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About The Role
Join Our Award-Winning Team at Care South!
Role: Company Secretary & Data Protection Officer
Pay: £65,000 per annum plus car allowance and mileage
Hours: Full-time, 37 hours per week
Working Pattern: General working hours are 9:00 am to 5:00 pm, Monday to Friday. Occasional working from home with CEO approval
Location: Office based role, based at Care South’s head office in Poole
About the Role
Care South is seeking an exceptional Company Secretary & Data Protection Officer (DPO) to join our senior team at our Head Office in Poole.
Reporting directly to the Chief Executive Officer and the Board of Directors, this critical senior hybrid position places you at the very heart of our strategic operations.
You will hold the keys to our corporate governance while simultaneously serving as our legally designated expert and strategic lead on all aspects of UK GDPR and information privacy.
This is not a standard administrative role; it is a high-visibility position for a resilient, diplomatic professional who thrives on variety and complexity. One day you will be advising the Board and ensuring compliance with Company and Charity law, and the next you will be championing "privacy by design" across the organisation, managing corporate risk frameworks, and navigating complex regulatory landscapes.
If you possess a flawless eye for detail, an executive presence, and a deep passion for both corporate compliance and data privacy, we want to hear from you.
You will be joining a leading not-for-profit charity providing high-quality Residential Care, Care at Home and Assisted Living services. Care South is one of the Top 20 care companies, as rated on carehome co uk, based on published reviews from residents and their family and friends, endorsing our strong reputation in providing high quality care.
About You
Qualifications & Experience
- Proven experience as a Company Secretary or Board Secretary within a corporate or charitable environment.
- Qualified Chartered Governance Institute UK & Ireland professional qualification or a legal qualification.
- A professional Data Protection/Privacy qualification (e.g., CIPP/E Practitioner Certificate in Data Protection) or equivalent deep experience.
- Strong knowledge of the Companies Act, Charities Act and UK GDPR frameworks.
Skills & Attributes
- Pragmatic, pro-active and “can do” attitude”.
- Executive presence - exceptional communication and interpersonal skills, with the diplomacy and tact required to advise Board members and Senior Executives.
- Strong organisational skills.
- Meticulous accuracy -utmost attention to detail regarding minutes, legal registers, and regulatory compliance timelines
- Resilience & pace - ability to handle complex workloads, maintain absolute confidentiality and discretion, and work under pressure using your own initiative.
- Tech Savvy - advanced proficiency in MS Office suite with a solid understanding of modern IT security frameworks.
- Understanding of and adherence to Care South’s HEART values of Honesty, Excellence, Approach, Respect and Teamwork.
Your Rewards and Benefits
At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career, and we celebrate our colleagues every year through the Care South Stars Awards.
As a not-for-profit charity and registered company limited by guarantee, our focus isn't on owners or shareholders - it's firmly on those in our care and those who care for them. We are continually looking for ways to enhance the reward and recognition of our amazing Care South team.
Our current benefits package includes:
- Competitive salary
- Car allowance
- 28 days annual leave plus bank holidays
- Private medical insurance
- Permanent ill-health insurance
- Contributory pension scheme
- Life Assurance
- Employee Assistance Programme and wellbeing support
- Allocated car parking space at head office
- Paid induction and ongoing training
- Career development and progression opportunities
- Blue Light Card and online retail discounts
- Free Enhanced DBS check
- Staff Association
- Annual Care South Stars Awards
What You Need to Know
- You must be aged 18 or over
- This role is subject to an Enhanced DBS check
- We are unable to offer visa sponsorship for this position
- A full UK driving licence
- Own car with business insurance and regular travel across the Care South portfolio as and when required
Apply today and become part of something truly special!
Deadline for applications: Friday 4 September 2026
Interviews planned for week commencing: Monday 14 September 2026
The client requests no contact from agencies or media sales.
About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Week commencing 24th August 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About the role
Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.
We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.
This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.
The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.
This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.
Key responsibilities
Support and develop the Hospital Liaison Volunteer network
1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England.
2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively.
3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers.
4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues.
5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England.
6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services.
7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries.
Support NBCP England implementation and hospital engagement
1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards.
2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers.
3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences.
4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning.
5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families.
6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England.
Coordinate programme activity, monitoring and reporting
1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities.
2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions.
3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources.
4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders.
5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation.
6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support.
Gather, analyse and share feedback and insight
1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders.
2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity.
3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme.
4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers.
5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care.
Communicate clearly and build strong relationships
1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners.
2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed.
3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff.
4. Prepare written materials, reports, updates, newsletters or web content as required.
5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences.
General responsibilities
1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities.
2. Maintain high standards of confidentiality, professionalism and sensitivity at all times.
3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care.
