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Lead a growing portfolio of support services making a real difference to people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.
Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.
What you'll be doing
- Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports
- Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery
- Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement
- Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice
- Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce
- Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums
- Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids
- Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support
What we're looking for
- We're interested in hearing from candidates who have:
- Lived experience of addiction-related harms, either directly or as an affected other
- Significant management experience within mental health, social care, addiction, recovery, peer support or a related field
- Experience leading complex support services and managing service managers or multidisciplinary teams
- Strong experience of performance management, service improvement and workforce leadership
- A good understanding of safeguarding, risk management and safe service delivery
- Experience working within commissioned or contract-funded services
- The ability to use data and evidence to improve performance and outcomes
- Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice
A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.
Why join us?
You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.
How to apply
Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.
Closing date: 5pm Thursday 27th August 2026
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting children and young people affected by sexual violence?
This exciting opportunity sits within our Children and Young People's Service and will support children and young people aged 4-25 who have experienced sexual violence. The role will involve providing short-term, trauma-informed wellbeing advocacy, working closely with survivors, their families and support networks, and helping them navigate health, safeguarding and support systems.
About the Role
Reporting to the Clinical Lead for Children & Young People / Advocacy Service Manager, the successful candidate will:
- Provide specialist wellbeing advocacy and emotional support to children and young people affected by sexual violence.
- Undertake risk and needs assessments and develop support plans.
- Work collaboratively with schools, social care, health services, CAMHS, criminal justice agencies and community partners.
- Support children, young people and families to access appropriate services and resources.
- Manage a caseload, maintain accurate records and contribute to monitoring and evaluation activities.
- Deliver support through face-to-face, online, telephone and outreach settings.
- Contribute to service development, awareness raising and training activities.
Key Areas of Responsibility
The successful applicant will:
- Provide short-term wellbeing advocacy and emotional support to children and young people affected by sexual violence.
- Undertake risk and needs assessments and develop support plans.
- Support children, young people and families to navigate health, social care, education and criminal justice systems.
- Work collaboratively with schools, CAMHS, social care, health professionals, police and community partners.
- Manage a caseload and maintain high-quality records and case notes.
- Deliver support in schools, community settings, remotely and from RCSL premises.
- Contribute to safeguarding processes and multi-agency working.
- Support service development, evaluation, awareness raising and training activities.
What You Bring:
- A qualification in counselling, psychotherapy, youth work, social work or a related discipline.
- Experience of supporting children and young people experiencing trauma, abuse or sexual violence.
- Strong safeguarding and risk assessment skills.
- Experience of working in partnership with multiple agencies.
- A commitment to feminist, anti-oppressive and trauma-informed practice.
- Excellent communication, organisational and case management skills.
- A passion for ensuring the voices of children and young people remain central to decision-making.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the CYP Clinical Lead, Advocacy Manager and Director of Programmes.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format
- Interview date(s): Rolling basis
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Please submit CV in PDF format.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Release, we believe that expert advice can change lives — especially for people who are pushed to the margins by poverty, stigma, criminalisation and complex legal problems. We are looking for a debt adviser who wants to do more than provide technical advice: someone who shares our commitment to social justice, dignity and practical support, and who wants to be part of a specialist legal team working alongside people at the point they need help most.
This is not a traditional debt adviser role. It is an opportunity to help shape a newly established debt unit within our legal team, creating a holistic service that responds to the full reality of people’s lives rather than treating debt in isolation. You will work alongside legal advisers and solicitors delivering free welfare benefits, debt and housing advice through our outreach services, with referrals coming directly from colleagues supporting clients with overlapping legal and financial problems. You will also provide training and support to colleagues and host centre staff, helping build confidence and understanding around debt, its impact, and how to identify when someone may need specialist advice. Many of the people we work with are facing crisis, exclusion and multiple barriers to support. In this role, you will help ensure they are met with compassion, specialist advice and joined-up support that gives them a clearer route forward.
