Care manager jobs in barnet, greater london
This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.
As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.
The role
As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.
You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.
Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.
About you
You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life.
Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Philanthropy Manager – to develop and grow income through major donor and trust relationships.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Location: Home – you must live in the Midlands or South of England
Closing date: 31 July 2025
Interview dates: 13 August 2025
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe every veteran deserves the opportunity to live well after service.
When a military career ends – especially due to illness or injury life – can change overnight. Jobs are lost, routines disrupted, and the vital camaraderie of service life fades. That’s where we step in. We’re here to support veterans, their families, serving personnel, and those who stood beside the UK Armed Forces.
Now, we’re looking for a Digital Content Creator to join our creative team on a 12-month maternity cover contract. If you want your work to have meaning – and your ideas to make a real difference – we’d love to hear from you.
About the Role
This is more than a digital content role – it’s a chance to tell stories that matter.
You’ll create engaging digital assets – from social posts and graphics to short-form videos and motion graphics – amplifying our voice and impact across web, email, and social media. You'll work across teams including Brand, Fundraising and Recovery, producing content that inspires supporters and empowers our Armed Forces Community.
You’ll collaborate closely with our Senior Graphic Designer, Creative Artworker, Videographer, Social Media Leads, and the wider Content team. Together, we’ll make sure our creative output is bold, consistent and full of heart.
About You
You’re a creative all-rounder with:
- A strong eye for design and storytelling
- Experience in digital content creation, from graphics to short-form video
- Proficiency in Adobe Creative Suite (especially Photoshop, Illustrator, After Effects or Premiere Pro)
- A solid grasp of social media trends and digital best practice
- The ability to adapt tone and messaging for a range of audiences
- a minimum of 2 years’ experience working in a similar or comparable role
Most importantly, you care about the difference your work makes – and you bring warmth, passion and purpose to everything you do.
About the Team
We’re a small, friendly, and mighty in-house team with big ambitions. We collaborate, we challenge each other, and we support each other – because we know the power of great storytelling.
Our team values reflect our culture:
I.C.A.R.E. – Innovative, Collaborative, Authentic, Resourceful, Energetic
If that sounds like you, you’ll fit right in.
Please see the Job Description below for more information on what could be your next great role.
Hours: Full time - 35 hours per week, Monday – Friday.
Contract Type: Fixed term contract (12 month maternity cover)
Closing Date:23 July 2025
Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received. We encourage early applications.
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
This is an exciting time to join BUCS and make a huge difference to the organisation that sits on the shoulders of those who established competitive inter-university sport competitions over a century ago, and which is responsible for the most dynamic element of the sport sector.
The Head of People is a dynamic leadership role, shaping the organisation’s people strategy and driving a values-led culture. You will inspire and empower people, ensuring a motivated workforce that delivers excellence. You will be acting as a champion for learning and development by creating an environment where people grow, innovate and truly feel valued.
Beyond shaping culture, you will play a pivotal role in ensuring that BUCS operates safely and is compliant. From health and safety to safeguarding the experience of our staff and participants, you will lead best practices and work closely with the governance and compliance team to meet all statutory and industry regulations.
Collaboration is key in this role. Working with the senior leadership team and management team, you will align people strategies with organisational goals. Additionally, you will oversee key safeguarding matters, monitor disclosures and case management, and escalate concerns to the CEO and the Board as required.
This is an exciting time to shape the future of BUCS through forward-thinking people-first leadership. If you are a strategic thinker who thrives on building and fostering a positive, inclusive culture, we would be delighted to hear from you.
Working at BUCS
BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.
We're open to discussing what flexibility could look like for the right candidate!
Benefits include:
- Generous Pension Scheme
- Paid Health Care Plan
- Tax-free - Cycle to work scheme
- Christmas Closure from 24th December- 2nd January time off!
- Volunteering Day leave
- Flexible hours - hybrid working
- Wellbeing and Social activities
- Company-supported Learning and Development opportunities
- Access to sporting events such as Wimbledon and 6 Nations !
Please apply on our recruitment platform Applied
The successful candidates will be invited to a virtual interview the week commencing the 4th August 2025.
The role will close 11:59pm, 27th Jul 2025 BST.
If you have any questions about the role please contact a member of the BUCS team.
The client requests no contact from agencies or media sales.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Date: 5 August
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Are you a researcher looking to make a difference to children and young people’s lives? We want to hear from you.
Anna Freud is seeking a Research Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident Committed employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to work across a large, thriving research team focusing on applied research for real-world settings around children’s mental health and wellbeing. You will have exposure to and gain insight from a range of expertise and research techniques, large scale, real-world research and knowledge mobilisation to inform practice. We offer a collaborative and motivational working culture with strong links across Anna Freud and University College London.
