Care and health services director jobs

An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses. 

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

For more detail, please see the Duties and Responsibilities in the candidate briefing pack.

Interview Date: Week commencing 24th August 2026

  PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

  About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.

FAMILY ACTION AND THE ROLE'S IMPACT:

At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

MAIN RESPONSIBILITIES:

• This is an important senior role in Family Action. As Deputy Director of People, you will lead on all People matters at Family Action, encompassing HR, EDI, volunteers and Learning & Development. You will report to the General Counsel & Director of Systems.
• Your role will be varied, exciting and incredibly worthwhile. At its heart is a commitment to delivering high-quality outcomes, and the opportunity to make a meaningful difference within our organisation, benefiting staff, volunteers and those who use our services. You will be working with managers at all levels to influence, inform and plan work across the entire organisation.
• We are looking for someone who is motivated and who can draw learning from a range of sources and analyse evidence within its wider organisational context. You will bring substantial Human Resources experience and a strong track record of developing and delivering People strategies. You will be skilled at leading through complexity, navigating change, understanding organisational challenges, and developing effective plans that support continuous improvement.

For the main requirements of the role, please see the job description and person specification.

BENEFITS:

• an annual paid leave entitlement of 30 working days plus bank holidays (FTE)
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.

TO APPLY:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 16 August 2026 at 23.59

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.

The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.

Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.

We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.

You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.

You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.

The ideal candidate will:

• Be a visionary leader, one that can empower others to achieve at the highest levels.
• Demonstrate significant, effective and evidenced improvement expertise.
• Be capable of challenging, as necessary, and backing that up with knowledge and data.
• Be a confident, strategic thinker who can work with the schools, trust leaders and the board.
• Lead by example in demonstrating our vision and values in everyday work and practice.

 The successful candidate will benefit from:

• A committed and collaborative Executive Board that will welcome you to the team.
• The opportunity to shape and lead the Trust’s People Strategy and operating model.
• A flexible working arrangement and bright, modern office space with off street parking.
• Workplace pension, through the Local Government Pension Scheme.
• A Trust-wide focus on wellbeing and support, including an EAP.
• Opportunities for continuous professional development.
• Staff benefits package, including lifestyle & retail discounts, staff sports and social events.

If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.

This is a part time role working in the region of 4 days per week over 52 weeks per annum.

Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.

About the Role

Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions. 

This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes. 

Why Join Hillside?

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services. 

As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.

Founded in 1860, Providence Row is a specialist homelessness charity working in East London and the City, deliberately operating at the most acute end of the homelessness spectrum.

The charity reaches around 1,200 individuals (annually) with the most deep-rooted needs; people whose interlinking mental and physical health, and trauma and substance use challenges mean they often struggle to access mainstream support. Providence Row provides a wide range of Crisis and Progression services including showers, meals, advice & support, health and wellbeing services, drug and alcohol harm reduction, psychotherapy, a hospital discharge service, and learning, training and work-readiness programmes, amongst others. In 2025/26, we supported 1,270 people through 36,313 tailored interventions. 

About this role

We have some ambitious income targets over the next few years to help deliver our bold plans in support of our increasing numbers of complex and vulnerable clients. 

If you have experience of delivering against an annual fundraising target of up to, or exceeding, £150k and want to help more people experiencing homelessness to have access to vital, and, often life-changing, services like our award-winning physical and mental health programmes, then we can’t wait to hear from you so you can tell us more about how you meet the criteria detailed in the Job Description and Person Specification, enclosed with this Job Ad.

There are many opportunities for the right candidate to develop in the role while working independently and as part of a committed team by using your excellent creativity, written, verbal and persuasion skills to secure and steward partnerships with existing and new supporters, alongside the Head of Philanthropy, and wider fundraising team.

We are keen to receive applications from people with a minimum of 3 years’ experience in fundraising and partnership development and who want to take their skills to the next level by helping further grow our Trusts and Foundations partnerships, as well as those with other similar supporters including Livery Companies, so we can continue responding to the needs of our clients and the evolving homelessness emergency.

