Campaigns Officer Jobs in City Of London, England
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We are seeking an experienced fundraising and communications manager to cover maternity leave in our award winning charity working to end homelessness one person at a time in East London.
About the role
Based within the fundraising team, The Fundraising, Communications & Supporter Manager will provide direction and manage the team responsible for brand, communications, events and fundraising through individual giving, legacies, community and corporate partnerships. This role will also directly be responsible for Major Donor relations and income.
The role and its responsibilities are critical in the charity’s growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income. This role will work closely with the new Head of Fundraising and Communications role which has recently been created, and with our established Trusts Fundraising Manager, to support diversification/growth of income streams.
Salary: £39,520 - £46,800 annual salary
Contract: Maternity cover
Hours: 37.5, Monday to Friday
Location: Hybrid/Canning Town, East London Office
Other responsibilities include
- Develop the brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders, to ensure it is serving the charity as it grows and helps to achieve strategic goals
- Ensure the charity’s visual identity and organisational narrative are upheld through all communications and PR, ensuring messaging is story and outcomes based
- Support the Heads of Fundraising and Communications to devise a communications strategy aimed at engaging new and existing audiences, building the charity’s profile and increasing fundraising income
- Oversee web presence and marketing campaigns, ensuring the delivery of distinctive, engaging and integrated content, reflecting the charity’s mission and values
- Oversee the organisation and execution of corporate, stewardship and fundraising events
- Work with departments across Your Place to maximise opportunities to promote work and activities, and champion the voices of those accessing services, supporting residents to convey their stories
- Sourcing and working with agencies, consultants and suppliers
Public Relations:
- Identify stories and opportunities to increase brand awareness
- Identify and keep abreast of internal and external reputational and financial risks to the charity, developing crisis management plans and responses, working with the Chief Executive and Board where necessary
- Be main point of contact for our Patrons and President to encourage ongoing involvement, and identify and approach appropriate, prospective supporters to the charity including patrons/ambassadors and people of influence
- Oversee the development of corporate and public relations collateral, including impact reports
- Oversee applications to awarding bodies, working in close partnership with other departments
- Collaborate with partners on campaigns that align with our mission and values
Development:
- Input into organisational development plans, working closely with the Strategic Management Team
- Devise and oversee development and implementation of the fundraising and audience audit and strategy
- Review existing and future fundraising and marketing activities to ensure compliance with regulations and best practice, ensuring internal controls are adhered to in order to ensure supporter satisfaction and to mitigate against reputational and financial risk to the charity
- Keep up to date with best practice in fundraising, identifying and sharing trends, developments, regulations and legal requirements that impact Your Place - specifically, this includes the Fundraising Regulator’s requirements including the Fundraising Code, GDPR, PECR, and Charity Commission regulations
- Manage budgets, contracts and resources across the relevant parts of the department
- Prepare forecasts for income and report on the team’s performance against targets and KPIs
- Oversee accurate recording of income, sources and allocation to ensure proper organisational expenditure
- Contribute to the production of the organisational annual accounts and Directors Report
- Development of relevant departmental policies and procedures as required
Managing and Developing People:
- Manage the work of direct reports, agreeing and setting objectives, targets and deadlines
- Be responsible for monitoring workflow and managing performance, ensuring that work meets agreed objectives, targets and deadlines
- Discuss and agree personal development plans and objectives annually, and on an ongoing basis. Provide appropriate development and coaching opportunities to support the Fundraising and Communications department in working towards their objectives.
General:
- Directly take responsibility for supporting and communicating with our major donor / high net worth supporters, and work to deliver against agreed targets for this income stream.
- Produce reports for and attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings
- Undertake other duties within the competence of the post holder which may be required from time to time
- Undertake any training or appropriate professional development considered necessary.
Comply in all areas of work in line with policies and procedures.
About you
Experience
- Experience of planning and delivering fundraised income growth
- Brand management experience
- Experience producing communications and/or fundraising plans in the charity sector
- Understanding of supporter management and journeys
- Experience of managing and developing high-performing team
Abilities
- Ability to develop and maintain professional relationships at all levels and with key stakeholders
- Agility to move across various functions and areas of responsibility
- Exceptional organisational skills including time management, a high level of accuracy/attention to detail
- Excellent written and verbal communication skills
- Excellent IT skills, including the Microsoft Office package, databases and digital media platforms
- Problem analysis and solving, proactive and able to use initiative
Personal qualities
- A commitment to the charitable mission and values of Your Place.
