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The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. We lead the charity’s media and strategic communications activity, ensuring clear, accurate and compelling storytelling that supports research, fundraising and organisational priorities. The Strategic Communications Officer will be part of the Corporate Communications team – one of several specialist teams in the wider Department.
The Strategic Communications Officer will play an important role in delivering high‑quality campaign and communications activity that supports ARUK’s strategic goals. Reporting to the Corporate Communications Manager, this individual will mainly work collaboratively with colleagues across Brand and Strategic Marketing on our big impact campaigns, as well as supporting the corporate communications team when capacity requires – this could be working with the CEO office, Fundraising or filling a need from the wider team.
The role holder will help to coordinate campaign workflows, gather accurate information, and support the delivery of integrated communications activity. The Strategic Communications Officer will contribute to the smooth running of campaigns by maintaining organised processes, supporting planning and reporting, and helping to produce content that strengthens understanding of dementia and the urgent need for research. The postholder will also help to create engaging, accessible content for cross‑channel campaigns and ensure that messaging is consistent, evidence‑based and aligned with organisational priorities.
Projects to own and drive forward include World Alzheimer’s Month, the Christmas campaign, and other key organisational priorities.
Key Responsibilities:
Delivery & Production
· Support the research and production of campaigns and projects, including the World Alzheimer’s Month, Christmas campaigns and other Brand activity.
· Support on development of communication plans and materials for supporter‑facing activities and campaigns.
· Write, edit and proof content for campaigns and projects ensuring accuracy and narrative alignment.
· Prepare, write, pitch and issue media stories to generate coverage for our initiatives and campaigns.
Research & Information Support
· Monitor external trends and sector‑relevant topics to inform content and news planning.
Cross‑Team Support & Collaboration
· Work collaboratively with the Brand team, as well as the wider communications teams on shared projects.
· Support internal communications and the social media team for priority campaigns and strategic projects.
· Build strong relationships with internal stakeholders to understand content needs.
· Work closely with teams to ensure their content embodies Alzheimer’s Research UK tone of voice.
Administration, Planning & Coordination
· Provide project coordination support for major cross‑channel campaigns and key organisation publications.
· Maintain clear documentation ensuring campaign materials and project assets are well organised.
· Contribute to content calendars for news and campaigns.
· Manage external freelance support in peak periods.
Quality, Accuracy & Compliance
· Support continuous improvement by sharing campaign insights and recommending enhancements, including introducing repeatable process and templates.
· Champion equity, diversity and inclusion in all communications.
· Ensure clear, accurate and consistent messaging across all outputs.
What This Role Delivers
· Engaging, accessible cross‑channel campaign content that strengthens ARUK’s strategic communications.
· Improved coordination of major brand activity and strategic communications projects.
Knowledge, skills and experience needed:
· Experience in communications, campaigns, marketing or digital content roles.
Strong writing, editing and proofing skills with attention to detail.
· Experience producing content across multiple channels.
Ability to adapt complex topics into engaging communications.
· Experience supporting cross‑team partnerships or agencies.
· Strong organisational skills and ability to manage multiple deadlines and projects.
· Creative thinker with proactive, solutions‑focused approach.
· Collaborative, confident working across teams.
· Able to work independently with strong attention to detail.
· Confidence using digital tools, CMS platforms and MS Office.
· Enthusiastic about learning and communications best practice
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a strong track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.
We are now building upon this success and have launched a new, significant fundraising campaign. This campaign will help drive further transformational growth, from income across major donors, trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia.
As part of Alzheimer’s Research UK’s Leadership Team, and working closely with the senior stakeholders across ARUK, the Head of Philanthropy will lead the organisation’s work with our philanthropy audiences (namely major donors, trusts and foundations). Under the banner of the new campaign, the Head of Philanthropy will define and implement the team’s strategy, ensuring it supports the charity’s vision, mission and strategic objectives.
The Head of Philanthropy will lead a Directorate of approximately 8-10 people and line manage three team members (namely the Philanthropy Executive and two Philanthropy Managers).