The new Debt Adviser wil join Release’s multidisciplinary legal services team. The postholder will provide high-quality, non-judgmental debt advice to people experiencing financial hardship alongside issues such as substance use, homelessness, poor mental health, benefit problems and social exclusion. Ideally, you’ll be qualified to Level 3 Certificate in Money and Debt Advice, the Certificate in Money Advice Practice (CertMAP), or the CMA Award in Generalist Debt Advice. Should you not have these or equivalent certifications, the appointee would be required and supported to achieve a certification within an agreed timeframe.
Key Responsibilities:
Deliver specialist debt advice through direct referrals for our legal team who support clients in trusted community and treatment settings.
- Complete financial assessments, income and expenditure work, debt screening, priority-debt triage and casework using clear, accessible and trauma-informed approaches.
- Advise on appropriate debt options, including Breathing Space, Debt Relief Orders, negotiated write-offs, informal and formal repayment arrangements, and referrals where another provider is better placed to help.
- Work closely with legal advisers, drug and alcohol services, keyworkers, peer advocates, volunteers and partner organisations to support warm referrals and coordinated care.
- Record casework accurately on AdvicePro and contribute to monitoring, evaluation, quality assurance, client feedback and learning from the debt advice project.
Essential Requirements:
- At least 12 months’ experience delivering debt advice in a community, advice, legal or outreach setting.
- Strong understanding of UK debt solutions, priority debts, social security, housing-related debt and the impact of financial hardship on people in vulnerable circumstances.
- Ability to provide clear, fair and not misleading advice, based on a full assessment of the client’s financial and personal circumstances.
- Excellent written and verbal communication skills, including the ability to write accurate case notes, letters and reports in plain English
- Holidays: 29 days + public holidays
- Location: Hybrid - Spitalfields, London / Remote (minimum 3 days in the office)
- Closing Date: Until vacancy filled
- Interviews: Rolling
- Start Date: As soon as possible
An enhanced DBS check will be required for the successful candidate.
We particularly welcome applications from people from Black and racialised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.
Release is committed to equal opportunities.
Important Notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.
The client requests no contact from agencies or media sales.
Action for Global Health (AfGH) is an influential membership network convening more than 50 organisations working in global health. Its vision is a world where health equity is achieved, and every person has access to the quality healthcare they need without being forced into financial hardship.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality – especially from low- and middle-income countries – to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Position
As the Network Director, you will be responsible for convening and guiding the network, in partnership with the AfGH team, Steering Committee, wider membership and host organisation (STOPAIDS).
In this role, you will:
- Guide, oversee and review the implementation of AfGH’s 2022–2029 strategy.
- Secure AfGH’s ongoing financial sustainability and ensure accurate and clear financial reporting.
- Lead and coordinate AfGH’s policy and advocacy activities.
- Provide direction to the AfGH Secretariat, support the Membership & Development Director, line manage the Advocacy Manager, and manage relationships with STOPAIDS and Students for Global Health (partner organisation).
- Expand the AfGH membership to target groups and ensure that the network continues to engage and be driven by the membership.
- Ensure that AfGH continues to have appropriate governance in place in order to ensure effectiveness and accountability.
Benefits
We offer a number of benefits, including:
- A 28-hour (rather than 35-hour) working week policy, with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours.
- A home-based working policy with some access to co-working spaces across the UK and a monthly working-from-home allowance (included in salary).
- A group stakeholder pension scheme with 6% employer contributions.
- An individual learning and development budget allocated to staff members each year.
- 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years).
- Enhanced maternity and paternity pay for employees with 1 year’s service or more.
To apply, please click the Apply button to complete our application form.
Closing date: 7th September 2026.
Candidates must be UK-based with the right to work in the UK.
People living with or affected by health inequities, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply.
FCDO Mental Health Social Work Adviser
Location: Foreign Commonwealth & Development Office (FCDO), Consular Directorate, King Charles St, Westminster, London, SW1A 2AH and Heathrow Travel Care (HTC), London Heathrow Airport
Salary: £40,000 per annum, plus benefits
Vacancy Type: full-time, permanent contract
We currently have an exciting opportunity to join us as a Social Work Adviser (Mental Health) based at the Foreign Commonwealth & Development Office (FCDO) in Westminster, seconded from Heathrow Travel Care (HTC), the airport social work team.
