Care jobs

Young People Support Worker

We are seeking a dedicated and compassionate individual to support young people in supported accommodation in Twickenham

Position: Young People Support Worker
Location: Twickenham
Salary: £27,636 per annum
Hours: 37.5 hours per week - Hours are 9am-5pm Monday to Friday

Contract: Permanent, Full Time
Closing Date: Sunday 9th November 2025

About the Role

As Young People Support Worker you will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. You will have a caseload of 5 clients aged 18-25, in a supported accommodation in Twickenham.

You will mostly lone work, with the Service Manager and Senior Progression Coach working from the office once a week each on average.

You may be required to work from our offices with the rest of the team in Lambeth/Croydon once a month as the business need arises or for training.

Key responsibilities:

· Ensure the safety and wellbeing of clients at all times, following safeguarding and emergency procedures as required.

· Hold a caseload as key worker, taking joint responsibility with the team for day-to-day client support.

· Lead on risk and needs assessments, develop SMART outcomes-based support plans, and review regularly.

· Deliver one-to-one and group support to build resilience and independence, both on site and in the community.

· Work in partnership with external agencies and involve clients in decision-making and community activities.

· Support clients to access education, training, employment, volunteering and benefit entitlements.

· Contribute to a safe, welcoming environment including rota cover, health and safety checks and move-in support.

· Support and collaborate with volunteers and participate in wider organisational engagement opportunities.

About You

You’ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You’ll bring:

· Experience working with the client group and understanding their needs, including homelessness, mental health and substance use.

· Experience in housing settings with knowledge of health and safety responsibilities.

· Strong understanding of asset-based approaches, safeguarding requirements and professional boundaries.

· Knowledge of risk assessments and support planning.

· Good literacy, numeracy and IT skills, including Microsoft 365 and Salesforce.

· Commitment to equality, diversity and treating everyone with dignity and respect.

· Commitment to creating a safe and healthy environment for clients, staff and visitors.

· Integrity, professionalism and the ability to work effectively in partnership with others.

About the Organisation

You’ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability, helping people develop the confidence and skills to live independently.

Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.

In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.

From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.

We’re looking for someone who is:

• a natural relationship-builder – confident, engaging, and comfortable making the ask for support
• experienced in fundraising or a related field like charity communications, marketing or event and project management
• creative, organised, and able to manage multiple projects and deadlines
• skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
• motivated to achieve results while working collaboratively as part of a supportive team.

You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.

If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Head of Finance

Location: Cambridge

Salary: From £72,311 per annum depending on experience

Hours: Full time - 28-35 hours per week

Closing Date: Monday 24 November 2025.

At the Internet Watch Foundation (IWF), their mission is to make the internet a safer space for children across the globe. They tackle this mission head-on, working tirelessly to find and remove child sexual abuse material from the internet. Their goal extends further than eliminating online threats, they strive to influence global conversations and shape policies to create a safer digital space.

The Role

The organisation is seeking a strategic and hands-on Head of Finance to lead their financial operations and help drive their mission to eliminate child sexual abuse imagery online. This is a unique opportunity to join a purpose-driven organisation making a real difference in the digital world.

As a key member of their Senior Management Team, you’ll provide strong financial leadership across the organisation - ensuring robust planning, budgeting, reporting, and compliance. This includes leading the day-to-day financial management of the organisation, from planning and budgeting to reporting, compliance, and risk. The role also oversees procurement, supporting teams to secure value for money while upholding ethical and sustainability standards. You’ll work closely with the Corporate Services Director and collaborate across departments to support strategic decision-making and enhance organisational performance.

They’re looking for a qualified finance professional (ACA, ACCA, CIMA or equivalent) with significant experience, ideally in the charity or non-profit sector. You’ll bring a blend of strategic insight and operational excellence, with a proven ability to lead teams, communicate financial information clearly, and manage risk effectively.

If you’re passionate about using your financial expertise to protect children and support a high-impact organisation, they’d love to hear from you.

Benefits

• Generous annual leave entitlement of 25 days (plus bank holidays and Christmas closure)
• Pension scheme
• Life assurance
• Private health care
• Cycle to work scheme
• Employee Assistance Programme and more

To Apply

If you feel you are a suitable candidate and would like to work for the Internet Watch Foundation, please click apply to be redirected to their website to complete your application.                                         

Please note: They do not accept enquiries or submissions from recruitment agencies.

