Care management jobs

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

Team: Retail

Location: Headingley, Leeds

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £9,345.86 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 05 June 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

About the role:

Some services need more than strong management — they need a leader who can hold the whole picture, set the standard and keep young people’s futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People’s service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff.

You’ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations. You’ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways.

You’ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people’s feedback and continuous improvement, you’ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports. At SHP, you’ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters. 

About you:

• You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards.
• You understand the responsibilities that come with managing a young people’s service, including safeguarding, housing management, health and safety, performance, quality and risk.
• You’re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support.
• You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work.
• You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive.

Important Info:

Closing Date: Wednesday 10th June at midnight

Interview Date: Thursday 18th June at a Young Person's Service

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Join CAP's senior leadership team and help transform the UK's relationship with alcohol.

Applications close at 9 a.m. Thursday 25th June.

Location: Fully remote (in person board meeting twice pa) or option to work from London Bridge or hybrid.

Who we are

This is an opportunity to join a small organisation with a huge mission – to change the UK’s relationship with alcohol, starting with children and young people. In 18 years, we have established more than 360 partnerships across the UK with a common aim: to empower local communities to develop evidence-based strategies to tackle underage drinking.

Using a tried and tested model to tackle underage drinking and provide positive alternative activities for children, Community Alcohol Partnerships (CAP) supports local partnerships of councils, police, retailers, schools and health providers to reduce the problems associated with underage drinking both for individuals and communities.

About the role

We are looking for a part-time Finance & Governance Manager who will play a key part in a small, close-knit head team. The successful candidate will need to be both hands-on and collaborative, working closely with the head office team, supporting our eight regional advisers, and supporting the Board on finance and governance updates.

This role would suit someone who:

• Is technically strong in finance but comfortable working in a small, agile environment.
• Enjoys combining finance with governance and organisational support.
• Is hands-on, detail-oriented and proactive.
• Takes pride in clear, professional presentation of financial information.
• Is comfortable as an integral part of a small team rather than operating at arm’s length.

This is a well-rounded role with real opportunity to bring structure, clarity and improvement, but it requires someone pragmatic, flexible and comfortable with both the breadth and hands-on nature of the position.

Applications for this role close at 9 a.m. Thursday 25th June.

For further information about the role and to register your interest, please click 'redirect to recruiter' to be redirected to the Peridot Partners page and contact our advising consultants: 

We are looking for an experienced CIPD qualified HR professional who can provide expert people advice to staff and managers ensuring policy and practice reflects our values.  In return, we can offer you an enriching personal experience of making a real difference to children and their families.

Why work for Fulwood Free Methodist Church?

• Senior leadership role at the heart of a growing, multi-generational evangelical church
• Relocation allowance (reasonable costs covered)
• 25 days annual leave plus bank holidays
• 8% employer pension contribution (NEST)
• Two leadership conferences annually, fully expensed
• Death in Service Cover and Employee Support Service
• A warm, faith-centred team environment with a strong co-leadership culture

Fulwood Free Methodist Church exists to be a loving and welcoming community of people who follow Jesus and aim to make Him known. Established 48 years ago, the church has grown to around 400 people across three Sunday services, with youth and children’s work, a network of 20 homegroups, and community ministries including Toddlers, Lunch Break café, Inspiration Crafts, Alpha and a CAP Centre.

The local authority has approved 5,000 new homes within 10 minutes of the church, plus a new high school nearby. Fulwood sees this as a God-given opportunity to take the Gospel into the growing community.

Working in partnership with the Co-Lead Pastor for Teaching & Leadership Development, the new Co-Lead Pastor will provide spiritual leadership, lead and inspire the staff team, and drive community outreach, pastoral care and young adults ministry. This is a genuine co-leadership model built on collaboration, shared decision-making and mutual support.

In this role, you’ll have the opportunity to:

• Share spiritual and strategic leadership with the Co-Lead Pastor and Trustees
• Lead and develop the staff team, fostering a collaborative and growing culture
• Inspire and lead evangelism and outreach to a fast-growing local community
• Oversee pastoral care, building and supporting a team of lay pastoral carers
• Develop young adult ministry, homegroups, and help shape plans for future church planting

This role is ideal for an ordained pastor (or someone eligible for ordination) with proven experience in pastoral leadership, a passion for evangelism, and a heart for shared, collaborative ministry. While Fulwood Free Methodist Church is rooted in Wesleyan Arminian theology, applicants do not need to come from a Methodist background, provided they are fully aligned with this theological position.

