In many organisations this role is purely fundraising.  We’re looking for someone to design our supporter journeys and as importantly someone to inspire and support them across their many different journeys.  Fundraising is good, but it isn’t everything.

We want to have reached 10,000 supporters and members by 2023. We’ll work on outreach campaigns and need you to make sure new members and new enquirers are given the love and attention they need to get, and stay engaged.

Your role is to create the communications and the processes to support our supporters and members in their engagement with us. We’ve little in place right now, so this is a great time to make your mark.

ROLE

To support our supporters and ensure that they are made to feel welcome;  that they can find the information they need, can get involved in a way that suits them, are aware of the services they can access, take part and vote as members, stand or vote for Trustees, attend the AGM, are supported in reaching out to others, are acknowledged, thanked and are kept informed and inspired.   

ABOUT YOU

You enjoy writing and have an easy, relaxed style. You will be at home in the social media environment.  Alongside your great communication skills (is it wrong to hope you stammer?) you are analytical - able to see the bigger picture – keen to drill down on user journeys and set up processes capable of supporting and tracking the different paths our supporters take – whether that be fundraising, campaigns, volunteering or just kept inspired. And convert passers by into fully engaged members and supporters. 

SUPPORTER JOURNEYS

You will start by mapping the routes people (can) take to get involved – and set up systems and communications (emails, tweets, letters, thank yous, information packs) to encourage them to stay engaged and involved.

You will work with mailchimp, hootesuite and other platforms to ensure supporters are kept informed via a channel which suits them. You’ll work with our Salesforce Administrator to ensure we capture all relevant data, segment our communications and monitor impact. Don’t be afraid to rethink how we do things.  Take a look at Facebook Support Group, Twitter and Insta – how do we use these channels to convert people into members?

A portion of our supporters have been with us for up to 40 years, others are fresh in.  We’ve enquiries in from parents, from students, from those struggling at work and from rebels keen to campaign.  You will need to be systematic and structured in your approach if we are to provide consistent care for all of our supporters.

While your communications will capture and inspire, this needs to be backed up with good structured admin and planning skills.  You’ll design the pathways for fundraisers and runners – from the info packs through to the certificates and thank yous; you’ll have your sights set on high volume recruiting during International Stammering Awareness Day; have a plan for students; have the welcome email off pat.  And because you are ambitious, keen to demonstrate the value you bring and show your achievements, you’ll set up monitoring and tracking from the start.

If this is you, come and join the team.

Do you want to work for a multi award-winning organisation that genuinely looks after its employees? We're looking for Home Care Assistants to help us deliver exceptional care to our clients in the Southend on Sea area. We're offering excellent rates of pay (between £10.00 - £10.50 per hour) and travel time paid at £3.00 per hour, plus some great benefits. This role requires someone with a Full UK driving licence.

There is a genuine occupational reason under the sex discrimination act 1974, that we require female carers for this role.

This post is for 20 hours per week, working split shifts including evenings and weekend work Friday's, Saturday's & Sunday's. There will also be the opportunity to pick up extra week day shifts to cover absences (please indicate in your application what hours you are available to work ).

We are a team of many different backgrounds and cultures

Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths, bringing their own unique perspectives and individuality to their roles.

What you'll be doing

You'll visit clients in their homes, helping them to live independently and with dignity. Though this is mainly a lone working role, you'll enjoy support from colleagues with your smartphone which we will provide you with. Your role will involve helping with:

* Personal care, bathing and administering medication
* Light cleaning, laundry and shopping
* Cooking or heating of meals
* Social calls

This post is part-time working 20 hours per week, working split shifts including days and evenings (Fridays, Saturdays, Sundays). There will also be the opportunity to pick up extra week day shifts to cover absences (please indicate in your application what hours you are available to work).