If the above sounds like a good fit for you and you felt motivated and excited to join our small, fun, dedicated and impactful Fundraising and Marketing Team, then we would love to hear from you.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities

To apply

Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 21 Aug 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services​​. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.

What you’ll be doing 

You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.

Your responsibilities will include:

• Overseeing day-to-day operations and resolving issues as they arise.
• Leading service planning, implementation and delivery in line with contractual requirements.
• Building relationships with health, employment, community and funding partners.
• Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
• Representing Working Well Trust at contract performance meetings.
• Supporting Team Leads to develop performance and quality improvement plans.
• Using audits, reviews and client feedback to improve service quality.
• Working with the Finance Manager and budget holders to support effective budget management.
• Ensuring accurate data collection and completion of contract monitoring reports.
• Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
• Providing senior management cover and supporting safeguarding and risk escalation.
• Recruiting, supervising and developing Team Leads alongside the HR Advisor.
• Promoting consistent induction, supervision, appraisal, training and continuous learning.
• Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.

What you’ll need 

We are looking for someone who can demonstrate:

• Experience managing employment support, community or comparable services.
• Strong leadership and people management skills.
• Experience monitoring contracts, performance, quality and service outcomes.
• Confidence working with funders, partners and senior stakeholders.
• The ability to analyse data and use it to improve services.
• Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
• A collaborative, organised and client-focused approach.
• Commitment to Working Well Trust’s values, policies and procedures.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Salary: £49,931 per annum

Contract Type: Permanent

Closing date:16  August 2026 at 11pm

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting opportunity to take a lead role in shaping and securing CARE International UK’s cloud and enterprise infrastructure. As Cloud Systems Engineer, you will help drive infrastructure modernisation, automation and operational excellence across a complex technology environment, ensuring our systems are resilient, secure and scalable. The role offers the chance to lead technical initiatives, influence strategic IT improvements and support the digital capability that enables CARE’s mission-critical work.

About the role

The Cloud Systems Engineer is responsible for leading the management, optimisation and security of CARE International UK’s cloud infrastructure and enterprise systems. The role focuses on maintaining highly available and secure platforms, supporting infrastructure transformation and cloud migration activity, and ensuring effective administration of core services including Azure, Microsoft 365, Windows and Linux servers, identity services, networking, backup and disaster recovery. The postholder will work closely with the IT Manager, wider IT team and key stakeholders across the organisation, while also supporting projects, change management and technical planning.

The role requires strong technical knowledge across cloud platforms, systems administration, security and infrastructure support, alongside excellent analytical and problem-solving ability. You will need to be confident managing complex environments, improving performance through automation and standardisation, and responding effectively to incidents and vulnerabilities. Success in the role will also depend on your ability to communicate clearly, lead troubleshooting, mentor junior colleagues and take a proactive, security-first approach to continuous improvement.

About you

You will be an experienced cloud infrastructure or lead systems administrator with strong hands-on expertise across Microsoft Azure, Microsoft 365, Windows Server and hybrid environments. We are looking for someone with excellent troubleshooting, automation and security skills, including experience with Entra ID, Intune, networking, backup and disaster recovery, and PowerShell scripting. You will also bring strong leadership, communication and stakeholder management skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit theUK Government's guidance on right to work. 

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be foundhere.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

• Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.

• Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed toEquality and value Diversity.We are aDisability Confident Employerand particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Health & Wellbeing Lead - Love Barton

Are you a Christian leader passionate about supporting adults to thrive in the face of challenging circumstances?

At Love Barton, our mission is simple: to see people and families in Barton flourish, whatever their circumstances. Together, we're working towards fewer people facing food insecurity and poor mental health, young people with the self-esteem to make good decisions, and parents and carers with the confidence to see their children thrive.

