Care management jobs
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job title: IT Project Manager
Salary: £48,000
Location: Putney, London/Hybrid (minimum 2-3 days on site per week)
Contract: Permanent, full time
Closing date: 5th July 2026
To apply for the role, you will need to submit your CV and also a cover letter supporting your application.
We’re looking for an IT Projects Manager to join a small, busy IT team at the UK’s leading specialist centre for complex neuro-disability. The work matters. The projects you deliver help our clinical, operational and corporate teams give better care to the people who depend on us.
You’ll own a varied portfolio of IT projects from start to finish: planning, budgets, suppliers, risk, governance and delivery. We want a project manager who can work both in the detail of a project plan one day, and shaping the bigger picture with senior leadership the next. This is a central role in a small technology team, so your judgement and the relationships you build will really count.
What you’ll bring
- A track record of delivering IT projects to time, cost and quality in a complex organisation
- Strong people skills, so you can talk to clinicians, senior leaders and suppliers and be understood by all of them
- A practical, problem-solving approach to risk, change and competing priorities
- A good understanding of IT infrastructure, software delivery and system implementations
- Useful extras: a PM qualification (APM PMQ, PMP or similar) and experience in healthcare, charity or not-for-profit settings
A note on AI, and how we recruit
We expect our IT Projects Manager to use AI well, and we’d like to hear how you’d do it. In your own words, tell us where AI genuinely helps you work better: planning, tracking, reporting, managing risk. Real examples, please.
What we don’t want is a cover letter written by AI. We won’t use AI to screen applications. Every submission is read by a real person on our team, so it is worth taking the time to write a proper cover letter about your real skills, experience and the way you work.
We want to hear from you, in your own voice. If you want to make a difference, work alongside good people, and help drive change in a specialist care setting, we’d like to hear from you.
Why the Royal Hospital for Neuro-disability is a great place to work:
-
Generous Annual Leave entitlement
-
Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
-
Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
-
Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
-
Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
-
Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
-
Free on-site parking (rare in London!)
-
More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Dorset, Hampshire and parts of Wiltshire and Isle of Wight
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.
Key information:
- Salary: from £36,000 dependant on location
- Location: London/South of England or West of England
- Full-time, Permanent
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)
We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
- Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
- Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
- Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
- Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.
It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.
Key Responsibilities
- Manage and monitor service performance KPIs and business plans.
- Lead and support your team through effective recruitment, training and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You
Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.
You will need:
- Understanding of voluntary and statutory agencies in criminal justice, health and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crime of people of all ages including children and young people.
- Experience of working directly with adults, children and young people.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
The Director of Community Services is a senior role here at RNID and you will:
-
Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
-
Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
-
Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
-
Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
-
Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
-
Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
-
Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
-
Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
-
Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
- Stakeholder sessions: 20th & 21st July 2026
- Final panel interviews: 27th & 28th July 2026
Supporting people who are deaf, have hearing loss or tinnitus
Support Coordinator
This is an exciting opportunity to join our team in South Warwickshire.
We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: 000013 Stroke Association Support Coordinator
Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 12 July 2026
Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
· Providing personalised information, advice and support to address any needs identified.
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
East Kent IPS Employment Service Manager
Location: East Kent (Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal, Ashford)
Hours: 21 hours per week (0.6 FTE)
Contract: Permanent
Work type: Field‑based
Reporting to: Head of Area
DBS: Enhanced Disclosure with Adults Barred List
Who we are
At Rethink Mental Illness, we believe everyone severely affected by mental illness should have a good quality of life. We listen, we work together, and we challenge inequality — always putting people at the heart of what we do.
Our Individual Placement and Support (IPS) Employment Service helps people with mental health challenges find and sustain paid employment that matters to them. We’re now looking for a passionate and experienced IPS Employment Service Manager to lead and develop our East Kent service.
About the role
As Employment Service Manager, you’ll lead a small, dedicated team of Employment Specialists delivering high‑quality, recovery‑focused employment support across East Kent. You’ll ensure the service meets contractual requirements, achieves positive outcomes for people we support, and reflects Rethink’s values in everything it does.
Working closely with the Head of Area, you’ll provide day‑to‑day leadership, oversight of performance and quality, and strong external partnership working — all while championing innovation, inclusion, and continuous improvement.
You’ll manage four part‑time Employment Specialists and play a key role in shaping how the IPS service responds to local need.
