Care management jobs

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 9am on Monday 16 March 2026
• Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Team: Brand & Marketing

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £49,655.50 per annum

Contract: Fixed term until 31st May 2027

All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Brand Manager:

• This role is responsible for the day-to-day brand management including, critically the embedding of the newly launched brand across the organisation. This includes two important pillars from the original programme scope, the rolling out of the brand language and tone of voice, and development of the brand architecture process and prioritisation
• Daily requests for support and approvals on new pieces of copy and design work require constant action and collaboration both with teams right across the organisation and with external agency partners to ensure we are delivering a coherent, focused and integrated brand to our audiences.

About the Brand & Marketing department:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for supporting Cats Protection’s organisational goals through enabling vital income generation activity, delivery of consistent cat welfare messaging and driving brand awareness and engagement with key audiences
• We currently have a team of 27

What we’re looking for in our Brand Manager:

• Significant experience in a brand strategy and activation role
• Charity experience is preferable
• Experience of briefing and collaborating with in house creatives and external agencies
• Experience of working and collaborating closely with multiple teams across a large organisation with competing needs
• Able to manage a heavy and fluctuating workload with competing priorities
• Brand advertising experience and measurement via brand health KPIs e.g. awareness

What we can offer you:

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 25th March 2026

Virtual interview date: 14th April 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form including submitting portfolio

2. Virtual interview via Microsoft Teams

Only applications submitted via our standard recruitment process will be considered, we do not accept applications emailed directly

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 9am on Monday 16 March 2026
• Interview date (in Greater Manchester and in person): Tuesday 24 or Wednesday 25 March 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 9am on Monday 16 March 2026
• Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Rochdale) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

We are excited to have four new vacancies for Safeguarding Officers to join our brilliant team here at RBL.

These four newly created roles will be a core part of our recently expanded Safeguarding team who are vital to the work that we do by enabling a robust culture of safeguarding across RBL. This team supports all RBL staff, volunteers and members to recognise and raise all safeguarding concerns to protect our beneficiaries and residents and protect the reputation of the RBL group.

These roles will sit at the heart of this team and are an excellent opportunity for someone with a keen interest to use previous experience in this field to continue their career in Safeguarding within an established and successful team, who will in turn provide you with the chance to gain practical experience and support you to undertake further professional qualifications.

Reporting to one of our Safeguarding Managers, key responsibilities will include:

· Supporting frontline staff to recognise and report safeguarding incidents to the safeguarding team

· Receiving safeguarding concerns and coordinating immediate and considered responses in line with required Key Performance Indicators

· Completing referrals to external statutory agencies, liaising with them to ensure coordinated actions and record all actions on RBL systems

· Establishing and maintaining relationships internally with frontline beneficiary facing staff (volunteers, members and public facing members of staff and volunteers) and externally with statutory agencies (eg. Local Authorities, NHS, Police)

· Providing advice and guidance encouraging continued learning, sharing of good practice and embedding a culture of safeguarding across RBL

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will have demonstrable experience in the field of Safeguarding Adults and Children, with knowledge of safeguarding policies, procedures, codes of practice, legislation and governance. You will be experienced in working with highly sensitive material in a confidential way, and be confident in completing statutory referrals and challenges. You will have excellent IT skills (specifically Microsoft Office) and be an excellent problem solver with the ability to develop and maintain trust and effective work relations internally and externally.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

The successful applicant will require an Enhanced DBS with Adult Workforce check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Date(s):  First Stage (virtual): week commencing 30th March 2026

Second Stage (virtual): week commencing 13th April 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About the role: 

Porchlight’s Housing Management Team provide a property management service for supported accommodation across Kent, housing people at risk of homelessness. The project Manager will be leading and developing a team of Housing Management Assistants, to ensure an effective and efficient service is delivered.

The role will include but is not limited to ensuring all Porchlight’s owned and managed accommodation is compliant with Legislation and relevant standards, voids are kept to a minimum, risk is managed appropriately, new builds are ready for occupation, tenancy related issues are resolved.

Housing Management is a fast-paced environment requiring the ability to prioritise and meet deadlines. The candidate will need to ensure that working practice meets policy and procedural requirements especially in regard to, safeguarding, health and safety and equality and diversity. 

