Carers Support Officer Jobs in Belfast

Multiple System Atrophy (MSA) is a rare, progressive neurological condition which affects around 3,500 people in the UK and Ireland. The MSA Trust is the only organisation specifically serving the needs of people living with MSA and those affected by it, such as friends and family.

We are recruiting another Social Welfare Specialist to join our existing Social Welfare service and to complement the support given by our MSA Health Care Specialist Team.

You will work with people affected by MSA to help them access the right support when they most need it.

With a background in advocacy/advice work, including health and social care service provision, you will have exceptional people skills. You will have experience of direct client work, including advocating for clients and supporting people to successfully obtain relevant benefits, care support and other health and welfare services. Current knowledge of social care, Continuing Healthcare (CHC) funding and welfare rights, especially disability and carers benefits, is important.

You will need to be self-sufficient in IT and be able to ensure accurate monitoring of casework and impact. We are small team so close team working, whilst being able to work independently, is essential.

Benefits include: 6% pension contribution, 33 days annual leave (inclusive of bank holidays), long service sabbaticals, death in service benefit three times your salary, cycle to work scheme, season ticket loan, free eye tests and a contribution towards glasses and more.

Location: Home based. Option of working in our London office (SE16) if you prefer.

Closing Date: 5th January 2024 at 5pm. This role may close early if enough applications are received.

Interviews: Week beginning the 22nd January 2024

Community Liaison

£30,000 - £35,000 (per annum) + benefits
35 hours a week
Permanent
Remote (with 1 or 2 visits to our head office RG41 5RD a month)

About the role:

We are looking for a Community Liaison to support and empower communities across the UK to be more stoma friendly and provide better support to those living with a stoma. We are a national charity and want to enable individuals, support groups, hospitals and other organisations to collaborate locally and your role will be to facilitate and encourage this.

You will be an ambassador for Colostomy UK, speaking on our behalf, promoting our support services, activities, and campaigns nationwide.  Identifying and detecting opportunities for the development and growth of our charity will be an exciting part of this role, alongside ensuring we are reaching as many beneficiaries as possible that want or need our support.

This role is remote, with extensive UK wide travel.  Most of your time will be out and about meeting people, so if you are a confident driver with access to your own car for business use, this would be an advantage. This role may involve overnight stays, early mornings, evenings and weekends so flexibility is a must.  You will spend 1 or 2 days a month working at our Head Office, RG41.

You’ll need to have a naturally confident and amicable demeanour, with the ability to build rapport and long-lasting meaningful relationships with professionals across different industries and individuals within the community. You’ll have strong organisational skills that reflect the ability to perform and prioritize multiple tasks and manage a busy diary that takes you across the country. As an excellent communicator with strong ability to influence, you’ll be comfortable networking and delivering training to large groups of people. You’ll be resourceful, proactive and efficient, with a flexible community-oriented approach.

Core role responsibilities

· Develop strategies and activities to enable us to engage all demographics in the communities.

· Develop, maintain, and build key relationships with stoma care nurses, support groups and individuals in the stoma community.

· Support individuals to set up support groups in their area and act as a mentor to help them develop and grow the group, ensuring that we have a strong presence across the UK.

· Facilitate dialogue and community collaboration between local organisations; schools/ universities, businesses, charities and individuals.

· Work closely with event organisers and our Volunteers Manager to ensure we are represented at stoma open days, fundraising events and local events.

· Manage the delivery of our face-to-face and virtual active ostomates, and care workshop programmes.

· Develop, manage and deliver Stoma Awareness Training to an array of organisations looking to upskill their staff. This includes upskilling our volunteer team to be able to also deliver this training nationwide.

· Identify local fundraising opportunities and discuss potential opportunities with the Fundraising Manager.

· Support the Volunteer Manager to develop and deliver the volunteer and engagement strategy for mutual volunteer support, working closely with them regarding volunteer roles and their requirements.

· Work with the CEO and Marketing & Campaigns Manager to ensure representation at different meetings and forums across the UK.

· Write and present regular reports for team, management and board meetings.

The job pack includes the full job description and person specification.

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We also advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

· After two years of service, annual leave allowance increases by one day per year until you reach 30 days (pro rata)

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

How to apply:

Please send your CV and a one page covering letter to Leanne Wood, Head of Support and Operations by midnight on 1st January 2024.  Details of what to include in your cover letter can be found in our job pack. Please also attach a completed equal opportunities monitoring form.