The role holder will also personally lead on relationships with a small group of ARUK’s most generous supporters, and prospective supporters, across Philanthropy audiences.
Key Responsibilities:
Strategy, finance and reporting
· Work with the Director of Philanthropy and Partnerships and Partnerships to lead on the strategy for the Philanthropy Team, including leading on the Ops plan, budgeting and strategy for the team.
· Grow Philanthropy income at Alzheimer’s Research UK, in line with agreed targets and expenditure.
· Monitor progress against targets, adjusting as necessary.
· Provide direction, guidance and support across the Philanthropy team.
· Evaluate reporting methods across the team and ensure they facilitate the accurate recording of the Philanthropy team’s fundraising activities.
· Represent the Philanthropy team at Head level internally.
Fundraising
· Manage a small portfolio of key current and prospective donors, building strategic relationships at the very highest level and delivering six and seven-figure gifts.
· Build a network of Senior Volunteers, working with the Director of Philanthropy and Partnerships to ensure the team are maximising the opportunities available through our President, Chair and other senior stakeholders.
· Develop a thorough understanding of ARUK’s projects, policies and activities to enable you to articulate the mission of our work and inspire people to join us.
· Present and pitch to potential supporters and donors, managing high-level meetings where relevant and engaging other appropriate senior representation when needed.
· Ensure high-quality management of existing supporter relationships, making sure supporters find giving to ARUK rewarding and enjoyable.
· Tailor and develop Cases for Support to attract support for the work of ARUK’s projects.
· Manage and attend events and meetings with external representatives and involving the Director of Philanthropy and Partnerships, CEO and other colleagues and volunteers.
· Work with senior and scientific staff, empowering them to build relationships with current and prospective supporters.
· Explore the opportunities for cross-team working, especially, but not limited to the Corporate Fundraising and Celebrity teams.
Line Management and people management
· Inspire, motivate, challenge and support individuals and teams within the Philanthropy team. Promote collaborative working across the team and with other teams across the charity, developing a culture of innovation, openness, accountability and resourcefulness.
· Line manage three members of staff, namely two Philanthropy Managers and the Donor Relations Manager, actively empowering, coaching and supporting them to develop their teams’ operational plans and deliver on key priorities.
· Set clear goals, objectives and KPIs for each team member and provide them with the ongoing guidance and support they need to reach them.
· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.
· Provide strong leadership and support to the Philanthropy Team, through coaching, mentoring and developing individuals to enable them to effectively carry out their role. Carry out performance appraisal meetings and effectively promote team building and collaborative working to deliver the strategic and operational plans.
· Ensure all Philanthropy and Partnerships activity is conducted to the highest standards and in line with the strategic priorities, developing consistent and rigorous methods for measuring success and sharing knowledge/outcomes across the team, department, and wider charity.
Communications
· Work closely with the Finance team to ensure all grants are correctly allocated and used, and conditions met
· Liaise and work with the Research team and the Communications team to produce accurate and timely reports and applications
· Stay up to date with ARUK’s research and other news to be able to communicate effectively with supporters, disseminating the charity’s key messages both among the team and to key supporters.
Knowledge, skills and experience needed:
· Demonstrable knowledge and experience of major gift fundraising.
· Thorough understanding of managing a team of fundraisers.
· Experience of developing and implementing fundraising strategies.
· Proven track record in establishing, monitoring and achieving ambitious fundraising targets.
· Experience of managing a Philanthropy team to deliver significant income growth.
· Excellent communicator, with an ability to build relationships and inspire confidence and respect at all levels.
· Demonstrates strong negotiation, influencing and decision-making skills, with an ability to present arguments logically and confidently
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders.
· Confident and engaging presenter with an ability to adapt style to suit the audience and react/manage short lead times.
· Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs.
· Highly motivated and target driven, with an ability to demonstrate a proactive and pragmatic approach and identify ways to deliver creative and innovative solutions.
· Strong attention to detail with an ability to remain calm under pressure
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in PowerPoint, Word and Excel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via the website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters.
Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Are you a marketing professional who loves dogs?
We’re looking for a Marketing Automation Officer to help us spread the word about our work through email marketing and other digital channels.
