Case manager dbs jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Family Service Manager
Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site.
Salary: £38,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, who is confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day practical family support within a complex prison environment.
As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team deliver programmes such as Fathers Inside and Man Up which have received national recognition and have been delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery.
Key Responsibilities Include:
- Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation.
- Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance.
- Manage day-to-day operational delivery of programmes, the service, and visitors centre.
- Ensure core responsibilities and contractual requirements are fulfilled.
- Striving to ensure excellence and quality in our service delivery.
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more?
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned.
We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting)
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Demonstratable experience in leading a service/team in a similar capacity.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Information
Location: Kennington, office-based
Salary: from £34,000
Contract: Full-Time, Maternity Cover (9-12months)
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Strategy, vision and impact
- Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training
- Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
- and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
Person Specification
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are looking for a varied, hands-on role, where you won't be tied to a desk
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Job Title: Youth Support Adviser
Location: Hastings and covering the east of the county
Salary: £24,505 - £25,497 per annum depending on experience
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Team Leader – Youth Employability Service
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Youth Employability Service
CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.
The Team
The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and/ or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
The Role
We are seeking a dedicated and compassionate Youth Support Adviser.
The Youth Support Adviser (YSA) is a key role in the Youth Employability Service, acting as the first point of contact for 16-18-year-olds who are NEET or at risk of NEET. You will support with first appointments and initial assessments of need, when young people are referred to YES, alongside supporting your caseload. Guiding them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.
Working across the East of the county with schools and FE Colleges you will play a key role in ensuring that young people — receive the tailored guidance and support they need to progress confidently into further education, training, or employment. So strong customer service and communication skills are essential.
You will maintain regular contact with the young people you support, plus be a pivotal part of the YES Tracking Team, where you will use various communication methods (phone, text, WhatsApp, email, face-to-face) to engage and support young people and offer our support.
About You
This is a fantastic opportunity for someone with experience of working with young people and looking to progress.
Ideally you understand the post-16 education and training landscape in East Sussex and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- An understanding of the needs, and challenges faced by young people who are not in education, employment or training
- Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
- A commitment to undertaking all necessary training for the role
- Willingness to work evenings when required
- Full, valid UK drivers’ licence with access to your own vehicle
Core Competencies
- Experience working with young people
- Proven ability to engage and support young people (ideally those who are NEET or at risk of NEET)
- Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
- Ability to assess individual needs, develop action plans, and monitor progress
- Skilled in managing a varied caseload and maintaining accurate and confidential records
- Understanding of the post-16 education, training, and employment landscape
- Ability to build trust and maintain regular, consistent contact with young people
- Self-motivated and able to work independently as well as part of a team.
- Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Friday 20th February 2026
Application review date: Monday 23rd February 2026
Interviews date: Tuesday 3rd March 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Southwark, please note that this location does not have step free access
Salary: £31,900
Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital.
In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Southall Community Alliance (SCA) is a charity that has been working in Southall for
over 30 years. We seek an enthusiastic and experienced Operations & Capacity
Building Manager to oversee the project work of our charity over the next two years.
We are looking for a candidate with excellent interpersonal skills, community
engagement and fundraising experience and the confidence to manage and deliver
projects that will extend our work and enhance local networks.
You will report to the SCA Director and be part of the growing SCA staff team.
Title: Operations & Capacity Building Manager
Salary: £36,000 per annum
Duration: Full time, two year fixed term contract, with the possibility of an
extension subject to review.
Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA
Annual leave : 25 days
Job Description
1) Managing delivery of SCA’s funded projects and project related staff
2) Community outreach and engagement with a diverse range of residents and
stakeholders
3) Work with adults and young people to arrange training on community
campaigning, capacity building and equality issues
4) Promoting work on social media or website to share good practice and case
studies
5) Arranging arts and creative activities to engage young people
6) Prepare publicity to promote awareness of activities arranged in partnership
with statutory and community based partners
7) Preparing agendas, minutes and other relevant materials relating to SCA
projects
8) Supporting the recruitment and supervision of volunteers
9) Provide support for preparing monitoring, performance and evaluation reports
relating to project activities
2
10) Identify and apply for funding opportunities to sustain SCA projects and core
work
11) To ensure inclusion and diversity in all aspects of SCA’s operation and work
12) To report to the SCA Board of trustees and advisory boards, as required
13) To undertake other such duties as may be assigned by the SCA Director from
time to time
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Deputy Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Based within Bedfordshire. Unfortunately this service does not have step free access. The building is approximately a 10 minute walk from Bedford Station.