First interviews will take place via Zoom and second interviews will be in person at our Head Office in Winnersh. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post and all applicants must be eligible to work legally in the United Kingdom.

JOB TITLE: Marketing Lead

ACCOUNTABLE TO:           Leadership Team

REPORTS TO: Director of Organisational Development.

LOCATION: Dorset with home working

CONTRACT: Permanent

SALARY: FTE £40,175 per annum (£24,430 pro-rata for working 22.5 hours per week)

HOURS: 22.5 hours per week

Job Context

Help & Care is passionate about making a difference and enabling people and communities to live the lives they choose.

We do this by delivering a number of high-profile services across South Central England and have been doing this for over 30 years.

We are particularly focused on providing support to people living with a long-term health condition, carers and those who are isolated or housebound. What makes us different is our person-centred approach. We understand that each individual has different needs, so we work closely with people to understand what really matters for them and to help them lead independent and fulfilling lives for as long as possible. 

We are eager to play a leading role in improving the delivery of health services for the community and we work closely with 3 individual Healthwatch organisations across South England. This partnership ensures that health services are held accountable and the views of the people who use and need these services most are given a platform to have their voices heard.

We support people by providing information, advice and support that enables them to take control of their lives, make decisions and find support that is right for them.

Help & Care have a strategic priority to improve their marketing and communications activity in order to raise our profile and support more people. As part of this we have created a senior role of Marketing Lead, responsible for creating and executing strategic marketing and communications activities and steadily increasing awareness and engagement with Help & Care across all channels.

We encourage applications from people who have most but not necessarily all of our essential criteria. We are committed to supporting and developing our staff.

Job Purpose

Help & Care have an excellent reputation as a service provider and therefore the purpose of this role is to help shape Help & Care’s identity and to further build reputation through branding, awareness and reach.

The Marketing Lead will work to drive cross-channel visibility for Help & Care, to demonstrably support the values of the organisation and to work in a self-driven, inter-departmental way at all levels from strategy to detailed execution of plans.

The postholder will take responsibility for reviewing our ambitious marketing strategy, completing and implementing this in order to significantly grow our impact, reach and brand awareness.

Job Description

Strategy & Oversight

1. To review our marketing strategy in conjunction with key internal stakeholders an ambitious and effective marketing strategy and to oversee the implementation of this plan.

2. Communications – crafting a consistent narrative across all of Help & Care’s external messaging.

Campaigns & Content

1. Planning and developing campaigns and content in order to raise awareness, understanding, interest, engagement, and growth amongst key audiences for Help & Care.

2. Working in a collaborative way to design and deliver campaigns and content across digital and traditional channels ensuring all communications are engaging, accessible and consistent.

Social Media

1. Develop and implement a multi-channel, year round digital marketing growth strategy that ensures Help & Care are consistently reaching more people for their service delivery, campaigning, profile raising and fundraising activities.

2. Design, implement and evaluate successful digital marketing campaigns on full range of channels – LinkedIn, Twitter, Facebook - ensuring they are engaging, accessible and consistent.

Website and E-Marketing

1. Refreshing content on website to greater support visitor journeys and enable collection of visitor data.

2. Improve and develop the user experience on the website, linking robustly to other channels.

3. Manage the delivery of e-marketing campaigns, ensuring Help & Care improve retention and outcomes.

Press and PR

1. Acting as Help & Care’s point of contact for all media inquiries, including preparing press releases, and cultivating Help & Care’s relationship with journalists.

2. Develop and nurture relationships with media, influencers and stakeholder partners.

Line Management

- Provide line management to Help & Care’s Marketing Assistant, ensuring high quality and encouraging support and guidance.

- Manage the workload of the Marketing Assistant, ensuring delegation of appropriate tasks. 

General:

1. Act as key point of contact and expert advisor in all things marketing and external communications.

2. To develop an effective process for managing Help & Care print and digital requirements and requests from all teams, maintaining excellent customer service and ensuring consistency of branding at all times.

3. To ensure a cross-organisational approach to marketing and communications.

4. To undertake research using appropriate tools, analytics and data sources to create reports and recommendations which drive continuous improvement

5. To develop a consistent narrative, language and brand consistency for Help & Care across all channels.

6. To ensure that legal notices, disclaimers and copyright information is used as appropriate and all Help & Care content is fully compliant.

7. To ensure that all data is held in a confidential way and personal information is processed securely and in compliance with GDPR and Help & Care’s privacy policy.

