Campaigns And Engagement Officer Jobs in City Of London, England
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Wednesday 29th May 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.
As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.
Along with your CV, please provide a cover letter outlining why you are interested in applying for the role at Leaders in Community.
The client requests no contact from agencies or media sales.
BRAC, one of the world’s leading development organisations, is seeking a Media Engagement Lead to drive forward our media engagement strategy in Europe.
Overview of the role
- After 50 years of southern-led impact at scale, BRAC is more determined than ever to create opportunities to realise human potential. In order to do this, BRAC is looking to raise awareness of its work and values amongst key stakeholders in strategic markets across Europe. Engaging regularly and effectively with the media in Europe is therefore vital.
- The Media Engagement Lead will play a leading role in designing and delivering BRAC’s media engagement plans across Europe. This is a pivotal time for BRAC as we begin to invest in relationship development for influence and partnerships across Europe, and this is a vital role in determining the success of this new chapter.
- The role will be based in London, a Global Media Hub, but will be tasked with supporting media engagement with publications across Europe, particularly in Germany and Scandinavia.
- The Lead will be the focal point for BRAC’s media engagement across Europe and contribute significantly to both securing new media relationships and making the most of existing ones.
- This role offers the opportunity to create real change, leveraging the half-century legacy of BRAC – as a world-leading, Southern-led INGO – to develop a strategic media approach towards major European actors and share BRAC’s story with our target audiences through the media.
About BRAC
Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.
Born and proven in the global south, BRAC has become a world leader in developing and implementing cost-effective, evidence-based programmes. BRAC's office in Europe provides vital support for BRAC’s development work worldwide through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. To multiply this impact, BRAC Europe also plays a key role in engaging and influencing policymakers and practitioners to tackle extreme poverty.
Please submit your CV and cover letter. The cover letter should include; a) your motivations for applying for this position b) how you would be a strategic fit for the role/organisation and c) the media engagement achievement you are most proud of having contributed to.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Exciting Opportunity: Media & Communications Officer Wanted!
Join an esteemed membership association as a Media and Communications Officer for a dynamic 12-month contract, working four days a week!
Your primary focus will be crafting and executing proactive and reactive print, online, and broadcast media campaigns to amplify the association's benefits. Additionally, you'll contribute to broader communications initiatives by planning and generating content across various platforms.
Key Responsibilities:
- Drive media campaigns to showcase the association's advantages through diverse media channels.
- Strategically engage with journalists to expand message reach, collaborating closely with subject matter experts.
- Craft and distribute timely press releases, comments, and statements.
- Compile media lists utilising media contacts platforms.
- Pitch and advocate compelling stories.
- Manage inbound media inquiries promptly and accurately, liaising with journalists and spokespeople.
- Coordinate media opportunities such as interviews and thought leadership features.
- Develop pitch angles, interview briefs, and Q&A materials.
- Maintain the Media Centre with the latest releases, coverage, and journalist information.
- Cultivate warm media contacts and draft media-related content.
- Collaborate with internal teams on forthcoming media prospects.
- Support spokesperson briefing and crisis media activities.
- Drive proactive media relations for annual Awards and specific campaigns.
- Collaborate with the Press Consultant and Digital Marketing Manager to execute a journalist-focused social media engagement strategy.
- Produce content for various communication channels including blogs, websites, newsletters, and social media platforms.
- Contribute to multi-channel campaign development and execution.
- Generate and publish digitally accessible content on the website (WordPress CMS – training provided).
Person Specification:
- Demonstrable experience in media relations at an officer level.
- Proficiency in crafting content for diverse audiences and platforms.
- Track record of successfully pitching stories to journalists with tenacity and follow-through.
- Strong written communication, proofreading skills, and attention to detail.
What We Offer:
- An inclusive and dynamic work environment.
- Part-time 12-month contract role (four days a week).
- Competitive salary: £33,500 pro rata.
- Flexible working arrangements with two days per week in our Central London office.
This role is actively interviewing and hiring, so don't delay – apply now to seize this opportunity!
To apply, please submit your CV promptly. Due to high volumes, we regret that we may not be able to respond to every application.
We are dedicated to diverse and inclusive recruitment practices, ensuring equal opportunities for all, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are committed to making reasonable adjustments to ensure a fair process.