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The Research and Communications and Events Lead is a key post in the Research Management and Impact Team at Marie Curie with the purpose of disseminating the outputs, outcomes and impact of Marie Curie funded research as widely as possible to a multitude of internal and external audiences. This includes taking the operational and communication lead on organising our annual Marie Curie Research into Practice Conference which has increasing international reach. This is an essential event in the Marie Curie research calendar, online, free and open to all, with the aim of communicating new research and evidence in palliative and end of life care to practitioners, policy makers and researchers in the field.
The post holder will communicate extensively with internal teams, such as policy, communications, fundraising and caring services and build and maintain excellent relationships with external stakeholders, such as funder researchers and partner organisations, to maximise the visibility and impact of Marie Curie funded research.
This is an ideal career opportunity for an individual with proven experience in a role that involves communication of research/evidence.
Additional Criteria for Success:
- Proven experience in a role that involves communication (written and verbal) of research/evidence.
- Experience in organising conferences/events/webinars with an external audience.
- The proven ability to prioritise and co-ordinate multiple projects of a significant scope and complexity.
- An outstanding communicator with a background in translating complex research information to a lay audience.
- Excellent interpersonal skills to build and maintain relationships with a multitude of internal and external stakeholders.
- Highly motivated and enthusiastic to support Marie Curie's vision of a better end of life for everyone
Salary: c34,500 - £38,324 + £3,500 London Weighting dependent on skills, knowledge and experience.
Contract: Permanent
Based: This role is London based and you will be expected to be in the London Office 2-3 times / week, with the rest of the time home-based. You will also be expected to travel to our sites across the UK occasionally.
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 7th July 24
- Interview date: Fri 19th July 24
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.
Key Responsibility Areas:
- Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
- Fundraising research, proposal writing and income generation
- Donor reporting and administration
- Build positive relationships with funders
The client requests no contact from agencies or media sales.
BEO is an independent national Black civil rights and campaigning charity created to dismantle systemic racism in Britain, drive generational change and deliver better lived experiences for Black people across the country. We are ready for a generational shift and will strive tirelessly to dismantle systemic racism and make the UK a better, fairer country for Black people.
We are looking for someone who is passionate about driving forward anti racist change and who has developed similar frameworks. You will have strong EDI, anti-racist and intersectional experience of successfully influencing change to improve the experience of minority groups in an organisation.
This is a great opportunity for a driven and credible advocate of equality, diversity and inclusion, who has an understanding of equality and diversity legislation, HR policies, issues and good practice as well as what it takes to foster an inclusive culture and to play a key role in a highly respected national charity. The successful candidate will have experience of providing strategic operational advice and guidance on EDI to employers at all levels of their organisation. You may be working as a consultant in the space already or be an in-house specialist.
In return we offer flexible working, a generous employee benefits package, a friendly supportive team and the chance to be part of a charity focussed on dismantling systemic racism experienced by Black people in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Trusts Fundraising Intern
Reporting to: Managing Consultant
Salary: £21,000
Contract: 6 months, with potential career opportunities available upon completion of the internship
Location: Clapham, London / Hybrid
Hours of work: 35 hours a week
Annual Leave: 25 days plus Bank Holidays
Standard Life pension scheme with Company contributions starting at 3%
Compton conferences, workshops and other learning and development groups
Employee Assistance Programme offering free 24/7 support + counselling and advice
As a Compton Fundraising Intern, you will:
·Assist in the development of fundraising proposals and supporting materials.
·Contribute to the preparation of newsletters and other mailings to supporters.
·Provide prompt and effective responses to fundraising enquiries and deliver excellent supporter care.
·Assist with the maintenance and updates of client databases to ensure accuracy (training will be provided).
·Write and issue agendas and meeting notes.
·Conduct other duties as assigned by the Managing Consultant and/or other Compton line manager.
·Support and attend client initiatives and events as part of the wider Fundraising team outside of normal working hours.