8. Events – developing and leading on events both on-line and in communities supporting the work and profile of the organisation

9. To undertake other work that may arise on a day-to-day basis to support the service

10. Working in tandem with the Internal Communications post holder, ensuring consistency in tone and message.

11. To work within the values, ethos and vision of Help & Care.

12. To work in accordance with the Policies and Procedures of Help & Care.

13. To work in accordance with all relevant legislation.

14. To undertake any other duties as required, appropriate to the post.

CONDITIONS

Carry out other such duties as may be required by the Leadership Team, Chief Executive and Trustee Management Board which are consistent with the duties and responsibilities of the post.

The working week shall be 22.5 hours during standard office hours over 3 days (to be agreed with line manager.) The postholder may be required to work occasional evenings or weekends to attend events and meetings, for which time off in lieu will be granted.

The nature of the job will require the ability to travel. If the post-holder’s own car is used for travel, expenses will be paid as set by the Trustee Management Board.

There will be an assessment of competence to practice during induction and 6-month probation period.

The other conditions of service and current procedural agreements will be enclosed with the post-holders Contract of Employment.

The post holder will be required to have broadband to be able to work from home.

*This role is based in East Dorset which includes BCP and Purbeck areas. The postholder can claim the full cost of business travel within this geographical area and/or to a place outside of the geographical area.

Recruitment open for Chair of the Patient and Carer Network

The Royal College of Physicians (RCP) invites applicants for this exciting role to chair its Patient Carer Network (PCN). The Chair will lead the PCN’s volunteers and make sure their views are considered throughout the College.

The RCP has worked with its PCN since 2004 to ensure that the perspectives of people with lived experience are reflected in our activities. We believe this continuous dialogue between the people who lead and the people who use services is critical to achieving our aims and delivering the RCP’s strategy 2022 – 2024.

The PCN currently consists of around 40 volunteers from across England and Wales who are passionate about improving healthcare for all. Some network members have knowledge of the breadth of the health and care sector, others bring knowledge of specific health and social care experiences – all bring insights that are invaluable to the RCP.

The PCN and the Chair of the PCN are supported by a Patient Involvement Officer and a Network Involvement and Engagement Manager. The RCP’s Patient Involvement Officer, Dr Laura Waters, is a senior physician with specific responsibility for amplifying the voice of patients and carers and in building capabilities to equip those working across the RCP with the skills to engage and listen to that voice.

Chair of the Patient Carer Network - the role

The role offers the opportunity to influence the College’s work focusing on improving health and care and leading the prevention of ill-health across communities, educating physicians and supporting them to fulfil their potential and influencing the way healthcare is designed and delivered.

You will have the opportunity to work alongside senior doctors, healthcare professionals, patient and carer representatives and College staff to make sure the voices of patients and carers are central and heard throughout the work of the College. You will represent the RCP’s PCN at external meetings and build relationships with patient and carer charities and national organisations to help the RCP meet its strategic aims to improve health and care and shape the way that healthcare is designed and delivered.

You will lead a diverse group of volunteers to help us deliver on the RCP Patient Carer Network’s Strategy You will champion the PCN and equip network members to work effectively in support of RCP strategic priorities and values, across a range of activities. You will bring the passion, energy and enthusiasm to strengthen an inclusive patient and carer voice in the work of the College. 

How to apply

Application is via CV and cover letter (no more than 2 pages) outlining your suitability for the role based on the person specification. 

Interested parties are welcome to have an informal discussion ahead of application with Eddie Kinsella, Chair of the Patient Carer Network, or Teena Chowdhury, Deputy Director, Care Quality Improvement Directorate, or Dr Laura Waters, Patient Involvement Officer. 

Please note that the role is not open to RCP members.

The deadline for applications is 5pm 2 January 2024

Interview and appointment to role

Shortlisting will be completed during the week commencing 2 January 2024. Candidates are expected to be available for a remote interview via MS Teams on the morning of Thursday 11 January 2024 or the morning of Wednesday 17 January 2024. Candidates will also participate in an assessment where they will meet members of the Patient Carer Network in person in the RCP office in London.

The start date for the role will be February 2023. The tenure will be for two years with an opportunity to renew for a further two years following review with the clinical vice president. 

The time commitment is on average 4-6 days per month. The successfully appointed candidate will be entitled to receive an honorarium of £4,000 per year and reasonable expenses will be paid in line with the RCP’s expenses policy.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That’s why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

We are seeking an experienced and ambitious individual who can take on the role of Supporter Engagement Officer.

