Case Coordinator Jobs in Birmingham, West Midlands
Role: Communities Coordinator
Hours: 37.5 per week Monday to Friday
Contract: Permanent
Salary: £25,000-£33,000
Holiday: 25 days per year plus Bank Holidays
Based: Home Based with travel to London and across the UK
Probationary Period: 3 months
Reports to: Head of Campaigns
Benefits: An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britain’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for:
We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for a confident and resilient community organiser who can build strong relationships to support communities to create change locally.
What you’ll be doing:
The Communities Coordinator will support community groups to campaign for clean rivers at a local level. By facilitating grass roots action you’ll be galvanising a strong and powerful network of community activists that have the power to create change both locally and nationally. You’ll be responsible for taking River Action’s national campaign strategy to a local level. You’ll work closely with the Campaigns Manager and the wider team to develop a Community Toolkit (including advice for activists, and guidance and services for communications, fundraising, legal support and citizen science projects) to support communities as well as provide strategic support to empower community activists to campaign for clean rivers. You’ll work closely with the Campaigns Manager and wider team to amplify the stories of those taking action at a local level and connect campaign groups to the wider national agenda. You’ll be working collaboratively with the River Action team to devise, develop and deliver our strategy ensuring our programme of community engagement is equitable, diverse and inclusive. You’ll be working closely with other organisations to ensure our community support compliments the work of others and meets the needs of community groups we work with.
Main Duties
-
Contribute to the development and implementation of River Action’s campaign strategy.
-
Develop River Action’s Community Toolkit as a package of support for local campaign groups.
-
Identify community groups within river catchments areas River Action is working and build positive and impactful relationships..
-
Organise site visits to develop good relationships and in-depth understanding of local issues impacting river health.
-
Convene and align local stakeholders around river catchment and regional campaigns.
-
Facilitate local community groups’ campaigns and provide support in line with our toolkit’s support package.
-
Facilitate the creation of community group citizen science projects, integrated within a national system for gathering and sharing evidence of pollution.
-
Organise community crowdfunding for citizen science and communications.
-
Plan and host webinars, training sessions and online and in person events.
-
Develop good working relationships with regulators including Environment Agency, Natural Resources Wales and Scottish Environment and Protection Agency.
-
Support the CEO and Campaigns Manager to identify and deliver legal challenges at a local level.
-
Maintain and develop partnerships and working relationships with other key groups and stakeholders working in similar areas of work to River Action.
-
Identify opportunities to engage, empower and expand River Action’s network of supporters.
-
Support the Communications Coordinator to create inspiring and engaging digital media content and news stories, including taking photographs and videos and conducting interviews.
-
Support the Campaigns Manager and Communication Coordinator in responding to the reactive news agenda.
-
Contribute to the Monitoring and Evaluation system for demonstrating impact of River Action’s community engagement work, reporting against KPIs.
-
Contribute to fundraising efforts particularly crowdfunding and drafting of funding proposals to support Campaigns and Fundraising Teams and the charity’s mission.
-
Work as a motivated and collaborative team player within a fast-paced team.
-
Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.
Other Duties & Responsibilities
-
Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
-
Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
-
To maintain confidentiality in all areas of work at River Action.
-
UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
-
Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.
-
Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit an energetic, collaborative, resilient community organiser with a passion for aligning and mobilising communities to drive environmental change. The ideal person will be an excellent communicator, a natural convener, well-organised, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and renew our waterways and hold those responsible for environmental destruction to account.
-
Experience in working with and supporting community groups.
-
Experience in developing guidance documents and toolkits.
-
Expertise in convening and galvanising people around a common cause, using a diplomatic and sympathetic approach combined with urgency.
-
A head for organisation and excellent time management working in a calm and logical way.
-
An understanding of the issues that are impacting our rivers.
-
The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
-
The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.
-
Great IT literacy.
-
Ability to work independently and take initiative to solve problems.
-
Ability to work flexible hours as necessary.
-
Ability to travel to remote locations not necessarily well-served by public transport.
-
A good team player with a willingness to muck in as and where required.
-
Ability to think clearly even when working under pressure.
-
A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.
Written Submission:
This year, River Action will be developing its Communities Toolkit aimed at local campaign groups and activists seeking to develop their own local campaigns to rescue their rivers locally. As part of your application, we would like you to put together a one page document outlining a plan for the toolkit, mapping out the main structure and content of the toolkit and how you would deliver it to communities. We will particularly be looking at your style of communication and creative skills. Should you be successful in being invited to interview, you may be asked to present this idea.
