage a healthy pipeline of trust and foundation applications.
- Build strong relationships with our existing donors and funders.
- Help diversify the organisation's income by developing new fundraising opportunities.
- Introduce systems and processes that strengthen fundraising as the organisation continues to grow.
Key Responsibilities
Fundraising (Lead)
You will take ownership of WWR's fundraising activity across your portfolio, working closely with the CEO while leading delivery day-to-day.
Responsibilities include:
- Leading delivery of fundraising across community fundraising, individual giving and smaller trusts and foundations.
- Researching, writing and submitting grant applications to trusts and foundations.
- Managing relationships with existing trust funders and individual donors, including stewardship and reporting.
- Planning and delivering community fundraising campaigns, supporter events and online fundraising activities, including the Big Give Christmas Challenge and JustGiving campaigns.
- Developing opportunities to grow our supporter base and increase donor retention.
- Maintaining accurate fundraising records, donor data and reporting.
- Monitoring fundraising activity and providing regular updates to the CEO.
- Supporting the development of fundraising plans and identifying new income opportunities.
Partnerships (Support)
Working alongside the CEO and Programmes Lead, you will:
- Research prospective major trusts, foundations and corporate partners.
- Prepare briefing papers and background research ahead of meetings.
- Coordinate development of larger funding proposals by gathering information, managing timelines and tracking actions.
- Maintain the strategic funding pipeline and prospect tracker.
- Support follow-up from meetings, conferences and partnership discussions.
- Help identify opportunities to strengthen relationships with healthcare organisations, companies and strategic partners.
Person Specification
We recognise that no candidate will meet every criterion. If you can demonstrate most of the following, we'd love to hear from you.
Essential
- Experience in a fundraising, development or partnerships role within the charity sector.
- Experience researching and writing, or supporting the development of, funding applications to trusts and foundations.
- Excellent written communication skills with the ability to write compelling funding applications and supporter communications.
- Excellent relationship-building skills, with experience working positively with supporters, volunteers, partners or external stakeholders.
- Strong organisational skills, with the ability to maintain accurate records and manage information across multiple projects and deadlines.
- Comfortable working in a digital, remote environment and confident learning new systems, including fundraising CRM platforms.
- Enthusiasm for Worldwide Radiology's mission and the role of global health partnerships.
Desirable
- Experience delivering community fundraising campaigns or challenge events.
- Experience using fundraising CRMs or donor databases.
- Experience of the Big Give Christmas Challenge or similar match-funding campaigns.
- Experience supporting corporate partnerships or major donor fundraising.
- An interest in global health, healthcare or international development.
Why Join Worldwide Radiology?
This is a rare opportunity to take ownership of fundraising within a growing international charity at an early stage in your career.
You'll have the chance to lead fundraising campaigns, develop relationships with donors and funders, and shape how fundraising grows over the coming years. At the same time, you'll benefit from the guidance and support of experienced colleagues, giving you the opportunity to develop your skills while making a tangible contribution to improving access to diagnostic imaging around the world.
We're committed to supporting your professional development through mentoring, networking opportunities and relevant fundraising training, helping you build the skills and experience to progress your fundraising career.
We offer:
- Flexible remote working.
- A collaborative, supportive team with minimal hierarchy.
- Opportunities for professional development and responsibility.
- Up to 4% matched pension contribution.
- 25 days Annual leave plus 8 public holidays (pro rata).
Please submit your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 13th September 2026. Interviews will take place W/C 21st September, in the office for local applicants otherwise it will be a remote interview.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.
THE ROLE
As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.
There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.
THE CHARITY
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching.
Main Duties
- Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
- Identify new opportunities and maintain a database of fundraising prospects
- Create funding bids, project budgets and grant reports
- Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
- Deepen engagement with existing stakeholders through stewardship
- Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
- Alongside the CEO, contribute to the charity's financial management including payments and payroll
- Support the team in one ad hoc function (based on candidate’s preferences and skills)
- Volunteer and tutor recruitment and onboarding, or
- Impact reporting and CRM maintenance, or
- Charity governance, filing duties, and financial management, or
- Safeguarding support.
