Campaign manager regular giving jobs

We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving.

The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards.

The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You’ll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.

Key Responsibilities:

Campaign Management

· Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving.

· Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships.

· Act as a day-to-day point of contact for external stakeholders and agency partners.

· Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets.

· Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement.

· Support testing and optimisation activity across campaigns using test and learn principles.

· Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes.

· Development of engaging campaign materials and supporter communications.

· Support cross-team collaboration and integrated campaign activity across the organisation.

Planning, Reporting and Budget Support

· KPI tracking, trend analysis and reporting across a range of financial and non-financial measures.

· Regular campaign reporting, forecasting and performance monitoring.

· Live programme optimisation to help ensure campaign targets are achieved.

· Contribute to annual planning and campaign development processes.

· Conduct invoice reconciliation and processing to ensure timely payment of suppliers.

· Maintain accurate campaign records, trackers and documentation.

· Provide administrative and reporting support for agency reviews, meetings and campaign evaluations.

Training and Compliance

· Delivery and coordination of fundraiser training and engagement activity with agency partners.

· Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained.

· Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice.

· Oversee mystery shopping, shadowing and quality assurance processes where required.

· Maintain accurate compliance and training records across agency partners.

Knowledge, skills and experience needed:

· Experience supporting fundraising, marketing or direct marketing campaigns.

· Experience working with external suppliers, agencies or stakeholders.

· Experience reporting on campaign performance and KPIs.

· Understanding of fundraising, marketing or customer engagement principles.

· Experience working with CRM or database systems.

· Experience managing multiple projects or priorities simultaneously.

· Experience within face-to-face fundraising or supporter acquisition.

· Understanding of fundraising regulations and compliance requirements.

· Experience within the charity sector.

· Experience working with Regular Giving, Lottery or Payroll Giving products.

· Excellent organisational skills with the ability to prioritise workload effectively.

· Strong communication and relationship-building skills.

· Ability to analyse data and produce meaningful reports and insights.

· Good attention to detail.

· Ability to work collaboratively across teams and with external stakeholders.

· Confidence communicating with people at all levels.

· Proactive approach with a focus on continuous improvement.

· Good working knowledge of Microsoft Office programmes, particularly Excel.

· Strong team player with a positive and flexible approach.

Willingness to travel independently and occasionally work unsocial hours where required

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The Senior Programme Manager will be responsible for  managing  FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London. 

Context and Background

The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. 

This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC’s strategic priorities. 

Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. 

The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC’s mission. 

Job purpose

The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. 

· Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels 

· Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture 

· Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns 

· Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value 

· Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns 

Key relationships – Internal

●        Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. 

●       Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer 

●       Member of Public Engagement Leadership Team 

●        Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. 

●        Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. 

Key relationships – External

· External Agencies and Suppliers – including Creative and Media Agencies.

· External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends.

· Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing

Main duties and responsibilities

·       Campaign Planning and Delivery 

o   Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. 

o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture 

o   Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. 

o   Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. 

o    Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. 

o   Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. 

o   Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. 

o   Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. 

o   Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. 

·       Strategic Leadership and Integration 

o   Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. 

o   Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. 

o   Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. 

o   Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals 

o   Undertake other duties as required by the Head of Engagement Delivery. 

·       Financial Management and Supplier Oversight 

o   Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. 

o   Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. 

·       Team Leadership and Development 

o   Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability 

o   Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed 

o    Develop T-shaped skills across the team to increase flexibility and cross-channel capability 

Responsibilities for all Staff within Engagement and Fundraising Directorate 

· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.

· To behave at all times in a manner consistent with the NSPCC’s Values.

· To ensure data used in relevant systems is current, accurate and reliable.

· To maintain an awareness of own and others Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

·  A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person specification

1.             Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 

2.             Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 

3.             Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 

4.             Proficient in using data, analytics, CRMs, and business systems to generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 

5.             Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 

6.             Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence, wellbeing and sustained high performance to deliver complex campaigns. 

7.             Deep understanding of audience and supporter experience across every touchpoint, with a focus on growing engagement, retention, loyalty, and long-term value. 

8.             Effective cross-organisational collaborator, skilled in aligning stakeholders, leading cross-functional delivery, and navigating complex environments with influence and confidence. 

