Care and services research officer jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
*Please note that applicants with less experience may be considered for a communications officer role.
The client requests no contact from agencies or media sales.
Thank you!
Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team covers the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Wednesday 19th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Are you looking to use your digital marketing expertise to make a real impact?
We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.
Key Responsibilities
- Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
- Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
- Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
- Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
- Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
- Support the creation of engaging digital content by working with our in-house creative teams and external partners.
- Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
- Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.
About You
- Experienced in planning, managing, and optimising paid digital advertising campaigns.
- Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
- Skilled in managing budgets and tracking campaign performance to demonstrate value.
- Analytical and detail-focused, able to turn data into actionable insight.
- Strong communicator with excellent collaboration and organisational skills.
- Knowledgeable about current digital marketing best practices and trends.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.
The client requests no contact from agencies or media sales.
Thank you!
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in a Group Business Development/Referrals Assessment Manager position working for a business specialising in housing, care and support for people with visual impairments, and other specialist needs? This new position will provide the successful candidate with an opportunity to make their mark in helping us to achieve our ambitious but realistic plans for further business development and growth.
As an inclusive, forward-thinking business, we take pride in our approach in investing in our people and are looking for a highly competent and motivated professional to join us. The business is keen to recruit someone who wants to excel in their role and play a key part in our Business Growth Strategy.
The role is hybrid and is based in Harborne. We apply a flexible approach to working patterns to ensure a better work-life balance for staff.
Key responsibilities of the role include:
- Proactive in assessing and responding to tender opportunities with local authorities and other commissioning bodies.
- The lead and main point of contact for new referrals and call offs.
- Lead on person-centred assessments of individuals’ support needs, and supporting the transition of new people entering services, in collaboration with local operational teams.
- Building effective working relationships with commissioners, local authorities, health bodies, funders, and corporate partners.
- Able to produce detailed financial costings for proposed packages of support and ensure funding agreements are secured.
- Able to contribute to the organisation’s development and growth strategy.
The ideal candidate profile:
- Experience within the care, health, and/or housing sectors, particularly in learning disabilities and sight disabilities.
- Ability to assess and analyse a wide range of support needs and referral information.
- Experience in writing and submitting successful tenders.
- Proven track record of achieving growth targets.
- Excellent communication, analytical, and organizational skills.
- Full UK Driving Licence and use of a car for business purposes.
Our benefits include:
- 23 days Annual Leave (After your second year of service one additional day, subject to a maximum of five additional days) + 8 Bank Holidays
- Paid Birthday leave
- Employer Pension contribution
- Staff discount scheme
- Employee Assistance Programme
- Long Service Awards
- Ongoing training with support and development opportunities
New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs. We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.
About Us:
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.
How to Apply:
For more information and Job Description please visit our website.
Please submit your CV and covering letter stating ‘what qualities and experience you can bring to the role’
Closing Date: 6th November. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.
Interviews: Interviews will take place on 10th November.
New Outlook and Vision Homes Association are Equal Opportunity Employers
No agencies.
Non Charity Employer
101 - 500
Providing Specialist Care in an Enabling Environment
The client requests no contact from agencies or media sales.
Thank you!
Contract Type: 12 Month fixed term contract - maternity cover
Salary: £29,000 - £34,000 depending on experience
Hours: Full-time 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 2 November 2025. We may extend the advert, but please apply as soon as possible.
Telephone interviews will be held week commencing 3 November 2025
Interviews will be held, in person at our Peterborough office on Thursday 13 November 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We are looking for an experienced and enthusiastic social media officer who will manage and develop the charity’s social media channels. This role will help us grow our reach, raise awareness and drive engagement with our audiences.
You will have a proven track record of creating and curating compelling content that will engage, educate and inspire interaction across social media platforms. You will be a skilled writer and experienced in producing multimedia content that supports our organisational strategy and builds our online community.
You will be a strong communicator and team player. You will be able to build good working relationships and collaborate with colleagues across teams. You should enjoy working in a fast-paced organisation and be self-motivated. In addition, you will need a full driving licence, with access to a car for attending events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Social Media Manager, Social Media Lead, Social Media Officer, Communications Manager, Communications Officer, Digital Officer, Membership Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Marketing Management, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 636
Thank you!
Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? As the Globe enters an exciting new chapter we have created our first Chief Impact Officer role to redefine what impact looks like in the arts.
Shakespeare’s Globe is seeking a visionary Chief Impact Officer (CIO): a dynamic, purpose-driven leader who can harness the power of culture, education, and innovation to amplify our social and charitable impact.
It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare’s Globe structures and teams to ensure that every project, partnership, and performance delivers lasting public benefit.
The Globe is entering an exciting new chapter. We are investing in systems-changing transformation, pioneering partnerships, and amplifying our sector-leading approaches to performance, audiences, learning, research, and innovation.
As our first Chief Impact Officer, you will:
• Lead the charge in embedding impact across every part of the organisation.
• Identify and help co-shape and scale current ‘beacon’ projects that test bold ideas, influence internal practice, and deliver real-time results.
• Align strategy across fundraising, partnerships, engagement, and communications ensuring every effort maximises ambition, purpose and income.
• Future-proof the organisation through horizon scanning, scenario planning, and digital transformation.
Your leadership will ensure we create positive, measurable change in the world of learning, cultural experiences and theatre.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals.
This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats.
If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you.
What we offer:
-
Flexible and hybrid working to support work-life balance
-
Generous annual leave entitlement with additional leave for long service
-
Enhanced sick pay
-
Enhanced Maternity Pay
-
Employee Assistance Program and Lifestyle Savings
-
Free flu jabs
-
Cycle to work scheme
-
Charity events throughout the year
-
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
-
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.
Registered Charity
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:
- support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
- manage payroll for both the charity and its trading subsidiary, Ignition Brewery
- provide administrative support to our Finance Manager
- coordinate our parent-carer forum, ensuring it is well supported
- support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
- act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
- assist with the implementation and management of projects across the Charity that support our mission and drive efficiency
As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- experience of managing projects from design through to delivery and evaluation
- strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
- good written skills, with an ability to produce reports and other relevant documentation
- an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- the ability to work proactively and independently
What we’d also like from you (the desirables):
- previous experience of working as an Executive or Personal Assistant
- an understanding of charity governance / experience working with Trustee Boards
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Registered Charity
21 - 50
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Safeguarding Officer
Reporting to: Chief Operating Officer
Professional Supervision: The Regional Safeguarding Lead
Contract: Permanent
Salary: £22,500 per annum (FTE £39,375)
Hours per week: 20 hours
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Safeguarding Officer will lead and oversee all aspects of safeguarding within St Edmundsbury Cathedral, ensuring that the Cathedral remains a safe, supportive, and inclusive environment for children, young people, and vulnerable adults.
You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation. This includes proactively identifying potential risks, responding appropriately to safeguarding concerns, and ensuring effective reporting and case management in partnership with the Diocesan Safeguarding Team and statutory agencies.
Beyond compliance, this role is about embedding a culture of care, accountability, and transparency across the Cathedral community. You will support clergy, staff, and volunteers to understand their safeguarding responsibilities, ensure safer recruitment and training practices, and provide guidance and reassurance when safeguarding issues arise.
By acting as a source of expert advice, leadership, and advocacy, the Safeguarding Officer will help the Cathedral community uphold the highest standards of safety, dignity, and pastoral care, ensuring that everyone, regardless of age, background, or circumstance, can participate fully and confidently in Cathedral life.
The Cathedral Safeguarding Officer has operational authority within the Cathedral (subject to agreement with the Diocesan Safeguarding Officer with respect to responding to concerns and allegations against Church officers) for the following responsibilities, arranged according to the Church of England’s National Safeguarding Standards.
These four National Safeguarding Standards provide the framework for effective safeguarding practice across all Church settings:
- Culture, Leadership, and Capacity – Promoting a culture where safeguarding is embedded in every aspect of Cathedral life, ensuring that leaders, clergy, staff, and volunteers model and champion best practice.
- Prevention – Implementing robust safer recruitment, induction, and training processes, and proactively identifying and mitigating potential safeguarding risks.
- Responding to Concerns – Ensuring that all concerns, disclosures, and allegations are taken seriously, responded to promptly, and managed in partnership with statutory agencies and the Diocesan Safeguarding Team.
- Learning, Supervision, and Quality Assurance – Fostering continual improvement through regular review, reflection, and evaluation of safeguarding practice, ensuring accountability and transparency at all levels.