What we're looking for

You'll be naturally caring, with the ability to clearly communicate with other team members. You'll be confident using your initiative and will have previous care experience (through employment or life experience). You'll also need:

* Your own reliable car (we can offer car loans at preferential rates)
* Full UK driving licence
* Business Use car insurance

Why you'll love working with us

No matter how old or young you are, if you want to make a difference where it's needed most, see what we have to offer. We provide highly competitive rates of pay: £10.00 - £10.50per hour for weekdays, increasing to £11.34 after 8pm. Bank Holidays are paid at either double time or time and half + a day off in lieu. On top of this, you'll get some excellent benefits including 4% employer contribution pension, childcare vouchers, and a generous mileage allowance for work.

If you want a job that makes a real difference to people's lives then this is the job for you. Come and work for one of the best companies in the Care industry - apply today!

Benefits

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community's physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.

We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.

We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.

Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible.

Recruiting a Support Worker to join our Young Peoples service in Windor and Maidenhead!

£21,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working.

Wellesley House is a supported housing service in Windsor, Berkshire which houses 17 homeless families with children for up to 2 years. Our accommodation is spacious, self contained, modern and include on site laundry facilities, a TV lounge, playroom and large private garden. Staff work closely with customers to help them to identify and address their support needs and provide them with practical and emotional support to maintain their tenancies, access opportunities such as training and employment and maximise their income by ensuring they are accessing financial help they are entitled to. We build on customers' life skills to enable them to lead independent, fulfilled lives. All referrals are received from the Royal Borough of Windsor and Maidenhead housing team.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a rota basis of 8am-4pm or 10am-6pm and alternate weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

My Care My Way

My Care My Way (MCMW) is an innovative way of working with people over the age of 65 with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a more coordinated, consistent way of providing care for people over 65 with long term conditions in West London and requires people with commitment and passion to work with older people. My Care My Way has been created following intensive work with professionals, patients and the voluntary sector to create a model of care rooted in evidence and designed to meet local needs.

Patients are at the heart of the model, and are working in partnership with professionals, supported by a dedicated integrated care team. All involved, including the person and their carer, will design care plans together to keep the person well for as long as possible and to achieve outcomes that they identify.

My Care My Way delivers more consistent care for patients at their GP practice, within two multi-functional Integrated Care Hubs in the locality, or within their homes.

Role Summary

The Health and Social Care Assistant (HSCA) role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.

The vision for this role is aspirational, in that it aims to bring together over time duties that are carried out by Health Care Assistants, Social Care Trusted Assessors, Navigators, and other disciplines. The post holder will also be equipped to provide low level mental health support. There is an emphasis on promoting independence and supporting patients to adopt self-care approaches, by linking them in with voluntary sector services based on their long term conditions, interests and preferences.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

There are currently four full-time vacancies (37.5 hours per week, Mon-Fri).

Please be advised that recruitment is on a rolling basis until all vacancies are filled.

Supported Living Support Worker Based in Kennington, near Oxford.

Salary: £12.50 per hour equivalent to £24,375 per annum plus an additional £1,820 per annum based on 1 Sleep In per week 

Full or part time positions, 37.5 hours per week, Permanent, well established Charity for Learning Disability, autism and sight loss/difficulties

We are looking for highly experienced Male Support Workers.

Are you looking to be a part of an amazing specialist team to support a young man and help him at the beginning of the next chapter of his life, starting a new journey outside of an institutional setting into his own home where he can thrive, be happy and achieve things he never thought possible. Yes, there will be the need for some rules to start off with, but these will need to be based on how to support the person to be the absolute best he can be,  not to curb their lust for life permanently. To help with this you will need to work in partnership with him, his family and a wide range of professionals to help him enjoy the things he loves, such as getting out in his community, building connections and hanging out with friends and family.