9.           Excellent planning and workload management skills, able to balance strategic priorities and operational delivery across multiple projects in fast-paced, agile environments, delivering high-quality outputs at pace and responding effectively to changing performance, insight and organisational priorities 

10.        Exceptional interpersonal, communication, and negotiation skills, with the credibility to present to and influence stakeholders at all levels, both internally and externally including creative and media agencies and suppliers, to deliver high-quality campaign outcomes 

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About the Sheldrick Wildlife Trust

For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.

We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.

The Opportunity

This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.

Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.

We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.

What You Will Do

• Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
• Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
• Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
• Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
• Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
• Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
• Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
• Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
• Explore opportunities to grow income from European and international donors
• Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
• Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.

About You

We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.

• Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
• Experience developing individual giving programmes, including mid-level or major donor cultivation
• A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
• Experience managing a small fundraising team with warmth, clarity and accountability
• Strong relationship management and stewardship skills
• Experience working with a donor CRM and using data to inform fundraising decisions
• Comfortable in a building role – excited by developing programmes that don't yet exist
• Experience managing fundraising budgets and producing income forecasts and performance reports.
• Genuine passion for wildlife conservation – this role is for someone who cares about the cause
• Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office

Why Join Us

• A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
• A large, loyal and warm supporter base with significant untapped potential
• Real scope to build something – this is a new role with genuine influence from day one
• A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
• Direct line to the Executive Director and member of senior leadership team
• 25 days annual leave plus bank holidays (33 days total)
• Salary exchange pension with 5% employer contribution
• Salary of £55,000 – £60,000 depending on experience

How to Apply

Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.

We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.

All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.

The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio 
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity 
has been growing its supporter base over recent years and has an ambition to create a step change in our 
approach and significantly grow our Individual Giving donors and supporters.

This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a 
deep understanding of print and digital marketing, and robust analytical skills, able to make clear 
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work 
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’ 
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual 
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.

Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual 
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.

2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct 
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter 
engagement and data. The post holder will lead on the development of compelling campaign 
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter 
communications.

3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans 
to continuously improve performance, response rates and ROI. To ensure effective use of campaign 
data to improve targeting, segmentation and overall campaign performance

4. To design and implement campaigns with robust and engaging supporter journeys, that build 
meaningful relationships and increase lifetime value & thereby long term sustainable income

5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth

6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as 
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture

7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team 
for all relevant Individual Giving and Legacy campaigns/products 

8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI 
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment 
Houses, to maximise campaign effectiveness

9. To lead and maximise opportunities to drive new data acquisition and lead generation across all 
channels, including reviewing and optimising existing lead generation activity and developing new, 
innovative lead generation campaigns

10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling 
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is 
compliant with all legislation and best practice

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Department: Fundraising, Marketing & Communications

Reports to: Director of Fundraising & Communications

Work Pattern: Full Time (35 hours per week)

Location: Hybrid working (3 days in office Aylesbury, Bucks)

Salary: £35,000-£39,000

The Marketing and Communications Manager will lead the development and delivery of integrated marketing and communications activity to support Calibre Audio’s growth, brand awareness and member engagement. The postholder will play a pivotal role in increasing audience reach, driving acquisition, enhancing supporter journeys and positioning Calibre Audio as the leading UK charity for audiobooks.

The role combines strategic planning, hands-on campaign delivery, performance analysis and stakeholder collaboration to support the achievement of ambitious income and membership targets.

Key Responsibilities

Marketing Strategy & Delivery

• Develop and deliver an integrated marketing strategy aligned with organisational objectives.
• Lead multi-channel campaigns (digital, social, email, paid media and partnerships) to drive acquisition, engagement and retention.
• Deliver an “always-on” acquisition programme across key channels.
• Ensure all activity contributes to reducing cost per acquisition.
• Manage marketing budgets, ensuring effective allocation and optimisation of spend.

Audience Growth & Brand Development

• Grow Calibre Audio’s social media audience and increase engagement through targeted campaigns.
• Lead initiatives to increase brand awareness and position Calibre Audio as the UK’s leading audiobook charity.
• Develop and maintain consistent brand messaging and identity across all platforms.
• Plan and manage a forward social media content calendar to ensure timely, effective delivery.