You will join us on a full-time, permanent contract and you will receive a competitive salary of £40,000 per annum, plus benefits.
The role of our Social Work Adviser (Mental Health) is to enable the FCDO to offer advice and assistance to vulnerable British nationals known to the UK Consular Network.
Responsibilities as our Social Work Adviser (Mental Health):
FCDO
- Providing advice, support and guidance to consular assistance staff in London and overseas on mental health for British nationals
- Working collaboratively with the Social Work Adviser team to review cases and relevant policy
- Investigating, risk assessing, signposting, planning with consular staff who are working with British nationals to provide specialist advice to the consular staff
- Referral of 'meet and assist’, cases to relevant service providers at UK ports
- Policy, guidance and training input to Consular staff on relevant issues
- Building and maintaining links with relevant assistance NGOs & travel partners via outreach work
- Building and maintaining links with Consular Regional Directors
- Cover for Social Work Adviser team as required
- Recording of all cases on a secure consular information network and monthly reporting to HTC
- International outreach – there may be opportunities for international travel to support FCDO staff abroad
HTC (1 day per 5 weeks)
- Liaison between airport crisis team (focus on ‘meet and assist’) and FCDO Consular Directorate
- Contribution to airport crisis preparation work
- Contribution to Heathrow Travel-Care policy, guidance and strategic planning
- Participation in emergency preparedness and response at Heathrow
- Continuing professional development
What we’re looking for in our Social Work Adviser (Mental Health):
- 2 years’ recent statutory social work experience
- Recent experience of working directly in the mental health sector
- Understanding of Mental Health Act and mental health procedures within Local Authorities / NHS / statutory frameworks
- Understanding of Mental Capacity Act
- Understanding of adult social care legislation and statutory frameworks
- Understanding of how mental health conditions affect individuals including stigma and discrimination
- Experience of problem-solving under time pressure
- Experience of prioritising casework according to risk and need
- Ability to make clear recommendations on how to address risk and need based on professional judgement and experience.
- Experience of undertaking eligibility, risk and mental capacity assessments.
- The ability to work effectively in partnership with other agencies
Closing date: Sunday 13th September 2026
Interview date: Thursday 24th September in person at Westminster
You must be legally able to work in UK. Security clearance is required for this role. You must have been resident in the UK for a least 2 of the previous ten years, at least one year of which must have been a consecutive 12-month period and you must have resided for at least 3 consecutive years in one country. All applicants should be aware that a lack of sufficient background information may preclude an applicant from being granted security clearance.
To Apply
If you feel you are a suitable candidate and would like to work for Heathrow Travel Care, please do not hesitate to apply.
Hours: Full-time
Pay: £83,840 - £88,490 GBP gross per annum (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available), with an expectation of up to 25% international travel to support UK-Med's international programmes, governance and humanitarian operations. The postholder must be deployable and able to travel internationally at short notice where operationally required)
Are you an exceptional finance leader ready to shape the future of a global humanitarian organisation?
UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises and disasters strike. We deploy emergency medical teams and health specialists worldwide, supporting communities affected by conflict, disease outbreaks and natural disasters, whilst strengthening local health systems and preparedness.
Reporting directly to the CEO and serving as a member of the Senior Management Team, the Director of Finance will provide strategic leadership across UK-Med's financial stewardship, sustainability, governance and organisational performance. As the organisation's principal financial adviser to the CEO, Board of Trustees and Board Committees, you will help shape UK-Med's long-term strategy and ensure the organisation remains financially resilient and well positioned to deliver its humanitarian mission.
Working closely with the Associate Director of Finance and colleagues across the organisation, you will lead the finance function and support delivery of UK-Med's Five-Year Strategy by strengthening financial governance, resilience and organisational sustainability across a complex, multi-country organisation.
You will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with substantial experience providing strategic financial leadership at executive level within a complex organisation. You will have a proven track record of advising CEOs, Boards and Audit & Risk Committees, leading organisational change and financial transformation, and overseeing complex budgets, diverse funding streams and robust financial governance. Experience within the humanitarian, international development, healthcare or wider charity sectors is essential, with knowledge of institutional donor funding and grant compliance highly desirable.
