Care management jobs

Our stories are the heartbeat of our mission, and we’re looking for someone to help us shape them.
From heart-warming tales of dogs finding their forever homes, to compelling case studies of the impact of support services, we’re looking for a Stories Manager to scope stories on the ground and produce compelling content that brings our brand to life.

What does this role do?
As Stories Manager, you’ll:

• shape Dogs Trust’s approach to case studies, ensuring our stories are effective, powerful and available to all our teams who need them,
• manage a team of case study producers, supporting them to source and develop emotive stories that exemplify the work we do,
• develop a year-round case study plan that aligns with our key messages and campaigns, monitoring audience engagement and the impact of stories to build on success,
• collaborate with colleagues to identify opportunities to develop case studies relevant to their work, and build our centralised story database

Interviews for this role are provisionally scheduled for Friday 6th February 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a seasoned writer, with experience in storytelling, journalism or a similar role, with excellent editing skills and a flair for writing emotive, powerful copy. You’ll have experience of managing a team, combined with excellent communication skills to build trust with stakeholders and motivate your team to succeed. You’ll have a strong understanding of multi-media storytelling, with an open-minded, creative mindset. A passion for dogs, and the work we do for them and their owners, is essential. 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Maternity Leave Cover (1 Year Fixed Term)

The Day Service Lead is crucial in supporting the daily operations of our day services programmes, providing essential assistance to individuals in our care.

This position involves working closely with the people we support and their parent/carers to enhance their well-being, promote independence, and facilitate engaging activities and new opportunities by being creative and inspiring and motivating people.

As a Day Service Lead, you will support, encourage and guide a team of Day Service Assistants, lead by example, and share good practice through your own service delivery.

Hours: 19.5 hours per week, Monday to Wednesday, from 9.30am to 4.00pm.

For more information about the role and to apply, please visit our jobs page.

Closing date: 2 February 2026. 

Interview date: from 9 February 2026. 

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

Are you passionate about using data to make a positive impact and want to work for a charity that values compassion, accountability, respect, and equity? We’d love to hear from you. We’re looking for a CRM and Insights Manager to lead our supporter care strategy and maximise income through data-driven insights. In this pivotal role, you’ll manage our CRM system (Donorflex), optimise donor journeys, and ensure compliance with fundraising best practice and data protection regulations.

What you’ll do:

• Use data analysis to shape fundraising strategies and improve supporter experience.
• Manage and develop the Supporter Care team.
• Oversee donation processing, Gift Aid claims, and reporting.
• Drive efficiency and innovation in supporter engagement.

What we’re looking for:

• Strong experience in CRM management and data analytics.
• Excellent communication and leadership skills.
• Advanced Excel and data visualisation expertise.
• Knowledge of fundraising compliance and GDPR.

Working for us

As an employee you will receive the following benefits:

• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.

As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.

In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Please see attached for the Job description, cut off date and interview dates.

About Smile Train 

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment.

This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required.

Reports To: UK Fundraising Director

Key responsibilities:

• Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director)
• Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications.
• Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database.
• Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate.
• Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
• Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings.
• Help produce cultivation and stewardship programs for prospects and mid-level and major donors.
• Organise events for major donors and prospects.
• Complete research on major donors and prospects within data compliance requirements.
• Complete administrative tasks for the philanthropy programme.
• Other duties as appropriate for this role.

Essential functions:

Sitting

Supervisory responsibilities: None

Required Education and Experience:

• 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
• A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
• Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies.
• Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
• Extremely detail-oriented with strong organisational and time management skills.
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Able to make sound decisions based on analysis, experience, and judgment.
• Able to function both independently and as part of a global team.
• Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred.
• Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £45-£47K

Travel: Ability to travel, when necessary, for donor visits and organizational events is required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Based: London Road, Derby

Salary: £26,500 - £29,000pa

Hours: 35hrs per week

This is an exciting opportunity for you to join YMCA Derbyshire, a vibrant local charity that has been supporting young people and communities since 1847. We focus on the following key areas of work:  