The role requires:

• Experience in effectively managing and leading a team.
• A flexible, responsive and solution focused approach.
• A minimum of 3 years’ experience in Housing Sector or Property Management.
• Knowledge of Legislation and Regulatory Standards around Housing compliance.
• Good communication and prioritisation skills.
• Ability to manage a budget.
• Car user with full driving licence and access to own vehicle (subject to the provisions of the Disability Discrimination Act 1995)

Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.  

Working pattern: 9am to 5pm Monday to Friday with some flexibility required.  

Contract type: Permanent 

Interview date: 7th April 2026

Please note, salaries are pro-rata for part-time positions.  

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.

Job Summary

To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.

To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.

To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.

Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021

Main Duties

1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.

2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.

3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.

4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.

5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.

6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.

7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.

8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.

9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.

10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021

11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.

12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.

13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.

14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.

15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.

16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.

17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.

18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.

19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.

20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.

21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.

22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.

Full Time ( 40 hrs per week)

Inclusive of 3 Sleep - Ins

Please Note:

You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.

This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.

Be the spark that turns creativity into impact.

​Help Age Exchange grow arts & heritage programmes that change lives in social care.

Age Exchange—embedded in social care and powered by the arts—is hiring a Business Development Manager to ignite partnerships and funding that deliver innovative programmes across the UK. If you come from museums, galleries, archives or cultural organisations and can spot opportunities, craft compelling bids and open doors fast, this is your stage. Lead the growth of projects that boost health, wellbeing, learning and social connection—so creativity reaches the people who need it most.

The role will require someone who can work from our head office in Blackheath and the role will include some national travel as and when required so the ideal candidate will be based within an hours commute of the Community Hub in Blackheath, London. 

What is The Deal for you?

• Flexibility! You will be working 35 hours per week over 5 days with some weekend work.
• Location: You need to be based within a commutable distance to our Community Hub in Blackheath, London.
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This role will design and secure a portfolio of national and local strategically aligned, market-relevant and impactful programmes which use arts, culture and creativity to achieve a positive impact on our target audiences. These programmes will empower the health, wellbeing, learning, social mobility and social connection of people supported by Age Exchange and Community Integrated Care. The role holder will play an essential role in leading the growth, reach and sustainability of Age Exchange by generating funding and commercial revenue and new partnerships.

​What You'll do (list not exhaustive):

• Win funding & partnerships that fuel our programmes and core costs—trusts & foundations, corporates/sponsorships, individual giving, and earned income.
• Build and manage a high-quality pipeline—prospect, cultivate, write compelling bids/proposals, negotiate, and steward partners.
• Collaborate across the delivery team—aligning with colleagues so proposed projects and tenders are fundable, impactful, and on-brand.
• Report outcomes & learn—own quarterly KPI reporting and iterate approaches to hit clear income and partnership targets.

Our ideal Candidate:​

• Degree-level education or equivalent experience.
• Proven success in bid writing and securing projects/tenders of £250k+.
• Strong experience in fundraising, commercial development, and project management within a funded environment.
• Creative thinker with the ability to design innovative programmes aligned to strategic objectives.
• Excellent relationship-building and influencing skills, with experience engaging stakeholders at senior levels.
• Skilled communicator and presenter, able to craft compelling proposals and pitches.
• Proficiency in MS Office and project management tools (e.g., MS Project, Smartsheet).
• Bring proven success in the arts or heritage sector (e.g., museums, galleries, performing arts, creative health, community arts) with a track record of securing grants and/or sponsorships.
• Are a confident storyteller and bid writer who can turn creative ideas into fundable, strategically aligned propositions.

Why join us ?

• Be part of a nationally recognised charity making a real difference in people’s lives.
• Lead ground-breaking projects that combine creativity and social impact.
• Work in a collaborative, values-driven environment with opportunities for professional growth.

Success in this role means:​

• Meeting funding and growth targets.
• Delivering a diverse portfolio of innovative programmes.
• Enhancing the charity’s profile through impactful projects and partnerships.

Ready to make a difference ?
Apply now and help us shape a future where arts and creativity empower communities across the UK.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

​We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

The Talent Set are delighted to partner with a fantastic charity on a Supporter Care Executive role. This position offers an exciting opportunity to contribute meaningfully to a leading charity through exceptional supporter engagement and relationship management. The successful candidate will become a vital part of the organisation's mission to create lasting positive impact.