What we do - and why it's great to work here

Barton is a council estate on the outskirts of Oxford with a tough reputation, but we see something different: a community brimming with talent, kindness and resilience. As a Christian charity established in 2022, we work in close partnership with Barton Community Church to tackle the deep-rooted obstacles - poverty, family breakdown, poor mental health, low self-esteem - that stop people here reaching their potential.

We already run a listening service, a twice-weekly emergency foodbank, and a family food pantry, supporting hundreds of adults and children each year. We're a small, close-knit team, and every person who joins us gets to see the direct impact of their work on real lives in the community.

The role and its impact

As Health & Wellbeing Lead, you'll head up an exciting set of projects on the Barton estate - leading volunteers and managing programmes that meet the health and wellbeing needs of the local community. You'll manage and grow our existing services, and work with the Charity Director to spot new opportunities and support fundraising.

Key details

• Position: Health & Wellbeing Lead
• Reporting to: Charity Director
• Location: Barton, Headington, Oxford (OX3)
• Hours: 18 hours a week (2.5 days, ideally Monday–Wednesday)
• Salary: £28,000 pro rata
• Contract: One-year fixed term, with potential to extend
• Start date: September 2026 (a later date may be agreed for the right person)
• Closing date: Wednesday 12th August, 12pm
• Interviews: Week commencing 17th August

What you'll be working on

• Hear4You listening service — recruit, train and support volunteer listeners, and develop the referral system (from GP and self-referrals) so more people can be supported. You'll also help grow our new Hear4You creative coffee morning for adults facing loneliness, family challenges or poor mental health.
• Emergency Foodbank — recruit, train and support the volunteer team running our twice-weekly sessions with Community Emergency Foodbank, ensuring everything runs safely and to Food Hygiene Standards.
• Family Food Pantry — in partnership with Mercy In Action, recruit, train and support volunteers to keep our weekly food pantry running smoothly for local families on low incomes.
• You'll also network with other providers and stakeholders, represent Love Barton at Health & Wellbeing partnership meetings, offer pastoral care and support to those experiencing hardship, help deliver seasonal projects like Christmas hampers and school holiday activities, manage project budgets and reporting, and work with the Charity Director and trustees on funding.

This job is for you if...

• you're a committed Christian, passionate about alleviating poverty and seeing people thrive
• you're a leader who can inspire and motivate others, but you're also a team player
• you're compassionate and empathetic, with a genuine understanding of the needs of a disadvantaged community
• you build authentic relationships easily - with community members, funders and service providers alike
• you communicate well with people of all ages and backgrounds
• you have experience managing people, particularly volunteers
• you have experience in one or more of: mental health support, family support, community work, or pastoral care
• you're organised, self-motivated and manage your time well
• you're committed to your own self-care and ongoing personal development

Essential: there is a genuine occupational requirement for this post to be filled by a practising Christian. You'll also need the right to work in the UK, and the post requires an enhanced DBS check.

We are seeking a collaborative and creative Director who is rigorous, centres care and supports people to flourish, to lead our brand new Playhouse Ensembles strand within Playhouse Connect's exciting new chapter.

The Playhouse Ensembles Director will be responsible for leading 10 ensembles in total, including:​​

• 7 Youth Theatre cohorts, ​​
• Heydays (Creative Ageing) ensemble, ​​
• Theatre of Sanctuary ensemble. ​​

​The role holder will take a strategic oversight to the work of the various ensembles and work with freelancers to deliver the sessions. Within this role, you will direct two of the ensembles yourself and manage freelance artists to lead the other ensembles.​

​The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city. Therefore, you will work closely with our Artistic team to ensure the work of the ensembles are in line with the organisation’s overall artistic vision.​ ​

This is a full-time, permanent contract of 35 hours a week, with working pattern to be discussed with your manager. Pay for the role is £32,000 per year. Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.

To apply, please fill in both of the forms linked on our website listing by the deadline.

The closing date for applications is 5pm Sunday 16 August 2026.

Interviews are scheduled for the weeks commencing 17 August or 24 August.

