Care management jobs
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£36,000 - £38,000 + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Monday, 15th June 2026.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.
As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.
Key responsibilities include:
- Leading delivery of organisational strategy and continuous improvement
- Managing central teams and driving high performance
- Overseeing financial planning, budgeting, and resource management
- Ensuring compliance, risk management, and governance
- Leading estates strategy, capital projects, and IT/digital development
About you:
- Proven senior leadership experience (housing, social care, or related sectors)
- Strong financial, operational, and people management skills
- Inspiring leader with a collaborative and solution-focused approach
Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
For further information, including a visit please contact us.
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.
As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.
What you’ll do:
- Ensure ongoing delivery of high-quality support for specialty training across both specialties.
- Lead, motivate, performance manage and develop the team.
- Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
- Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
- Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.
What you’ll need:
- Experiencing of developing and managing a high performing operational team.
- Experience managing people, capable of inspiring and motivating.
- Experience managing and setting budgets.
- Strong communication skills.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
About The Job
Contract: Permanent, full time contract.
Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.
Salary: £40,000 - £45,000
Location: Hybrid, anchored to Glasgow Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Carers Trust are looking for our new Senior Fundraising Manager for Scotland, to help us deliver our vision; for unpaid carers to be heard and valued, with access to support, advice and resources to enable them to live fulfilled lives. Carers can't wait, and in this pivotal role you'll lead our income generation strategy in Scotland, helping us secure the financial support we need to deliver big for people across Scotland with caring responsibilities.
Reporting to the Director for Scotland-with support from our UK Fundraising team-you will establish and grow sustainable financial support from a range of sources, including corporate partnerships and trusts.
You will be a confident and passionate communicator able to persuasively share our impact and vision with a diverse range of funders.
Are you passionate about improving the lives of those providing unpaid care in Scotland? Then we want to hear from you!
As the postholder you will:
- Develop a strong understanding of the Scottish funding landscape, proactively identifying and pursuing new strategic opportunities.
- Design and deliver an engaging events programme to cultivate and inspire corporate supporters
- Work closely with UK‑wide fundraising colleagues to unlock cross‑border and national funding opportunities that benefit carers in Scotland
Please download the attached recruitment pack to find out more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.
Key Responsibilities
1. Leadership & Management
- Provide clear leadership to the administrative and domestic team
- Foster a positive, inclusive, and accountable workplace culture
- Oversee recruitment, retention, and development of staff
- Implement systems and processes to support high quality care and improve operational efficiency
- Ensure effective use of clinical systems and digital services
- Lead on policies and HR processes
2. Strategic Oversight
- Contribute to and implement the organisation’s strategic plan
- Identify growth opportunities and service improvements
- Monitor performance against KPIs and drive continuous improvement
- Lead change management initiatives
3. Quality & Compliance
- Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
- Oversee audits, inspections, and action plans
- Maintain high standards of clinical governance and safeguarding
- Ensure robust policies and procedures are in place and followed
4. Operational Management
- Ensure safe staffing levels and effective rota management for the administration and domestic team
- Monitor occupancy levels and admissions processes
- Manage incidents, complaints, and risk effectively
5. Financial Management
- Manage budgets, financial planning and reporting
- Monitor income streams including OCC contracts and self-funding residents.
- Work with accountants and the finance officer to ensure financial stability
- Ensure efficient use of resources without compromising care quality
- Identify opportunities to improve income generation and operational efficiency.
6. Procurement & Resource Management
- Lead procurement strategy for equipment, supplies, and services
- Negotiate contracts and maintain supplier performance
- Ensure value for money and compliance with procurement policies
7. Stakeholder Engagement
- Build strong relationships with families, and external partners
- Liaise with local authorities
- Represent the organisation professionally in all interactions
8. Safeguarding & Risk Management
- Ensure robust safeguarding practices are embedded
- Lead on risk assessments and mitigation strategies
- Promote a culture of safety and transparency
Person Specification
Essential Qualifications & Experience
- Proven experience in a senior management role within health or social care
- Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
- Demonstrable experience in staff leadership and team development
- Experience in financial management and budget control
- Experience in procurement and contract management
Desirable
- Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
- Experience managing care services
Skills & Competencies
Leadership
- Strong, confident, and empathetic leadership style
- Ability to motivate and inspire teams
Strategic Thinking
- Ability to think long-term and align operations with organisational goals
- Data-driven decision-making
Communication
- Excellent verbal and written communication skills
- Ability to engage effectively with diverse stakeholders
Operational Excellence
- Strong organisational and problem-solving skills
- Ability to manage competing priorities
Financial & Commercial Awareness
- Understanding of budgets, cost control, and financial reporting
- Commercial awareness in procurement and service delivery
Personal Attributes
- Compassionate and values-driven
- Resilient and adaptable
- High integrity and professionalism
Key Performance Indicators (KPIs)
- Regulatory inspection ratings (e.g. Care Quality Commission)
- Occupancy rates
- Staff turnover and retention
- Budget adherence
- Resident and family satisfaction
Working Conditions
- On-site role, with participation in the on-call rota out of hours
Other Requirements
- Enhanced DBS check
- Right to work in the UK
Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.
Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.
Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Sponsorship: We are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate and Philanthropy Partnerships Manager
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: Salary range: £36,000 to £42,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Head of Corporate, Community & Events
About Us
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.
About the Role
We are looking for an ambitious and relationship-driven Corporate & Philanthropy Partnerships Manager to play a key role in growing income and building high-value partnerships that support our lifesaving work.
This is a strategic and highly engaging role, responsible for developing and managing relationships with corporate partners, business leaders, and philanthropists. You will identify and secure new opportunities, while nurturing a portfolio of existing supporters to maximise long-term income and engagement.
With a strong focus on corporate philanthropy and major giving, you will work closely with senior stakeholders to secure significant gifts, multi-year commitments, and impactful partnerships. You’ll create compelling proposals and tailored engagement plans that align our mission with the priorities of our partners.
The role combines business development, relationship management, and strategic planning. You’ll collaborate across teams, represent the organisation at events and meetings, and ensure partners receive exceptional stewardship and clear impact reporting.
This is an exciting opportunity for a confident and commercially minded fundraiser or partnerships professional who thrives on building meaningful relationships, influencing decision-makers, and delivering results.
Our Benefits
- Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
- Additional days leave for your birthday.
- Pension scheme includes 6% employer contributions, with 4% employee contribution.
- Access to a Health & Wellbeing Care Plan*
- Occupational Sick Pay Scheme*
- Life insurance at 3 times your annual salary*
*On completion of probationary period.
Closing date: 12th June 2026
Interview date: Week commencing 22ndJune 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
A full driving licence and access to a vehicle (or equivalent) is required for this role.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Families Out Loud
Families Out Loud is a growing Wiltshire-based charity that supports families affected by a loved one’s drug or alcohol use. We provide non-judgemental, stigma-free spaces for people to speak out, connect, and heal. As we expand our reach and deepen our impact, we are investing in our infrastructure to ensure our operations reflect the care and integrity at the heart of our mission.
About the role
We are seeking an experienced Service Manager, who is either BACP (or similar) registered, to join the team. Working closely with the Board of Trustees, you will manage our client services and counselling support team, whilst maintaining a small caseload.
This is a key role for someone who thrives in a purpose-led environment and wants to make a direct impact in the field of family addiction. Committed to our Purpose, Vision, and Values, your work will help to secure the charity’s continued growth and future success.
Key responsibilities
·Manage the full client journey, from initial enquiry to end of support
·Lead and support a team of freelance counsellors (supervision, coordination, oversight, wellbeing awareness)
·Maintain a small client caseload as agreed with trustees
·Ensure safeguarding concerns are managed appropriately and in line with policy
·Oversee use of practice management systems (clinical and administrative)
·Ensure accurate, secure and GDPR-compliant record keeping
·Provide a monthly service report (activity, KPIs and administrative)
·Review and authorise counsellor timesheets and invoices
·Contribute to the ongoing development and improvement of the service
What we’re looking for
·A minimum of 5 years’ counselling experience
·A minimum of 2 years’ management, supervisory or service leadership experience
·BACP registered (or equivalent professional body)
·Strong understanding of safeguarding and working with vulnerable individuals/ families
·Excellent interpersonal skills and ability to build trust quickly
·Strong time management and organisation skills
·Ability to manage multiple priorities in a flexible, part-time role
·Understanding of the impact of addiction on families
Families Out Loud is a Wiltshire charity working with families challenged by someone else’s addiction, supporting them to bravely build a better life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Manager
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Acorns Children’s Hospice is seeking an experienced Individual Giving Manager to lead the planning, delivery and evaluation of an ambitious and effective Individual Giving programme. You will oversee the warm Individual Giving portfolio, including cash appeals, raffles, newsletters, regular giving and product development.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Individual Giving Manager, you will:
- Plan, deliver and evaluate targeted and cost-effective direct marketing campaigns including cash appeals, raffles and supporter newsletters
- Manage effective Direct Debit retention and reactivation campaigns
- Collaborate with the Data & Insight team to develop detailed campaign briefs and support robust data analysis
- Work closely with the Marcomms team, ensuring effective case studies, photography, statistics, and organisational information are briefed and available in time for campaigns
- Develop and optimise the supporter journeys for specified audiences
About You
- Experience of working in a Marketing or Fundraising environment
- Experience of running a multi-channel appeal/campaign programme
- Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation
- Experience of and resilience to meeting targets and KPIs
- Track record of successfully managing and developing relationships with individual supporters, customers or clients
What We Offer
- £40,000 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 5 June
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Help shape the future of compassionate care
At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.
We are now looking for an exceptional Individual Giving Manager to join our Fundraising and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.
In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission.
We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.
Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Supporter Care Officer role. This pivotal position involves providing exceptional support to supporters through various communication channels, ensuring they feel valued and engaged while managing data accurately to support organisational goals.
Key Responsibilities:
- Serve as the first point of contact for supporters via phone, email, social media, and face-to-face interactions, addressing enquiries, requests, feedback, and complaints.
- Manage and update supporter records accurately within the fundraising database, ensuring all interactions are logged correctly.
- Process supporter requests such as direct debits, address changes, and donations efficiently and with attention to detail.
- Support outbound supporter engagement activities, including thank-you calls and follow-up communications.
- Collaborate with internal teams and overseas offices on supporter issues, sharing feedback to enhance supporter experience.
- Assist with data processing including generating reports, tracking donations, and ensuring timely processing of payments and invoices.
- Proactively seek process improvements and contribute to the organisation’s supporter engagement strategies.
- Uphold data protection regulations and maintain accurate supporter records in line with organisational policies.
Person Specification:
- Demonstrated experience in supporter or customer care roles, handling high volumes of routine enquiries with professionalism and empathy.
- Strong administrative skills, including managing and maintaining databases, preferably using Care or similar CRM systems.
- Excellent organisational abilities with attention to detail and capacity to prioritise tasks effectively.
- Clear communication skills, adaptable to diverse audiences and communication channels.
- Experience in data entry and processing financial transactions such as direct debits.
- Ability to work independently and as part of a team in a busy environment.
- Understanding of safeguarding principles and data protection regulations.
- Solution-focused approach with an openness to learning and process development.
What’s on Offer:
- Salary: £113.64 per day + £17.05 daily holiday
- Location: Hybrid – 1 day a week in Central London
- Contract: Initial 2 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Share the Love of Jesus through practical care and life-changing Ministry! Do you have a passion for excellent writing, relationship-building and Christian ministry in action? Could you help secure vital funding that enables vulnerable people to experience compassionate care, hope and the love of Jesus every day?
At Caring For Life, everything we do is rooted in our Christian mission. Through practical support, loving care and faithful witness, we seek to share the love of Jesus Christ with people who may never previously have known His love for themselves. Our prayer is that many will come to personal faith in Christ and become part of His Church.
This role is far more than fundraising. It is an opportunity to play a meaningful part in a Christ-centred ministry that seeks to bring glory to God through the way we serve beneficiaries, supporters, volunteers and one another.
The role will involve writing about the charity’s firm Christian foundation and may include taking an active role in providing compassionate and consistent care to beneficiaries. You will take part in prayer times and may have opportunities to share personal testimony of experiencing Jesus’ love with beneficiaries and members of the local community. There may also be occasions to support presentations representing Caring For Life, particularly within churches and Christian organisations.
About the Role
The PR team is responsible for generating, sustaining and growing the charity’s income year after year by communicating the work, ministry and financial needs of Caring For Life to a wide range of audiences.
The Trust Fundraiser will focus primarily on securing funding from Trusts, Foundations and grant-making bodies, whilst also helping to nurture relationships with major donors and exploring opportunities for corporate support.
As part of the PR team, the successful candidate will also support wider PR activities during busy periods, including Open Days, Supporters’ Days, formal visits and practical tasks at peak times.
Organisational Structure
The PR team is line managed by the Executive Director, with additional support from the CEO regarding pastoral insight and communication with churches and other Christian groups.
Background Information
Caring For Life has an established and respected Trust fundraising programme, with longstanding relationships built over many years. Alongside carefully stewarding these relationships, the charity continually researches and develops new funding opportunities.
At the end of the financial year 2026, income from Trusts totalled circa £265,000
Main Duties
- Undertake induction and training relevant to the role.
- Maintain and develop the existing Trusts database.
- Ensure reports and funding applications are submitted accurately and on time.
- Keep clear records of applications, correspondence, grants received and acknowledgements sent.
- Research new Trusts and funding opportunities using online systems, publications and resources such as Invisible Grantmakers.
- Work with project leaders and senior managers to identify fundable projects and budget requirements.
- Attend budget meetings and assist staff in understanding funding allocations.
- Prepare compelling funding proposals, reports and covering letters.
- Liaise with the Design and Media team regarding photography and supporting materials.
- Maintain records and communication with major donors as requested by the Executive Committee.
- Support and grow corporate donor relationships.
- Conduct all duties in a professional and Christ-like manner that honours the Lord Jesus Christ and protects the reputation of Caring For Life.
- Undertake relevant in-house and external training as required.
Please note that while this role has a primary focus within fundraising and PR, all appointments at Caring For Life are to the wider ministry of the Trust. Staff may occasionally be required to support other areas of work according to the needs of the ministry and the welfare of beneficiaries.
Skills and Experience Required
- Excellent organisational skills with the ability to prioritise workload and meet deadlines.
- Strong written and verbal communication skills with excellent English grammar.
- Creative and persuasive writing ability.
- Ability to work well within a team.
- Good IT skills, including database systems.
- Understanding of budgets and financial planning.
- Sensitivity and discretion when handling confidential financial information.
Job Information
Location
Crag House Farm, Otley Old Road, Cookridge, Leeds LS16 7NH
Hours
8:30am – 5:00pm, Monday to Friday
Salary
£28,000 – £35,000 per annum (full-time gross salary)
Annual Leave
- 22 days annual leave plus 8 statutory bank holidays
- Annual leave increases by 1 day per year of service up to a maximum of 27 days
DBS Checks
As Caring For Life works with children and vulnerable adults, the successful applicant may require an Enhanced DBS Disclosure and satisfactory references.
This role may involve work with under-18s and is therefore exempt from the Rehabilitation of Offenders Act 1974. Relevant information should be disclosed as part of the application process.
Application forms are available by clicking the “Enquire today” button on the Caring For Life website. This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage. Please quote reference CJTF/052026.
The client requests no contact from agencies or media sales.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
Samaritans is seeking an experienced and ambitious Trust and Grants Manager to lead and grow a vital income stream supporting our life‑saving work. Reporting to the Head of Trusts and Statutory Income, you’ll play a central role in delivering an ambitious Trusts programme raising over £2 million annually, while inspiring and leading a talented team.
Contract
- £40,000-£45,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
- In-person working - expectation of a minimum of 1 office day each week on Tuesdays in Ewell.
- We are passionate about flexible working, talk to us about your preferences
About the role
As Trust and Grants Manager, you’ll be responsible for developing and delivering our Trust Fundraising Strategy, ensuring strong performance, excellent funder stewardship and long‑term growth. You’ll manage high‑value relationships, lead strategy and planning, and provide inspiring line management to Trust fundraising colleagues.
Working closely with colleagues across Income Generation, Business Development and operational teams, you’ll ensure Samaritans’ work is communicated compellingly to Trust and Statutory funders, grounded in evidence, insight and lived experience.
What you’ll do
- Lead the development and delivery of the Trust Funding Strategy, with clear KPIs, work plans and performance analysis
- Oversee a Trusts programme raising over £2m per year, with responsibility for future growth
- Personally manage a portfolio of high‑value Trust relationships, delivering £600k–£700k annual income
- Shape and deliver donor cultivation and stewardship approaches that create inspiring funder experiences
- Line manage and develop Trust fundraising staff, supporting performance, wellbeing and professional growth
- Produce compelling, high‑quality funding applications, cases for support and reports on Samaritans programmes and projects
- Lead prospect research and pipeline development, identifying new large Trust opportunities
- Work collaboratively with colleagues across Samaritans to ensure strong alignment with organisational priorities
- Contribute to senior leadership discussions, team planning, away days and cross‑departmental initiatives
- Embed learning, insight and sector best practice into team ways of working
About you
You’re an experienced Trust fundraiser with a strong track record of securing six‑figure grants and building effective relationships with major Trusts and Foundations. You combine strategic thinking with attention to detail, and you’re motivated by making a meaningful social impact.
You enjoy leading and developing others, thrive in collaborative environments, and are confident working with data, budgets and complex funding requirements. Above all, you’re committed to Samaritans’ vision of fewer people dying by suicide, and to working inclusively, ethically and with compassion.
What you will bring:
- Proven success in securing six‑figure Trust, Foundation, Lottery or public sector funding
- Excellent written and verbal communication skills, including persuasive storytelling
- Strong grant management, stewardship and donor care expertise
- Experience developing and managing fundraising strategies, plans and pipelines
- Confidence working with financial information, budgets and full cost recovery models
- Analytical skills and the ability to translate evidence into compelling funding cases
- Experience line managing or supporting the development of staff (desirable)
- A collaborative, curious and values‑driven approach to work
- Commitment to equity, diversity and inclusion, safeguarding and lived‑experience principles
Full outline in the Job description below.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
Please complete the application questions including those outlined below, and submit your CV.
Please note the following questions have a 300-word limit for each answer.
Q1 What interests you about Samaritans and our work? What do you think might make Samaritans compelling to Trust Funders?
Q2 Tell us about your demonstrable experience securing six‑figure Trust or Statutory grants. What approaches did you use to build your pipeline, cultivate funders and secure large or multiyear grants?
Q3 This role requires strong project leadership, cross‑organisational collaboration and stakeholder management. Can you share an example of how you have led a large programme application, and what your approach to collaboration and stakeholder management was in delivering a successful outcome?
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close at midnight on Monday 25 May
Interviews
All applicants will receive notification of the outcome of their application, at the appropriate time.
1st stage interviews will be online: w/c 1 June
2nd stage interviews will be held in person in our Surrey office (KT17 2AF). Date TBC.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Manager
As the UK's biggest Children's Charity, Barnardo's is committed to improving outcomes for all children and young people. We supported 382,872 service users in 2020/21 and for the service users where ethnicity data was collected, 17.8% were Black or Asian.
Evidence indicates that many African, Asian and Caribbean communities face particular disadvantages and can experience barriers to accessing vital support services. Children and young people from these communities experience higher levels of social deprivation, school exclusion, unemployment, and contact with the criminal justice system. Maternal and infant outcomes are dramatically worse for Black and Asian women than for White women, and furthermore, the ethnic inequalities in health and wellbeing that existed in the UK before the pandemic have been exacerbated and made more apparent. We need to do something about this.
Now established with funding support, including from the People's Postcode Lottery, Barnardo's has launched SEEN, a Centre for Children & Young People of African, Asian & Caribbean Heritage. The Centre aims to deepen understanding of the experiences and challenges faced by these communities and drive improvements in outcomes through collaborative, cross-sector working – spanning health, social care, education, criminal justice, and the voluntary and community sector, including grassroots organisations.
We are now seeking a Programme Manager to provide strategic oversight, guidance, and support across the Centre's portfolio of work. The role will be responsible for developing and maintaining effective programme governance, enabling delivery, and supporting the overall operation of the Centre.
The successful candidate will bring strong expertise in systems change and a demonstrable commitment to advancing race equity, with the ability to translate these into impactful programmes, partnerships, and practice.
The activity of the Centre will exist around three elements:
The Spine: Our systems change work that will focus on 4 key work flows: Education and Employability, Physical Health and Emotional Wellbeing, Social Care & Informal Community Care, Police & Custody – looking at how we can change practice to improve outcomes
The Heart: Our work with Children and Young People so that they can feel the presence of the Centre and co-produce models for effective advocacy and policy change
The Arms: Our reach with locally rooted organisations that connects the work we both do to create change for Children and Young People
If you:
-have successfully managed projects or programmes
-can lead and inspire others to create lasting positive change for Black and Asian children and young people
-are a highly motivated and enthusiastic individual who views safeguarding children as the highest of priorities
-meet the person specification for the role
-have experience and/or understanding of the issues that affect children and young people of African, Asian and Caribbean heritage in the UK (desirable but non-essential)
...we would love to hear from you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.