What does this role do?
As Marketing Automation Officer, you will:
- manage e-marketing campaigns throughout the full lifecycle, from developing campaign briefs and agreeing timelines, to building automated journeys and monitoring their performance,
- manage audiences through ensuring data quality and compliance of email distribution lists and supporting with audience segmentation, ensuring messages reach the right audiences,
- work closely with colleagues across the Marketing and Communications division to coordinate campaign activity, regularly updating campaign stakeholders on performance.
Interviews for this role are provisionally scheduled for Friday 15th May 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need email marketing experience, specifically with experience working with Salesforce Marketing Cloud. We’re looking for a strong technical candidate for this role, who has significant experience of building and delivering campaigns, as well as SQL proficiency to support selections, integrations and customisations. You’ll be an excellent communicator, with the ability to translate organisational objectives into compelling marketing campaigns. A passion for animals and the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
This is an exciting opportunity for someone passionate about activism, campaigning, and collective organising to play a central role within our Democracy & Representation Team. The successful candidate will support and strengthen the delivery of officer-led campaigns and projects, working closely with our five elected Sabbatical Officers. You will help turn their ideas into meaningful change, from coordinating campaign activity and managing deadlines to ensuring officers have the tailored support they need. You will help connect work across the Students’ Union, contributing to campaigns on key issues such as liberation, student rights, fair representation, and intersectionality.
If you are motivated by supporting others, thinking creatively about campaign strategy, and contributing to impactful, student-led change, we would love to hear from you.
The client requests no contact from agencies or media sales.
Friends of the Dales is seeking an outstanding Executive Director to lead our next chapter. We are an independent, dynamic and resilient charity working to protect and enhance the special landscapes, biodiversity and cultural heritage of the Yorkshire Dales, while supporting the wellbeing of local communities and encouraging people from all backgrounds to value, enjoy and protect this remarkable place.
This is an exciting opportunity for a values-driven leader to build on our strong reputation, recent strategic review and ambitious campaigning work. We are looking for someone who can combine strategic vision with hands-on leadership, bringing energy, credibility and expertise to a charity with a proud history and a growing future.
About Friends of the Dales
Friends of the Dales is an independent membership and campaigning charity dedicated to the Yorkshire Dales. We campaign on issues including nature recovery, wildlife, farming, access, housing, transport, climate resilience, landscape management and sustainable rural communities.
Founded in 1981, we are known for our critical and supportive local voice and our collaborative approach to campaigning and influencing policy. We work with partner organisations, local communities, trustees, volunteers and supporters to protect and improve the Dales for future generations.
We also work with the network of National Park Societies and Campaign for National Parks, and we have a strong commitment to widening diversity and inclusion across our charity and the communities we serve.
The Role
The Executive Director will provide strategic leadership, operational management and external representation for the charity. Reporting to the Chair of Trustees, you will be responsible for delivering the Board’s strategic direction and business plan, growing the supporter base, strengthening financial resilience and ensuring our campaigning remains impactful and aligned with our mission and values.
This is a varied and influential role requiring a confident, collaborative and hands-on leader who can balance strategic oversight with day-to-day delivery. You will work closely with trustees, staff, volunteers, members, supporters and external partners to help shape the future of the charity.
What We’re Looking For
We are seeking a candidate with:
● Senior leadership experience or aligned and transferable experience and skills in a charity, membership organisation or similar environment.
● Direct experience or transferable experience of campaigning, influencing, advocacy or policy work.
● Strong organisational leadership and operational management skills.
● Knowledge and experience of fundraising, membership growth, partnership working and charity operations.
● The ability to inspire staff, trustees, volunteers, members and supporters.
● A values-driven approach and a strong understanding of, or connection to, the Yorkshire Dales and the issues affecting it.
Experience in a similar setting may be transferable, and we welcome candidates who can demonstrate the skills, insight and leadership needed to succeed in the role.
Working Arrangements
This is a permanent role, offered as either:
● Part-time: 4 days per week, or.
● Full-time: 37 hours per week.