SKILLS AND EXPERIENCE
Required skills and characteristics
- Clear communicator, able to adapt written communication to suit a range of audiences
- Ability to work independently, organise a pipeline of work and communicate progress to a team
- Ability to create and maintain relationships with a range of external stakeholders
- Able to think creatively and identify opportunities to raise funds
- Proactive, adaptable and self-motivated
- Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
- Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience prospecting and writing bids in a charity or commercial setting
- Experience in stakeholder management and stewardship
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
Desirable experience and skills
Ideally, candidates would have experience in some of the following areas:
- Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
- Experience preparing fundraising budgets
- Experience in using Canva or other design tools
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
- Some data analysis skills
Please upload your CV to show the following:
1. Please provide all education and qualifications to date, starting with your most recent qualification and including pending qualifications. Please include School / College / University; Date obtained; Qualification Grade
2. Previous Employment and Voluntary Experience - please provide your full employment history, starting with your current or most recent employment, including explanations for any gaps. Please include Employer; Post Held and Key Responsibilities; Start and End Dates; Reason for leaving/ gap in employment
3. References - please provide details of two professional referees, one of whom should be your current/latest employer.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Individual Giving Manager in order to lead and motivate a team of three Individual Giving professionals, ensuring the programme delivers against its strategic and financial objectives.
This is an exciting opportunity for an ambitious Individual Giving professional to shape and deliver a strategic, multi-channel programme, with responsibility for an ambitious annual income target and a strong focus on supporter acquisition, retention, lifetime value and return on investment.
You will oversee a broad range of Individual Giving activity, including cash appeals, newsletters, raffles, weekly lotteries, digital acquisition, email and SMS campaigns, in-memory giving and legacy promotion.
A key focus of the role will be developing a test-and-learn culture, using insight and data to continually improve acquisition, retention and supporter value across multiple channels.
Key responsibilities
- Lead, motivate and develop a team of three Individual Giving professionals.
- Shape and deliver the Individual Giving strategy in line with wider organisational objectives.
- Develop and oversee integrated, multi-channel fundraising campaigns across DM, digital, paid social, PSMS, telemarketing, cash appeals, newsletters, raffles and in-memory giving.
- Lead supporter acquisition activity, with a focus on long-term ROI and lifetime value.
- Embed a strong test-and-learn approach to identify opportunities for growth and improvement.
- Use data, insight and campaign performance to inform strategic decisions.
- Manage budgets, forecasts, income and expenditure reporting and KPIs.
- Monitor campaign performance and provide regular financial and non-financial reporting.
- Develop and improve supporter journeys to maximise engagement, retention and long-term value.
- Work with Supporter Care to ensure an excellent supporter experience.
- Manage relationships with external agencies and suppliers, including contract negotiation.
- Ensure fundraising activity meets relevant regulatory and compliance requirements.
- Monitor sector trends, legislation and emerging opportunities for Individual Giving growth.
About You:
- Experience developing Individual Giving strategies and implementing test-and-learn programmes.
- Proven experience acquiring new donors with a focus on long-term ROI and lifetime value.
- Strong experience managing integrated, multi-channel direct marketing campaigns.
- Excellent numerical and analytical skills, with the ability to interpret data and translate insight into action.
- Experience managing budgets, forecasting income and expenditure and reporting against targets.
- Experience working with data teams to deliver insight-led fundraising strategies.
- Experience managing and developing staff and creating a supportive, high-performing team culture.
- Experience managing external suppliers and agencies.
- Strong knowledge of fundraising regulation, data protection, Gift Aid and relevant direct marketing legislation.
- Excellent communication, influencing and negotiation skills, including the ability to work with senior stakeholders.
- A collaborative and proactive approach, with excellent organisation and time management skills.
- Creativity and innovation, with the ability to critically assess ideas and identify new income opportunities.
Salary & Benefits
- Salary: £50,000 - £55,000 per annum
- Contract type: Permanent, full time
- Location: London, hybrid working , 3 days a week in the office.