Digital Marketing & Performance

• Oversee the effective use of Google Ad Grants ($10,000/month), ensuring quality lead generation and measurable results.
• Monitor, analyse and report on campaign performance using data-driven insights to improve outcomes.
• Implement testing frameworks (A/B testing, optimisation cycles) to improve conversion rates and engagement.

Membership Growth & Supporter Journeys

• Support the growth of active memberships.
• Contribute to the development and delivery of supporter journeys across marketing and fundraising channels.
• Improve member satisfaction through targeted communications and continuous feedback loops.

Communications & Engagement

• Develop and implement an integrated communications plan for internal and external audiences.
• Increase engagement with communications across staff, volunteers and members.
• Oversee production of regular newsletters and stakeholder communications in accessible formats.
• Deliver social engagement campaigns to drive interaction and community building.
• Manage and optimise email marketing platforms (e.g. MailChimp) for effective stakeholder communication.

Ambassador & Advocacy Programmes

• Support the rollout of patron, VP and ambassador programmes.
• Develop a user ambassador initiative showcasing member stories to drive advocacy and awareness.

Internal Communications & Collaboration

• Improve internal communications processes, ensuring effective feedback loops between teams and leadership.
• Increase staff satisfaction and engagement with communications.
• Work closely with fundraising colleagues to align campaigns with income generation objectives.

Leadership & Management

• Manage and develop external suppliers where applicable.
• Foster a culture of collaboration, creativity and accountability within the team.
• Provide regular reporting and insight to senior leadership on marketing performance.

Person Specification

Experience

• Proven experience in a marketing or communications management role (charity or not-for-profit desirable).
• Track record of delivering successful multi-channel marketing campaigns.
• Experience in digital marketing, including social media, email marketing and paid advertising.
• Experience of using data and analytics to drive decision-making and performance.

Skills & Knowledge

• Strong strategic thinking combined with hands-on delivery capability.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Budget management and ROI analysis experience.
• Knowledge of CRM systems and marketing platforms (e.g. MailChimp, HootSuite, Google Ads).

Personal Attributes

• Creative, proactive and results-driven.
• Passionate about accessibility and inclusion.
• Strong interpersonal skills with the ability to influence and collaborate.
• Comfortable working in a fast-paced environment with competing priorities.

Additional Information

The role may require occasional out-of-hours work for events or campaign launches. The postholder will be expected to champion Calibre Audio’s values and commitment to accessibility in all communications.

STAFF BENEFITS PACKAGE

• 30 days annual leave, plus an additional Calibre Christmas closure day
• Matched pension contributions up to 5% of salary
• Medical Cash Plan (Hive Insurance Bronze Package)
• Life Assurance cover of 2 x salary through the Canada Life Death in Service scheme
• Employee Assistance Programme (EAP) providing confidential support and advice
• Access to Calibre Rewards through Reward Gateway, offering discounts and savings across hundreds of retailers
• Commitment to learning, development and career progression
• A supportive, inclusive and values-led culture
• Free on-site parking

Role Purpose

The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

Asylum Matters is looking for a dynamic campaigner & policy manager committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time.

Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. The Yorkshire & Humber Campaigns & Policy Manager will work with the grass roots organisations and established Asylum, Refugee and Migrants rights organisations across Yorkshire and Humber, and the amazing lived experience campaigners to drive change locally. They will also provide specialist policy resource to Asylum Matters nationally, sitting across our four national campaigns around asylum justice, accommodation, asylum support and working rights. Helping us respond to government policy proposals and develop and support our sectors approach to a progressive asylum system.

We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We are rooted in communities and committed to playing our full part in shifting the narrative around asylum, and helping our communities develop their resilience and solidarity with people seeking asylum at the forefront of our work.

The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will hold extensive experience in analysing and shaping asylum policy and support the policy work of Asylum Matters Nationally. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.

We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.

Candidates must have the right to work in the UK.

Application Instructions

Please submit your current CV, plus a supporting statement that details how you have the experience to meet the essential criteria within the Job Pack attached. Please note we don’t accept general covering letters, failure to submit a supporting statement that details how you meet each of the 8 essential criteria will disqualify your application.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. 

