Charity Capital finance manager, Jobs

London, Greater London

£30,000 - £35,000 per year

Permanent, Part-time, Full-time

Job description

This is an exciting opportunity for an experienced Operations Manager wanting to make a difference for young Londoners in the effective running of one of London’s best respected youth charities.

The Avenues Youth Project in W10 was established in 1979. Our mission is to support young people who might not otherwise get the opportunity to flourish.

The service currently operates 6 days a week, with much scope to develop new programmes.Our trained youth workers provide stimulating activities including music, sports, radio broadcasting, cooking, design and employment pathways all tailored to the needs and ambitions of our young members. In addition, we run programmes during school holidays through the day and into the evenings.

Avenues offers a vital resource for the local community, providing free opportunities in a safe, attractive environment for young people to develop educationally, socially and personally through an exciting and wide range of sport, creative arts and practical skills.

Purpose:

The Operations Manager role is varied and offers plenty of scope to make a real difference to the fortunes of this aspirational youth charity. The Operations Manager will assist in many aspects of the day-to-day running of the organisation alongside the Chief Executive.

The role provides much needed support to the Chief Executive, Staff team and Trustees in the proper and efficient running of the organisation at an exciting time of growth. The Operations Manager role ensures we keep our members safe, provide outstanding services and raise our profile and safeguard our reputation with all stakeholders.

It is a critical role in our transition from under-funded youth organisation to a thriving social enterprise helping young people to achieve their dreams.

Key Responsibilities

You will:

Work to the Chief Executive as part of a small team. You will work to make your role fit the vision and purpose of the organisation.

Building 20%

Attend, service and respond to the priorities of the Building Sub Committee;
Be responsible for a 2nd phase of major renovation in 2020, project managing the building works, ensuring they are delivered on time and within budget to a high standard.
Assist the Fundraiser in preparing capital fundraising applications and provide reports for monitoring of grants;
Manage annual repairs, maintenance and cleaning budgets to ensure the safe running of the building;
Maintain an up to date calendar of cyclical preventative maintenance tasks and services
Be responsible for ongoing maintenance to a high standard within budget including reviewing and overseeing existing and new contracts to ensure best value for money;
Liaise with Licensees (currently Open Age and TBAP) and Avenues staff to ensure we deal with any arising defects in a timely and professional manner;
Maintain a register of preferred providers of maintenance and repairs services;
Draw up and maintain an asset register;
Ensure compliance with all buildings and Health and Safety requirements.
React to any of the repair/maintenance of the building in a timely manner

Events 15%

Provide operational support to the Fundraising Committee in the planning and execution of fundraising events, whether organised by our supporters or delivered in house;
Manage the fundraising events budget
Minute taking for fundraising committee

Digital and Data 15%

Lead the transition from analogue data collection to digital record keeping
Support youth work team in understanding and using data collection tools
Facilitate improved data gathering and analytics through the research and implementation of an affordable CRM system – in the short-term consolidating Office 365 databases into one single central database of contacts;
Maintain up to date clear record of grants received – ensuring monitoring deadlines are met
Ensure our IT equipment is properly maintained and protected.

Management 10%

Line manage five members of staff and contractors;
Convene and chair a fortnightly management team meeting;
Be responsible for issuing employment contracts;
Leading role in HR issues ensuring good practice and compliance;
Be responsible for staff wellbeing, team building and internal information sharing;
Manage the training, volunteers, management committee and staff welfare budgets

Volunteers 10%

Recruit and manage expert volunteers for key roles;
Carry out inductions and ensure relevant checks are carried out and training provided.
Relationship management with supporters of Avenues – including introductions, inductions & tours.

Admin 10%

Screen emails, take phone calls and respond to enquiries where appropriate;
Maintain an efficient and tidy office reviewing and updating hard copy and electronic filing systems;
Help establish new systems and templates that will save time in answering regular queries;
Schedule diaries including shared calendars, bookings, holiday cover and trades/building improvements;
Analyse and integrate Views and our use of it as an organisation;
Manage annual stationary budget.

Communications 5%

Manage a Comms Officer (not yet appointed) overseeing the distribution of high-quality information to supporters via a regular e-newsletter and other social media;
Oversee the implementation of an exciting new rebrand (close to completion) of the Avenues in 2020 across multiple channels (digital, printed and building signage/design)
Ensure the values of Avenues are practised by all staff, contractors and volunteers at all times;
Circulate a monthly internal newsletter/bulletin to staff promoting AYP values, highlighting team successes across different parts of the organisation, recognising our good practice, rewarding success and fostering good-will;
Assist the Chief Executive and board of Trustees in ensuring we comply with latest data protection regulations;
Ensure highspeed wireless broadband and secure IT and network access for staff and users throughout the building;
Manage PR and social media budget.

Lettings 5%

Following the refurbishment programme maximise letting of newly available spaces in the building (commercial kitchen, recording studios, dance studio);
Manage a bookings calendar and arrangements for taking deposits;
With the Chief Executive draw up a hire agreement for all occasional hires;
Liaise with existing Licensees ensuring timely payment of rent, rent reviews, schedule of condition, risk assessment etc.
Ensure all fire and emergency procedures are in place, understood and adhered to by all staff and regular users;
Ensure we are adequately covered for building and public liability insurance and that we comply with the terms of the contract and current legislation at all times;
Ensure we foster good relations with our neighbours.

Donations 5%

Retain a register of donors and tailor regular communications with them.
Maintain landing pages of the fundraising sites like Virgin Money Giving
With the Chief Executive execute targeted plan for identifying and cultivating donors and corporate sponsors
Relationship management with donors (both corporate and personal)

Other

The job is not limited to the above duties, as the organisation grows and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires.
Writing/editing policies – ensuring we are compliant and up-to-date with current legislation.

Person Specification

You are educated to at least a second-class degree level or have similar relevant experience;

You have a proven track record of successfully completing complex tasks to a high standard;

You have experience as a line manager;

You are an energetic, self-motivated individual, good at working with and motivating others;

You are organised and work methodically, but are comfortable working under pressure and unflappable in the face of unforeseen priorities.

You are as happy to be delegated tasks as you are to make this job your own;

You are a multi-tasker, possibly worked in production and a busy office environment;

You have proven success in management and ready for a senior role.

You are computer and systems literate to a high level,

You are personable, patient and proactive

You can be relied upon to foster good relations with stakeholders.

You are required to make your role fit the vision and purpose of the organisation.

Please send your CV and attach a detailed cover letter to apply

Refreshed on: 17 February 2020

Closing date: 27 February 2020

Tags: Management,Operations