We will conducting interviews with selected candidates as applications come in, so may appoint before the deadline of 28 June
The client requests no contact from agencies or media sales.
Are you a highly organised, creative problem solver who is passionate about improving the experience of students from disadvantaged backgrounds?
Do you have strong project and stakeholder management skills, and exceptional verbal and written communication capabilities?
If so, we would love to hear from you!
The Access & Participation Project Coordinator is a brand new, exciting role designed to support LSESU’s work around access and participation.
The successful candidate will play a lead role in identifying areas where there is a need/opportunity for targeted interventions to support the experiences of students from disadvantaged backgrounds, before putting then translating these into evidence-based proposals.
The Access & Participation Project Coordinator will be responsible for designing, implementing and delivering these programmes, as well as for reporting back on them and proactively seeking ways of driving continuous improvement.
The role will also oversee the delivery of the Black and Minority Ethnic (BME) Mentoring Scheme. This landmark programme, that was last year nominated at the National Diversity Awards, pairs students from ethnic minority backgrounds with LSE alumni, who provide the former with mentoring and support during their studies.
The successful person will be responsible for reviewing the programme and seeking to build upon its fledgling success to ensure it is bigger, better and more impactful than ever.
This role will also involve close working with stakeholders at LSE, especially those working on the delivery of LSE’s Access & Participation Plan (APP).
You would be joining a fantastic and friendly Advice Team, consisting of the Advice Caseworker and Advice Manager, that sits within the wider Student Voice Department, and which together oversees all of the Union’s advice, policy, democratic, campaigning and representation work.
Given the breadth of work undertaken within the department, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.
Who are we looking for?
The successful applicant will be a creative problem solver who is passionate about issues of social justice and committed to improving the experience of those from marginalised backgrounds.
The role will require finding opportunities for supporting disadvantaged student groups and then designing, implementing and delivering projects and activities. As a result, we are looking for someone who is highly organised, confident, self-sufficient, and able to deliver at pace, managing multiple competing priorities with enthusiasm and a ‘can do’ attitude.
Project management, stakeholder management and communication skills (both verbal and written) are considered essential, as is the ability to undertake research, policy, and monitoring & evaluation work.
However, we believe that what you do is just as important as how you do it. We are a hardworking but friendly and welcoming team, and so are looking for someone a genuine team-player. You will be a kind, positive and supportive individual who looks out for their colleagues and isn’t afraid to muck in to help those in need.
We particularly welcome applications from candidates who self-identify as coming from a disadvantaged or marginalised background.
People with prior experience of working in a students’ union and/or with knowledge of access and participation issues within Higher Education are encouraged to apply, although such experience is not considered essential.
Sabbatical officers with relevant, transferrable skills are also encouraged to apply.
If any of this sounds like you, we’d love to hear from you!
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How to apply?
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:
- Part 1: Supporting Statement is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.
- Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
- Part 3: CV - Please attach your completed CV outlining the jobs or voluntary roles you have had.
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Please note that interviews are planned for the 8th & 9th August 2024. If you are unable to attend these dates, please note this in your application.
The client requests no contact from agencies or media sales.
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Salary: £34,250 – 37,500 gross per annum at 1.0 FTE
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Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 months probationary period
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Team: Operations Team
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Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Head of Operations & People
Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.
You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.
At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.
The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.
This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like to arrange this, please visit our our website for more information on contact details.
How do I apply?
Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.
The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
Closing date: Sunday 23rd June 2024 at 11.59 pm.
The client requests no contact from agencies or media sales.
Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?
If this sounds like you, and you have a mixed skill set that includes some or all of; communications ( internal and external ), project management, grant-making, programme delivery and stakeholder management, then we are keen to hear from you.
About us
Formed from the legacy of the 35 Hour Week Campaign, The Alex Ferry Foundation is a UK grant-maker focused on the future of work, trade unionism and supporting communities.
We believe that good work is an essential part of a good life. Therefore, we want to see a world in which workers and their communities are treated with dignity and respect and where they are empowered both in and beyond the workplace to live long, happy, and healthy lives.
We aim, through the funding of research, to ensure a better future for workers, and through the funding of local initiatives, to ensure a better present for their communities.