Tring House, HP23 4JX

£31,212 per annum (pro rata) 

Permanent, Full Time/Part Time

• Hours: 30-37.5 hours per week
• Location:Hybrid role - based in Rennie House, Tring, travel between all Rennie Grove Peace offices may be required occasionally as part of this role
• Salary: £31,212 (pro rata) 
• Closing date: 17 November 2025 at 12 noon 
• Interview date: Interviews will be held on a rolling basis

The role of Database Executive to assist and support the Database Manager to maintain and utilise the supporter database (Raiser’s Edge) to record and deliver data for the Fundraising team.

You will therefore need to demonstrate your abilities in the following areas: 

• The administration and integrity of the database
• Maintenance of the database
• Assisting with data reporting and analytics
• Assisting with data importing and segmentation
• Supporting all team members in the use of the database
• Putting data at the heart of fundraising
• Acting as a Rennie Grove Peace ambassador within the community

Other requirements of the role 

• Full, current valid UK driving licence.

• Access to a vehicle which can be used for work purposes. 

• Car insurance, including business cover

ARE YOU READY TO MAKE A DIFFERENCE?Click ‘Apply Now’…. 

All candidates must have the right to work in the UK. 

Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer. 

If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.     

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed. 

Our commitment to Equality and Diversity 

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.

About the role

Galop is looking for an experienced monitoring and evaluation professional to act as a specialist lead within the charity on monitoring, analysing and evaluating our internal services data for robust research and reporting. You will work with Galop’s services, including our Helplines, Advocacy & Support and Therapeutic Services and will report to the Director of Services.

As the Monitoring & Evaluation Officer, you will work closely with the Services, Policy and Evidence, and Fundraising teams, as well as the Senior Leadership Team and the Data Protection Officer.

Location: This role is offered on either a National (remote) contract basis, or a London-based contract basis (which includes London weighting and the expectation of 2 days per week in Galop’s central London office).

Hours: This role can be offered on either a full-time (35 hours per week) basis, or potentially on a 3 or 4 day per week basis. We are open to flexibility in our approach, as we want to consider a wide range of applicants, including those who may have caring responsibilities, health limitations or other needs.

Contract: Permanent

Reports to: Director of Services

Salary: This role is offered on Band F of Galop’s pay scales.

The starting salary is F1 which equates to:

£27,774.92 per year FTE on a remote National contract.
£31,986.91 per year FTE including London Weighting of £4,212.01.

Closing Date and Applications

Applications should be submitted by 10:00am on 13th November 2025.
Interviews will be held on 1st & 2nd December 2025.

REF-224 544

We're looking for an LGBTQ+ drug and alcohol recovery worker to jin our Antidote drug and alcohol service.

London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods.  Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.

We are working in partnership delivering substance misuse treatment and support in the London Boroughs of the City of London and Hackney. This is led by Turning Point, and in partnership with Mind in the City, Hackney, and Waltham Forest. London Friend is the LGBTQ+ lead for the partnership.

Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will deliver group programmes and provide outreach to LGBTQ+ people in community settings including local sexual health clinics.

The postholder will be employed by London Friend and work within a multi-agency team based in the two Boroughs and local satellite locations including sexual health services. They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting residents of the City of London and Hackney.

The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and the City and Hackney Recovery Partnership and will support with the aims & objectives of both services.

Due to the nature of the work and in order to provide appropriate access for the clients group the role requires regular evening work and occasional weekend working.

To apply please read the application pack then complete and return both the application form and equalities monitoring form as directed. Please ensure you explain how your experience will allow you to perform this role by addressing all the requirements in the person specification. Please do not send CVs or other documents.

The closing date is 5pm on Monday 17th November 2025. Interviews are provisionally scheduled for Thursday 20th November 2025.

Contract Type: Permanent

Salary: Circa £27,200 per annum

Hours: 37 hours / week

Department: People, Culture & Leadership 

Directorate: Service Delivery & Improvement 

Location: Working from home, with occasional UK travel 

Reports to: PCL Specialist 

As part of the NFCC People, Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change. 

The postholder will provide comprehensive co-ordination and high-level administrative support to the PCL Hub Team and the PCL Strategic Plan, including a range of leadership development programmes and learning opportunities.They will support the PCL catalogue through the monitoring of risk/issue logs, assisting the development of new products, and co-ordinating short and long-term approaches to evaluation. 

The postholder will coordinate the establishment, delivery and maintenance of a high-quality customer service approach and appropriate levels of administrative support for all PCL Hub activities. 

