Director of UK Policy and External Affairs

London (Union Street, SE1)

£68,741 per annum plus Inner London Weighting (£3,000)

Permanent, Full Time

London based (3 days minimum) plus regular UK travel

Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

We are currently looking for a Director of UK Policy and External Affairs who will work across all four nations of the UK and ensure that Carers Trust is positioned at the leading edge of policy making and strategic influencing in relation to unpaid carers.

Main aims

• Acting as a senior representative who will inform policymaking, develop our positioning and inform public opinion so that it supports our mission, reflecting the quality and ambition of the work that we do.

• Overall responsibility for all non-devolved policy matters and for all devolved matters in England. You will work closely with the teams in Northern Ireland, Scotland and Wales in order to shape policy and practice.

• As a member of the Senior Leadership Team the Director will oversee a high performing team that lead on our work to shape our external affairs agenda in order that we can be ambitious and effective in our pursuit to Make Carers Count.

The successful candidate will have experience of:

• Experience of working at a senior and national level to influence policy change
• Being an inspiring leader with a collaborative and flexible approach
• Experience of working across a range of complex partnerships and relationships to achieve strategic buy in and commitment.
• A knowledge of policy, best practice and legislation in relation to unpaid carers.

In order to apply, please send a CV which outlines your achievements and a supporting letter (not more than two pages of A4) addressing how you meet the person specification.

Closing date for applications is Friday 13th March (12 noon) with interviews being held on 23rd or 24th March at CarersTrust, Unit 101, 164-180 Union Street, London SE1 0LH.

Second interviews planned for 1st April 2020.

Carers Trust is committed to valuing diversity. 

Carers Trust has a number of measures in place to support the carers in its employment including carers leave.

Charity numbers: England and Wales 1145181, Scotland SC042870.

Future Care Capital undertakes research to advocate new policy ideas and inject fresh thinking into the health and care agenda. Our aim is to stimulate a national debate and nurture collective intelligence or insight, in keeping with our mission and commitment to operate as an organisation that learns, thinks and does.

Alongside our research, policy and advocacy work, we invite partners to work with us to pilot new solutions and support innovative ventures in the course of delivering our charitable mission. We also want to act as a specialist seed funder and invest our own resources through an Innovation Fund.

To support the development of a new vision for health and care in England as well as positive change in practical local settings, our Head of Policy and Research will support the Director of Policy and Strategy to commission, manage and undertake leading edge-research; translate research outputs into evidence for policy makers, commissioners and providers and advocate pertinent solutions; pursue related funding opportunities and deliver impact from income generation activities in the interests of our beneficiaries.

Reporting to the Director of Policy and Strategy, key responsibilities will include:

Expert

• To work closely with the Director and other colleagues to support the development of and contribute to Future Care Capital’s evidence-based policy work.
• To develop and maintain mechanisms to keep abreast of research and policy developments relevant to health and care - national and international– with a particular emphasis upon data, technology, innovation, scaling and investment.
• To draft parliamentary briefings and responses to government consultations and other public policy initiatives and work with colleagues to support monitoring of the outcome.
• To contribute to research project design and coordination activities and support the Director and other colleagues in the conduct of research, thought piece and policy paper development for Future Care Capital.
• To attend pertinent networking events, forge new relationships and present the findings from Future Care Capital’s evidence-based policy work to advocate pertinent solutions in the interests of our beneficiaries.
• To support business development activities, identify and pursue funding and income generation opportunities pertinent to Future Care Capital’s priorities.
• To support our public affairs and communications team by providing background information for press releases, material for our website and contributing to regular blogs and updates.
• To support external events, roundtables and other training and education activities.

General

• To work in line with the organisation’s strategy and vision – living and breathing FCC’s values.
• To promote and ensure compliance with the organisation’s policies, including Health and Safety, Environmental and Diversity Policies.
• To work in a collaborative and entrepreneurial manner to support income generation.
• To manage and undertake training / professional development as necessary.
• To promote the use of technology and be self-servicing.
• To work as part of a team, supporting colleagues and communicating effectively.
• To encourage and support innovation throughout the organisation.
• To work in the most resource efficient and effective manner.
• To act as an ambassador for the organisation.
• Any other duties as may be required by the Director.

