Care manager jobs in hampton magna, warwickshire
Location: Homebased in the East Region
Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 30 June 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Location: Homebased
Contract: Full time, permanent
Salary: £26,500 gross per annum
Closing Date: 16 June 2025
Interviews: 24 June 2025
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team.
About the role
This role provides tactical and targeted support to our District teams as we seek to enable our volunteers to deliver training to both cadets and volunteers in line with the Sea Cadets Learning Strategy. This post is responsible for supporting the delivery of the district training, including Royal Marine Cadet (RMC) training activity at Troop level. The work location can be flexible (home or office-based) requiring regular evening and weekend working supporting our volunteers by attending virtual meetings and delivering online training.
Responsibilities
- To provide functional support to our area Training Managers and District and RMC Troop Teams, ensure the district training plans are delivered, amended as necessary throughout the year, to the training plan and in line with identified training needed to best support the delivery of the Sea Cadet Experience.
- To support specific District Teams including the District Training Officer (DTO), District Recreational Officer/ Deputy District Officer (DRO/DDO), District Staff Officers (DSO), and RMC Troop Commanders (Trp Cdr) identified as requiring support under our change management process.
- To work closely with all District Officers to increase the number of certificated, current and competent instructors, and develop the capability and capacity of District Instructors to deliver training to cadets and volunteers across all Districts.
- To support the ATOs/DTOs/RMC Troops in all training matters (including uniformed and unit management teams) with a specific focus on Districts/Troops that need support.
- Support our Programmes and Virtual Training Manager with the co-ordination the of delivery of appropriate MSSC and other approved training packages (including BTEC, Duke of Edinburgh’s Award) appropriate to the age and experience of cadets across the organisation.
- Work under the leadership of our Assistant Director Sea Cadet Learning monitor performance against set targets set by the National Support Centre to ensure equitable access for cadets and adults to the Sea Cadet Experience.
Requirements
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- Experience in working with youth groups and awareness and understanding on the challenges young people face.
- Experience in coordinating and supporting a programme of training activity.
- Experience in coaching and mentoring volunteers.
- Experience of drawing data to create support plans for delivery of activity.
- Experienced trainer with the ability to deliver engaging and impactful training.
For further information, please download the Recruitment Pack.
If you are interested in this role, please apply now!
Benefits
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- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Homebased with some travel for meetings & events
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Prospect Partnerships Development Officer:
- The successful candidate will lead the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
- The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support.
About the Corporate Partnerships team:
- We sit within the Marketing & Income Generation directorate.
- The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
- We currently have a team of two corporate partnership development professionals, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team
- You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target
What we are looking for in our Senior Prospect Partnerships Development Officer:
- Significant corporate partnership fundraising experience generating new business
- Extensive experience of developing strong relationships with supporters/ clients/colleagues
- Experience of presenting business proposals in person and via conference call
- Experience of managing commercial participators agreements, negotiating updates and changes where necessary
- Excellent networking skills
- Familiar with the CIOF codes of practice relating to corporate partnership fundraising
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 19th June 2025
Virtual interview date: 1st, 2nd & 3rd July 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage presentation
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Early Help Development Worker - Social Care
£25,767 - £29,281 per annum
Castle Vale, Birmingham
Fixed Term Contract to 31 March 2026
Are you passionate about making a positive difference for children, young people and families?
We are looking for a dynamic, well-organised individual to join our Early Help Team serving the North Birmingham Locality (Sutton Coldfield and Erdington constituencies). You will be an excellent communicator, who is passionate about improving opportunities for children, young people and families through Early Help.
The role is focused upon:
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building capacity within the community through working closely with community assets
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supporting residents to lead on community projects, services or activities to meet local needs
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increasing children and family’s engagement with local assets and participation in local groups and activities.
To be successful you will need:
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Excellent engagement and Interpersonal Skills
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Able to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties
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Ability to use data bases or CRM systems
In return we offer a fantastic benefits package which includes:
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29 days basic annual leave (full time) + Bank Holidays
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Optional Defined Benefit, Salary Sacrifice Pension Scheme
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A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
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A commitment to work life balance through our Agile/flexible working principles.
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Family Friendly policy with enhanced benefits
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Learning and Development opportunities
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Internal coaching and mentoring opportunities
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Staff social events
We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments.
The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
The Youth Endowment Fund
Head of Change – Health
Reports to: Director of Change, Youth Endowment Fund
Salary: £67,900 per annum
Location: Central London or remote
Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. A big part of the movement that we need to build is in the world of health. We need to inspire and connect with health leaders across Integrated Care Services (ICBs), Local Health Boards (LHBs), Child and Adolescent Mental Health Services (CAMHS) and other relevant parts of the system. We need to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making progress building the evidence of what works within and around health services to reduce violence. But the big risk is that nothing changes. That’s where you come in. Your role is to identify the best way to make change happen within relevant health services. Your main responsibilities will be ensuring that:
We have great relationships with the people who can make change happen.