Closing Date: Applications will be reviewed on a rolling basis until 23:00 Friday 24 May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found.
Interview Date: Interviews expected to be held from 24 May via video conference.
The client requests no contact from agencies or media sales.
Role: Campaigns Coordinator
Hours: 37.5 per week Monday to Friday
Contract: Permanent
Salary: £25,000-£33,000
Holiday: 25 days per year plus Bank Holidays
Based: Home Based with some travel to London and across the UK
Probationary Period: 3 months
Reports to: Head of Campaigns
Benefits: An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britons rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for:
We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for people who will blend intelligent analytical problem solving and laser-focused tactics with creative and engaging ways of inspiring others to act and to achieve impact through our work.
What you’ll be doing:
The Campaigns Coordinator will help to deliver highly engaging public and political campaigns and activations. You’ll work closely with the Head of Campaigns and the wider team to develop and deliver positively disruptive campaign strategies designed to meet the organisation’s overarching goal of rescuing our rivers. You’ll be investigating the causes of river pollution at a catchment level, delving deep into supply chains to uncover those behind the damaging practices that are killing our rivers and identifying constructive solutions at a catchment and national scale. You’ll be working collaboratively with the River Action team to devise, develop and deliver creative campaigns and tactics, designed to have the greatest impact on the most threatened rivers and communities by engaging the voting and consuming public and holding polluters and government to account. You’ll be supporting the Head of Campaigns and our external consultants to deliver our political advocacy and legal action strategy to bring about change at the highest level of decision making. You will bring energy and innovation for scaling our reach and impact, blending a touch of the maverick with a professional and diplomatic approach to bringing about change urgently.
Main Duties
-
Contribute to the delivery of River Action’s campaign strategies.
-
Plan, deliver and coordinate data-driven campaigns for community, media and political audiences.
-
Generate highly engaging written and graphic content for our campaigns, adjusting the tone and messaging to different audiences and campaign needs.
-
Utilise research showing the causes and sources of river pollution at a catchment level within the policy and regulatory context and assess evidence (including scientific data and reports) to develop impactful campaigns.
-
Work with our outside legal counsel to explore legal routes to tackling river pollution such as bringing judicial reviews targeting Government and private actions targeting industry.
-
Utilise River Action’s project assessment and management systems and processes to ensure the efficient coordination of campaigns.
-
Investigate and report pollution supply chains at a catchment level for example the relationship between farming, producing, transporting and retailing food and the associated pollution.
-
Plan, deliver and coordinate creative campaigns including petitions, public meetings, protests, stunts and campaign collateral such as video and other content.
-
Develop key campaign tools and assets such as props, promotional assets, toolkits and digital campaign tools.
-
Draft engaging written content for different audiences to raise awareness of the problems rivers and communities face and offer hope and solutions.
-
Contribute data and research outputs for the creation of press releases, MP briefings, policy documents and public communications.
-
Represent River Action at campaign events and media opportunities, providing well-informed, professional and motivating contributions.
-
Coordinate contractors and suppliers that are engaged to support our campaigns and activations.
-
Contribute data and content for our impact monitoring and evaluation systems.
-
Produce internal monthly campaign reports and provide content and data for external communications.
-
Maintain and develop partnerships with other key groups and stakeholders working in similar areas of work to River Action.
-
Identify opportunities to engage, empower and expand River Actions network of supporters.
-
Support the Communications Coordinator to create inspiring and high quality digital and social media content and news stories, including taking photographs and videos, writing articles/blogs, providing comments and conducting interviews.
-
Support the Head of Campaigns, Communications Coordinator and Senior Media Coordinator in responding to the reactive news agenda.
-
Help ensure all team members are well-briefed and on brand ahead of external engagement.
-
Contribute to fundraising efforts particularly crowd funding and drafting of funding proposals to support Campaigns and Fundraising Teams and charity’s mission.
-
Work as a motivated and collaborative team player within a fast-paced team.
-
Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.
Other Duties & Responsibilities
-
Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
-
Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
-
To maintain confidentiality in all areas of work at River Action.
-
UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
-
Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.