Together, these standards guide the Cathedral’s commitment to providing a safe, nurturing, and trustworthy environment for all who engage with its worship, ministry, and community life.
Key Responsibilities
Strategic leadership
- Act as the Cathedral’s primary safeguarding lead, providing authoritative advice and operational oversight to the Chapter, leadership team, clergy, staff and volunteers.
- Ensure compliance with national Church of England safeguarding guidance, diocesan requirements and all relevant statutory legislation.
- Develop, maintain and drive a measurable safeguarding action plan and improvement programme, ensuring policies and practice are implemented consistently across Cathedral activities.
- Produce clear, timely safeguarding reports and briefings for Chapter and committees translating case and compliance information into strategic recommendations.
- Actively promote a culture of accountability and continuous improvement, supporting leaders to embed safeguarding into planning, events, recruitment and everyday practice.
- Engaging in professional supervision and quality assurance provided by the relevant Regional Safeguarding Lead, and in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Safeguarding Officers are met.
Safer recruitment
- Lead and oversee safer recruitment processes for all paid roles and volunteer positions, ensuring job descriptions, interviews and selection processes assess safeguarding suitability.
- Support managers to make informed recruitment decisions and ensure all new starters receive safeguarding induction and appropriate supervision.
Case management
- Receive, triage and respond to safeguarding concerns and disclosures quickly and sensitively, ensuring the safety and welfare of those involved.
- Undertake initial risk and needs assessments and make appropriate referrals to statutory agencies and the Diocesan Safeguarding Team.
- Support and co-ordinate multi-agency responses where required, and follow agreed safeguarding pathways.
- Provide pastoral support and signposting to victims/survivors while ensuring appropriate boundaries, confidentiality and access to specialist support services.
- Manage allegations involving staff or volunteers in line with diocesan procedures, ensuring safe working arrangements are put in place while enquiries proceed.
- Maintain accurate, secure and auditable case records, ensuring all documentation complies with data protection (GDPR) and Cathedral record-keeping protocols
Meetings & governance
- Attend safeguarding-related meetings, including the Safeguarding Committee, Guild Committee and Forum, providing briefings, presenting reports and highlighting risks and compliance matters.
- Prepare agendas, papers and minutes as required; maintain an action log and follow up to ensure agreed actions are completed.
- Escalate unresolved risks or urgent safeguarding matters to Chapter and senior leadership in a timely and constructive manner.
- Attend Diocesan Safeguarding Advisory Panel (DSAP) Meetings.
Training & awareness
- Lead on Cathedral safeguarding training, coordinate and deliver induction and refresher training for staff, volunteers, and clergy.
- Maintain up-to-date records of safeguarding training for all staff and volunteers (showing completion and renewal dates).
- Create accessible safeguarding information and communications for the Cathedral community (e.g., weekly bulletin items, posters, webpages and event briefings) to raise awareness and reinforce good practice.
- Provide tailored briefings for high-risk roles and ongoing advice to managers and supervisors on safeguarding responsibilities.
- To evaluate training to ensure that learnings have been embedded.
Policy & risk management
- Review, update and implement the Cathedral’s safeguarding policies and procedures on a regular schedule (and sooner where guidance or case learning requires change).
- Lead safeguarding risk assessments for services, events, volunteer activities and external bookings; provide straightforward, action-focused mitigation plans for event organisers and hirers.
- Conduct audits and spot-checks to ensure practice aligns with policy and report findings with recommended improvements.
- Ensure contractors, partner organisations and hirers meet required safeguarding standards and that any safeguarding responsibilities are set out contractually where appropriate.
Additional duties and professional development
- Provide clear, timely advice within agreed working hours and support any out-of-hours arrangements for urgent safeguarding concerns as agreed with Chapter.
- Maintain your own professional development through training, supervision and membership of relevant safeguarding networks; ensure learning is shared across the Cathedral.
- Carry out any other reasonable duties that support the effective delivery of safeguarding across the Cathedral.
- Attend the East Anglia Regional Safeguarding Network meeting three times a year, with other DSOs and CSO in the region
Key Relationships
- In the Cathedral, the Dean provides leadership concerning safeguarding, supported by Chapter and senior leadership team requiring good working relationships with both clergy and lay colleagues.