This is a unique opportunity to influence the strategic direction of one of the UK's leading humanitarian organisations, helping ensure UK-Med remains financially resilient and ready to respond wherever communities need us most.
Can you help build a world prepared to help?
How to apply
We strongly recommend that you read theCandidate Information Pack - Director of Finance - August 2026before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Please apply below, as soon as possible and no later than Monday 31st of August 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfill their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
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Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
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Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
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Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
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Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
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Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
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Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
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Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
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At least five years’ post-qualification experience.
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Experience of working therapeutically with people who have experienced childhood trauma.
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Experience of clinical management or management within an organisational setting.
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Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
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Experience of collecting and measuring clinical outcomes, including CORE.
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Excellent communication, interpersonal and people-management skills.
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The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
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Knowledge of relevant legislation, safeguarding and clinical governance requirements.
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An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets.
Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore, Trauma Informed Care lies at the heart of everything we do.
Working with the Daylight Service Manager, you will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location. The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation. We may develop additional aspects to the service as resources become available.
You will have experience in delivering psychologically, gender and culturally informed services to people who are experiencing street homelessness. You will use this experience to build relationships of trust with clients. This will include a commitment to embedding co-production so that the service continues to improve and evolve. You will facilitate in reach services predominantly with a health and harm minimisation focus and develop positive partnerships with external agencies. You will also set up and oversee a group work programme. You will provide strength-based and solution focused one to one support for women to move away from the streets.
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable women away from the streets.
Salary: £41,599 - £45,097 (scale Points 26-30)
Closing Date: Sunday 23rd August
Interview Date: Thursday 3rd September
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF VOLUNTEERING
Director of Volunteering at Mercy Ships UK, providing strategic leadership to recruit, engage and mobilise volunteers for its two hospital ships.
Mercy Ships is an inspiring Christian charity delivering free, life-changing surgery to people in Africa with limited access to healthcare. Through its two hospital ships, it brings hope, healing and specialist training to local healthcare professionals. Since 1978, Mercy Ships has worked in more than 55 countries, performing over 122,000 surgical procedures and training more than 55,500 healthcare workers.
Mercy Ships UK is now embarking on an ambitious growth journey, aiming to double volunteer placements over the next five years. We are looking for an exceptional leader to join Mercy Ships UK as Director of Volunteering. This is a brand-new role created at an exciting time in the charity's growth.
Reporting to the Executive Director and serving on the Executive Leadership Team, you will lead the development of an ambitious long-term volunteering and workforce strategy, inspiring and mobilising medical, maritime and other specialist volunteers to serve on board Mercy Ships' current and future hospital ships. Through your leadership, thousands more volunteers will be equipped to bring hope, healing and life-changing care to communities across Africa.
In this role, you'll have the opportunity to:
- Develop and deliver a multi-year volunteering strategy that builds sustainable pipelines of medical, maritime and specialist volunteers
- Lead the full volunteer journey, from attraction and recruitment through to preparation, engagement, retention and alumni involvement
- Build strategic partnerships with NHS organisations, Royal Colleges, universities, churches, Christian networks and professional bodies
- Provide strategic advice to the Executive Director, Executive Leadership Team and Trustees on volunteering trends, workforce risks and growth opportunities
- Lead, inspire and develop a high-performing volunteering function, setting clear priorities, standards and measures of success
- Act as a senior ambassador for Mercy Ships UK, representing its Christian mission with credibility and influence across the sector
Why work for Mercy Ships UK?
- 25 days' annual leave plus UK bank holidays, increasing by one day for each completed year of service, to a maximum of 30 days
- Employer pension contribution of up to 7%
- Annual personal learning and development budget
- Employee Assistance Programme and wellbeing support
- Location: 12 Meadway Court, Stevenage, SG1 2EF (hybrid working available)
- Free on-site parking
- A brand-new, pivotal leadership role at an exciting stage of growth
This role is eligible for an Enhanced DBS check. Any offer of employment will be subject to satisfactory pre-employment, safeguarding and background checks.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates
- Closing date: Monday 14th September 2026
- Charisma vetting interviews must be completed by close of play on: Wednesday 16th September 2026
- First interviews with Mercy Ships: W/C 28th September 2026
- Final interviews with Mercy Ships: W/C 5th October 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience
Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)
Reporting to: The Head
St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.