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.

Purpose

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

Main Responsibilities

Contribute to CUK mission and its strategic objectives:

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.

• Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.

Situational awareness and research:

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.

• Guide the team in proactive media monitoring, enabling timely responses to significant developments.

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.

Strategy development:

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.

Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.

Reputational & risk management:

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.

• Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.

Materials development and dissemination:

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.

• Create and refine key messaging for public communications, including FAQs and response guides.

Social media and website

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.

External relationships (including media and press)

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.

• Strengthen and maintain broad cross-party support for the Living Wage agenda.

Campaign & events management

• Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.

• Lead on media and messaging elements of agreed comms-led campaigns.

Internal comms & knowledge management

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.

Internal relationships

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.

• Provide line management and development support to the Media Manager and Events Manager.

Learning, expertise & DEI

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.

• Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.

• Contribute to a positive and inclusive team culture.

• Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.

Person Specification

(D) Desirable, (E) Essential

Experience

· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)

· Experience in line managing and leading a team. (E)

· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)

· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)

· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)

· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)

· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)

Key skills and knowledge

• Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).

Personal qualities & values

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)

• Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be held 17th and 18th August.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £34,281 to £38,149 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 02/08/2026

Ref No: 1096

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Senior Individual Giving and Legacy Fundraiser role.

About the Role:

As Senior Individual Giving & Legacy Fundraiser, you will play a key role within the Individual Giving & Legacy team, leading the delivery of high-impact fundraising campaigns that inspire long term and loyal support. You will be responsible for developing and implementing multi-channel fundraising activity, including appeals, regular giving, lottery and legacy campaigns, helping to secure sustainable income growth and engagement for Tŷ Hafan. 

Working closely with colleagues across the charity, you will use insight, analysis and creativity to deliver excellent supporter experiences and maximise campaign performance. You'll also provide leadership to a small team, manage external suppliers and agencies, and help shape the future development of individual giving and legacy fundraising at Tŷ Hafan.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week, with occasional evening and weekend work to support fundraising activities/events.

About you:

You are an experienced direct marketing, fundraising or supporter engagement professional with a strong track record of delivering successful campaigns that generate income and build lasting supporter relationships. You understand how to combine data, insight and creativity to develop compelling fundraising activity across a range of channels, and you are motivated by achieving meaningful results that make a difference. 

You are a confident and proactive project manager who can balance multiple priorities, manage budgets and suppliers, and keep complex campaigns on track. You are experienced at analysing performance, identifying opportunities for improvement and using evidence to inform future decisions, communicating clearly and effectively with a wide range of audiences. 

Ultimately, you are passionate about delivering outstanding supporter experiences that can help Tŷ Hafan provide vital care and support to children with life-shortening conditions and their families across Wales. 

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Closing Date: 2nd August 2026

Interview Date: 17th August 2026

Do you have experience managing paid digital acquisition campaigns? Great Ormond Street Hospital Charity are hiring for a Senior Individual Giving Executive to join our acquisition team. 
 

With a focus on paid digital, DRTV and telemarketing campaigns, this is an exciting opportunity for someone with experience in fundraising, direct marketing or campaign management to work across a range of acquisition channels and help recruit new supporters to our Regular Giving and Lottery programmes.
 

Salary
 

The salary for this position is £38,692 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Manage the day-to-day delivery of regular giving and lottery campaigns to recruit new supporters. 
• Develop campaign briefs and work with internal stakeholders and external agencies to deliver campaigns on time and to budget.
• Manage end-to-end campaigns across paid digital, DRTV, telemarketing and other online and offline channels, from creative development through to campaign analysis and optimisation.
• Lead a test-and-learn approach by using campaign insight and analytics to identify trends, measure performance and inform future campaign activity.
• Contribute to the development and testing of new fundraising products and campaign ideas.

Skills, Knowledge and Expertise

• Previous experience managing campaigns.
• Strong project management skills, with the ability to manage multiple projects.
• Experience of digital campaigns, including paid social and paid search.
• Excellent communication and relationship building skills. 

Previous experience working within the charity sector is desirable but not essential for this role. 