- It is essential that the CSO forms excellent working relationships with key people in the Diocese, including: the Diocesan Safeguarding Officer (DSO), the safeguarding team and other relevant staff; the chair and membership of diocesan safeguarding governance structures e.g., the Diocesan Safeguarding Advisory Panel (DSAP) and relevant sub-groups; and the National Safeguarding Team.
- It is essential to have good connections with colleagues in relevant local third sector agencies, including those working in the fields of homelessness, poverty, domestic abuse, mental health, substance misuse, refugee support, language and learning support, etc. Adults and children who are using, have used or may use the services of the cathedral, particularly in relation to safeguarding.
Person Spesification
Essential Qualities
Qualifications
- Relevant safeguarding qualification/training, or willingness to undertake
Experience
- Substantial experience working with safeguarding in roles involving children and/or adults at risk.
- Handling safeguarding referrals, disclosures, and case management.
- Liaising with statutory services such as police, social care, and health agencies.
- Delivering safeguarding training or workshops to diverse audiences.
- Producing reports, maintaining accurate records, and managing confidential data.
Knowledge
- Excellent understanding of current safeguarding legislation, guidance, and best practice for children and adults.
- Knowledge of safer recruitment principles and DBS requirements.
- Understanding of GDPR and secure data management in relation to safeguarding.
- Awareness of the Church of England’s safeguarding frameworks and National Safeguarding Standards (or willingness to learn).
Skills and Abilities
- Strong ability to assess risk and make clear, evidence-based decisions.
- Excellent verbal and written communication skills, with the ability to communicate sensitively and appropriately at all levels.
- Effective relationship-building skills, including working collaboratively with clergy, volunteers, statutory agencies, and community stakeholders.
- High levels of organisation and attention to detail, with the ability to manage multiple priorities calmly and effectively.
- Confident in designing and delivering safeguarding training and briefings.
Personal Qualities
- Integrity, resilience, and discretion when managing sensitive information.
- Empathy and pastoral sensitivity towards those impacted by abuse or allegations.
- A collaborative, approachable, and supportive leadership style.
- Ability to remain calm and make sound decisions in challenging situations.
- Commitment to promoting equality, diversity, and inclusion.
- Respect for the Cathedral’s Christian values and willingness to work within its ethos.
Desired Qualities
Qualifications
- Relevant professional qualification (e.g. social work, education, counselling, youth work, nursing, or safeguarding).
- Membership of a relevant safeguarding or professional network.
Experience
- Experience working in a Church of England context or other faith-based safeguarding setting.
- Experience of developing and implementing safeguarding policies and risk assessments.
Knowledge
- Knowledge of trauma-informed approaches when supporting victims/survivors.
- Familiarity with Diocesan Safeguarding Adviser (DSA) roles and procedures.
Skills and Abilities
- Experience in facilitating safeguarding learning using innovative or digital approaches.
- Competence in using safeguarding case management systems or CRMs.
Other Requirements
- Willingness to undergo enhanced DBS checks, including barred lists.
- Flexibility to attend occasional evening or weekend meetings and events.
- Commitment to completing all mandatory safeguarding and leadership training as required by the Cathedral and Diocese.
Closing Date: Wednesday 12 November
Registered Charity
21 - 50
It is our aim to be a centre for learning, both for the Christian faith and beyond.
The client requests no contact from agencies or media sales.
Thank you!
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do. The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.
Key Responsibilities:
- Generate income across an agreed range of community fundraising initiatives and events
- Steward supporters to help maximise income and future support to the charity
- Develop and maintain strong relationships with our families and community supporters
- Be committed to helping disadvantaged children and adults
Requirements:
- Previous fundraising and income generation experience
- Experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters
Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
Interviews will be held on the 9th December 2025
The client requests no contact from agencies or media sales.
Thank you!
About the role
Galop is looking for an experienced monitoring and evaluation professional to act as a specialist lead within the charity on monitoring, analysing and evaluating our internal services data for robust research and reporting. You will work with Galop’s services, including our Helplines, Advocacy & Support and Therapeutic Services and will report to the Director of Services.
As the Monitoring & Evaluation Officer, you will work closely with the Services, Policy and Evidence, and Fundraising teams, as well as the Senior Leadership Team and the Data Protection Officer.