4. Undertake occasional travel and occasional evening or weekend work as required.
5. Abide by Sands policies and procedures and complete mandatory training.
6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy.
Person specification
Essential
- Experience of building, supporting or coordinating volunteer networks, including helping volunteers feel valued, confident and equipped in their role.
- Strong project coordination skills, with the ability to manage multiple priorities, monitor progress and support delivery of agreed outcomes.
- Experience of gathering, recording, analysing and sharing feedback or insight to support learning, improvement or service development.
- Excellent interpersonal and relationship-building skills, with the ability to work collaboratively with volunteers, healthcare staff, colleagues and external stakeholders.
- Confident verbal and written communication skills, including the ability to share information clearly, facilitate discussions, write reports and communicate key messages to different audiences.
- Highly organised, with the ability to plan work, manage competing demands and follow through on agreed actions.
- Understanding of, or willingness to develop expertise in, bereavement care, maternity services, neonatal services and NHS systems.
- Empathetic, compassionate and values-driven, with the ability to work sensitively within a bereavement setting.
- Ability to maintain confidentiality and professional boundaries when working with sensitive information and bereaved families’ experiences.
- Commitment to equity, inclusion and improving the experiences of bereaved parents and families.
- Ability to work occasional evenings and weekends and undertake occasional travel within the UK.
Desirable
- Experience of working with or alongside NHS maternity, neonatal, gynaecology or bereavement services.
- Experience of supporting hospital-based volunteers or volunteers working in sensitive settings.
- Experience of contributing to training, guidance, resources or support materials.
- Experience of using data, feedback or evaluation findings to demonstrate impact.
- Knowledge of the National Bereavement Care Pathway or bereavement care standards.
- Experience of working in a charity, healthcare, volunteering, community engagement or service improvement setting.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.
The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.
Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.
We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.
You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.
You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.
The ideal candidate will:
- Be a visionary leader, one that can empower others to achieve at the highest levels.
- Demonstrate significant, effective and evidenced improvement expertise.
- Be capable of challenging, as necessary, and backing that up with knowledge and data.
- Be a confident, strategic thinker who can work with the schools, trust leaders and the board.
- Lead by example in demonstrating our vision and values in everyday work and practice.
The successful candidate will benefit from:
- A committed and collaborative Executive Board that will welcome you to the team.
- The opportunity to shape and lead the Trust’s People Strategy and operating model.
- A flexible working arrangement and bright, modern office space with off street parking.
- Workplace pension, through the Local Government Pension Scheme.
- A Trust-wide focus on wellbeing and support, including an EAP.
- Opportunities for continuous professional development.
- Staff benefits package, including lifestyle & retail discounts, staff sports and social events.
If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.
This is a part time role working in the region of 4 days per week over 52 weeks per annum.
Our vision is to empower every learner to excel and flourish within a culture of inclusion and high aspiration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.
Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.
You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.
At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.
Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking
Salary £30,000–£33,000 pro rata plus on-call allowance
Work pattern 28 hours per week, including evening and weekend hours
Contract type Fixed term until 31 March 2027, with the possibility of extension.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.
Key Responsibilities
- Manage rotas, ensuring there is adequate cover for holiday and sickness
- Solve issues of staff cover with partner organisations as they arise
- Undertake monthly team meetings with all Safe Haven staff
- Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
- Support with annual appraisals for Safe Haven staff
- Ensure all Catalyst staff are following the incident management process and utilising the on-call rota
- Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
- Attend any necessary meetings to meet the needs of Safe Haven
- Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
- Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
- Work with the Senior Manager around any complaints, grievances and serious performance issues
- Work as part of a team of Team Leads and communicate well with colleagues working from different locations
- Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
- Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
- Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
- Work within the Catalyst governance framework
- Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate
About you
- We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
- Has experience working in social care, mental health, crisis support or a similar community-based service.
- Has experience supervising, supporting or mentoring staff and/or volunteers.
- Can build positive working relationships with statutory, voluntary and community partners.
- Understands safeguarding, confidentiality, consent, information sharing and GDPR
- Can support staff wellbeing and address performance or support needs appropriately
- Communicates clearly and confidently, both verbally and in writing.
- Is organised, with good administrative, recording and reporting skills
- Can remain calm under pressure and respond confidently to urgent or sensitive situations
- Is able to work on your own initiative while also contributing positively as part of a wider team
- Is committed to delivering high-quality, safe and inclusive services
- Understands and values equality, diversity and equal opportunities
- Is confident using IT systems and databases
- Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
- Brings Catalyst’s values of kindness, commitment and integrity to everything you do.
Benefits
26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme
Safeguarding & Checks
This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
Salary: £49,100 per annum
Contract Type: Fixed Term Contract
Closing date: 16 August 2026 at 11pm
Interview date: 24-25 August 2026
We are recruiting for two Interim Senior Programme Development Specialists:
· 5-month fixed term contract (from 21 September 2026 – 28 February 2027)
· 6-month fixed term contract (from 15 September 2026 – 15 March 2027)
Please specify in your application form which fixed term contract role you are applying for.