What you’ll be doing
- Leading, supporting and developing a dispersed staff team to deliver safe, effective and person‑centred services
- Ensuring strong performance against contract targets, quality standards and reporting requirements
- Embedding safeguarding, data protection, equality and health & safety into everyday practice
- Providing regular supervision, coaching, appraisals and performance support
- Building effective relationships with commissioners, referrers, mental health services and community partners
- Managing recruitment, staff resourcing, budgets and operational processes
- Promoting service user involvement and ensuring voices of lived experience shape the service
- Identifying opportunities for service improvement, innovation and local engagement
Who we’re looking for
You’ll be a confident, values‑driven leader with experience of managing services in health, social care or a related setting. You’ll bring a collaborative approach, a commitment to recovery‑focused practice, and a genuine passion for supporting people affected by mental illness into employment.
You’ll need:
- Experience of managing and supporting staff teams, including supervision and performance management
- Knowledge of mental health, recovery approaches and best practice
- Experience of safeguarding, incident reporting and regulatory compliance
- Strong organisational, communication and partnership‑working skills
- Ability to plan, monitor and evidence outcomes and service impact
- NVQ Level 3 / QCF Diploma (or equivalent) in a health or social care related subject
- Good IT skills, including confidence using Microsoft Office
We’d love it if you also have:
- Lived experience of mental ill health or using mental health services
Why join us?
- Be part of a values‑led organisation making a real difference
- Work flexibly and autonomously with strong leadership support
- Access learning, development and career progression opportunities
- Join a caring, inclusive workplace where equity, respect and openness matter
Interested?
If you’re ready to lead a service that changes lives through meaningful employment, we’d love to hear from you.
Rethink Mental Illness is committed to creating a diverse workforce and welcomes applications from people with lived experience of mental illness.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Community Support Manager
Reports to: Partnerships Director
Contract: 0.8/1.0 FTE (Permanent)
Location: Remote (UK or International)
Role Purpose
As Community Support Manager, you’ll lead the day-to-day delivery of support to HOST’s global community of Hosted Partners (HPs), ensuring a consistent, responsive and values-led service. You’ll oversee Community Support activity, enabling partners to focus on their work by providing clear guidance, reliable processes and effective operational support.
This role sits at the centre of the Community Support team and will involve working alongside the Partnerships Manager: Changemakers to ensure high-quality delivery of our project and fiscal hosting services. You’ll co-manage a small, high-performing team, ensuring strong performance, clear priorities and a supportive team culture. Alongside this, you’ll play a key role in maintaining and improving the systems, processes and ways of working that underpin Project Hosting, ensuring they are efficient, scalable and responsive to the needs of our Hosted Partners.
Core Responsibilities
1. Leadership and Management
Line manage two Community Support Leads, providing coaching, direction and performance feedback.
Oversee delivery of Community Support activities, including internal team operations, management of SOPs, service delivery consistency, payment operations and risk process administration.
Manage team meeting cadence, objectives and performance tracking.
Manage team workload, priorities and handovers to ensure coordinated day-to-day delivery across Community Support.
Produce weekly highlights reports outlining ongoing tasks, completed objectives and customer service statistics.
2. Systems, Processes and SOPs
Develop and maintain all Community Support standard operating procedures (SOPs).
Maintain and improve workflows in Zendesk, e.g. ticket routing, tagging structure and SLAs.
Maintain oversight of team task management, ensuring tasks are completed within required timeframes.
Ensure consistent data entry standards across systems, e.g. partner records and case logs.
Monitor service standards and turnaround times, spot recurring issues, and drive process improvements for consistent delivery.
3. HOSTHub support
Lead on defining, prioritising and testing HOSTHub features related to Project Hosting, working cross-functionally with the Product Manager to inform development needs and improvements.
Own partner-facing communications on HOSTHub updates, ensuring changes are clearly communicated and well understood by Hosted Partners.
Ensure the voice and needs of Hosted Partners and funders are actively represented in product development, influencing priorities and improvements.
Maintain continuous feedback loops with external users to inform ongoing platform enhancements.
Collaborate with Tech and Operations teams to identify opportunities to improve efficiency, streamline workflows, and increase automation.
4. Risk and Compliance
Lead the preparation and facilitation of weekly risk meetings, ensuring risks are identified, recorded and escalated in a timely and appropriate manner.
Maintain accurate and up-to-date documentation of all risk assessments, decisions and resolutions.
Monitor agreed risk mitigation actions, ensuring they are tracked and implemented effectively within agreed timeframes.
Work closely with the Community Support Team to proactively identify emerging risks and regularly review the effectiveness of ongoing mitigation measures.
5. Payment Management
Coordinate internal payment processes, working closely with the Finance team to support efficiency, consistency and automation improvements.
Triage payment issues, coordinate resolution with Finance, and improve workflows to reduce friction for Hosted Partners.
Lead on Project Hosting and payment issue meetings, working closely with the Finance Manager.