The salary is £50,000 per annum FTE, with part-time hours paid pro rata.
The role is based at Canal Wharf, Eshton Road, Gargrave, BD23 3PN, with some flexibility around working hours and location by agreement. Regular travel across the Yorkshire Dales and occasional evening and weekend working will be required. Ideally, the successful candidate will live in, or within approximately 30 miles of, the perimeter of the Yorkshire Dales.
We offer:
● 22 days annual leave, rising to 27 days after five years’ service, plus English bank holidays, pro rata for part-time hours.
● Additional paid leave over the Christmas and New Year office closure.
● An enhanced employer pension contribution of 5% via NEST.
Applicants must already have the right to work in the UK, as we are unable to offer sponsorship.
How to Apply
To apply please read the full candidate briefing - available on the Friends of the Dales website - and submit:
● A current CV, including any gaps in employment.
● A supporting statement of no more than 2,000 words, explaining why you wish to apply and how you meet the criteria in the person specification.
● Details of two referees, including one from your current or most recent senior leadership role, with confirmation that you are happy for us to contact them if shortlisted.
● Any dates when you may be unavailable or difficult to contact.
● Any adjustments or accommodations you may require at the interview or presentation stage.
Shortlisted candidates will be invited to a one-day selection event in the Yorkshire Dales, including a short presentation and panel interview. Full details of the presentation topic and interview questions will be shared in advance.
Recruitment Timetable
● Monday 18 May 2026, 5pm: Closing date.
● Week commencing 25 May 2026: Review of applications and shortlisting.
● Week commencing 15 June 2026: Shortlisted candidates invited to the Yorkshire Dales selection day.
● Week commencing 29 June 2026: Candidates informed of outcome.
Equal Opportunities
Friends of the Dales is committed to building a workforce that reflects the community it serves. We welcome applications from all backgrounds and all sections of the community, and we will respect the privacy of any initial approach or expression of interest, whether formal or informal.
Informal Discussion
For an informal and confidential conversation about the role, please contact Jonathan Riley, Chair of Trustees after reviewing the appointment brief.
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Senior Individual Giving Officer
Job Advert
Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.
We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.
This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.
What you will do
· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.
· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.
· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.
· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.
· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.
· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.
· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.
· Champion equality, diversity and inclusion in campaigns and across the organisation.
What you will bring
· Proven experience of planning and delivering multi-channel individual giving campaigns.
· Strong data and CRM skills, with experience of building selections and automated journeys.
· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.
· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.
· Experience of monitoring and analysing campaign performance and using insight to improve results.
· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.
Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program.
The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
- Proven experience in a philanthropy or fundraising relationship management role.
- Ability to identify and develop new philanthropic opportunities, including prospecting and converting new donors.
- Excellent interpersonal skills and experience of developing, managing and growing relationships.
- Strong communication, evidencing excellent customer relationship with a focus on trust, respect, confidentiality and attention to detail alongside the ability to juggle multiple relationships simultaneously.
- Confidence speaking publicly to a variety of audiences.
- High levels of motivation, be results-driven and able to work independently as well as collaboratively within a team.
- Experience of producing compelling reports, narrative and presentations alongside creating tailored donor experiences to inspire donors.
- A strong commitment to your own learning and development.
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.
A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.
Contract Terms
- Permanent role
- Full time (35 hours per week)
- £33,000 to £34,000 per annum
- Hybrid working – linked to Ewell (Surrey) office, with home and office working
- In-office working - at present, the team meet in the office 1-2 times per month
- We are passionate about flexible working, talk to us about your preferences
What you'll do:
- Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
- Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
- Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
- Ensure all activity is run in line with best practice and compliance.
- Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
- Undertake database analysis, to inform and improve the direct marketing programme.
What you’ll bring:
- Hands-on experience managing direct marketing campaigns across various channels.
- Strong project management skills and the ability to meet targets.
- Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
- Excellent written and verbal communication skills.
- A collaborative team player with great organisational skills.
See full Job Description and Person Specification.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on 24th April 2026
Interviews: w/c 4th May, with second round interviews w/c 11th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.