The community engagement coordinator will work as part of a team of new community engagement service working across East, West and South London. The key aims of this new service are to build relationships with specialist providers across south, west, and east London, where our services are clustered, to develop a menu of enhanced support opportunities to meet survivors’ social, health and financial needs.
This is a very important role in Refuge, which will make a real difference to the lives of the women and children that Refuge supports every day. Together as a team, you will create pathways to decrease social inclusion, increase participation in community activities, employment, education and training. You will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that improve the lives of survivors of domestic abuse and gender-based violence.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.
The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.
The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.
This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Content development:
- Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
- Work in line with Sarcoma UK’s information production process, including:
- Liaise with clinical experts and patient reviewers throughout the content development process
- Maintain formal systems within the information production process in line with the PIF tick quality mark
- Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
Content updates & maintenance:
- Continuously review and update existing print and digital information resources to ensure accuracy.
- Maintain a structured review schedule to keep materials current as per the PIF quality mark.
- Manage a comprehensive database to track all information resources and versions.
Content promotion & distribution:
- Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
- Utilise social media platforms to extend reach and engagement with target audiences.
- Collaborate with internal communications and digital teams on content publishing and marketing.
Administration & reporting:
- Collect metrics and provide regular reports on content performance, user engagement and feedback.
- Assist in developing evaluation methods to assess impact of information resources.
General:
- To support new work within the information team.
- Work closely with healthcare professionals, people affected by sarcoma, and staff members.
- To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
- To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.
Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.
You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.
This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.
We are a national breast cancer charity focussed entirely on breast cancer prevention:
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We fund scientific research into environmental and chemical links to breast cancer
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We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease
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We campaign for policies that protect people’s health and promote the prevention of breast cancer.
We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you.
About you:
You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -
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Knowledge and experience of leading digital acquisition programs
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Knowledge and experience of email marketing
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Experience of working towards funding and donor engagement targets and tracking progress
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Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.
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Experience of monitoring and operating within agreed budgets.
What we can offer:
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To be part of a fantastic supportive team.
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Work for an organisation that values a positive and inclusive culture.
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Fully remote working.
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Competitive salary £30,560 - £33,583 PA (depending on experience)
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29.5 Days Annual Leave Plus Bank Holidays.
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Option for full time colleagues to compress hours and work a 9 day fortnight.
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Healthcare cover and employee assistance programme.
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Enhanced Sickness, Maternity and Paternity pay.
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Great supportive culture with generous professional training and development programmes.
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For full details see our benefits guide (Downloadable from our website)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Ygam is an award-winning charity whose vision is to ensure that every child and young person is resilient to, and safeguarded against, gaming and gambling harms. Our Mission is to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research. As we embark upon an exciting new three-year strategy, this is a fantastic opportunity to play an active part in shaping the future of Ygam.
Who we're looking for:
We are seeking a passionate and motivated stakeholder engagement specialist to work across our portfolio of programmes. The ideal candidate will be confident in building relationships with diverse stakeholders, particularly across the Education, Health and Social Care or Youth sectors, promoting our work and recruiting delegates to Ygam workshops. Outstanding communication skills, a strategic mindset and the ability to develop and implement engagement plans and projects are essential. Public speaking or training delivery experience would be beneficial.
Main roles & responsibilities:
You will be responsible for stakeholder engagement across Ygam’s portfolio of programmes. You will develop long lasting relationships with schools, colleges and children’s services, promoting Ygam’s work and recruiting delegates to our workshops.
You will work across the programme team, developing relationships throughout the UK, training professionals to understand the impact and risks of gaming and gambling. You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You may, on occasion be required to arrange and deliver our City & Guilds assured workshops, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
The client requests no contact from agencies or media sales.
ShareAction is recruiting for a Senior Research Officer (SRO) to join the LIPH Programme and help support the delivery of our broad portfolio of work. The focus will primarily be on our consumer health campaign (LIPH’s most developed campaign focused on driving more responsible practice in the food industry) but will also support other workstreams, including community health (a newer campaign focused on improving air quality) and driving up investor standards on health. You will ensure our work is founded on robust evidence by taking the latest information and analysis into account and helping to produce credible and compelling outputs across the programme.
What you’ll do (key responsibilities)
You will work on the following key areas:
- Consumer health, primarily focusing on the Healthy Markets Initiative.
- Community health, focusing on our Air Quality initiative.
- Investor standards, focusing on our efforts to improve investor standards on health.