This role is subject to an Enhanced DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

CRM Business Analyst

Permanent. Full Time. Hybrid working (minimum of 2 days per week in the office)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Supporter Data Manager, the CRM Business Analyst will drive continuous improvement of the CRM solution through business analysis and automated testing, working collaboratively with the Supporter Data Manager and CRM Technical Lead to optimise efficiency and functionality.

The post-holder will engage with stakeholders and deliver strategic insights into As-Is and To-Be process models, data structures, and interdependencies, translating findings into concise agile requirements that enhance operational effectiveness.

Some of the main responsibilities of the CRM Business Analyst include:

• Proactively identify opportunities to optimise CRM system and articulate proposed solutions to the Supporter Data Manager and wide business users.
• Implement best-practice Business Analysis processes, tools, and methodologies to strengthen capability and drive meaningful change.
• Act as a mentor empowering and upskilling team members, embedding best practice business analysis and fostering a culture of innovation and continuous learning.
• Critically evaluate risks through the requirements gathering process, collaborating with teams to develop effective solutions that ensure project success.
• Ensure the accurate translation of business requirements into actionable specifications, prioritising high-impact initiatives that enhance operational efficiency. • Provide key input and support for the continuous improvement of the Agile development process (SCRUM) by actively engaging in all ceremonies.
• Identify opportunities for how Dynamics365 can enable and improve business processes, ensuring technology solutions align with strategic objectives.
• Ensure Jira tickets are regularly updated to reflect accurate project progress.
• Extract and analyse data from multiple sources, applying SQL and other analytical techniques to inform decision-making. Build, configure, and execute automated test scripts to optimise performance and mitigate risks.
• Analyse and develop reporting requirements, providing key insights that strengthen the organisation’s business intelligence architecture. 

About you

Who we are looking for:

Essential:

• Significant experience or professional qualification in Business Analysis.
• Demonstrable experience as a Business Analyst covering Agile requirements gathering and specification, data modelling and mapping, process re-engineering, and reporting.
• Developed communication skills, both verbal and written.
• Comfortable working with different stakeholder groups.
• Experience of applying industry standard process mapping techniques (e.g. BPMN, UML) to support process re-engineering.
• Experience of configuring and supporting the development of Dynamics365 CRM solutions.
• Experience of using automated testing tools such as EasyRepro.
• Creating end-user acceptance testing scripts, supporting the UAT process. Using SQL to extract data required to undertake analysis and investigation activities.
• Highly developed knowledge of Dynamics365 entity architecture.
• Applying different risk management techniques.
• Highly developed working knowledge of Jira.
• Excellent working knowledge of Microsoft Visio or other process mapping tools.

Desirable:

• Professional qualification in testing and experience of applying different test frameworks.
• Experience of Azure specific application development.
• Experience of writing technical documentation.
• Configuring and managing SharePoint sites.  

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Contract: Permanent, full time contract.

Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.

Salary: £44,000 - £48,000

Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

We are recruiting a Networks Partnerships & Development Manager (Care Equity) to support Carers Trust’s London based networks of local carer organisations and key partners across commissioning, service development, organisational practice, and partnership development

Activity delivered by this post will be focused through an equity lens, taking a place-based approach to supporting Network Partners respond to the practice based implications of developments such as neighbourhood health, digital and workforce changes, alongside the needs of underserved London carer populations.

We are seeking a skilled practitioner with relevant sector experience of delivering effective capacity building and organisational development support, ideally within health, social care or community related sectors

As the postholder you will:

• Lead on partnership development & relationship management for Carers Trust's cross-sector London Networks & strategic partners
• Deliver capacity building activities for local carer organisations
• Provide leadership on equity and inclusion through the convening of communities of practice, staff networks and training sessions in this field
• Develop projects and pilots, with Carers Trust diverse London networks, especially those addressing inequality, access, and wider partnership working

Please download the attached recruitment pack to find out more. 

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Residential Scheme Manager

Nottingham, NG2 6BY

£27,972.00 per annum

Permanent, Full Time (36.25 hours per week)

In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.

As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties.