Supporter Engagement Officer
Location: Home-based – Bristol
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum pro rata
Reporting to: Head of Income Generation

About Air Ambulances UK (AAUK) 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Supporter Engagement Officer will be a key member of the Income Generation team helping to support and drive fundraising growth across a number of income streams by ensuring the best possible supporter experience.

The role will be the first interaction that a donor has with AAUK with responsibility for responding to supporter enquiries via post, email and telephone, and ensuring income and supporter information is captured accurately on Donorfy.

Key Responsibilities

• Manage and develop a mixed pipeline of donors and prospects including researching, making approaches, applications, pitching and stewardship activities.
• Securing donations to achieve individual targets and contribute towards annual targets and future financial years.
• Coordinate and support fundraising campaigns and events.
• Responsible for welcoming, assisting and responding to enquiries from existing supporters and new donors that we receive over telephone, email and post.
• Responsible for thanking our supporters, adapting and personalising templates as needed to deliver high quality thank you letters to our supporters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
• Prepare and mail fundraising materials and other relevant information as required.
• Provide general administrative support across the team as required.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification. 

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

No agencies please.

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.

Position: S1102 Stroke Association Support Coordinator

Location: Home based, East Berkshire, however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 30 hours per week (flexible working considered)

Salary: Circa £21,933 per annum (FTE circa £25,500 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 December 2023

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role is home based, but extensive travel is required across the local area and occasionally further afield to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a new Country Director to provide leadership and direction to the MS Society Northern Ireland.

Director for Northern Ireland
Hours: Full-time (35 hours a week)
Contract: Permanent 
Location: Office-based in Belfast, BT7 with flexibility to work remotely.  
Salary: £61,404 per annum plus excellent benefits  

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

You’ll be responsible for taking forward our corporate and functional strategies in Northern Ireland. As a senior leader in the organisation, you’ll be contributing to the leadership, planning and policy formulation of the MS Society across the UK.

You’ll also act as the principal spokesperson for the MS Society in Northern Ireland and the main advisor to the MS Society Northern Ireland National Council.

You’ll play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.

We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face.

You’ll be enthusiastic and passionate about the work we do and you’ll be focused on delivering positive outcomes for the MS community in Northern Ireland and UK wide.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Thursday 4th January 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits: 

We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities

We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Title: HR Officer

Reports to: Director of Operations

Status:  Full-time, initial 1-year contract with possibility of extension depending on funding

Location: Home based in the Netherlands or UK

Salary: EUR 34,700 to EUR 38,000 / GBP 30,100 to GBP 33,000

Overview: This exciting role champions Stichting Capitals Coalition’s people-focused approach to leadership and management. As a small non-governmental organization with team members in multiple countries, we recognize that it is the Coalition’s people and culture that drive success, and we are looking for someone with excellent interpersonal skills to help us build our team. The responsibilities of this position include fostering staff well-being, overseeing training and development programs, managing the recruitment process, facilitating employee induction, actively organizing and participating in team meetings, and promoting ongoing professional development. The successful candidate will be highly organized with an understanding of human resources good practice, particularly in the areas of recruitment, induction, and well-being. Working within our small, collaborative operations team, they will be enthusiastic, self-motivated, able to work independently and have a strong commitment to the Capitals Coalition's purpose.

Roles & Responsibilities

• Work closely with team members and external stakeholders to establish, monitor, and grow a program of support, learning, and development for the Capitals Coalition team. This includes the following areas:

• Recruitment: administering the role development and recruitment processes for Capitals Coalition including placing adverts, liaising with candidates, arranging interviews, contracting, and ensuring learning from recruitment is acted upon.
• Induction: overseeing induction processes for Capitals Coalition new starters ensuring everyone receives the information, support, and training they need to deliver their roles.
• Staff development: working with the Executive and Leadership Teams to develop and implement an annual training calendar for the Capitals Coalition, balancing individual and team needs identified through twice-yearly reviews and organizational priorities

• Organize an annual program of team meetings and activities designed to grow positive working relationships in line with Coalition operational and strategic priorities. Specific tasks include setting up and coordinating weekly, quarterly, and annual team meetings and working collaboratively to develop appropriate agendas.