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
Do you want to play a key role in an experienced and passionate team supporting and shaping CARE International UK’s portfolio? Join the Programme Funding Team! The team shapes our restricted programme portfolio by securing funding from UK-based institutional donors, trusts and foundations, multilaterals and in some cases private sector donors.
The Senior Programme Development Specialist leads the design of complex proposals – including bids £20m+ and FCDO commercial contracts. They also play a vital role ensuring quality bid submissions to a variety of donors, aligning with CARE international UK’s impact objectives, in particular gender justice and local leadership.
About the role
As the Senior Programme Development Specialist, you will manage a pipeline of institutional funding opportunities and be responsible for securing a significant proportion of CIUK’s restricted income. You will work in partnership with CARE country offices, national and international partners, finance colleagues, and technical advisory teams to identify, scope, bid for and secure new funding for programmes through both grant and commercial contract modalities. You will deliver a high-quality bidding process, submitting applications to funders such as FCDO, DEC, START Fund, Education Cannot Wait, Jersey Overseas Aid Committee, and Power of Nutrition. You will build learning from existing CARE programmes into bid design and design programmes in line with CARE policies and standards, as well as donor standards.
About you
You are a passionate and experienced funding specialist, with a proven track record in fundraising from key UK donors – including solid experience of commercial bidding and FCDO frameworks, trusts and foundations and corporate donors. You will have the ability to lead and coordinate multi-disciplinary teams during proposal preparation, working with partners and colleagues in multiple locations. You have experience in and very good understanding of programme design and meeting institutional and corporate donor requirements. You have excellent communication skills, both verbal and written. You are capable of building strong relationships with both internal and external stakeholders; you are a positive collaborator and a strong team player.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit theUK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be foundhere.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed toEquality and value Diversity. We are aDisability Confident Employerand particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness. Our support will improve their health and wellbeing and enable them to move away from the streets.
Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men. Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services. Therefore, Trauma Informed Care lies at the heart of everything we do.
Working with the Daylight Service Manager, you will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location. The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation. We may develop additional aspects to the service as resources become available.
You will have experience in delivering psychologically, gender and culturally informed services to people who are experiencing street homelessness. You will use this experience to build relationships of trust with clients. This will include a commitment to embedding co-production so that the service continues to improve and evolve. You will facilitate in reach services predominantly with a health and harm minimisation focus and develop positive partnerships with external agencies. You will also set up and oversee a group work programme. You will provide strength-based and solution focused one to one support for women to move away from the streets.
Through compassionate and proactive management, you will help build a high performing, well organised and creative team who are passionate about supporting very vulnerable women away from the streets.
Salary: £41,599 - £45,097 (scale Points 26-30)
Closing Date: Sunday 23rd August
Interview Date: Thursday 3rd September
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
We are seeking a collaborative and creative Director who is rigorous, centres care and supports people to flourish, to lead our brand new Playhouse Ensembles strand within Playhouse Connect's exciting new chapter.
The Playhouse Ensembles Director will be responsible for leading 10 ensembles in total, including:
- 7 Youth Theatre cohorts,
- Heydays (Creative Ageing) ensemble,
- Theatre of Sanctuary ensemble.
The role holder will take a strategic oversight to the work of the various ensembles and work with freelancers to deliver the sessions. Within this role, you will direct two of the ensembles yourself and manage freelance artists to lead the other ensembles.
The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city. Therefore, you will work closely with our Artistic team to ensure the work of the ensembles are in line with the organisation’s overall artistic vision.
This is a full-time, permanent contract of 35 hours a week, with working pattern to be discussed with your manager. Pay for the role is £32,000 per year. Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.
To apply, please fill in both of the forms linked on our website listing by the deadline.
The closing date for applications is 5pm Sunday 16 August 2026.
Interviews are scheduled for the weeks commencing 17 August or 24 August.
The client requests no contact from agencies or media sales.
Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.
A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.
