Care support worker jobs

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Flourish Team Leader
Reference Number: 279
Salary scale: £30,000 - £32,000 per annum
Contracted hours: 37.5 hours per week
Contract length: Permanent
Working base: Negotiable, Herts Mind Wellbeing Centre closest to home
Reports to: Services Manager, Complex Needs and Community

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

The Flourish Team Leader plays a significant role in the co-ordination and running of the Flourish service. This role is key to the development and support of the team and the wider organisation.

Service Objectives

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Support the Services Manager with effective running of the Flourish service.
• Mange a caseload of up to 3 clients
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Line manage staff and where necessary volunteers.
• Maintain and enhance service delivery standards and effectiveness.
• Lead a team of Flourish Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
• Promoting the service, increasing visibility and being responsive to changing needs.
• Provide practical and emotional support to encourage service users to develop their independence within their local community.
• Monitor outcomes and evaluate the service. Produce quarterly reports.
• Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Oversee Flourish peer support groups in hotels and the community
• Overseeing and coordinating Flourish Together Events for Separated Migrant Children and Young People.
• Become level 3 trained in Safeguarding

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis. 
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline: Wednesday 30 April, 9am
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

Social Media Lead
Location: Norwich / Hybrid working*
Hours: 37.5 hours per week, Monday – Friday
Annual salary: £30,367 – £34,705 per annum
Contract: Permanent

*This role will be worked a minimum of 3 days a week from our Norwich office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of our Norwich office.

East Anglian Air Ambulance (EAAA) is a regional Charity that provides life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles taking our crew of critical care paramedics and doctors to the scene of the incident, to provide advanced pre-hospital emergency medical care (PHEM).

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together we save lives.

About the role:

We have an exciting new opportunity for a Social Media Lead to join our life-saving Charity.

Every week our social channels reach thousands of supporters, former patients and volunteers, helping to raise awareness of the life-saving work the charity does, and inspiring the public to make donations. This role is central to our strategic goal of increasing awareness in our region.

About you:

As the Social Media Lead, you will be responsible for our social channels. You will use a mixture of strategy, creativity and analytical skills to deliver incredible purposeful, educational, entertaining and engaging content across both organic and paid platforms.

As part of the Marketing Communications team, you will work closely with a team of subject matter experts spanning Content & PR, Engagement and Awareness, Digital and Design. You will be passionate about creating exceptional content based on original ideas, be able to spot trends and have the skills to start online conversations. You will have a good grasp of running digital ads on Meta platforms and be driven to use insight to shape what you do.

The successful candidate will have some experience in delivering social media for a charity or business. They will also be an exceptional copywriter with high attention to detail and be comfortable creating and editing images, graphics and short form video for use across digital environments.

You will work closely with the Head of Digital and Marketing to develop and implement engaging social media strategies that support the strategic goals and ambitions of the charity.

Closing date: 9am, Thursday 8 May 2025
Interview date: Wednesday 21 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Criminal Justice Team Leader

Location: Enfield, N9 0AH 

Salary: £30,350 - £43,675 per annum  

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

As a Criminal Justice Team Leader you will lead and develop a team of criminal justice recovery workers, fostering a positive working environment and ensuring the delivery of a high-quality service. In this role, you will play a crucial part in the management of the day-to-day functioning and performance of the Criminal Justice Team, ensuring a positive working environment and the delivery of quality service. You will also support the Criminal Justice Manager in developing, delivering, monitoring, and improving processes, control systems, and work environments to meet quality requirements and contractual needs, including key performance indicators (KPIs). Furthermore, you will have the opportunity to line-manage a small team and provide support for their development.

Skills and Qualifications

• Level 3 Health & Social Care Diploma.
• Experience in managing a team is preferable but not essential.
• Previous experience working in drug and alcohol services is highly desirable.
• Demonstrated experience in supervising staff, and providing effective support and guidance.
• Familiarity with the criminal justice system is advantageous, although not essential.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

INDIVIDUAL GIVING AND EVENTS FUNDRAISER

OASIS HUB WATERLOO

32 hours per week (negotiable)

Two-year Fixed Term Contract

£26,737 per annum (Including London Weighting) £33,422 for 1 FTE

We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience in raising funds from individuals and events.