We also offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
Working in the Applied Research and Evaluation division, the you will focus on mental health and wellbeing initiatives in local authorities and services. Key projects include income support for families in social care, strategies to reduce youth crime and violence, and mixed-methods research in child mental health, particularly in schools. Responsibilities involve managing projects, conducting qualitative and quantitative research, reviewing literature, and disseminating findings
What you’ll bring
As a highly organised research professional, you will have a background in health or social sciences, and experience in conducting ethical research and engaging with vulnerable populations.
Essential Skills and Experience:
- Degree in health or social sciences or substantial experience as a Research Assistant;
- Proven experience in managing research processes including ethics approval, data collection, and analysis;
- Skilled in working with children and families, particularly in sensitive contexts, to facilitate study participation;
- Competent in using statistical software (e.g., R, Stata, SPSS) for data cleaning, management, and output generation;
- Strong planning abilities across multiple projects and excellent communication skills for diverse audiences.
Key details
Hours: There are two positions available: 1) 28 hours per week; 2) 35 hours per week. Usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £34,611 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD)
Contract type: Fixed-term, 8 months - starting in September 2025
Next steps
Closing date for applications: midday (12pm), Wednesday 23 July 2025. Please note: this advert will close early once 100 applications are reached. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday 29 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Monday 4 August 2025.
How to apply: click 'apply’ button to apply online via our careers website. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a UK health charity dedicated to supporting individuals & families, campaigning for better care and funding groundbreaking research.
With a clear and ambitious vision for the future, they are now looking towards investment in their corporate services function to ensure their bold aspirations are supported.
Working as a Systems Accountant your responsibilities will include:
· Act as a bridge between finance & IT, ensuring financial systems are optimised to meet the business needs.
· Support the implementation, development and continuous improvement of financial systems.
· Troubleshooting system issues, liaising with internal stakeholders and external partners.
· Develop reports and dashboards to enhance financial reporting and decision-making.
The successful candidate will be a part qualified accountant with experience in improving and maintaining finance systems. Advanced Excel, strong communication and stakeholder management skills are also essential. Prior experience of working with Open Accounts desirable but not essential.
This role has been assessed as inside of IR35. With flexible office working practices, this role would be based in their London office 2 days a week.
Who are Challenge Partners
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
Job Purpose
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.
Key Responsibilities
Programme and Network Delivery:
- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
- Support the organisation and delivery of programme-specific and national events.
- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
- Provide year-round support to local Hub Managers to ensure schools receive necessary support.
- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Partner Relationship Management:
- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.
- Troubleshoot and respond to school or trust queries through internal customer care systems.
- Utilise and update our CRM system (Salesforce).
Communications:
- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.
- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.
Recruitment and Retention:
- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
- Provide updates on schools in your hub to inform retention campaigns.
- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.
Other Tasks:
- Perform other tasks as appropriate for the role.
Person Specification
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Excellent organisational skills, with the ability to manage your time effectively.
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Ability to balance competing priorities whilst working across multiple areas of work.
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Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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A willingness to learn and give and receive feedback.
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A passion for education, and a desire to make a difference.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Due to a high volume of applications, we are only able to respond to candidates who are shortlisted for interview. If you have not heard from us within 4 weeks of your application, please assume that your application has been unsuccessful. Thank you for your interest in the role and for taking the time to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Institutional Relations and Governance
About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.
The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.
Key Responsibilities
Institutional Fundraising & Relationship Management
- Identify and engage potential institutional funders and foundations both in the UK and internationally.
- Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
- Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
- Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.
Organisational Governance & Capacity Building
- Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
- Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
- Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.
International Presence & Localisation Strategy
- Design and oversee the establishment of Charity Right branch offices in key geographies.
- Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
- Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.
Strategic Partnerships and Alliances
- Develop and implement a formal institutional partnering strategy.
- Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
- Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.
Monitoring, Reporting & Evaluation
- Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
- Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
- Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.
Essential Skills and Experience
- Significant senior-level experience in institutional fundraising, partnership management, or international development.
- Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
- Demonstrated success in securing and managing funding from institutional donors.
- Experience in establishing and managing international offices, branches, or subsidiaries.
- Proven leadership skills with the ability to influence and collaborate across departments.
- Excellent written and verbal communication skills.
- Strategic thinker with strong project management and execution capability.
- Values-driven, with a commitment to transparency, accountability, and inclusion.
- Familiarity with safeguarding frameworks, donor audits, and risk registers.
Desirable Skills and Experience
- Experience working in humanitarian or faith-inspired development contexts.
- Legal, compliance, or public policy background.
- Existing network within institutional funding or global development sectors.