��Salary: Up to £27,000 per annum

��Contract: Permanent ¦ Full-Time

⏰Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid)

��Location: Marlborough Court – Nottingham, NG2 6BY

✨Snapshot of your role

· Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.

· Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.

· Take on the management of service delivery, with particular attention to housing management and maintenance issues.

· Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.

· Working independently as a lone worker with support from colleagues and management.

��What we’re looking for

· Customer focused background with the ability to actively listen to customers and seek win/win solutions

· High level of commitment to providing efficient and caring services to our  customers.

· Basic digital skills (Microsoft Office etc)

· Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.

· Previous experience in being able to resolve conflict and remain impartial and professional.

�� A full UK driving license and access to a vehicle is essential for this role to visit our customers.

Please read the attached Job Description before applying so you get the full scope of the role.

��We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

The Programme Manager is part of Mokoro’s small, collaborative Business Support team, with 

responsibility for managing a portfolio of consultancy assignments and supporting business 

development activities.

The role requires strong organisational and project management skills, alongside the ability to 

ensure effective delivery, manage risk, and maintain high standards across all aspects of 

consultancy assignment implementation.

Assignment management (60%)

• Manage a portfolio of consultancy assignments, ensuring effective planning, coordination and delivery
• Manage assignment finances, including budgeting, monitoring, invoicing and payments, in line with company procedures
• Manage assignment-level risks, including conducting risk assessments and ensuring appropriate mitigation measures are in place
• Manage communication between consultants, clients and internal teams
• Ensure effective travel, logistics and administrative arrangements for all assignments
• Oversee duty of care, security and safeguarding arrangements, including travel insurance, safety planning, and compliance with organisational policies
• Act as a focal point for safeguarding and policy compliance, providing guidance and escalating concerns where appropriate
• Maintain accurate assignment and financial records, including updates to internal systems and assignment documentation
• Lead assignment learning and completion processes, including debriefs and final reporting
• Ensure high-quality consultancy outputs, including coordinating proofreading and supporting document production where required

Business development and operational support (30%)

• Contribute to the development of high-quality proposals and tender submissions
• Support business strategy development and organisational reporting
• Maintain and strengthen networks of consultants, clients and partners
• Support engagement with framework agreements and coordinate responses to requests for services
• Contribute to improvements to internal systems and processes to enhance efficiency and effectiveness

General (10%)

• Contribute to knowledge management and organisational learning
• Represent Mokoro in external meetings and events, where appropriate
• Undertake other reasonable duties as required

Job Description

Main duties and responsibilities

Manage the DUK project portfolio

• Become a subject matter expert in applied and translational research in DMD, allowing informed decision making and effective communication with key stakeholders
• Support identification of new project and collaborative opportunities, including the ongoing management and delivery of our applicant-led funding call
• Support the Director of Research and Development in project scientific review, working with the Scientific Advisory Board, Patient Advisory Board, Senior Leadership Team and DUK Board of Trustees
• Manage project development and initiation, including contracting, the development of detailed project plans, including go/no-go milestones, and budgets
• Manage and oversee project delivery, including monitoring of progress, according to agreed timelines and deliverables (including written updates and formal reports), and managing project finances, including reviewing and approval of invoices and monitoring project expenditure
• Support research budget forecasting in liaison with the finance team and the Director of Research and Development, and ensure compliance across the project portfolio
• Build and manage relationships with external partners and maintain regular communication through the project life cycle
• Support the Director of Research and Development to identify areas of strategic focus to inform the development of new research programmes
• Contribute to and support the development of DUK led research proposals for external funding and work with the income generation team to identify opportunities for research funding

Research governance and processes

• Maintain and improve, as relevant, internal processes for research management and governance
• Act as system owner for the research functions within DUK’s CRM (Salesforce), maintaining records and driving process improvements for grant workflows and monitoring
• Support the Director of Research and Development in research governance activities
• Support the Director of Research and Development to ensure compliance with the Association of Medical Research Charities (AMRC) requirements, such as - contributing to annual data collection and surveys; implementation of AMRC processes and reviews recommendations, as relevant; keep up to date with relevant news and opportunities for training, collaboration and networking

Support the Director of Research and Development on the following external engagement activities

• Development and implementation of outreach and engagement activities in the DMD patient and research community to inform areas for research focus and prioritisation
• Scoping and development of formal and informal strategic partnerships and relationships with key stakeholder organisations (e.g. membership societies, other charities, consortia etc)

Support delivery of DUK flagship strategic programmes

DUK has strategic programmes in clinical research access and capacity, care standards and care access, assistive technologies and patient data. Under the oversight of the Director of Research and Development and working closely with the relevant programme team:

• Coordinate key programme updates and discussions between the DUK team and the programme teams
• Working with DUK comms team, support the development of external comms and marketing
• Working with the Director of Research and Development and the programme teams, support development of new initiatives and external funding opportunities

Other key responsibilities

• Provide general research admin support (e.g. arrange research meetings, both internal and external, prepare agendas and take minutes)
• Work with DUK comms team to identify case studies and success stories and support the development of the research comms strategy
• Coordinate research comms and work with the Director of Research and Development and comms team to ensure all research content is accurate and appropriate
• Work with the income generation and comms teams to provide updates to our key co-funding partners
• Support the collection of portfolio data across all programmes for DUK KPIs and to support DUK impact report development
• Coordinate and deliver research led events and support the Director of Research and Development in the agenda and content development for the annual Duchenne UK New Horizons conference
• Travel across the UK to attend meetings with partners

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

C1 £28,176.08 to C3 £31,217.24

Review date

05/06/2026

They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.

The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.

The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.

In summary, the Clinical Facilities Coordinator is accountable for:

• Safe and compliant clinical environments.
• Availability and governance of clinical equipment.
• Disciplined management of consumables and stores.
• Effective supervision of Ward Volunteers.
• Dignified management of shared and bereavement spaces.
• Supporting uninterrupted clinical service delivery.

Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·GCSE (or equivalent) English and Maths.

·Recognised Infection Prevention & Control training (or willingness to complete).

·COSHH awareness training (or willingness to complete).

Desirable

·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.

·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).

·Certificate in Healthcare Cleaning or Environmental Hygiene.

Knowledge and experience

Essential

·Demonstrable experience leading front-line teams in a hands-on operational environment.

·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.

·Working knowledge of environmental hygiene standards in clinical settings.

·Knowledge of safe systems of work, COSHH and Health & Safety requirements.

·Knowledge of CQC standards relating to environment, safety and patient dignity

Desirable

·Understanding of clinical equipment handling, asset tracking and consumables governance.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong organisational and coordination skills with attention to detail.

·Demonstrable ability to set clear expectations and maintain standards through visible leadership.

·Ability to manage multiple operational threads simultaneously.

·Practical problem-solver who resolves issues without unnecessary escalation.

·Focused on preventing care delays through proactive equipment and bedspace management.

·Able to balance dignity and compassion with regulatory discipline.

·Understands that environmental quality directly impacts patient safety and care experience.

Personal Attributes

·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.

·Comfortable working physically within clinical environments - not office-bound.

·Calm and measured under pressure, particularly in sensitive end-of-life situations.

·Able to provide supportive but firm supervision to staff and volunteers.

·High levels of personal accountability - follows through on actions and closes the loop.

·Practical mindset — focuses on solutions rather than process for its own sake.

·Resilient when managing competing priorities and unexpected operational demands.

·Strong situational awareness - anticipates risks before they escalate.

·Comfortable having difficult conversations when standards are not met.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The role is responsible for the management and development of  Here for You’s geographical reach with NHS Trusts and other partner organisations and leading on streamlining our engagement processes across services and collaborating with partners. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.

The postholder will lead on the creation of evidence-based improvements to our processes with partners and is responsible for implementing our engagement framework, business plans and action plans. This role includes the line management of a small team based in different locations and liaising with a wider team across the UK

Fixed term contract for 12 months, with possibility of extension

About you

We’re looking for an experienced project manager, with strong analytical skills as well as team leadership skills. The right candidate will have a drive and passion for partnership work. We’re looking for someone who can develop and manage a new team, has excellent communication skills and is willing to adapt and innovate. You’ll be a team player who understands the importance of attention to detail, multi-tasking, co-production and thrives on motivating others through excellent interpersonal skills.

You’ll be ambitious, organised and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits

Please download the job description and our attractive benefits package.

Location, hybrid working and salary range

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£38,000 to £40,000 per annum if Sheffield based

£40,000 to £42,000 per annum if London based

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification in your application and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date: Thursday 25th June at 9 am

Interview date: Tuesday, 7th July 2026