Salary: £29,500
Shift Pattern: 37.5 hours per week Monday to Sunday on a weekly rota which includes weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.
About the Role
Join and support in leading our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Location: Bedford. Unfortunately this service does not have step free access
Salary: £36,400
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, as well as be part of the out of hours on call rota for managers.
About the Role
Join and lead our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
In this role, you will lead the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £36,547 - £39,372
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA847
Main Purpose and Scope of the Job:
Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.
Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.
Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.
Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.
Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Regional Operational Manager
Service: Services and Innovation London
Salary:
- £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
- Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
- OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased
Location: Various areas across London
Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
- Proven leadership experience managing services for vulnerable children, young people, and families.
- Strong background in team management, budget oversight, and quality assurance.
- Skilled in stakeholder engagement, partnership building, and service development.
- Experience with tenders, funding bids, and strategic growth.
- Knowledge of safeguarding, compliance, and data-driven performance monitoring.
- Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
- Excellent communication, project management, and organisational skills.
- A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: Monday 23rd February at 11.59pm
Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Permanent | Full Time | Circa £30,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
- Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
- Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
- Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
- Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.
About the Role
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South Wales region.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required.
Additional Information
· Enhanced DBS Checked
· Must have the right to work in the UK.
How to Apply
Please submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Monday 23rd February 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Join Us and Make an Impact
This is an exciting time to join the Centre for ADHD & Autism Support (CAAS). As part of a growing charity, you’ll play a pivotal role in shaping two vital functions that provide information, advice, and support to neurodivergent people, their families, and professionals. Our mission is to improve quality of life and build inclusive communities – we want you to help us make that happen.
As Fundraising and Communications Manager, you’ll influence strategy while driving hands-on delivery. You will lead and develop our fundraising and communications functions, ensuring they work seamlessly together to increase income and engagement.
You’ll oversee the operational running of these two key areas, line-managing our Fundraiser and Communications Officer, and working closely with the management team to ensure our messaging reflects the impact of our work.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 23rd February 2026.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
- Leadership
- Supervise the Fundraiser and Communications Officer, supporting their development and ensuring effective use of resources.
- Fundraising
- Develop and deliver strategies to grow income from individual giving, corporate partnerships, and community fundraising.
- Create compelling campaigns and messaging aligned with CAAS branding and tone.
- Build and maintain strong relationships with donors, partners, and community fundraisers, providing excellent stewardship.
- Develop and maintain a CRM system to manage donor relationships in line with GDPR.
- Ensure compliance with fundraising regulations and best practice.
- Produce and submit reports to funders to demonstrate impact and accountability.
- Communications
- Oversee the development and delivery of CAAS’s communications strategy, ensuring clear, consistent, and engaging messaging across all channels.
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Ensure all communications reflect best practice in accessibility, inclusivity, and neuro-affirmative language.
- Strategic Collaboration & Governance
- Work closely with the CEO and management team to deliver a fundraising and communications plan that supports CAAS’s strategic objectives.
- Prepare risk management, quality assessment, and process documents to ensure compliance and operational efficiency.
- Monitor and evaluate output, outcome, and impact measures across fundraising and communications activities, ensuring continuous improvement.
- Provide written reports as required by the CEO and Board.
You may be required to attend events, so occasional travel is necessary.
About You
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are:
- Skilled at crafting persuasive copy and using data to drive decisions
- Confident in managing projects, analysing trends, and leveraging social media for fundraising
- Highly organised, solutions-focused, and thrive in a busy environment
- Collaborative and clear in communication
- Creative, detail-oriented, and proficient with Microsoft Office and donor databases
A passion for our mission is essential.