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description and apply via the NFCC Website. 

How to apply: 

Please apply by clicking the 'redirect to recruiter' button above. This will take you to our dedicated online application form. CV’s will NOT be accepted for this position. 

Closing Date – 16th November 2025 with interviews being conducted W/C 24th November 2025. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. If you are interested in the position, we suggest applying as soon as possible. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

Role Overview:
The Talent Set are delighted to be partnering with a fantastic charity to recruit a Senior Individual Giving Executive for a 4-5-month contract. This is a great opportunity for an experienced Individual Giving professional to lead on a range of exciting campaigns and help deliver exceptional supporter experiences across multiple channels.

Key Responsibilities:

• Plan and deliver multi-channel Individual Giving campaigns for warm and cold audiences, including:
  • Cash appeals
  • Raffle and lottery asks
  • Regular giving activity
  • Supporter engagement pieces (welcome journeys, newsletters, stewardship content)
• Act as a mentor and positive role model to junior team members, sharing knowledge and supporting their development.
• Work with Individual Giving Managers to support the effective management of income and expenditure budgets.
• Collaborate across teams and departments to deliver integrated campaigns, streamline processes and contribute to new and innovative projects.
• contribute to new and innovative projects.

Person Specification:

• Proven experience delivering Individual Giving campaigns across print and digital channels.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously.
• Confident working with data and insight to monitor performance and inform improvements.
• Strong copywriting and supporter-centric content creation skills.
• Experience working with external agencies and suppliers.
• A collaborative team player with a warm, proactive and supportive approach.
• Able to mentor others and contribute to a positive, inclusive team culture.
• Creative thinker with strong attention to detail and a passion for excellent supporter care.
• Comfortable working in a fast-paced environment and adapting to changing priorities.

What’s on Offer:

• Location: Remote
• Contract: Until March 2026
• Salary: £29,500 to £34,000

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.

Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting Vision Action’s country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.

Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.

Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.

Other
Review and develop existing policies and procedures (e.g. the Finance Manual).

The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.

We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.

The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice. 

What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.

What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.

Join us and help shape the future of lifelong learning in radiology and oncology.

To apply candidates must have right to work in the UK. 

Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme

This role is essential in our drive for evidencing the impact of the work we do. You will lead and manage a large-scale, multi-organisation piece of research aiming to highlight the impact of our programmes. You will play a key role in ensuring the main research project and any supplementary research projects are delivered efficiently and ethically. You will use data and evidence to inform practice and work closely with the Programme Specialist for Pilots and the wider Quality and Impact Team as required.  Additionally, you will project manage additional cross-organisational projects as required in support of our growing charity. 

This is role is a fixed-term contract for 18 months. 

Travel throughout the UK may be required.   

You will report to the Head of Quality and Impact. 

Key Responsibilities 

· You will be accountable for the oversight of the main research and any supplementary research projects from initiation to completion.

· You will collaborate with the Programme Specialist for Pilots and the Associate Director of Business Development to ensure delivery of the research and ensure alignment and fidelity to the research plan.

· You will work with the Head of Quality and Impact and Finance Team to ensure that the project/s meet agreed objectives, timelines and budgets. 

· You will support the development of project documentation. 

· You will deliver reports and presentations as required both internally and externally from DFN Project SEARCH to share information regarding the research project. 

· You will be accountable for collecting, analysing and reporting on data that is relevant to the organisation. 

The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Refugee Community Outreach Worker
Reference: 302
Hours: 37.5 hours per week
Salary: £26,000 - £27,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

‘Complex needs’ are defined by the National Complex Needs Alliance as a combination of health needs and social needs.

Purpose of Post

• The purpose of the Hertfordshire Mind Network Refugee Community Outreach Worker role is to:
• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

The successful candidate will have experience of caseload management, a good understanding of Mental Health conditions and experience of working with vulnerable individuals who are affected by housing difficulties and/or displacement. Understanding and knowledge of the concerns and challenges for refugees and asylum seekers and lived experience would be desirable.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date: Ongoing. Applications are being reviewed on an ongoing basis.
Interview date: Held on a rolling basis. Shortlisted applicants will be notified of interviews dates.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that. 

We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.

We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.

The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.

The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship. 

Key responsibilities include:

• Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
• Create reports and dashboards to enable accurate and timely reporting.
• Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
• Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
• Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice. 
• Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
• Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
• Create templates and systems that enhance cultivation and stewardship. 
• Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity. 
• Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
• Any other duties as reasonably requested.