Success Indicators
- Institutional Fundraising & Relationship Development
- Number of institutional funder relationships established (UK and international)
- Number of funding applications submitted per quarter
- Total value (£) of secured institutional or foundation grants annually
- Application success rate (%) across funding proposals submitted
- Donor retention and re-engagement rate (%)
Governance & Organisational Capacity
- Completion and implementation of key governance policies
- Improvement in organisational assessments conducted by external funders or partners
- Internal audit readiness and compliance rate
- Number of governance or compliance gaps resolved each quarter
- Staff training or briefings delivered on governance-related improvements
International Branch Development
- Number of international entities registered or formalised in target geographies
- Time taken from initiation to legal establishment of each branch
- Compliance rate with local registration, reporting, and governance requirements
- Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)
Strategic Partnerships
- Number of partnership MOUs or contracts formalised
- Partner performance satisfaction score
- Number of co-designed or co-delivered proposals with partners submitted per year
- Strategic alignment index – measured via internal SLT reviews
Reporting & Monitoring
- Reporting compliance rate (%) with donor reporting deadlines and formats
- Timeliness and quality score of narrative and financial reports submitted
- Quarterly internal partnership performance reports delivered to SLT/CEO
- Monitoring framework adoption rate across new institutional projects
Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel and other similar platforms to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for a minimum of 3 days a week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Access is Justice Foundation is seeking a Grants Officer who will join our Grants Team to provide ongoing administrative, operational, and data management support for our grant making activity, working alongside others in the Grants Team. You will maintain relationships with funded partners; undertake analysis of grants data, draft documents, reports, and communication materials; and provide ongoing support for our funding programmes and broader organisational work as needed. You will report to a Grants Manager (who leads day-to-day operational delivery of our grant programmes). The work will vary over the grants cycle, where one month could be focussed on supporting a grants round, and the next could be working with wider colleagues for an event to share insight and knowledge. This is both an administrative and project management role – we are looking for a candidate with both sets of skills.
Please download the full job description (attached) for more information.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
About Blagrave
We are a social justice funder committed to shifting power, dismantling oppression, and supporting communities to thrive. We fund organisations and young people creating change, with a strong focus on lived experience, anti-oppression, and systems change.
We are committed to centering the voices of those we seek to serve. Our board and staff team have relevant lived and learnt experiences to help us fulfil our mission. We listen to the communities we seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that they are facing.
As we come to the end of our current strategy cycle we are ambitious to explore how we can put our full asset base to work in support of mission and we have some exciting plans unfolding. This new role will be instrumental in ensuring collaboration is at the heart of our next strategy, with our funder peers, young people, the youth sector and local government.
We fund work in England, as well as having a specific focus on several counties in the South East of England.
About you
You believe in the power of young people to lead change and are passionate about social justice. You’re a natural relationship-builder with experience working across public, private and voluntary sectors, confident engaging at both national and local levels. You understand how to develop partnerships that are equitable, transformational, and that centre the voices and needs of young people. You have a track record in bringing in substantial partnerships in service to organisational goals.
You bring strong problem-solving skills and experience managing people. You’ve worked in, or alongside, organisations going through growth or transition and thrive in complexity. You care deeply about genuine partnerships and have a track record of working collaboratively to build collective power and challenge injustice.
We welcome candidates from all backgrounds and are especially keen to hear from people who can help diversify the voices shaping philanthropic work. We are committed to creating an equitable environment where everyone can thrive.
Purpose of the Role
This exciting new role is about creating connections, building ecosystems and developing and strengthening relationships that power social justice movements. As a member of the Senior Management Team, you will work closely with the CEO to lead our partnerships and community engagement work — creating the enabling conditions and networks that help youth-led movements grow, sustain, and make lasting change.
You will take lead on:
- Partnering with other funders to resource youth-led change, including co-designed and co-held programmes with other foundations.
- Developing community partnerships based on the needs and priorities of the young people we are here to serve - including charities, local businesses, and local authorities.
- Understanding the landscape of youth-led change and social justice work, identifying gaps in support and guiding our investment to help fill them, both at the national and local level.
- Monitoring and communicating the impact of our work with external audiences.
- Ensuring our work is grounded in safeguarding practices that minimise harm and uphold our commitment to care, equity and justice.
Success in this role looks like:
· A stronger Blagrave presence and impact at a local level.
· Growing networks of trust and solidarity across youth-led social justice movements, nationally and locally.
· Greater capacity, visibility, and long-term sustainability for youth-led organisations.
· Strengthened support for collective action and systems change.
· Young people and communities feeling ownership of, and connection to, the work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking a strategic and experienced Head of Fundraising & Events to lead the development and growth of a high-performing department focused on generating income through national and international challenge events and corporate partnerships.