You’ll be part of a team that includes support from a positive behaviour consultant. This will provide you with the additional expertise needed to create exceptional person centred support and overcome any challenges that may get in the way of the progress that is needed. Your day to day management will come from an experienced, passionate leader who will work alongside you. This will assist you with your own leadership and interactions that will in turn enable the person to move forward in his life creating community connections, friends, hobbies, interests, and work.  Being passionate, creative and values led will really help you in achieving the small and bigger goals and outcomes that we all see as part of a safe, happy, healthy and empowering life.

The service has two homes next to each other in Kennington, this particular role, is to work with one particular person. Give us a call and we call talk some more about this amazing opportunity

Main Duties & Responsibilities

• To work as part of a team and be values driven
• Engage with and follow support plan/risk guidelines
• Follow key behaviour strategies and feedback on the effectiveness of these
• Ability to confidently deal with behaviours that challenge
• Provide key worker support 
• Act as an advocate for the young person
• Be resilient, positive and professional 
• Participation in a wide range of activities in the persons home and community 
• Flexibility to work e.g. early morning, evening, weekends, sleep-ins 
• Use own initiative and think of solutions 
• To see life as fun and every moment as an opportunity for involvement and learning

Role: Learning and Development Officer

Salary: £16,941 per annum

An exciting opportunity has arisen for a Learning and Development Officer to join our developing team at a dynamic and professional charity.

The Learning and Development Officer will work within a multi-agency setting to undertake the compilation and implementation of learning opportunities for both partner agencies and the public. The post will identify development needs, design, create and deliver a sustainable learning programme.

This is a part-time permanent position, working 22.5 hours per week, to be worked over 3 days. With a competitive salary of £16,941 per annum (£28,235 full time equivalent), a flexible working scheme, ongoing skills development and training, 27 days (FTE) annual leave plus bank holidays per annum and a company pension scheme. This role is covering the whole of Derbyshire.

The Organisation:

The Organisation is a Charity supporting victims of sexual violence across Derbyshire. The aims of the Charity are; to reduce the impact of rape and sexual abuse on victims (male and female, adults and children) and their families; to encourage reporting of rape and sexual abuse; to support victims through the legal process and; to reduce the incidence of rape and sexual abuse by raising awareness. 

We are now looking for a Learning and Development Officer to join our team.

Learning and Development Officer Main Duties:

• To design, create and deliver educational package(s) to partner agencies around sexual violence.
• To provide information and education to children, young people and their families that supports and enhances the healthy relationships curriculum in educational provisions.
• Design and deliver e-learning courses, workshops and other training.
• To effectively identify educational opportunities and promote the service.
• To adapt materials to meet educational needs.
• To keep up to date with best practice in learning and development, training practice/methods and e-learning development.
• Provide one to one and group support to professionals accessing SV2’s e-learning, once established.
• Provide high quality service.
• Monitor and record progress and outcomes.
• Monitor, maintain, plan and prioritise own work.
• Liaise effectively with partner agencies.
• Develop relationships with diverse communities to promote and raise awareness of SV2’s Learning and
• Establish links to ensure, where possible, people are able to access the help they need from SV2 to enable them to cope and recover from any experience that is disclosed through learning and development.
• Develop positive relationships with partners such as the police, mental health services, education providers, local authority social care, prisons and other voluntary organisations
• Provide information and training to a range of audiences on issues related to rape and sexual abuse
• Attend regular line management, peer supervision and team meetings, as required

Learning and Development Officer Necessary Skills, Qualifications and Experience:

• Minimum of five GCSEs Grade C or above or higher level educational qualification(s)
• Hold a recognised training qualification
• At least one years’ direct practice in the design and delivery of training programmes
• Experience of working in a multi-disciplinary environment with professional boundaries
• Skilled in the use of learning techniques
• Ability to review and evaluate learning resources and adapt materials as required
• Ability to research and map educational opportunities
• Able to maintain professional, well written and comprehensive notes and write reports
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Should be competent in the use of IT i.e. Word, Outlook, Excel, etc
• Driving licence and access to a car with business insurance

It will be necessary for you to apply for a Criminal Records Bureau Disclosure and be subject to Police Vetting as a requirement for this position.

