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Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.
This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.
You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.
The role
As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.
You will:
- Provide strong, visible and inspirational clinical leadership across all care services.
- Lead the strategic development of our medical, clinical and holistic care provision.
- Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
- Act as Joint Registered Manager with the Care Quality Commission.
- Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
- Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
- Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
- Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
- Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
- Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
- Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.
About you
We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.
You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.
You will bring:
- NMC registration as a Children's or Adult Nurse.
- Significant experience of palliative paediatric nursing.
- Senior-level experience of management, strategic thinking and service development.
- Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
- Strong financial and budgetary understanding.
- Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
- The ability to interpret data and use evidence to inform strategic and operational decisions.
- Excellent networking and partnership-building skills.
- A Master's-level qualification in a relevant health or leadership subject is desirable.
Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.
Why Alexander Devine?
This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.
At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.
You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.
If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.
Please note: The successful candidate will be required to undertake an Enhanced DBS check.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Alexander Devine Children’s Hospice Service provides specialist care and support to babies, children and young people with life-limiting and life-threatening conditions, and their families. Our services extend across Berkshire and into surrounding counties.
We are looking for an experienced and inspirational Head of Care to join our Senior Clinical Team and provide strong operational and clinical leadership across our care services.
This is a key leadership role within the organisation, working closely with the Director of Care and Lead for Quality and Governance to ensure that children and families receive safe, effective and compassionate care.
About the role
As Head of Care, you will have responsibility for the operational management, quality and delivery of our care provision, including community care, day care, inpatient care, education and after-death care.
You will provide visible and supportive leadership to the Care Team, ensuring appropriate staffing, skill mix, competence and professional development. You will also lead our Practice Education Team and help embed a positive, inclusive learning culture across the organisation.
Working as part of the Senior Clinical Team, you will contribute to clinical strategy, governance, risk management, audit, service development and CQC compliance. You will also act as a Joint Registered Manager and deputise for the Director of Care when required.
An important part of the role will be building effective relationships with external health and social care professionals and partner organisations, helping to develop an integrated palliative care model across Berkshire and surrounding areas.
About you
You will be a Registered Children's Nurse (RN Child) with significant clinical management experience and a strong understanding of caring for children and young people with complex health needs.
You will bring:
- Experience of clinical leadership and managing and motivating teams.
- Experience of delivering high-quality care to children and young people with complex needs.
- Knowledge and experience of clinical governance, audit and evidence-based practice.
- Excellent communication and interpersonal skills, including the ability to manage conflict effectively.
- Strong organisational, leadership and team-building skills.
- A relevant degree or equivalent and postgraduate study, ideally in palliative care, leadership or education.
- Experience of working in children's palliative care, with experience of end-of-life and post-death care desirable.
- A strong commitment to safeguarding, equality, dignity and family-centred care.
Most importantly, you will be enthusiastic, self-motivated and compassionate, with the ability to inspire others and translate our values into everyday practice.
Why join Alexander Devine?
This is an opportunity to take a senior leadership role in a growing children's hospice service where your experience, ideas and leadership will have a direct impact on children and families.
You will join a committed and supportive Senior Clinical Team and have the opportunity to shape the future development of our care services, while helping to develop the skills, confidence and wellbeing of the wider Care Team.
Our values – determined, empowering, valuing others, integrity, nurture and empathy – are at the heart of everything we do.
If you are an experienced children's nurse looking for a challenging and rewarding leadership role where you can make a genuine difference, we would love to hear from you.
This role requires an Enhanced DBS check, including appropriate barred lists, a current full driving licence and satisfactory Occupational Health clearance.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Service – Reddo
Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.
This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.
You will work closely with the Managing Director and leadership team to:
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Lead and strengthen day-to-day service delivery
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Develop our team, systems and processes
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Drive quality, safeguarding and performance
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Build strong relationships with local authority commissioners
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Support new business and the mobilisation of new contracts
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Help shape Reddo’s future growth and development
We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.
If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.
Please see the attached job description for full details.
Who we are
Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.
Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.
Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.
As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.
About the role
As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.
Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.
This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.
There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.
Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.
You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.
This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.
Who we are looking for
We are looking for an established senior social care leader with significant experience leading complex care and support services.
You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.
You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.
Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.
Your leadership style will matter just as much as your experience.
We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.
You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.
Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Manager (Support & Care Coordinator), L’Arche Ipswich
ABOUT THE ROLE
Hours of work: 37.5 hours per week
Salary: £38,870.89 per annum
Place of work: L'Arche Ipswich
Reports to: Community Leader/Director, L’Arche Ipswich
Contract type: Permanent, full-time
Closing date: Monday, 12th October, at 9 am
Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.
Main purpose of the role
We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities.
The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche.
ESSENTIAL CRITERIA:
- At least a level 3 Health and Safety care qualification.
- Capability to complete a level 5 qualification in leadership/management in Social Care.
- Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others.
- Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care.
- Experience of managing or being involved with CQC inspections in a social care environment.
- Knowledge of current care and support legislation and good practice, including adult protection and capacity issues.
- Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities.
- Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers.
You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.
You can find more details about L'Arche Ipswich here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date for applications is Monday, 12th October, at 9 am.
