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Page 4 of 56
Sheffield, South Yorkshire (Hybrid)
£28,219 - £31,746 per year
Full-time
Permanent
Job description

• Act as first point of contact for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately.

• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.

• Meet with or provide digital or telephone support to people using the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.

• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care.

• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer

The job description is not an exhaustive list of all duties required of the postholder. 

Application resources
Organisation
Weston Park Cancer Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 30 March 2026
Closing date: 13 April 2026 at 00:00
Tags: Cancer, Global Health

The client requests no contact from agencies or media sales.