Key Responsibilities

• Manage and respond to supporter inquiries via phone, email, and other communication channels in a professional and compassionate manner.
• Foster positive relationships with donors and supporters, ensuring a high level of satisfaction and engagement.
• Process donations, acknowledgements, and correspondence accurately and efficiently.
• Maintain accurate supporter records within CRM systems, ensuring data integrity and compliance with data protection standards.
• Identify opportunities to enhance supporter experiences and contribute to retention strategies.
• Collaborate with internal teams to deliver timely and effective supporter communications.
• Assist in organising supporter events and campaigns as required.

Person Specification

• Charity experience with a keen interest in supporting children.
• Excellent communication skills, both written and verbal, with a friendly and empathetic approach.
• Strong organisational skills with high attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficient in using CRM or similar database systems.
• Demonstrates tact and professionalism when dealing with supporters.
• A proactive team player who is customer-focused and goal-oriented.

What’s on Offer

Salary: £29,000 - £34,000 per annum

Flexible hybrid working

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Help build the operational backbone of a nationally growing, trauma-informed youth arts organisation.
We’re looking for a thoughtful, values-led Operations Manager to strengthen our people, systems and sustainability as we scale.

Comics Youth is entering a pivotal stage of growth. As we approach our tenth year, expand our Scotland SCIO in Dundee, develop work in London, and work towards Arts Council England NPO status, we are investing in the infrastructure that will sustain our long-term impact.

We are not a corporate machine. We are a creative, relational organisation powered by a fierce belief that young people deserve space to tell their stories. Growth for us isn’t about becoming slick — it’s about becoming sustainable.

This role exists to help us strengthen our structure without losing our magic.

The Role

This is not simply an administrative post. It is a senior operational leadership role rooted in care, clarity and accountability.

Importantly, this is not a COO position. The Managing Director retains overall strategic leadership, governance accountability and final responsibility for income generation. The Operations Manager focuses on strengthening workforce systems, delivery oversight and organisational readiness within a shared leadership structure.

You will:

• Lead HR systems and workforce processes

• Line-manage the Project Manager

• Act as Safeguarding Co-Lead

• Oversee programme delivery, reporting and KPIs

• Maintain compliance, risk management and operational systems

• Contribute to funding bids and commissioned tenders

We are currently largely grant-reliant (not yet contract-heavy), so this role is about building readiness and strengthening infrastructure rather than managing complex commissioned contracts from day one.

Our Culture

Our core week runs Tuesday–Saturday, reflecting when young people need us most.

We offer flexible working wherever possible.
Every staff member receives a wellbeing grant and eight paid counselling sessions.
We prioritise reflective supervision and psychologically safe practice.
We do not believe burnout is a badge of honour.

We are a small team doing nationally recognised work. Collaboration, honesty and mutual care matter deeply here.

Who We’re Looking For

You may thrive in this role if you:

• Have experience in operations, HR, service management or organisational development

• Have contributed to funding bids or tenders

• Understand safeguarding and safer working practices

• Can balance accountability with empathy

• Care deeply about equity, anti-oppressive practice and access

You do not need to meet every single criterion perfectly. We are a learning organisation. We are more interested in alignment, integrity and reflective practice than a perfectly linear CV.

If you enjoy building strong systems around creative, purpose-driven work — and want to help shape the next phase of a nationally growing organisation — we would love to hear from you.

 

The Trusts and Foundations Manager will lead the development of a new income stream that supports the organisation’s future growth and strategic ambitions. With no current active grants or established project portfolio, the postholder will build the foundations of a strong trusts and foundations programme, developing a robust pipeline, shaping emerging ideas into fundable opportunities, and securing long-term income to enable new services.

Working collaboratively across the organisation, they will help colleagues understand funder expectations, develop compelling cases for support, and build the systems required for sustainable, high-quality grant fundraising. This role is central to diversifying income and ensuring the organisation is well positioned to secure future investment as new projects are developed.

ROLE OVERVIEW

The Trusts and Foundations Manager will develop and grow a new trusts and foundations income stream from the ground up. They will build a pipeline of prospective funders, shape emerging ideas into fundable opportunities, and lead on high quality applications that support the organisation’s future projects. Working collaboratively across directorates, they will cultivate strong funder relationships and establish the systems needed for sustainable, long‑term income growth.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Lead the development of a new trusts and foundations income stream, building a sustainable portfolio of prospective, warm, and active funders.
• Create and maintain a structured pipeline that clearly maps cultivation, application, and stewardship stages.
• Establish effective systems, processes, and tools for researching, tracking, and managing all funding opportunities.
• Work with colleagues across the organisation to identify future fundable projects and shape them into compelling propositions.
• Develop annual trusts and foundations workplans and income forecasts aligned to organisational priorities.