CAAS values diversity, promotes equity, and challenges discrimination. We welcome applications from people of all backgrounds, including Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
How to Apply
Ready to make a difference? Visit our website to download the full job description and application form.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.
As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon. You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.
Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.
You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.
As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.
As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Operational Responsibilities
- Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
- Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
- Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
- Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
- Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
- Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
- Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
- Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
- Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
- System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
- Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
- Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
- Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Are you organised, people-focused and looking for a role where your work genuinely makes a difference?
We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.
You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.
About you
We’re looking for someone who:
· Is friendly, motivated and has a keen eye for detail.
· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.
· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)
· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.
· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.
· Please note: this role is subject to a standard DBS check.
What We Offer
· 30 hours per week, fixed-term maternity cover up to 12 months.
· Hybrid contract (minimum 60% office based in Newtown, Powys)
· Annual salary of £23,817 (FTE)
· Annual leave and flexi-time policy.
· Training opportunities to develop skills.
Our purpose is to ensure older and disabled people in Powys live as independently as possible in safe, warm and secure homes.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
-
Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
-
Line managing staff and volunteers, including recruitment, induction, supervision and performance management
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Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
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Managing organisational budgets and monitoring expenditure against agreed targets
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Leading on income generation, including researching funding opportunities and writing grant and funding applications
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Developing, reviewing and implementing organisational policies, procedures and systems
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Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
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Building and maintaining relationships with funders, partners, commissioners and key stakeholders
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Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
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Minimum of two years’ experience in an operations, project or organisational management role
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Proven experience of managing staff and volunteers
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Experience of managing budgets and financial reporting
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Demonstrable experience of researching and writing successful grant or funding applications
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Knowledge of charity governance, compliance and operational processes
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Strong organisational, communication and leadership skills
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Ability to work independently and manage competing priorities
Desirable
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Experience working within the charity or voluntary sector
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Experience working with LGBTIQ+ refugees or people seeking asylum
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Knowledge of asylum, immigration or human rights policy
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Experience using databases or CRM systems (e.g. Salesforce)
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Experience in advocacy, campaigning or media work
Benefits
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28 days annual leave including Bank Holidays
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NEST pension scheme
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Flexible working arrangements
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Birthday leave and two wellbeing (duvet) days per year
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Cost-of-living support
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Paid sick leave after six months’ service
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Training, development and progression opportunities
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Salary review and employee reward scheme
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Free on-site parking
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Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
Are you passionate about supporting refugees, and want to use your skills to make a difference to their lives? We are looking for a Resettlement Manager, to lead our small but committed group of caseworkers who support refugees to settle in the area and help them to rebuild their lives.
Our new Resettlement Manager will oversee our delivery of the Home Office’s resettlement schemes, which we manage in partnership with Nottingham City and County Councils.
In this busy and varied role you will be responsible for ensuring the Resettlement Scheme is meeting its service delivery targets. You will lead and develop the team to make sure clients receive accurate information and appropriate support. You will liaise with external partners such as Nottingham City Council regarding all aspects of service delivery, and will be expected to attend relevant interagency meetings and conferences to influence positive change.
This role will involve line-management responsibilities, and you will be required to provide some casework cover during staff absences. You will also be a member of our management team, and as such will play a key role in helping to develop Nottingham Refugee Forum’s strategic aims and service delivery.
We're looking for someone with:-
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Minimum of two year’s recent experience of managing a team
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Minimum one year’s recent experience of providing advice and support in a paid or voluntary capacity to vulnerable people
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Experience of liaising and negotiating with partners and external agencies
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Experience of keeping work records and writing reports
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Excellent organisational skills
(Please see our Job Description and Person Specification for full information about the job, and a list of the essential and desirable criteria)
How to apply
To be considered for this role please submit your CV, together with a cover letter. Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples.
Deadline for applications: 23:59 Sunday 15th February 2026
Interviews to be held: w/c 23rd February 2026
The client requests no contact from agencies or media sales.