Skills and Competencies:

Technical Competency (qualifications and training)

• A first or upper 2nd class degree or equivalent experience. (E)
• Evidence of continuous professional and personal development. (E)
• Prior publication record. (D)

Experience

• Experience in a policy role relevant to health and/or care and/or technology together with a demonstrable understanding of current key debates and priorities.
• Experience of drafting a variety of written materials (e.g. briefings, reports and/or responses to government consultations).
• Experience of managing contractors.
• Experience of facilitating meetings with a range of stakeholders to identify issues, trends and collect information for developing evidence-based policy.
• Demonstrable experience of research and policy project design and coordination activities.
• Able to establish priorities and manage a complex workload to meet tight deadlines.
• Experience of working independently but seeking advice and working collaboratively with colleagues and others as required.

Skills

• Ability to quickly develop an understanding of current and emerging themes and to ensure that these are taken into consideration in our work.
• You will have strong analytical skills and the ability to analyse complex information and summarise key conclusions or recommendations. 
• Good communication skills both oral and written, organisational and interpersonal skills.
• Effective research and information gathering skills.
• Good project management skills; ability to co-ordinate complex and multiple projects.
• Creative skills for contributing new and innovative ideas.
• Good ICT skills including Microsoft Office, spreadsheet use and database management.
• Excellent time management and organisational skills.

Person profile:

• Proven ability to multi-task, manage multiple deadlines and be flexible in working style.
• Flexible, adaptable and innovative.
• Entrepreneurial and a team player, always looking to improve ways of working.
• Able to act, speak and write at all times with neutral personal political views.
• Positive attitude to disability, health and employment issues.

To apply for this position, we would like to request the following:

• A covering letter telling us why you would like to work with us, why you think you’re the ideal candidate for the position and a challenge/opportunity in health and care you would most like to positively impact.
• Your CV.
• A link or prior sample of your written work (up to 1,000 words).

If you are applying via a job platform website, please include your sample of written work or link, in your CV. Closing date is 5.00pm on Monday, 16 March 2020. Due to the volume of applications if you have not heard from us by 20 March 2020, please consider your application unsuccessful. Interviews will be conducted 24 March 2020. Start date will be dependent on notice period.

Service Director  - Health and Social Care
 

Salary: £55,825

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

We are seeking an additional member of our Senior Leadership Team to further enhance and expand this work.  Reporting to the Operations Director, our new Service Director - Health and Social Care will lead the delivery of our specialist health and social care services, which include a holistic substance misuse treatment service, a specialist care home and an innovative and high-performing in-patient detoxification unit.  Growth and development of these services and new ones is a key part of our future strategy.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our biggest decisions and give you the autonomy to make a real difference to the lives of others.

Experience of leadership in the health or care sectors is essential.  You will be our ‘go-to’ person, in-house expert and organisational lead in matters of health and social care.  Above all, we need someone whose concern for those we exist to serve will drive innovation and service development in their best interests.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager.
 

The closing date for applications is midnight on Tuesday 3rd March 2020.  Shortlisting will take place on Wednesday 4th March 2020 and Interviews will be held on the Friday 13th March 2020.

With specific responsibility for leading the continuous improvement of our Care and Bereavement Services, the Head of Hospice services will provide high quality dynamic and inspiring leadership to our teams, and as part of the Senior Team will work to ensure we deliver our strategic aims, specifically ‘We Provide Exceptional Care and Support’.

As Head of Hospice Services you will:

• Provide effective leadership to the Care and Bereavement teams at KEMP Hospice, to enable the provision and maintenance of the highest standards of care and support, embedding an ethos of quality improvement
• On behalf of KEMP Hospice, to hold the positions of CQC Registered Manager, Accountable Officer for Controlled Drugs and Caldicott Guardian.
• As part of our Senior Team, you will provide visible professional and consultative leadership across the organisation, and in particular for the Care and Bereavement teams, to ensure a positive and supporting culture
• Be focused on quality of care and the improvement of the outcomes and experiences of our patients and clients
• Represent KEMP and network at local and regional level, positively promoting and sharing our best practice and ensuring that we are involved and up to date with all relevant health and social care developments
• Efficiently and effectively manage resources and clinical budget
• Develop and build the professional workforce in line with service needs
• Ensure compliance with registering bodies, including Care Quality Commission in the role of Registered Manager and other lead roles as set out in this job description
• Develop, implement and evaluate innovative models of care delivery to meet the changing needs of the people who use our services
• Work alongside your colleagues in our Senior Team to ensure we achieve our strategic aims
• Promote and support evidence-based practice and actively encourage research initiatives within KEMP and externally

Job Title:  Director of Patient Support Services

Hours/Contract:  Full time/ permanent (37.5 hours per week)

Salary:  £60k - £70k

Location: Alton, Hampshire (will be required to work away from base and with the flexibility for home working)

We are working in partnership with Kidney Care UK, the leading kidney patient support charity in the UK, providing practical, financial and emotional support for kidney patients and their families, and campaigning to improve kidney care services across the UK.