Applicants should register their interest by clicking the ‘apply on line’ button and attaching their CV. We will then contact you and provide you with an Application Pack.

Closing date for completed applications is 23rd October 2020. If application is successful, interviews will be held on 6th November 2020.

While we would like to contact all our candidates, unfortunately, this is not possible so if you haven’t heard from us 14 days after the closing date, your application has not been successful.

We do not accept applications from recruitment agencies.

Recruiting a Support Worker (6 Month FTC) to join our Young People and Care Leavers service in Berkshire!

£19,644 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Frogmore Court provides accommodation-based support for 25 young people between the ages of 16 and 25. The service offers 24-hour support to customers, for up to two years, in purpose built accommodation in Maidenhead. All applicants must present support needs and be statutory homeless. Referrals come from a range of sources including Social Services, Probation, the Leaving Care Team, the Community Mental Health Team and the Youth Offending Team.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Care & Learning Support Workers (Adults/Children)

Throughout the pandemic, St Elizabeth’s have kept both their residents and staff safe during these difficult times.

Do you want to be part of a team to help and support vulnerable people within our community?

Care & Support Workers (Adults/Children)

£17,622 - £21,582 per annum (£9.04- £11.07 per hour) plus weekend enhancements and overtime opportunities.

We currently have exciting Care & Learning Support Worker vacancies in our Adult Home, Children’s Home, College and School supporting our residents to live their lives as independently as possible in our well-equipped on-site bungalows. Our teams assist with leisure activities such as horse-riding and swimming, alongside general domestic duties and personal care.

You don’t need experience in care to join us – but you do need to be dedicated, caring and passionate about people. Our on-site training team will support you to achieve fully funded recognised qualifications in Care, Adult Care or Residential Childcare Child Care (RQF 2 & RQF 3). If you’re an excellent communicator with the desire, resilience, patience and motivation to support others we can offer you an incredibly rewarding role.

St Elizabeth’s is situated in 68 acres of Hertfordshire parkland between Harlow and Bishop’s Stortford. We support people with Epilepsy and other complex needs from the age of 5 through to 78 in our Children’s Home, School, College, Residential Homes with nursing and Day Centre. Over 150 adults and children call St Elizabeth’s their home making us an inspirational place to do great work.

We offer a mixture of early and late shifts (7.15am – 2.45pm and 2.15pm – 9.45pm), night positions, and weekend work across our full- time, part-time, casual roles and an excellent range of staff benefits, including:

• Currently a 20% uplift on your salary for working overtime on a Saturday & Sunday for full-time permanent employees
• Fully paid for DBS
• Opportunity to pursue recognised qualifications of your own
• Fabulous staff development – fully funded for you by the Centre
• Free on-site parking
• Subsidised restaurant
• High Street retail/leisure discounts
• Generous holidays
• Discounted gym membership
• Free Life assurance

To apply and to find out more information about St Elizabeth’s, please visit our website.

Offers are subject to pre-employment checks including an enhanced DBS check paid for by the centre. Please note we are not on a public transport route. Salary is dependent on the role, qualifications and experience.

Registered Charity 1176777 Equal opportunities employer

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 94566

Countless talented young people across the country are unemployed, under-employed or looking for a better career. Meanwhile, the NHS (one of the largest employers in Europe) is currently in a staffing crisis with thousands of vacancies across hundreds of roles. See some potential to do some brilliant work? Us too! Could you lead our programmes to get 10,000 young people into health and care careers over the next 3 years?

You might be the right person for our Senior Head of Operations role that focuses on leading the infrastructure developments to support our regional operational team based across the South of England. 