-
Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit an energetic, inquisitive, passionate and dedicated person. The ideal person will be an excellent communicator, well-organised, and thrive within a dynamic and fast-paced environment, comfortable representing River Action and engaging with diverse stakeholders. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
-
A curious nature and desire to delve below the surface in your approach to understanding problems and offering solutions.
-
Ability to think strategically and creatively to help deliver campaigns that are highly impactful, positively disruptive and meet River Action values.
-
Significant project management experience, and familiarity with using project management systems, spreadsheets and databases.
-
A track record of delivering high-impact campaigns, interventions and events, and organising people inside and outside an organisation.
-
Creative attitude and skills for solving problems and raising awareness of problems and solutions.
-
Digital campaigning skills and experience including digital tools and social media.
-
A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
-
Significant experience in public and political campaigning preferably within the environmental sector.
-
Excellent written skills, adaptable to different audiences and messages, preferably backed by creative design and digital skills.
-
An understanding of the issues that are impacting our rivers, land and wildlife, especially relating to land management including agriculture, transport, and utilities.
-
The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
-
The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.
-
Exceptional IT literacy and a head for figures.
-
Ability to work independently and take initiative to solve problems.
-
Ability to work flexible hours as necessary.
-
A good team player with a willingness to muck in as and where required.
-
Ability to think clearly even when working under pressure.
-
A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.
Written submission
River Action has just released data about the state of the British dairy industry in the national press. Please provide a one page campaign plan for how you would use that data and initial story to target the responsible polluters and government regulators, mobilise the public and campaign for urgent changes in industry practices and regulation. Consider how you would generate media headlines about the pollution problems and potential solutions while raising the profile of River Action, promoting positive opportunities that put farmers in a positive light and offering support to help them change their practices while targeting the root causes of the systemic problem caused by lack of regulation, lack of incentive and pressures from supply chains such as supermarkets. This should include your idea, target audience, how you would measure success, and a high level project plan. You do not have to include costs but your proposal should be appropriate for an overall budget of £20,000. Should you be successful in being invited to interview, you may be asked to present this idea.
Closing Date:
Applications will be reviewed on a rolling basis until 24th May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found.
Interview Date: Interviews expected to be held week commencing 27th May via video conference.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
About Reall
Reall is an innovator and investor in climate-smart affordable housing for people living on low incomes in urban Africa and Asia.
Reall’s purpose is to improve the lives of 100M people in urban Africa and Asia by 2030 through affordable housing. We’re doing this because homes aren’t just a fundamental human right; they unleash unimaginable human potential to shape a future of gender parity, climate resilience, clean air, renewable energy, and socio-economic justice.
Working within the Programme and Business Development Department, you will support the embedding of monitoring, research and evidence activities across Reall’s existing programmes and future work.
The Role
We are seeking a dynamic, driven individual to support Reall’s Data and Evidence programme. You will work with the Programme Lead to:
- further develop Reall’s monitoring, evaluation and learning systems and processes, capturing and analysing data from across Reall’s programmes and activities
- build on Reall’s body of evidence on the affordable housing sector, supporting the identification of research, data and evidence gaps and implementing individual research and evidence projects
- share knowledge through developing blog posts, case studies and in-depth external reports, and supporting the continuous improvement of Reall’s Data Dashboard
- work with external organisations to explore opportunities, share learning and strengthen Reall’s visibility and reputation
You will have the following skills, knowledge, and experience:
- Strong written and oral communication skills
- Experience in project monitoring and evaluation and/or research
- Excellent numeracy skills
- Critical information gathering, knowledge management and research skills.
- Strong verbal and written communication skills suitable for a wide range of audiences including ability to develop relationships with clients and partners.
Full details are in the job description and person specification, which are available by clicking through to apply for this role. Please note that you must have the right to live and work in the UK to be eligible to apply for this role.
Why work at Reall?
With a modest UK-based team, Reall is an organisation driven by efficiency, with comparatively huge ambitions and a track record of significant success.
Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.
A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms. You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.
Reall is committed to equality and diversity and is proud to be an equal opportunities employer. We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is important for our organisation and will lead to greater results and enhance our way of working.
Salary – £28,000 - £36,000 per annum dependent on experience
Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home.
Annual Leave – 25 days plus 1 additional day for every year of service, plus an additional day off on your birthday
Benefits – Access to RewardHub, which provides high street discounts and a cashback reward scheme in popular online and retail outlets
We offer a competitive compensation and benefits package including enhanced statutory provisions, option to access an enhanced pension scheme, RewardHub, cycle to work scheme, death in service coverage, on-site health and well-being support including access to an Employee Assistance Programme which provides confidential support to colleagues. Along with to access to funded training and further career development.