This will include:
- Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
- Build a Strategic Advisory Board of leading experts across the health sector and keep members onside and excited about our work.
- Manage excellent Strategic Advisory Group meetings. You can read more about our Education Strategic Advisory Group here.
We deliver the health system recommendations.
This will include:
- Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
- Creating and delivering a plan to deliver the health system reforms, working closely with leaders to make the change happen.
- Tracking progress carefully, being thoughtful and creative about when and how to change the plan.
We work out the most effective ways to connect people with the evidence, then making those things happen.
This will include:
- Helping health leaders change how they plan or provide services to better protect children from violence, based on our Practice Guidance.
- You can read our first guidance for school, college, and alternative provision leaders here.
- Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
- Continuously testing and improving our approach to get better results.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
- You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
- You bring deep experience of the health system. You’ve worked at a senior level in or with health services – potentially commissioning support for young people at risk of or involved in violence. You understand how ICSs, LHBs, CAMHS and other health leaders think, and know how to navigate and influence within the system.
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You build trust and connect with people. From government ministers to youth workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
- You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.
You must have this sort of experience.
- Delivering concrete change in practice or systems that improved children’s lives.
- Leadership experience in the health system. You’ve worked at a senior level in or with health services – potentially in commissioning – and you understand how to navigate and influence within these complex systems.
First-hand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. This includes children with conditions such as conduct disorder, psychosis, substance use disorder, ADHD, developmental language disorder, and traumatic brain injury. You understand the barriers these children face and what it takes to get them the right support.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following three questions below. Please submit your application by 9am Friday 27th June 2025.
Application Questions
Improving practice or systems
1. Can you describe a time when you successfully supported health leaders to improve practice or systems (e.g., regulation, funding, guidance)? Please include the scale and context of your experience. (maximum 500 words)
Developing strategy
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)
Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the health sector’s role in preventing violence? (maximum 500 words)
Interview Process
This will be a two-stage panel interview process. Interviews will take place in the week commencing the 7th July 2025. Second stage interviews are currently scheduled for the week commencing 21st July.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1000 professional development budget annually
- 28 days holiday plus Bank holidays
- Employee Assistance Programme - 24hour phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary Flexible hours.
- Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required. The starting salary for the post will be £28,808.00 per annum.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Tuesday 24th June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.
Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.
This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.
The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.
Scope of role
This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering. The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy.
KEY DUTIES AND RESPONSIBILITIES
1. Income generation
- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.
- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.
- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.
- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.
- To lead on key projects to develop income generation.
- To contribute to the strategic development of community fundraising.
- Plan and deliver events in the community where necessary.
- Secure and deliver engaging presentations to groups and organisations.
2. Ambassador programme
- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.
- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.
3. Supporter experience
- To champion consistent and excellent supporter care.
- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.
- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.
- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising.
4. Cross team working
- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications.
5. Budgets
- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.
- Provide forecasts throughout the year, for agreed streams of income.
6. Best practice
- Ensure all fundraising practice is in line with organisational guidelines and policies.
- Encourage and champion compliance and best practice within the fundraising team.
- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.
7. Undertake any other duties which might be required to fulfil the general purpose of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Be a strategist behind Coventry’s next wave of grassroots power. Join a tight‑knit team turning 21 community initiatives into one unstoppable force for justice.
Connecting for Good (CfG) is six years into a bold, ten‑year mission—and now we need a Senior Community Organiser to help us flip the switch from building power to wielding it.
Why this role is different
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Movement‑level impact: You’ll shape the collective strategy of 27 self‑organised groups tackling poverty, isolation and discrimination across Coventry.
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Small, expert crew: Work shoulder‑to‑shoulder with four experienced Community Organisers and a supportive Team Leader—no silos, no ivory towers.
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Part‑time, big influence: 18.5 hours/week, £38–40k pro rata, fixed‑term to Dec 2027—plenty of space to balance life while steering city‑wide change.
What you’ll drive
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Craft city‑wide power analyses and build high‑stakes relationships with journalists, policymakers and other power‑holders.
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Mentor and energise local leaders, turning individual wins into coordinated campaigns that shift systems.
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Design and deliver cutting‑edge organising and leadership training that equips 135+ emerging changemakers to act together.
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Guide each initiative toward self‑sufficiency—so by 2027 the movement is self‑governing, connected and impossible to ignore.
The wins you bring
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A track record of campaigns that moved the needle on injustice—and the stories to prove it.
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Skill in mapping power, crafting public narrative, running mass actions and negotiating with decision‑makers.
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Confidence to coach others, facilitate tough conversations and celebrate big, public victories.
The culture you’ll love
We care, we hold each other accountable and back bold ideas with action. We repay out‑of‑hours effort with TOIL, cherish diverse lived experience and never lose sight of the people behind the work.
Ready to help Coventry’s communities wield their power together?