You’ll be to be someone who…

• Wants to see things change. You’ll need to believe in your heart that all young people have limitless potential
• Is comfortable being uncomfortable. We’re a place where innovation is rife so change and uncertainty is inevitable
• Loves being around people. Capable of leading people to achieve amazing things; not being scared to ask people to dig-deep or to make difficult decisions

You should know…

• We think big. We want to have impact across the whole country.
• We’re positive, proactive, solutions-focused people. We take a strengths-based approach to everything we do, believing anything is possible
• We’re super digital and data driven… or trying to be! If you hate tech or numbers, you might not love us. We work at pace, continually looking at our performance and seeing how we can improve.

In a nutshell, you’ll be responsible for…

• Ultimately, getting 10,000 young people into health & care careers over the next 3 years
• Developing excellent partnerships and overseeing the delivery of national and/or local contracts
• Managing large teams spread across England
• ….and lots of other things detailed in the Job Description!

For more information about this role, please visit our website. 

Night Care Assistant
£20,129 to £22,124 (£10.32 - £11.35 per hour)

St Elizabeth’s Centre is proud to have kept both our staff and residents safe during these challenging times.
Will you help to keep watch whilst our residents sleep?

We currently have full time and part time Night Care Assistant vacancies within our Adult, Domiciliary Care and Children’s Home. Start something new and apply today.

Our night teams ensure the safety of adults, children and young people with epilepsy, learning disabilities and complex health needs. Our residents will sleep soundly knowing you are on hand to follow their individual care plan and use the night health monitoring equipment to keep them safe. You will provide personal care, administer medication (after training) and keep accurate records of any interventions with our residents. Both full time and part time shifts run on a rolling rota basis so it is a requirement you can work to these shift patterns e.g. 4 nights on 4 nights off.

Previous experience in care and relevant qualifications are not essential but would be an advantage. You will need to be comfortable working with adults and children with complex needs. Your excellent communication skills and sensitivity towards others will enable you to thrive in this interesting and rewarding environment.

St Elizabeth’s is situated in 68 acres of Hertfordshire parkland between Harlow and Bishop’s Stortford. We support people with epilepsy and other complex needs from the age of 5 through to 80 in our Children’s Home, School, College, residential homes with nursing and Day Centre. Over 150 adults and children call St Elizabeth’s their home making us an inspirational place to do great work.

We can offer you a range of staff benefits including:

• Life assurance
• Competitive Salary
• Contributory pension
• High street retail/leisure discounts
• Generous holidays
• Discounted gym membership
• Free on-site parking facilities
• On site subsidised canteen

Closing date: 23rd October 2020
Interviews: Ongoing

Please note, we are not on a public transport route.

Offers are subject to pre-employment checks including an enhanced DBS check paid for by the Centre. We are an equal opportunities employer.

Registered Charity 1176777

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Night Care Assistant, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Nights, Not for Profit, NFP, Third Sector, etc.

Recruiting for three Support Workers to join our Young People and Care Leavers Service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Mile End Young People Services consists of four accommodation-based services, plus visiting and floating support. Jeremiah House is a standalone scheme for nine young people leaving care, while Mile End Road, with 16 units, provides a first stage response for young people with a range of complex needs. Both offer 24/7 support. Whitehorse Lane and Brokesley Street are designed for a lower level service, and Powesland Court offers three units of self-contained accommodation as a further step down

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. They will be people who are resilient, reliable and able to work under pressure.

Key Accountabilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specificiation:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with young people

For the full job description, please visit the Look Ahead website.

Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?

Care in Mind are currently looking for a kind, caring and friendly person to join our professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will be based within our Residential Home in Preston working shifts over a 37.5 hour working week consisting of earlies, lates and sleep-ins.

Company Benefits

- Competitive pay (£9.54 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 2 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Wednesday 30th October 2020, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Recruiting for a part time Waking Night Support Worker to join our Young Peoples Service in Hounslow!

GBP 16,770 per annum, 30 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Job Overview:

We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.

Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.