Location: This role is offered on either a National (remote) contract basis, or a London-based contract basis (which includes London weighting and the expectation of 2 days per week in Galop’s central London office).
Hours: This role can be offered on either a full-time (35 hours per week) basis, or potentially on a 3 or 4 day per week basis. We are open to flexibility in our approach, as we want to consider a wide range of applicants, including those who may have caring responsibilities, health limitations or other needs.
Contract: Permanent
Reports to: Director of Services
Salary: This role is offered on Band F of Galop’s pay scales.
The starting salary is F1 which equates to:
£27,774.92 per year FTE on a remote National contract.
£31,986.91 per year FTE including London Weighting of £4,212.01.
Closing Date and Applications
Applications should be submitted by 10:00am on 13th November 2025.
Interviews will be held on 1st & 2nd December 2025.
REF-224 544
Thank you!
We're looking for someone who knows that £500 isn't just money – it's six speech therapy sessions that will transform a child's life. That £1,500 in event sponsorship? That's an adapted bike returning the joy of cycling to a child who thought they'd lost it forever.
If you're the kind of person who gets excited about quiz nights, corporate partnerships, and big events in equal measure – and you can turn that excitement into results – we want to hear from you.
THE ROLE
As our new Fundraising Officer, you'll be joining OSCAR's Charity at a pivotal time in our growth. This isn't a rigid, box-ticking role – it's an opportunity to shape your own fundraising legacy. You'll have the freedom to be creative, take ownership, and implement bold ideas whilst working within our established charitable framework. You’ll have financial targets to meet, and the backing of the whole team to help you achieve them.
Your time will be split across three closely-linked key areas:
Corporate Partnerships (35%)
- Researching and identifying potential partners
- Making initial approaches and developing warm contacts
- Supporting our Charity Manager to get partnerships over the line
- Preparing compelling materials and presentations
- Maintaining and stewarding relationships
Flagship Events (35%)
- Boosting sign-ups and participation
- Securing sponsors
- Providing event day support
- Finding creative ways to maximise income
Community Fundraising (30%)
- Building school partnerships
- Coordinating local events (such as quiz nights, bake sales, virtual events)
- Engaging with community groups
- Motivating and inspiring volunteer fundraisers
WHAT WE'RE LOOKING FOR
Must-haves
- Proven fundraising experience
- Proven experience in achieving/exceeding targets in the not-for-profit or commercial sectors.
You'll be perfect for this role if you:
- Are comfortable with ambiguity and excited by the opportunity to shape your own role
- Can take ownership and work independently within the team
- Excel at building relationships and inspiring others
- Can balance multiple priorities and create your own systems
- See every pound raised for the life-changing impact it creates
- Are tech-savvy and comfortable with digital tools such as Slack, Notion, Beacon CRM, CapCut, Canva, Excel, Powerpoint and SharePoint
- Are strong at admin processes and have attention to detail
Essential Requirements:
- Based within Yorkshire
- Available to work in York 9-5 on Wednesdays (our team day)
- Valid UK driving licence and access to a vehicle
- Willing to undergo DBS check
- Happy to travel across the region for events and meetings
- Available for occasional evening and weekend work
IMPORTANT DETAILS
- Holidays: 25 days plus bank holidays
- Start Date: 1st January 2026
- Working hours: Ideally 5 days per week 9-5pm but we are open to 4 days per week pro rata
- Location: York-based (with regional travel)
- Working Pattern: Wednesday in office, home-based the rest of the time
TIMES AND DATES TO BE AWARE OF
Thursday 23rd October: Applications open
Wednesday 12th November: Application deadline (5pm)
Friday 14th November: Shortlisted candidates notified
Tuesday 18th November: First round interviews (in person, York)
Wednesday 19th November: Successful second round candidates notified
Thursday 27th November: Second round interviews (in person, York)
Friday 28th November: Successful candidate notified
THE INTERVIEW PROCESS
We want to see you at your best, so we've designed our interviews to give you the chance to showcase your skills in realistic scenarios.
First-Round Interview (60 minutes):
- A conversation about your experience and motivation (20 minutes)
- Case study analysis (we will send you this the day before): review event data and suggest improvements (20 minutes)
- Written exercise: draft a compelling fundraising email or social campaign (20 minutes)
Second-Round Interview (60 minutes):
- Presentation: share a creative fundraising idea with implementation plan (prepared in advance)
- Response test: corporate partnership meeting
- Problem-solving: respond to a fundraising scenario with limited resources
WHY JOIN US?