Prospecting and Research

• Identify and research new trust, foundation, and statutory funders, prioritising those with the strongest alignment to RLSS UK’s mission and strategic framework.
• Identify creative ways to engage new funders and build early relationships, even before projects are fully developed.
• Stay informed about new trust and foundation funding opportunities and broader sector developments and funder priorities, to strengthen the fundraising strategy.

Bid Writing and Proposal Development

• Develop high quality, persuasive, and tailored funding applications that clearly articulate the need and potential impact.
• Ensure all proposals clearly articulate the need, planned impact, and align with funder requirements and priorities.
• Work collaboratively with colleagues across Education, Commercial Services, Finance and the wider Income Generation and Engagement team to develop credible cases for support, project budgets and clear anticipated impact.
• Identify the most appropriate approach for each funder, including opportunities for multi‑year grants and strategic partnerships.

Relationship Management and Stewardship

• Cultivate strong, positive relationships with funders, ensuring personalised, timely and impact focused stewardship for all supporters.
• Provide excellent donor care, responding promptly to enquiries and ensuring funders feel informed, valued, and connected to RLSS UK’s mission.
• Represent RLSS UK confidently in funder meetings, presentations, and networking events to strengthen long term support.

Reporting and Evaluation

• Monitor and report on trusts and foundations fundraising performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. 
• Maintain accurate and up-to-date information in the CRM.
• Support the development of monitoring and evaluation frameworks to ensure future projects can deliver strong, funder‑ready impact reporting.
• Collaborate with internal teams to collect evidence of impact and evaluate programme performance.
• Support audit processes related to restricted funding alongside the Finance team.
• Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Proven experience in securing and managing trusts, foundations, or similar institutional funding.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
• Strong understanding of CRM systems.
• Strong strategic thinking coupled with hands on delivery.
• Excellent written communication skills with the ability to craft persuasive proposals, cases for support and impact reports.
• Strong organisational and project management skills.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong relationship-building and stakeholder management abilities.
• A collaborative approach to working across teams and engaging stakeholders.
• Experience of developing or significantly growing a trusts and foundations pipeline.
• Ability to work confidently with financial information, including project budgets and restricted funding.
• Ability to communicate complex information clearly and concisely to a range of audiences.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
• Experience securing multi-year or six-figure grants from trusts, foundations, or statutory bodies.
• Experience of establishing monitoring, evaluation, or impact frameworks that meet funder requirements.
• Understanding of water safety, education, youth engagement, community development or related fields.
• Experience working in a small team or start‑up environment or programme development.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Tuesday 17th March 2026

Interview Date – Wednesday 25th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Chichester Festival Theatre has a strong track record of building long-term relationships with both local and national trusts, securing essential investment across areas including arts engagement, mental health, dementia care, education, heritage, inclusion and access.

With an established and credible trust base already in place, this role will be responsible for identifying new opportunities for growth, writing compelling bids and ensuring excellent stewardship of existing funders. Working closely with the Development Director and wider Development team, the postholder will help strengthen and expand CFT’s Trusts & Foundations portfolio, contributing directly to the theatre’s long-term financial sustainability and impact.

Key Responsibilities

• Research and identify new Trusts & Foundations to build a strong funding pipeline.Write compelling, tailored funding applications
• Coordinate with internal departments to shape high‑quality, evidence‑based proposals.
• Track application progress, deadlines and reporting schedules.
• Provide outstanding stewardship to existing funders through reports, evaluations and updates.
• Manage invitations to cultivation events, press nights and project visits.
• Cultivate new prospects through Development Committee and trustee networks as well as proactive outreach.
• Process payments, receipts and acknowledgements via Spektrix.
• Work with Finance to reconcile restricted income.
• Attend supporter events, press nights and cultivation events as required (including evenings/weekends).
• Manage and oversee excellent trust administration.
• Contribute to annual Trusts strategy alongside the Development Director.