• Housing - We provide over 200 bed spaces for individuals who are at risk of homelessness. Our housing supports people to rebuild their lives by creating a safe, stable environment where they can learn, grow and realise their potential, regardless of their past or present circumstances. 
• Family and Youth Work - We provide high-quality early years education and care through our nurseries, holiday clubs and schools initiatives. Family support services are also available through our Padley Community Hub. 
• Support, Advice, Health, Wellbeing - We offer a wide range of community services, including youth programmes, mental health support, horticultural activities, food provision and access to warm, welcoming spaces. 
• Training and Education - Through YMCA Key College, we offer vocational training, work experience and employment pathways for young people who find mainstream education challenging. 

As Fundraising Manager, you will be part of the marketing and fundraising team responsible for the planning and execution of successful fundraising events. You will have excellent inter-personal skills and take the lead on building successful relationships with businesses and organisations across the city and county, raising awareness of the vital work that we do, and growing our income from donors and sponsors. Working closely with marketing and communications colleagues, you will also support with the development of compelling and engaging campaigns to effectively promote all fundraising activity.

For this vital role, we are looking for a passionate, experienced fundraiser, with the presence and credibility to build long-lasting relationships internally and externally. You will have experience of planning successful events, along with 

experience of managing budgets and fundraising expenditure, with the ability to report impact and return on investment.

Do you love supporting others to grow, succeed and deliver exceptional patient‑centred practice? If so, we’d love to hear from you.

Halton Haven Hospice is seeking a Clinical Nurse Educator, an inspiring clinician‑educator who will champion high‑quality learning, empower our staff and volunteers, and help us continue delivering exceptional hospice and end‑of‑life care.

About the Role

As our Clinical Nurse Educator, you will be at the heart of how we develop our people. You will play a key role in enhancing the clinical learning environment and promoting quality patient care through education, support and continuous professional development.

You’ll ensure our staff are confident, competent and compassionate — and you’ll help extend our reach by supporting external partners in the wider community.

• Develop and deliver innovative training programmes, competency study days and group/individual education sessions.
• Provide expert teaching on communication skills and other hospice training courses.

• Embed high standards of learning, development and assessment into daily clinical practice.
• Work alongside clinical teams to understand real world needs and support clinical practice.
• Support induction, preceptorship, and newly qualified colleagues.

• Help shape our annual training calendar for staff and volunteers.
• Generate reports and insights to guide future development plans.

• Support local nursing and care homes with palliative and end of life education

• Contribute to the delivery of high-quality, cost-effective training service within the Education & Training budget.

About You

We’re looking for someone who is:

• Passionate about education and lifelong training
• Motivated to improve standards of care across hospice and community settings
• Confident at teaching diverse groups and using digital learning tools
• A collaborative clinician who enjoys working as part of a supportive multidisciplinary team

You’ll be part of a warm, compassionate organisation where your ideas, leadership and expertise will have a real and lasting impact on patient care, staff development and the wider community.

If you’re ready to inspire, educate, and elevate the future of hospice care then please welcome this rare and exciting opportunity!

Please apply by submitting a completed application form to our HR Department 

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

Supported Living Manager - Bridlington and Hull

We’re looking for a skilled leader to join our expanding team in the Bridlington and Hull regions. You’ll mentor and support your team to deliver high-quality, person-centred care in supported living and community settings for people with complex needs, including autism and behaviours of concern.

As part of a planned restructure, one region will be split into two. During the 6–12 month transition, you’ll report to the Registered Manager for Bridlington & Hull. Once the new structure and registration are complete, you’ll report directly to the Head of Operations.

Area: Bridlington and Hull regions
Job Type: Full-time
Pay: £42,000.00-£45,000.00 per year

About Moorview Care:

Moorview Care is a family organisation at heart that has been established for 25 years. Our team is now made up of over 300 dedicated professionals with a wealth of experience in the Health and Social Care industry. Moorview Care is a dedicated, kind, and talented team who are passionate about supporting people with a learning disability or autism.