You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.
The Opportunity
As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.
Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.
Key Priorities:
- Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
- Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
- Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
- Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
- Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.
About you:
- Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
- Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
- Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
- Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
- Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.
Why Join Us?
At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:
- Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
- Pension Scheme: Generous employer pension contributions (up to 12% employer).
- Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
- Fee Remission: Discounted school fees for daughters attending St Catherine’s.
- Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
- Convenience: Free ample on-site parking.
How to Apply
Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.
Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.
St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Roles
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.
Head of Support and Advocacy
The Head of Support and Advocacy provides operational leadership across We Are Survivors’ support and advocacy services. Working closely with the Service Director, Operations Director and Executive Team, the role ensures services are effective, well governed and meet the needs of survivors and their loved ones. This includes overseeing our trauma-informed, survivor-centred approach; monitoring service performance; safeguarding and record-keeping; and ensuring contractual commitments and quality standards are met. The role also represents the organisation in external partnerships and helps shape services in response to changes in policy, evidence and the needs of people with lived experience.
About You
Head of Support and Advocacy
You’ll be an experienced operational or clinical leader who is comfortable overseeing services that work with trauma, mental health and complex needs. You’ll understand how to balance compassionate, survivor-centred practice with effective governance, safeguarding, quality assurance and contractual performance. Experience of working with men, sexual harms or people with lived experience would be valuable, alongside the ability to build strong relationships with staff, partners and stakeholders. Most importantly, you’ll be someone who can lead with clarity, curiosity and care while helping services continue to learn and improve.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages)
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile? Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place towards the end of September.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice.
Help shape the future of an ambitious local charity
MRS Independent Living supports older people, disabled people and people experiencing mental health challenges to live independently, stay active and remain connected to their communities. We combine practical in-home support with innovative community-led projects that tackle inequalities and improve wellbeing.
We're looking for a Deputy Director who is excited by the opportunity to help lead this established local charity into its next chapter.
This is a role for someone who enjoys thinking strategically while also rolling up their sleeves to make things happen. You'll work alongside the Director to shape our future, develop new services, build partnerships and secure funding. You'll also be happy stepping into day-to-day operations when needed to support the team, maintain continuity and ensure our services are high quality and running smoothly.
Whether your background is primarily in fundraising and you're looking to broaden your operational leadership experience, or you've led services and want to develop your fundraising and strategic skills, this role offers an excellent opportunity to build a well-rounded senior leadership career.
About the role
As Deputy Director you'll provide leadership across our community projects, helping us develop and deliver sustainable, high-quality services that make a real difference to our community.
You'll:
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Work with the Director and Board to shape organisational strategy and future development.
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Lead fundraising from trusts, foundations, corporate partners and other income sources.
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Oversee our community projects, ensuring they deliver expected outcomes.
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Support, coach and develop project staff and volunteers.
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Build strong partnerships across the voluntary, health and public sectors.
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Lead monitoring, evaluation and reporting to demonstrate our impact.
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Deputise for the Director when required.
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Take a practical, hands-on approach - providing operational support wherever it's needed.
We're looking for someone who has:
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Experience in fundraising, service management or both, ideally within the charity and voluntary sector.
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Ideas to develop and grow our community work, and the confidence and project management skills to operationalise them.
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Strong leadership skills and the ability to motivate and support others.
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Excellent relationship and partnership-building skills.
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A collaborative, adaptable approach with the confidence to switch between strategic thinking and practical delivery.
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A commitment to co-production, equity and user-led approaches.
Why join us?
This is a rare opportunity to help shape the future of a respected local charity while developing your own senior leadership experience.
You'll join a small, supportive team where your ideas will influence organisational strategy, new services and long-term sustainability. No two days are the same, and you'll have the opportunity to work across fundraising, operations, partnerships, governance and organisational development—making this an ideal stepping stone towards a Director or CEO role.
If you're looking for a leadership role where you can make a tangible difference to people's lives while broadening your skills and experience, we'd love to hear from you.