The client requests no contact from agencies or media sales.
Contact: Fixed Term Contract ending 30th September 2025.
Hours: 37 hours per week, working Monday to Friday
Salary: £23,069 per annum.
Place of work: You will be based at CASBA’s brand-new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.
About us
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights are recognised. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and is now looking for someone to join us as an Advocacy Support Worker.
What we are looking for
We are looking for a dedicated and compassionate Advocacy Support Worker to join our team. This position is focused on providing essential support to carers who have learning disabilities. As an Advocacy Support Worker, you will play a crucial role in empowering and assisting carers to navigate the challenges they face, access resources, and ensure their voices are heard within the community.
Using your organisation and planning skills, you will work with carers with learning disabilities to create and implement a timetable of speakers, workshops, and training sessions to support carers in their role. You will also provide one-on-one advocacy support to carers, assisting them in increasing their knowledge of caring and ensuring they have access to necessary information.
You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crises and work to prevent them, access services and the community, and be valued as citizens.
About the person
You will have:
- experience of working with people with learning disabilities or other vulnerable groups
- experience of supporting vulnerable people in crisis or preventing crisis with a range of issues including finances, debt, housing, managing change, accessing rights and entitlements
- ability to work using own initiative, prioritising work, case management and time management
- ability to adapt communication depending on the needs of the person
- excellent IT skills including using Microsoft Office packages
- ability to work independently and as part of a team
As part of your professional development in the role, the successful candidate will be supported to complete their Level 2, or Level 4, Advocacy qualification as appropriate.
Why us
This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan due for publication shortly, and we will move to fully accessible offices in the Autumn, we have just rebranded and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.
What we offer
We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options. We also offer a generous holiday allowance (up to 30 days) Entitlement increases with service and pension contributions.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, and have the skills, and or the experience to do the job, then we would love to meet you for an interview.
To Apply
Please click apply now to complete our short application form and to submit your CV.
You may have experience in the following: Liaison, Carer Assistance Specialist, Advocacy Project Manager, Caregiver Support Worker, Family Care Advocate, Supportive Care Coordinator, Carer Services Coordinator, Advocacy Outreach
REF-213789
Job title: Independent Advocate – supporting parents and adults with learning disabilities.
Contract Type: Permanent
Hours: 37 hours per week, working Monday to Friday.
Salary: £23,069 – £23,280 per annum depending on experience and qualifications.
Place of work: Birmingham, You will be based at CASBA’s brand new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.
About us
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate.
What we are looking for
We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities.
You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens.
About the person
You will have:
• experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.
• experience of supporting people to navigate challenges they face and access appropriate services.
• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.
• ability to work using own initiative, prioritising work, case management and time management.
• excellent communication skills with the ability to adapt communication depending on the needs of the person.
• ability to work independently and collaboratively as part of a team setting.
• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate.
Why us
This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.
What we offer
We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.
If you would like a conversation about the role before you apply, especially if you feel you don’t meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that.
To Apply
Please click apply now to complete our short application form and to submit your CV.
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Closing date: 18-05-2024
You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate.
REF-213 413
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.
Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.
to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.
Please download the job information pack and send your CV and a covering letter to recruitment that explains how your skills meet the job description.
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
Assistance Dogs UK acts as an umbrella body for accredited assistance dog organisations. The Charity seeks to advance the education of the public and service providers about assistance dogs, and the rights of people who rely on them.
ADUK is a small but growing charity hoping to make a big impact for our already highly engaged members. Members work with us collaboratively to share their experience and knowledge, and this enables us to meet our charitable objectives and advance the industry.
ADUK is looking for an experienced and dedicated professional to be part of our ambitious team at a key time for the charity. In this new role, our Policy and Campaigns Manager will develop our policy positions and further our campaigning aims to promote standards-based approaches to the training and welfare of assistance dogs, and to facilitate better access for all those who rely on these highly trained dogs.
This is a new role so we are seeking someone who will be inspired by our work and be excited about making it a success.
PLEASE NOTE THAT THE CLOSING DATE FOR THIS POST IS 3RD JUNE 2024
The client requests no contact from agencies or media sales.