- Deadline: 4th September at 8am
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Individual Giving Lead (Acquisition) sits within the Individual & Legacy Giving team and is responsible for raising funds through prize-led individual giving activity. The role leads the development and delivery of donor acquisition campaigns for prize – led products, creating compelling propositions that engage supporters through Guy’s & St Thomas’ Charity’s prize-led fundraising products.
The Individual Giving Lead for the prize – led programme manages integrated multi-channel marketing campaigns across online and offline channels, driving growth in player numbers, supporter value and long-term engagement. The role uses insight, testing and performance analysis to optimise campaign effectiveness, ensuring all activity is data-driven, compliant and delivers strong financial returns.
Key Responsibilities
Strategy & campaign leadership:
- Develop and deliver the prize-led acquisition campaigns with income and player acquisition targets.
- Identify growth opportunities within prize-led fundraising models.
- Manage campaign lifecycles from concept to evaluation.
Campaign management & delivery:
- Create detailed project plans, briefs, schedules and budgets.
- Manage campaign timelines to ensure delivery on time and to income targets.
- Work across channels including direct mail, digital, paid social, DRTV (where relevant), email and telemarketing.
- Ensure all communications are on brand, accessible, and aligned with organisational values.
Financial management & reporting:
- Manage campaign budgets and expenditure. • Monitor income and expenditure performance; provide reforecasts where required.
- Process POs and invoices in a timely and accurate manner.
- Produce performance reports analysing KPIs including response rate, CPA, retention and average gift.
- Make proactive, evidence-based recommendations to optimise performance.
Supplier & agency management:
- Lead relationships with media agencies, External Lottery Manager, gaming suppliers, Professional Fundraising Organisations (PFOs), print and production partners.
- Negotiate contracts and ensure compliance requirements are met.
- Monitor supplier performance and conduct regular reviews.
- Support audit processes where required.
Data, insight & compliance:
- Work closely with the Data team to ensure effective segmentation, targeting and testing.
- Use data intelligently to improve activity performance.
- Ensure all activity complies with: o
- Fundraising Regulator Code of Fundraising Practice o GDPR and UK Data Protection legislation
- Safeguarding principles o Gambling Commission regulations (where applicable to prize-led fundraising)
Collaboration & leadership:
- Partner with Supporter Experience, Experience & Engagement, Finance, Procurement and Data teams.
- Act as a champion for innovation within acquisition fundraising.
- Contribute to a collaborative, inclusive and high-performing team culture.
- Represent Individual Giving professionally across internal stakeholder groups.
- Work in a hot desk environment, at least two days per week of meaningful time in the Foundation’s office, plus time within a hospital or other sites as required.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Strong project management skills with the ability to manage multiple campaigns simultaneously.
- Excellent written and verbal communication skills. • Confident briefing and influencing internal stakeholders.
- Strong analytical skills with the ability to interpret data and apply insight.
- Proficiency in CRM databases, digital platforms and financial systems.
- Commercially astute and results-driven.
- Highly organised with strong attention to detail.
- Proactive and solutions-focused.
- Adaptable in a fast-paced, growth-oriented environment.
- Strong relationship builder with influencing capability.
- Committed to diversity, equity and inclusion.
- Strong campaign analysis and reporting capability.
- Value diversity and treat others with respect, showing sensitivity towards differences, promoting and encouraging diversity, and building on people’s different skills and talents to enhance the quality of their own and others’ work.
Knowledge, experience, and qualifications:
- Significant experience of delivering online and offline acquisition campaigns within Individual Giving.
- Strong track record of meeting or exceeding income targets.
- Experience managing multi-channel direct marketing campaigns (online and offline).
- Budget management and financial forecasting experience.
- Experience managing agencies and external suppliers.
- Understanding of relevant Fundraising Regulator codes, GDPR regulations, safeguarding principles, and ability to independently apply them to own campaigns and projects.
- Deep understanding of direct marketing acquisition principles and KPIs.
- Knowledge of GDPR, Data Protection Act 2018 and Fundraising Regulator requirements.
- Understanding of compliance requirements related to prize-led fundraising.
Benefits
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and data-minded Senior Growth Manager to lead its supporter growth activity and help turn engagement into long-term income and loyalty.