The charity is now seeking to appoint a Director of Patient Support Services to lead the strategic, financial and operational management of Kidney Care UK’s suite of patient support services to maximise patient outcomes and wellbeing through the delivery and development of existing services; as well as developing new patient support services.  You will also support the Chief Executive in development of the Charity’s overall strategic direction going forward, as one of the UK’s leading patient support charities.

The successful applicant will be a member of the Senior Management team reporting to the Chief Executive, with the following skills and experience:

• At least five years’ experience of developing and delivering patient/ carer support services across health or social care
• Experience of working for a charity or health related organisation
• Experience of managing in a patient support or health/ care setting
• A track record of successfully managing large teams across multiple sites/ locations
• Experience of developing and managing strong relationships and partnerships with external organisations, bodies and stakeholders
• Understanding of the commissioning and delivery of patient care services in the UK
• Experience of managing change and translating strategy into practice in a patient care setting.

We are seeking a self-motivated individual with excellent people management and interpersonal skills.  You will have a proactive, innovative and collaborative approach with commitment and passion to delivery excellence, patient support and care.  Experience of kidney care is desirable rather than essential.

If you have the qualities we are looking for and would like to play a central role for Kidney Care UK, please email your CV and Supporting Statement to Jill Livingstone, Associate Director, Charisma Charity Recruitment quoting our reference JO1738.

Closing date for applications: 10 March 2020

Interview date: week commencing 23 March 2020

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our innovative education, employment, housing and well-being services address individual needs and help homeless people to transform their lives. We measure our success and can demonstrate tangible results and value for money.

About the role
Crisis is recruiting for a D.I.Y and Skilled Trades Tutor to develop and deliver an engaging and varied programme for members across Birmingham. This is a great opportunity that will give the post holder the chance to deliver activities in your specialist area as well as planning and overseeing the delivery of high-quality programmes that will support members to leave homelessness for good.

You will be responsible for developing a diverse programme to include technical skills to support homeless and vulnerably housed people to develop their confidence, self-esteem and inter-personal skills.

About you
To succeed, you will have a formal qualification and demonstrable experience of at least one of the following (but not exclusive) areas; painting and decorating, carpentry and joinery, horticulture, plastering, CSCS, as well as holding or working toward a practical teaching or assessment qualification. The role would be ideal for an ex or current trades person; who wants to help and support vulnerable individuals to learn and develop new skills.

You will also be committed to empowering homeless people through the development of life and social skills and participation in engagement and learning activities. You will need an understanding of the issues affecting homeless people or have experience of working with vulnerable clients in a similar setting.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please submit a CV and cover letter addressing how you meet points 1,2,3,4 and 6 only of the person specification. 

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Thursday 5 March 2020 (23:59)

Interviews will be held on Monday 16 March 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Hearing Dogs for Deaf People and Hearing Link are looking for a full-time Manager to work at our Head Office, based in Saunderton.

The successful candidate will be responsible for heading up the people-centered, non-canine generated support services team, which is part of the expanding hearing loss services team. The role includes the planning, co-ordination, delivery and evaluation of a range of services throughout the UK.

The successful applicant will have exceptional communication and relationship development skills, the ability to work as part of a complex and dynamic team and thrive on spending time with people of all types. Experience of training, coaching and mentoring others is desirable as well as a thorough understanding of the challenges faced by those with hearing loss.

Experience of working with volunteers is not essential, however, a good understanding of how peer-to-peer support programs work is necessary and an ability to understand the volunteer-charity relationship.

UK-wide travel will be a requirement of the post due to the diverse geographical nature of our volunteers and staff.

To apply, please visit our website via the apply link.

Closing date: 13th March 2020.

Please state your availability to interview from 23rd March and your current notice period within your application.

Property Services Manager

FRWK 25, £40,169 to £42,401 p.a.

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs.

An exciting opportunity has become available for a Property Services Manager at our Nottingham Office.  It is a full time, permanent opportunity.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on repairs and maintenance in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our buildings are safe and welcoming and our resources are used effectively to deliver real change for people in need. 

This role would suit a forward-thinking repairs and maintenance professional with excellent communication skills. Reporting to the Head of Property and Development, the Property Services Manager will:

· Lead on the provision of an effective property maintenance service to our 1200 homes, working with contractors and our internal team to deliver customer satisfaction

· Implement best practice techniques and culture to achieve the aims of the organisation by delivering against objectives that enable continuous improvement

· Ensure that our housing stock is safe and our reputation is protected through effective management of fire, legionella, electrical, lifting, asbestos and gas safety

· Have the ability to communicate across all levels of the organisation

· Lead and develop a team, ensuring that new ways of working are efficient and support the aims of the charity.

