253 Care services development assistant jobs

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Top job
PACT (Parents and Children Together)
Multiple Locations
Salary in the range of £11,269 to £12,521 part time pro-rata per annum (Full time equivalent range £22,537 to £25,041 per annum)
We’re looking for an Enquiries Officer to join our team who operate our frontline enquiry service providing information and advice.

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World Cancer Research Fund
London
£20,000 - £23,000 per year
An exciting opportunity for a Supporter Services Assistant has arisen at World Cancer Research Fund (WCRF).
Jo's Cervical Cancer Trust
London
£35,000 - £37,000 per year
Seeking a motivated, person-centred individual with strong line management experience, an eye for innovation and adept at problem-solving.
Clear Voice Interpreting Services
Dover, Kent
£19,694 - £23,237 per year (Pro-Rata)
The Royal College of Ophthalmologists
NW1, London
£26,413 - £28,477 per year
Wanted: a dedicated, approachable, methodical person with a strong interest in IT, membership organisations and delivering a great service!
Page 1 of 17
London, Greater London
£35,637
Permanent, Full-time
Job description

JOB DESCRIPTION 

TITLE OF POST: REGISTERED CARE MANAGER

SALARY: £35,637

WORK PATTERN: FULL-TIME

ANNUAL LEAVE: 20 DAYS + 8 BANK HOLIDAYS

RESPONSIBLE TO: ASSOCIATE DIRECTOR

RESPONSIBLE FOR: HOME AND COMMUNITY SERVICES [REDBRIDGE]

LOCATION: ILFORD

COMPANY BACKGROUND

Apasen is an established and experience provider for high quality care services for over 30 years. We are renowned in the care sector for providing quality support workers and care assistants. We are a local provider working in partnership with local authorities and Clinical Commissioning Group (CCG) and private clients.

Our range of services are designed to meet the needs of the older adults and children who need to be cared for in their homes and in the community.

We are passionate about improving the lives of people by delivering the highest standard of care that enables people to live independently in their own homes. Our care is not only designed to meet your physical challenge, but also your spiritual, emotional, and other needs.

JOB DESCRIPTION

An exciting opportunity has arisen for a highly skilled, experienced, and motivated Registered Care Manager in our Ilford office. You will be responsible for the efficient running of our domiciliary care service, quality control, managing the needs of our clients, management of staff and ensuring the delivery of outstanding quality of care.

In this varied and exciting role, you will be:

  • Working closely with the Director and service manager and will be taken through a highly structured induction programme with full support from the highly
    engaged and experienced team.
  • Networking in the local community to raise awareness of the service
  • Promoting the highest standards of care and service
  • Recruiting, training, retention of staff
  • Converting new client inquiries and coordinating staffing rotas
  • Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
  • Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
  • Ensuring successful operation of quality control systems and performing quality assurance visits for clients
  • Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
  • Effectively managing complaints and incidents, carrying out investigations
    relating to the quality of the service and using those findings to initiate
    improvements
  • Promoting a positive culture in line with the Apasen ethos and values.

PERSON SPECIFICATIOB [QUALIFICATIONS & EXPERIENCE]

To be successful, you will:

  • Registered Manager: 1 year min (Required)
  • Previous experience in Health & Social Care, preferably as a Team Leader or Care Manager
  • Experience of CQC and compliance
  • Strong leadership skills and proven ability to manage and develop teams
  • Have extensive care experience with excellent customer service and people management skills in domiciliary care
  • Be commercially aware
  • Have strong influencing skills
  • Be able to demonstrate achievement of business growth targets
  • Can build good working relationships
  • Have strong organisation and planning skills
  • Have the drive and motivation to take on a broad role and develop our care
    services
  • Be able to work well and accurately under pressure whilst working independently with minimal supervision
  • Be flexible to meet the demands of the business including participating in an
    on-call rota.
  • Possess a minimum qualification of NVQ Level 5 in Health & Social Care and be willing to work towards CQC Registered Manager.
  • A warm and approachable personality who works well within a close-knit Team environment.

QUALITY OF PRACTICE

  • Ensures regular supervision of care coordinators and FCS, either directly and/or through direct reports assess the quality of practice and the impact made on service users.

PEOPLE AND LEARNING

  • Acts as a role model to staff, setting a clear agenda for the service, contributing a sense of common purpose.
  • Keeps up to date with developments in social care, education, health, and other relevant legislation; disseminates information to staff and encourages continuing professional and career development in staff.
  • Ensures all employees and volunteers undertake relevant/required/regulatory learning and development to meet the needs of their service users and to comply with prevailing policy and procedures

SERVICE QUALITY AND EFFECTIVENESS

  • Actively supervise, and conduct performance appraisal for direct reports and submit them to Associate Director and HR.
  • Plans and monitors the budget for the Service, exercising good cost
    management and appropriate financial control to maintain efficiency and
    effectiveness.
  • Proactively seeks opportunities to improve the effectiveness and quality of the service delivery to achieve better outcomes for clients.
  • Promotes a culture of safe and effective services.
  • Promotes a culture of continuous development and learning.

EQUALITY AND DIVERSITY

  • Is proactive in promoting equality and diversity matters; monitoring compliance to legislation, policy, and practice in all aspects of the project operations and encourage full engagement on such issues by staff, workers, and volunteers.
  • Promote good practice in equality and diversity in all working.

BENEFITS

  • Competitive salary, based on experience
  • Career progression
  • Supportive & nurturing work culture

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and the requirement to travel throughout the community to conduct new client assessments, you should have a driving license and access to a vehicle.

This Job Description and Person Specification reflect the duties of the post as they exist currently. The post-holder may be required to undertake other duties
commensurate with the salary and competence requirements of this post from time to time as required.

Posted on: 30 November 2021
Closing date: 30 December 2021
Tags: Social Care/Development,Care Management
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