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Case manager jobs in camden, greater london

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Top job
Citizens Advice Hertsmere, Hertfordshire (On-site)
£28,000 (pro-rata, depending on experience)
The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions
Posted 2 days ago Apply Now
Top job
Unifrog Education Ltd, Hoxton (Hybrid)
£37,000 - £39,000 per year
Unifrog is looking for an Internal Communications and Events Lead
Posted 1 day ago
Top job
Church of England, Remote
Up to £59248 per annum
Posted 1 day ago
Top job
War Child, NW1, London (Hybrid)
c.£70,000
Establish and lead a new programme as War Child UK’s first dedicated Head of Principal Giving.
Posted 3 days ago Apply Now
Top job
Brent Centre for Young People, Greater London (On-site)
£35,000 - £40,000 per year
Seeking a Communications & Marketing Officer to design & implement a strategy to boost BCYP’s brand & support the efforts of clinicians.
Posted 4 days ago
Closing in 6 days
The London Foundation for Banking & Finance, City of London (Hybrid)
£36,000 - 51,000 per year (pro rata to full time salary of £60,000 - £85,000)
Posted 1 day ago Apply Now
The Haemophilia Society, London (Hybrid)
31000
We are looking for a passionate fundraiser who can take ownership of our fundraising and empower our members in their fundraising ventures
Posted 1 day ago Apply Now
Action Against Medical Accidents, Remote
£37,655 per year
AvMA is recruiting a motivated and creative Corporate & Digital Fundraising Officer to help grow our income
Posted 4 days ago
Closing in 3 days
St Giles Trust, Brixton (On-site)
£30,000 (PRO RATA 21 hours pw, with potential for higher offer for exceptional candidates) + excellent benefits
Posted 1 week ago
Operation Smile UK, Battersea (Hybrid)
£25,000 - £30,000 per year
Seeking an experienced and enthusiastic individual to join Operation Smile UK as Communications & Content Officer on a full-time basis
Posted 5 days ago Apply Now
Page 9 of 15
Hertfordshire (On-site) 9.96 miles
£28,000 (pro-rata, depending on experience)
Part-time (28 hours per week)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Citizens Advice Hertsmere, outreach across various locations

Purpose of the Role

To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.

Key Responsibilities

  • Provide tailored energy advice via:
    • Face-to-face appointments and Telephone
    • Community events and workshops
  • Support clients with:
    • Understanding fuel tariffs and energy bills
    • Improving energy efficiency and thermal comfort
    • Accessing grants, rebates, and financial support
    • Resolving issues with energy suppliers
    • maintain accurate case records and report outcomes
    • Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
    • Contribute to Citizens Advice’s research and campaigns
    • Stay up to date with relevant legislation and policies

Person Specification

Essential:

  • Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
  • Ability to manage workload independently and meet targets
  • Strong communication and interpersonal skills
  • Commitment to equity, diversity, and inclusion
  • Willingness to undertake NEA Level 3 Energy Awareness training

Desirable:

  • NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
  • Experience working with vulnerable communities
  • Familiarity with Citizens Advice systems and values

Benefits

  • Generous
  •  office closure days over Christmas
  • Pension contributions
  • Flexible and some hybrid working options considered
  • Free Parking
Posted by
Citizens Advice Hertsmere View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 September 2025
Closing date: 11 October 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Energy, Social / Support Work