Essential Criteria

• Experience writing successful five and six figure bids.
• Strong relationship‑building skills with trustees and funders.
• Excellent administrative and organisational skills.
• Ability to manage multiple deadlines and reporting requirements.
• Strong written communication skills adaptable for different funders.
• Proactive and collaborative approach.
• Ability to manage a minimum annual Trust income target of c£250,000.
• Understanding of impact reporting/evaluation.
• Desirable Criteria
• Experience in the arts or charity sector.
• Knowledge of Spektrix or similar CRM systems.
• Experience stewarding funders via events or project visits.

Please visit our website for full details.

The Volunteer and Events Manager will develop and implement a volunteer strategy and annual RLSS UK plan of events, for all Directorates, which evolves to include opportunities as they arise. To do so successfully, you will be a proactive, dynamic and experienced Volunteer and Events Manager who will lead our centralised management function with passion, excitement and dedication to RLSS UK’s purpose, mission and vision.

KEY TASKS AND RESPONSIBILITIES

• Lead a professional volunteer and events function ensuring supply and demand needs are met across RLSS UK and supporting all teams to embed a consistent and coordinated approach
• To develop, implement and oversee the delivery of the volunteer strategy
• To develop and implement effective strategies, polices and processes to engage and retain volunteers and ensure a high-quality volunteer experience at all stages of the volunteer cycle
• To develop and implement effective event management strategies, policies and processes incorporating all health and safety requirements
• To lead and continuously improve our support to volunteers across the UK and Ireland
• Develop, implement and review an innovative volunteer recognition and reward offer
• To integrate an increasing number of volunteers into RLSS UK’s initiatives and activities, enhancing their experience and maximising their impact regardless of geography and circumstance
• To increase the diversity of volunteers
• To lead the delivery and implementation of our annual National Presentation of Honours Event, annual conference and national lifesaving sports events
• Attendance at Sports Committee and Honours Committee
• Lead research speakers and topics for conferences and workshops
• Speaker management and supporting the Events Executive to send out invitations, receive confirmations and general liaison
• Support membership queries about events and volunteers
• Implement project plans for all events including liaising with key teams such as the RLSS UK communications team
• Attending and managing events on site with the support of the Events Executive
• Venue management and liaison with relevant organisations to ensure smooth delivery
• To manage your team with clear direction and a supportive approach
• To provide guidance on good practices in volunteer management
• To address issues or conflicts promptly
• Ensure appropriate financial management of assigned budgets
• Lead and deliver an annual volunteer survey and analysis to produce meaningful feedback
• Lead and deliver events feedback surveys and take the learning for future implementation
• Work flexibly and collaboratively across all RLSS UK teams and promote all aspects of the organisation
• Willingness to travel occasionally within the UK
• Ability to attend occasional evening and weekend events

Other Duties & Responsibilities

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all
• To identify new event opportunities where there is the potential for RLSS UK to raise profile and visibility in communities throughout the UK and Ireland
• To work collaboratively with colleagues from across the organisation to ensure that with any event, the wider benefit to the whole society is always considered

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Approximately 7+ years’ experience in a volunteer management role
• Approximately 5+ years' experience in a events management role
• Experience of working at a manager level ideally in a membership organisation
• Demonstrable experience of strong project management
• Demonstrable experience in the development and implementation of impactful volunteer engagement strategies
• Demonstrable expertise in defining and driving strategies to achieve step changes in engagement
• Experience of forming partnerships with networks and other organisations which bring mutual benefit
• Demonstrable experience of positively interacting, engaging and influencing at all levels including with internal and external stakeholders
• Demonstrable experience of volunteer retention and acquisition
• Demonstrable experience of delivering events to raise the profile of a cause, retain and grow volunteers
• Demonstrable experience of delivering volunteer-focused solutions within a membership organisation
• Demonstrable experience of effectively implementing relevant processes and policies
• Demonstrable expertise in ensuring appropriate policies and processes are in place to guarantee compliance with regulatory and legislative requirements
• Expertise in developing and continuously adapting a range of volunteer training and competence assessment activities
• High level of proficiency in risk management and mitigation
• Excellent communication, engagement and interpersonal skills
• Excellent presentation, listening and negotiation skills
• Proficiency in CRM software and MS Office applications

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Understanding and experience of the application of safeguarding laws
• Understanding and experience of the application of Health and Safety laws
• Project management qualification

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Membership and Education Team 

Closing Date – 11.59pm, Sunday 15th March 2026

Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.