The successful candidate will be organised, have strong communication skills, be able to manage their own diary autonomously and be proactive within their work.  They will also have;

· Substantial previous experience in the repairs and maintenance field within a social housing environment.

• Experience of managing teams, projects and substantial budgets
• Experience in change management to promote a culture where quality and customer service is prioritised
• Current drivers’ licence and access to own vehicle
• Excellent interpersonal skills with a positive and flexible approach.

For more information please contact: Claire Hardwick, Corporate Services Director.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted.

NO AGENCIES PLEASE

Safety, Health and Environment Manager

Up to £42,401 p.a.

Framework are Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs.

An exciting opportunity has become available for a Safety, Health and Environment Manager at our Nottingham Office.  It is a full time, permanent opportunity.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on Safety, Health, Environment and Quality in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our staff, volunteers, service users and buildings are safe and ensuring that we are operating in an environmentally responsible and sustainable manner.

This role would suit a forward-thinking safety professional with excellent communication skills. Reporting to the Head of Safety, Health, Environment and Quality and covering multiple sites across the East Midlands on a consistent basis, the SHE Manager will:

· Take the lead for setting the strategic framework for the management of Safety, Health, Environmental and Fire Safety standards and helping to maintain, update and improve the company's management systems.

· Implement best practice techniques and culture to achieve the aims of the organisation by delivering against objectives that enable continuous improvement

· Be a provider of information, giving technical guidance on all Health, Safety and Environmental matters, identifying and advising on current and future requirements and ensuring that systems, policies and processes are in place to support the continuing development of a good SHE culture across the organisation

· Conduct site inspections and audits as required and raise awareness of good practices

· Review contractor performance in relation to health, safety and environment.

· Have the ability to communicate across all levels of the organisation

· attend regular meetings with services and departments including meetings with enforcement authorities (Fire, EHO, HSE, CQC)

· Review incident and accident investigations and lead on investigation into serious and untoward incidents and the implementation of the resulting recommendations

· Review risk assessments and method statements  

· Develop and assist in the delivery of training

· Manage and develop a growing team

· Work with project & operational teams closely to advise and maintain Health and Safety performance

· Develop and implement strategies

· Attend and lead on Health and Safety matters at meetings

· Organise the Framework Health and Safety Forum.

The successful candidate will be organised, have strong communication skills, be able to manage their own diary autonomously and be proactive within their work.  They will also have;

• Excellent knowledge of ISO/OHSAS standards with experience in maintaining and updating these management systems
• Previous experience in a similar role preferably within the housing sector.
• Professional membership of IOSH ideally at GradIOSH or CMIOSH level.  Candidates working towards this level or with membership of other safety related bodies, with suitable experience will also be considered.
• Experience in change management to promote a culture where Safety, Health and Environment is a priority
• Current drivers’ licence and access to own vehicle
• Excellent interpersonal skills with a positive and flexible approach to safety.

For more information please contact: Claire Hardwick, Corporate Services Director.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted.

NO AGENCIES PLEASE

Ashgate Hospicecare is seeking a Director of Income Generation to provide executive leadership for their integrated fundraising and retail team, and for new business development.

Ashgate Hospicecare is well loved in the local community of North Derbyshire, not only as a provider of specialist palliative and end of life care for patients and their families, but also as a large local charity and employer. It’s also famous for its fundraising events, such as their flagship Sparkle Night Walk which attracts nearly 3000 participants.

The organisation is now looking for an entrepreneurial, inspirational leader to deliver sustainable growth year on year and to spearhead Ashgate’s commitment to grow their commercial and trading portfolio of shops and coffee shops in the region. The role will be responsible for seeding and developing innovation in fundraising and retail, and to seek out and exploit new business opportunities, including social enterprise, with the aim of growing and diversifying income.

The successful candidate must have demonstrable experience of income generation and commercial development (or evidence of transferable skills) and of achieving substantial income targets, driving growth and increasing ROI. They should also have experience of developing and prototyping new and successful income sources, alongside knowledge and understanding of a wide range of income streams. In addition, they will have strongly developed interpersonal and leadership skills that are grounded in Ashgate’s values incorporating compassion, working as a team and being respectful, open and inclusive.

The new director will be supported by a skilled leadership team and staff with a very strong fundraising and retail track record. A total of 90% of staff and volunteers who responded to a 2019 people survey stated they were satisfied with their work or volunteer experience at Ashgate.