This is a senior role focused on one of the biggest opportunities within RBL’s mass fundraising programme. You will lead the strategy for Growth, using data and supporter insight to shape targeted cross-sell, upsell and reactivation activity across individual giving. The focus will be on understanding what supporters need, when they are most likely to engage and how communications can strengthen the individual giving supporter experience while increasing lifetime value.
Reporting to the Head of Acquisition and Development, you will define Growth plans, set priorities and use performance data to understand what is working and where there is potential to improve.
Working closely with colleagues across Acquisition, Welcome, Retention, Planning, Data, Events, Legacies and other areas of Fundraising, you will help create a consistent supporter experience and ensure Growth activity contributes to wider fundraising objectives.
You will also lead and develop a Growth Manager and two Growth Officers, creating clarity, supporting high performance and ensuring the team has the insight and focus needed to deliver. Strong stakeholder management will be important, as you build effective relationships across RBL and with external agencies, bringing together different teams and priorities to deliver joined-up supporter journeys.
The ideal candidate will bring significant experience of developing and delivering mass fundraising or customer communication strategies, with a strong understanding of individual giving, supporter experience and how data can be used to improve engagement and income.
You will have proven experience managing teams, working with complex programmes and budgets, and using insight to make informed decisions about audiences, communications and performance. You will be comfortable translating strategy into clear plans and measurable outcomes, while influencing stakeholders across a large and complex organisation.
This is an opportunity to shape how RBL builds stronger relationships with its supporters beyond their initial engagement, using data, insight and a clear understanding of supporter needs to increase loyalty, sustainable income and long-term value in support of the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week
The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.
This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.
Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.
You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.
The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.
This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.
Please download the candidate pack [PDF] for full details and how to apply.
Closing Date: Monday, 14th September
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Senior Individual Giving Manager
£55,000-£57,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – 2 days per week in our office in Cheam, Surrey, including Tuesday
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for a Senior Individual Giving Manager to join us as we embark on the next phase of our strategy to accelerate income growth. This senior leadership role leads the full individual giving line, holding acquisition, retention, supporter care and legacy together as a streamlined donor journey.
The role will focus on reducing the attrition of regular-giving supporters and growing our community lottery, alongside supporter journeys, payroll giving stewardship and migration, lottery and regular giving acquisition, and legacy cultivation.
If you are ready to take on the challenge to rebuild a sustainable individual giving programme, then we would like to hear from you!
The ideal candidate will have demonstrated senior-level responsibility for an income line. They will be highly experienced in leading individual giving, regular giving or supporter retention programmes, with a strong understanding of payroll giving. They will also have significant experience of growing a lottery, raffle or similar prize-led product. Line manager experience is essential.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 6 September 2026.
First interviews will take place online on 11 September 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.
Ready to build the campaigns that bring thousands of new supporters to the fight against prostate cancer?
At Prostate Cancer Research, we're making huge strides. Our supporter base has quadrupled in the last two years, our campaigns are making national headlines, and we have just secured board approval for a significant new investment in individual giving.
We are looking for an ambitious Individual Giving Executive to take real ownership of campaign delivery, running acquisition activity from brief to results, and building the supporter journeys that turn a first gift into a lasting relationship.
This is a hands-on delivery role with genuine scope to grow. You will not be waiting for permission to test something. We're looking for someone who wants to own campaigns, learn fast from what the data tells them, and see the direct line between their work and better outcomes for patients.
Your Mission:
• Take end-to-end ownership of individual giving acquisition campaigns across paid social, paid search, email and offline appeals.
• Design and build the welcome, impact and upgrade journeys that new regular givers experience in their first year, and beyond.
• Develop and deliver the activity that turns campaigners, petition signers and event participants into committed supporters.
Why Join Us?
• This is a new, investment-funded role for impact, with a clear remit and visible results from day one.
• We are committed to your professional development within a supportive team. You will start with a clear focus, and as you grow there will be scope to broaden into other areas of IG and shape your own specialism.
• We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, thank you staff bonus, and more.