About the Team

This role sits within the Committed Giving Team, which is responsible for the acquisition and retention of regular giving supporters. The team work across 3 key areas; Acquisition (Paid Digital and offline channels), Direct Dialogue Acquisition (Face to Face channels) and Stewardship. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families.   

DBS - the successful candidate will be subject to a basic DBS check as part of the pre-employment process. 

Individual Giving Officer 

Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work 

Term: Six-month FTC, with possibility of extension 

Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. 

Salary: £29-31K dependent on experience 

How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role.  

Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August.  

King’s College Hospital Charity

King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. 

Our Values

We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are.  

We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.  

The Role

Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. 

Key Tasks 

• Help to co-ordinate our match funded Christmas Campaign 
• Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements  
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams  
• Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell 
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team  
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses  
• To support the Head of Supporter Engagement with the development of a legacy marketing programme 
• Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved 
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations  
• Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database 
• Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations 
• Send out stewardship materials to supporters from the office 
• Support the C&E Manager with fundraising event and donor stewardship as required 
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust  
• Work with the Finance Team to process invoices and ensure activities are properly coded 

Charity systems & compliance responsibilities

As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: 

• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements  
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post  
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records  
• You are responsible for complying with the Charity’s policies and procedures  
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff 

Other

It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. 

Skills & Experience

• Excellent organisational skills and attention to detail (Essential) 
•  Excellent written communication skills (Essential) 
•  Competent in Microsoft Office suite, particularly Word and Excel (Essential) 
•  Ability to prioritise work and be proactive when working on multiple campaigns (Essential) 
•  Excellent relationship building and interpersonal skills (Essential) 
•  Experience in one or more of the areas of fundraising listed (Desirable) 
•  Prior experience of stewarding donors and handling enquiries/complaints (Desirable) 
•  Experience of working with third-party agencies to deliver fundraising activities  (Desirable)  
•  Previous experience using a Customer Relationship Management (CRM) Database (Desirable) 

Programmes HR Manager

Remote UK

Starting salary for this position is £41,628 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

As a MAG Programmes HR Manager, you will provide trusted generalist HR advice and support to our programmes across Eastern Europe, Latin America and the Caribbean, and Sahel West Africa. Working with Regional Directors, Senior Managers in Country and local HR teams, you will advise on complex people issues and change, strengthen in-country HR and manage risk across varied legal and cultural contexts. You will directly support Eastern Europe and Latin America and the Caribbean and line manage the HR Advisor supporting Sahel West Africa. You will also contribute to policies, employment frameworks, reward, new programme set-up and wider People and Culture projects. The role includes overseas travel to our programmes.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will have a strong track record of delivering HR services in an international or multi-country setting and advising senior managers on complex, sensitive or high-risk people matters. You can interpret employment law, policy and contracts to provide credible, practical advice across different operating contexts. You will bring sound judgement and discretion, together with strong communication, influencing and project-management skills. Experience of line management, coaching or mentoring is essential, as is the ability to work autonomously and build effective relationships across cultures and at a distance. International NGO experience is desirable, French and/or Spanish language are highly desirable, and Ukrainian language skills would also be an advantage.

We’re looking for someone with:

• A demonstrable track record of managing and delivering HR services in an international or multi-country setting.

• Experience of advising senior managers on complex, sensitive or high-risk employee relations matters, using sound employment-law knowledge and judgement.

• Experience of developing or improving HR policies, procedures, systems or employment frameworks and delivering work to a high standard.

• Experience of line management, supervision, coaching or mentoring, with strong communication and influencing skills across remote and culturally diverse teams.

Benefits and Further Information:

• Salary: £41,628 and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting a CV and cover letter detailing your suitability for the role through the link before the closing date of 9am on Monday 3rd August 2026.

We are working with a medical charity to recruit an Individual Giving Officer to join its fundraising team. Reporting to the Individual Giving Manager, this role offers a pivotal opportunity to support the delivery of the charity's individual giving programme at a time of significant growth and innovation. The programme includes face-to-face fundraising, in-memoriam giving, and direct mail appeals.

The hybrid working is 2 days a week in the office, they would consider part time as well, 3 days a week, with 1 day a week in the office.

MAIN DUTIES: