Care management jobs
Are you an experienced helpline operations professional who wants your work to make a real difference?
Join British Heart Foundation (BHF) and support our nurse‑led Heart Helpline, a service that provides information and support for people living with heart and circulatory conditions.
This isn’t a call centre job. It’s a chance to oversee the smooth running of a compassionate helpline where quality, safety and accessibility matter.
About the role
As our Helpline Operations Manager you’ll manage the day‑to‑day operations of our virtual helpline, including telephony, email and live-chat systems. You’ll oversee rotas, ensure the helpline is staffed adequately and help with data led planning and demand forecasting, making sure we’re always ready to support the people who need us.
You’ll look after key processes such as onboarding new team members with the technical aspects of the helpline, coordinating bank, and managing hours, shifts and payroll details.
Working closely with the Helpline Nurse Lead, you’ll support service improvement work, contributing to data reporting, technology development, information governance and quality audits. Your work will help us maintain a service that people trust during difficult moments.
About you
You’ll bring strong experience of running helpline or contact‑centre operations, ideally in a health, charity or support‑focused setting. You’ll also be confident with virtual call systems, organised, calm under pressure and comfortable using data to plan and problem‑solve.
Able to work well with clinical colleagues, technical teams and partners across the charity, you’ll care about delivering a high‑quality experience for every person who reaches out to us.
If you want a role with purpose and you’re motivated by leading a service that genuinely helps people, we’d love to hear from you.
About us
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working requirements
Please note this is a 12 month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
Interview process
1st stage interviews will be held, via MS Teams, on Monday 16th and Tuesday 17th March. Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Tuesday 24th March.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Zoe’s Place is seeking a Head of Fundraising to lead our team of fantastic fundraisers at the Middlesbrough Hospice. This position presents an excellent opportunity to join the Charity during a pivotal period in its development.
Zoe’s Place is unique, we are the only baby specific Hospices in the U.K., with hospices located in Middlesbrough and Coventry and strive to promote and maintain our commitment to the local communities in each area.
We’re incredibly proud of our hospices. We provide palliative, respite and end of life care to children aged 0 – 5 years old with life-limiting or life-threatening conditions. With our team of specialist nurses offering 24-7 care and support, we’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.
The primary purpose of this position is to lead and manage the fundraising team, supporting income generation to successfully meet annual objectives. The individual in this role will oversee the strategic planning and execution of all fundraising initiatives at our Middlesbrough Hospice.
The successful candidate for this position will demonstrate confidence, compassion, ambition, and strong organisational skills, along with the capacity for creative and strategic thinking. They should possess a genuine passion for their work, excel in independent tasks with minimal supervision, and have the ability to influence, motivate, and persuade others effectively.
Due to the nature of the position the post holder may need to work unsocial hours to meet the needs of the role.
Additional benefits:
- 5% salary employer pension contribution p/a.
- 27 days annual leave plus all statutory English bank holidays.
- Hospice closure between Christmas and New Year (annual leave allowance must be used).
- Mileage paid at 45p per mile for business miles.
- Free, on-site parking.
- Employee assistance programme and free counselling for employees and their family members (limited availability).
- Death in service benefit after six months of service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Join Us as a Housing Support Worker – Make a Real Difference in Young Lives.
At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence.This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future.
What You’ll Be Doing
In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.
We’re looking for someone who:
- Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse.
- Is creative and confident in engaging young people, whether through music, sports, art, or other interests.
- Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options.
- Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working.
- Brings transferable experience from youth work, education, housing, or similar sectors.
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
- Up to 25 days’ annual leave.
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying:
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
We’ll be reviewing applications and holding interviews on a rolling weekly basis, so please keep an eye on your inbox and phone - our team will be in touch to get you booked in!
If this sounds like the right fit for you and you’d love to be part of Peabody, apply today by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date 20 February 2026
Introduction
Afield is a brand new charity responding to environmental injustice. We do this by working with communities to rewild disadvantaged urban neighbourhoods; and by supporting artists to undertake ecological research. This exciting and demanding role will be right at the heart of making everything happen!
Objectives
You will work alongside Afield’s two co-founders to define and run the urban wilding and arts grants programmes, including managing the cohort of grantees. We are looking for dynamism, energy and experience of grant management to help us launch the first round of grants and a support programme.
Responsibilities
Working closely with the two co-founders you will set up the arts research and wilding programmes. This will include launching and running opencall and selection processes, and the cohort support programmes. Once established you will lead subsequent programmes, and plan for future cohorts. You will be:
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Feeding into the design of the arts & wilding programmes
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Taking responsibility for, and running, the arts grants grants and wilding programme (including involvement in the selection of grantees, continual learning and evaluation)
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Liaising with partners on programme delivery (eg. local councils for wilding)
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Managing selectors and mentors, supporting peer learning, and organising workshops for both programmes
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Taking responsibility for managing the cohorts
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Working with a second team member (to be recruited) to promote the programme
Requirements
We’re looking for someone who is:
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Empathetic, has a positive attitude and a desire to help our grantees
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Energetic with a can-do, self-sufficient attitude, and with the ability to independently manage a busy workload, multiple deadlines and priorities
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Confident in their ability whilst self-aware and committed to ongoing development
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Interested (and perhaps experienced) in nature, ecology or the environment
We would also like to work with someone who has:
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Experience of running a grants or funded cohort programme (ideally in either arts grants or a pioneer-style programme)
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Ability and comfort in creating structure out of ambiguity; identifying challenges and opportunities; and expressing clear proposals for change
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Exceptional communication abilities, both verbal and written
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Good analytical and project management skills, and strong competency in setting up and using technology such as an application management platform
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Experience of line management or managing contractors. This is not essential, as there will not initially be full line management responsibility, but would be a benefit.
Compensation and benefits
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4 days per week role, for which the salary is £34,500 (FTE: £43,000)
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21 company holiday days (increasing with the length of service) in addition to 8 bank holidays plus discretionary Christmas closure days each year
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20 days fully paid company sick leave
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Flexible working hours and location. We are ideally looking for someone who is happy working remotely and willing to regularly meet in person in London (work space provided if required)
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Family friendly practices, such as enhanced maternity and paternity leave
More about Afield
Afield was co-founded by Liz Orton and Mike Saunders in autumn 2025. Its core funding is through a family legacy, which supports a small organisation, the goal of which is to challenge environmental injustice The first round cohort will be small, supporting about 6 people with a programme that will include mentoring, peer learning and specialist support.
As a new organisation, we have invested in developing our organisation values, which are to be:
- Bold: we embrace risk-taking and learning
- Just: we contribute to social & environmental equity
- Imaginative: we support and take creative action
- Caring: we prioritise personal and collective needs and wellbeing
Afield will be publicly launching including its website and programmes in Spring 2026.
Afield responds to environmental injustice by rewilding disadvantaged urban neighbourhoods and supporting artists to undertake ecological research.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
- Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
- Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
- Support all new Individual Giving and Supporter Care activities
- Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Monday 2nd and Tuesday 3rd March in Maggie's Barts.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Context
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.
About the role
The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.
This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.
Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.
The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.
About the person
You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Supervisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Supervisor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
About the Role
Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
- Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
- Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
- Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
- Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
- Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
- Lead, motivate, and manage teams effectively, with or without prior formal people management experience
About You
We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the night service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Southwark, please note that this location does not have step free access
Salary: £31,900
Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital.
In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Birmingham Hospice supports people living with life-limiting illness across the city, helping them live well and with dignity.
QuarterFive are delighted to be partnering with Birmingham Hospice on this search for an Events Manager to lead their passionate and growing events function. You’ll shape an ambitious programme designed to reach new audiences, grow participation and deliver significant fundraising income — all while creating outstanding supporter experiences.
With an expanding portfolio and clear growth ambitions, this is a chance to make a visible impact while developing a diverse programme of mass participation, third-party challenges and gala dinners.
This is a fantastic opportunity to take ownership of a high-profile events programme at a time of growth. You’ll have the chance to shape strategy, lead a dedicated team, and directly support the care Birmingham Hospice provides across the city. If you’re passionate about events, motivated by impact, and ready to step into a visible leadership
role, this could be the perfect next move.
About the role
As Events Manager, you’ll lead Birmingham Hospice’s events programme end-to-end, combining strategic planning with hands-on delivery. You’ll work closely with the Senior Fundraising Project Manager to shape an ambitious events programme that strengthens Birmingham Hospice’s brand while delivering real financial impact.
You will:
- Act as the events lead within the Income Generation team, sharing insight and supporting colleagues across the charity
- Lead the development and delivery of the annual events plan, creating a dynamic, costeffective programme that inspires supporters and drives income
- Line manage two Events Officers, providing regular 1:1s, development support and inspirational leadership
- Manage a varied portfolio including mass participation, third-party challenges, adrenaline events and special events
- Deliver against agreed income and expenditure budgets, contributing to an overall events income target of around £250k, including a £50k headline event
- Track income and expenditure day-to-day, produce post-event evaluations, and use learning to continuously improve future activity
- Identify new growth opportunities, using market insight and sector trends to expand participation and reach new audiences
- Build strong internal relationships across clinical, retail and corporate teams to promote events and maximise engagement
- Ensure all events meet high standards of health & safety, compliance and supporter care
- Oversee volunteers, apprentices and placements, ensuring a positive and professional experience for everyone involved
About you
You’ll be a confident, motivated events professional with charity sector experience and a strong track record of delivering successful fundraising events. You’ll bring:
- Proven experience delivering fundraising events, ideally including mass participation and third-party challenges
- Experience working in the charity sector
- Experience of line managing one or two staff, with a supportive, confident leadership style
- Strong event delivery skills, with the ability to juggle multiple priorities and deadlines
- Experience managing budgets and contributing to income targets
- Excellent communication and organisational skills, with a collaborative approach
- A proactive mindset, keen to test new ideas and grow audiences
- Emotional intelligence and resilience, with sensitivity to the nature of hospice work
Employee benefits
The role is Birmingham-based, primarily at Selly Park, with regular working from Erdington. The team typically spends at least two days per week onsite, alongside event delivery. Hybrid working is available but not contractually formalised, and compressed hours are supported. Please ask if you have any questions around flexible working.
Employee benefits include:
- 27 days per annum annual leave plus bank holidays, rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro-rata for those working part-time hours) Previous service with the NHS is taken into account when calculating annual leave entitlements if you move to the hospice direct from the NHS
- Enhanced special leave, includes enhanced compassionate leave and enhanced parental and bereavement leave
- 5.93% employer pension contribution
- Optional healthcare scheme, providing financial support for a range of healthcare costs such as dental, optical, hospital stays and others
- Health Service Discount Scheme and Blue Light Card
To apply, please complete the form below, attaching a copy of your most recent CV, ASAP and by no later than Tuesday 17th February.
Interviews: First interviews are scheduled for w/c 23rd February and second stage interviews are scheduled for w/c 2nd March.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


Do you want to use your project management skills to make a real difference for dogs?
At Dogs Trust, our IT Project Management team delivers a wide range of projects to help improve the operational running of the charity, improve the lives of dogs in our care and support our fundraising activities. Most of our projects are focussed around the Salesforce platform and we’re looking for an IT Project Manager experienced in delivering software development projects, ideally with Salesforce or other CRM experience.
What does this role do?
As a Project Manager you'll:
- Lead a cross functional team of developers, testers and business analysts and be responsible for the definition, planning, execution, and successful delivery of projects
- Ensure all projects follow Dogs Trust project management methodologies, standards, and compliance requirements.
- Proactively identify, assess, and manage risks, costs, timescales, and resources, taking corrective action when needed to keep projects on track.
- Build and maintain strong relationships with project sponsors, stakeholders, and delivery teams, ensuring clear communication and measurable outcomes.
- Monitor project performance against agreed objectives, success criteria, and ROI targets, evidencing value for money and effective delivery.
Could this be you?
You will be an experienced Project Manager with a proven record of delivering software development projects, ideally in Salesforce or other CRM platforms. You will have experience in managing the full project lifecycle, including project initiation, analysis and design, development, QA, UAT and Go-Live.
A skilled communicator, you’ll build strong relationships and have the confidence and influence to engage effectively at all levels. Motivated and proactive, you’ll be adaptable and resilient in a fast-moving environment, with proven planning, organisational, and time management skills that enable you to work effectively both independently and as part of a team.
You will be experienced in using project management tools, including Jira, Confluence and project planning tools, such as MS Project, Smartsheet or similar.
You will also be passionate about dogs and want to join an organisation that has a mission to make the world a better place for every dog.
What does this team do?
You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.
Interviews for this position will take place on Teams w/c 9th March 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an ambitious and creative Business Development Manager to help Honeypot transform the lives of young carers. This is a unique opportunity to grow sustainable income while making a real, visible impact. You’ll build inspiring partnerships with corporate businesses, spotting new opportunities and turning bold ideas into meaningful support for our charity. Working closely with a passionate fundraising team, you’ll research pipelines, open new doors, and champion our mission wherever you go.
If you’re an experienced fundraisier (3 years or more in a charitable organisation), have business development experience, and be a natural relationship-builder who’s motivated by cause and purpose as much as performance, we’d love to hear from you.
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The client requests no contact from agencies or media sales.
Supporter Care Executive
London (Hybrid – 2 days in office)
? 34 hours per week
£15.27 per hour
Temporary contract: February to December 2026
Immediate start available
I’m recruiting on behalf of a well-established national health charity for a Supporter Care Executive to join their busy supporter services team.
This role is ideal for someone who enjoys speaking with the public, stays calm under pressure, and takes pride in delivering an excellent supporter experience.
The role
You’ll be a key point of contact for supporters, managing enquiries by phone and email, processing donations, and accurately updating supporter records. You’ll also support major fundraising campaigns during the charity’s peak period.
Working as part of a friendly team of around 6, you’ll gain valuable exposure to supporter care, fundraising operations, and national campaigns.
Key responsibilities
Handling supporter enquiries by phone and email
Managing queries around donations, fundraising, and contact preferences
Accurately updating the supporter database
Processing donations and sending thank-you communications
Supporting flagship fundraising campaigns during peak periods
About you
Confident communicator and natural people-person
Comfortable handling a high volume of calls
Organised with strong attention to detail
Able to multitask in a fast-paced environment
A collaborative and reliable team player
If you have the above skills and experience and are immediately available, please apply online today!
We are recruiting for a temporary Supporter care administrator for a inspiring national childrens charity You will lead on the the day-to-day delivery of supporter care and income processing for the charity.
5 days in the London office
The Role
Act as a friendly and professional first point of contact for supporter enquiries via telephone, email and post.
Respond to supporters in a warm, helpful and efficient manner, escalating more complex queries to the Supporter Care Coordinator when appropriate.
Ensure supporters feel listened to, valued and appreciated at every point of contact.
Support the timely and accurate handling of incoming postal donations, including opening post, batching cheques, preparing income for banking and recording data on the CRM, ensuring figures are recorded carefully and any discrepancies are flagged promptly.
Assist with processing donations across a range of fundraising activities, ensuring all income is recorded correctly and acknowledgements are sent in line with agreed processes.
Maintain accurate and up-to-date supporter records, taking pride in data quality and attention to detail.
Provide administrative and supporter care support across all fundraising activity, including Individual Giving, community and challenge events, corporate fundraising, legacies and Trusts and Foundations
The Candidate
Good written and verbal communication skills, with the ability to listen to and respond appropriately to supporters and work constructively with colleagues
A positive, friendly and professional approach to delivering supporter or customer care
Good IT skills and confidence using databases or CRM systems
Experience of using a charity CRM or supporter database
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Hearing Dogs for Deaf People – High Value Events Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £40,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Manager to help create inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.
Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
This role will be part of a newly built High Value Events function and will develop, manage and deliver a portfolio of high‑value engagement and fundraising events that advance the charity’s strategic priorities and long‑term sustainability. Working closely with the High Value Event Team Manager and collaborating across Income Generation and wider teams, the postholder will create values‑led, relationship‑driven events that celebrate impact, inspire generosity and deepen connections with major donors, trusts, foundations, corporate partners and senior volunteers. They will ensure each event is thoughtfully planned, mission‑focused, inclusive and delivers strong return on investment, while strengthening long‑term philanthropic commitment to Hearing Dogs for Deaf People’s life‑changing work.
This role requires a proven track record in planning and delivering high‑value fundraising or engagement events generating £100k+, alongside experience working with major donors, high‑net‑worth individuals, committees and senior stakeholders. The ideal candidate will bring strong stewardship‑led fundraising expertise, excellent relationship management skills and a history of meeting income targets while maximising return on investment. Outstanding organisation, project management and communication abilities are essential, as is the confidence to engage and influence high‑profile supporters. Personally, the postholder will be a collaborative, inclusive and proactive team player with strong interpersonal skills, a creative and solutions‑focused mindset, and a genuine passion for Hearing Dogs for Deaf People’s mission, able to communicate impact in a compelling and inspiring way.
This is an exciting opportunity to help an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 9th March, 9.00 am.