Your key responsibilities
Lead the development, delivery and continuous improvement of Early Intervention and Play Services
Develop and implement service strategies that support organisational priorities, growth and sustainability
Champion play, early intervention and inclusive practice as tools for improving outcomes
Ensure lived experience and co-production are embedded within service design, delivery and evaluation
Develop strong relationships with early years providers, healthcare professionals, local authorities and sector organisations
Contribute to funding bids, business cases and partnership proposals
Provide effective leadership and development for teams
Contribute to the wider strategic leadership of Newlife as a member of the Charity Leadership Team
What you'll bring
Qualifications & Training
Degree level qualification or equivalent professional experience in Education, Occupational Therapy, Play Therapy or Speech and Language Therapy
Evidence of continuing professional development relevant to early years, education, disability, family support or service leadership
Knowledge & Experience
Significant experience of leading and developing services within early years, education, disability, family support, health or community settings
Experience of managing teams and service performance
Experience of delivering services that improve outcomes for disabled children and their families
Experience of developing programmes or interventions that support child development, participation and wellbeing
Experience of working across health, education and social care systems
Experience of partnership working with professionals, commissioners and sector partners
Experience of service improvement, safeguarding, quality assurance and risk management
Experience of service growth, business development or income generation
Experience of co-production, participation or embedding lived experience within service development
Experience of developing business cases, funding proposals or service development initiatives
Experience of strategic planning and organisational development
Skills
Strong understanding of child development, disability and the importance of early intervention
Knowledge of inclusive practice and strategies to supporting disabled children and their families
Knowledge of play-based approaches to learning, development and participation
Understanding of integrated working across health, education and social care
Understanding of co-production and lived experience approaches
Strategic leadership and people management skills
Excellent communication, influencing and relationship-building skills
Strong organisational, analytical and project management skills
Knowledge of safeguarding, governance and regulatory requirements
Commitment to inclusion, equity and family-centred practice
Passion for improving outcomes and opportunities for disabled children and their families
Leadership Expectations
Early Years qualification or relevant professional qualification
Knowledge of the Early Years Foundation Stage (EYFS), SEND reforms and code of practice and related therapy frameworks
Experience of community-based play, early intervention or family support services
Experience of developing inclusive play opportunities for disabled children
Experience of digital or technology-enabled service delivery
As a member of the Charity Leadership Team, contribute to the strategic leadership and development of Newlife
Act as an ambassador for the charity and its values
Foster a culture of inclusion, collaboration and continuous improvement
Lead by example and demonstrate Newlife's values in all aspects of work
Support organisational growth, innovation and sustainability
Work collaboratively across departments to maximise impact, reach and opportunities for disabled children and their families
Demonstrate a strong commitment to the rights, inclusion and participation of disabled children and their families, ensuring their voices and experiences inform service development and decision-making
If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.
Please note DBS check will be required for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Job Title - Member Services Manager
Contract - Permanent
Hours - 21 hours per week
Salary - £30,600 per annum (£51,000 FTE)
Location - Coram Campus, London – hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.
Key responsibilities include:
- Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
- Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
- Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
- Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
- Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
- Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
- Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
- Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.
We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th August 2026 at 23:59
Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 10th August (9am)
Provisional Interview Dates:
Ist stage interviews: 17th or 18th August TBC
2nd stage interviews 26th August TBC
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.
What you’ll be doing
You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.
Your responsibilities will include:
- Overseeing day-to-day operations and resolving issues as they arise.
- Leading service planning, implementation and delivery in line with contractual requirements.
- Building relationships with health, employment, community and funding partners.
- Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
- Representing Working Well Trust at contract performance meetings.
- Supporting Team Leads to develop performance and quality improvement plans.
- Using audits, reviews and client feedback to improve service quality.
- Working with the Finance Manager and budget holders to support effective budget management.
- Ensuring accurate data collection and completion of contract monitoring reports.
- Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
- Providing senior management cover and supporting safeguarding and risk escalation.
- Recruiting, supervising and developing Team Leads alongside the HR Advisor.
- Promoting consistent induction, supervision, appraisal, training and continuous learning.
- Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.
What you’ll need
We are looking for someone who can demonstrate:
- Experience managing employment support, community or comparable services.
- Strong leadership and people management skills.
- Experience monitoring contracts, performance, quality and service outcomes.
- Confidence working with funders, partners and senior stakeholders.
- The ability to analyse data and use it to improve services.
- Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
- A collaborative, organised and client-focused approach.
- Commitment to Working Well Trust’s values, policies and procedures.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
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Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
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Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
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Write articles, blogs, case studies, impact stories, promotional materials and project updates.
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Support the development of a consistent organisational voice and communication style.
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Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
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Lead on the day-to-day management of MindOut's social media platforms.
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Plan and schedule content using appropriate digital tools.
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Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
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Track performance and provide regular reports on communications activity and impact.
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Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
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Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
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Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
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Support the development and promotion of online heritage content and digital exhibitions.
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Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
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Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
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Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
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Produce event marketing materials and communications.
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Coordinate communications before, during and after events.
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Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
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Maintain and update website content.
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Produce and distribute newsletters and email communications using appropriate digital platforms.
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Support audience development and mailing list management in line with GDPR requirements.
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Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
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Draft press releases, media statements and promotional content.
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Build relationships with local, regional and LGBTQ+ media contacts.
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Support media opportunities that raise awareness of MindOut's work and impact.
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Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
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Maintain accurate communications records, image libraries and consent documentation.
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Support monitoring and evaluation of communications activities.
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Ensure compliance with GDPR, confidentiality and organisational policies.
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Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.


