Carer jobs in Bedford, central bedfordshire

We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.

Key responsibilities include:

• Acting as the first point of contact on our Carer Support Line
• Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
• Signposting and facilitating access to appropriate statutory and community services
• Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to

Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.

We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.

We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.

If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.

What we can offer you

• Generous Annual Leave plus the option to purchase additional Leave
• Workplace Pension with up to 6% employer contribution
• Group Life Assurance
• Health cash plan
• Employee Assistance Programme
• Enhanced Company sick pay policy
• Enhanced carers, family and other leave
• Remote working with travel costs paid
• A commitment to flexible working
• A commitment to support your learning and development

This new position will work as part of a partnership delivery hub with other local service provides, the postholder will provide person centred 1-2-1 support to carers of individuals living with mental health challenges and/or addictions

Carer’s Wellbeing Navigator
Post no: 649
Salary: £26,600 per annum
Contract: Permanent
Hours: 37.0 hours per week, Monday to Friday 
Office base: This role is based at our HQ in Flitwick with service delivery and travel across Milton Keynes 

About Us

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About the Role and the Service

This is an exciting opportunity to join us at the heart of a brand new service in Milton Keynes as a Carers Wellbeing Navigator — a role for someone who’s passionate about empowering unpaid carers and shaping real change.

You’ll be part of a collaborative, multi-agency ‘hub’ approach, working in partnership with expert local service providers, offering a “no wrong door” for unpaid carers in Milton Keynes who are seeking support.

In this dynamic position, you’ll provide personalised, specialist support to carers of people living with mental health challenges and/or addictions.

Whether meeting carers in person or over the phone you will explore their needs, co-create support plans, and guide them towards the right information, resources, and services.

Beyond direct support, you’ll also help to raise the profile of unpaid carers across the city, getting involved in community celebrations, awareness campaigns, and events like National Carers Week, ensuring carers’ voices are heard and valued.

This is a role for someone who thrives on autonomy, connection, and wants to create lasting change. Your ideas and initiative will help shape an evolving service and build strong community partnerships. If you're motivated, compassionate and committed to giving carers accessible and genuinely impactful support, this is your opportunity to make a real difference.

Key Responsibilities

• Deliver a service and ensure outcomes which supports unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions, in line with the service delivery model, contractual requirements and Key Performance Indicators (KPI’s).
• Promote and raise awareness of this service across Milton Keynes including building relationships with referral organisations, VSCE and statutory services and the wider community.
• Build effective collaborative relationships with other hub partners and attend partner meetings when required.
• Support with effective referral routes in to and out of the service which break down any access barriers.
• Contribute to the development and review of service delivery.
• Effectively manage and process referrals into the service and prioritise a caseload of unpaid carers that ensures timely and effective support in line with the service delivery model.
• Carry out an initial assessment of individual support needs, priorities and risk, in line with the Access to Service procedure and processes.
• Enable individuals to explore the situation that is affecting their mental health and wellbeing and work with them to co-produce a personalised support plan to help address their immediate needs.
• Offer focused support with the aim of building knowledge, skills, confidence, independence and resilience.
• Signpost, and support to access, other relevant organisations and the wider community offer to address wider issues affecting their mental health.
• Share personalised information and advice about each unique circumstance and provide resources to support the carers mental health and wellbeing.
• Develop and facilitate peer support groups for unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Friday 2nd January 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.