Key Relationships
Internal: Partnerships Manager: Changemakers, Partnerships Director, Finance Team, Community Support Team, Product Lead
External: Hosted Partners, developers, technical providers and funders.
Required Experience
5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountable to: Head of Fundraising and Communications
Responsible for: No line management responsibility
Hours: 37.5 hours per week (with some evening and weekend hours)
Contract type: Permanent
Salary: £34,500 a year
Location: Baca office, Loughborough. With local community travel expected in Leicestershire and Cambridgeshire, Occasional travel across England as required.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for a passionate and proactive Partnerships and Engagement Manager to join our Fundraising and Communications team. This is a key role focused on building meaningful partnerships that increase awareness, engagement, and income to support unaccompanied asylum-seeking young people. You will act as an ambassador for Baca, working with businesses, community groups, universities, schools, and faith organisations to grow a diverse and committed supporter base.
Key Responsibilities
- Deliver Baca’s community fundraising and engagement strategy
- Develop and manage partnerships that generate income and awareness
- Build and steward long-term supporter relationships
- Represent Baca at events, presentations, and external engagements
- Produce engaging content (stories, presentations and digital communications)
- Work collaboratively across teams to maximise impact
- Maintain accurate CRM records and reporting
- Ensure compliance with safeguarding, fundraising regulations, and data protection
About You
You will be an excellent communicator who is confident building relationships and engaging a wide range of stakeholders.
You will have:
- Experience in fundraising, partnerships, or stakeholder engagement
- Strong interpersonal and influencing skills
- Confidence speaking publicly and representing an organisation
- Excellent organisational and planning skills
- A collaborative, team-oriented approach
- A strong commitment to safeguarding and ethical practice
- Cultural awareness and sensitivity
Desirable:
- Experience within the charity or social impact sector
- Additional language skills
What We Offer
- The chance to make a meaningful difference
- A supportive, values-driven team
- 33 days’ holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people and have the skills to build meaningful partnerships, we would love to hear from you.
Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
PCN Cancer Care Coordinator
Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Fixed term until April 2027, with possibility of extension
Salary: £28,392
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)
About the Role
We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.
This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.
You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.
What You’ll Be Doing
- Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs
- Creating individualised care and support plans based on each person’s needs
- Acting as a single point of access for non‑clinical cancer support
- Referring and signposting patients to appropriate voluntary and community services
- Working closely with GP practices to ensure reviews are recorded on NHS systems
- Supporting work to increase cancer screening uptake, especially within targeted communities
- Building strong relationships across health, social care and the voluntary sector
- Ensuring safeguarding, confidentiality and data protection standards are upheld
You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.
About You
You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:
- Experience in a people‑facing role within health, community or voluntary settings
- Experience supporting people with long‑term health conditions or vulnerabilities
- Strong communication, organisation and relationship‑building skills
- Confidence working both independently and as part of a multi‑disciplinary team
- Emotional resilience and a genuinely person‑centred approach
Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.
A full UK driving licence and access to a car is required for this role.
Why Join Us?
- Be part of an innovative partnership between Primary Care and the voluntary sector
- Make a real difference to people’s lives at a critical time
- Access training, supervision and ongoing professional development
- Join an organisation committed to equality, inclusion and compassionate care
Closing Date: Wednesday 24th June
Interview Date: Wednesday 1st July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Community & Corporate Partnerships Specialist to join our passionate and ambitious team. This brand new role will play a key part in growing support for Justice & Care's work by building meaningful partnerships and delivering engaging fundraising initiatives that inspire people to take action against exploitation.
About Justice & Care
Justice & Care is an award-winning anti-slavery charity working with governments and police forces across two strategic locations the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice.
The role
Working closely with the Corporate Partnerships Lead, you will play a key role in:
- Supporting the delivery and growth of corporate partnerships and community fundraising campaigns
- Coordinating supporter engagement activity, events, and stewardship journeys
- Helping to develop and manage relationships with corporate partners, fundraisers, volunteers, and pro bono supporters
- Supporting pipeline development across UK and international markets, including the US
- Coordinating volunteering and workplace giving activity across the organisation
- Supporting the delivery of events, insight sessions, and training programmes
- Maintaining accurate records and supporting reporting on impact and engagement
This is a fantastic opportunity for someone who enjoys building relationships, delivering varied projects, and working proactively across multiple income streams in a fast-paced, mission-driven environment. You will contribute to agreed income and engagement priorities, helping ensure our partnerships and fundraising activity deliver maximum impact for survivors of modern slavery.