This is a senior leadership role with full responsibility for designing the fundraising and events strategy, building the structure and team to deliver it, and ensuring scalable, sustainable growth. You will shape the long-term direction of the department, ensure the right people and processes are in place, and play a key role in supporting the organisation’s broader income generation goals — including supporting the CEO with major donor stewardship.
While the department’s primary focus is income growth through challenge events and corporate partnerships, the role also includes oversight of a small number of legacy community events and relationships ensuring continuity and reputational stewardship.
Key Responsibilities:
Strategic Leadership & Department Building
- Develop and lead the overall strategy for the Fundraising & Events department in line with the organisation’s income growth objectives.
- Design and build a departmental structure capable of delivering scalable fundraising through events and partnerships.
- Recruit, lead, and manage a high-performing team, ensuring clarity of roles, effective delegation, and strong performance management.
- Establish systems, workflows, and processes that support growth, quality, and consistency across all fundraising activity.
- Set and monitor departmental KPIs, targets, and budgets, reporting regularly to the CEO and Senior Leadership Team.
Challenge Events Programme
- Oversee the strategic growth and diversification of the organisation’s challenge events portfolio, building on successful formats and expanding into new areas.
- Provide leadership and oversight of event planning, delivery, and evaluation — ensuring the team has the tools and capabilities to execute effectively.
- Identify and guide strategic partnerships with external groups and communities that can support participant growth and event reach.
Corporate Fundraising
- Design and implement a new corporate fundraising strategy
- Lead the identification and prioritisation of strategic corporate opportunities.
- Guide the creation of partnership models, engagement materials, and stewardship plans, supporting the team in execution.
- Develop the necessary infrastructure (e.g. pipeline management, prospecting systems) for long-term corporate fundraising success.
Major Donor Support
- Act as a senior partner to the CEO in managing and stewarding major donors.
- Ensure the department provides the research, briefing, and coordination required to support a best-in-class major donor experience.
Legacy Community Fundraising
- Provide oversight and continuity for a limited number of legacy community events, ensuring they are delivered with appropriate resource and quality.
- Work with the Fundraising & Events Manager to assess the future viability of these events and how they may integrate with or exit from the broader fundraising strategy.
- Maintain key relationships with mosque and school partners to preserve goodwill and support transitional planning.
Team Leadership
- Line manage the Fundraising & Events Manager, providing coaching, strategic direction, and performance support.
- Ensure the team structure remains fit for purpose as event formats, income goals, and capacity evolve.
- Delegate operational oversight of individual events and activities while maintaining accountability for departmental outcomes.
Cross-Organisational Leadership
- Represent fundraising and events at the senior leadership level, contributing to organisational strategy and decision-making.
- Foster a culture of collaboration and continuous improvement across teams.
- Uphold high standards of integrity, professionalism, and alignment with the charity’s values and mission.
Essential Skills and Experience
- Significant experience in a senior fundraising or income generation role, including designing and delivering strategy at a departmental level.
- Strong track record of building and leading high-performing teams.
- Experience growing and managing challenge events or mass participation programmes, either directly or through team leadership.
- Proven ability to develop income streams, including events and corporate fundraising, from inception to sustainability.
- Commercially minded, with strong strategic planning and budget management skills.
- Excellent relationship-building skills and comfort engaging at senior/executive levels.
- High levels of initiative, resilience, and the ability to lead in a remote-first environment.
Desirable
- Experience supporting major donor programmes or working in close partnership with a CEO or Director-level fundraiser.
- Familiarity with charity CRMs and performance reporting tools.
- Experience working within a faith-informed or values-driven organisation.
Working Culture:
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven leadership team committed to creativity, integrity, and delivering real-world impact.
Employment Type: Permanent, Full-Time
Location: Remote Working
Reports to: CEO
Salary: £48,000 – £54,000, dependent on experience
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
· Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
o Managing and supporting Youth Advisors
o Recruiting and running a standing Young People’s Advisory Group (YPAG)
o Organising & delivering other ad hoc engagement activities as necessary
· Securing external partners where necessary, and managing contracts and delivery of their work across the UK
· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.
Wider
- Contributing to shared learning and future sustainability as part of wider CEI communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
· Undergraduate degree or equivalent qualification in a relevant field
· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
· Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
· Experience of successful project management and ability to deliver, working independently.
· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
· Ability to manage a budget and report on financial activity accurately
· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
· Relevant qualification in engagement and involvement
· Post-graduate degree or equivalent experience
· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
· Familiarity with health research and data governance frameworks
· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
· This has been designed as a full-time role, although part-time work could be considered for the right candidate.
· Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
· AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.