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

Job Title - Member Services Manager

Contract - Permanent

Hours - 21 hours per week

Salary - £30,600 per annum (£51,000 FTE)

Location - Coram Campus, London – hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.

The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.

The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.

Key responsibilities include:

• Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
• Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
• Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
• Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
• Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
• Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
• Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
• Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.

We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th August 2026 at 23:59

Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 10th August (9am)

Provisional Interview Dates:

Ist stage interviews: 17th or 18th August TBC

2nd stage interviews 26th August TBC

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

About Anne Health

Anne Health is a digital healthcare facilitator dedicated to trans+ and gender-diverse communities. We support the delivery of affirming, evidence-based care, including access to therapeutic and clinical support for patients across the UK and beyond. Our service is delivered by a team of independent wellbeing contractors, and we are now looking for an experienced, values-driven manager to support the team.

For more information, please visit our website.

The Role

As Wellbeing Services Manager, you will provide day-to-day support to a growing team of independent, contracted counsellors. Working closely with the Wellbeing Director, you will contribute to governance, protocol development, administrative coordination, and quality assurance across the service.

This is a role for someone who combines experience in therapeutic pathways and counselling governance and processes, with the leadership skills and technological confidence needed to thrive in a fast-moving, fully remote environment.

Key Responsibilities

Counselling practice

• Act as the primary internal escalation point for risk and safeguarding.

• Triage high-risk and complex cases and refer them to the counsellor best placed to support the client.

• Apply trauma-informed, gender-affirming approaches across all areas of practice.

Team support & development

• Provide day-to-day management and operational oversight of the counselling team, ensuring consistent standards of service delivery across the caseload.

• Coordinate admin support for counsellors.

• Coordinate scheduling and mentoring support for counsellors.

• Contribute to the onboarding and initial suitability review of new counsellors joining the Anne Health register.

• Support the Wellbeing Director in building a high-performing, resilient service culture.

Governance & quality

• Contribute to counselling governance processes, policy development, and quality assurance activity.

• Assist in refining, maintaining and improving standards across the wellbeing service.

Platform & technology

• Develop and maintain expert-level proficiency with Anne Health's internal platforms.

• Contribute to platform training and onboarding for other team members where needed.

• Use digital tools confidently to manage records, communications, and counselling workflows.

Person Specification

Qualifications & professional membership

• Minimum Level 4 Diploma in Therapeutic Counselling (completed); higher qualifications welcomed.

• Full BACP membership, or the UK equivalent professional body registration.

Experience

• Experience managing a team of counsellors, including providing internal oversight of service delivery, distinct from the formal clinical supervision counsellors hold independently as a condition of their professional registration.

• Significant, demonstrable experience in transgender and gender-affirming healthcare at a senior level.

• Proven ability to manage risk, safeguarding, and ethically complex presentations.

• Experience in a mentoring or counselling lead capacity.

• Familiarity with the unique needs of trans+ and gender-diverse people across a range of presentations.

• Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.

Skills & attributes

• Strong leadership skills with the ability to support and mentor others in a remote environment.

• Confident and competent with technology, including case management platforms and digital communication tools.

• Excellent written and verbal communication skills.

• Able to work autonomously and exercise sound clinical judgement under pressure.

• Committed to inclusive, affirming, and anti-discriminatory practice.

Desirable Experience & Specialist Skill Increments

The following qualifications and areas of experience are particularly valued at Anne Health:

• Trauma-informed practice or formal trauma therapy training.

• Hypnotherapy qualification.

• Neurodiversity experience or training (autism, ADHD, and related areas).

• Deeper knowledge of LGBTQ+ wellbeing, healthcare, or community support.

• Governance, service development and/or quality assurance experience.

What We Offer

• A meaningful role at the forefront of trans+ healthcare globally.

• A fully remote position with a supportive, inclusive team culture.

• Salary of £40,000 per annum.

• Remote working (work from home).

• 35-hour working week with standard Monday to Friday hours.

• 28 days holiday (including bank holidays).