Apply if you can start the next chapter of CfG’s journey toward fairer, more equitable neighbourhoods.
Strengthening people, sparking community and shifting power in Coventry and beyond





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer (Internal role names: Scheduler, Response Coordinator and Volunteer Coordinator)
Time: 2.5 days per week (20 hours). Monday is an essential working day, the rest of the time can be worked flexibly within business hours.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £26,000 full time equivalent
Deadline: 11th July
As Scheduler, you’ll help allocate new client referrals to our team of practitioners and coordinate smooth handovers between team members. You’ll work closely with the Scheduling Lead and wider operations team to ensure efficiency and continuity of care.
In the Response Coordinator role, you'll manage all incoming enquiries via phone and email, ensuring timely responses and directing queries to the appropriate team member.
As Volunteer and Placement Coordinator, you’ll oversee the onboarding of volunteers and Music Therapy student placements, matching individuals to suitable settings, and handling DBS checks and references.
You’ll also contribute to ongoing improvements by sharing feedback and insights from your role to support the development of internal systems and processes.
Accountabilities
This role involves a range of duties that may vary week to week. Key responsibilities include:
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Responding promptly to general enquiries from individuals and organisations via phone and email
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Supporting the scheduling team with new referrals, service contracts, and opportunities, including liaising with Music Therapists and Community Musicians
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Maintaining accurate and up-to-date records in our CRM system (Salesforce or similar experience is desirable), including logging communications and key information
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Ensuring clear and consistent communication with clients, referrers, and partner organisations regarding referrals and enquiries
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Creating and managing service agreements using Jotform
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Assisting with assurance and compliance paperwork
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Transferring referral data and supporting team members in keeping client records current
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Coordinating student placements and volunteer onboarding, including DBS and reference checks and matching to appropriate settings
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Signposting individuals to relevant resources where appropriate
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Providing operational support to team members and directing queries to the appropriate colleague
Person specification
We are looking for a highly organised, efficient individual who can work independently and take initiative when needed. The ideal candidate will demonstrate empathy and sensitivity in all communications, with a warm and supportive telephone manner and the ability to write clear, compassionate email responses to clients and referrers.
Strong interpersonal skills and a collaborative approach are essential, as this role involves close interaction with colleagues across the team. An understanding of, or willingness to learn about, music therapy and the experiences of our clients is important.
Confidence using digital tools and systems is essential, as the role involves working with a range of platforms to support service delivery and coordination.
Key essential competencies:
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Excellent and clear communication both written and verbal
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Attention to detail
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Ability to prioritise effectively where needed
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Ability to work with sensitive data confidentially and in line with GDPR requirements
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An empathic and understanding approach
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Understanding of safeguarding practices and willingness to stay up to date with regular training
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Ability to understand the needs of our clients to help ensure the right support, in collaboration with the practitioners
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Ability to work responsively to changes
Desirable:
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Experience of working with a CRM database, Salesforce is preferable
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Experience using Google workspace and Google Docs and Sheets
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Experience working with Jotform and Slack is preferable
Training will be provided in all these areas should you not have experience working with these platforms.
Job benefits
With our benefits there is something good for everyone. We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.
That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:
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Competitive annual leave allowance
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Flexible working
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
Closing date for applications: 11th July 2025
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website
Join our team at Guide Dogs
We’re looking for a motivated and skilled Statutory and Trusts Funding Officer to join our collaborative and forward-thinking team. If you have experience securing income from statutory, trusts, or lottery funders and are looking for a meaningful role where you can make a real impact, we’d love to hear from you.
In this role, you’ll be responsible for developing and managing funding relationships with statutory and lottery bodies and charitable trusts. You’ll work closely with colleagues across the organisation, from frontline service teams to senior leadership, to support the development of a strong funding pipeline that helps secure both in-year and multi-year grants.
To be successful, you’ll need to have experience in securing and managing funding from statutory or lottery sources, including multi-year grants. You should be confident in writing compelling proposals and clear, effective reports, with strong verbal and written communication skills. A keen eye for detail, the ability to manage competing priorities, and experience in monitoring and reporting on grants are also essential.
Why join us?
At Guide Dogs, we believe that everyone with sight loss should be able to live the life they choose. This role offers the chance to contribute to that mission in a practical and rewarding way. You’ll join a small, experienced team at a pivotal moment in our growth and at the beginning of our new organisational strategy, Forward Together.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
We value face-to-face collaboration, so while the role offers hybrid working, you’ll need to be able to travel to a Guide Dogs site one or two days per week.
Most team meetings take place in Reading or at our National Centre near Warwick, so being within reach of one of these locations is preferred.
For the complete list of essential and desirable criteria please view the job description attached to this advert. The Statutory and Trusts Marketing Officer is known at The Guide Dogs as Statutory Grants and Trusts Officer.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form viaour careers website.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
The client requests no contact from agencies or media sales.