In our research funding we are focused on: shorter working time, a worker-led just transition, the role of technology and the future of trade unionism.
In our community funding we are focused on: initiatives and organisations providing value at the local level and who might otherwise struggle to secure financial support.
About the role
Working within our small, dynamic staff team, this role will primarily provide support to the Executive Director in the following areas: communicating the work of the foundation to key stakeholders; lead on and maintaining relationships with trade union groups; driving forward our community grants programme, demonstrating the policy, research and campaign impact of the foundation; general strategic and managerial deputisation.
The role would suit a communications or programmes specialist who is comfortable working flexibly across a number of briefs as befits a small and adaptable organisation. A successful candidate will need to demonstrate an affinity with, and understanding of, the work of the foundation, a flair for messaging, both in print, digitally, and in terms of design, and an administrative and motivational rigour capable of driving forward multiple grant-making programmes with complex timelines.
The role can be either home or office based, but candidates must be willing to spend at least three days a month in our London office.
About you
You will have:
- A commitment to the Foundation’s vision, mission, and values, and to the broader cause of labour rights and trade unionism.
- Excellent written communication skills, including writing content for different media (website, consent emails, social posts). Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external audiences.
- Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, internal team members and external stakeholders
- High standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Time management, organisation and project management skills are essential, as well as the ability to plan ahead.
- Strong interpersonal skills, confidence, and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
- Proactive, solution-focussed, innovative, and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities, projects, and design.
- A team player, able to work both on own initiative and as part of a team.
- Excellent digital skills and knowledge of current and future trends in digital and technological solutions.
- Excellent numerical skills with the ability to understand and present communications key performance indicator data.
- Knowledge of GDPR regulations, as well as integrity and discretion over confidential information.
Initial interviews will be held in the week commencing the 22nd July in London.
If you would like to be considered for this role, please send a CV and a covering letter ( no more than two pages) outlining your suitability and experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 28 June 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Action for M.E. Is a leading ME/CFS charity with active involvement in a broad range of research activities. The post holder will accelerate ME research through managing the implementation of our ambitious research strategy alongside our CEO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (homebased contract) with occasional travel
We are delighted to be working in partnership with Pets As Therapy (PAT). Founded in 1983, PAT is a charity devoted to spreading the joy of companion animals to those deprived of it. Today, PAT is the UK’s largest volunteer-based charity focused on enhancing health and wellbeing through the magic of companion animal interactions. With a nationwide reach, PAT brings over 4,500 volunteer person-and-animal teams to visit thousands of people each year in places like hospitals, hospices, nursing homes, schools, colleges, prisons, and many other settings, making a real difference in their lives.
PAT is seeking an Interim Fundraising Lead. This exciting new role, reporting directly to the CEO, will spearhead PAT's fundraising efforts and lay the foundation for a brand-new fundraising team. You'll have the opportunity to craft a comprehensive fundraising strategy and launch an innovative individual giving program. Additionally, you'll be a vital member of the SLT, contributing to the charity's overall vision and success..
The successful candidate must be able to demonstrate:
- Experience in developing a successful fundraising strategy
- Experience in developing and overseeing an individual giving program which includes regular giving, legacies and digital campaigns
- A proven track record of overseeing supporter journeys and data capture in CRM
- Up to date on fundraising regulations and best practice
This is an exciting chance to join a dedicated team, filled with passionate staff, volunteers, and adorable dogs. You will be a part of a charity that is eager to grow, explore new ideas and will give you an opportunity to make a significant impact.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Closing date for applications: Monday 1 July
Applications are being reviewed on a rolling basis, so please apply without delay.
A note from Charisma
Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations.
Support Coordinator
This is an exciting opportunity to join our team in Birmingham & Solihull. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11187 Stroke Association Support Coordinator
Location: Home-based Birmingham and Solihull however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 30 hours per week (flexible working available)
Salary: Circa £22,919 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 7 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 15 July 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The role
This is an exciting time to be joining UK Youth. We have recently been through a strategy refresh and are now better positioned to deliver on our ambitions that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
This role will lead design projects to shape UK Youth’s support to young people and professionals working with young people. This could include structured youth work programmes, grant funds, professional development programmes, and campaigns.