· Progressive and successful fundraising experience and approaches.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This new role will lead on individual giving and events fundraising for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank and our associated advice services. This will include developing our awareness and capacity to gain income from high-net-worth individuals, events and legacies.

To apply please email your CV (max of two pages) and a Supporting Statement.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through individual giving and events.

Inspire and impress us!

Return your CV and Supporting Statement by Midday on Thursday 15th May 2025

Face to face Interviews will take place in London Waterloo Date: TBC

If you want an informal chat about this role, please visit the Oasis Charity Jobs Website. 

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1163889

A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.

From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.

You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.

Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description. 

Purpose of the role

At NEON we believe that organising is crucial if we’re to build the power we need to win a new economy and deepen cross-community solidarity at a time of political polarisation. A central part of our new strategy - and this role -  is to support movement organisations and organisers to build their capacity to do what we call Transformative Organising - where we transform the conditions we live in, transform ourselves and transform who has power in society. We use a combination of trainings, 1-2-1 mentoring and strategic partnerships with movement organisations to give organisers the tools, skills and confidence they need to build a base with those at the sharp end of the crisis, develop politically conscious leaders, and plan strategic & escalating campaigns that win. You’ll work with our Head of Organising and colleagues in the Movement Building Hub to scale up this offer over the coming years, with a particular focus on the housing, climate and migration movements, as well as supporting movements to tackle a rising far-right. 

What you will be doing

1. Deliver organising trainings to social movement organisers and campaigners, using content from our Transformative Organising programme and working closely with our Head of Organising and NEON trainers. These will be a mix of shorter workshops and multi-day trainings, blending in-person and online delivery, and you will be supported to experiment with different delivery models to meet movement needs. 

2. Work in partnership with organisers, organisations and coalitions to build their organising capacity over the long-term, through ongoing mentoring and hands-on support and training.

3. Conduct extensive 1-2-1s with movement organisers, to strengthen relationships, explore opportunities for collaboration and understand movement needs. 

4. Support the development of a network of UK-based organisers, and create spaces for collective learning and ensure NEON’s organising offer meets the needs of organisers on the ground.

5. Work with the Head of Organising to periodically review and update NEON’s Transformative Organising content, staying responsive to movement needs and incorporating the latest organising practices and tools. 

6. Organise public events on organising topics, including webinars and workshops, bringing together organisers from across social movements

7. Contribute to the Movement Building Hub’s wider work, including the organising components of our Worker-led Transition programme and our work to build the strategic capacity of movement leaders and organisations. This role will also contribute to cross-organisational work in NEON’s key focus areas (migration, housing, climate, and tackling the rise of the far-right), as well as projects to support the development of NEON’s internal culture. 

Who you are

This isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it. 

We’re looking for someone with a: 

1. Proven track record of using organising tools and approaches to plan and deliver successful campaigns, with at least 3-5 years of experience. This might include doing base-building, conducting outreach, mapping, organising mass meetings and actions, or integrating political education into campaign planning 

2. Ability to deliver a strategic and escalating organising plan in a fast moving  and politically complex environment 

3. Experience of delivering trainings, including to those at the sharp end of injustice, with a passion for being and developing as a trainer

4. Understanding of UK social movements, their strengths and weaknesses, and opportunities for NEON to provide support 

5. Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with a range of movement organisations and individuals, including those directly impacted by injustice and oppression

6. Excellent planning skills to ensure projects are designed delivered to a high standard

7. Ability to work independently and flexibly in a dynamic organisation

8. Willingness to occasionally work unsociable hours (always repaid with TOIL)

9. Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion

10. An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

Job Title: Finance Officer 

 Job Description 

 Job purpose 

You will be responsible for managing the financial transactions of the organisation. Working closely with the Finance Manager to ensure all financial systems are implemented effectively while ensuring data integrity and compliance with accounting standards. In addition, you will assist the Finance Manager in maintaining a functional and safe office environment in accordance with employment and health and safety laws. 