Our staff benefits include:
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Flexible and hybrid working
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Generous holiday allowance of 28 days (pro rata) per year plus bank holidays, rising to 29 days after one years’ service
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Enhanced sick leave and pay
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Enhanced family leave and pay
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Ongoing opportunities for learning and professional development
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Employer pension contributions of 4%
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Life assurance cover equivalent to one year’s annual salary for members of our workplace pension scheme
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team works across the West End/Westminster with people experiencing street homelessness and interconnecting needs (substance dependency, mental/physical health, criminal justice involvement, unclear immigration status etc.). This is done by delivering a support offer that is person-led, wrap-around, and focussed on building relationships by meeting people where they are at.
Working with the Service Manager, you will manage a team of staff and support the development of a team that is dynamic, innovative, and responsive to the changing needs of the wider environment and the people that use The Connections services. The services operational delivery will include a range of functions that are both street based and building based, such as outreach and in-reach, casework, supporting the wider delivery of CSTMs functions such as essential services, and managing and developing partnerships that supplement the support offer we have for the people that use our services.
You will have substantial experience in delivering person-led, psychologically, gender and culturally informed services to people who are street homeless. You will have the personal credibility to build confidence in the wider community and with partnerships. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction. You will also be committed to the values of CSTM (Curious, Safe, Together and Motivated) and will be able to champion approaches that are aligned to this (trauma informed, pre-treatment, harm reduction etc.)
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable people away from the streets and getting their needs met.
Salary: £41,599 - £45,097 (Spine Point 26-30)
Closing Date: Wednesday 9th September
Interview Date: Tuesday 15th September
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An opportunity to play a pivotal leadership role in a highly respected local charity that makes a real difference to people affected by cancer across West Berkshire.
As Director of Operations at Newbury Cancer Care, you will be at the heart of the charity, leading its day-to-day operations and working closely with the Board of Trustees, employees, volunteers, healthcare partners and the wider local community.
This is a broad, hands-on leadership role for someone who enjoys making things happen. You will provide direction and support to the team, ensure the charity operates effectively and responsibly, build strong relationships across our network and help ensure our services continue to meet the needs of local cancer patients and their families.
We are looking for a confident, compassionate and highly organised individual who can work independently, motivate others and comfortably move between strategic conversations and the practical realities of running a small charity. Experience within the charity sector would be particularly valuable, as would knowledge of charity governance, the NHS or fundraising, but equally important is an understanding of what it takes to lead a purpose-driven organisation where people and community are at the centre of everything we do.
For the right person, this is an opportunity to take on a genuinely varied and rewarding role with considerable autonomy and the chance to make a visible difference within the local community.
What you'll be doing
- Lead the operational management of Newbury Cancer Care
- Build strong relationships with trustees, volunteers, NHS teams and community partners
- Support the development of new services and future strategy
- Ensure the charity meets governance and Charity Commission requirements
- Manage budgets and financial reporting using Sage
- Lead and support volunteers, including recruitment and development
- Oversee office administration, communications and publicity
- Help identify fundraising opportunities and support community engagement
- Represent the charity at meetings, events and presentations
- Drive continuous improvement to ensure we deliver the very best support for local people affected by cancer.
About you
We're looking for someone who is equally comfortable thinking strategically and rolling up their sleeves to get things done.
You'll be:
- A self-starter who enjoys working independently
- An experienced operational or charity leader
- Comfortable working with a Board of Trustees
- A confident people manager with excellent relationship-building skills
- Organised, pragmatic and able to manage multiple priorities
- Financially confident, with experience using accounting software such as Sage
- A strong communicator with excellent networking skills
- Emotionally resilient and compassionate, with the ability to support people facing difficult circumstances
- Confident using Microsoft Office and digital tools, including social media.
We'd also love to hear from you if you have experience of:
- Working within the charity sector
- NHS or healthcare environments
- Charity governance
- Fundraising and community engagement.
Why join us?
This is more than an operations role.
It's an opportunity to lead a respected local charity that genuinely changes lives every day. You'll work alongside passionate trustees, dedicated volunteers and healthcare professionals, helping ensure people affected by cancer receive the support they need, when they need it most.
The client requests no contact from agencies or media sales.