You will be confident in taking a human-centred-design approach to tackle some of the youth sector’s knottiest problems. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work.
In 2024, our priority topics for youth work programmes and network development are: mental health, employability, youth social action, outdoor learning and physical literacy.
You will work closely the research, evaluation, policy, service delivery, network development, and fundraising teams. You will meaningfully involve young people and the professionals who support them in the design process.
You will design solutions to important problems, ensuring that they are feasible, equitable, and impactful.
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Who we're looking for
We are looking for candidates with an understanding and empathy of the current issues facing young people, with experience of managing effective projects on a national scale, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people. We are looking for someone who is proactive, inclusive, inspiring, highly-organised and uses their initiative to find creative solutions and manage multiple priorities.
Experience we're after
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Experience of leading the design of interventions (digital and/or physical) for young people and/or those who support them.
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Experience of developing proposals to time-limited funding opportunities, including the development of theories of change, project budgets and proposal narratives.
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Experience of managing projects across the end-to-end design process; using human-centred-design methods and mindsets.
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Experience of developing high quality youth work programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable).
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Experience of designing and delivering professional development programmes (desirable).
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Experience of people management (desirable).
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you:
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th July 2024 at 11:59pm (Midnight)
Interview dates proposed: week commencing 15th July 2024
Please note: shortlisted candidates will be asked to share CV's with the hiring team prior to interview.
The client requests no contact from agencies or media sales.
Home based within the UK with some travel to Salisbury or London offices, attendance to staff conferences, 121s and team away days. Please submit your application no later than 9am on 26th June 2024. We reserve the right to close early or extend this date depending on the number of applicants.
This role will help drive forward the delivery of the Trussell Trust’s policy research strategy, developing and contributing to critical pieces of research that help progress our vision of ending the need for food banks.
The Senior Policy Researcher will be responsible for developing and delivering insightful and timely qualitative, quantitative and participatory policy research. As well as producing and scrutinising high-quality mixed-methods research, they will work closely with colleagues to ensure that this is accessible for a range of audiences in order that it can best meet the organisation’s policy influencing goals.
Role responsibilities
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Coordinate, design, and deliver research projects and ad hoc analysis on policy areas which contribute to our strategic goal of ending the need for food banks, including (but not limited to) Universal Credit, disability benefits, mental health, in-work poverty and debt
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Manage commissioned research projects, including codesigning data collection tools, monitoring budgets, quality assurance and strong project management
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Embed equality, diversity and inclusion principles in internal and commissioned research project design, prioritising participatory methods that support the voice of lived experience
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Advise and support Policy Research Officers and Network Policy & Research Officers in supporting the food bank network to understand and use our research, but also to deliver their own, where appropriate
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Help internal and external stakeholders make best use of the Trussell Trust’s data and policy research, including quality assurance of outputs, and compelling written and oral communication of our research findings
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Liaise – as required – with other data and research-related colleagues to develop and deliver analytical projects, and share knowledge
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Support key colleagues to plan and deliver the Trussell Trust’s wider influencing strategy, including colleagues in the Policy and Research department and beyond
Person Specification
Technical skills and minimum knowledge:
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Track record of delivering social research and data analysis to support policy development or campaigns activity
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Understanding of quantitative and qualitative social research principles and analysis methods
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Advanced writing skills, understanding writing with impact and producing concise outputs for a range of audiences
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Confidence and ability in explaining and presenting complex research findings and methodology to non-expert audiences
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Self-sufficient use of I.T., including proficiency in Word, Excel, PowerPoint, and project management processes
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Proficient use of SPSS or similar statistical software, and/or NVivo, and experience of Tableau or similar data visualisation software.
Behaviours and competencies:
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Balances competing priorities, working to tight deadlines and maintaining a constructive approach to challenges
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Communicates effectively, working collaboratively across teams and organisations
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Shows a strong eye for detail in reviewing analysis and outputs
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Demonstrates a curiosity to interrogate data and research, and what it can teach us about poverty in the UK
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Demonstrates a commitment to the values of the Trussell Trust
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Demonstrates empathy for and an ability to work with people from disadvantaged, marginalised or socially- excluded backgrounds
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Role models inclusive behaviours and values
The client requests no contact from agencies or media sales.