Interviews will be conducted via Microsoft Teams on 21 October.
However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Assistant Services Director
We are seeking an experienced senior services leader to oversee high-quality homelessness and housing services across London and the South East.
Position: Assistant Services Director
Salary: £49,237 per annum
Location: London and South East
Hours: Full-time, 37.5 hours per week
Contract: 12-month fixed-term contract
Closing date: 21 September 2026
About the role
Depaul UK is looking for an experienced Assistant Services Director to provide senior operational leadership across a portfolio of homelessness and housing support services.
You will lead and develop Service and Pathway Managers, ensuring services are safe, effective, compliant and delivering excellent outcomes for young people and adults experiencing or at risk of homelessness.
Key responsibilities include:
· Leading high-performing services and management teams across London and the South East
· Ensuring excellent safeguarding practice and regulatory compliance
· Monitoring service quality, contracts, KPIs and performance
· Overseeing housing management, voids, arrears and rental income
· Ensuring accommodation meets health and safety requirements
· Managing relationships with commissioners, local authorities, landlords and other key stakeholders
· Supporting budget setting, monitoring and remedial action
· Leading mobilisation plans for new and changing services
· Coaching and developing managers and supporting workforce development
· Championing client involvement and co-production
· Deputising for the Area Director when required
About you
You will be an experienced operational leader with a strong track record of managing services, managers and performance.
You will have experience of contract management and compliance monitoring, alongside a good working knowledge of housing and homelessness issues. Experience of working with vulnerable people is essential.
You will be confident setting clear standards, developing high-performing teams and leading through change. You will also bring excellent communication, influencing and problem-solving skills, with the ability to build strong relationships with commissioners, partners and colleagues.
You will be self-motivated, resilient and comfortable balancing strategic priorities with the day-to-day demands of delivering high-quality services.
About Depaul UK
Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.
Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Assistant Director of Services, Head of Services, Regional Head of Services, Regional Operations Manager, Head of Operations, Housing Services Manager, Homelessness Services Manager, Service Delivery Manager or Assistant Area Director.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SWINDON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant
We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.
· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
· Excellent communication, organisational, and IT skills.
· Experience in modern slavery support is desirable, but not essential as training will be provided.
Closing date: Friday, 25 September 2026 at 10am Interview
Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
As our Associate Director of Children’s Services, you have a key role to play in the leadership, operational management, and strategic direction of Chestnut Tree House. We are looking for an individual who shares our passion for excellence, innovation and continuous improvement. Whether through clinical leadership, service development, strengthening quality standards or supporting our workforce, this role offers a unique opportunity to make a significant contribution to our future.
At the heart of everything we do is a commitment to kindness, respect, integrity and collaboration. We want every colleague to feel valued, supported and empowered to reach their full potential while delivering the very best outcomes for those in our care.
As a leader within Southern Hospice Group, you will:
- Lead the planning, performance and delivery of Children’s services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
- Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
- Lead service improvement and innovation and share learning across the organisation.
- Provide visible, values-led people leadership, creating a culture of accountability, collaboration and continuous improvement across all teams.
You'll be
- Passionate advocate for babies, children and young people
- Child and family centred
- Significant experience in children's palliative/end of life care or children with complex care needs
- Compassionate but accountable leader
- Strategic but operationally grounded
- Professional curiosity, always seeing ways to innovate and improve
- Track record of effective performance management across quality, workforce, operations and finance
- Effective communicator, able to influence and build strong teams
- Experience of leading and supporting teams through change
- Builds effective relationships with key stakeholders across the group and externally
- Confidence in financial leadership, including budget management, income generation and commercial decision making.
- Proven ability to influence and partner with commissioners and system stakeholders
- Highly developed people leadership skills, with the ability to engage, motivate and develop the workforce and build strong teams.
The client requests no contact from agencies or media sales.
Information about Headway Gloucestershire:-
Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury. We provide specialist recovery support and respite through the following services
- OurCommunity Links Service provides outreach information, specialist brain injury recoveryadvice for people with an acquired brain injury and their families and supports them as they come toterms with the changed circumstances brought about by brain injury. The service includes benefits advice and collaborative working with other organisations such as Adult Social Services, Housing Providers and other VCSE organisations
- Our Enablement Service is centre based and open every weekday offering activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. This takes the form of a structured timetable so that those with an acquired brain injury can select the activities thathelp them work towards their goals.We work one to one and also employ a group format to harness theunique recovery benefits of peer contact and support.
- OurCarer Support Groups provide a relaxed environment withinthe community where people with an acquired brain injury and their families can meet new people, share experiences and support each other.We provide training events, social events and facilitate familysupport groups.
- Our Peer Support Groups provide an opportunity once a month in different locations for people with an acquired brain injury to discuss topics of interest and to share challenges, tips and provide positive support.
- Our Community Hubs are delivered in locations around the county in community venues and are tailored to the needs of the group for up to 3 hours. They include physical exercise sessions, focussed discussion groups, advice and support related to acquired brain injury and the opportunity to develop a local support network
- Our Hospital Liaison service is where we attend the Gloucester Royal Hospital once every two weeks at an agreed time to offer support to individuals and their family during the early stages of rehabilitation.
Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.
CEO Role
You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury. You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.
You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.
You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.
The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.
Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.
Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets
Based at
Headway House, Gloucester
Hours
37.5 hours per week with the option of some flexibility depending on business need
Contract
Permanent
Responsible to
The Board of Trustees
To find out more about this role, please email us.
To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
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Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
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Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
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Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
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Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
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Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
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Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
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Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
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At least five years’ post-qualification experience.
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Experience of working therapeutically with people who have experienced childhood trauma.
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Experience of clinical management or management within an organisational setting.
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Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
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Experience of collecting and measuring clinical outcomes, including CORE.
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Excellent communication, interpersonal and people-management skills.
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The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
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Knowledge of relevant legislation, safeguarding and clinical governance requirements.
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An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
This is a varied and rewarding leadership role that combines operational management, people leadership, and business development. You'll play a key part in growing our impact by developing new partnerships, building strong relationships with stakeholders, and expanding both our on-site and outreach programmes.
To succeed in this role, you'll be a confident and adaptable manager who can balance day-to-day operational demands with strategic thinking and creativity. You'll enjoy problem-solving, prioritising competing demands, and managing a diverse workload where no two days are the same.
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
We're looking for someone who:
• Has strong leadership and people management skills, with the ability to motivate and develop teams
• Can foster positive collaboration across teams and functions
• Has experience building and managing partnerships with a wide range of stakeholders
• Brings commercial awareness and business development experience
• Has experience working in the charity, social care, health, or related sectors
In return, Thrive offers the opportunity to make a genuine difference every day, working with a values-driven charity that transforms lives through gardening and nature. In addition, you’ll be working in a collaborative and supportive organisation at our National Office, set in 3 acres of beautiful grounds.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in
the first instance.
To Apply:
Please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Friday 25 September 2026.
First Stage Interviews: Tuesday 6 October. Second Interviews will be scheduled for the following week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.
The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.
This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.
This is a part-time position across 21 hours per week, (Monday to Friday 9-5).
Based at Head Office in Fore Street, Edmonton N9 0PD
Please see full attached job description.
Promoting good mental health and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.


You will lead on all aspects of safety, facilities and estate management at our outdoor learning centre Hindleap Warren. You will also support and advise the facilities team (managed on site by the Director of Finance at our London Office. This role will be a blend of strategic and pragmatic thinking to create a great place to work, along with the need to ‘roll up sleeves’ and ensure our buildings, grounds and systems of work are safe, compliant, efficient and sustainable. A monthly visit to the London office will be expected.
What you will be doing
Facilities Management
- Lead on delivery of all Facilities Management services, including but not limited to: M&E, fabric, cleaning/ housekeeping, bed linen/ laundry, car parking, grounds, waste management, pest control and external contractors. Occasionally support may be needed out of normal working hours in emergency situations.
- Establish and maintain a comprehensive planned preventative maintenance programme ensuring the satisfactory operation of all buildings, plant and equipment and ensuring our buildings remain compliant, safe, fit for purpose and reflect our brand values at all times.
- Procure and manage services, evaluate contracts and tender processes through a blend of in-house and out-sourced delivery methods, as appropriate, and evaluate value for money.
- Work with the Director of Centres and Delivery and Head of Centre to set the estates, facilities and health and safety elements of their annual budgets and advising on capital expenditure requirements.
- Lead an efficient and high-performing housekeeping and facilities team, ensuring all areas of responsibility are run effectively, maintaining the highest standards of safety, customer experience and service delivery.
- Effectively line-manage and support the development of your team through regular 121s, annual appraisals, guidance and training, including working on their personal development
Health & Safety
- Maintain a health and safety management system -ensuring all regulatory requirements are met, including overseeing risk assessments, health & safety policies and procedures and annual audits.
- Attend monthly meetings of the Safety and Safeguarding Team, analysing reported accident and incident data.
What you bring to the role
The following attributes are required for the role.
- Experience of delivering safe and effective work on customer-facing premises and grounds.
- Experience of managing high performing teams to deliver in line with the needs of an organisation.
- Experience of working and leading teams across multiple sites.
- Relevant qualifications in facilities and estates management and Health & Safety.
- NEBOSH General is essential.
- Knowledge of the Health & Safety compliance standards applicable to our sites and how these should be achieved. (Please note the outdoor adventurous activities are managed by the operations team – specialist knowledge of these areas are not required).
- Ability to communicate in a range of settings with people at all levels of an organisation.
- Ability and experience of training others in health & safety.
- Experience of working as a member of a management team and bringing about changes through the action of your peers and team.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at Hindleap Warren
- Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
- Catered meals provided whilst working when the kitchen is serving young people in residence.
- Health Care Cash Plan.
- Free access to the Employee Assistance Programme for you and your family.
- Free access to the ‘Headspace’ app for you and your family.
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Free onsite parking.
- Magnificent location surrounded by nature.
- You’ll be working with a fantastic team of passionate colleagues across London Youth.
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
- You will be making a difference to the lives of young people!