If you're a fundraiser who thrives on delivery, wants ownership of your own campaigns, and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
The responsibilities below reflect where the role will focus in its first year. Individual Giving is a growing team working to Agile principles, so priorities will develop over time. We would expect the postholder to support colleagues across Public Fundraising as needs change, and to shape their own areas of specialism as they grow in the role.
Campaign Delivery and Acquisition
• Take end-to-end ownership of assigned individual giving acquisition campaigns, from brief and creative development through to build, launch, optimisation and evaluation.
• Deliver lead generation activity across paid social, paid search and email, working with our digital consultants and agency partners on execution.
• Support the delivery of integrated campaigns where conversion takes place by telephone or mail, briefing our telemarketing partner, managing lead flow, and monitoring lead quality and volume.
• Deliver cash appeals across email, direct mail and digital, taking a named lead role on agreed appeals within the annual cycle.
• Test and optimise creative, audiences, landing pages and asks, maintaining a clear test log and sharing what we learn across the team.
• Monitor campaign performance against CPL, CPA, response rate and ROI targets, reporting on results and flagging where reallocating budget would improve returns.
• Contribute to the testing and rollout of new fundraising propositions as they emerge from our proposition development work.
• Track campaign spends against budget, raise purchase orders, and support reforecasting.
Supporter Journeys, Retention and Upgrade
• Design, build and implement the welcome journey for new regular givers, covering the welcome pack, thank-you contact and automated email sequence.
• Plan and deliver structured upgrade activity and other asks to regular giving and cash supporters, working with agency partners where telephone delivery is used.
• Contribute to reducing first-year attrition and increasing average gift value against agreed targets, reporting on retention by cohort and upgrade take-up and taking learnings forward.
• Work closely with the Team so that journeys are practical to deliver, with reactive supporter contact and fulfilment considered.
Cross-Sell and Collaboration
• Develop and deliver cross-sell activity that introduces supporters from one part of our fundraising to another, for example inviting campaigners, petition signers, community fundraisers and event participants to give regularly.
• Support legacy and in-memory promotion by embedding appropriate messaging within acquisition and supporter journey communications.
• Work with Agile principles in mind, planning and delivering collaboratively.
• Provide cover and support for colleagues across Public Fundraising during periods of peak activity, absence or change, and deputise for the Individual Giving Manager where required.
Data, Compliance and Ways of Working
• Maintain accurate campaign and supporter records within our CRM system (Access CRM), and brief data selections and segmentation accurately.
• Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice.
Skills and Competencies
Our ideal candidate would have the following:
• Demonstrable experience delivering direct marketing or individual giving campaigns end to end, within a charity, agency or comparable commercial environment.
• Hands-on experience setting up and managing campaigns in Meta Business Suite and/or Google paid advertising, and in email marketing platforms such as Mailchimp.
• Experience planning, building or contributing to supporter journeys, welcome programmes or automated email sequences.
• Comfortable working with campaign data and reporting against metrics such as CPL, CPA, response rate and ROI using tools such as Google Analytics 4 (GA4), and within Excel, and using results to make decisions.
• Strong written communication, with the ability to write and brief compelling fundraising copy that motivates and inspires.
• Experience briefing and working alongside agencies, consultants or external suppliers to deliver activity to deadlines.
• Ability to manage multiple concurrent campaigns and priorities in a busy environment, with excellent attention to detail.
• A collaborative and innovative mindset with a desire to test, learn, and work cross-functionally.
• Comfortable in a changing environment where priorities shift, and willing to take on new areas as the team's needs and your own development require.
• A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
Desirable:
• Experience of regular giving retention, upgrade or reactivation activity.
• Experience of telemarketing or direct mail campaigns, including briefing agencies and managing data selections.
• Experience working with a CRM system, particularly Access CRM, and with donation platforms such as Fundraise Up.
• Knowledge of WordPress website optimisation and landing page build, or a strong desire to learn.
• Experience working within Agile project management frameworks.
• Ability to utilise and integrate AI tools and workflows such as Microsoft Copilot including agents to improve effectiveness, efficiency and outcomes where appropriate.