This isn't just another fundraising job. You'll have the freedom to be creative, the support to succeed, and the satisfaction of knowing that every pound you raise changes lives. You'll work with a team who care deeply about our cause, and you'll have the autonomy to shape this role according to your strengths.
If you're ready to make a real difference and create your own fundraising legacy, we'd love to hear from you.
If you have recently been affected by a brain tumour, please consider carefully if this role would be right for you, as your welfare is the utmost priority and our work may be triggering.
OPTIONAL VIDEO APPLICATION
We want to see your personality shine through so, in addition to your CV and cover letter, we'd love you to record a short video as well (maximum 3 minutes) addressing the following and add the link to your CV:
- Who you are: Brief introduction to yourself and your fundraising background (30 seconds)
- Why OSCAR's Charity: What draws you to our organisation and this role specifically? (1 minute)
- Your fundraising approach: Share an example of a successful fundraising initiative you've led or been part of, and what made it work (1 minute)
- Your creative spark: Give us one bold fundraising idea you'd love to explore at OSCAR's Charity (30 seconds)
Tips for your video:
- Keep it natural and conversational – we want to get to know the real you
- Film somewhere quiet with good lighting
- Use your phone or laptop – no fancy equipment needed
- Upload to YouTube, Vimeo, or Google Drive and share the link with your CV
- Make sure your video is set to 'unlisted' or 'anyone with the link can view'
Registered Charity
6 - 10
OSCAR's supports families affected by childhood brain tumours, raises awareness, and funds research for earlier diagnosis and kinder treatments.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Communications and Campaigns (C&C) Team is extremely proud to be part of Friends, Families and Travellers, working across departments and producing outstanding communications materials.
Within the C&C crew, we run on understanding, mutual respect, inclusion, patience, and acceptance. These principles and values reflect FFT's wider mission and strategic approach and hold a special place in our team's culture. We strive to create an atmosphere that serves and inspires, with every member of the C&C Team valued and supported. We have a range of lived experience and diversity within the team, and the wider organisation, and firmly believe in social liberation, anti-racist principles, and decolonisationist approaches.
The structure of the team is set up to support the ongoing progression and growth of its members along the key verticals of Press, Website, Design and Outbound. We are looking for someone to support our Outbound communications (video production and development, supporter engagement, and design), as well as offering support across the verticals. The incoming Communications Officer should feel confident with engaging and supporting people to appear on video.
The successful applicant will have experience of these functions and will need to be a quick learner. They will have a can-do attitude with solid technical know-how and be reliable. Attention to detail is critical, alongside flexibility to evolving demands.
A confident communicator, they will be a self-starter with excellent prioritisation and time management and enjoy working in a highly collaborative setting. They will have the opportunity to deliver communications plans and strategies in line with our overall organisational aim of protecting the right to pursue a nomadic way of life.
Due to the nature of the role, the successful applicant will need to be based in our Brighton office, and we’re able to accommodate a degree of flexible working subject to successful completion of a three-month probation period.
Key responsibilities and duties
The role will be diverse and varied. No two days nor two emails are the same! Key responsibilities will include:
· Engaging audiences through compelling content across communications channels, including our website, video, social media.
· Researching, writing and supplying communications materials in response to briefs from the department Head.
· Working with project Leads to promote outcomes, findings and impact across our various channels.
· Supporting Gypsy, Roma or Traveller people to cut through digital noise, via public-focused opportunities such as guest blogs or video.
· Working to maximise the impact of our communications strategies, and operational plans.
· Maintaining and updating digital content from evergreen pages to news items, as and when appropriate.
· Developing and producing short-form video content, along with other Adobe-based outputs.
· Other such duties as are reasonably appropriate to the job.
Alongside the above, you will be expected to:
· Support documentation in a meaningful, non-extractive, and culturally pertinent way.
· Understand the importance of nuance, complexity, and growth.
· Prioritise accessibility, care, and accuracy.
· Uphold Friends, Families and Travellers’ values, mission, and organisational culture and integrity.
The client requests no contact from agencies or media sales.