- Maintain and, where applicable, improve our evidence-based approach across all workstreams.
Key activities across these areas of work will include:
Content production
- Writing, editing and/or fact-checking content through different channels, including investor briefings, presentations, case studies, reports and social media content.
- With support from your line manager, you will be developing briefs for outsourced research-focused deliverables that the LIPH team may need and, at times, acting as the lead ShareAction contact for our contractors.
Research and analysis
- Conducting mainly secondary research and in some cases, primary through investor interviews, engagements with civil society groups and/or coalitions, company analysis etc.
- Analysing and reporting on research data, and clearly presenting key themes and findings.
- Keeping up to date with the latest industry trends and issues relating to the LIPH programme.
Monitoring and evaluation
- With support from your team, you will be monitoring and reporting on the health-related practices and policies of companies.
- Supporting the Senior Project Officer in collating metrics for funder/other reporting.
External engagement
- W ith support from your team, you will be supporting external stakeholder meetings (e.g. contractors, research partners, investors or civil society groups).
Internal collaboration
- You will work closely with the Health team’s Senior Campaigns Officer and Senior Engagement Officer on end-to-end processes as well as peers across ShareAction to develop and disseminate good practice related to analysis and research.
What you’ll bring to the team
The right candidate will be intellectually curious, adaptable, calm working in a fast-moving environment, and have strong attention to detail. The key knowledge, skills and experiences we’re looking for demonstrable evidence of are outlined on our website vacancy page. Please feel free to apply even if you’re not sure you tick every box.
For further information about the role and to apply, please visit our website via the Apply button.
Deadline for applications: 9am, Monday 3 June 2024
Interview dates: 1st round week commencing 10th June (online); 2nd round week commencing 17th June (in person)
Senior Social Media Officer
Are you passionate about social media and have experience of managing content across a range of platforms?
Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.
The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.
Key Responsibilities:
· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.
· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.
· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.
· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.
· Gather data and insights to develop reports with actionable recommendations.
· Plan and implement paid social campaigns for fundraising events throughout the year.
· Provide training and support for colleagues in social media best practices.
About You:
· Experience in planning and coordinating social media content for different platforms
· Highly proficient digital copywriter with excellent attention to detail
· Intermediate level of Photoshop or Canva skills
· Experience creating and editing high-quality videos for social media and mobile
· Experience of using GA4, Looker Studio and Excel to build reports
· Ability to create, manage and optimise paid-for social media campaigns
· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content
· Experience of monitoring social media out of hours
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays
· Company pension scheme
· Staff discount with thousands of retailers
· Refer a friend scheme - £250
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.
An initial call will be arranged prior to invitation to interview
If you want more than just a job. We want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
London based contract with the option of hybrid working in the office and from home*
Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.
The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.
About the role
The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.
This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
Closing date: 10am, 28th May 2024
Interview date: 11th June 2024 (Virtual interview on MS Teams)
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Communications Officer
Contract: Permanent role
Location: Hybrid - a mix of work from home and London office (this will be a minimum of one or two days per month when settled, more at the start of your employment)
Starting salary: £25,000 to £28,000
Closing date for applications: Monday 13th May
Expected week of interviews: w/c 20th May
Charity People is delighted to be partnering with Dystonia UK to recruit a Communications Officer to join their small and growing team. A charity supports people living with dystonia; an often debilitating and painful disorder that is lifelong and is estimated to affect around 100,000 people in the UK, Dystonia UK is a lifeline for many. In addition to running vital support groups, this small but mighty organisation actively lobbies on behalf of patients and runs national awareness campaigns to help increase understanding of a condition that can be hugely debilitating.
The organisation is expanding and is looking for a talented Communications Officer to work closely with the Director of Fundraising and Communications in a role that will be busy, hands on, and key to communicating the amazing and important work this organisation undertakes to its audiences.
Key responsibilities within the Communications Officer role will include:
- Writing engaging copy for a variety of mediums including both printed and digital
- Support the Director of Fundraising and Communications in creating and designing digital and print collateral for campaigns and events
- Lead on the design and publication of high-quality digital and print information about Dystonia UK, its services, projects, and about dystonia, the condition, and medical services.