Successful candidates will:
- Have a belief in young people, their potential to grow, succeed and thrive independently given the right support
- Be motivated to achieve excellence and have passion for supporting young people to reach their potential, with a 'can do' attitude, and a willingness to get stuck in
- Commit to providing opportunities for young people to achieve their goals
- Be resilient and able to do deal with challenging and diverse behaviours positively
- Have a strong Customer focus and commitment to putting Young People's interests and voices at the heart of all aspects of their support
- Have an outcomes focus and approach to working with young people
- Have strong self-awareness and commitment to acting as a positive role model
- Have commitment to non-discriminatory practice and to promoting equality and diversity
- Have commitment to acting as a corporate parent in all aspects of practice where applicable
- Have a commitment to effective joint working with partners to meet Young People's needs
- Have a strong sense of personal accountability.

The role requires individuals to work on a rota pattern including weekend working.

Key Responsibilities:

- Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
- Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
- Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
- Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
- Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
- To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Do you care deeply about the welfare of older adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

Are you an experienced, highly organised and creative groups facilitator?

If you answered yes to all of the above, this could be the role for you!

We’re looking for an experienced and skilled individual who will deliver a package of support, including one to one home assessments and running group activities, to help reduce loneliness, improve health and wellbeing and increase older people and their carer’s opportunities to connect to their local community.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 133 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects.

We work with around 400 older people and their carers a year, many of whom are very frail and elderly. Sadly, though they very often get left out: their friendships and networks disappear, family and friends move away, and they end up very lonely and isolated. Once that happens, mental and physical illness too often follow. We believe that surrounding older people with a welcoming, nurturing community, is vital to improving and maintaining their wellbeing. We also know they want to thrive, create, feel a sense of purpose, and continue living their lives to the full, for their whole lives.

In response to this we offer one to one support and case-working, befriending, and an exciting programme of social and support groups with fully escorted transport. We also run fun events and intergenerational activities to bring the whole community together. From reminiscence, art, music, and health and wellbeing advice, to outings and new and exciting experiences, no two days are the same.

The role

In this role, you'll deliver some of our existing groups, including our Happy Mondays group, Friday Social Club and a lively Stroke Club. With the support of volunteers and community members, you'll coordinate other smaller peer-led and tutor-led groups (from exercise classes to a mental health support group for older women). You will also take responsibility for a new caseload of referrals and carry out home assessments on clients to identify their individual needs. Working closely with health, adult social care, housing departments and voluntary sector organisations, as well as liaising with referees, you will work hard to ensure clients’ and their carers needs are met, providing help with anything from applying for making adaptions in the home to supporting them to get involved in one of our many groups or projects.

A key part of the role is involving older adults and carers themselves in the delivery of the programme as volunteers, and involving people of all ages and backgrounds from the local community - from NHS health professionals to local artists and students. You will also need to build individual relationships of trust with older participants, and work closely with our Neighbourhood Care Coordinator and Older People’s Programme Manager to ensure we take a joined-up approach to caring for individuals.

About you

The role needs someone creative, energetic, passionate, but importantly, also highly organised. You must be as comfortable making sure a minibus schedule is up to date, as you are delivering craft activities or quizzes, or as comfortable hosting NHS professionals delivering healthcare advice, as you would be helping run an escorted visit to a local farm. You need to have lots of ideas, and be highly ambitious, but also be able to make your ideas happen. 

Most of all, we need someone who cares deeply about the welfare of older people and their carers, and is able to react quickly and appropriately to emerging issues – especially to the more serious care issues we inevitably encounter. While appropriate training will be given, we are looking for candidates with some social care experience ideally.

About us

We are an energetic, experienced, and passionate team of 15, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years.

This role is full time, with flexibility for regular evening and occasional weekend working.

Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email us with your phone number and a suitable time for us to call.

The closing date is 09:00 on Monday 02 November.

TO APPLY: All applications to be submitted online via CharityJob.  Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.  We won’t assess applications without one.

Coronavirus/COVID-19: the safety and wellbeing of our current and future employees remains a top priority, therefore interviews will be conducted remotely by video if necessary.