 Key duties:

 Financial:

 Accounts Payable

• Manage the day-to-day accounts payable activity to support the organisation's short-term obligations owed to its creditors or suppliers, including but not limited to: 
• Utilise cloud-based software to manage supplier invoice activity.
• Dealing with external creditor and supplier queries. 
• Assisting the Finance Manager with supplier contract renewals.
• Manage and reconcile expense activity across all business cards utilising cloud-based software where appropriate. 
• Resolve accounting discrepancies.

Account Receivable

• Manage the day-to-day accounts receivable activity between the organisation and its clients, customers, and donors, including but not limited to: 
• Process all incoming post and utilise the CRM database to record any fundraising income.
• Ensure cheques are deposited weekly in accordance with finance policy and procedures.
• Ensure accurate billing for goods or services, not including those related to healthcare.
• Reconcile incoming payments against all invoices. 

 Month End and Period End

• Assist the Finance Manager in the preparation of accurate monthly, quarterly, and yearly accounts by performing activities including but not limited to: 
• Auditing and correcting where necessary the accounting allocation of transactional detail in accounting software. 
• Monitor and audit aged debtors and creditors- correcting errors, reconciling unallocated payments, and chasing missing invoices where needed. 
• Utilise the CRM database to calculate and submit the monthly gift aid return and perform the journal entry into accounting software.

 Payroll Administration

• Collate salary transactional data from payroll reports, update payroll apportionment sheet and prepare journal for entry into accounting software.

 Participate in Finance Audits

• Maintain records at a level which meets the needs of external auditors. Assist the Finance Manager in the preparation of document evidence and be on hand to assist during the field week section of the external audit.

 Office Duties

• Assist the Finance Manager in various office duties including but not limited to: 
• Monitoring office supply levels and replenish where necessary.
• Maintaining the organisation's small asset register.

 Other duties 

• To maintain a high level of confidentiality at all times throughout all duties and responsibilities 
• Attend and contribute constructively to meetings as required. 
• Positively promote the work and activities of Action for M.E. at all times.
• Keep up-to-date with best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensure that good practice is observed. 
• Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Finance Manager, Chief Executive or any other member of the Senior Leadership Team. 

 Person specification  

 Qualifications 

• Relevant qualifications or demonstrable experience relevant to the job role  

 Experience and Knowledge 

• Experience in finance administration. 
• Working knowledge of data protection requirements relevant to the role 
• Track record of delivering results and team support 
• Demonstrable administrative skills with attention to detail
• Knowledge of accounting principles (desirable) 
• Experience of working with Sage (desirable)
• Experience of using databases (preferably Raiser’s Edge; desirable) 

 Skills and Behaviours 

• Accuracy, numeracy and an attention to detail 
• Excellent communication skills with people from a range of backgrounds at all levels in an organisation including good telephone manner 
• Ability to learn on the job 
• Able to work methodically, managing and prioritising a varied workload 
• Ability to use own initiative and work well in a team 
• Ability to use own initiative, work independently and to work well in a team 
• Flexible and adaptable approach 
• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software 

 Attitudes 

• Perseverance 
• Enthusiasm
• Integrity 
• Openness 
• Compassionate 
• Courageous 
• Resilient 

 Key Competencies 

• Effective communicator 
• Collaborative 
• Values-based approach 

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.

The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.

For the full job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and companions.
• To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
• To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members

Warehouse Operation

• To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
• To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
• To ensure that cover for the safe operation of the Undercroft is always sufficient
• To cover van driving shifts as needed.

Stock Management

• To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
• To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
• To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
• To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items

Safety, Health, and Environment

• To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
• To assist in compiling risk assessments with team members
• Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
• To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
• Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
• Assist in delivering Health & Safety training to new Companions and volunteers
• Recycling/Re-use and Waste Management
• To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
• To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.