• Act as a first point of contact for all queries relating to HR, well-being, and people management within the Coalition. Specific tasks include,

• Maintaining accurate records with respect to length of service, sickness, and contracting details.
• Processing relevant paperwork and contracts including any changes in terms and conditions, new hires, and contract extensions.
• With support from the Operations Director, updating and ensuring adherence to Coalition policies and procedures relating to staffing.
• With support from Operations Director and Operations Manager, providing information to support monthly payroll processes and acting as a liaison for payroll providers as appropriate.

• Use effective interpersonal and communication skills to provide support for the wellbeing of all staff as individuals and as a team through:

• Coordinating and administering the twice-yearly review process
• Coordinating and organizing annual engagement surveys to gather feedback and implement strategies to enhance job satisfaction and team morale
• Administering sick leave processes in the UK and in the Netherlands.

• Take on additional tasks as required to support the delivery of the Coalition’s operational plan.

What we’re looking for (qualities and competencies)

Essential

• Relevant experience of working in a role related to people management and/or a relevant HR related qualification.

• Experience of recruiting and/or supporting the development of individuals and teams, with a preference for experience in small, non-profit organizations.

• Understanding of legal context with respect to HR policies and practices in UK and/or the Netherlands.

• Knowledge of good practices relating to recruitment, retention, and development of staff teams.

• Proven experience working in an agile, purpose-driven environment.

• Proven experience in organizing events, meetings, and programs of work.

• Proven interpersonal skills with the ability to collaborate with people across cultures and backgrounds.

• Open, inclusive, and respectful way of working.

• Highly adaptable with excellent time management and organizational skills, demonstrating a high level of attention to detail.

• Strong communication skills (written and verbal) in English.

• Active interest in sustainable development (social and environmental issues) and commitment to the purpose and work of Capitals Coalition.

• Competent IT user (MS Office, Slack, Trello, Zoom) with access to own laptop.

• Self-motivated and organized with the ability to manage multiple tasks and prioritize effectively.

• Demonstrable adaptability to work efficiently in a remote environment.

Desirable

• Dutch language skills.

About us

Capitals Coalition is a purpose-driven global collaboration transforming the way decisions are made by including the value provided by nature, people and society, and the economy. Capitals Coalition hosts an open, pre-competitive space for organizations to come together, share best practices, tackle collective challenges, co-create solutions, and champion a systemic approach to addressing nature loss, climate change, sustainable development, and social inequity.

Travel:

Occasional travel as required

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

West and South West Wales

 Would you like to join a service that makes a difference to older people in Wales?  As a Regional Project Officer you will help meet the Community Assistance Project objectives by overseeing the regional delivery of services, supporting the Regional Volunteer Officer and working closely in collaboration with local partners.

About you:

· You will be able to work with others to deliver successful projects and services.

· You will have experience of recruiting, managing and working with volunteers. 

· You will have experience of establishing and maintaining productive collaborations. Be able to negotiate at a range of levels both in and outside the organisation

· You will have experience of networking. 

· You will have knowledge of Issues affecting older people in Wales and barriers to accessing support.

· You will have knowledge of local services in the public or voluntary sector.

· You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live. 

If successful you will:

 1. In line with local arrangements, undertake the recruitment, support / supervision and mentor/buddy the volunteers, and ensure they have appropriate Disclosure and Barring Service checks.

2. Ensure all prospective volunteers are inducted with project partners and have all the relevant training required including all aspects of person-centred helping, safeguarding, equality and diversity and inclusion as per local arrangements. 

3. Supervise and oversee all case work undertaken by the volunteers in the region.

4. Receive referrals for the project in the region, matching volunteers to the person needing the service and work closely with other members of the project team to ensure a high quality, timely and responsive service is provided to all older people referred to it. 

5. Work with regional partners, develop opportunities and publicise and promote the Community Assistance Project, including promoting and cascading information, including real-life examples of positive intervention through a range of methods and with a range of stakeholders. 

6. Oversee the processing of volunteer expenses in line with agreed policy and procedure 

7. Maintain accurate and up to date records relating to all aspects of the service in the region to provide for the effective monitoring and evaluation of the project.

8. Support programme evaluation through surveys and questionnaires.

9. Make onward referrals internally or externally to provide a holistic support package for service users.

 Great to haves:

· Ability to speak Welsh (Desirable)

What we offer in return

· Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward

· Flexible Hours Working Scheme

· Employer pension

· Generous life assurance up to four times your annual salary

· Healthcare cashback plan

 How do I apply for this role?

 Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.