For an informal conversation prior to applying to this role, please contact Suzie Spooner on +44 (0) 7960 932 315 or Anton Packheiser +44 (0) 7749 858597.

PLEASE NOTE: We will be shortlisting as we receive applications, so please apply early to register your interest.

CLOSING DATE: Wednesday 4th March, 9am

• £ 27,647 per year
• Full time (37.5 hours per week)
• Permanent contract
• Based in Orpington with travel across the London Borough of Bromley

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local Charity working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of more than £4m, over 150 staff and 200 volunteers, we are one of the largest charities in the Mind network.

We are establishing a brand new service and have several vacancies!

BLG Mind are working in partnership with Oxleas NHS Foundation Trust to deliver an innovative new Primary Care Mental Health Service (PCMHS) Welcome Service for Bromley, which will provide a more efficient single point of referral for mental health issues. The PCMHS will take a holistic approach to mental wellbeing, prioritising patient-led self-care and prevention-based support services to live well and stay well.

The integrated team will provide support to people with long-term mental health problems within a primary care setting, helping people develop their independence, self-management skills and achieve their recovery goals.

We are looking for 2 full time Senior Mental Health Advisers to work alongside Oxleas NHS Foundation Trust, and other primary and social care colleagues to deliver this service.

As part of an effective Information Advice and Guidance (IAG) team, you will have the caseload management experience and skills to deliver focused person-centred, individual support and IAG on a wide range of social issues including housing, employment and socialising; liaising appropriately with specialists and professionals. You will also be able to demonstrate effective line management skills.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check

Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Closing date: 9:00am on Monday 16th March 2020

Likely Interview date: To be confirmed

Please see our website for more information on these vacancies and others within the same service

St Luke's Hospice is an outstanding provider of expert palliative and end of life care and a prominent and respected charity at the heart of the local community. These are exciting times with development plans including a new build Hospice and the redevelopment of our main site to further improve our facilities.

An exciting opportunity has arisen for the post of Director of Fundraising and Communications at a time of expansion and growth in our busy Hospice.

The post holder will be responsible for leading the Hospice’s Fundraising, Marketing and Communications Teams, to enable the organisation to deliver its strategic objectives, to ensure the future sustainability of the organisation and to ensure engagement across the community.

Applicants will have experience of delivering income growth, managing and directing a capital appeal programme, and achieving success in strengthening organisational profile through a range of mediums.

The post holder will also work as part of the Hospice Executive Team.

Educated to Degree level in an associated discipline the successful candidate will have demonstrable experience of strategy development within a similar environment. The ability to analyse information to make effective decisions and implement changes, excellent computer and communication and people management skills. Also essential is a valid clean driving licence and use of own vehicle.

We offer a range of benefits including Discounted gym membership, Home cooked staff meals at subsidised rate, a location close to major road networks, Pension package and opportunity to continue in the NHS Pension if already a member and 27 days annual leave (in addition to public holidays)

Director of Operations

A fantastic new opportunity has become available for a Director of Operations to work for one of the UK’s top animal welfare charities based in Watford, striving to give every animal the best chance of finding a new home.

Position: Director of Operations

Location: Flexible – Can be based at the Head Office in Watford or remotely based within reasonable travelling distance of one of the centres

Salary: £55,000 per annum plus £5,000 car allowance

Benefits: 25 days annual leave (plus bank holidays), contributory pension scheme, access to free 24/7 support service including legal, financial, emotional and medical advice.

Closing Date: 2nd March 2020

About the role:

The Director of Operations is responsible for delivering our clients strategic aims through a team of just over 100 employees, as well as a significant number of volunteers across their five rescue and re-homing centres, voluntary branches and supporter groups.

The initial focus will be on reviewing the operational activity across five centres and implementing new centre structures and ways of working that deliver a sustainable future.

Critical to success in the role is the ability to understand all aspects of the charity’s operational activities and to plan, lead and achieve continuous improvement in their rescue and rehoming work, as well as maintaining high standards of animal welfare and customer service.

About you:

The ideal person for this role will have a strong track record of management and of leading teams through periods of significant change, you will also have experience of the following:

• Significant Senior management experience 
• Experience of managing diverse operations and across multi-site locations
• Excellent communication and customer care skills
• Demonstrable evidence of management of health & safety in the workplace
• The ability to develop and implement systems, policies and procedures robust enough to be open to external scrutiny
• The ability to be flexible and work as part of a team

Although not essential, experience within an animal organisation would be beneficial for this role.

If you feel you have the right skills to be a successful Director of Operations, apply today. 

Other roles you may have experience of could include: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, Senior Operations Director.