- Work closely with the Director of Fundraising and Communications to identify and communicate key news items and be responsible for the production and dissemination of the e-marketing
- Manage Dystonia UK's social media channels on a day-to-day basis ensuring all activity is in line with the charity's brand and communication strategy and work closely with the Directors to produce and develop the social media content schedule
- Engage directly with the organisations community by drafting private messages, replying to comments, and passing actions on to other members of staff where required.
- Creating and adapting content for each channel to maximise reach and engagement.
- Work with colleagues to provide event support by creating content to promote the event, liaising with speakers and partner organisations, and attending conferences and events where required
- Plan and organise activities to raise awareness of Dystonia UK, tying in with other notable calendar events such as Dystonia Awareness Month
- Support the Director of Fundraising and Communications to ensure that the organisation's branding is upheld in all aspects of external communication.
- Support the Director of Fundraising and Communications to develop branded merchandise.
- Support the Director of Fundraising and Communications to create the annual communications plan and contribute to the development of the marketing and communications strategy.
Dystonia UK is a small charity, and this is a busy role where someone with some communications experience will have the opportunity to work closely with a dynamic Director to really develop their skills and expertise both operationally and strategically. You'll be in a position of responsibility and will be able to work autonomously whilst also working with closely with and being supported to learn.
We would love to hear from you if have the following skills and experience:
- Previous demonstrable experience in a communications or marketing role including experience of writing website copy that is optimised for SEO, experience of design and content creation, and of copywriting for different audiences
- Experience of using social media platforms to convey an organisation's message to audiences, and of tailoring your social media output depending on platform and audience
- Experience of planning social media posts and of how to grow audience numbers
- Excellent written communication skills including creative copywriting and the ability to present complex information clearly
- High level of attention to detail and strong creative design skills
- Excellent interpersonal skills and the ability to communicate with a wide range of people and audiences both internally and externally
- Proven ability to manage own workload and ability to deliver to agreed deadlines.
- High-level skills in IT, including design packages such as Canva.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
Our corporate partnerships play a huge role by helping us raise income and public awareness while reaching new audiences.
In the last few years Mind's Corporate Partnership team has seen significant growth, delivering £7m+ income in FY22/23. Mind has strategic, Charity of the Year and commercial partnerships with companies across a range of sectors.
We are looking for an experienced and creative partnerships officer, to join our high performing and fast paced team at an incredibly exciting time. You will be managing and supporting a varied and interesting range of partnerships including existing and brand-new partnerships.
The Corporate Partnerships team consists of Partnerships Management, Planning and Development and New Partnerships team. This role reports into a Senior Corporate Partnerships Officer.
Key duties and responsibilities
The post holder will:
As a skilled relationship officer, you'll work with your manager to provide first-rate partnership management, developing creative fundraising and engagement plans to excite and inspire your team. You will work to deliver outstanding donor led stewardship and activate campaigns to generate income. You will work collaboratively with staff across Mind, together with other stakeholders and external contacts to maximise income and other opportunities for Mind.
Working both independently and with support from your line manager:
-Steward, renew and grow a portfolio of corporate partnerships at Mind, effectively planning, developing and delivering the partnerships to maximise income and wider benefits for Mind.
-Develop and implement a fundraising and engagement plan to maximise income and added value over the course of partnerships, deliver donor-focused stewardship so partners want to stay with Mind.
-Collaborate with internal teams to maximise potential and deliver mutually beneficial partnerships, e.g. communications, celebrities and PR, pro bono and gift in kind, lived experience, finance, events, services and wider engagement
-Adapt and promote Mind's core campaigns and activities to partners to engage partners with our cause and deliver excellent stewardship, working with the Planning and Development team
-Lead or assist with the creation of innovative fundraising initiatives, assets and materials to engage and inspire our partners
-Report back on how our partners' support has made a difference, demonstrating a clear understanding of the breadth and depth of Mind's work and the projects they're supporting.
-Track and monitor income and expenditure budgets to ensure income targets are met, flagging any variances to your line manager in good time. Work efficiently with Finance and Supporter Care to deliver accurate reporting.
-Work with your manager and Corporate Partnership team leadership to develop and deliver effective leadership stewardship plans
-Work with your manager to manage risk in new and existing partnerships and to ensure that Mind's corporate policy is adhered to.
-Work with your line manager to research and help develop proposals and presentations for potential corporate partners and renewals, working with the New Partnerships team.
-Assist with the organisation of events connected with the Partnerships fundraising team, and with practical tasks for other departmental events, as required.