To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

Job Overview 

Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 400 medical humanitarian projects in more than 70 countries through 6,000 volunteers. Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas humanitarian and emergency programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

As Head of Fundraising and Communications, you will manage a high-performing team of four staff: Database & Donor Manager, Communications & Engagement Manager. Community & Events Officer and the International Development Manager. Your key priority is to raise the income required as per the agreed annual income budgets for the organisation, managing all relevant income streams that include Trusts & Foundations, Events & Community, Corporate, Statutory, International and Individual Giving. You do not need to demsontrate an expertise in all of these streams. You are also responsible for ensuring that all communications messaging is strengthening our brand and engaging our supporters.

Finally, you are an active member participating in the Senior Management Team contributing insights and strategies that align with the charity’s development goals. By engaging in this leadership role, the Head of Fundraising and Communications role will help to drive the charity's mission forward, ensuring long-term sustainability and impact.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. To speak to someone about the position please contact Simon Tyler, Executive Director.

Benefits

- 28 days annual leave plus bank holidays

- Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Salary & Contract

Full time 35 hrs per week

£51,300 per annum

Closing Date:

Tuesday 27th May at 5pm.

Interviews:

W/C: 9th June. However we endeavour to review the applications on a rolling basis and may look to interview sooner than the deadline if the candidates are suitable for the role.

How to Apply 

To apply, please submit your CV & Covering Letter with the following details:

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. 

Due to the volume of applications we will only notify those applicants who are shortlisted for interview.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Keyworker

Salary: £22,000 - £27,000

Location: Portsmouth Office

Hours: 28 Hours per week

Contract: Fixed term until 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.

About You:

To be successful as the Senior Keyworker you will need the below experience and skills:

You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a team of Keyworkers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: 11th May 2025

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Safeguarding Adviser 

The Diocese are seeking to employ an Assistant Diocesan Safeguarding Adviser and Cathedral Safeguarding Officer.  This is a dual-role post with time divided between the Chichester DBF and the Cathedral with the post holder being a member of the established Diocesan Safeguarding Team for both roles.

Positions: Assistant Diocesan Safeguarding Adviser and Cathedral Safeguarding Officer

Location: Hove/Chichester/Hybrid 

Hours: Full-time, 37.5 hours per week (flexi time)

Salary: £39,887 per annum

Contract: 18 month fixed term contract

Benefits: 28 days of annual leave plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, a range of staff development activities and the Diocesan Pension Scheme with 15.1% employer contribution, Free parking, and the ride to work scheme and development opportunities.

Closing Date:  Midnight on 26th May 2025

Interviews: 6th June 2025

About the Role

You will work with colleagues in the Diocesan Safeguarding Team (DST) to manage safeguarding casework and promote best safeguarding practice across the Diocese. You will ensure that all safeguarding casework is managed according to the Safeguarding Code of Practice, alongside the Sussex Child Protection and Safeguarding Adults Procedures and statutory guidance.

As the Cathedral Safeguarding Officer you will work with the Dean, along with staff, volunteers, congregation members and others to ensure that all participants in Cathedral life are able to fulfil their safeguarding responsibilities, and that the safeguarding culture is appropriately nurtured and resourced in line with the Church of England’s National Safeguarding Standards.

The principal duties include:  

• Providing support and advice to colleagues in the Diocese, Cathedral and parishes to help them understand their safeguarding duties regarding children, young people and vulnerable adults.

• Managing safeguarding cases in line with the Church of England Code of Practice.

• Working closely with statutory agencies such as the Police, Children and Adult Service and Probation services.

• Overseeing day-to-day safeguarding administration and safeguarding training at the Cathedral.

About You

The ideal candidate will:  

• Have significant experience of safeguarding casework with a statutory safeguarding agency, with substantial practice skills in the areas of safeguarding and protecting children and/or vulnerable adults.

• Have the ability to translate this knowledge from the statutory to the non-statutory field, assisting volunteers with little or no safeguarding background to understand the issues and be confident in their practice.

• Show evidence of the ability to apply good safeguarding practise in a way that delivers positive outcomes for children and vulnerable adults. 

• Be sympathetic towards the mission of the Church, although do not themselves need to have a faith. 

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive

You may have experience in other roles such as Safeguarding, Safeguarding Officer, Safeguarding Advisor, Safeguarding Case Officer, Safeguarding Case Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.