What we offer
At Justice & Care, we work collaboratively and commit to excellence in all we do. We encourage a growth mindset, supporting each other through challenges, celebrating successes, and learning from setbacks. This is a place where your voice matters, your ideas are welcomed, and you can bring your full self to work, confident you’ll be met with respect, trust, and a shared commitment to making a meaningful difference.
We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.
We also offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development. Read our Total Reward offer document to view the full list of benefits.
Ready to make a real difference?
Click Apply to find out more.
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Working Pattern: Mon - Fri (at least one co-location day)
Interview Date: 13th July 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an IDVA (Adult Social Care) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for an IDVA (Adult Social Care). We provide a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning.
About the Role
As an IDVA (Adult Social Care), you provide specialist, proactive support to survivors of domestic abuse who are at high risk of harm. You will work with individuals who have current or previous involvement with Adult Social Care, including those facing additional barriers to support. You will manage a caseload of around 30 clients, working closely with partner agencies including Police, Children's Social Care, and MARAC.
Working alongside Adult Social Care’s frontline triage team, you will offer guidance where domestic abuse is identified and deliver training to staff to build awareness and understanding of domestic abuse and its impact.
About You
You have a thorough understanding of domestic abuse and its impact on women and children, alongside experience of providing emotional and practical support and strong casework management skills.
You have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, and individual support planning, with demonstrable experience in an IDVA or similar role with this client group.
High organised, self-motivated, and passionate about ending gender-based violence. You bring a “can-do” approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Salary: £49,100 per annum
Contract Type: Permanent
Closing date: 5 July 2026 at 11pm
Interview date: TBC
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
This is a great opportunity to play a pivotal role in stewarding and shaping some of CARE International UK’s high impact corporate partnerships. You will lead on important multi-year partnerships with global brands such as GSK and Haleon, helping to deliver transformative strategic programmes related to key areas of CARE’s Vision 2030 such as community health systems strengthening and gender equality. The role offers significant scope to shape partnership direction, deepen engagement, and support the teams in-country to deliver meaningful, large-scale impact. This role offers the chance to lead, grow and innovate across these impactful partnerships, working in collaboration to drive CIUK’s impact further for women and communities at scale.
About you
You are an experienced partnerships manager with a strong track record of leading and growing high-value partnerships. Success in this role requires strong relationship management with a strategic and commercial growth mindset. You bring experience in relationship-building and stewardship, confidence in engaging with senior stakeholders and the ability to represent CARE’s work externally. You thrive in co-creating, delivering and growing impactful partnerships and seeking opportunities to drive social and business impact through win-win partnerships.
You have a good understanding of corporate partnerships, sustainability and ESG frameworks and ideally experience in international development and/or a role delivering on global community health outcomes. You are happy to work in a complex environment with a range of internal and external stakeholders, from country office, project management and communication teams to corporate commercial and sustainability leads. You feel inspired by CARE’s work and what we can achieve in partnership with companies and wider stakeholders.
About the role
This role will be responsible for managing a portfolio of high-value partnerships, including flagship collaborations with GSK and Haleon. You will focus on deepening relationships, co-creating partnership strategies, and stewarding jointly developed programmes that meet both CARE’s mission and partner objectives. The role is supported by specialists on finance, operational project management and technical delivery, so the ability to work collaboratively across diverse teams to deliver impact is essential.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
-
Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
-
Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.
We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24
Review date
05/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.
The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.
The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.
In summary, the Clinical Facilities Coordinator is accountable for:
- Safe and compliant clinical environments.
- Availability and governance of clinical equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Ward Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted clinical service delivery.
Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Certificate in Healthcare Cleaning or Environmental Hygiene.
Knowledge and experience
Essential
·Demonstrable experience leading front-line teams in a hands-on operational environment.
·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.
·Working knowledge of environmental hygiene standards in clinical settings.
·Knowledge of safe systems of work, COSHH and Health & Safety requirements.
·Knowledge of CQC standards relating to environment, safety and patient dignity
Desirable
·Understanding of clinical equipment handling, asset tracking and consumables governance.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong organisational and coordination skills with attention to detail.
·Demonstrable ability to set clear expectations and maintain standards through visible leadership.
·Ability to manage multiple operational threads simultaneously.
·Practical problem-solver who resolves issues without unnecessary escalation.
·Focused on preventing care delays through proactive equipment and bedspace management.
·Able to balance dignity and compassion with regulatory discipline.
·Understands that environmental quality directly impacts patient safety and care experience.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.
·Comfortable working physically within clinical environments - not office-bound.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·Able to provide supportive but firm supervision to staff and volunteers.
·High levels of personal accountability - follows through on actions and closes the loop.
·Practical mindset — focuses on solutions rather than process for its own sake.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
·Comfortable having difficult conversations when standards are not met.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.