• Pension contributions.

• Employee Assistance Programme.

• Access to Anne Health services for you.

• All equipment and software required for the role.

• The chance to shape and grow a specialist wellbeing service.

• Opportunities for CPD and professional development.

• The chance to be part of an organisation genuinely committed to accessible trans+ healthcare.

Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.

How to Apply

Submit your CV and a cover letter explaining why you're interested in this role and how your experience meets the requirements outlined above to our HR Portal Breathe. Files must be saved as PDF and labelled with your name and the role you are applying for.

Closing date: 5pm Monday 10th August

Interviews: Online w/c Monday 17th August

Start date: ASAP

Anne Health is committed to diversity and welcomes applications from all sections of the community. We particularly encourage applications from trans+ and non-binary people.

Charity Director

We are seeking an inspiring and strategic leader to guide a respected charity supporting people with life-limiting conditions, their families, carers and those affected by bereavement.

Salary: £45,000 pro rata (21 hours per week, FTE 35 hours)
Location: Dorking, Surrey - Office based with some flexibility
Hours: 21 hours per week
Closing Date:  14th August 2026

About the Role

This is a unique opportunity to lead a well-established and highly regarded charity that provides practical and emotional support to people living with life-limiting conditions, alongside their families, carers and those experiencing grief and bereavement.

Reporting to the Board of Trustees, the Charity Director will provide strategic and operational leadership, ensuring the organisation remains sustainable, effective and responsive to the needs of those it serves. You will lead a dedicated team of staff and volunteers, oversee service delivery, drive fundraising and income generation, and act as an ambassador for the charity across communities and stakeholder networks.

The role requires a leader who can balance strategic thinking with compassion, building strong relationships while ensuring the organisation delivers meaningful and measurable impact.

Key responsibilities include:

• Leading the development and delivery of the charity's strategic and operational plans.
• Providing inspirational leadership to staff and volunteers.
• Raising the profile of the organisation and building relationships with funders, supporters, partners and stakeholders.
• Overseeing the delivery of high-quality, person-centred services.
• Ensuring robust governance, compliance and risk management.
• Managing budgets and supporting the long-term financial sustainability of the charity.
• Leading and supporting fundraising activities, including grants, trusts, foundations and community initiatives.
• Monitoring organisational performance and reporting to the Board of Trustees.
• Supporting a culture that enables open, compassionate and respectful conversations around serious illness, death, dying and bereavement.

About You

You will be an experienced and emotionally intelligent leader with a track record of managing teams, developing services and delivering organisational objectives.

You will bring:

• Senior leadership experience within the charity, public, health, social care or not-for-profit sector.
• Strong financial management and budget oversight skills.
• Experience of stakeholder engagement, partnership development and income generation.
• Excellent communication and relationship-building abilities.
• Knowledge of governance, compliance and organisational risk management.
• The ability to inspire, motivate and develop teams and volunteers.
• Emotional resilience and a genuine commitment to supporting people facing life-limiting illness, end-of-life issues and bereavement.
• Confidence and comfort working in an environment where conversations around death, dying, loss and grief are part of everyday practice.

About the Organisation

This long-established charity supports individuals living with life-limiting conditions, alongside their families, carers and those who have been bereaved. Through compassionate, relationship-based support, the organisation helps people navigate some of life's most challenging experiences with dignity, understanding and practical assistance.

Working closely with volunteers, healthcare professionals and community partners, the charity delivers services that reduce isolation, improve quality of life and provide vital support when it is needed most. With a strong reputation and ambitious plans for the future, the organisation is committed to extending its reach and impact across the communities it serves.

Other roles you may have experience of could include Chief Executive Officer (CEO), Charity Chief Executive, Executive Director, Director of Operations, Head of Operations, Director of Services, Head of Services, Charity Manager, Managing Director, Hospice Director, Head of Charity Services, Director of Care Services, Non-Profit Director, Voluntary Sector Director, Community Services Director or Third Sector Leader.