How To Apply
Please apply by submitting your CV and a short supporting statement (maximum 300 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our office in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward. The deadline for applications is Wednesday 9th September 2026 with first round interviews scheduled to take place w/c 14th September 2026.
For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.
For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
Salary: £35,000- £43,000
Location: Southampton (Hybrid – 2/3 days in the office)
Contract: Permanent- full time (open to part-time 4 days pw)
Closing date: ASAP
We are delighted to be working with Southampton Hospitals Charity transforming patient care across the South. They are looking for a creative, data?driven Individual Giving Manager to lead and develop their Individual Giving programme.
You’ll shape multi?channel campaigns, strengthen supporter journeys and drive income across regular giving, one?off appeals, digital fundraising and incentivised giving products such as lottery and raffles programmes. This is a role with real opportunity for development, ideal for someone who wants to build and grow an IG programme with great potential.
To be successful as the Individual Giving Manager, you will need:
- Experience delivering multi?channel IG campaigns
- Confidence to grow regular giving, supporter journeys, upgrades and retention
- Exposure to lottery and raffles fundraising
- Track record of being proactive, organised and comfortable working across teams
If you would like to discuss this role with us please email your CV or contact us and quote the reference 3078MA
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We have an exciting opportunity for an Individual Giving Manager to help grow support for the Royal Shakespeare Company. Working closely with the Head of Individual Giving, you will develop and deliver fundraising campaigns that inspire audiences to become members, patrons and donors, while ensuring our supporters receive outstanding stewardship and engagement opportunities.
Reporting to the Head of Individual Giving, your key areas of responsibility will include:
- Developing and delivering individual giving campaigns to recruit, retain and upgrade donors, members and patrons.
- Planning and managing integrated fundraising activity across digital, direct mail, telephone and face-to-face channels.
- Creating compelling supporter journeys that encourage deeper engagement and long-term support.
- Managing donor stewardship, communications and exclusive supporter experiences, ensuring every interaction reflects the RSC's values.
- Working collaboratively with colleagues across Development, Brand & Audiences and Communications to deliver effective fundraising content and campaigns.
- Monitoring campaign performance, analysing supporter data and using insights to improve future fundraising activity.
To be suitable for this role, it is essential that you have:
- Experience of managing successful Individual Giving, Membership or Patron fundraising programmes.
- Proven ability to plan and deliver multi-channel fundraising or membership campaigns that achieve income and engagement targets.
- Strong understanding of donor acquisition, retention, stewardship and supporter journey development.
- Experience of using CRM systems and fundraising data to analyse performance and inform campaign decisions.
- Excellent project management and organisational skills, with the ability to manage multiple priorities and deliver to deadlines.
- Outstanding written and verbal communication skills, with the ability to build strong relationships with supporters, colleagues and external partners.
The RSC's Development department is split between Stratford-upon-Avon and London, with the Individual Giving team based in Stratford-upon-Avon. This position will be based in Stratford-upon-Avon, with occasional travel to London.
This role is a full-time, permanent position working 35 hours per week, Monday to Friday. You will be required to work in the office or on site for a minimum of 3 days per week. Due to the nature of our work, occasional weekend and evening work may be required.
Application Process
All applications should be made online using the RSC website.
The closing date for applications is midnight on Monday 31 August.
First stage interviews will be online on Friday 4 September, and second stage will be in person on Thursday 10 September.
About the RSC
The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
We are committed to building a diverse workforce and welcome applications from allindividuals.
We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.
The Royal Shakespeare Company (no. 212481) is a registered charity.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Position: Charity Shop Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Northenden, Greater Manchester, M22
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control.
The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.
Key Responsibilities:
- Oversee all shop operations, including sales, stock management, and visual merchandising.
- Manage a team of volunteers and staff, providing training, guidance, and support.
- Drive sales targets and ensure the shop meets its fundraising goals.
- Ensure exceptional customer service standards are consistently met.
- Organise and coordinate in-store promotions and events.
- Manage donations and stock intake, ensuring the shop remains organised and efficient.
- Adhere to health and safety regulations and ensure the shop operates within budget.
This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.
Closing date for applications: 12pm on Friday 4th September 2026
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