-To work closely with Corporate Partnerships Officers across the three sub teams in Partnerships Management and wider team colleagues to share best practice, resource and learnings, and where necessary, support with partnerships
-Represent the Partnerships team in appropriate working groups, workshops and/or meetings/other events as directed.
-To undertake other duties that may from time to time be necessary, that are compatible with the nature and grade of this post.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
The Communications Officer will be responsible for supporting the communications and digital team to maintain consistent and high-quality communications across our global membership, donors and external stakeholders.
They will handle the day-to-day operations of our programme communications, website, social media platforms, member community forum, asset management, email marketing, and event communication, ensuring consistent messaging and branding.
The post-holder will need to have a collaborative and inclusive spirit as this role will involve working closely and across teams within and outside Start Network. They will be a great writer, editor with good attention to detail, and an eye for design.
The Communications Officer will report to the Communications Manager and will work closely with the Digital team to ensure success of both digital and traditional communications.
KEY ACCOUNTABILITIES
Content development, publication, and dissemination
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Craft and edit compelling multimedia content for a global audience including news articles, press releases, blogs, videos, and case studies
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Adapt content for websites, social media, email campaigns, etc., ensuring each format is optimized for its specific audience and channel.
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Plan and maintain the content calendar together with the Digital team to ensure consistent delivery and audience engagement.
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Promote and disseminate content through various channels including but not limited to social media and partner platforms
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Collaborate with Start Network teams, members, and hubs to transform and disseminate reports, learning materials, grants, impact stories and other resources into clear, compelling, and accessible formats.
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Uphold the Start Network brand by ensuring all external facing materials is according to the brand guidelines
COMMUNICATIONS MATERIALS, AND ASSETS
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Develop and maintain communication materials of Start Network including but not limited to fact sheets, brochures, marketing materials, presentations, core scripts, impact reports, guidance and templates, etc and ensure the team and members are able to effectively use them
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Ensure that visibility guidelines for members and programmes are kept up to date, and work with members and hubs to ensure these are being used accordingly
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Maintain the organisation and accessibility of Start Network's digital assets. This includes maintaining our digital asset platform and keeping tabs on photos, videos, presentations, logos, and other creative materials from and for members, hubs, and the Start Network team.
COMMUNICATIONS PLATFORM MANAGEMENT
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Support the management of Start Network’s social media channels and manage day-to-day engagement in close collaboration with the Digital team
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Lead the management of the member community by posting weekly news and updates from across our programmes and lead on the production of email newsletters and e-marketing.
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Support the management of digital platforms handled by the Communications and Digital team
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Communication operations
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Support the communications team meetings, including book diaries and setting up Zoom links when relevant.
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Manage the communications inbox and ensure enquiries are dealt with swiftly.
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Work with the finance team to process invoices from communications suppliers.
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Ensure communications contacts and relationships are managed using Salesforce.
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Closely work with Event Coordinator to ensure Start Network events are well-promoted and disseminated
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
ESSENTIAL
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Excellent prioritisation and time-management skills and an ability to work under pressure and tight deadlines while delivering quality output
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Collaborative spirit to work with various teams both internal and external to deliver excellent output
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Experience in crafting compelling stories in various forms for diverse audiences
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Ability to handle and manage social media accounts and digital platforms
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Competency in design softwares (Adobe, Canva, etc)
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Strong editorial skills and an eye for detail
DESIRABLE
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Minimum 2 years’ experience working in a communications function within a fast-paced environment
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Good knowledge of the aid sector, humanitarian journalists and media, networks, and organisations
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Good working knowledge of both new and traditional media and ability to adapt content across contexts
KEY COMPETENCIES
Communication: Flex communication style to convey complex information concisely to different audiences, avoiding jargon and using simple language
Strategic Thinking: Able to plan and deliver flexibly to take account of changing internal and/or external factors by reprioritising and asking for help
Collaboration: Embrace diverse perspectives by using collaborative language, recognising and taking account of power dynamics
Leadership of self and others: Willing to share own expertise with others in the organisation and network, both formally and informally
Ability to adapt and learn: Seek to learn lessons and apply the learning to future work by actively asking questions, being honest, curious and brave to abandon things that aren’t working
Getting things done the Start Network way: Overcome obstacles by taking initiative to identify issues, seeking help to address them and escalating appropriately
The client requests no contact from agencies or media sales.