As a family-owned and run organisation, we believe it is important for people to live in a place they call home, surrounded by the things and people they love, and to live a gloriously ordinary life.

Accountability & Responsibility:

At Moorview Care, our Registered Managers are accountable leaders with full responsibility for the success of their region. You will provide clear direction, inspire your team, and ensure the safe, compliant, and high-quality delivery of care and support.

Care & Compliance – Lead the delivery of safe, person-centred care that promotes dignity, wellbeing, and independence. Hold CQC registration for your region, ensuring at least a “Good” rating is consistently achieved.

Leadership – Line manage and develop Cluster Managers and Support Workers. Oversee rotas, payroll, supervision, annual leave, and all HR processes (absence, performance, capability, recruitment). Act as a visible role model for professional standards and values.

Quality & Standards – Drive continuous improvement by monitoring service delivery through audits, embedding policies, and meeting all legislative, regulatory, and contractual requirements.

Performance & Growth – Deliver on KPIs, budgets, and occupancy targets. Actively reduce agency use through effective workforce planning. Lead on regional growth, change initiatives, and contribute to strategic decision-making.

Culture & Workforce – Foster a high-performing, values-led culture. Grow and retain talent, build engagement, and maintain safe resourcing levels to ensure excellent outcomes for people we support.

Resources – Take accountability for Moorview Care’s assets, ensuring environments and buildings are well-managed, compliant, and provide safe, high-quality settings.

You will also ensure your team are well-trained, competent, and confident, with access to mandatory learning and development opportunities. Ultimately, you will embody and deliver our mission: Enable, Empower, Enrich, and drive our vision: Stronger, Better, Different.

Who are we looking for?

• NVQ Level 5 qualification or above.
• Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance
• where necessary).
• Registered Manager’s Enhanced Disclosure from the Disclosure and Barring Service
• Willingness to work flexibly and to keep knowledge and skills up to date.
• Have values aligned to Moorview Care and display the behaviours associated with those values.
• Required to travel around a geographical area of Supported Living settings within the Region.
• The post holder will be assigned to either individual or a group of supported living settings within a defined
• geographical area – this may change from time to time and location flexibility is a requirement under our terms
• and conditions of employment.

Experience:

• Registered Manager: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)
• NVQ Level 5 (required)

Benefits:

• Learn & earn with paid apprenticeships rewards
• Boost your pay with referral bonuses
• Secure your future with our pension scheme
• Enjoy perks like Early Pay, cycle-to-work & healthcare
• Extra treats with holidays & shopping vouchers
• Flexible rotas for work-life balance
• Enhanced Maternity/Paternity Pay
• Car Allowance
• Casual dress

You may also have experience in the following: Registered Manager – Supported Living, Registered Care Manager, Registered Service Manager, Regional Registered Manager, Area Registered Manager, Operations Manager – Social Care, Supported Living Registered Manager, etc.

REF-225 991

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £35,482 - £38,224

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA811

Main Purpose and Scope of the Job:

 This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.

Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs

Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met. 

Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.

Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.

Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.

 Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse. 

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

The ideal candidate

We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:

• Leadership and Team Management
• Provide regular clinical and line management supervision to six practitioners.
• Support staff wellbeing, development, and performance through reflective practice and professional guidance.
• Lead on recruitment, induction, and ongoing training of team members.
• Oversee referral pathways, allocation of cases, and management of team caseloads.
• Monitor service delivery to ensure high-quality, safe and effective clinical practice.
• Lead risk management processes and provide senior oversight of complex or high-risk situations.
• Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
• Participate in organisational planning, meetings, and strategic discussions.
• Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Role overview

It is essential that you have

• UK-recognised qualification in Psychotherapy or Counselling Psychology.
• Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
• Ability to work flexibly in varied settings.
• Proficient in assessing client needs and offering tailored services.
• Strong team leadership and collaboration skills.
• Excellent communication and interpersonal abilities.
• Proven experience in engaging with vulnerable adults.

About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 4 February 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.